Bottom....................................11 Service Tag..................................12 Tilt......................................12 Retractable camera................................13 Inside view of your computer............................15 Chapter 2: Set up your Inspiron 24 5430 All-in-One..............16 Chapter 3: Specifications of Inspiron 24 5430 All-in-One............22 Dimensions and weight..............................22 Stand....................................22 Processor.................................... 24 Chipset....................................25...
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After working inside your computer........................37 BitLocker..................................37 Recommended tools................................. 37 Screw list.....................................38 Major components of Inspiron 24 5430 All-in-One....................39 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........42 Stand....................................42 Removing the stand..............................42 Installing the stand..............................43 Back cover..................................44 Removing the back cover............................44...
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Deleting or changing an existing system setup password................109 Clearing CMOS settings..............................110 Clearing BIOS (System Setup) and System passwords..................110 Chapter 9: Troubleshooting......................111 Dell SupportAssist Pre-boot System Performance Check diagnostics..............111 Running the SupportAssist Pre-Boot System Performance Check..............111 System-diagnostic lights..............................111 Recovering the operating system..........................113 Backup media and recovery options..........................
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Wi-Fi power cycle................................114 Chapter 10: Getting help and contacting Dell................115 Contents...
Views of Inspiron 24 5430 All-in-One Right Figure 1. Right view 1. USB 3.2 Gen 2 Type-C port Connect devices such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps. NOTE: Connected USB devices will not charge when the computer is turned off or in sleep state. Turn on the computer to charge the connected USB devices.
1. Retractable-camera assembly Enables you to videochat, capture photos, and record videos. This camera can be retracted to protect your privacy. 2. Display panel Provides visual output to the user. 3. Speakers Provides audio output. Views of Inspiron 24 5430 All-in-One...
Figure 3. Back view 1. Back cover Removable chassis that covers the internal components of your computer. 2. Back panel Connect USB, audio, video, and other devices. 3. Stand Allows the system to be mounted vertically. Views of Inspiron 24 5430 All-in-One...
Set the BIOS Deep Sleep control to disabled to enable Wake up when the computer is powered off. 8. Universal headset jack Connect audio-output devices such as speakers, amplifiers, and so on. 9. SD-card slot Views of Inspiron 24 5430 All-in-One...
For more information, see the Troubleshooting section in the Service Manual at www.dell.com/support/manuals 3. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. Views of Inspiron 24 5430 All-in-One...
Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Figure 6. Service Tag location Tilt Y stand Views of Inspiron 24 5430 All-in-One...
Isosceles stand Retractable camera Push the top of camera to extend or retract the camera. Extend the camera before use and retract the camera to protect your privacy when not in use. Views of Inspiron 24 5430 All-in-One...
Set up your Inspiron 24 5430 All-in-One About this task NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Steps 1. Set up the stand by inserting it into the slot on the back cover until it snaps into place.
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Figure 9. Connect the keyboard and mouse 3. Connect to your network using a cable. Set up your Inspiron 24 5430 All-in-One...
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Figure 10. Connect to a network NOTE: Alternatively, you can connect to a wireless network. 4. Connect the power adapter. Set up your Inspiron 24 5430 All-in-One...
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Figure 11. Connect the power adapter . 5. Press the power button. Set up your Inspiron 24 5430 All-in-One...
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Figure 12. Press the power button 6. Finish the operating system setup. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
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This software delivers intelligent features that automatically fine-tune your computer for the best possible audio, power, and performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell. Following are the key features of MyDell: ●...
The weight of your computer varies depending on the configuration ordered and the manufacturing variability. Stand The following table provides the height, width, depth, and weight of the stand supported by your Inspiron 24 5430 All-in-One Table 4. Stand Description Y stand...
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The following table provides the dimensions of the computer with Y stand installed. Table 5. Y stand dimensions Description Dimensions 414.30 mm (16.31 in.) 199.55 mm (7.86 in.) 390.71 mm (15.38 in.) 228.19 mm (8.98 in.) 440.30 mm (17.34 in.) 539.11 mm (21.22 in.) Specifications of Inspiron 24 5430 All-in-One...
390.71 mm (15.38 in.) 228.87 mm (9.01 in.) 440.30 mm (17.34 in.) 531.50 mm (20.92 in.) Processor The following table lists the details of the processors that are supported for your Inspiron 24 5430 All-in-One. Table 7. Processor Description Option one Option two...
Intel UHD Graphics Intel Iris X Graphics Intel Iris X Graphics Chipset The following table lists the details of the chipset that is supported for your Inspiron 24 5430 All-in-One. Table 8. Chipset Description Values Chipset Integrated in the processor...
Your Inspiron 24 5430 All-in-One supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro Memory The following table lists the memory specifications of your Inspiron 24 5430 All-in-One. Table 9. Memory specifications Description Values Memory slots...
Model number RTL8111HSD-CG Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Inspiron 24 5430 All-in-One. Table 13. Wireless module specifications Description Values Model number Intel AX211...
Digital-array microphones in camera assembly Storage This section lists the storage options on your Inspiron 24 5430 All-in-One. Your Inspiron 24 5430 All-in-One supports the M.2 2230 solid-state drive as the primary storage device. Table 15. Storage specifications Storage type...
Camera 82 degrees 92 degrees Infrared camera Not supported 77.90 degrees Power adapter The following table lists the power adapter specifications of your Inspiron 24 5430 All-in-One. Table 18. Power adapter specifications Description Option one Option two Type 90W AC...
Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Display The following table lists the display specifications of your Inspiron 24 5430 All-in-One. Table 19. Display specifications Description...
Japan Energy Law South Korea E-standby EU RoHS China RoHS Operating and storage environment This table lists the operating and storage specifications of your Inspiron 24 5430 All-in-One. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 24. Computer environment Description Operating...
Dell support policy For information about Dell support policy, search in the Knowledge Base Resource at www.dell.com/support. Specifications of Inspiron 24 5430 All-in-One...
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.
ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
Always place parts in your hand, on the ESD mat, in the computer, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...
It is recommended to use the traditional wired ESD grounding wrist strap and protective anti-static mat always when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.
Table 25. Screw list (continued) Component Screw type Quantity Screw image Microphones M2x3.5 Display panel M3x5 Display panel M3x3 Major components of Inspiron 24 5430 All-in-One The following image shows the major components of Inspiron 24 5430 All-in-One. Working inside your computer...
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Figure 15. Major components of your computer 1. Back cover 2. I/O cover 3. Isosceles stand 4. Wireless antenna Working inside your computer...
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5. Heat sink 6. Microphone module 7. Fan 8. System board 9. Speakers 10. Base panel 11. Middle frame 12. Power-button board with USB 13. Hinges 14. Media-card reader 15. Display panel 16. Wireless-card bracket 17. Wireless card 18. Memory module 19.
Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Stand Removing the stand Prerequisites...
Figure 17. Removing the stand Steps 1. Locate the tab on the stand, and push a scribe into the tab to release the stand from the display-assembly base. 2. Lift the stand off the display-assembly base. Installing the stand Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Figure 18. Installing the stand Insert the stands into the slots on the back cover until they snap into place on the display-assembly base. Next steps Follow the procedure in After working inside your computer. Back cover Removing the back cover Prerequisites 1.
About this task The following image indicates the location of the back cover and provides a visual representation of the removal procedure. Figure 20. Removing back cover Steps 1. Place your palm in the middle of the back cover, and then pry the back cover from the display-assembly base starting from the top corners.
Figure 21. Installing the back cover Steps Align the slots on the back cover with the slots on the computer, and press along the side to snap the back cover into place. Next steps 1. Follow the procedure in After working inside your computer.
Figure 22. Removing I/O cover Steps 1. Remove the five screws (M3x5) that secure the I/O cover to the display-assembly base. 2. Lift the I/O cover off the display-assembly base. Installing the I/O cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the I/O cover and provides a visual representation of the installation procedure.
Steps 1. Place the I/O cover on the display-assembly base. 2. Align the screw holes on the I/O cover with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the I/O cover to the display-assembly base and snap the I/O cover back into place.
2. Lift the stand hinges off the display-assembly base. Installing the stand hinges Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. NOTE: For replacement of stand or stand hinges, the replacement kit is shipped with both stand and stand hinges. Both components are replaced together.
System-board shield Removing the system-board shield Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. NOTE: The etchings on the system-board shield do not represent the components that are supported by this computer. About this task The following image indicates the location of the system-board shield and provides a visual representation of the removal procedure.
NOTE: The etchings on the system-board shield do not represent the components that are supported by this computer. About this task The following image indicates the location of the system-board shield and provides a visual representation of the installation procedure. Figure 27.
2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task NOTE: The M.2 card that is installed on your computer depends on the configuration ordered. The supported card configurations on the M.2 card slot are: ●...
Figure 29. Installing the M.2 2230 solid-state drive Steps 1. Ensure that the thermal pad covering the M.2 2230 slot on the system board is in place. 2. Align the notch on the solid-state drive with the tab on the M.2 card slot. 3.
Figure 30. Removing the memory module Steps 1. Carefully spread apart the securing-clips on each end of the memory-module slot until the memory module is released. 2. Slide and remove the memory module from the memory-module slot. NOTE: Repeat steps 1 and 2 if you want to remove the other memory module. Installing the memory module Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Figure 31. Installing the memory module Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it.
Figure 32. Removing the wireless card Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the wireless card. 2. Slide and lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4.
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Figure 33. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 26. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle) White...
Retractable-camera assembly Removing the retractable-camera assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover. 5. Remove the system-board shield. About this task The following image indicates the location of the retractable-camera assembly and provides a visual representation of the removal procedure.
About this task The following image indicates the location of the retractable-camera assembly and provides a visual representation of the installation procedure. Figure 35. Installing the camera Steps 1. Slide and place the retractable-camera assembly on the display-assembly base. 2. Replace the two screws (M3x5) that secure the retractable-camera assembly to the display-assembly base. 3.
About this task The following image indicates the location of the fan and provides a visual representation of the removal procedure. Figure 36. Removing the fan Steps 1. Disconnect the fan cable from its connector (FAN1) on the system board. 2.
Figure 37. Installing the fan Steps 1. Align the screw holes on the fan with the screw holes on the display-assembly base. 2. Replace the three screws (M2x3.5) that secure the fan to the display-assembly base. 3. Route the fan cable through the routing post on the display-assembly base. 4.
Figure 38. Removing the speakers Steps 1. Disconnect the speaker cable from its connector (SPK1) the system board. 2. Remove the speaker cable from the routing guides on the display-assembly base. 3. Lift the speakers along with the cable off the display-assembly base. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
Figure 39. Installing the speakers Steps 1. Using the alignment posts and rubber grommets, place the speakers on the slots on the display-assembly base. 2. Route the speaker cable through the routing guide on the display-assembly base. 3. Connect the speaker cable to its connector (SPK1) on the system board. Next steps 1.
Figure 40. Removing the coin-cell battery Steps 1. Press the metal tab to release the coin-cell battery from the coin-cell battery socket. 2. Lift the coin-cell battery from the coin-cell battery socket. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the installation procedure.
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Figure 41. Installing the coin-cell battery Steps With the positive-side facing up, insert the coin-cell battery into the battery socket on the system board and snap the battery into place. Next steps 1. Install the system-board shield. 2. Install the cover.
To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.
Figure 42. Removing the heat sink- UMA Steps 1. In reverse sequential order (5>4>3>2>1), loosen the five captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink- UMA CAUTION: The information in this section is intended for authorized service technicians only.
Figure 43. Installing the heat sink- UMA Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (1>2>3>4>5), tighten the five captive screws that secure the heat sink to the system board. Next steps 1.
Figure 44. Removing the heat sink- discrete Steps 1. In reverse sequential order (7>6>5>4>3>2>1), loosen the seven captive screws that secure the heat sink to the system board. 2. Lift the heat sink off the system board. Installing the heat sink- discrete CAUTION: The information in this section is intended for authorized service technicians only.
Figure 45. Installing the heat sink- discrete Steps 1. Align the screw holes on the heat sink with the screw holes on the system board. 2. In sequential order (1>2>3>4>5>6>7), tighten the seven captive screws that secure the heat sink to the system board. Next steps 1.
About this task The following image indicates the location of the media-card reader and provides a visual representation of the removal procedure. Figure 46. Removing the media-card reader Steps 1. Remove the screw (M3x3.5) that secures the media-card reader to the display-assembly base. 2.
Figure 47. Installing the media-card reader Steps 1. Slide the media-card reader under the system board and align the screw hole on the media-card reader with the screw hole on the display-assembly base. NOTE: Ensure that the media-card reader cable stays above the system board. 2.
About this task The following image indicates the location of the power-button board with USB and provides a visual representation of the removal procedure. Figure 48. Removing the power-button board with USB Steps 1. Remove the five screws (M3x4.5) that secure the left-stand hinge to the display-assembly base. 2.
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Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the power-button board with USB and provides a visual representation of the installation procedure. Figure 49.
2. Install the cover. 3. Install the back cover. 4. Install the stand. 5. Follow the procedure in After working inside your computer. System board Removing the system board CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites NOTE: Your computer’s Service Tag is stored in the system board.
Figure 52. Lifting the system board off the chassis Steps 1. Disconnect the touchscreen cable from its connector (TOUCH) on the system board. NOTE: This cable is only available on computers that support the touch option. 2. Disconnect the camera cable from its connector (WEBCAM) on the system board. 3.
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Figure 54. Placing the system board in the chassis Removing and installing Field Replaceable Units (FRUs)
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Figure 55. Installing the system board Steps 1. Place the system board on the display-assembly base. 2. Align the screw holes on the system board with the screw holes on the display-assembly base. 3. Replace the six screws (M3x5) that secure the system board to the display-assembly base. 4.
6. Install the cover. 7. Install the back cover. 8. Install the stand. 9. Follow the procedure in After working inside your computer. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Figure 56. Removing the microphones Steps 1. Remove the four screws (M2X3.5) that secure the microphone module to the display-assembly base. 2. Peel the tape that secures the microphone cable to the display-assembly base. 3. Remove the microphone cable from the routing guides on the display-assembly base. 4.
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Figure 57. Installing the microphones Steps 1. Align and place the microphone module into the slot on the display-assembly base. 2. Replace the four screws (M2X3.5) that secure the microphone module to the display-assembly base. 3. Route the microphone cable through the routing guides on the display-assembly base. 4.
Antennas Removing the antennas CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the cover.
2. Carefully peel the copper foil that secures the antenna cables on both sides of the display-assembly base. 3. Lift the antenna modules off the display-assembly base. Installing the antennas CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
9. Install the media-card reader. 10. Install the system-board shield. 11. Install the cover. 12. Install the back cover. 13. Install the stand. 14. Follow the procedure in After working inside your computer. Display panel Removing the display panel CAUTION: The information in this section is intended for authorized service technicians only.
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Figure 60. Removing the screws Figure 61. Removing the display panel Removing and installing Field Replaceable Units (FRUs)
Steps 1. Remove the 10 screws (M3x5) that secure the display panel to the display-assembly base. 2. Remove the five screws (M3x3) that secure the display panel to the display-assembly base. 3. Place the computer in an upright position. 4. Holding the top corner, push the display panel away from the display-assembly base using the push holes available on the display-assembly base.
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Figure 63. Replacing the screws Steps 1. Slide and insert the display panel into the slot on the display-assembly base. 2. Route the display-backlight cable, touchscreen cable, and display cable on the display panel through the slots on the display-assembly base. 3.
Middle frame assembly Removing the middle-frame assembly CAUTION: The information in this section is intended for authorized service technicians only. Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4.
Figure 64. Removing the middle-frame assembly Steps After performing the pre-requisites, you are left with the middle-frame assembly. NOTE: The middle-frame assembly consists of the following: ● Middle frame ● Base panel ● Wireless antennas (2) Installing the middle-frame assembly CAUTION: The information in this section is intended for authorized service technicians only.
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Figure 65. Installing the middle-frame assembly Steps Place the middle-frame assembly on a flat and clean surface and perform the steps in the Post-requisites to install the middle-frame assembly. NOTE: The middle-frame assembly consists of the following: ● Middle frame ●...
Your Inspiron 24 5430 All-in-One supports the following operating systems: ● Windows 11 Home ● Windows 11 Pro Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQs 000123347. Software...
About this task Turn on (or restart) your computer and press F2 immediately. NOTE: If you are connected to the Dell Pro Wireless Keyboard KM5221W, press Fn+F2. Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the computer.
NOTE: If you are connected to the Dell Pro Wireless Keyboard KM5221W, press Fn+F12. NOTE: It is recommended to shutdown the computer if it is on. The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ●...
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The computer stops booting to the operating system when a component is not authenticated during the boot process. Secure Boot can be enabled in BIOS setup or using management interfaces like Dell Command|Configure, but can only be disabled from BIOS setup.
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Table 29. System setup options—Boot Configuration menu (continued) Boot Configuration Secure Boot Mode Enables or disables the Secure Boot operation mode. By default, the Deployed Mode is selected. NOTE: Deployed Mode should be selected for normal operation of Secure Boot. Expert Key Management Enable Custom Mode Enables or disables the keys in the PK, KEK, db, and dbx security key databases to be modified.
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Table 31. System setup options—Storage menu (continued) Storage SATA/NVMe Operation Sets the operating mode of the integrated SATA hard drive controller. By default, the RAID On option is selected. Storage Interface Displays the information of various onboard drives. Port Enablement Enables or disables the M.2 PCIe SSD option. By default, the M.2 PCIe SSD option is enabled.
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Table 33. System setup options—Connection menu (continued) Connection HTTP(s) Boot Modes Sets the Boot Mode. By default, the Auto Mode option is selected. Table 34. System setup options—Power menu Power USB PowerShare Enable USB PowerShare Enables or disables external devices (phones, portable music players) to be power or charged using system battery.
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By default, the Start Data Wipe option is disabled. Absolute Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute for configuration and activation.
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BIOS passwords. You can modify the minimum and maximum length of the passwords and require passwords to contain certain character classes (upper case, lower case, digit, special character). Dell Technologies recommends setting the minimum password length to at least eight characters. BIOS Setup...
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When an internal hard drive password is set, it must first be cleared before Master Password Lockout can be changed. By default, the Enable Master Password Lockout option is disabled. Dell does not recommend enabling the Master Password Lockout unless you have implemented your own password recovery computer. Allow Non-Admin PSID Revert This option controls access to the Physical Security ID (PSID) revert of NVMe storage drives from the Dell Security Manager prompt.
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Allows you to control the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool. By default, the Dell Auto OS Recovery Threshold value is set to 2. Table 38. System setup options—System Management menu ...
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Table 38. System setup options—System Management menu (continued) System Management By default, this option is enabled. Power-on-Self-Test Automatic Recovery Power-on-Self-Test Automatic Recovery This option enables or disables the BIOS to attempt an automatic recovery of the computer- such as reverting BIOS Setup configuration settings to BIOS. By default, this option is enabled.
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This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the Enable Pre-Boot DMA Support option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre- Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.
Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search the Knowledge Base Resource at www.dell.com/support. 3. Copy the BIOS setup program file to the bootable USB drive.
Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.
To enter the system setup, press F12 immediately after a power-on or reboot. NOTE: If you are connected to the Dell Pro Wireless Keyboard KM5221W, press Fn+F12. Steps 1. In the System BIOS or System Setup screen, select Security and press Enter.
Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.
Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...
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(AC, battery, coin cell) and errors drain flea power by pressing and holding down power button for 3~5 seconds. CPU failure ● Run the Dell Support Assist/Dell Diagnostics tool. ● If problem persists, replace the system board. System board failure (included ●...
It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
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Wi-Fi power cycle About this task If your computer is unable to access the Internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some Internet Service Providers (ISPs) provide a modem or router combo device.
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Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 46. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...