D-Link DWL-G520 Manual page 35

Troubleshooting
2. I cannot connect to the access point or the wireless router.
Make sure that the SSID on the DWL-G520+ PCI adapter is exactly
the same as the SSID on the Access Point or wireless router.
Move the DWL-G520+ and Access Point or Wireless router into the
same room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES)
Make sure that the Radio is not locked down to a different
frequency
Turn off your Access Point and the computer with the DWL-G520+.
Turn on the Access Point, and then turn on the computer with the
DWL-G520+.
Refresh the DWL-G520+ Utility
3. The DWL-G520+ Power and Link lights are not on.
Check to see if the DWL-G520+ PCI adapter is firmly inserted
into the PCI slot of your desktop computer.
4. I forgot my Encryption key.
Reset the Access Point to its factory default settings and restore the
DWL-G520+ Wireless PCI Adapter to the factory default settings.
(The default settings are listed in the Using the Configuration Utility
section in this manual.)
5. The computer does not recognize the DWL-G520+ Wireless Adapter.
Make sure that the DWL-G520+ Wireless Adapter is properly seated
in the computer's PCI slot.
If Windows does not detect the hardware upon insertion of the
adapter, make sure to completely remove drivers that were
previously loaded. To remove the drivers, do the following:
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