HP iPAQ hw6510 User Manual page 167

Problem
Message displays
on the HP iPAQ
screen that the
battery temperature
is out of range.
I want to ship my
HP iPAQ to a repair
facility.
I cannot connect to
a network.
When I try to open
Messaging,
I receive an error or
the application
hangs.
I cannot configure
the Calendar.
I get an error when I
try to record a note
in Calendar or
in Tasks.
I want to see the
current date.
I cannot see all my
appointments.
(continued)
Solution
The HP iPAQ goes into a suspend mode and battery charging is
prohibited. The device will not operate until the battery is within the
acceptable temperature range (32° to 104° F). Remove the HP iPAQ
from extreme hot or cold environmental conditions.
1. Back up your information to a memory card or external source
for safekeeping.
2. Disconnect all external devices.
3. Pack your HP iPAQ and any external devices in protective
packaging as requested by Customer Support. Include any
additional documentation or items as instructed by
Customer Support.
• Be sure you have added the necessary server information.
• Be sure the network you are attempting to connect to is available
and not busy.
• Check the signal strength.
• Be sure your user name and password are correct.
• Tap Start > Settings > Connections tab > Connections and
check your connection settings. Tap OK when you are finished to
save your changes.
• Be sure the IP Address is correct.
• Reset the device by using the stylus to lightly press the
Reset button.
• Check with your service provider for current connection problems.
• Run the self-test diagnostics.
• Check to see if your wireless application is turned on and you are
receiving a wireless signal.
• Check to see if your SIM card is inserted in your HP iPAQ.
• Limit the number of e-mail services you create.
Tap Start > Help > Calendar and tap on the subjects listed under
How To for information on configuring the Calendar settings.
Try using a more compressed recording format in Calendar or Tasks
(8,000 Hz, Mono [8 KB/s] is the most compressed format available).
To switch to a more compressed recording format, from the Today
screen, tap Start > Settings > Personal tab > Input >
Options tab.
1. From the Today screen, tap Start > Calendar.
2. Tap the Go-to-Today icon to see today's date.
Be sure the appointment you created is in the selected category.
Troubleshooting 14–3