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Dell OPENVIEW NNM SE 1.2 User Manual

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  • Page 1 ®...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, OptiPlex , and PowerEdge are registered trademarks and Dell OpenManage is a trademark of Dell Computer Corporation; Novell and NetWare are registered trademarks of Novell, Inc.; Microsoft , Windows , MS-DOS, and Windows NT are registered trademarks of Microsoft Corporation;...

  • Page 3: Requirements

    Chapter 2, “Installation and Upgrade Procedures,” lists system requirements and provides software installation and upgrade procedures. Chapter 3, “Using NNM SE,” describes how to access and use NNM SE and Dell tools. It also describes how to configure Dell HIP alert actions and introduces the program’s online help, your main source of information on how to use Dell HIP...
  • Page 4 The Dell Hardware Instrumentation Package v2.2 for Intel LANDesk Server Man- ager 2.52 User’s Guide provides beneficial information if you are using Dell HIP 2.2 on a Dell PowerEdge 6100 system that has an Intel server monitor module (SMM) card installed.
  • Page 5 The following subsections describe notational conventions used in this document. Throughout this guide, there may be blocks of text printed in bold type or in italic type. These blocks are warnings, cautions, and notes, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 6 Command lines consist of a command and may include one or more of the com- mand’s possible parameters. Command lines are presented in the Courier New font. Example: del c:\myfile.doc Screen text is text that appears on the screen of your monitor or display. It can be a system message, for example, or it can be text that you are instructed to type as part of a command (referred to as a command line ).

  • Page 7: Table Of Contents

    Dell Managed Node Servers ........
  • Page 8 For Dell Remote Assistant Card........2-17...
  • Page 9 Using the Dell NNM SE Tools Help ........
  • Page 10 Table 3-1. Table 3-2. Dell PowerEdge System Out-of-Band Management Features for DRAC Version 2.0-Capable Systems (2300, 6300) ..1-12 Modem Switch Settings ....... . . 2-18 NNM SE Icons .

  • Page 11: Managed Nodes

    Dell OpenManage ware Instrumentation Package (HIP) 2.2 or later. HP OpenView NNM SE also manages other Dell systems with the Dell Inspector and can be used to manage non- Dell systems. Through management instrumentation of hardware components specific to Dell sys-...
  • Page 12 A managed node is managed by a management station and is viewed from a manage- ment console. The Dell OpenManage managed node is a server that runs the Dell HIP . Dell enhancements to the HP OpenView NNM SE management station and manage- ment console provide access to management capabilities specific to Dell managed nodes.

  • Page 13: Dell Openmanage Managed Node For Netware

    It runs on the Windows NT Server operating system. The management station provides the following features: Dell OpenManage Server Console — Presents the data provided by the man- aged node in a user interface. Dell Inspector — Monitors the remote desktop, workstation, and portable com- puters.
  • Page 14 Figure 1-1 provides an example of a network configuration, and Figure 1-2 shows the flow of data through the configuration. All Dell servers that are managed with HP OpenView Network Node Manager must have the managed node component installed on them. This component monitors var- ious hardware systems on the server for information such as temperature readings, redundant array of independent disks (RAID) status, and so on.
  • Page 15 (disk pod) DRAC telephone (9600 network baud) Dell PowerEdge 4100 Dell OpenManage managed node with DRAC DRAC telephone (9600 baud) network Dell PowerEdge 6100 Dell HIP 2.2 with ® Intel LANDesk Server Manager (Intel SMM card) Intel telephone network card Introduction...
  • Page 16 (Dell PowerEdge server) HP OpenView NNM SE with Dell OpenManage HIP has features that apply to all sys- tems and features that are system-specific. HP OpenView NNM SE with Dell OpenManage HIP has the following features: Support for the following operating systems on management consoles: —...
  • Page 17 Embedded server management device, device driver, and SNMP and DMI instru- mentation that let you manage the enhancement of the Dell PowerEdge servers. Dell OpenManage Remote Assistant console application in conjunction with the Dell Remote Assistant Server service for DRAC and DRAC version 2.0 systems.
  • Page 18 SMS integration through the Dell Inspector. Active display of the following information: — Dell servers with NetWare and Windows NT, running Dell HIP 2.2 or later — Dell systems, other than servers, running Dell software/portable instrumen- Management of system-supported RAID adapters.
  • Page 19 Fan management Chassis intrusion detection Fan speed control to mini- mize noise Separate hard-disk drive fault Temperature/fan fault LED Power/voltage fault LED Automatic hung server recovery (OS watchdog) Remote system reset Remote system power off Remote system power cycle Nonvolatile BIOS POST logs Nonvolatile event logs Power supply status Power utilization and...
  • Page 20 NOTE: For the full name of an abbreviation used in this table, see the Glossary at the end of the guide. Table 1-3 shows the in-band management features, and Table 1-4 shows the out-of- band management features. For additional information, see the Dell Web site (www.dell.com). 1-10 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 21 Temperature management Voltage management Current management Fan management Chassis intrusion detection Fan speed control to minimize noise Separate hard-disk drive fault LED Temperature/fan fault LED Power/voltage fault LED Automatic hung server recovery (OS watchdog) Remote system reset Remote system power off/cycle Nonvolatile BIOS POST logs Nonvolatile event logs Power supply status...
  • Page 22 SE versions of the product and requires a computer running Windows NT or Windows 95 and a CD-ROM drive. 1-12 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide The demonstration takes about 20 minutes, and the CBT can take up to...
  • Page 23 If you receive an error message, see “Messages” in the online Dell NNM SE Tools Help and perform the corrective actions recommended. If the problem persists, see “Contacting Dell” in the online Dell NNM SE Tools Help for instructions on obtaining technical assistance.
  • Page 24 1-14 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...

  • Page 25: General System Requirements

    The following are the general system requirements for a managed node server. NOTE: If you are connecting a Dell PowerEdge Scalable Disk System 100 (SDS 100) storage system, perform the steps described in “Connecting the SDS 100 to the Host Computer”...

  • Page 26: Operating System Requirements

    A US Robotics Sportster 28.8 or a compatible data/fax external modem to sup- port the Dell OpenManage Remote Assistant console application available on Dell PowerEdge 4100 and 4200 systems and Dell PowerEdge 2100 and 2200 sys- tems with installed Dell Remote Assistant Cards (DRACs). This modem is attached to the ESM or DRAC card using the external connector on the managed node.
  • Page 27 TAPI support can be used; however, Dell recommends using the US Robotics 28.8 modem. A Dell managed node may be installed for the Windows NT operating system or for Novell NetWare. NOTES: If you are upgrading a node, refer to “Upgrading a Dell Managed Node for Windows NT”...
  • Page 28 If you are installing LDSM 2.52 with Dell HIP 2.2 on a Dell PowerEdge 6100 server with the HP OpenView NNM SE agents previously installed, you must first uninstall the HP OpenView NNM SE agents. Refer to “Installing LDSM Agents With a Previ- ously Installed Dell HIP 3.2 Managed Node”...
  • Page 29 A dialog box appears informing you that you must reboot the system for the changes to take effect. NOTE: For a Dell managed node to also act as a management station, the SNMP set-community-name field must be assigned a value in the snmpd.conf file. Be sure to configure the set-community-name field on the NNM SE for a Windows NT operating system.
  • Page 30 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide Install Managed Node — Installs a Dell managed node onto the Dell server. This node is the Dell HIP , which consists of services, files, and drivers to sup- port management of Dell’s servers and selected hardware.
  • Page 31 NOTE: Close all Dell OpenManage applications and OpenView applications before upgrading the node. You can only upgrade a node to Dell HIP version 3.2 if it is installed with Dell HIP 3.0 or later. If you are running LDSM 2.52 with Dell HIP 2.2, you must uninstall it before installing Dell HIP 3.2.
  • Page 32 A dialog box appears informing you that you must reboot the system for the changes to take effect. NOTE: For a Dell managed node to also act as a management station, the SNMP set-community-name field must be assigned a value in the snmpd.conf file. Be sure to configure the set-community-name field on the NNM SE for a Windows NT operating system.
  • Page 33 NOTE: If you want to install both a Dell managed node and a management workstation on the same server, make sure to reboot the server between the two installations. After you have selected a Windows NT or NetWare installation and the You have a current version of Dell OpenManage HIP installed.
  • Page 34 Intel DMI 2.0 network adapter NOTE: The management information format (MIF) for the IBM LAN Adapter card and the Intel Network Adapter card can be browsed by using the Dell Inspector. To install either Microsoft Peer Web Services or Microsoft IIS, use the following procedure: Click the Network applet in the Control Panel.
  • Page 35 NOTES: The system chosen as the management station must be a Dell server. If you are installing LDSM 2.52 with Dell HIP 2.2 on a Dell PowerEdge 6100 server, refer to “Installing LDSM Console With the HP OpenView NNM SE Management Sta- tion”...

  • Page 36: Management Station And Remote Console

    To upgrade a management station, use one of the following procedures depending on the version of NNM SE that you already have installed. 2-12 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide Typical — Installs OpenView management station and remote console components...
  • Page 37 Controller agents, click Yes. Otherwise, click No. Install the HP OpenView NNM for Windows NT by running the setup program pro- vided with NNM for Windows NT 5.02 or later. Dell HIP 3.2 will work with either NNM SE or NNM for Windows NT.
  • Page 38 NNM SE option. The Software License Agreement window appears. Read the software license agreement. To accept the license agreement, click Yes. The Choose Destination Location screen appears. 2-14 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 39 Select a destination directory. Click Browse to find the directory you want, or click Next to accept the default, c:\openview. If this is not a Dell server, a remote console is assumed. Skip this step and go to step 4.
  • Page 40 A window appears informing you that the uninstall is completed. Click OK. Reboot your system. To uninstall a Dell managed node from a Windows NT Server operating system, per- form the following steps on the Windows NT Server operating system: Click the Uninstall Dell Managed Node icon.
  • Page 41 If you installed hardware components separately, an Uninstall Hardware Compo- nents icon is created in the Dell Node folder. Use this icon to uninstall the hardware components. To uninstall a Dell managed node from a NetWare server, perform the following steps at the NetWare system console prompt: Type dcuninst and press <Enter>.
  • Page 42 The following console applications are installed as part of the HP OpenView NNM SE management station installation process: Dell OpenManage Server Console Dell Inspector 2-18 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide On (down) DTR Override On (down)
  • Page 43 MobileChoice Paging), the expanded node for the managed server shows an icon corresponding to the console application for that hardware. NOTE: You must install the Dell HIP on a server for the icons to appear. Icons for the vendor console do not appear for servers that have vendor hardware and software installed (Dell PowerEdge Expandable RAID Console and Adaptec CI/O Array-Based Management only).
  • Page 44 Adaptec’s NICs through the use of SNMP agents. To launch the Adaptec Duralink Server Manager utility, double-click the Adaptec Duralink icon on the expanded-node submap. 2-20 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 45 The web browser starts and points to the following URL: http://< systemname >/AdaptecWeb/Applets/ServerAnim.html.hardware component To monitor the Adaptec Duralink Server Manager utility, use the following procedure: Click the URL. The AdaptecWeb Web site appears. Click the hyperlinked proceed text. A web page appears that displays the IP address of the system containing the Adaptec NIC.
  • Page 46 Start the MobileChoice Paging application. Click the Help button to launch the help file. To integrate the SMS database with NNM SE, you must use the Dell Inspector. The Dell Inspector resides on the managed node server and sends information to the SMS server running on the management station where NNM SE is located.
  • Page 47 13. Edit the name of the MIF being sent from default.mif in the dialog box, if necessary. 14. Click OK. To send the MIF from the Dell managed node to the management station, perform the following steps: Map a drive to the management station’s sms_shr directory (i.e., f:\sms_shr).
  • Page 48 To install the LDSM agents with a previously installed Dell HIP 3.2 managed node, you must first remove Dell HIP 3.1. Refer to “Uninstalling a Dell Managed Node From a Win- dows NT Server” found earlier in this chapter, and then reboot the system. Be sure to follow all uninstall directions carefully to remove any additional files left on the system.
  • Page 49 c:\smm32 directory to the path environment variable. You can make this modification to the environment variables in the System Properties Environment tab, which is accessible through the Control Panel System option. After making these changes, reboot your system. Refer to your LANDesk Server Manager documentation for instructions on using the LDSM Console and SMM cards.
  • Page 50 2-26 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 51 Network Node Manager Special Edition (NNM SE) delivers fault, configuration, and performance management. NNM SE can be used to perform the following tasks: Discover your network environment and monitor its status. Draw Internet Protocol (IP) or Internetwork Package Exchange (IPX) maps based on discovered information.

  • Page 52: Performing Actions On A Node

    When managing a system on your network with NNM SE, you are performing actions on a node. To perform an action on a node, select the node and then select the menu HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 53 To see the expanded-node submap, double-click the node. HP OpenView NNM SE uses the icons shown in Table 3-1 to represent the systems. Dell server/Windows NT Dell desktop computer/Windows NT Dell Net PC/Windows NT Dell portable computer/Windows NT Dell server/NetWare...
  • Page 54 A red icon indicates a critical alarm; the device has failed or has crossed a failure threshold and may fail. HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide System Main chassis...

  • Page 55: Discovery Monitor

    Rediscover — Runs the discovery process against a selected node to determine if it is a Dell managed node. If the node is discovered to be a Dell system, the appropriate Dell icon is shown. Otherwise, a generic OpenView icon is shown.
  • Page 56 Click the traps you want to add, and then click Add—> or click Add All. The traps appear in the Traps to be Forwarded list. Click Apply. The traps appear in the Selection list. Click OK. HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...

  • Page 57: Local Server Actions

    Enter the application-specified login (root) and password (calvin). Refer to the Dell NNM SE Tools help for information on configuring server actions. See “Using the Dell NNM SE Tools Help” found later in this chapter for instructions on accessing help.
  • Page 58 To access Dell NNM SE Tools Help through the Server Console or the Remote Assis- tant, click Help—>Help Topics. To access the main contents of the Dell NNM SE Tools Help , click one of the Tools components and then click Contents from the Help menu in the NNM SE submap toolbar.
  • Page 59 Why don’t the Event and POST log tabs of the version 1.0 Server Console cor- rectly display data when monitoring a Dell PowerEdge 2300 or 6300 server? Version 1.2 of the Server Console is required to correctly display this data.
  • Page 60 Tuesday. If changes are detected, they will be logged to the database and a history will be created. If no changes were detected, a history will not be created. Why do I have one blank line on the top of most of my Dell MIF information databases within SMS? A single blank record gets sent with your MIF to the SMS primary site when the data- base is created.
  • Page 61 Where are alert events logged by the Dell Remote Assistant Server? The events are logged into the Windows NT Application log on the management station where the Dell Remote Assistant Server Service is running. Why doesn’t the Dell OpenManage Remote Assistant console application con- nect to PowerEdge servers 2100, 2200, 4100, and 4200 equipped with DRAC? Check your modem settings.
  • Page 62 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 63 Event classes are defined hierarchically, with child classes inheriting attribute value defaults from the parent. The Dell event classes follow a sim- ple hierarchy and are documented in the online Dell NNM SE Tools Help file.
  • Page 64 Import the RAID controller classes by using the following command: wimprbclass DELL_PRC.BRC My_rb Compile the rule base by using the following command: wcomprules My_rb Stop the event server by using the following command: wstopesvr HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 65 Restart the event server by using the following command: wstartesvr To install the Dell HIP events with the Tivoli/Enterprise Console, perform the following steps on the Windows NT system to be monitored: Stop the TECNTAdapter service by using the Windows NT Control Panel.
  • Page 66 Stop the event server by using the following command: wstopesvr Load the new rule base by using the following command: wloadrb My_rb Restart the event server by using the following command: wstartesvr HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide...
  • Page 67 The following list defines or identifies technical terms, abbreviations, and acro- ® nyms used in Dell user documents. Abbreviation for alternating current. Abbreviation for American Power Conversion. backup A copy of a program or data file. As a precaution, you should back up your com- puter’s hard-disk drive on a regular basis.
  • Page 68 See diskette-based diagnostics. HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide directory Directories help keep related files orga- nized on a disk in a hierarchical, “inverted tree”...
  • Page 69 Package. HIP provides seamless integration with the Intel LANDesk Server Manager. Together, HIP and LANDesk Server Manager allow you to monitor your Dell servers and track status information about Dell server components. host adapter A host adapter implements communica- tion between the computer’s bus and the...
  • Page 70 NIC on the card. The out-of-band path is used for HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide remote management of a server or for ac- cessing server information when the server or network is down.
  • Page 71 RAID 0 RAID 0 is commonly called striping . This was not originally defined as a RAID level but has since come into popular use. In this array configuration, data is written sequentially across the available disks and no redundancy is provided. RAID 0 config- urations provide very high performance but relatively low reliability.
  • Page 72 On other occasions, you may need to change or add options to the system.ini file manually with a text editor, such as Notepad. HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide TCP/IP Abbreviation for Transmission Control Protocol/Internet Protocol.
  • Page 73 2-19 integrating SMS with NNM SE, 2-22 Dell managed NetWare node about, 1-3 hardware installation, 2-9 installing, 2-5 uninstalling, 2-17 Dell managed Windows NT node about, 1-2 hardware installation, 2-9 installing, 2-3 uninstalling, 2-16 Dell OpenManage Server Console installation, 2-19...

  • Page 74: System Requirements

    3-4 NNM SE, 3-3 Server Console, 3-4 installing NNM SE, 2-1 HP OpenView NNM SE 1.2 With Dell OpenManage HIP 3.2 User’s Guide managed node for NetWare, 1-3 for Windows NT Server operating system, 1-2 managed nodes...
  • Page 75 2-14 modem requirements, 2-3 operating system requirements, 2-3 overview, 1-4 system requirements, 2-3 Server Monitor Module, 2-2 Dell PowerEdge 6100 servers, 2-23 servers system requirements, 2-2 integrating with NNM SE, 2-22 Status Manager, 3-5 Tivoli TME 10 Management suite...

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