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Dell™ Inspiron™ 1721 Owner’s Manual Model PP22X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
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Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Yours is here, Inspiron, Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; AMD, AMD Turion, HyperMemory, ATI Radeon and combinations thereof are trademarks of Advanced Micro Devices, Inc.;...
Contents Finding Information About Your Computer Determining Your Computer’s Configuration Front View Left Side View Right Side View Back View Bottom View Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Windows Easy Transfer Setting Up a Printer Printer Cable...
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System Functions Display Functions Battery Power Management Microsoft® Windows® Logo Key Functions Dell™ QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Contents ....
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Playing Media ..... . Playing Media Using Dell Travel Remote Copying CDs and DVDs How to Copy a CD or DVD...
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Connecting Your Computer to a TV or Audio Device S-Video and Standard Audio S-Video and S/PDIF Digital Audio Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Component Video and Standard Audio Component Video and S/PDIF Digital Audio Enabling the Display Settings for a TV Using ExpressCards ExpressCard Blanks...
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..... . What You Need to Establish a Mobile Broadband Network Connection Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile roadband Card Dell Wi-Fi Catcher™...
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The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft A solid blue screen appears Dell MediaDirect problems Other software problems Memory Problems Network Problems Mobile Broadband (Wireless Wide Area Network [WWAN])
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Removing the Hard Drive Replacing the Hard Drive Returning a Hard Drive to Dell ....... . .
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Optical Drive Hinge Cover Keyboard Memory Subscriber Identity Module Wireless Mini Cards Internal Card With Bluetooth Technology Coin-Cell Battery Contents ..... . . Removing the Optical Drive Replacing the Optical Drive .
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13 Dell™ QuickSet Features 14 Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips ......
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Using the System Setup Program About Your RAID Configuration Cleaning Your Computer Dell Technical Support Policy (U.S. Only) FCC Notice (U.S. Only) Macrovision Product Notice Glossary ......195 Index .
You can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 128) or run the Dell Diagnostics (see "Dell Diagnostics" on page 97). Readme files may be included on your...
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• Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Finding Information Find It Here Dell™ Product Information Guide Setup Diagram...
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Product Key These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a "security...
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• Service and support — Service call status, support history, service contract, and online discussions with support • Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer • Reference — Computer...
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Dell QuickSet. Find It Here Dell Support Utility The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information.
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Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems.
K E Y B O A R D — For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 41. camera (optional) display keyboard touch pad media control buttons Dell™ MediaDirect™ button digital array microphones About Your Computer ®...
D E V I C E S T A T U S L I G H T S The blue lights located to the right of the keyboard indicate the following: Power light – Turns on when you turn on the computer, and blinks when the computer is in a power management mode.
® Bluetooth status light – Turns on when a card with Bluetooth wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature. The light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.
™ M ™ Dell MediaDirect (see "Using Dell MediaDirect™" on page 59). K E Y B O A R D S T A T U S L I G H T S The blue lights located above the keyboard indicate the following: Turns on when the numeric keypad (Num Lock) is enabled.
W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™...
Right Side View About Your Computer Disables wireless devices. Enables wireless devices. Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 92). • Flashing green: Searching for networks • Solid green: Strong network found • Solid yellow: Weak network found •...
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battery status light power light network connector (RJ-45) IEEE 1394 connector eject button audio connectors A U D I O C O N N E C T O R S Attach headphones to the Attach a microphone to the O P T I C A L D R I V E —...
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• MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card • Hi Speed-SD • Hi Density-SD IEEE 1394 C O N N E C T O R transfer rates, such as some digital video cameras. V I D E O C O N N E C T O R N E T W O R K C O N N E C T O R (RJ-45) NOTICE:...
Back View S-video TV-out connector AC adapter connector USB connector V I D E O O U T C O N N E C T O R Connects your computer to a TV. Also connects digital audio-capable devices using the TV/digital audio adapter cable.
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A D A P T E R C O N N E C T O R adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. CAUTION: The AC adapter works with electrical outlets worldwide.
C O N S U M E R IR — A port on the front of the computer that allows certain software applications to be controlled by the Dell Travel Remote. consumer IR right speaker...
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M E M O R Y M O D U L E C O I N contains the DIMM B memory module and the coin-cell battery. For additional information, see "Adding and Replacing Parts" on page 135. R I G H T S P E A K E R —...
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft 3 Follow the instructions on the screen to complete the setup. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems"...
Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for transferring data: •...
Printer Cable Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.
3 Turn on the printer, and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start , and then click Network. 5 Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities"...
Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).
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NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system. If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.
Increases brightness on the integrated display only (not on an external monitor). Decreases brightness on the integrated display only (not on an external monitor). Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 46). Using the Keyboard and Touch Pad...
Windows logo key and <Pause> Dell™ QuickSet Key Combinations If Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.
Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings. 1 Click Start , and then click Control Panel. 2 Click Hardware and Sound. 3 Click Mouse. 4 In the Mouse Properties window: •...
Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™...
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.
90 percent depleted. The computer enters Sleep state when the battery charge is at a critically low level. You can change the settings for the battery alarms in Dell QuickSet or the Power Options window (see "Configuring Power Management Settings" on page 49).
Configuring Power Management Settings You can use Dell QuickSet or Windows Power Options to configure the power management settings on your computer. • For information on how to use the Dell QuickSet Power Management wizard, right-click the QuickSet icon in the notification area, click Help, and then select Power Management.
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer.
To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Turn the computer over. 4 Slide and click the battery release latches to keep them open.
Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive.
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A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing media, click Help on the media player (if available). Using Multimedia Play Move backward within the current track Pause Move forward within the current track Stop Go to the previous track...
Playing Media Using Dell Travel Remote The Dell Travel Remote is designed to control Dell Media Direct and Windows Vista™ Media Center. It can work only with specified computers. For more details, go to the Dell Support website at support.dell.com.
Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
3 To copy the CD or DVD: • If you have one optical drive, insert the source disc into the drive, ensure that the settings are correct, and then click the Copy Disc button to continue. The computer reads your source disc and copies the data to a temporary folder on your computer hard drive.
Media Type Read DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Helpful Tips ® • Use Microsoft Windows CD-RW only after you start Roxio Creator and open a Creator project. • Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD.
Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.
You need the installation software to reinstall Dell MediaDirect. Contact Dell for assistance (see "Contacting Dell" on page 175). For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or Audio...
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Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV.
If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations: • S-video and standard audio • Composite video and standard audio •...
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standard S-video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).
S-Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter S/PDIF digital audio cable Using Multimedia composite video adapter S-video cable...
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1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.
Composite Video and Standard Audio audio input connector composite video adapter composite video adapter standard audio cable Using Multimedia S-video TV-out connector composite video cable...
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1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video- output connector on the composite video adapter.
Composite Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter standard audio cable Using Multimedia composite video cable composite video cable...
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1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
Component Video and Standard Audio S-video TV-out connector component video adapter standard audio cable Using Multimedia component video adapter component video adapter...
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1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
Component Video and S/PDIF Digital Audio S-video TV-out connector composite video cable Using Multimedia...
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component video adapter standard audio cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
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component video adapter component video cable 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.
Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.
Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) •...
Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 79. Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.
The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Using the Memory Card Reader The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device. The 8-in-1 memory card reader reads the following memory cards: •...
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.
Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet.
Setting Up a Network 1 Click Start , and then click Connect To. 2 Click Set up a connection or network. 3 Select an option under Choose a connection option. 4 Click Next, and then follow the instructions in the wizard. Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a...
• A wireless router or access point • A wireless network card for each computer that you want to connect to your WLAN • A network cable with a network (RJ-45) connector Checking Your Wireless Network Card Depending on what you selected when you purchased your computer, the computer has a variety of configurations.
Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem. 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection (see "Connecting a Network or Broadband Modem Cable"...
If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card"...
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NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network.
If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support (click Start media that accompanied your card if you purchased it separately from your computer.
Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (click Start and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.
Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "wireless switch"...
Wi-Fi is activated in BIOS. Because the Wi-Fi Catcher Network Locator is disabled and not configured for use when your computer is shipped to you, you must first use Dell QuickSet to enable and configure the switch to control WiFi network connections.
Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device.
For more information, see your Windows documentation. If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 175). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
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Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
(see "Using the System Setup Program" on page 185). Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13).
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If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media.
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Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 9 After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu. 10 Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.
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Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 175).
Systems purchased on June 26, 2007 and later are pre-installed with Dell Support Center.. Systems purchased prior to June 26, 2007 can obtain Dell Support Center by downloading the program from www.support.dell.com/dellsupportcenter. Function Displays the results of the test and any error conditions encountered.
In addition, using your service tag, Dell can link you to the most relevant Dell.com web pages for information about your warranty, ordering accessories and details about installing recommended drivers and downloads.
DellConnect is also available for a fee through "Dell On Call." In order to use DellConnect, you will need to be guided by a Dell technician. To begin a live session with a Dell technician: From the Dell Support Center home page on your desktop, select Assistance From Dell→...
"good" restore points, and other maintenance activities designed to improve PC performance and security. The monthly version is available as an annual subscription and is a feature of Dell Support 3, a complimentary application that provides real-time health scans and information on how to maintain your PC.
I S S N A P P E D O N T O T H E S P I N D L E See "Troubleshooting Software — See "Dell Diagnostics" on page 97. — CD-RW and DVD+/-RW drives must receive a —...
U R N O F F L E E P S T A T E I N "Using the Sleep Power State" on page 49 for information on Sleep state. H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E or DVD creation software.
E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. H E C K T H E I C R O S O F T cannot open your e-mail attachments:...
For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program (see "Using the System Setup Program" on page 185). If the problem persists, contact Dell (see "Contacting Dell" on page 175). A D C O M M A N D O R F I L E N A M E correctly, put spaces in the proper place, and used the correct pathname.
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F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 97). The operation requires a hard drive in the bay before it R I V E N O T R E A D Y —...
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"Hard Drive" on page 138), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 97).
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E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 97).
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P E R A T I N G S YS T E M N O T F O U N D on page 138). If the problem persists, contact Dell (see "Contacting Dell" on page 175).
D A Y C L O C K S T O P P E D configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 175).
F Y O U H A V E P R O B L E M S W I T H A Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 175). F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell"...
U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 97). If the tests indicate a defective external keyboard, contact Dell (see "Contacting...
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start H E C K T H E A C A D A P T E R the computer and to the electrical outlet.
NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 175). If you are unable to get a response by pressing a —...
U N T H E E L L I A G N O S T I C S is related to a software problem (see "Dell Diagnostics" on page 97). Troubleshooting T A R T M E N U If you are experiencing slow computer —...
Dell Mobile Broadband Card Utility. To access the utility, double-click the at the lower-right corner of your screen. If your ExpressCard is not a Dell- branded card, see the manufacturer’s instructions for your card. H E C K N E T W O R K C O N N E C T I O N S T A T U S I N T H E...
If the battery status light rapidly flashes amber, the battery may be defective. Contact Dell (see "Contacting Dell" on page 175). H E C K T H E B A T T E R Y T E M P E R A T U R E (32°F), the computer will not start.
O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T protection devices, power strips, and extension cables to verify that the computer turns on.
Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E S C A N N E R D O C U M E N T A T I O N setup and troubleshooting information.
Ensure that the electrical outlet is working by — Turn off nearby fans, fluorescent lights, — See "Reinstalling Drivers and Utilities" on — See "Dell Diagnostics" on page 97. — Ensure that the headphone — Click or double-click the speaker —...
E S T T H E M O U S E C O N T R O L L E R pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 97.
I D E O D I A G N O S T I C S T E S T S still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 97, then contact Dell (see "Contacting Dell" on page 175).
2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 175). Drivers What is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.
Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback...
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Drivers and Utilities disc and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.
Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Using the System Setup Program" on page 185) before continuing with the driver installation (see "Reinstalling Drivers and Utilities"...
• Dell Factory Image Restore restores your hard drive to the operating state it was in when you purchased the computer. Dell Factory Image Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Creating a Restore Point You can automatically and manually create a restore point from the Windows Vista Back Up and Restore Center.
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NOTICE: Before you restore the computer to an earlier operating state, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start →...
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Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first ordered it from Dell. This option appears on Dell computers that were originally pre-installed with Windows Vista™...
• You have performed the steps in "Turning Off Your Computer" on page 135 and "Before Working Inside Your Computer" on page 136. You have read the safety information in your Dell Product Information • Guide. •...
Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
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NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 5 Turn the computer over. 6 Slide and click the battery release latches.
Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Operating System" on page 131 and "Reinstalling Drivers and Utilities"...
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captive screws (2) hard drive cover NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide). 4 Using the pull-tab on the hard drive, pull the hard drive out of the hard drive bay.
secondary hard drive bay primary hard drive Replacing the Hard Drive 1 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
optical drive locking screw Replacing the Optical Drive 1 Slide the optical drive into the bay. 2 Replace and tighten the locking screw. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a...
Removing the Hinge Cover 1 Follow the procedures in "Before You Begin" on page 135. 2 Open the display as far as it will open. NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously.
Keyboard For more information about the keyboard, see "Using the Keyboard and Touch Pad" on page 41. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
keyboard notch on keyboard Replacing the Keyboard 1 Hook the tabs and the keyboard connector along the front edge of the keyboard into the palmrest, and place the notch on the top of the keyboard on the tab on the base of the computer. 2 Keeping the keyboard flat against the computer base, slide the tabs on the bottom of the keyboard under the palmrest, and ensure the tab on the computer base slides into the notch on the top of the keyboard.
See "Specifications" on page 177 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Adding and Replacing Parts keyboard connector...
Your computer has two user-accessible SODIMM sockets, one accessed from beneath the keyboard (DIMM A), and the other accessed from the bottom of the computer (DIMM B). NOTICE: If your computer has only one memory module, install the memory module in the connector labeled “DIMMA.”...
memory module (DIMM A) Replacing the DIMM A Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Removing the DIMM B Memory Module The DIMM B memory module is located under the memory module cover on the bottom of the computer.
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memory module/coin-cell battery compartment NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
securing clips (2) Replacing the DIMM B Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
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As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information. Adding and Replacing Parts notch...
Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only Cingular and Vodafone need a SIM. Verizon, Sprint, and Telus do not use SIMs.
Wireless Mini Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. If you ordered a wireless Mini Card with your computer, the card is already installed.
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4 Disconnect the antenna cables from the card. WLAN antenna cable connectors (2) WLAN card 5 Release the card by pushing the metal securing tabs toward the WLAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.
metal securing tabs (2) Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the WLAN board connector labeled "WLAN".
3 Connect the appropriate antenna cables to the installing: If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux"...
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3 Loosen the captive screws on the cover of the Mini Card compartment and remove the cover. captive screws (2) cover Adding and Replacing Parts...
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4 Disconnect the two antenna cables from the card. WWAN antenna cable connectors (2) WWAN card 5 Release the card by pushing the metal securing tabs toward the WWAN back of the computer until the card pops up slightly. 6 Lift the out of its system board connector.
metal securing tabs (2) Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card. 1 Insert the WWAN board connector labeled "WWAN".
3 Connect the black antenna cable with a gray stripe to the connector labeled "aux" (black triangle) and connect the white antenna cable with a gray stripe to the connector labeled "main" (white triangle). 4 Secure unused antenna cables in the protective mylar sleeve. 5 Replace the cover and tighten the captive screws.
Replacing a WPAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WPAN card, never place cables under the card. 1 Insert the WPAN board connector labeled "WPAN".
securing tabs (2) card Replacing the Card 1 Replace the card at an angle to slide it under the securing tabs in the card compartment. 2 Connect the cable to the card. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Removing the Coin-Cell Battery 1 Follow the procedures in "Before You Begin" on page 135. 2 Turn the computer over. 3 Loosen the captive screw on the memory module/coin-cell battery cover (see "Bottom View" on page 31), and remove the cover. 4 Disconnect the coin-cell battery cable from the system board.
• Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the ® ® Microsoft Windows the lower-right corner of your screen.
Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display. • Use the optional Dell carrying case to pack the computer and its accessories together safely. • Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.
• Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.
1 See "Troubleshooting" on page 97 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 97 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 174.
Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 173, and then see "Contacting Dell" on page 175. DellConnect...
You can access Dell Support through the following websites and e-mail addresses: • Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) •...
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 174). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
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Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency System Information System chipset Data bus width DRAM bus width Processor address bus width...
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ExpressCard (continued) Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory NOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.
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Ports and Connectors Audio IEEE 1394 Consumer IR Mini Card Modem Network adapter S-video TV-out Video Communications Modem: Type Controller Interface Network adapter Wireless Video Video type: Video controller Video memory microphone connector, stereo headphone/speakers connector 4-pin serial connector sensor compatible with Philips RC6 (receive only) three Type IIIA Mini-Card slots RJ-11 port...
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Video (continued) LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions: WXGA+ WXGA+ with TrueLife WUXGA with TrueLife Refresh rate Specifications Low Voltage Differential Signaling (LVDS) NTSC or PAL in S-video, composite, and...
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Display (continued) Operating angle Viewing angles: Horizontal Vertical Pixel pitch: WXGA+ WUXGA Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height 0° (closed) to 155° ±40° (WXGA+) typical ±65° (WUXGA+) +15°/–30° (WXGA+) +45°/-55°...
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Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Specifications 9-cell "smart" lithium ion 6-cell "smart" lithium ion 67.6 mm (2.66 in) (9 cell) 47.5 mm (1.87 in) (6 cell) 20.4 mm (0.8 in)
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AC Adapter (continued) Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage 5.62 A (maximum at 4-second pulse)
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Environmental (continued) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating Storage...
System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.
Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press <F2> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.
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Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive). 1 Shut down the computer through the Start menu.
About Your RAID Configuration RAID Level 0 Configuration A RAID level 0 configuration uses a storage technique known as "data striping" to provide a high data access rate. Data striping is a method of writing consecutive segments, or stripes, of data sequentially across the physical drives to create a large virtual drive.
• Use a can of compressed air to remove dust from between the keys on the keyboard and to remove any dirt or lint from the display. NOTICE: To help prevent damage to the computer or display, do not spray cleaning solution directly onto the display.
Mouse NOTICE: Disconnect the mouse from the computer before cleaning the mouse If your screen cursor skips or moves abnormally, clean the mouse. Cleaning a Non-Optical Mouse 1 Clean the outside casing of the mouse with a cloth moistened with a mild cleaning solution.
Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this...
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI —...
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BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit —...
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Consumer IR— A port on the front of the computer that allows certain software applications to be controlled by the Dell Travel Remote in some systems. In other systems, this port allows you to transfer data between the computer and infrared- compatible devices without using a cable connection.
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device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector —...
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ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
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Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.
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hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer.
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IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ.
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— A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory — A temporary data storage area inside your computer. Because the data in...
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modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay —...
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PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.
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RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.
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Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
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surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level. Network connections cannot be protected by surge protectors.
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UAC — user account control— Microsoft Windows® Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video. UPS —...
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virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.
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XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip —...
Index Numerics 8-in-1 memory card reader, 81 audio device connecting, 60 enabling, 75 audio. See sound battery charge gauge, 47 charging, 50 checking the charge, 46 performance, 45 power meter, 47 removing, 50 replacing coin-cell battery, 163 storing, 51 blanks ExpressCards, 77 memory card, 81 Bluetooth wireless technology...
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97 starting from the Drivers and Utilities media, 98 starting from your hard drive, 97 Dell MediaDirect about, 24 problems, 117 Dell support site, 16 DellConnect, 170 Device Driver Rollback, 128 device latch release description, 32 Index device status lights...
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117 CD drive, 105 computer crashes, 116-117 computer does not start up, 116 computer stops responding, 116 Dell Diagnostics, 97 Dell MediaDirect, 117 drives, 105 DVD drive, 105 error messages, 108 hard drive, 106 IEEE 1394 connector, 114...
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123 volume, 123 specifications, 177 spyware, 108, 118 stolen computer, 94 Subscriber Identity Module, 153 support contacting Dell, 175 support website, 16 S-video TV-out connector description, 29 System Restore, 131-132 system setup program commonly used options, 186 screens, 186...
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uninterruptible power supply. See UPS UPS, 37 USB connector description, 29 video problems, 125 video controller determining configuration, 19 video controller configuration determining what controller is installed, 19 volume adjusting, 124 warranty information, 14 Windows Device Driver Rollback, 128 Windows Easy Transfer wizard, 35 Windows Vista Program Compatibility...