Getting Help - Dell Inspiron J5MFN Setup Manual

Getting Help

If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:
1. See "Solving Problems" on page
information and procedures that pertain to
the problem your computer is experiencing.
See the Dell Technology Guide on your
2.
hard drive or on the Dell Support website
at support.dell.com/manuals for more
troubleshooting information.
3. See "Dell Diagnostics" on page
procedures on how to run Dell Diagnostics.
4. Fill out the "Diagnostic Checklist"
on page 62.
56
5. Use Dell's extensive suite of online services
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See "Online Services"
37 for
on page 58 for a more extensive list of Dell
Support online.
6. If the preceding steps have not resolved the
problem, see "Before You Call" on page 61.
NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
47 for
procedures.
NOTE: Dell's Express Service Code system
may not be available in all countries.