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Dell™ Precision™
Mobile Workstation M2400
Setup and Quick Reference Guide
This guide provides a features overview, specifications, quick setup, software,
and troubleshooting information for your computer. For more information about
your operating system, devices, and technologies, see the
Dell™ Technology Guide at support.dell.com.
Model PP27L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
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Table of Contents
Troubleshooting
Related Manuals for Dell Latitude C106C
Summary of Contents for Dell Latitude C106C
- Page 1 For more information about your operating system, devices, and technologies, see the Dell™ Technology Guide at support.dell.com. Model PP27L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
- Page 2 ExpressCharge, and the DELL logo are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel is a registered trademark and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...
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Page 3: Table Of Contents
Contents About Your Computer Front View Back View Bottom View Battery Removal Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator Setting Up Your Computer Quick Setup Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer... - Page 4 Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Using Dell™ Factory Image Restore Using the Operating System Media Contents ....
- Page 5 Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Index .......
- Page 6 Contents...
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Page 7: About Your Computer
About Your Computer Front View microphone (optional) camera (optional) display camera light (optional) display latch keyboard status lights About Your Computer... - Page 8 volume control buttons USB connectors (2) 11 wireless switch 13 right speaker 15 fingerprint reader (optional) 17 IEEE 1394a connector 19 Secure Digital (SD) memory- card reader 21 display latch release 23 left speaker 25 keyboard 27 ambient light sensor About Your Computer power button Wi-Fi Catcher™...
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Page 9: Back View
Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. -
Page 10: Bottom View
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer. -
Page 11: Wireless Switch And Dell™ Wi-Fi Catcher™ Network Locator
Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator wireless switch icon Dell Wi-Fi Catcher Network Locator icon Use the wireless switch to enable or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For information about connecting to the Internet, see "Connecting to the Internet"... - Page 12 About Your Computer...
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Page 13: Setting Up Your Computer
Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. - Page 14 2 Connect the network cable. 3 Connect USB devices such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 5 Open the computer display and press the power button to turn on the computer. Setting Up Your Computer...
- Page 15 Connect to the Internet. See "Connecting to the Internet" on page 16 for more information. Internet service wireless router laptop with wireless connection cable or DSL modem laptop with wired connection Setting Up Your Computer...
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Page 16: Connecting To The Internet
NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. -
Page 17: Transferring Information To A New Computer
NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. ®... -
Page 18: Microsoft Windows ® Xp
® Microsoft Windows Windows XP provides the Files and Settings Transfer Wizard to move data from a source computer to a new computer. You can transfer the data to the new computer over a network or serial connection, or you can store it on removable media, such as a writable CD, for transfer to the new computer. - Page 19 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears.
- Page 20 #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Setting Up Your Computer ®...
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Page 21: Specifications
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache Front side bus frequency System Information Chip set Data bus width... - Page 22 To enable Intel DIMM in the memory connector labeled "A". For more information about the memory connector, see your computer’s Service Manual at support.dell.com. For more information about iAMT, see the Dell™ Systems Management Administrator's Guide at support.dell.com. Ports and Connectors...
- Page 23 RJ-45 modem connector integrated smart-card reader four 4-pin USB 2.0 compliant connectors NOTE: Your laptop can support four USB devices. One of the USB connectors is USB PowerShare that can provide power for third party devices (e.g. cell phone). Another USB connector can be used as an eSATA port.
- Page 24 Video Video type Data bus Video controller Video memory Video output Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speakers Internal speaker amplifier Internal microphone Volume controls Display Type (active-matrix TFT) Active X/Y Dimensions: Height Width Diagonal Specifications discrete video on system board, hardware accelerated, OpenGL support PCI-E graphics x16...
- Page 25 Display (continued) Maximum resolutions WXGA CCFL WXGA+ WLED Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: WXGA CCFL WXGA+ Typical power consumption (panel with backlight): WXGA CCFL WXGA+ Keyboard Number of keys Layout Size Touch Pad X/Y position resolution (graphics table mode) Size: Width...
- Page 26 Battery Type Dimensions 6-cell lithium-ion battery: Depth Height Width Dimensions 9-cell lithium-ion batteries: Depth Height Width Dimensions 12-cell lithium-ion slice batteries: Depth Height Width Weight: 6-cell Primary battery 9-cell high capacity battery 12-cell slice battery Voltage: 6-cell and 9-cell 12-cell slice battery Specifications 12-cell "smart"...
- Page 27 PA-12 65 W Travel AC adapter: Output voltage Output current Height Width Depth Weight Approximately 1 hour to 80% in Dell™ ExpressCharge™ mode 1 year 0° to 40°C (32° to 104°F) –10° to 65°C (14° to 149°F) CR-2032 100–240 VAC 1.5 A...
- Page 28 AC Adapter (continued) PA-10 90 W D-Series AC adapter: Output voltage Output current Height Width Depth Weight PA-3E 90 W E-Series AC adapter: Output voltage Output current Height Width Length Weight Fingerprint reader (optional) Type Physical Height Width Depth Weight Specifications 19.5 V DC 4.62 A...
- Page 29 Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating Storage...
- Page 30 Specifications...
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Page 31: Troubleshooting
Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer Tools Power Lights... - Page 32 If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 40). Code Description (repetitive short beeps) BIOS checksum failure. Possible motherboard failure.
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Page 33: Error Messages
I S K F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). Suggested Remedy Replace the battery (see your Service Manual at support.dell.com). - Page 34 Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). A R D D I S K D R I V E C O N T R O L L E R F A I L U R E to commands from the computer.
- Page 35 E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 40).
- Page 36 Contact Dell (see "Contacting Dell" on page 65). O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40).
- Page 37 H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 40). I M E D A Y C L O C K L O S T P O W E R corrupted.
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Page 38: System Messages
D A Y C L O C K S T O P P E D configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 65). -
Page 39: Troubleshooting Software And Hardware Problems
Service Manual at support.dell.com. A R D D I S K D R I V E F A I L U R E POST. Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance. A R D D I S K D R I V E R E A D F A I L U R E drive start test (see "Contacting Dell"... -
Page 40: Dell Diagnostics
If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 44) and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. - Page 41 If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen.
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Page 42: Troubleshooting Tips
If an error message occurs in a program, see the program documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Power Problems... -
Page 43: Memory Problems
Reseat the memory modules (see your Service Manual at • support.dell.com) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 40). The computer is in standby mode. — The computer is receiving —... -
Page 44: Lockups And Software Problems
"Specifications" on page 21. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 40). Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. - Page 45 A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD. H E C K T H E S O F T W A R E D O C U M E N T A T I O N reinstall the program.
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Page 46: Dell Technical Update Service
1 Click Start→ All Programs→ Dell Support→ Dell Support Settings. 2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. Troubleshooting... - Page 47 Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark...
- Page 48 Troubleshooting...
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Page 49: Reinstalling Software
Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. ® Microsoft Windows Vista 1 Click the Windows Vista Start button™ 2 Click Properties→... -
Page 50: Reinstalling Drivers And Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version... - Page 51 Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.
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Page 52: Restoring Your Operating System
• Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. The program permanently deletes all data on the hard drive and removes any programs installed after you received the computer. - Page 53 NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. NOTE: Set your Dell™ computer to the Windows Classic view.
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Page 54: Using Dell™ Factory Image Restore
Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. -
Page 55: Using The Operating System Media
Dell Factory Image Restore (Windows Vista Only) 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer. The System Recovery Options window appears. - Page 56 Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities the assembly of the computer.
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Page 57: Finding Information
Code is located on your computer. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on... - Page 58 Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft ® Windows ® License Label Your Microsoft Windows License is located on your computer.
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Page 59: Getting Help
1 See "Troubleshooting Tips" on page 42 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 40 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 64. -
Page 60: Technical Support And Customer Service
Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 63, and then see the contact information for your region or go to support.dell.com. DellConnect™... -
Page 61: Autotech Service
"Contacting Dell" on page 65. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. -
Page 62: Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"... -
Page 63: Before You Call
Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 64). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be... - Page 64 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
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Page 65: Contacting Dell
To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 2 Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need. - Page 66 Getting Help...
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Page 67: Index
60 Technical Update Service, 46 Dell Diagnostics, 40 starting from the Drivers and Utilities media, 41 starting from your hard drive, 40 Dell Factory Image Restore, 55 Dell Technology Guide, 58 DellConnect, 60 diagnostics beep codes, 31 Dell, 40... - Page 68 15 Wi-Fi Catcher network locator, 11 wireless switch, 11 Notebook System Software, 57 Index operating system Dell Factory Image Restore, 54 media, 55 PC Restore, 54 reinstalling, 57 System Restore, 52 Operating System media, 57 operating system product key, 58...
- Page 69 Internet, 16 software problems, 45 reinstalling, 49 troubleshooting, 44-45 updates, 46 specifications, 21 support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60 support information, 58 System Restore, 52 enabling, 54...
- Page 70 Windows XP (continued) setting up Internet connection, 17 System Restore, 52 wizards Files and Settings Transfer Wizard, 17 Program Compatibility wizard, 45 Index...