General Program Problems; A Program Crashes; A Program Stops Responding; A Solid Blue Screen Appears - Dell PP04S Owner's Manual

General Program Problems

A program crashes

NOTE: Software usually includes installation instructions in its documentation or on a floppy
disk or CD.

A program stops responding

A solid blue screen appears

Error messages appear

88 So l vi n g Pro b l em s
S
E E T H E S O F T W A R E D O C U M E N T A T I O N
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.
E
N D T H E P R O G R A M
Simultaneously press <Ctrl><Shift><Esc>.
1
Click the Applications tab, and then select the program that is no longer
2
responding.
Click End Task.
3
T
U R N T H E C O M P U T E R O F F
keystroke or a proper shutdown (see "Turning Off Your Computer" on page 41),
press the power button until the computer turns off. Press the power button
again to restart the computer. The solid blue screen appears because you were not
able to perform a proper Windows
automatically runs during the start-up process. Follow the instructions on the
screen.
R " E M
E V I E W R R O R E S S A G E S
appropriate action. See the software documentation.
— Many software manufacturers
— If the computer does not respond to a
®
shutdown. An error-checking utility
" — Look up the message and take the