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When Space is at a Premium and Flexibility is Key
P
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2000 S
OW E R
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®
E R I E S
U S E R ' S
G U I D E

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Summary of Contents for NEC POWERMATE 2000 - 08-1999

  • Page 1 When Space is at a Premium and Flexibility is Key 2000 S OW E R AT E ® E R I E S U S E R ’ S G U I D E...
  • Page 2 The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NEC CSD”) and/or its licensors. NEC CSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
  • Page 3: Table Of Contents

    Contents Using This Guide Text Conventions ................... x Related Documents..................xi 1 Reviewing System Features Front Features....................1-2 System Controls and Lamps ...............1-4 LCD Panel ..................1-5 Diskette Drive ..................1-5 Hard Drive ..................1-5 CD-ROM Drive ..................1-6 Speakers....................1-6 Left Side Features..................1-6 Audio Connectors ................1-7 Volume Control ..................1-8 PC Card Slots..................1-8 Fan ......................1-8...
  • Page 4 Uninstalling the NEC INFO Center ..........3-29 NEC OS Restore CD .................3-29 Introducing OS Restore Options ............3-29 Choosing a Restore Program.............3-30 Launching the NEC OS Restore CD ..........3-30 Auto Rebuild and Restore ..............3-32 Custom Rebuild and Restore.............3-33 Fixing the Operating System.............3-36 System Board Jumper Settings ..............3-37...
  • Page 5 NEC SNMP Agent ..................4-19 Installing the NEC SNMP Agent ............4-19 Configuring SNMP Agent for Windows 98 or Windows 2000 ..4-20 Configuring the NEC SNMP Agent for Windows NT .....4-21 NEC Configuration Change Notification ..........4-22 NEC Auto Backup Utility................4-23 5 Adding Expansion Devices Safety Precautions ..................5-2...
  • Page 6 How to Clean the Mouse ................6-7 How to Get Help..................6-8 Help From Your Company..............6-8 Help From Your NEC CSD Dealer.............6-9 Help From NEC CSD Technical Support Center........6-9 NEC CSD Warranty/Non-Warranty Repair Service ......6-9 7 Getting Services and Support NEC CSD Website ..................7-2 NEC CSD FTP Site ..................7-3...
  • Page 7 B System Specifications System Board ..................... B-2 System Processor ................B-2 Random Access Memory (RAM) ............B-2 Cache Memory................... B-2 Read Only Memory (ROM)............... B-2 Calendar Clock .................. B-3 Input/Output (I/O) Features ............... B-3 Video Memory................... B-4 Sound Controller................B-4 Network Board...................
  • Page 8: Using This Guide

    Chapter 3, Configuring the System, describes how to use the software utilities shipped with your system, including the BIOS Setup Utility, the flash utility, the NEC Application and Driver CD, the NEC INFO Center, and the NEC OS Restore CD. The chapter also includes information for setting system jumpers.
  • Page 9: Text Conventions

    Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. Appendix B, System Specifications, provides technical specifications of your system and its components.
  • Page 10: Related Documents

    Service and reference manuals are available on the Internet at the Service and Support area of the NEC CSD website (see Chapter 7 for access information). NEC PowerMate 2000 Series User’s Guide Check the website for the most current online version of your printed user’s guide.
  • Page 11: Reviewing System Features

    Reviewing System Features Front Features Left Side Features Rear Features Bottom Features System Overview...
  • Page 12 Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. This chapter highlights system hardware and software features, and describes system security features.
  • Page 13 System unit front features A – CD-ROM Drive F – Diskette Drive B – CD-ROM Eject Button G – Diskette Eject Button C – CD-ROM Drive Lamp H– Hard Drive Lamp D – CD-ROM Emerg Eject I – Power Lamp E –...
  • Page 14: System Controls And Lamps

    System Controls and Lamps System unit controls include a power/sleep button, power/sleep lamp, and hard drive activity lamp. Power/Sleep button To turn system and LCD panel power on, press the power/sleep button. To turn off power, press the button and hold in place for four or more seconds before releasing.
  • Page 15: Lcd Panel

    LCD Panel Your system comes with an LCD panel that you can adjust up or down and side-to-side for a comfortable viewing position. The panel uses a 15-inch, twisted nematic Thin Film Transistor (TFT) Super Video Graphics Array (SVGA) color screen. The screen has a brightness of 200 candlepower and a maximum resolution of 1024 x 768 pixels.
  • Page 16: Cd-Rom Drive

    CD-ROM Drive All systems come with a 24X Max variable speed CD-ROM drive. Use the CD-ROM drive to load and start programs from a compact disc (CD). You can also use the CD-ROM drive to play your audio CDs. The CD-ROM drive operates at different speeds depending on whether the CD you are using contains data or music.
  • Page 17: Audio Connectors

    Left side features A – PC Card Slot 1 F – Microphone In Jack B – Slot 1 Card Eject Button G – Line In Jack C – Slot 2 Card Eject Button H – Headphone Jack D – PC Card Slot 2 I –...
  • Page 18: Volume Control

    Volume Control Use the volume control to adjust the volume of the system’s built-in speakers or optional headphone set. The speakers are located in the base of the LCD panel. You can also use the Windows sound software. To bring up the Windows volume control, double click the speaker icon on the taskbar (next to the system clock).
  • Page 19: Universal Serial Bus Ports

    Rear features A – PS/2 Mouse Port F – VGA Connector B – Kensington Lock Slot G – LAN Connector C – PS/2 Keyboard Port H – USB Connectors D – Printer Port I – DC Power Connector E – Serial Port Universal Serial Bus Ports Your system unit comes with two USB ports on the rear of the system unit.
  • Page 20: Ps/2 Mouse Port

    The system unit comes with a video graphics array (VGA) connector on the rear of the system unit. ® Use this connector to connect an NEC MultiSync monitor, NEC VistaScan™ monitor, or other VGA-compatible monitor with a 15-pin connector. You can also attach a projector with a 15-pin connector to this connector.
  • Page 21: Lan Connector

    LAN Connector All systems come with a local area network (LAN) connector for ® connecting a network cable to the internal Intel 100Base-TX/10Base-T network board. Use the RJ-45 compatible connector on the rear of the system for connecting the system to an Ethernet LAN. Bottom Features A panel on the bottom of the system unit covers the memory expansion sockets and the password clear jumper.
  • Page 22: Password Clear Jumper

    To clear and reset the password, see “Jumper Settings” and “Security Menu” in Chapter 3. Microdesktop Chassis The NEC Microdesktop chassis conforms to NEC’s Very-Small Form Factor and Flat Panel Display Specification. The microdesktop features the following: small size chassis that is 85 percent smaller and correspondingly...
  • Page 23: Software

    Power management options extend the life of your LCD panel, conserve energy, and reduce power costs. Software NEC CSD provides a variety of applications and hardware utilities with your system to let you take advantage of your hardware capabilities. The software includes: Preloaded Operating System ®...
  • Page 24 CD to restore your system to its working state. NEC Application and Driver CD Use the NEC Application and Driver CD to install any or all of the software that comes with your system, including: ®...
  • Page 25 NEC Auto Backup Utility Use NEC Auto Backup to back up the hard drive when hard drive failure is imminent. The NEC INFO Center online documentation is also provided on the NEC Application and Driver CD.
  • Page 26: Security

    Security The system has hardware, software, and mechanical security features that offer protection against unauthorized access to your system and data. The following security features are available with the system. Password security The BIOS Setup utility includes a feature that lets you set a user or supervisor password, or both.
  • Page 27: Setting Up The System

    Setting Up the System Cable Connections Startup Shutdown Power-Saving Operation System Care More Information...
  • Page 28 To see the messages, press Tab during POST. At the bottom of the NEC startup screen, the following message appears: Press F2 to enter BIOS Setup If you want to enter the BIOS Setup utility, immediately press F2 while the startup screen displays.
  • Page 29: Shutdown

    If a problem occurs, a series of beeps may sound. If this happens repeatedly after powering on, power off the system and turn to Chapter 6, “Solving System Problems.” The chapter provides helpful hints for solving system problems. Note If the system displays a message indicating that system settings have changed, run the BIOS Setup utility (see Chapter 3, “Configuring the System”).
  • Page 30: Power-Saving Operation

    Click Start on the taskbar and click Shut Down. Selecting Shut Down gives you several choices in the pop-up submenu. Select Shut down the computer, then click Yes or press Enter for shut down. If your system is configured with Windows 98 or Windows 2000, the system shuts down automatically after a short interval.
  • Page 31: System Care

    If you plan to use software programs other than NEC CSD supplied software, NEC CSD strongly recommends that you take the necessary steps, such as virus checks, to protect your system.
  • Page 32: Keeping Your System In Good Condition

    Position your system away from direct sunlight and extreme hot and cold temperatures. The recommended operating environment is from 50°F to 95°F (10°C to 35°C). The recommended non-operating environment (shipping or storage) is from 14°F to 158°F (-10°C to 70°C). After turning off power, wait about five seconds for the hard drive to spin down before you power on again.
  • Page 33: Moving Or Shipping Your System

    Moving or Shipping Your System Use these steps to prepare your system for moving or shipping. Back up your files on the hard drive to diskettes, Zip disks, tape cartridges, or other backup devices. Take precautions for storing and transporting Zip disks, diskettes, or tape cartridges so that they are not exposed to magnetic fields or electrical impulses.
  • Page 34: More Information

    More Information Once you have your system up and running, we suggest that you do the following: Install applications provided by NEC CSD on the NEC Application and Driver CD. See “Setting Up a Healthy Work Environment” in Appendix A.
  • Page 35: Configuring The System

    Configuring the System Configuration Tools and Utilities BIOS Setup Utility Flash Utility NEC Application and Driver CD NEC INFO Center NEC OS Restore CD System Board Jumper Settings...
  • Page 36 NEC Applications and Driver CD for installing the NEC supplied applications and optional drivers NEC INFO Center for quick access to information about your system NEC OS Restore CD for rebuilding the hard drive and/or restoring the operating system jumper settings for clearing your password, should it be forgotten.
  • Page 37 Keyboard options BIOS Setup (Main menu) Memory, checking BIOS Setup (Main menu) NEC INFO Center, installing NEC Application and Driver CD (see “Installing the NEC INFO Center”) NEC INFO Center, uninstalling see “Uninstalling the NEC INFO Center” Operating system, restoring...
  • Page 38: How To Start Setup

    To start the Setup utility, follow these steps. Turn on or reboot the system. Press F2 at the NEC startup screen (F2 appears on the bottom of the screen). You have about five seconds to press F2. Setup’s Main Menu window appears similar to the following screen.
  • Page 39: How To Use Setup

    Main Setup Menu How to Use Setup The Setup utility has a Main Menu window and six top-level menus with submenus. The menu bar at the top of the Main Menu window lists the following top-level menus. Main Use the Main menu for basic system configuration. For example, select Main to set the system time and date, set diskette and hard disk parameters, or check memory parameters.
  • Page 40 Boot — Use this menu to set boot options, including restore on ac/power loss, set boot sequence, and assign drive letters to removable devices. Exit Exits the Setup utility with various save or discard options. Use the keys listed in the legend bar on the bottom of the Setup menu to make the selections or exit the current menu.
  • Page 41: Main Menu

    Pressing F1 on any menu brings up the General Help window that describes the legend keys and their functions. Press Esc to exit the current window. The following subsections describe the six top level menus and their submenu’s. Main Menu Choose the Main menu by selecting Main in the legend bar on the Main menu screen.
  • Page 42 Main Menu Items Menu Item Settings (default is bold) Legacy Diskette A Disabled 360 KB 5 1/4" 1.2 MB 5 1/4" 720 KB 3 1/2" 1.44/1.25 MB 3 1/2" 2.88 MB 3 1/2" Selects the diskette drive type. Primary IDE Master 6495 MB Primary IDE Slave None...
  • Page 43 Main Menu Items Menu Item Settings (default is bold) Auto, None, CD-ROM, IDE Removable, Type ATAPI Removable, Other ATAPI, or User When set to Auto, the values for Cylinders, Heads, Sectors, and Maximum Capacity are displayed but are read only. When set to Auto, the BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive.
  • Page 44 Main Menu Items Menu Item Settings (default is bold) Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectors Determines the number of sectors per block for multi-sector transfers. When Type is Auto, value in Multi-Sector Transfers field is auto-detected and field is read only.
  • Page 45 Main Menu Items Menu Item Settings (default is bold) Press Enter to check or change keyboard Keyboard Features parameters. Auto, On, Off Numlock Selects the power-on state for Num Lock. Disabled, Enabled Key Click Enables or disables key click. Keyboard auto-repeat rate 30/sec, 26.7/sec, 21.8/sec, 18.5/sec, 13.3/sec, 10/sec, 6/sec, 2/sec Selects key repeat rate.
  • Page 46: Advanced Menu

    Main Menu Items Menu Item Settings (default is bold) Extended Memory Displays amount of extended memory detected during boot. This field is read-only and cannot be changed from BIOS Setup. Example: 63488 KB BIOS Revision Displays the BIOS revision number. This field is read-only and cannot be changed from the BIOS Setup.
  • Page 47 Advanced Menu Menu Item Settings (default is bold) No, Yes Plug and Play OS Select Yes if you are booting a Plug and Play capable operating system. Select No if you want the BIOS to configure non-boot devices. Reset Configuration Data No, Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area.
  • Page 48 Advanced Menu Menu Item Settings (default is bold) Cache Base 0-512K Uncached, Write Through, Write Protect, Write Back Controls caching of 512K base memory. Cache Base 512-640K Uncached, Write Through, Write Protect, Write Back Controls caching of 512K-640K base memory. Cache Extended Memory Uncached, Write Through, Write Protect, Write Back...
  • Page 49 Advanced Menu Menu Item Settings (default is bold) Press Enter to access the following I/O Device Configuration submenus. Disabled, Enabled, Auto Serial Port A Setting at Enabled allows the user to configure the port. Setting at Auto enables the BIOS or operating system to configure the port.
  • Page 50 Advanced Menu Menu Item Settings (default is bold) Disabled, Enabled, Auto Floppy Disk Controller Setting at Enabled allows the user to configure the controller. Setting at Auto enables the BIOS or operating system to configure the controller. Base I/O Address Primary, Secondary Sets the base I/O address for the controller.
  • Page 51 Advanced Menu Menu Item Settings (default is bold) Press Enter to access the following DMI Event Logging submenus. Status only, press Enter to view. Event Log Capacity Status only, press Enter to view. Event Log Validity Status only, press Enter to view. View DMI Event Log No, Yes Clear All DMI Event Logs...
  • Page 52: Security Menu

    Security Menu Choose the Security menu by selecting Security in the legend bar on the Main menu screen. Other Security menu options are available by selecting submenus. Use the arrow keys to select one of the Security menu options and press Enter to select a submenu.
  • Page 53 Security Menu Items Menu Item Settings (default is bold) Press Enter to access the Security Mode. Security Mode Use this mode to select Password (default), SmartCard, or FingerPrint. Press Enter to open the selected field. Use the SmartCard field to assign access to the SmartCard Reader by the supervisor and/or user.
  • Page 54: Power Menu

    Security Menu Items Menu Item Settings (default is bold) Press Enter to access. Network Boot Setting Keyboard/Mouse Lock Disabled, Enabled Select Enabled to lock the keyboard and mouse when remote booting. Disabled, Enabled BIOS Lock Available only when Password on Boot is enabled and Supervisor Password is set.
  • Page 55 Power Menu Settings Menu Item Settings (default is bold) Disabled, Customized, Maximum Power Power Savings Savings, Maximum Performance Disabled setting turns off Power Management. Maximum Power Savings setting conserves the greatest amount of power. Maximum Performance setting conserves power but allows best system performance. Customized setting allows the user to modify the Auto Suspend Timeout and Hard Disk Timeout fields.
  • Page 56: Boot Menu

    Power Menu Settings Menu Item Settings (default is bold) Off, On Resume On Time Setting to On allows the user to set the Resume Time field to a time when the system is to wake up. Resume Time 00:00:00 When Resume on Time is set to On, the user can specify the time the system is to wake up.
  • Page 57 Boot Menu Settings Menu Item Settings (default is bold) Stay Off, Power On On PME Controls how system responds to a PCI Power Management Enabled wake-up. 1 through 5 Sets the bootable device order. Use the up or down arrow to select a device, then press the + or –...
  • Page 58: Exit Menu

    Update the Flash ROM with a BIOS flash diskette. The diskette contains the latest version of the BIOS code. You can get the diskette from NEC CSD or download the BIOS from the NEC CSD website or Bulletin Board System (BBS). See Chapter 7 for download, website, and bulletin board system information.
  • Page 59: Nec Application And Driver Cd

    NEC Application and Driver CD Your system comes with an NEC Application and Driver CD. Use this CD to install any or all of the software that comes with your system, including...
  • Page 60: Installing Software

    Launch the NEC Application and Driver CD as follows: In systems running the Windows NT operating system, insert the NEC Application and Driver CD after the system reboots and you have chosen the Windows NT Workstation Version 4.00 operating system.
  • Page 61: Nec Info Center

    NEC INFO Center NEC CSD provides an online NEC INFO Center. The INFO Center comes on the NEC Application and Driver CD. It is easy to install and it provides quick access to all the information about your system. The NEC INFO Center includes the following modules.
  • Page 62: Installing The Nec Info Center

    “Uninstalling the NEC INFO Center.” Installing the NEC INFO Center The NEC INFO Center is on the NEC Application and Driver CD. Follow the instructions in the previous section, “Installing Applications,” to install the NEC INFO Center online documentation. The NEC INFO Center is in the list of applications that appear when the NEC Application and Driver CD is started.
  • Page 63: Uninstalling The Nec Info Center

    Click on an NEC INFO Center module of your choice, depending on the information you would like to see. We suggest you start with the Tour module. Uninstalling the NEC INFO Center To uninstall the NEC INFO Center, use these steps.
  • Page 64: Choosing A Restore Program

    Note Use the NEC Application and Driver CD to install or restore applications, optional drivers, and online documents (see “NEC Application and Driver CD” in this chapter). Choosing a Restore Program The OS Restore program allows you to reinstall your Windows 98, Windows 2000 (when available), or Windows NT operating system.
  • Page 65 Power on or restart the system and immediately insert the NEC OS Restore CD into the CD-ROM drive. The Operating System Restore Welcome screen appears (see the following figure). Welcome screen Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept.
  • Page 66: Auto Rebuild And Restore

    If possible, back up your data before performing an OS restore. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”). Click Auto to repartition and reformat your hard drive.
  • Page 67: Custom Rebuild And Restore

    Follow these steps to format your hard drive with choices on repartitioning the drive. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”). Click Custom to repartition and/or reformat your hard drive before reinstalling the operating system.
  • Page 68 If you want to partition and reformat the hard drive, go to step 6. Otherwise, click Skip to retain the present partition structure on the hard drive. The Format Mode screen appears with four options: Back, Quick, Full, and Exit. Click Back to return to the Partition Information screen.
  • Page 69 Restore any application or driver that was not provided by NEC by using the vendor diskette(s) or CD-ROM(s) included in its original packaging.
  • Page 70: Fixing The Operating System

    If possible, back up your data before performing an OS restore with these options. Launch the NEC OS Restore CD and follow the prompts to get to the Restore Mode screen (see “Launching the OS Restore CD”).
  • Page 71: System Board Jumper Settings

    OS Restore using the Auto or Custom option. Using the Fix OS option repetitively without using the Auto or Custom option afterward might cause unpredictable results. To restore the system to its factory-installed state, perform another NEC Auto Custom OS Restore using the option (see “Launching the OS...
  • Page 72 Locate jumper 7F4 (see the following figure). Remove the jumper from pins 1 and 2 to clear your password. Place the jumper back on pins 1 and 2. Replace the access panel, plug in the AC power adapter, and power up the system.
  • Page 73: Managing System Resources

    Managing System Resources System Management Tools LANDesk Client Manager Cheyenne Backup NEC ToolTelligent Suite NEC WebTelligent NEC SNMP Agent NEC Configuration Change Notification NEC Auto Backup Utility...
  • Page 74 ™ NEC WebTelligent software for server-side management, NEC WebTelligent Auto Discovery Agent to install on client systems, the NEC SNMP Agent, the NEC Auto Backup Utility, and the NEC Configuration Change Notification. See the following table for a quick guide to the utilities, tools, or procedures required in managing system resources.
  • Page 75 System Management Tools and Utilities Management Activity Method, Tool, or Utility Hard drive failure, detecting Cheyenne Backup NEC Auto Backup utility Hard drive, monitoring NEC Configuration Change Notification (CCN) Hardware monitoring (for chassis intrusion) LANDesk Client Manager IRQs, setting remotely...
  • Page 76 Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. Do not install both the LANDesk Client Manager and the NEC SNMP Agent on the same computer. The two applications are incompatible, and neither can be removed using the uninstall utility.
  • Page 77: Pc Health Indicator

    set security features to change password (local machine) or enable/disable the serial ports, printer, or diskette drive (system administrator) back up and restore system configuration files back up system and application software using Cheyenne Backup troubleshoot receive notice of system events (for example, if the system is running low on memory, you are notified of the potential problem) detect changes to CPU, memory, and hard drive characteristics and alert you to these changes (Configuration Change Notification)
  • Page 78: Selecting The Pc Health Meter

    Selecting the PC Health Meter The PC Health meter is a traffic signal that provides a visual indicator of workstation health. A red light indicates that a critical system event has occurred. You are required to fix the problem immediately. A yellow light or noncritical system event requires that you monitor the situation.
  • Page 79: Inventory

    Inventory Client Manager Inventory views the hardware and software components of your workstation. The inventory consists of the following categories: workstation summary basic hardware drives memory audio keyboard/mouse video system resources I/O ports operating system network applications system files user information. You can also view the current system configuration, edit user information, and create or restore file snapshots.
  • Page 80: Monitoring Capabilities

    Client Manager can be used to “get” attribute information on system components. It can also be used to “set” attribute values in real time. Monitoring Capabilities Your system has a chip mounted on the system board that supports many new and advanced real-time monitoring capabilities used by DMI. This chip provides the following features: an integrated temperature sensor with configurable interrupt generation based on upper and lower temperature limits...
  • Page 81: Ldcm Admin Function

    The LANDesk Client Manager (LDCM) Admin function is installed on the C drive of your system when LANDesk Client Manager is installed from the NEC Application and Driver CD. For information on installing LANDesk Client Manager, see “Launching the Application and Driver CD”...
  • Page 82: Cheyenne Backup

    NEC Configuration Change Notification for screen notifications of changes in the processor, main memory, or hard drive upon restart NEC Auto Backup Utility, to detect predicted hard drive failures and to automatically back up the data from the failing drive Use the ToolTelligent interface to activate one or more of the utilities in the ToolTelligent suite.
  • Page 83: Tooltelligent Utilities Installation

    ToolTelligent Utilities Installation NEC ToolTelligent Utilities are installed using the NEC Application and Driver CD. Note LANDesk Client Manager should be installed before any of the applications or utilities that function in conjunction with it. Install the Cheyenne Backup utility, the NEC Configuration Change Notification, NEC Auto Backup utility, and the NEC WebTelligent software after installing LANDesk Client Manager.
  • Page 84: Nec Webtelligent

    The administrator can perform WebTelligent account and asset management, monitor the “health” of networked systems, and receive alert notifications from managed clients. NEC WebTelligent is an easy-to-use web-based graphical user interface that runs on the Netscape and Microsoft Internet Explorer browsers (see the following screen).
  • Page 85: Nec Webtelligent Features

    — Intranet user authentication — Chassis intrusion monitoring Reduced Costs — WebTelligent is free with the purchase of an NEC PowerMate Managed computer — WebTelligent is available as a free download from the NEC CSD website (www.nec-computers.com) Managing System Resources 4-13...
  • Page 86: Nec Webtelligent Requirements

    NEC WebTelligent Requirements WebTelligent installs on a Windows 98, Windows 2000, or Windows NT web server with the following minimum configuration: Intel Celeron microprocessor 32 MB of random access memory 20 MB of hard drive space Microsoft Windows 98, Windows 2000, or Windows NT 4.0 Operating System and associated web server software —...
  • Page 87: Nec Webtelligent Installation

    Administration to start the browser. Install the WebTelligent software on the web server. Note WebTelligent software is available on the NEC Application and Driver CD. WebTelligent software can also be downloaded from the NEC CSD website (www.nec-computers.com). Managing System Resources 4-15...
  • Page 88 Look for the directory C:\Program files\PBNEC\WebTelligent Discovery Agent. If it is not there, install the software from the NEC Application and Driver CD or download it from the NEC CSD website (www.nec-computers.com).
  • Page 89 Open WebTelligent as follows. Note LDCM 3.32 or later must be installed on every client. At a managed desktop computer, start a web browser. Set the URL to the web server’s machine name (for example: http://PowerMate-A). At the Login screen (see the following screen), enter the following information.
  • Page 90 Click on the desktop to be managed. A Workstation screen opens to display a summary of the workstation attributes. When finished, click File and click Close to go back to the Windows screen. NEC WebTelligent Control screen 4-18 Managing System Resources...
  • Page 91: Nec Snmp Agent

    NEC SNMP Agent The NEC Desktop Simple Network Management Protocol (SNMP) Agent is an extension to the Microsoft SNMP Agent. The NEC SNMP Agent permits a network administrator to manage NEC PowerMate clients. The NEC SNMP Agent performs the following major functions: Assets Management —...
  • Page 92 Note Install the NEC SNMP Agent software from the NEC Application and Driver CD or download the software from the NEC CSD website (www.nec-computers.com). If you are installing the NEC SNMP Agent from the NEC Application and Driver CD, see “Installing ToolTelligent Utilities”...
  • Page 93: Configuring The Nec Snmp Agent For Windows Nt

    157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\...
  • Page 94: Nec Configuration Change Notification

    157.123.176.100) must be entered in the Traps for “Public Community” to receive traps from the NEC SNMP agents. For the NEC SNMP Agent to send a trap to the NEC SNMP Desktop Manager, the port number can be configured from the registry: "HKEY_LOCAL_MACHINE\SOFTWARE\...
  • Page 95: Nec Auto Backup Utility

    The Auto Backup utility runs from the Startup group on the Windows Start menu. The utility has some configuration options that are accessible through the system tray icon. The NEC Tools group on the Start menu includes a ReadMe file containing recent information about the utility as well as access to a Help document.
  • Page 96: Adding Expansion Devices

    Adding Expansion Devices Safety Precautions USB Devices PC Cards Memory Modules Printer External Monitor Serial Devices...
  • Page 97 This chapter provides information for adding a variety of industry- standard expansion devices to your system. Included in the chapter are procedures for adding: USB devices PC cards memory modules printer external monitor external serial devices. Safety Precautions Observe safety rules when handling system components. Avoid electric shock or personal injury by observing the following warning.
  • Page 98 Dissipate static electricity before handling any system components (PC cards, memory modules) by touching a grounded metal object, such as the system unit unpainted metal chassis. If possible, use antistatic devices, such as wrist straps and floor mats. Always hold a PC card or memory module by its edges. Avoid touching the contacts and components on the memory module.
  • Page 99: Inserting A Pc Card

    Connecting USB devices couldn’t be easier. And you don’t even need to turn off the system to connect the devices! Just match the connectors on the USB cable to the USB port on your system and the port on the USB device, then plug in the cable.
  • Page 100 Inserting a PC card A – PC Card Eject Button C – PC Card Slot B – PC Card Insert a Type II card into either slot. A low tone followed by a high tone lets you know that the card is fully inserted and recognized.
  • Page 101: Removing A Pc Card

    Removing a PC Card Follow these steps to remove a PC Card from its slot in the system unit. At the Windows desktop, point to My Computer and to Control Panel (or select the taskbar PC Card icon). Select the PC Card to remove and select Stop. Windows 98 or Windows 2000 alerts you if any applications are still using the card.
  • Page 102: Checking System Memory

    For sample memory configurations, see the table “Sample SO-DIMM Upgrade Paths.” To determine the memory you need to purchase for a memory upgrade, see “Checking System Memory.” Sample SO-DIMM Upgrade Paths Total System Memory SO-DIMM 0 SO-DIMM 1 64 MB 64 MB 128 MB 64 MB...
  • Page 103: Installing A So-Dimm Module

    Installing a SO-DIMM Module Use the following steps to install a SO-DIMM memory module. To prevent damage to system components and the memory modules, wake a system in sleep mode, exit Windows, power down the system, and unplug the AC power adapter power cord from the power source.
  • Page 104 Removing the panel A – System Unit C – Panel B – Screw D – LCD Panel Before you install a SO-DIMM, reduce static discharge by touching a metal part on the system unit. Locate an empty module slot. If you need to remove one or both modules, see “Removing a SO-DIMM Module”...
  • Page 105: Removing A So-Dimm Module

    Installing the SO-DIMM module A – SO-DIMM Module C – Socket B – Notch D – Plastic Retaining Clip (2) Install the panel and retaining screw. Plug in the AC adapter power cord and press the power switch on the system unit.
  • Page 106 Shut down the system by pressing and holding in the power button for four seconds or more. Unplug the AC adapter power cord from the power source. To prevent damage to your LCD panel screen when performing step 5, ensure that your work surface is clean, flat, smooth, and free of any objects before positioning the system face down.
  • Page 107: Parallel Printer

    You can add a standard Plug and Play external monitor or projector to your system unit. The VGA connector on the back of the system unit ® supports any size NEC MultiSync monitor, NEC VistaScan™ monitor, or other VGA-compatible monitor with a 15-pin connector.
  • Page 108 Power down the system unit. Connect the device cable to the serial port on the back of the system unit and connect the power cable to a grounded wall outlet. See your device documentation for details on installing and setting up the serial device.
  • Page 109: Solving System Problems

    Solving System Problems Solutions to Common Problems How to Clean the Mouse How to Get Help...
  • Page 110: System Problems

    You may occasionally encounter a problem with your system. In most cases, the problem is one that you can solve yourself. Your system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message.
  • Page 111 System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call your NEC CSD dealer or the NEC CSD Technical Support Center. System does not maintain date, time, system configuration information.
  • Page 112: Diskette Drive Problems

    System shuts off instead of going into sleep mode. You pressed and held in the power/sleep button for more than four seconds. For sleep mode, press in the button and immediately release. System does not shut off after pressing the power/sleep button. You might not have pressed and held in the power/sleep button long enough.
  • Page 113: Lcd Panel Problems

    LCD Panel Problems Check the following problems to see the possible cause and solution. Screen is dark or the display is hard to read. Adjust the LCD panel brightness controls. Press the space bar or move the mouse to take the system out of the power management mode.
  • Page 114: Cd-Rom Drive Problems

    CD-ROM Drive Problems Check the following problems to see the possible cause and solution. The system does not see the drive. The drive designation is wrong and should be changed. The drive designation depends upon the storage device configuration in your system.
  • Page 115: How To Clean The Mouse

    No sound. Check that your head set is plugged in. Sound is only coming from one speaker. Balance the speaker output by adjusting the balance in the sound software. See your Windows Multimedia online help. How to Clean the Mouse Under normal conditions, your mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism.
  • Page 116: How To Get Help

    (Some services require a connection to the Internet or a fax machine.) NEC CSD website and FTP site Email to NEC CSD Technical Support Services through a commercial online service or the Internet Fax Service to NEC CSD Technical Support Services...
  • Page 117: Help From Your Nec Csd Dealer

    Help is available to you through the NEC CSD Technical Support Center. (International customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at 1-888-235-0649 (U.S. and Canada only) for the following support.
  • Page 118: Getting Services And Support

    Getting Services and Support NEC CSD Website NEC CSD FTP Site Email/Fax Technical Support Service NEC CSD Bulletin Board System NEC CSD Technical Support Services...
  • Page 119 NEC CSD makes it easy for you to get information and help when you need it. NEC CSD services provide general information about your system, can be used to answer your questions, and help solve any problems you might have with your system.
  • Page 120 NEC CSD FTP Site You can use the Internet to access the NEC CSD FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are essentially the same files as on the NEC CSD website and the NEC CSD Bulletin Board System.
  • Page 121 NEC CSD Bulletin Board System If you have access to a modem, you can use the NEC CSD Bulletin Board System (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) to a diskette for system enhancements and upgrades.
  • Page 122 Following the HyperTerminal instructions, enter the BBS phone number (916-379-4499). Your business phone system and/or location might require a 9 1 or 1 prefix. Note The first time that you use the BBS, you are requested to provide information for a new user questionnaire. Press Enter twice.
  • Page 123 Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSD Technical Support Center, toll free, at 1-888-235-0649 (U.S. and Canada only) for the following support.
  • Page 124: A Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre-existing Conditions and Psychosocial Factors Checking Your Comfort: How Do You Measure Up?
  • Page 125: Making Your Computer Work For You

    Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weakness, soreness, tingling and/or numbness in the hands, wrists, arms, shoulders, neck, back, and/or legs.
  • Page 126: Arrange Your Equipment

    Arrange Your Equipment Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
  • Page 127: Adjust Your Chair

    Adjust Your Chair Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 128 Extend your lower legs slightly so that the angle between your thighs and lower legs is 90° or more. Place your feet flat on the floor. Only use a footrest when attempts to adjust your chair and workstation fail to keep your feet flat. Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation.
  • Page 129: Adjust Your Input Devices

    Adjust Your Input Devices Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 130 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm. Keep from bending your wrists, hands, or fingers sideways.
  • Page 131: Adjust Your Monitor

    Adjust Your Monitor Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level.
  • Page 132 Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. If reflected light makes it hard for you to see your screen, use an anti- glare filter.
  • Page 133: Vary Your Workday

    Vary Your Workday If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
  • Page 134: Pre-Existing Conditions And Psychosocial Factors

    Note For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406. Pre-existing Conditions and Psychosocial Factors Pre-existing conditions that may cause or make some people more susceptible to musculoskeletal disorders include the following: hereditary...
  • Page 135: Checking Your Keyboard

    Checking Your Keyboard Is your keyboard angled so your wrists are straight when you type? Is your keyboard directly in front of you? Do you avoid resting your wrists on sharp edges? Do you press the keys gently and not bang on them? Checking Your Mouse Is your mouse at the same height as the keyboard and next to the keyboard?
  • Page 136 For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406 This appendix was prepared in consultation with Dr. David Rempel of the University of California/San Francisco Ergonomics Program and Mr.
  • Page 137: B System Specifications

    System Specifications System Board System Peripherals Dimensions Power Operating Environment Compliance...
  • Page 138: System Board

    System Board The following sections give the specifications for major components on the system board. System Processor Type — Intel Celeron 433 MHz/100 MHz FSB Processor Support — 32-bit addressing, 64-bit data Secondary cache — 128 KB Socket — 370-pin Socket 370 Random Access Memory (RAM) Total system RAM —...
  • Page 139: Calendar Clock

    Calendar Clock Year/month/day/hour/minute/second/.01 second; maintained by battery backup Battery type — Lithium coin cell Input/Output (I/O) Features Industry-standard interfaces integrated on system board: Universal Serial Bus (USB) — two USB ports support two USB peripherals directly to the system; with appropriate connector, the system supports up to 127 daisy-chained devices;...
  • Page 140: Video Memory

    Video Memory Standard video memory — 8 MB (shared with system memory) Sound Controller All systems come with audio integrated on the system board, and is based on the ICHO and AD1881 chip. ™ ™ Compatible with Sound Blaster Pro , Sound Blaster 2.0, MPU-401, ®...
  • Page 141: System Peripherals

    The LCD panel supports the following resolutions. 320 x 200 (256/high color), 60 Hz vertical frequency 320 x 240 (256/high color), 60 Hz vertical frequency 640 x 400 (256/high color), 60 Hz vertical frequency 640 x 480 (256/High color/True color), 60 Hz vertical frequency 800 x 600 (256/High color/True color), 60 Hz vertical frequency 1024 x 768 (256/High color/True color), 60 Hz vertical frequency The following resolutions are supported on an external monitor.
  • Page 142: Keyboard

    160 degrees side-to-side rotation contrast ratio: 200:1 at a 0 degree from normal angle at center luminance/brightness: 200 candlepower per square meter luminance control: 20% ~ 100% pixel pitch: 0.297 mm (horizontal) x 0.297 mm (vertical) Keyboard Systems come with a standard PS/2-compatible keyboard. Function keys Cursor control keys Numeric keypad...
  • Page 143: Hard Drive

    Hard Drive Systems come with a Hitachi or IBM Mobile 6.4-GB EIDE Ultra DMA/33/66 hard drive. Total capacity (formatted) — 6.49 MB (Hitachi), 6.4 MB (IBM) Sector size — 512 bytes Number of cylinders — 11,120 (Hitachi), 11,648 (IBM) Number of discs — 2 Number of heads —...
  • Page 144: Speakers

    Speakers Systems come with two Pioneer 1-watt speakers integrated in the base of the LCD panel. 16-bit stereo, 48 KHz Sound Blaster compatible Dimensions System Base chassis — 10.6 inches wide x 7.5 inches deep x 2 inches high Total height (with LCD panel) — 15 inches Weight —...
  • Page 145: Compliance

    Canadian: C-UL C22.2 No.950-95 ICES-003 Issue 2, Revision 1 Year 2000: YMARK 2000 NEC Y2KTEST.EXE WHQL Use of CD-ROM drive controls, adjustments, or the performance of procedures other than those specified in this document may result in hazardous radiation exposure.
  • Page 146: Index

    BIOS Setup utility, 3-4 Cheyenne Backup utility, 4-10 FLASH utility, 3-24 Backing up LANDesk Client Manager, 4-4 Cheyenne Backup utility, 4-10 NEC Auto Backup utility, 4-23 NEC Auto Backup, 4-23 NEC Configuration Change Battery Notification, 4-22 problems, 6-3 NEC SNMP Agent, 4-19...
  • Page 147 DC power connector, 1-9 Hard drive, 1-5 Dimensions Hardware, features, 1-12 keyboard, B-8 Help system, B-8 from NEC CSD dealer, 6-9 Disk error problems, 6-2, 6-4 from your company, 6-8 Diskette NEC CSD repair service, 6-9 flash, 3-24 obtaining, 6-8...
  • Page 148 Moving preparations, 2-7 brightness buttons, 1-5 cleaning, 2-6 problems, 6-5 NEC Application and Driver CD, LDCM, 4-9 1-14, 1-15 NEC Auto Backup utility, 1-15, 4-23 NEC Configuration Change Managing Workstations, 4-5 Notification, 4-22 Memory NEC CSD checking, 5-7 bulletin board system, 7-4...
  • Page 149 system, 6-2 time, incorrect, 6-3 Password Processor, 1-13 clearing, 3-37 problems, 6-4 Password clear Repair service, 6-9 jumper, 1-12 RJ-45 connector, 2-2 PC card slots, 1-8 PC cards installing, 5-4 Safety precautions, 5-2 PC Health, 4-6 Security, 1-16 Indicator, 4-5 chassis intrusion notification, 4-8 Meter, 4-6 lock slot, 1-16...
  • Page 150 System management, 4-2 ports, 1-9 Cheyenne Backup utility, 4-10 Utilities LANDesk Client Manager, 4-4 Cheyenne Backup, 4-10 NEC Auto Backup utility, 4-23 LANDesk Client Manager, 4-4 NEC Configuration Change NEC Auto Backup, 1-15, 4-23 Notification, 4-22 NEC Configuration Change NEC SNMP Agent, 4-19...
  • Page 151 VGA connector monitor, 1-10 Video memory, 1-12 VirusScan software, 1-14 Volume control, 1-8 Website, 7-2 Windows 98 or Windows 2000, 1-13 Windows NT, 1-13 Index-6...
  • Page 152 Regulatory Statements The following regulatory statements include the Federal Communications Commission (FCC) Radio Frequency Interference Statement, the Note for Canada, CMOS battery replacement information, and the Declaration of Conformity. FCC Statement for United States Only Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 153 A lithium CMOS battery in your system maintains system configuration information. If the CMOS battery fails to maintain system configuration information, the battery must be replaced by an NEC CSD authorized service center or dealer. The battery is not user replaceable.
  • Page 154 NEC Computer Systems Division, A Division of Packard Bell NEC, Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computer Systems Division 6000 Florin-Perkins Road Sacramento, CA 95828-0903 (916) 388-0101 declare that the product POWERMATE 2000 SERIES is in conformity with part 15 of the FCC Rules. Operation of this...

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