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Dell PowerEdge 1550 Self-Study Manual

Dell server self study guide
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Summary of Contents for Dell PowerEdge 1550

  • Page 1 PowerEdge 1550 Self-Study Guide...

  • Page 3: Table Of Contents

    Dell Open Manage Array Manager ... 11 Racking hardware for Dell Four Post Racks ... 12 Dell Service Strategy ... 17 Virtual Integration and the DSP Program... 17 Dell Tech Support and the Field Service Technician ... 17 People... 18 Processes ... 18 Technology ... 18 Virtual Integration Benefits Dell ...
  • Page 4 Defective Parts Returns...26 Return type ...27 Escalation Process ...27 Description ...27 Typical Reasons for Escalation...27 Escalation Procedures ...29 Asset Tag Utility ...31 Disassembly and Re-assembly of the PowerEdge 1550 ...33 Goals...33 Description ...33 Tools/Aids/Materials...33 Disassembly/Re-assembly Overview...33 FRU List ...34 Safety Considerations...36 Installing the PowerEdge 1550 rack mounting hardware ...38...
  • Page 5 Onboard Network Interface ... 82 System Chipset... 82 Onboard Video... 83 Dell Open Manage Array Manager... 84 Installation Overview... 84 Installing Dell Open Manage Array Manager on Windows NT 4.0 ... 85 Installing Dell Open Manage Array Manager on Windows 2000... 90...

  • Page 7: Introduction To The Self Study Guide

    Description The purpose of this self-study is to prepare Dell Service Providers (DSPs) to service the Dell PowerEdge 1550. It does so in various sections. The first section identifies the target markets and the needs of those markets. Then it describes the features that allow the Dell PowerEdge 1550 to serve...

  • Page 8: Prerequisites

    Understand the service procedures differences and enhancements. Prerequisites Before working with the Dell PowerEdge 1550, participants must have: A DCSE Associates Servers V 3.0 certification. Experience with the basic procedures for installing operating systems and drivers in a server environment.

  • Page 9: Poweredge 1550 Overview

    This section provides information about the customer to which the PowerEdge 1550 is designed to appeal. It also provides a description of the feature set that allows the PowerEdge 1550 to serve the needs of those customers. The information contained in this section is helpful because it can provide the DSP with a clear picture of the types of environments to expect when servicing the PowerEdge 1550.

  • Page 10: Product Features

    Product Features The Dell PowerEdge 1550 does not replace any existing product. Instead it is Dell's first entry into the 1U rack mountable general purposes server space. Features The PowerEdge 1550 features are: Support for up to two (2) Pentium III (FC-PGA 370 socket) processors (up to 1 GHz).

  • Page 11: Cpu

    The PowerEdge 1550 supports an Intel Pentium III "Coppermine" processor. This level of Pentium III is designed entry to mid-range markets. Features of the processor include: Up to 2-way Symmetric Multiprocessing. 133-MHz system bus support. Support for 133-MHz memory. Internal cache operating at full core frequency.

  • Page 12: System Chipset

    RTS and PERC 3/DC in Q1 ’01 in conjunction with support of external storage. PERC 3/DCL is a new short (vs. full length) RAID controller that will only be offered on the PowerEdge 1550. The PERC 3/DC will be offered across the Dell product line.

  • Page 13: Integrated Network Interface

    128MB 48-72 hours 0, 1, 5 Windows 2000 Server, Windows 2000 Advanced Server, MS NT 4.0, Red Hat Linux 6.2 and 7 Data compatible with PERC 2/SC, PERC 2/DC, PERC 3/DC, and PERC 3/QC DCSE: PowerEdge 1550 Self-Study Page 7...

  • Page 14: Integrated Video

    Integrated Video The video controller used on the PowerEdge 1550 is an ATI-Rage XL connected to the PCI bus with 4 MB of video RAM. Since the chips are not installed in sockets and there are no empty sockets the amount of video memory cannot be upgraded.
  • Page 15 Solid: system all okay. Blinking: user interaction required. Hard Drive LED Indicators (Green): On: Power is being supplied to the drive. Ethernet 1 and 2 LED Indicators (Green): Blinking: Network activity. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 9...
  • Page 16 The online/fault led and the activity led (since there is no drive present) are off. SLOT READY FOR DRIVE INSERTION OR REMOVAL The online/fault led and the activity led are all off. DRIVE FAILED DCSE: PowerEdge 1550 Self-Study Page 10 Power-on LED: On green solid: powered and running. Amber blinking: sleep state.

  • Page 17: Chassis

    The online/fault led is green on. Chassis The PowerEdge 1550 is a 1U system. The term "U" is a unit of measure in rack mountable components. A U is 1.75". This unit of measure describes the height of a product and therefore the Dell PowerEdge 1550 is 1.75 inches high.

  • Page 18: Racking Hardware For Dell Four Post Racks

    Racking hardware for Dell Four Post Racks Rails The Dell PowerEdge 1550 uses a new rail design that does not rely on the cage nuts for mounting the racking hardware. There are two rails and they are not interchangeable. The proper orientation of the rail can be determined by locating the screw holes on the rails.
  • Page 19 Cross Brace A third piece of hardware used for placing the PowerEdge 1550 into a rack is a cross brace that sits in the back of the rack. The brace has two sets of interlocking pieces for its connection to the mounting rails.
  • Page 20 There is also a peg on the rails that notches in the brace fits onto a notch. The brace is indicated in the following picture by a red rectangle. The image is a close-up from the inside of the rail. DCSE: PowerEdge 1550 Self-Study Page 14 Version 0.3, 4 December, 2000...
  • Page 21 The peg that the notch fits into is indicated in the picture below by a red circle. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 15...
  • Page 22 When placing the brace on the rails it should be first inserted at and angle, as the picture that follows depicts, and then rotated back down so the hooks slide onto the notches. DCSE: PowerEdge 1550 Self-Study Page 16 Version 0.3, 4 December, 2000...

  • Page 23: Dell Service Strategy

    If the customer’s issue cannot be resolved on the phone, the Dell Tech Support Technician initiates a call to the assigned Dell Service Provider. Calls to Dell Tech Support are managed in real time so all customer’s calls are handled quickly and efficiently.

  • Page 24: People

    The key to success of this model is the link between Dell Tech Support and the Field Organization. The Customer Experience should be seamless, so that the customer sees nothing but a smooth transition from the Dell Tech Support Technician to the Field Service Technician.

  • Page 25: Virtual Integration Benefits The Customer

    Virtual Integration Benefits Dell saves money. Customers are happier. You may ask, “What is in this for me?” There is a lot in it for you. Here are your benefits: Access to Dell’s Technical Support staff Access to Dell’s Web-based Support tools:...

  • Page 26: Dsp Support

    Maintain focus on customer satisfaction. In addition to your manager, the Dell Support Web pages provide you the latest service documentation. Visit the site at www.dell.com/support. This module provides information on the following topics: Key service and support terms.

  • Page 27: How The Dsp Responds To A Service Request

    Final ETA Within one hour, the CRE calls the customer with the final ETA. NOTE: DSP tracks every service call and escalates each call to DELL Technical Support or management for assistance, expedited handling, or remedial procedures as soon as any problem is noted on the call.
  • Page 28 At the beginning and end of the call, the DSP CRE performs a virus check on the system being serviced. Any virus detected at the beginning of the call is immediately brought to the attention of the customer and DELL for resolution. If the customer requests that DSP remove the virus, DELL quotes the price to the customer based on the time-and-material rate and issues a new service request.
  • Page 29 DSP’s control (for example, equipment DOA, cabling not completed, hardware or software not available), the DSP escalates the call to Dell for guidance as how to proceed. A trip charge or any other associated activity out of scope is charged to Dell on a time-and- material basis.

  • Page 30: Next Business Day Service

    OCONUS) and verifies that the customer is entitled to NBD service. DELL Technical Support determines required action during the on-phone diagnosis. The DELL notifies the DSP electronically each time NBD is required and provides the following details: Customer name, address, phone number, zip code, and contact.

  • Page 31: Whole Unit Dispatch

    DELL Technical Support and arranges to complete the work to the customer’s satisfaction. If the DSP is unable to solve a customer's problem because the DELL delivered the wrong spare part, the DSP agrees to provide on-site diagnosis for one hour to determine the appropriate spare part(s) to solve the customer’s problem.

  • Page 32: Out Of Warranty Repairs (Owr)

    If the DSP CRE determines that the required fix is not covered under warranty, the DSP must immediately contact DELL Technical Support and escalate the issue. DELL will inform the customer that the service is not covered under the warranty. DELL will work with the customer and the DSP to find the best possible solution to the problem.

  • Page 33: Return Type

    Dell cabinet serial number (TAG) (the five-digit, alpha-numeric number located on the back of the system) Return type “Did Not Consume” forms for any part not installed and returned to Dell in good working condition NOTE: Dell verifies tags for quality of information being reported.
  • Page 34 DSP is unable to meet the required response time for the requested service. The customer does not have Dell Diagnostic diskettes to enable testing. Technical assistance is needed to complete the service request. DSP is unable to resolve the issue to the customer’s satisfaction.

  • Page 35: Escalation Procedures

    Escalation Procedure Call Dell Technical Support or the phone number listed in the text of the call log. Provide the Technical Support person with a description of the equipment (OEM Incident #), DSP number, serial number (service tag number), and model.
  • Page 36 The CRE updates the call with the proper STOP CODE and electronically notifies Dell. The CRE notifies the on-site Support Manager. The CRE notifies Dell after four unsuccessful attempts over four days to contact the customer. If the CRE cannot contact the customer, the CRE closes the call.

  • Page 37: Asset Tag Utility

    Create the asset tag utility diskette: If you have not already done so, create a bootable Asset Tag Utilities with CD-ROM diskette from the Dell OpenManage Server Assistant CD using the Create Diskettes option. Insert the diskette into the diskette drive and reboot the system.
  • Page 38 Getting Help on the Asset Tag Utility The asset tag utility has a help screen. Getting Help on the Asset Tag Utility Assign or change an asset tag number: DCSE: PowerEdge 1550 Self-Study Page 32 Perform the steps in "Using the Asset Tag Utility." asset 1234567890 Press <Enter>.

  • Page 39: Disassembly And Re-Assembly Of The Poweredge 1550

    Disassemble the PowerEdge 1550 to the FRU level. Recognize the FRUs for the PowerEdge 1550. Recognize the FRU replacement dependencies of the PowerEdge 1550. Reassemble the PowerEdge 1550 to the point of ready to power up. Description This section provides the information required for disassembly and re- assembly of the PowerEdge 1550.

  • Page 40: Fru List

    FRU List The following items are the FRUs for the PowerEdge 1550. Planar to Control Panel Cable Assembly High Density Cable System Power Cord CD-ROM CD-ROM Interposer Board CD-ROM cable Floppy Drive and cable Hard Disk Drive 1x3 SCSI Backplane printed wiring...
  • Page 41 PCI slots to an horizontal orientation. ATX form factor system board. Standard Intel Xeon "Coppermine" processor. Passive cooling extension for the processor. Clip that secures the heat sink to the processor by clipping to the processor socket. DCSE: PowerEdge 1550 Self-Study Page 35...

  • Page 42: Safety Considerations

    Disconnect the server and any attached peripherals from AC power sources. Disconnect any telephone or telecommunications lines from the server. Many of the server’s internal components are subject to ESD damage. Dell recommends that you use a wrist grounding strap and mat when working inside any computer system.
  • Page 43 Just before unwrapping the anti-static packaging, be sure to discharge static electricity from your body. When transporting a sensitive component, first place it in an anti-static container or packaging. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 37...

  • Page 44: Installing The Poweredge 1550 Rack Mounting Hardware

    There are no prerequisite steps to perform before installing the mounting rails. Perform the following steps to installing the mounting rails: Installing the Cross Brace Follow this procedure to install the PowerEdge 1550 cross brace into the rack. Installing the Cross Brace Before installing the cross brace you must install the mounting rails.
  • Page 45 Secure the brace to the left hand rail (from the point of view of the technician while in the back of the rack) with one of the supplied screws. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 39...

  • Page 46: Installing The Cable Management Arm

    Installing the Cable Management Arm Follow this procedure to install the PowerEdge 1550 cable management arm into the rack. Installing the Cable management Arm Before installing the cross brace you must install the following: Perform the following steps to installing the cable management arm:...

  • Page 47: Removing The Poweredge 1550 Rack Mounting Hardware

    The side that is completely square connects to the rail. Removing the PowerEdge 1550 rack mounting hardware To remove the PowerEdge 1550 rack mounting hardware follow the steps for installing it in reverse. Removing the PowerEdge 1550 from a rack There are two different but similar procedures that are performed for different reasons.
  • Page 48 After removing the front bezel loosen the thumbscrews. Pull the PowerEdge 1550 forwards out of the rack. Part of the way back it will catch at two leaf springs, one on each side. They are shown in the image that follows.
  • Page 49 Follow this procedure to remove the PowerEdge 1550 from the rack. Removing the PowerEdge 1550 from the rack There are no steps required prior to removing the PowerEdge 1550 from the rack. To remove the PowerEdge 1550 from the rack, perform the following steps.
  • Page 50 To remove the PowerEdge 1550 Top Cover from the rack, perform the following steps: NOTE: The rear of the PowerEdge 1550 Top Cover has slots that fit over pegs on the mounting hardware that secures the rear of the PowerEdge 1550 Top cover in the rack.
  • Page 51 Mounting the PowerEdge 1550 into a rack To mount the PowerEdge 1550 into a rack follow the steps for removing it from the rack in reverse. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 45...

  • Page 52: Disassembly Of The Dell Poweredge 1550

    Disassembly of the Dell PowerEdge 1550 Follow these procedures to disassemble the PowerEdge 1550. Removing the Front Bezel Follow this procedure to remove the front bezel. Removing the Front Bezel There are no prerequisite steps to perform before removing the front bezel.
  • Page 53 After removing the front bezel loosen the thumbscrews. Pull the PowerEdge 1550 forwards out of the rack. Part of the way back it will catch at two leaf springs, one on each side. They are shown in the image that follows.

  • Page 54: Removing The Hard Disk Drives

    Before removing the hard disk drives you must remove the front bezel. To remove a hard disk drive, perform the following steps: DCSE: PowerEdge 1550 Self-Study Page 48 Grasp the handle of the hard-disk drive carrier, press on the latch, and rotate the handle to the left.
  • Page 55 Removing the Hard Disk Drives Pull the carrier from the bay and set it on a static-free surface. Repeat the above steps for all hard disk drives in the system. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 49...

  • Page 56: Removing The Floppy Disk Drive And Cd-Rom Drive

    To remove the floppy drive and CD-ROM drive, perform the following steps: NOTE: To disconnect the floppy drive cable place your thumbnails under the lip on either side of the LIF (low insertion force) connector and pull up. DCSE: PowerEdge 1550 Self-Study Page 50 The top cover.

  • Page 57: Removing The Backplane

    Before removing the backplane you must remove the top cover. To remove the backplane, perform the following steps: If the floppy drive cable and the CD-ROM cable are still attached disconnect them. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 51...
  • Page 58 Removing the Backplane. DCSE: PowerEdge 1550 Self-Study Page 52 Loosen the two thumbscrews on the backplane. Slide the backplane towards the front of the system disengaging the backplane from the grounding clips. Tilt the back of the backplane up exposing the power connector.
  • Page 59 Removing the Backplane. Rotate the backplane further exposing the SCSI and high-density cable. Disconnect them. Complete rotation of the backplane and disconnect the control panel cable. Remove the backplane. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 53...

  • Page 60: Removing The Control Panel

    Follow this procedure to remove the control panel. Removing the Control Panel. Before removing the backplane you must remove the following: To remove the control panel, perform the following steps: DCSE: PowerEdge 1550 Self-Study Page 54 The top cover. The backplane.

  • Page 61: Removing The Power Supply

    Loosen the thumbscrew and slide the power supply towards the front of the unit and remove it from the system. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 55...

  • Page 62: Removing The Memory

    Removing the Memory Follow this procedure to remove the memory. Removing the Memory. DCSE: PowerEdge 1550 Self-Study Page 56 Before removing the memory you must remove the top cover The memory is incorporated using standard DIMM sockets. Rotate the side levers out disengaging the memory and then remove the memory.

  • Page 63: Removing A Processor Or A Terminator

    Lift the heat sink clip off the heat sink. Lift the heat sink off the processor package. Grasp the lever on the side of the processor socket and press outward to disengage it from the tab. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 57...
  • Page 64 Removing a Processor or a Terminator. DCSE: PowerEdge 1550 Self-Study Page 58 Rotate the lever up disengaging the processor. Lift the processor from its socket. Version 0.3, 4 December, 2000 Dell...

  • Page 65: Removing The System Board

    The top cover. The memory. The processor(s). To remove the system board, perform the following steps: Disconnect any wires that are connected to the system board. Loosen the thumbscrew. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 59...

  • Page 66: Removal Of A Cooling Fan

    Follow this procedure to remove a cooling fan. Removal of a Cooling Fan. To remove a cooling fan, perform the following steps: DCSE: PowerEdge 1550 Self-Study Page 60 Slide the system board towards the front of the system to disengage it from the grounding clips.

  • Page 67: Re-Assembly Of The Poweredge 1550

    Full Length PCI Card Guide The Dell PowerEdge 1550 can support one or two processors. In a dual processor configuration both PCI slots can use short PCI cards; this is the most common form factor for PCI cards. There are some PCI cards however which are full-length PCI cards, an example of one is the Dell Remote Assistant Card or DRAC.

  • Page 68: Installing The Full Length Pci Card Guide

    Follow this procedure to install the full length PCI card guide. Installing of the Full Length PCI Card Guide. Before removing a cooling fan you must extend the PowerEdge 1550 in the rack. To remove a cooling fan, perform the following steps: NOTE: An image showing the insertion of the full length PCI card guide has not been included because it would have been obscured.

  • Page 69: Removing The Full Length Pci Card Guide

    The image that follows shows the full length PCI card guide properly installed. Removing the Full Length PCI Card Guide To remove the full length PCI card guide follow the instructions for installing it in reverse order. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 63...

  • Page 70: Technical Appendix

    Technical Appendix Features BIOS The PowerEdge 1550 BIOS supports mainstream BIOS features. Some of these are described here. PnP 1.02a PnP is an acronym for Plug and Play. The PnP specification presents a mechanism to provide automatic configuration capability to Industry Standard Architecture (ISA) cards thus enabling full Plug and Play in the PC.

  • Page 71: Processor

    The AIC-7899 supports the Ultra160/m SCSI-3 specification providing for up to 160MB/s maximum theoretical throughput per channel. The system board will make use of both channels providing two (2) LVD (Low Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 65...

  • Page 72: Perc 3/Dcl

    There is a toolbar the top of every screen. The icons, from left to right, are: Icon DCSE: PowerEdge 1550 Self-Study Page 66 Function Go to Home Page; click this icon to return to the main screen.
  • Page 73 Click in the radio button next to the controller you wish to configure and click the Start button. If you wish to use the older text based interface then click the Control-M button. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 67...
  • Page 74 Logical Drives: Provides an interface to view information about and perform actions on a logical drive. Physical Drives: Provides an interface to view information about and perform actions on a physical drive. DCSE: PowerEdge 1550 Self-Study Page 68 Version 0.3, 4 December, 2000 Dell...
  • Page 75 Configuration Wizard: Provides a user-friendly interface for creation of a logical drive. Controller Selection: Lists the Dell RAID controllers in the system that are compatible with the WebBIOS and allows changing current focus from one controller to another. Physical View/Logical View: Allows toggling between viewing the hard disk drive resources on the controller through the logical device view or the physical device view.
  • Page 76 WebBIOS interface. If a physical drive has failed the words “Not Responding” displays to the right of the drive name under the Physical Drives heading. DCSE: PowerEdge 1550 Self-Study Page 70 Version 0.3, 4 December, 2000...
  • Page 77 Termination and SCSI Capabilities. The values for Termination are: Enabled (default) Disabled The values for SCSI Capabilities are: 160M (default) Ultra-II Wide Fast Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 71...
  • Page 78 Go button. The actions that can be performed are: Initialize: initialize the logical drive by writing zeros over it. Check Consistency: check the correctness of redundancy data. DCSE: PowerEdge 1550 Self-Study Page 72 Version 0.3, 4 December, 2000...
  • Page 79 There is also an option to abort the check for any or all logical drives. The above screen shows a consistency check in progress. Properties: change to the SCSI Channel Properties screen. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 73...
  • Page 80 The Physical Drives screen is divided into columns, one for each channel on the controller. The drives physically connected to each channel appears in the appropriate column. There are two radio buttons under the DCSE: PowerEdge 1550 Self-Study Page 74 Version 0.3, 4 December, 2000...
  • Page 81 Add Configuration: retain the old configuration and add new drives to it. No existing data is lost during this operation. To perform one of the operations, select the operation to be performed and then click the Next button. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 75...
  • Page 82 Auto Configuration With Redundancy (Recommended): automatically create a redundant array. Auto Configuration Without Redundancy: automatically create a non- redundant array. To continue, select the operation to perform and then click the Next button. DCSE: PowerEdge 1550 Self-Study Page 76 Version 0.3, 4 December, 2000 Dell...
  • Page 83 <CTRL> key and click on the drive(s). Click the Accept button to complete adding the drives. To undo the changes click he Reclaim button. After completing actions here click the Next button. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 77...
  • Page 84 Make the selection required for the array being defined then click Accept to accept the changes. Clicking Reset will undo the settings selected. Click Next to continue onto the next and final page to the wizard. DCSE: PowerEdge 1550 Self-Study Page 78 Version 0.3, 4 December, 2000...
  • Page 85 The fifth screen displays a preview of the array just configured. Click Accept to save the configuration. Click Back to make changes. Version 0.3, 4 December, 2000 Dell DCSE: PowerEdge 1550 Self-Study Page 79...
  • Page 86 Adapter BIOS Disabled. No Logical Drives Handled by BIOS Host Adapter at Baseport xxxx Not Responding No PERC 3/DC Adapter DCSE: PowerEdge 1550 Self-Study Page 80 Problem Suggested Solution The PERC 3/DC BIOS Enable the BIOS by pressing <Ctrl>+<H> is disabled.
  • Page 87 Reconnect, replace, or rebuild any drive that is not responding. Make sure PERC 3/DC cache memory has been properly installed. Make sure PERC 3/DC cache memory has been properly installed. DCSE: PowerEdge 1550 Self-Study Page 81...

  • Page 88: Onboard Network Interface

    System Chipset The north Bridge chip integrates the functions of the memory controller, AGP bus interface, the processor interface, and front side bus for the CIOB20 into a single chip. DCSE: PowerEdge 1550 Self-Study Page 82 Problem Suggested Solution The physical drives...

  • Page 89: Onboard Video

    The interface from the CNB20HE-Sl to the CIOB20 operates at 133 MHz. It also supports up to a 4X AGP bus. The ATI Rage XL is an AGP 2X device however. The PowerEdge 1550 does not have an AGP slot for an after market video card.

  • Page 90: Dell Open Manage Array Manager

    Dell Open Manage Array Manager Installation Overview Dell Open Manage Array manager is supported in Windows NT 4.0 (with Service Pack 5 or greater) and Windows 2000 (with Service Pack 1 or greater). The installation procedure for the two operating systems is...

  • Page 91: Installing Dell Open Manage Array Manager On Windows Nt 4.0

    Installing Dell Open Manage Array Manager on Windows NT 4.0 To install Dell Open Manage Array manager on Windows NT 4.0 perform the following steps: Installation of Dell Open Manage Array Manager on Windows NT 4.0 To install Dell Open Manage Array Manager, perform the following steps: If you insert the CD while the operating system is running and the CD-ROM drive has been configured for autorun then the autorun.inf file will be loaded and the setup program will...
  • Page 92 Installation of Dell Open Manage Array Manager on Windows NT 4.0 DCSE: PowerEdge 1550 Self-Study Page 86 Read the license agreement and then click the Yes button to continue installation. Click the radio button corresponding to the type of installation to perform and click Next.
  • Page 93 Installation of Dell Open Manage Array Manager on Windows NT 4.0 A System Requirements screen will appear checking the current configuration against the minimum required configuration. Everything should pass the check. Click the Next button to continue. At the Choose Destination Folder for Windows Files screen click the Next button to continue.
  • Page 94 Installation of Dell Open Manage Array Manager on Windows NT 4.0 DCSE: PowerEdge 1550 Self-Study Page 88 The window will change to show the progress of the file copy. This screen requires no user interaction unless you wish to cancel the installation.
  • Page 95 Installation of Dell Open Manage Array Manager on Windows NT 4.0 When prompted, verify that the Yes, I want to restart my computer now option button is selected and click the Finish button to restart the computer. Version 0.3, 4 December, 2000...

  • Page 96: Installing Dell Open Manage Array Manager On Windows 2000

    Installing Dell Open Manage Array Manager on Windows 2000 To install Dell Open Manage Array manager on Windows 2000 perform the following steps: Installation of Dell Open Manage Array Manager on Windows NT 2000 To install Dell Open Manage Array Manager, perform the following steps:...
  • Page 97 Installation of Dell Open Manage Array Manager on Windows NT 2000 Read the license agreement and then click the Yes button to continue installation. Click the radio button corresponding to the type of installation to perform and click Next. Version 0.3, 4 December, 2000...
  • Page 98 Installation of Dell Open Manage Array Manager on Windows NT 2000 DCSE: PowerEdge 1550 Self-Study Page 92 After choosing the type of installation to perform the installation wizard will recognize that the host operating system is Windows 2000 and will display the following alert. It advises that "Continuing will replace the native Windows 2000 Disk Management program with...
  • Page 99 Installation of Dell Open Manage Array Manager on Windows NT 2000 The window will change to show the progress of the file copy. This screen requires no user interaction unless you wish to cancel the installation. When prompted, verify that the Yes, I want to restart my computer now option button is Version 0.3, 4 December, 2000...
  • Page 100 After reading this, click the OK button. Verifying Functionality of Dell OpenManage Array Manager To run the Dell Open manage Array Manager click Start, then select Programs, Dell OpenManage Applications, Array Manager, Array Manage Console. This is shown in the figure below.
  • Page 101 When the Dell Open Manage Array Manager is run the application opens and the window shown below pops up over the application. Click on the View Configuration button and another window should pop- up. The View Hardware Configuration window should open. It should look similar to the image that follows.
  • Page 102 DCSE: PowerEdge 1550 Self-Study Version 0.3, 4 December, 2000 Page 96 Dell...

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