Dell PowerEdge T110 Hardware Owner's Manual

Dell PowerEdge T110 Hardware Owner's Manual

Dell server hardware owner's manual
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Dell™ PowerEdge™ T110
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Hardware Owner's
Manual

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Summary of Contents for Dell PowerEdge T110

  • Page 1 Dell™ PowerEdge™ T110 Systems Hardware Owner’s Manual...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3: Table Of Contents

    Contents About Your System Accessing System Features During Startup Front-Panel Features and Indicators Back-Panel Features and Indicators Guidelines for Connecting External Devices NIC Indicator Codes Power Selection Diagnostic Lights System Messages Warning Messages Diagnostics Messages Alert Messages Other Information You May Need .
  • Page 4 Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error Messages Using the System Setup Program Navigation Keys System Setup Options Main Screen Memory Settings Screen Processor Settings Screen SATA Settings Screen Boot Settings Screen Integrated Devices Screen...
  • Page 5 System and Setup Password Features Using the System Password Using the Setup Password Embedded System Management Baseboard Management Controller Configuration Entering the BMC Setup Module Installing System Components Recommended Tools Inside the System Opening and Closing the System Opening the System Closing the System Front Bezel .
  • Page 6 Optical and Tape Drives (Optional) Removing an Optical or Tape Drive Installing an Optical or Tape Drive Hard Drives Hard Drive Installation Guidelines Removing a Hard Drive Installing a Hard Drive Removing a Hard Drive from a Hard-Drive Bracket Expansion Card Stabilizer Removing the Expansion Card Stabilizer Installing the Expansion Card Stabilizer Cooling Shroud...
  • Page 7 Cooling Fan ......Removing the Cooling Fan Installing the Cooling Fan System Battery ..... . Replacing the System Battery Power Supply .
  • Page 8 Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supply Troubleshooting System Cooling Problems Troubleshooting Cooling Fan Troubleshooting System Memory Troubleshooting an Internal USB Key Troubleshooting an Optical Drive Troubleshooting a Tape Backup Unit Troubleshooting a Hard Drive Troubleshooting Expansion Cards...
  • Page 9 Getting Help ..... . Contacting Dell Glossary ......
  • Page 10 Contents...
  • Page 11: About Your System

    Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager" on page 35. <F10> Enters System Services, which opens the Unified Server Configurator (USC). The USC allows you to access utilities such as embedded system diagnostics. For more information, see the USC documentation.
  • Page 12: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front Panel Features and Indicators Item Indicator, Button, or Connector Power-on indicator, power button About Your System Icon Description The power-on indicator lights when the system power is on. The power button controls the DC power supply output to the system.
  • Page 13 Item Indicator, Button, or Connector System health indicator Hard drive activity indicator USB connectors (2) Diagnostic indicator lights (4) Tape drive (optional) Optical drive (optional) Icon Description The system health indicator blinks amber when a system fault is detected. The hard drive activity indicator lights up when the hard drive is in use.
  • Page 14: Back-Panel Features And Indicators

    Back-Panel Features and Indicators Figure 1-2. Back-Panel Features and Indicators Item Indicator, Button, or Connector Padlock ring Security cable slot Voltage selection switch About Your System Icon Description Locks the cover release latch Connects a cable lock to the system Sets the voltage for the power supply to the voltage that most closely matches the AC power available at your location...
  • Page 15: Guidelines For Connecting External Devices

    Item Indicator, Button, or Connector Power supply Cable clasp USB connectors (4) eSATA connector Serial connector Video connector Ethernet connector PCIe expansion card slots (4) Guidelines for Connecting External Devices • Turn off power to the system and external devices before attaching a new external device.
  • Page 16: Nic Indicator Codes

    NIC Indicator Codes Figure 1-3. NIC Indicator Codes link indicator Indicator Link and activity indicators are off Link indicator is green Link indicator is amber Activity indicator is green blinking About Your System activity indicator Indicator Code The NIC is not connected to the network. The NIC is connected to a valid network link at 1000 Mbps.
  • Page 17: Power Selection

    Power Selection The voltage selection switch on the back panel of the system allows you to select one of two primary voltage inputs. Figure 1-4. Power Selection Switch CAUTION: Be sure to set the voltage selection switch on the power supply for the voltage that most closely matches the AC power available at your location.
  • Page 18: Diagnostic Indicator Code

    Diagnostic Lights The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-2 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on; a non-highlighted circle indicates the light is off. Table 1-2.
  • Page 19 Code Causes Hard drive failure. Possible USB failure. No memory modules detected. System board failure. Memory configuration error. Possible system board resource and/or system board hardware failure. Possible system resource configuration error. Other failure. Corrective Action Ensure that the hard drives are properly connected.
  • Page 20: System Messages

    System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
  • Page 21 Message Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. Alert! System fatal error during previous boot. BIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot.
  • Page 22 Message Caution! NVRAM_CLR jumper is installed on system board.Please run SETUP. CPU set to minimum frequency. Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed.
  • Page 23 Message Error 8602 - Auxiliary Device Failure. Verify that mouse and keyboard are securely attached to correct connectors. Gate A20 failure. Faulty keyboard controller; General failure. The operating system is Invalid configuration information - please run SETUP program. Keyboard controller failure.
  • Page 24 Message Local keyboard may not work because all user accessible USB ports are disabled. If operating locally, power cycle the system and enter system setup program to change settings. Manufacturing mode detected. Maximum rank count exceeded. The following DIMM has been disabled: x Memory address line failure at...
  • Page 25 Message Memory odd/even logic failure at address, read value expecting value. Memory write/read failure at address , read value expecting value. Memory set to minimum frequency. Memory tests terminated by keystroke. MEMTEST lane failure detected on Causes Faulty or improperly installed memory modules.
  • Page 26 Message No boot device available. No boot sector on hard drive. No timer tick interrupt. PCI BIOS failed to install. PCIe Training Error: Expected Link Width is x , Actual Link Width is y . About Your System Causes Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key...
  • Page 27 Message Plug & Play Configuration Error. Quad rank DIMM detected after single rank or dual rank DIMM in socket. Read fault. Requested sector not found. SATA Port x device not found. SATA port x device auto- sensing error. SATA port x device configuration error.
  • Page 28 Message Sector not found. Seek error. Seek operation failed. Shutdown failure. The amount of system memory has changed. About Your System Causes Faulty hard drive, USB device or medium. General system error. Memory has been added or removed or a memory module may be faulty.
  • Page 29 Message The following DIMMs should match geometry: x , x , ... The following DIMMs should in rank match count: x , x , ... The following DIMMs should match in size: x , x , ... The following DIMMs should in size match and geometry:...
  • Page 30 Message Timer chip counter 2 failed. configuration operation honored. System will now reset. configuration operation is pending. Press (I) to Ignore OR (M) to Modify to allow this change and reset the system. WARNING: Modifying could prevent security. TPM failure. Unable to launch System Services image.
  • Page 31 Message Unsupported DIMM detected. The following DIMM has been disabled: x Unsupported memory configuration. DIMM mismatch across slots detected: x , x , ... Warning: A fatal error has caused system reset! Please check the system event log! Warning: Control Panel is not installed.
  • Page 32 Message Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot. Warning! Unsupported memory configuration detected. The memory configuration is not optimal. The recommended memory configuration...
  • Page 33: Warning Messages

    NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System...
  • Page 34 About Your System...
  • Page 35: Using The System Setup Program And Uefi Boot Manager

    NOTE: Operating systems must be UEFI-compatible (for example, Microsoft ® Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.
  • Page 36: Entering The System Setup Program

    Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> immediately after you see the following message: <F2> = System Setup If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again. Responding to Error Messages If an error message appears while the system is booting, make a note of the message.
  • Page 37: System Setup Options

    System Setup Options Main Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option System Time System Date Using the System Setup Program and UEFI Boot Manager Description...
  • Page 38 Option Memory Settings Processor Settings SATA Settings Boot Settings Integrated Devices PCI IRQ Assignment Serial Communication Power Management System Security Keyboard NumLock (On default) Using the System Setup Program and UEFI Boot Manager Description Displays information related to installed memory. See "Memory Settings Screen"...
  • Page 39: Memory Settings Screen

    Option Report Keyboard Errors (Report default) F1/F2 Prompt on Error (Enabled default) Memory Settings Screen Option System Memory Size System Memory Type System Memory Speed Video Memory System Memory Testing (Enabled default) Processor Settings Screen Option 64-bit Core Speed Bus Speed Using the System Setup Program and UEFI Boot Manager Description Enables or disables reporting of keyboard errors during...
  • Page 40: Sata Settings Screen

    Option Logical Processor (Enabled default) Virtualization Technology (Disabled default) Execute Disable (Enabled default) Number of Cores per Processor (All default) C States (Enabled default) Turbo Mode (Enabled default) Processor 1 Family - Model-Stepping Level 2 Cache Number of Cores SATA Settings Screen Option SATA Controller (AHCI default)
  • Page 41: Boot Settings Screen

    Option Port A (Off default) Port B (Off default) Port C (Off default) Port D (Off default) Port E (Off default) eSATA Port (Off default) Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence Using the System Setup Program and UEFI Boot Manager Description Auto enables BIOS support for the device attached to SATA port A.
  • Page 42: Integrated Devices Screen

    Option USB Flash Drive Emulation Type (Auto default) Boot Sequence Retry (Disabled default) Integrated Devices Screen Option User Accessible USB Ports (All Ports On default) Internal USB Port (On default) Embedded Gb NIC1 (NIC1 default: Enabled with PXE; Other NICs: Enabled) MAC Address OS Watchdog Timer (Disabled default)
  • Page 43: Pci Irq Assignments Screen

    Option Embedded Video Controller (Enabled default) PCI IRQ Assignments Screen Option <PCIe device> Serial Communication Screen Option Serial Communication (On without Console Redirection default) Serial Port Address (Serial Device 1=COM1, Serial Device2=COM2 default) External Serial Connector (Serial Device1 default) Using the System Setup Program and UEFI Boot Manager Description Enables or disables BIOS support for the integrated video controller.
  • Page 44: Power Management Screen

    Option Failsafe Baud Rate (115200 default) Remote Terminal Type (VT 100/VT220 default) Redirection After Boot (Enabled default) Power Management Screen Option Power Management (Active Power Controller default) CPU Power and Performance Management Using the System Setup Program and UEFI Boot Manager Description Displays the failsafe baud rate used for console redirection.
  • Page 45: System Security Screen

    Option Fan Power and Performance Management Memory Power and Performance Management System Security Screen Option System Password Setup Password Password Status (Unlocked default) TPM Security (Off default) Using the System Setup Program and UEFI Boot Manager Description Options are Maximum Performance or Minimum Power. Options are Maximum Performance, a specified frequency, or Minimum Power.
  • Page 46 Option TPM Activation (No Change default) TPM Clear (No default) Power Button (Enabled default) AC Power Recovery (Last default) AC Power Recovery Delay (Immediate default) User Defined Delay Using the System Setup Program and UEFI Boot Manager Description When set to Activate, the TPM is enabled to default settings.
  • Page 47: Exit Screen

    Entering the UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft ® Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the System Setup program to access the UEFI Boot Manager.
  • Page 48: Uefi Boot Manager Screen

    Enables you to add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. Enables you to access the System Setup program, System Services (Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options. Description Adds a new boot option.
  • Page 49: System Utilities Screen

    Option One-Time Boot From File System Utilities Screen Option System Setup System Services (USC) BIOS Boot Manager Reboot System System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgotten Password" on page 128. Your system is shipped without the system password feature enabled. Operate the system only with system password protection.
  • Page 50 Assigning a System Password Before assigning a system password, enter the System Setup program and check the System Password option. When a system password is assigned, System Password is Enabled. If Password Status is Unlocked, you can change the system password. If Locked, you cannot change the system password.
  • Page 51 Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 52), the system accepts your setup password as an alternate system password. When Password Status is Unlocked, you have the option to leave the password security enabled or to disable password security.
  • Page 52: Using The Setup Password

    Using the Setup Password Assigning a Setup Password You can assign a setup password only when the Setup Password is Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to enter and verify the password.
  • Page 53: Embedded System Management

    For more information about setting up USC, configuring hardware and firmware, and deploying the operating system, see the Unified Server Configurator documentation on the Dell Support website at support.dell.com/manuals. Using the System Setup Program and UEFI Boot Manager...
  • Page 54: Baseboard Management Controller Configuration

    Baseboard Management Controller Configuration The BMC enables configuring, monitoring, and recovery of systems remotely. BMC provides the following features: • Enables fault logging and SNMP alerting • Provides access to system event log and sensor status • Allows control of system functions including power on and off •...
  • Page 55: Installing System Components

    Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • Wrist grounding strap Installing System Components...
  • Page 56: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 57: Opening And Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 58: Closing The System

    Figure 3-2. Opening and Closing the System release tab Closing the System 1 Align the cover with the slots on the bottom of the chassis. See Figure 3-2. 2 Press down on the cover until the cover release tab snaps into place. 3 Place the system upright on a flat, stable surface.
  • Page 59: Front Bezel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 60: Installing The Front Bezel

    Figure 3-3. Removing and Installing the Front Bezel drive release latch Installing the Front Bezel 1 Align the tabs on the front bezel with the slots on the chassis. See Figure 3-3. 2 Snap the bezel into place. Removing Front Bezel Insert NOTE: Before installing a drive in one or more of the front drive bays, remove the corresponding insert(s) on the front bezel.
  • Page 61: Installing Front Bezel Insert

    Figure 3-4. Removing and Installing the Front Bezel Insert front bezel Installing Front Bezel Insert 1 To replace the insert on the front bezel, from the back of the bezel, fit the tabs on the end of the insert into the notches on the bezel. 2 Snap the other end of the insert into place.
  • Page 62: Installing An Emi Filler Panel

    3 Remove the front bezel. See "Removing the Front Bezel" on page 59. 4 Slide the drive release latch in the direction of the arrow to release the shoulder screw. See Figure 3-5. 5 Pull the tab to remove the EMI filler panel. Figure 3-5.
  • Page 63: Optical And Tape Drives (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 64 Figure 3-6. Removing and Installing a Tape Drive (SCSI Connection) power cable drive release latch tape drive Installing System Components data cable drive bay screw slots tape drive shoulder screws (3)
  • Page 65 Figure 3-7. Removing and Installing an Optical Drive (SATA Connection) power/data cable drive bay screw slots optical drive shoulder screws (3) 7 If you are installing another drive in the bay, see "Installing an Optical or Tape Drive" on page 66. 8 If the drive is being permanently removed, install an insert on the front bezel.
  • Page 66: Installing An Optical Or Tape Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 67 Figure 3-8. Installing Drive Shoulder Screws shoulder screws (3)* *Screws are supplied along with the drives ordered from Dell. 9 Gently slide the drive into the bay until it clicks into place. 10 Attach the SCSI power cable (tape drive) or SATA power cable (optical drive) to the drive.
  • Page 68: Hard Drives

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 69 Figure 3-9. Removing or Installing a Hard Drive hard drive tabs (2) NOTE: If you are not replacing the hard drive, remove the drive from the drive bracket (see Figure 3-11) and insert the empty bracket back into the drive bay. 5 Detach the hard-drive bracket from the hard drive by pushing out at the edges of the bracket and removing the hard drive.
  • Page 70: Installing A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 71: Removing A Hard Drive From A Hard-Drive Bracket

    Figure 3-10. Attaching a SAS Hard Drive to a SAS Controller Expansion Card SAS hard drive data cable to SAS controller card 7 Replace the system cover. See "Closing the System" on page 58. 8 Place the system upright on a flat, stable surface. 9 Reattach any peripherals and connect the system to an electrical outlet.
  • Page 72: Expansion Card Stabilizer

    Figure 3-11. Removing or Installing a Hard Drive From a Hard Drive Bracket hard drive blue tabs (2) Expansion Card Stabilizer Removing the Expansion Card Stabilizer 1 Turn off the system and attached peripherals. Disconnect the system from the electrical outlet and peripherals. 2 Open the system.
  • Page 73: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 74: Installing The Cooling Shroud

    Figure 3-12. Removing and Installing the Cooling Shroud cooling shroud release tab Installing the Cooling Shroud 1 Align the holes on the cooling shroud with the alignment guides on the system fan. 2 Hold the touch points on the cooling shroud and carefully lower the cooling shroud into the system.
  • Page 75: Expansion Cards

    Expansion Cards Expansion Card Installation Guidelines Your system supports up to four PCIe Generation 2 cards. To identify the expansion slots, see Figure 6-1. Observe the following notes and guidelines regarding the expansion-card slots: • The expansion-card slots are not hot-swappable. •...
  • Page 76: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 77 4 Disconnect all cables from the card. 5 Open the expansion-card latch. See Figure 3-13. 6 Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector. 7 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.
  • Page 78: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 79: Sas Controller Expansion Card

    3 Open the system. See "Opening the System" on page 57. 4 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer" on page 72. 5 Open the expansion-card latch and remove the filler bracket. See Figure 3-13. NOTE: Keep this bracket in case you need to remove the expansion card.
  • Page 80: System Memory

    System Memory Your system supports DDR3 ECC unbuffered memory modules (UDIMMs). The DIMMs can be 1066 or 1333-MHz. Single and dual-rank DIMMs can be 1066 or 1333-MHz. The system contains four memory sockets, each two-socket set is organized into two channels. The first socket of each channel is marked with white release levers.
  • Page 81 Table 3-2. Sample UDIMM Memory Configurations Memory Module Size 1-GB 2-GB 4-GB Memory Sockets Installing System Components Single Processor Physical Available Memory (GB) Memory (GB)
  • Page 82: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 83: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 84 3 Remove the expansion card stabilizer. See "Removing the Expansion Card Stabilizer" on page 72. 4 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 73. 5 Locate the memory module sockets. See Figure 6-1. 6 Remove the memory-module blanks from the sockets in which you plan to install memory modules.
  • Page 85: Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 86 CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 6 Using a #2 Phillips screwdriver, loosen one of the heat-sink retention screws. See Figure 3-15. 7 Wait 30 seconds for the heat sink to loosen from the processor.
  • Page 87 10 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position by pushing down and pulling out from under the tab. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-16. 11 Use the tab on the processor shield to rotate shield upward and out of the way.
  • Page 88: Installing A Processor

    CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor. Bending the pins can permanently damage the system board. 12 Carefully, lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.
  • Page 89: Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90: Installing The Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 92 Figure 3-18. Replacing the System Battery positive side of battery connector negative side of battery connector 5 To install the new system battery, hold the battery with the "+" facing up, and aligned to the metal tab on the socket. Press the battery straight down into the socket until it snaps into place.
  • Page 93: Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 94: Installing The Power Supply

    Figure 3-19. Removing the Power Supply power supply cable clip Installing the Power Supply 1 Attach the cable clip to the new power supply. 2 Align the power supply mounting holes with the mounting holes on the back panel. 3 Slide the power supply toward the back panel until it snaps into place over the power-supply release tab.
  • Page 95: Internal Usb Memory Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96: Chassis Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 97: Installing The Chassis Intrusion Switch

    5 Remove the switch and its attached cable from the system. Figure 3-21. Removing and Installing the Chassis Intrusion Switch chassis intrusion switch INTRUSION connector Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See Figure 3-21.
  • Page 98: Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 99 Figure 3-22. Removing the Link Bracket Lock link bracket lock 6 Remove the mounting screw holding the control panel assembly to the front chassis. See Figure 3-23. 7 Lift the control panel assembly out of the system. 8 Disconnect the control panel cable from the control panel assembly: CAUTION: Do not pull on the cable to unseat the connector.
  • Page 100: Installing The Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 101: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 102: Installing The System Board

    CAUTION: The processor and heat sink can become extremely hot. Allow sufficient time for the processor and heat sink to cool before handling. 9 Remove the processor heat sink. See "Removing the Processor" on page 85. 10 Using a #2 Phillips screwdriver, remove the ten screws securing the system board to the chassis and then slide the system board toward the front end of the chassis.
  • Page 103 3 Holding the system board by its edges, lower the system board into the chassis. CAUTION: Do not lift the system board by grasping a memory module, processor, or other components. 4 Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat.
  • Page 104 Installing System Components...
  • Page 105: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 106: Troubleshooting The Video Subsystem

    Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 Run the appropriate online diagnostic test. See "Using Online Diagnostics" on page 121. If the tests run successfully, the problem is not related to video hardware.
  • Page 107: Troubleshooting A Serial I/O Device

    10 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" on page 129. Troubleshooting a Serial I/O Device 1 Turn off the system and any peripheral devices connected to the serial port.
  • Page 108: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 109: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 110: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 111: Troubleshooting Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 112: Troubleshooting Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 113: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 115: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 116: Troubleshooting A Tape Backup Unit

    Troubleshooting a Tape Backup Unit 1 Try using a different tape cartridge. 2 Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3 Reinstall the tape-backup software as instructed in the tape-backup software documentation.
  • Page 117: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 118: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 119: Troubleshooting The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 120 Troubleshooting Your System...
  • Page 121: Running The System Diagnostics

    ® ® Microsoft Windows support.dell.com and on the CDs that came with your system. For information about using diagnostics, see the Dell Online Diagnostics User's Guide. Embedded System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices.
  • Page 122: When To Use The Embedded System Diagnostics

    Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Unified Server Configurator (USC) screen. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.
  • Page 123: Using The Custom Test Options

    Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested.
  • Page 124: Viewing Information And Results

    Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results: • Results — Displays the test that ran and the result. • Errors — Displays any errors that occurred during the test. •...
  • Page 125: Jumpers And Connectors

    Jumpers and Connectors System Board Jumper For information on resetting the password jumper to disable a password, see "Disabling a Forgotten Password" on page 128. Table 6-1. System Board Jumper Settings Jumper Setting PWRD_EN (default) The password feature is enabled NVRAM_CLR (default) The configuration settings are retained at system Description...
  • Page 126: System Board Connectors

    System Board Connectors Figure 6-1. System Board Jumpers and Connectors Table 6-2. System Board Jumpers and Connectors Item Connector SATA_F eSATA Jumpers and Connectors Description USB connectors (4) eSATA connector serial connector video connector...
  • Page 127 Table 6-2. System Board Jumpers and Connectors Item Connector SLOT1 PCIE_G2_X8 SLOT2 PCIE_G2_X8 SLOT3 PCIE_G2_X4 BATTERY SLOT4 PCIE_G2_X1 HD_ACT_CARD INT_USB1 and INT_USB2 POWER12V DIMM_B1 DIMM_B2 DIMM_A1 DIMM_A2 CTRL_PNL SATA_B SATA_A SATA_C SATA_D PWR_CONN INTRUSION SATA_E ODD Description NIC connector System fan connector PCIe x8 half length PCIe x8 full length PCIe x4 half length...
  • Page 128: Disabling A Forgotten Password

    Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program and UEFI Boot Manager" on page 35. The password jumper enables these password features or disables them and clears any password(s) currently in use.
  • Page 129: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 130 Getting Help...
  • Page 131: Glossary

    Glossary A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature — The temperature of the area or room where the system is located.
  • Page 132 ECC — Error checking and correction. EMI — Electromagnetic interference. ERA — Embedded remote access. ERA allows you to perform remote, or "out-of- band," server management on your network server using a remote access controller. ESD — Electrostatic discharge. ESM — Embedded server management.
  • Page 133 storage devices. flash memory — A type of electronic chip that can be programmed and reprogrammed using a software utility. FSB — Front-side bus. The FSB is the data path and physical interface between the processor and the main memory (RAM). FTP —...
  • Page 134 K — Kilo-; 1000. Kb — Kilobit(s); 1024 bits. KB — Kilobyte(s); 1024 bytes. Kbps — Kilobit(s) per second. KBps — Kilobyte(s) per second. kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KVM — Keyboard/video/mouse. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used.
  • Page 135 memory address — A specific location, usually expressed as a hexadecimal number, in the system’s RAM. memory module — A small circuit board containing DRAM chips that connects to the system board. memory — An area in your system that stores basic system data. A system can contain several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs).
  • Page 136 ROMB — RAID on motherboard. SAN — Storage Area Network. A network architecture that enables remote network- attached storage devices to appear to a server to be locally attached. SAS — Serial-attached SCSI. SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices.
  • Page 137 — A legacy I/O port with a 9-pin connector that transfers data one bit at a time and is most often used to connect a modem to the system. service tag — A bar code label on the system used to identify it when you call Dell for technical support.
  • Page 138 U-DIMM — An unregistered (unbuffered) DDR3 memory module. uplink port — A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. UPS — Uninterruptible power supply. A battery-powered unit that automatically supplies power to your system in the event of an electrical failure.
  • Page 139: Index

    63 chassis intrusion switch installing, 97 removing, 96 replacing, 97 closing the system, 58 connectors USB, 12, 14 video, 12, 14 contacting Dell, 129 cooling fan installing, 90 removing, 89 replacing, 90 troubleshooting, 112 damaged systems troubleshooting, 109 Dell...
  • Page 140 error messages, 36 expansion cards, 75 installing, 78 removing, 76 replacing, 78 troubleshooting, 118 front bezel insert, 60 removing, 59 replacing, 60 front panel features, 12 front-panel features, 12 guidelines connecting external devices, 15 memory installation, 80 hard drive installing, 70 removing, 68 troubleshooting, 117 Index...
  • Page 141 memory branches, 80 channels, 80 troubleshooting, 113 memory key connector (USB), 95 memory modules (DIMMs) configuring, 80 installing, 83 removing, 82 messages error messages, 36 system, 20 warning, 33 indicators, 16 NICs troubleshooting, 107 opening the system, 57 options system setup, 37 password disabling, 128 setup, 52...
  • Page 142 SAS hard drive. See hard drive. SATA hard drive. See hard drive. securing your system, 45, 51 setup password, 52 startup accessing system features, 11 support contacting Dell, 129 system closing, 58 opening, 57 system board installing, 102 removing, 101...
  • Page 143 cooling fan, 112 damaged system, 109 expansion cards, 118 external connections, 105 hard drive, 117 internal USB key, 114 keyboard, 106 memory, 113 NIC, 107 power supplies, 111 processor, 119 system cooling, 111 system startup failure, 105 video, 106 wet system, 108 UEFI Boot Manager entering, 47 main screen, 48...
  • Page 144 Index...

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