HP 195294-001 - ProLiant - ML370R Setup And Installation Manual

Hp proliant ml370 generation 3 setup and installation guide
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HP ProLiant ML370
Generation 3 Server
Setup and Installation Guide
March 2003 (Second Edition)
Part Number 281992-002

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Summary of Contents for HP 195294-001 - ProLiant - ML370R

  • Page 1 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide March 2003 (Second Edition) Part Number 281992-002...
  • Page 2 © 2002, 2003 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents About This Guide Audience Assumptions......................xv Important Safety Information ....................xv Symbols on Equipment .....................xv Rack Stability ......................... xvii Symbols in Text......................xvii Getting Help ........................xviii Technical Support ....................xviii HP Website ......................xviii Authorized Reseller ....................xviii Reader’s Comments ......................xix Chapter 1 Server Features Overview .........................
  • Page 4 Contents Hot-Plug Fans......................1-10 Hot-Plug Power Supply...................1-11 Warranties........................1-11 Three-Year, On-Site, Limited Global Warranty............1-11 Pre-Failure Warranty....................1-12 Server Configuration and Management .................1-12 Integrated Features ....................1-12 Software Tools and Utilities..................1-13 Security Features......................1-15 Diagnostic Tools ......................1-16 Chapter 2 Planning the Server Installation Optional Installation Service....................2-1 Rack Planning Resources....................2-2 Optimum Environment ....................2-3 Space and Airflow Requirements................2-4...
  • Page 5 Contents Installing Hardware Options..................3-22 Processors and PPMs ....................3-22 Memory........................3-32 Hot-Plug SCSI Hard Drives..................3-38 Removable Media Devices ..................3-42 Optional Internal Two-Bay Hot-Plug SCSI Drive Cage......... 3-57 Redundant Hot-Plug Fans ..................3-60 Redundant Hot-Plug Power Supply ................ 3-67 Expansion Boards ....................
  • Page 6 Contents Connecting the Power Cord and Peripheral Devices ............5-3 Power Cord Guidelines .....................5-3 Powering Up the Server ....................5-4 Installing an Operating System..................5-5 Registering the Server......................5-7 Routine Maintenance .......................5-8 Maintenance and Service Procedures................5-8 Chapter 6 Server Cabling Internal Cabling Configurations ..................6-1 Internal Drives and Storage Devices .................6-1 Cabling a Smart Array or Other RAID Controller ............6-6 Optional Internal Two-Bay Hot-Plug SCSI Drive Cage ...........6-8...
  • Page 7 Contents ROM Legacy USB Support................... 7-12 SmartStart CD ....................... 7-13 SmartStart Diskette Builder................... 7-14 SmartStart Scripting Toolkit..................7-15 Insight Manager 7......................7-15 Diagnostics Utility......................7-16 Automatic Server Recovery-2 ..................7-17 Integrated Management Log..................7-17 Viewing the Log ..................... 7-18 Multi-Initiator Configuration Utility ................7-19 Auto-Configuration Process ..................
  • Page 8 Contents Mouse Compliance Statement ..................A-9 Appendix B Electrostatic Discharge Preventing Electrostatic Discharge ................. B-1 Grounding Methods ......................B-2 Appendix C Server Error Messages Appendix D Troubleshooting When the Server Does Not Start..................D-2 Diagnostic Steps ......................D-5 Problems After Initial Boot................... D-13 ROMPaq Disaster Recovery ..................
  • Page 9 Contents Appendix F Server Specifications Server Specifications ....................... F-1 Minimum Hardware Configuration................. F-3 Supported Operating Systems ..................F-3 Drivers ..........................F-4 Appendix G System Battery System Board Battery Replacement ................G-1 Index List of Figures Tower server model ....................1-3 Rack server model.....................
  • Page 10 Contents 3-20 Lifting the processor retaining bracket lever............3-25 3-21 Lifting the processor retaining bracket and releasing the processor locking lever..3-26 3-22 Aligning the processor assembly for installation ............3-27 3-23 Installing the processor assembly and securing the processor locking lever...3-28 3-24 Lowering the processor retaining bracket ...............3-29 3-25 Securing the processor retaining bracket lever............3-30...
  • Page 11 Contents 3-59 Installing a hot-plug power supply ................. 3-69 3-60 Using a management clip to secure the power cord..........3-70 3-61 PCI-X expansion slots (tower server) ..............3-71 3-62 Removing an expansion slot cover ................. 3-74 3-63 Releasing the PCI-X guide clip................3-75 3-64 Installing an expansion board .................
  • Page 12 Contents External VHDCI SCSI connector on the rear panel ..........6-11 6-10 Cabling an external storage device through the external SCSI connector (tower server)........................6-13 6-11 Rear panel USB connectors..................6-14 6-12 Server installed in a rack with properly routed cabling...........6-16 Auto-configuration screen..................7-20 Diagnostic steps......................
  • Page 13 Contents Front Panel LED Activity During the Power-Up Sequence ........5-5 POST Error Messages....................C-1 Diagnostic Steps ...................... D-5 Is the Power On/Standby LED Amber?..............D-7 Is the Power On/Standby LED Green? ..............D-8 Is the External Health LED Green? ................. D-9 Is the Internal Health LED Green? ................
  • Page 14: About This Guide

    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades for the HP ProLiant ML370 Generation 3 server. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 15 About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
  • Page 16: Rack Stability

    About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. •...
  • Page 17: Getting Help

    About This Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week.
  • Page 18: Reader's Comments

    About This Guide • In Canada, call 1-800-263-5868. • Elsewhere, see the HP website for locations and telephone numbers. Reader’s Comments HP welcomes your comments on this guide. Please send your comments and suggestions by e-mail to ServerDocumentation@hp.com. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 19: Server Features

    Server Features This guide provides information on HP ProLiant ML370 Generation 3 tower and rack servers. Once again, HP pushes the engineering envelope by offering customers an unprecedented combination of performance and Integrated Lights-Out (iLO) server management. The ProLiant ML370 G3 server comes standard with the latest Intel Xeon processor with Hyper-Threading technology (dual-processor capability), a five-peer PCI-X bus architecture, and DDR ECC interleaved memory for maximum data throughput.
  • Page 20 1+1 redundant hot-plug power supplies (optional) • Support for Remote Insight Lights-Out Edition II (RILOE II) option • Support for Compaq branded, HP, Telco, and third-party racks • Comprehensive and flexible customer support programs through HP customer service at www.hp.com/support...
  • Page 21: Tower Server Model

    Server Features Figure 1-1: Tower server model Figure 1-2: Rack server model HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 22: Standard Features

    Server Features Standard Features The features described in this section are standard on the server, unless otherwise specified. Processor The server supports the following advanced processor features: • Integrated 512-K Level 2 cache • Hyper-Threading technology • Processor configurations and models for one or two Intel Xeon processors •...
  • Page 23: Expansion Slots

    Server Features Expansion Slots The server provides support for installing or connecting peripheral components through six PCI-X expansion slots. The expansion slots on the system board are configured as follows: • Six 64-bit/100-MHz, full-length PCI-X slots • Peak transfer rates of 800 MB per second •...
  • Page 24: Network Interface Controller

    Server Features Network Interface Controller The NIC provided with the server is an embedded NC7781 Fast Ethernet NIC with the following features: • 10/100/1000-Mbps data transfer rate integrated • Auto-sensing LAN capable at either 10, 100, or 1000 Mbps • Full-duplex Ethernet for two-way transmission •...
  • Page 25: Standard Interfaces

    Server Features Hard Drives The standard configuration for the hot-plug hard drive cage includes: • Support for up to six 1-inch, hot-plug Wide Ultra2 or Ultra3 SCSI drives • Support for combined tape and hard drive configurations with the Integrated Dual Channel Ultra3 SCSI controller •...
  • Page 26: Video

    Server Features • Internal — IDE connector for CD-ROM drive — Processor sockets and Processor Power Module (PPM) slots for dual Intel Xeon processors — DIMM slots — Remote management connectors for RILOE II — Diskette drive connector — Integrated connector for a hot-plug hard drive cage —...
  • Page 27: Rom

    Server Features ROM features include: • Redundant ROM support • Integrated RBSU support • Upgradeable firmware and diagnostics • ROMPaq utility used to upgrade the system ROM • Hardware boot block protection • Online ROM flash support • Legacy support for USB devices including keyboard and mouse For more information on ROM features, refer to Chapter 7, “Server Configuration and Utilities.”...
  • Page 28: System Health Monitoring

    Server Features System Health Monitoring In the server, system health is monitored by internal and external system health LEDs controlled with hardware and software. Features include: • Unit Identification (UID) LEDs and switches • Internal component health LEDs — Processor —...
  • Page 29: Hot-Plug Power Supply

    Server Features Hot-Plug Power Supply The server includes one 500-W hot-plug power supply with: • 1+1 redundancy when a second 500-W hot-plug power supply is installed • Auto-sensing input voltage range from 90 VAC to 264 VAC Warranties The server is backed by the following standard warranties: •...
  • Page 30: Pre-Failure Warranty

    Server Features Pre-Failure Warranty The server includes a Pre-Failure Warranty for processors, hard drives, and memory purchased from HP through authorized resellers. Under the terms of this warranty, supported components are eligible for replacement before they actually fail, provided that you use Insight Manager 7 and that the system determines that the supported components have degraded below predetermined reliability thresholds within the product warranty period.
  • Page 31: Software Tools And Utilities

    Server Features • Online ROM Flash Utility Smart Components for the Online ROM Flash Utility enables Microsoft Windows NT 4.0 and Windows 2000 and Linux operating system administrators to efficiently upgrade and manage system and array controller ROMs. • ROM legacy USB support For servers configured with an operating system that provides USB support, the ROM supports USB devices, including keyboard and mouse.
  • Page 32 Multi-Initiator Configuration Utility The Multi-Initiator Configuration Utility enables administrators to configure the Integrated Dual Channel Ultra3 SCSI controller for support of HP and Compaq branded storage and clustering options. For more information about these tools and utilities, refer to the following sources: •...
  • Page 33: Security Features

    Server Features Security Features Security provisions for the server include both hardware and software features: • Hardware (tower server only) — Front bezel and access panel key lock — Power supply lock slots Figure 1-3: Power supply locks • Software —...
  • Page 34: Diagnostic Tools

    Server Features — Serial interface control — Parallel interface control — NVRAM write protect Software security features are configured through RBSU. For additional information about these security features, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD. Diagnostic Tools Software and firmware diagnostic tools available for the server include: •...
  • Page 35: Planning The Server Installation

    Installation with start-up and migration services for Novell NetWare operating system • Installation and start-up services for Insight Manager 7 For detailed descriptions of these CarePaq services, refer to www.compaq.com/services/carepaq HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 36: Rack Planning Resources

    Rack Planning Resources The following resource information is available for rack designs and products. The rack resource kit ships with all Compaq branded racks. A summary of the content of each resource follows: • Rack Builder Pro Configuration Tool This information enables you to simulate potential rack configurations based on your input.
  • Page 37: Optimum Environment

    The resource information on this CD enables you to view, search, and print documentation for Compaq branded racks and rack options. It also helps you set up and optimize a new rack in a manner that best fits the environment.
  • Page 38: Space And Airflow Requirements

    Rack Server To allow for servicing and adequate airflow, observe the following spatial requirements when deciding where to install a Compaq branded, Telco, or third-party rack: • Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.
  • Page 39: Power Requirements

    Planning the Server Installation The 9000 Series racks provide server cooling from flow-through perforations ensuring 64 percent open area for ventilation. For guidelines on meeting airflow requirements for 7000 Series and third-party racks, refer to the documentation provided with the rack. CAUTION: When using a 7000 Series rack, you must install the high airflow rack door insert [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to provide proper front-to-back airflow and cooling to prevent damage to the equipment.
  • Page 40: Electrical Grounding Requirements

    Planning the Server Installation Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment).
  • Page 41: Temperature Requirements

    Planning the Server Installation Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a power distribution unit (PDU) that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
  • Page 42 Planning the Server Installation WARNING: To reduce the risk of personal injury or equipment damage, at least two people are needed to safely unload a rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), is over 2.1 m (7 feet) tall, and may become unstable when being moved on its casters.
  • Page 43: Rack Server Shipping Contents

    Planning the Server Installation WARNING: Pressing the server Power On/Standby button to power down the server removes power from most areas of the server. This process may take 30 seconds. Portions of the power supply and some internal circuitry remain active until the AC power cord is disconnected.
  • Page 44: Rack Kit Contents

    Planning the Server Installation The contents of the rack server box provided with the server includes the following: • Server • Power cord • Hardware documentation, reference information, and software products • Rack-mounting hardware NOTE: A Torx T-15 tool is provided with the server and is located on the rear panel. Figure 2-1 and Table 2-1 identify all the components and assembly hardware in the rack kit.
  • Page 45: Tower Server Shipping Contents

    Planning the Server Installation Table 2-1: Rack Kit Contents Item Description Spring-load rack rails Cable management arm Server rails Screw retaining plate Cage nuts (shipped with rack) Rack template In addition to these supplied items, you may need the following: •...
  • Page 46: Installing Hardware Options

    Installing Hardware Options This chapter provides information and procedures for installing hardware options in a ProLiant ML370 Generation 3 server. For more information, refer to the installation documentation that ships with each option kit. To streamline the installation process if you are installing more than one option, read the installation instructions for all of the hardware options and identify similar steps before installing each component.
  • Page 47: Tower And Rack Server Components

    Installing Hardware Options Tower and Rack Server Components The primary differences between the tower and rack servers are the chassis orientations and front bezel configurations. Figure 3-1 and Table 3-1 identify chassis components. Refer to “Preparing the Server,” in this chapter, for instructions on opening the access panel, the media door on the rack server, or the front bezel on the tower server to access server components.
  • Page 48: Front Panel Components

    Installing Hardware Options Front Panel Components Figures 3-2 and 3-3 and Tables 3-2 and 3-3 identify front panel components of tower and rack servers. Tower Server Figure 3-2: Front panel components of the tower server Table 3-2: Front Panel Components of the Tower Server Item Component Item...
  • Page 49: Front Panel Components Of The Rack Server

    Installing Hardware Options Rack Server Figure 3-3: Front panel components of the rack server Table 3-3: Front Panel Components of the Rack Server Item Description Item Description UID switch and LED Power On/Standby button/LED assembly Internal system health LED Diskette drive * (behind the media door) External system health Removable media bays...
  • Page 50: Rear Panel Components

    Installing Hardware Options Rear Panel Components Figures 3-4 and 3-5 and Tables 3-4 and 3-5 identify rear panel components of tower and rack servers. Tower Server Figure 3-4: Rear panel components of the tower server Table 3-4: Rear Panel Components of the Tower Server Item Description Item...
  • Page 51: Rear Panel Components Of The Rack Server

    Installing Hardware Options Rack Server Figure 3-5: Rear panel components of the rack server Table 3-5: Rear Panel Components of the Rack Server Item Description Item Description PCI-X expansion slots Auxiliary VHDCI SCSI blank VHDCI SCSI port 2 connector Serial connector B Ethernet 10/100/1000 port Serial connector A iLO management port...
  • Page 52: Locating Serial Numbers

    Installing Hardware Options Locating Serial Numbers The serial number for the server is placed on the front and rear panels for quick reference. Use this number when you contact an authorized service provider. Figure 3-6 and Table 3-6 identify serial number locations. Figure 3-6: Serial number locations (tower server) Table 3-6: Serial Number Locations Item...
  • Page 53: Locating Product Id Labels

    Installing Hardware Options Locating Product ID Labels The product ID label is located on the front bezel. Use this label to identify the proper generation within the server family. Figure 3-7 shows product ID label locations. Figure 3-7: Product ID label locations (tower server at left, rack server at right) HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 54: Locating The Torx T-15 Tool

    Installing Hardware Options Locating the Torx T-15 Tool A Torx T-15 tool is provided with the tower or rack server and is located on the rear panel. Use this tool to assist with installing options as directed in the option documentation.
  • Page 55: System Board Components

    Installing Hardware Options System Board Components Figure 3-9 and Table 3-7 identify system board components. Figure 3-9: System board components NOTE: The server is configured for the appropriate switch settings at the factory. 3-10 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 56: System Board Components

    Installing Hardware Options Table 3-7: System Board Components Item Description Item Description PPM slot 2 64-bit/100-MHz PCI-X expansion slot 6 (bus 6, 3.3-V signaling) Processor socket 2 System identification switch (SW2) Processor socket 1 System maintenance switch (SW1) Redundant fan 2 connector 30-pin remote management connector * PPM slot 1...
  • Page 57: Preparing The Server

    Installing Hardware Options Preparing the Server WARNING: To reduce the risk of electrical shock or damage to the equipment, only service parts of the server as instructed in the user documentation. WARNING: Pressing the Power On/Standby button to power down the server removes power from most areas of the server.
  • Page 58: Unlocking The Front Bezel (Tower Server)

    Installing Hardware Options Figure 3-10: Unlocking the front bezel (tower server) Figure 3-11: Opening the front bezel HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-13...
  • Page 59: Opening The Media Door

    Installing Hardware Options Opening the Media Door The rack server includes a media door on the front bezel. Use this door for quick access to the diskette drive and system serial number. To open the media door: 1. Press the edge of the media door in toward the server (1). 2.
  • Page 60: Powering Down The Server

    Installing Hardware Options Powering Down the Server If you are adding hardware options to a new server that has not been installed in a rack or work area, install all hardware options before installing and powering up the server. If the server is already installed, you must power down the system before adding non-hot-plug hardware options.
  • Page 61: Front And Rear Uid Switch And Led Locations

    Installing Hardware Options Figure 3-13: Front and rear UID switch and LED locations (rack server) Table 3-8: Front and Rear UID Switch and LED Locations Item Description Front panel UID switch and LED Rear panel UID switch and LED 4. Press the Power On/Standby button. 5.
  • Page 62: Pressing The Power On/Standby Button (Tower Server)

    Installing Hardware Options NOTE: On the tower server, open the front bezel to access the Power On/Standby button. Figure 3-14: Pressing the Power On/Standby button (tower server) 6. Disconnect all power cords from the server. 7. Disconnect all peripheral cables from the server rear panel, including cables extending from external connectors on expansion boards.
  • Page 63: Removing The Access Panel

    Installing Hardware Options Removing the Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Do not operate the server for any length of time without the access panel installed.
  • Page 64: Removing The Access Panel (Tower Server)

    Installing Hardware Options Tower Server To remove the tower server access panel: 1. If the server is operating, power down the server. Refer to “Powering Down the Server” in this chapter. NOTE: Some hot-plug hardware options may be installed without powering down the server or removing the access panel.
  • Page 65: Extending The Server From The Rack

    Installing Hardware Options Rack Server To extend the server from the rack and remove the access panel: 1. If the server is operating, power down the server. Refer to “Powering Down the Server” in this chapter. NOTE: Some hot-plug hardware options may be installed without powering down the server or removing the access panel.
  • Page 66: Removing The Access Panel (Rack Server)

    Installing Hardware Options 4. Press down on the access panel latch to unlock it (1). 5. Continue to hold the latch down while you slide the access panel toward the rear of the server (2). Figure 3-17: Removing the access panel (rack server) 6.
  • Page 67: Installing Hardware Options

    Installing Hardware Options Installing Hardware Options This chapter includes step-by-step instructions for installing: • Processors and PPMs • Memory • Hot-plug SCSI hard drives • Removable media devices • Optional internal two-bay hot-plug SCSI drive cage • Redundant hot-plug fans •...
  • Page 68: Removing The Processor Air Baffle

    Installing Hardware Options CAUTION: Always install a PPM when you install a processor. The system fails to boot if the processor or PPM are missing. IMPORTANT: When you install a second processor and PPM, the processor must be the same type and speed as the primary processor. Install only the PPM provided in the option kit with the processor.
  • Page 69: Processor Sockets And Ppm Slots

    Installing Hardware Options 4. Locate the secondary processor socket and PPM slot on the system board. Figure 3-19: Processor sockets and PPM slots Table 3-9: Processor Sockets and PPM Slots Item Description Secondary PPM slot Secondary processor socket Primary processor socket Primary PPM slot 3-24 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 70 Installing Hardware Options 5. Lift the processor retaining bracket lever to release the processor retaining bracket. Figure 3-20: Lifting the processor retaining bracket lever HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-25...
  • Page 71 Installing Hardware Options 6. Lift the processor retaining bracket (1). 7. Release the processor locking lever (2). CAUTION: Failure to open the processor locking lever all the way prevents the processor from seating during installation and leads to hardware damage. Figure 3-21: Lifting the processor retaining bracket and releasing the processor locking lever 3-26...
  • Page 72 Installing Hardware Options 8. Install the processor assembly into the available processor socket: a. Determine the correct processor orientation by observing the three guide pins on the processor retaining bracket and the three corresponding guide holes on the processor assembly. Figure 3-22: Aligning the processor assembly for installation HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 73 Installing Hardware Options b. Insert the processor assembly into the processor socket (1). c. Close the processor locking lever while pressing down on the heatsink(2). CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever. IMPORTANT: If the processor locking lever is not secured, the processor retaining bracket does not close properly.
  • Page 74 Installing Hardware Options 9. Lower the processor retaining bracket into position over the processor. Figure 3-24: Lowering the processor retaining bracket CAUTION: Before closing the processor retaining bracket, be sure that the processor locking lever is closed. Forcing the bracket shut may damage the processor or the processor socket.
  • Page 75: Securing The Processor Retaining Bracket Lever

    Installing Hardware Options 10. Press the processor retaining bracket lever down to secure the processor retaining bracket. Figure 3-25: Securing the processor retaining bracket lever NOTE: PPMs may look different from those illustrated in this document. 3-30 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 76 Installing Hardware Options 11. Install the PPM into the available PPM slot: a. Align the key slot on the PPM with the PPM slot. b. Press firmly to be sure that the PPM is fully seated in the slot (1). When the PPM is fully seated, the slot latches close (2).
  • Page 77: Memory

    Installing Hardware Options Memory You can expand server memory by installing HP or Compaq branded DDR DIMMs. The server supports up to six ECC registered DDR DIMMs installed in slots on the system board. The server supports the Advanced Memory Protection feature through the Advanced ECC feature and online spare memory support.
  • Page 78: Dimm Slot Identification

    Installing Hardware Options Identifying DIMM Slots Figure 3-27 and Table 3-10 identify DIMM slots on the server system board. The slots are numbered sequentially (1 through 6), and the paired banks are identified by the letters A, B, and C. Figure 3-27: DIMM slots on the system board Table 3-10: DIMM Slot Identification Item...
  • Page 79 Installing Hardware Options Standard Memory Configurations You can expand server memory to 12 GB. In the maximum standard memory configuration, all six DIMM slots are populated with 2-GB ECC registered DDR DIMMs. NOTE: With Advanced ECC protection, the server can detect and correct four-bit errors in a single DRAM DIMM.
  • Page 80 Upgrade memory by installing DIMM pairs into banks in sequential bank order, starting with bank B. CAUTION: Use only HP or Compaq branded DIMMs. DIMMs from other sources are known to adversely affect data integrity. Online Spare DIMM Installation Guidelines For online spare memory support, you must observe the “Standard ECC DIMM...
  • Page 81: Dimm Part Numbers

    Installing Hardware Options Table 3-11 lists the 2-to-1 interleaving DIMM option kits available from HP for use with the server. Use the option kit part number when ordering additional memory for the server. Use the spare and component part numbers for reference when ordering replacement parts or when contacting an authorized service provider.
  • Page 82 Installing Hardware Options IMPORTANT: DIMMs must be installed in pairs so that both slots in the bank are populated with identical DIMMs. 4. Open the DIMM slot latches (1). 5. Align the key slot in the bottom edge of the DIMM with the tab in the slot (2). Figure 3-28: Installing a DIMM in a DIMM slot IMPORTANT: DIMMs do not seat if turned the wrong way.
  • Page 83: Hot-Plug Scsi Hard Drives

    Installing Hardware Options Hot-Plug SCSI Hard Drives The server provides support for up to six internal hot-plug SCSI hard drives or four internal hot-pug SCSI hard drives and one Universal Hot-Plug Tape Drive. SCSI Hard Drive Installation Guidelines Observe the following guidelines when adding SCSI hard drives. Refer to Chapter 7, “Server Configuration and Utilities,”...
  • Page 84: Scsi Hard Drive Slot Locations And Ids (Tower Server)

    Installing Hardware Options SCSI IDs Before installing or configuring additional hard drives, use Figures 3-29 and 3-30 to identify the SCSI ID for each slot. Figure 3-29: SCSI hard drive slot locations and IDs (tower server) Figure 3-30: SCSI hard drive slot locations and IDs (rack server) HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-39...
  • Page 85: Removing A Hard Drive Blank

    Installing Hardware Options Removing a Hard Drive Blank The server ships standard with six hot-plug hard drive blanks. Before installing a hot-plug SCSI hard drive, you must remove a blank. CAUTION: Always populate drive bays with either a hard drive or blank. Proper airflow can only be maintained when the bays are populated.
  • Page 86: Installing A Hot-Plug Scsi Hard Drive

    Installing Hardware Options Installing a Hot-Plug SCSI Hard Drive To install a hot-plug SCSI hard drive: 1. Identify an available slot with the next lowest SCSI ID number. Refer to “SCSI IDs” in this chapter. 2. Press the port-colored release button (1). 3.
  • Page 87: Removable Media Devices

    Refer to the option kit documentation for specific drive instructions or guidelines. IMPORTANT: HP and Compaq branded SCSI non-hot-plug cables are terminated. Remove all terminating jumpers from third-party SCSI devices before installing them in the server.
  • Page 88 Installing Hardware Options 2. Remove the access panel. Refer to “Removing the Access Panel” in this chapter. CAUTION: Always populate each media bay with either a drive or blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage.
  • Page 89 Installing Hardware Options 5. Remove the processor air baffle: a. Loosen the two thumbscrews that secure the air baffle to the system tray (1). b. Lift the air baffle up and out of the server (2). Figure 3-34: Removing the processor air baffle 3-44 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 90 Installing Hardware Options 6. Remove all expansion boards: a. Disconnect any cables connected to expansion boards. b. Release the PCI-X guide clip. Figure 3-35: Releasing the PCI-X guide clip HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-45...
  • Page 91 Installing Hardware Options c. Press down on the PCI-X slot release lever above the slot to release (1). d. Flip up the PCI-X slot release lever (2). e. Lift the expansion board out of the server (3). Figure 3-36: Removing an expansion board 3-46 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 92: Disconnecting The Fan Cable

    Installing Hardware Options 7. Remove the center wall: a. Loosen the four thumbscrews (1). b. Lift the center wall slowly to access the fan cable (2). Figure 3-37: Removing the center wall c. Disconnect the fan cable. Figure 3-38: Disconnecting the fan cable HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-47...
  • Page 93 Installing Hardware Options d. Lift the center wall out of the chassis. 8. Locate the three-device SCSI cable tie-wrapped to the diskette drive, if you are installing one or more of the following devices: — Non-hot-plug SCSI hard drive — Half-height media device —...
  • Page 94 Installing Hardware Options 4. Use the Torx T-15 tool provided with the server to remove the four installation screws from the bezel blanks. Figure 3-39: Removing installation screws from a bezel blank IMPORTANT: Each SCSI device in the server must have a unique address. The server automatically sets all SCSI IDs for hot-plug drives, but you must set the SCSI IDs for devices installed in the media cage.
  • Page 95 Installing Hardware Options 6. Insert the drive into the bezel blank tray (1). 7. Insert the four installation screws through the bezel tray cutouts and into the hard drive (2). Refer to the option kit documentation for exact screw hole locations on the hard drive.
  • Page 96 Installing Hardware Options 8. Slide the device part of the way into the bay. Figure 3-41: Installing the non-hot-plug hard drive in the media area HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-51...
  • Page 97 Installing Hardware Options 9. Connect the power cable to the hard drive (1). IMPORTANT: SCSI port 2 on the system board and the external VHDCI SCSI connector on the rear panel are on the same SCSI channel. This channel supports either internal or external devices, but not both types of devices at the same time.
  • Page 98 Installing Hardware Options 12. Reinstall the following items: — CD-ROM drive, if needed — Center wall — Expansion boards — Processor air baffle — Bezel blanks NOTE: If the second media bay is already populated with an optional drive, store the extra bezel blank for later use.
  • Page 99 Installing Hardware Options 4. Remove the Torx T-15 screws from the bezel blank and attach them to the tape drive as described in steps 4 and 5 in “Installing a Non-Hot-Plug SCSI Hard Drive,” in this chapter. Figure 3-43: Attaching installation screws to a tape drive IMPORTANT: Each SCSI device in the server must have a unique address.
  • Page 100: Installing A Half-Height Media Device

    Installing Hardware Options 6. Slide the device part of the way into the bay. Figure 3-44: Installing a half-height media device Figure 3-45: Installing a full-height media device HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-55...
  • Page 101 Installing Hardware Options 7. Connect the four-pin power cable to the half-height or full-height drive (1). IMPORTANT: SCSI port 2 on the system board and the external VHDCI SCSI connector on the rear panel are on the same SCSI channel. This channel supports either internal or external devices, but not both types of devices at the same time.
  • Page 102: Optional Internal Two-Bay Hot-Plug Scsi Drive Cage

    Installing Hardware Options 10. Reinstall the following items: — CD-ROM drive, if needed — Center wall — Expansion boards — Processor air baffle — Bezel blanks NOTE: If the second media bay is populated with an optional drive, store the extra bezel blank for later use.
  • Page 103: Installing Screws On The Scsi Drive Cage

    Installing Hardware Options 5. Using the Torx T-15 tool attached to the back of the server, position two screws in the upper mounting holes on each side of the drive cage. Figure 3-47: Installing screws on the SCSI drive cage 6.
  • Page 104: Connecting The Scsi And Power Cables

    Installing Hardware Options 7. Connect the SCSI and power cables: a. Connect the SCSI cable that comes with the SCSI drive cage option kit to the SCSI connector on the back of the SCSI drive cage (1). b. Connect the other end of the SCSI cable to one of the internal SCSI connectors on the system board (2).
  • Page 105: Redundant Hot-Plug Fans

    Installing Hardware Options Redundant Hot-Plug Fans The server supports redundant hot-plug fans to provide proper airflow to the system. In the standard configuration, three fans cool the system. If any one of the primary fans fails, the system monitors the fan status and shuts down to prevent any thermal damage to components.
  • Page 106: System Fan Locations

    Installing Hardware Options Table 3-12: System Fan Locations Item Description Processor fan 1 Processor fan 3 I/O fan 5 Redundant I/O fan 6 Redundant processor fan 2 Redundant processor fan 4 Note: Fan locations are labeled in the chassis. Fan failure is indicated by amber LEDs located on each hot-plug fan and by the front panel internal health LED.
  • Page 107 Installing Hardware Options Installing the Redundant Hot-Plug Fan Cage The redundant hot-plug fan cage is installed inside the chassis, directly above the primary power supply. For full redundancy, always install all three fans included in the redundant hot-plug fan cage option kit. To install the redundant hot-plug fan cage: 1.
  • Page 108: Installing The Redundant Fan Cage

    Installing Hardware Options 5. Slide the redundant fan cage into the slots on the chassis wall. Figure 3-52: Installing the redundant fan cage 6. Reinstall the redundant fan cage retaining bracket (1). 7. Tighten both thumbscrews to secure the bracket and cage (2). Figure 3-53: Installing the redundant fan cage retaining bracket HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 109 Installing Hardware Options Installing Hot-Plug Fans After installing the redundant fan cage, insert two of the hot-plug fans into the redundant fan cage and one fan into the redundant slot on the fan cage along the center wall. 1. Locate the two available slots on the redundant fan cage. 2.
  • Page 110: Installing A Redundant Hot-Plug Fan Into The Center Wall

    Installing Hardware Options 4. Repeat step 2 to install the third hot-plug fan into the available slot in the fan cage along the center wall. Figure 3-55: Installing a redundant hot-plug fan into the center wall 5. Install other hardware options as needed. 6.
  • Page 111 Installing Hardware Options To replace a hot-plug fan: 1. Squeeze the hot-plug fan handles together (1). 2. Lift the fan out of the fan cage (2). Figure 3-56: Removing a hot-plug fan 3. Slide the replacement hot-plug fan into the open fan cage slot and press down to seat the fan securely.
  • Page 112: Redundant Hot-Plug Power Supply

    Installing Hardware Options Redundant Hot-Plug Power Supply The server supports a second hot-plug power supply to provide redundant power to the system in the event of a failure in the primary power supply. You can install or replace a second hot-plug power supply without powering down the server. CAUTION: If only one power supply is installed, do not remove the power supply unless the server has been powered down.
  • Page 113 Installing Hardware Options 2. Remove the two Torx T-15 screws (1). 3. Remove the power supply blank (2). NOTE: The server ships with a Torx T-15 tool attached to the rear panel. Figure 3-58: Removing a power supply blank 3-68 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 114 Installing Hardware Options 4. Slide the second hot-plug power supply into the bay (1). 5. Raise the handle and press it against the chassis to lock the power supply into the bay (2). Figure 3-59: Installing a hot-plug power supply 6.
  • Page 115 Installing Hardware Options 7. Use the power cord management clip on the power supply to secure the cord and form a service loop. 8. Press up on the lower part of the clip to close and lock. Figure 3-60: Using a management clip to secure the power cord 9.
  • Page 116: Expansion Boards

    Installing Hardware Options Expansion Boards The server supports the installation of both PCI and PCI-X expansion boards. • PCI expansion boards are designed to reach a peak frequency of no more than 66 MHz. • PCI-X expansion boards are designed to reach a peak frequency of at least 100 MHz.
  • Page 117: Recommended Expansion Slot Population Order

    Installing Hardware Options Table 3-14: PCI-X Expansion Slots Item Description Width Speed Signaling PCI-X slot 1 64-bit 100-MHz 3.3-V PCI-X slot 2 PCI-X slot 3 PCI-X slot 4 PCI-X slot 5 PCI-X slot 6 * * Install Remote Insight Lights-Out Edition II boards in PCI-X slot 6 only. Performance Balancing Balancing is the paired arrangement of expansion boards for optimal performance based on the bus architecture of the expansion slots.
  • Page 118 Installing Hardware Options NOTE: The operating system detects expansion devices in the following order: 1-2-3-4-5-6. Removing an Expansion Slot Cover Before installing an expansion board in an empty expansion slot, remove the metal slot cover. CAUTION: Always power down the server before installing an expansion board. CAUTION: Do not remove an expansion slot cover unless you are installing an expansion board.
  • Page 119 Installing Hardware Options 3. Press down on the PCI-X slot release lever above the slot to release (1). 4. Flip up the PCI-X slot release lever (2). 5. Lift the expansion slot cover out of the chassis (3). Figure 3-62: Removing an expansion slot cover IMPORTANT: Retain the slot cover for later use.
  • Page 120 Installing Hardware Options Installing an Expansion Board CAUTION: To avoid the risk of damage to the system or expansion boards, remove all AC power cords before installing or removing expansion boards. Pressing the Power On/Standby button to power down the server still provides auxiliary power to the expansion slot and may damage the board or other system components.
  • Page 121 Installing Hardware Options 3. Position the expansion board above the expansion slot and use the PCI-X guide to align the board with the slot. 4. Press down on the expansion board to seat it in the slot (1). 5. Press the PCI-X slot release lever down until it clicks into place to lock the slot (2).
  • Page 122: Remote Insight Lights-Out Edition Ii Board

    Installing Hardware Options 6. If the PCI-X guide clip does not snap forward to secure the board, pull it into a locked position manually. Figure 3-65: Securing the PCI-X guide clip Refer to the documentation that ships with the expansion board for additional cabling or configuration instructions.
  • Page 123 Installing Hardware Options A built-in processor, memory, network interface card (NIC), ROM, and standard external power supply make the RILOE II board independent of the host server and its operating system. This design allows the RILOE II board to provide remote access to any authorized network client, to send alerts, and to perform other management functions.
  • Page 124: Installing The Rack Server

    Installing the Rack Server This chapter provides information and instructions for installing a ProLiant ML370 Generation 3 rack server. The installation sequence includes: • Measuring with the template • Installing cage nuts in the rack frame • Installing server rails •...
  • Page 125 Installing the Rack Server Additional information includes routine maintenance guidelines and an overview of optional rack adapter kits available for installing the server in a Telco or round-hole rack. Complete instructions for using adapter kits to install the server in a rack are included with each option kit.
  • Page 126: Rack And Server Installation Guidelines

    Installing the Rack Server Rack and Server Installation Guidelines Follow the guidelines in Chapter 2, “Planning the Server Installation,” to plan an optimum environment and to install the server in a rack properly and safely. Be aware of all rack and server warnings listed in the Chapter and throughout this guide. IMPORTANT: Be sure that the rack meets all recommended space and airflow requirements for the server.
  • Page 127 Installing the Rack Server IMPORTANT: Determine the server’s place in the rack before you start installing the rack rails. To remind you of the proper placement of the server in the rack, refer to the Rack Builder report you printed when you planned your rack configuration with the Rack Builder tools provided with the rack.
  • Page 128: Installing Cage Nuts In The Rack Frame

    Installing the Rack Server 3. Place the template against the vertical rails so that the sides of the template are aligned with the sides of the rack. NOTE: Tick marks on the rack’s vertical rails mark off U-spaces in the rack configuration and help to maintain the proper alignment.
  • Page 129: Installing Server Rails

    Installing the Rack Server To install the cage nuts: 1. Position one of the cage nuts on the inside of a vertical rail on the front of the rack. 2. Compress the sides of the cage nut and insert both lips into the square cutout on the rail.
  • Page 130: Installing The Spring-Load Rack Rail Assembly In The Rack

    Installing the Rack Server 2. Press the rail against the side of the chassis and slide toward the rear of the server to snap and lock the rail into place. Figure 4-4: Attaching a server rail to the chassis IMPORTANT: Be sure that the first rail is firmly anchored to the chassis before attaching the second rail.
  • Page 131 Installing the Rack Server 2. Insert the rail tabs from the spring-loaded end of the assembly into the marked holes on the interior of the vertical rails on the front of the rack (1). IMPORTANT: The smooth side of the spring-load rail assembly must face the outside of the rack.
  • Page 132 Installing the Rack Server 5. Insert the two tabs into the holes that you marked on the inside of the rear of the rack. Figure 4-6: Inserting the spring-load rails into the rear of the rack NOTE: Other rack devices are removed for clarity. 6.
  • Page 133: Installing The Server In The Rack

    Installing the Rack Server Installing the Server in the Rack CAUTION: To avoid destabilizing the rack, install servers starting from the bottom of the rack. To install the server in the rack: 1. Use the server handles located on both sides of the server to lift it into position. Figure 4-7: Lifting with the server handles 4-10 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 134 Installing the Rack Server 2. Carefully align the tapered ends of the server rails on the rear of the server with the open end of the spring-load rack rail assembly at the front of the rack. 3. Be sure that both server rails are balanced within the spring-load rail assembly and slide the server smoothly to the back of the rack.
  • Page 135 Installing the Rack Server 5. Press the end tabs on both of the server rails to release the lock (1). 6. Slide the server all the way back into the rack (2). Figure 4-9: Initializing the rail locks 7. Tighten the bezel thumbscrews to secure the server to the front of the rack. Figure 4-10: Tightening the thumbscrews 4-12 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 136: Installing The Cable Management Arm

    Installing the Rack Server Installing the Cable Management Arm A triple-hinged cable management arm ships with each server. This arm attaches to the server chassis and to the rear frame of the rack. Hook-and-loop straps included with the management arm tie down and manage all cables leading to and from the server.
  • Page 137: Connecting The Power Cord And Peripheral Devices

    Installing the Rack Server 4. Place the screw retaining plate against the inside of the vertical rack rail and at the same time, align the two thumbscrews on the cable management arm with the two screw holes on the retaining plate (1). 5.
  • Page 138: Securing The Power Cord

    Installing the Rack Server Refer to “Rear Panel Components” in Chapter 3 to identify connectors on the rear panel of the rack server. Securing the Power Cord After you connect power cords to each AC power supply, use the power supply retaining clips to secure the AC power cords.
  • Page 139 Installing the Rack Server 3. Thread the power cord through the retaining clip. 4. Flip the lower tab up toward the chassis until it snaps into place to secure the power cord. Figure 4-14: Securing the power cord in the retaining clip CAUTION: After securing the power cord and before powering up the server, always extend and retract the server to be sure that the cords remain connected when the...
  • Page 140: Securing Cables With The Cable Management Arm

    Installing the Rack Server Securing Cables with the Cable Management Arm The cable management arm that ships in the rack kit with the server includes hook-and-loop straps that are used to secure multiple server and peripheral cables to the arm. Using the guidelines in this section enhances cable management among several servers in a rack configuration.
  • Page 141: Powering Up The Server

    Installing the Rack Server Powering Up the Server Power up the server after the peripheral and power cords are connected to the server. WARNING: To reduce the risk of electrical shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
  • Page 142: Front Panel Led Activity During The Power-Up Sequence

    Installing the Rack Server 3. Observe the front panel LEDs for a successful power-up sequence. Table 4-1 describes a successful power-up sequence. Table 4-1: Front Panel LED Activity During the Power-Up Sequence Item Description Power On/Standby LED From amber to green Internal health LED From off to green External health LED...
  • Page 143: Installing An Operating System

    Installing the Rack Server Installing an Operating System IMPORTANT: Before installing an operating system on a new server or previously unconfigured boot drive, you must configure the server with RBSU. To configure the server for the first time: 1. Power up the server. The system automatically launches RBSU. 2.
  • Page 144 Installing the Rack Server 6. Reboot the server. 7. Follow the instructions provided by SmartStart or the operating system manufacturer. For more information about using RBSU or SmartStart to configure the server, refer to Chapter 7, “Server Configuration and Utilities.” After RBSU configures the hardware for the first time, use SmartStart to install an operating system.
  • Page 145: Registering The Server

    Installing the Rack Server Registering the Server You can register the server with the forms included with the server or refer to www.compaq.com/register Routine Maintenance and Upgrades After the initial deployment, you may choose to install additional options or perform maintenance and upgrade procedures.
  • Page 146: Extending The Server From The Rack

    Installing the Rack Server Extending the Server from the Rack To extend the server from the rack: 1. Loosen the thumbscrews that secure the front bezel to the front of the rack (1). 2. Extend the server on the rack rails until the spring-load rail lock engages (2). Figure 4-18: Extending the server from the rack 3.
  • Page 147: Accessing The Server Rear Panel In The Rack

    Installing the Rack Server Accessing the Server Rear Panel in the Rack To access the server rear panel in the rack: 1. Lift the hinge-locking latch to unlock the cable management arm (1). 2. Swing the arm away from the back of the server (2). Figure 4-19: Unlocking the cable management arm Reverse steps 1 and 2 to secure the cable management arm.
  • Page 148: Rack Options

    Installing the Rack Server Figure 4-20 shows the cable management arm fully open, enabling access to the server rear panel. Figure 4-20: Cable management arm fully open Rack Options In addition to the rack kit provided with the server, there are rack option kits available that enable you to install the server into a Telco or any round-hole rack.
  • Page 149: Round-Hole Rack Option

    Installing the Rack Server Round-Hole Rack Option The round-hole rack adapter kit includes rack rails, installation hardware, and instructions for installing a server into any four-sided rack with round holes. For information about obtaining an optional round-hole rack adapter kit, contact your authorized reseller or refer to www.hp.com/products/servers/platforms 4-26...
  • Page 150: Installing The Tower Server

    Installing the Tower Server This chapter provides information and instructions for installing a ProLiant ML370 Generation 3 tower server. The installation sequence includes: • Connecting the power cord and peripheral devices • Powering up the server • Installing an operating system •...
  • Page 151: Server Installation Guidelines

    Installing the Tower Server Figure 5-1 shows the server in a standard tower configuration. Figure 5-1: Tower server Server Installation Guidelines Follow the guidelines in Chapter 2, “Planning the Server Installation,” to plan an optimum environment and to install the server properly and safely. Be aware of all server warnings listed in the chapter and throughout this guide.
  • Page 152: Connecting The Power Cord And Peripheral Devices

    Installing the Tower Server Connecting the Power Cord and Peripheral Devices After all internal hardware options have been installed in the server, connect external power supplies and peripheral devices to the connectors located on the rear panel of the server. Icons on the back of the server identify the function of each connector. WARNING: To reduce the risk of electrical shock or fire, do not plug telecommunications/telephone connectors into the NIC receptacles.
  • Page 153: Powering Up The Server

    Installing the Tower Server Powering Up the Server Power up the server after the peripheral and power cords are connected to the server. WARNING: To reduce the risk of electrical shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
  • Page 154: Installing An Operating System

    Installing the Tower Server 3. Observe the front panel LEDs for a successful power-up sequence. Table 5-1 describes a successful power-up sequence. Table 5-1: Front Panel LED Activity During the Power-Up Sequence Item Description Power On/Standby LED From amber to green Internal health LED From off to green External health LED...
  • Page 155 Installing the Tower Server 5. Insert the SmartStart CD or the operating system installation CD. Figure 5-3: Inserting the CD into the tower server NOTE: The CD-ROM drive may look different from the one shown in this figure. 6. Restart the server. 7.
  • Page 156: Registering The Server

    Sun Solaris Intel Platform Edition • IBM OS/2 For the most current information about operating system support on the servers, refer ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf Registering the Server You can register the server with the forms included with the server or refer to www.compaq.com/products/registration...
  • Page 157: Routine Maintenance

    Installing the Tower Server Routine Maintenance For information concerning routine maintenance and safety precautions, refer to the Documentation CD provided with the server. Maintenance and Service Procedures In addition to the material in this guide, the HP ProLiant ML370 Generation 3 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: •...
  • Page 158: Server Cabling

    Server Cabling This chapter provides an overview of standard cabling configurations and guidelines to help you make informed decisions about cabling hardware options for optimum performance. For complete and comprehensive information, use this chapter along with the labels attached to the inside of the server access panel and the documentation provided with the hardware options.
  • Page 159 Server Cabling Hot-Plug SCSI Hard Drives Figure 6-1 shows standard cable routing from the SCSI backplane on the hard drive cage to SCSI port 1 on the system board. Figure 6-1: Cabling the SCSI hard drive cage to SCSI port 1 (center wall and PPMs removed for clarity) HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 160 Server Cabling Diskette Drive The server includes a diskette drive that is mounted in an area behind the front panel outside the removable media area. Figure 6-2 shows standard cable routing for a point-to-point diskette cable from the diskette drive to the system board. For information about replacing the diskette drive, refer to the maintenance and service guide.
  • Page 161 Server Cabling IDE CD-ROM Drive In the server, the CD-ROM drive is mounted in the top bay of the removable media area. Figure 6-3 shows standard cable routing in a rack configuration for a point-to-point IDE cable connecting the CD-ROM drive to the IDE connector on the system board.
  • Page 162 Server Cabling Internal Tape Drives The server provides support for up to two internal tape drives including DAT, DLT, or the Universal Hot-Plug Tape Drive. Internal devices installed in the removable media cage are cabled directly to SCSI port 2 on the system board with a three-device terminated cable.
  • Page 163: Cabling A Smart Array Or Other Raid Controller

    Server Cabling Cabling a Smart Array or Other RAID Controller To cable a Smart Array or other RAID controller: 1. Disconnect the SCSI cable from the primary SCSI connector on the system board. Figure 6-5: Disconnecting the primary SCSI cable HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 164 Server Cabling 2. Connect the SCSI cable to the Smart Array Controller or other RAID controller. Figure 6-6: Connecting the SCSI cable to the SCSI controller option NOTE: Both SCSI channels are self-terminating. If you choose to not use one or both SCSI channels, you do not need to terminate the unused channel(s).
  • Page 165: Optional Internal Two-Bay Hot-Plug Scsi Drive Cage

    Server Cabling Optional Internal Two-Bay Hot-Plug SCSI Drive Cage The server supports an optional internal two-bay hot-plug SCSI drive cage that is installed in the removable media bay of the server. Figure 6-7 shows standard cable routing with the two-bay drive cage installed. For installation instructions, refer to Chapter 3, “Installing Hardware Options.”...
  • Page 166: Hot-Plug Fans

    Server Cabling Hot-Plug Fans The server ships with three hot-plug fans installed in the cages attached to the center wall. Fan cables for all fans are bundled and connect to a single fan connector on the system board (Figure 6-8) so that no additional cabling is needed. For instructions on installing hot-plug fans, refer to Chapter 3, “Installing Hardware Options,”...
  • Page 167: Hot-Plug Power Supplies

    Server Cabling Hot-Plug Power Supplies The server includes a hot-plug power supply and available power supply bay for 1+1 redundancy. Each power supply connects directly to the power supply backplane. For instructions on installing a redundant power supply, refer to Chapter 3, “Installing Hardware Options”...
  • Page 168: Scsi Cables And Connectors

    • Internal SCSI cables have a flat ribbon wire with push-on connectors. • HP and Compaq branded SCSI cables are keyed so they cannot be installed incorrectly and are labeled for easy identification and reference. Determining Cabling Needs The following guidelines are an overview for first-time cable connections and installation in the server.
  • Page 169: External Scsi Hard Drives

    Server Cabling To determine server cabling needs for specific applications: 3. Determine whether cabling needs are for primary storage (hard drive) or for secondary storage (tape drive or CD-ROM drive). 4. Identify the controller type. 5. Identify the drive type to be used: —...
  • Page 170: External Storage Devices

    SCSI connector. Figure 6-10: Cabling an external storage device through the external SCSI connector (tower server) For additional information about external cabling with the server, refer to www.compaq.com/support/storage HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 6-13...
  • Page 171: External Usb Devices

    Operating systems that currently support USB technology in the servers include: • Windows 2000 • Linux • NetWare 6 (keyboard and mouse) For an updated operating system matrix for USB support, refer to ftp.compaq.com/pub/products/servers/OS%20Feature%20Matrix%20103000.pdf 6-14 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 172: Rack Cabling Guidelines

    Server Cabling Rack Cabling Guidelines After you have installed all internal options, replaced the server access panel, and configured the server for a rack, you are ready to connect the power cord and peripheral devices. CAUTION: Always connect peripheral devices before connecting power to the server.
  • Page 173: Routing The Power Cord And Peripheral Device Cables

    Server Cabling Routing the Power Cord and Peripheral Device Cables Cords and cables connected to the server rear panel are routed through a cable management arm that prevents loose cabling in the rear of the rack and protects connectors from damage that results when cables are disconnected improperly. When multiple servers are installed in a rack, the cable management arm effectively organizes the rear panel cabling.
  • Page 174: Server Configuration And Utilities

    Server Configuration and Utilities This chapter provides information about the following utilities and support tools: • ROM-Based Setup Utility (RBSU) • Redundant ROM Support • ROMPaq Utility • Online ROM Flash Utility • ROM Legacy USB Support • SmartStart CD •...
  • Page 175: Rom-Based Setup Utility

    Server Configuration and Utilities ROM-Based Setup Utility RBSU performs a wide range of configuration activities including the following: • Configuring system devices and installed options • Viewing system information • Selecting the operating system • Selecting the primary boot controller •...
  • Page 176: Using Rbsu

    Server Configuration and Utilities Using RBSU The first time you power up the server, the system prompts you to enter RBSU, select an operating system, and select a language. Default configuration settings are made at this time and can be changed later. NOTE: Most of the features in RBSU are not required in the setup of the server.
  • Page 177 Server Configuration and Utilities System Options The System Options menu is for overall system configuration settings. The following selections are included on this menu: • OS Selection—prompts you to select the operating system. This option automatically selects appropriate advanced settings for the selected operating system and must be set before the operating system installation.
  • Page 178 Server Configuration and Utilities PCI Devices The PCI Devices menu option enables you to view and assign the IRQs for all PCI devices and to disable certain embedded PCI devices. Standard Boot Order (IPL) The IPL Boot Order menu option enables you to configure the order of devices used to start an operating system.
  • Page 179 Server Configuration and Utilities Automatic Server Recovery (ASR) The Automatic Server Recovery menu option includes the following items: • ASR Status—allows you to enable or disable the Automatic Server Recovery option. The default for this setting is enabled. • ASR Timeout—allows you to set the length of time that the system waits before it reboots.
  • Page 180 Server Configuration and Utilities Server Asset Text The Server Asset Text menu option enables you to customize system-specific text for the server. The following selections are available on this menu: • Set Server Info Text—allows you to identify the system with an Asset Tracking Number.
  • Page 181 Server Configuration and Utilities • Set CPU Corrected—allows you to change the status of the selected processor to “corrected” after a processor failure. Only perform this step after the failed processor has been replaced. • Wake on LAN—allows you to enable or disable Wake on LAN support (PME). The default for this setting is disabled.
  • Page 182: Configuring Online Spare Memory

    Server Configuration and Utilities Utility Language The Utility Language menu option enables you to set the display language for RBSU. Configuring Online Spare Memory To configure online spare memory support: 1. Install the required DIMMs. Refer to “Memory” in Chapter 3. IMPORTANT: If the DIMM configuration does not meet the criteria for online spare memory support, the system does not allow you to configure this feature.
  • Page 183: Redundant Rom Support

    Server Configuration and Utilities Redundant ROM Support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 2-MB ROM that acts as two separate 1-MB ROMs. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains the backup version.
  • Page 184: Rompaq Utility

    ROM upgrades required by each target server For instructions for the Online ROM Flash Utility with Windows operating systems, refer to www.compaq.com/support/files/server/us/rdcurom.html For instructions for the Online ROM Flash Utility with Linux operating systems, refer to www.compaq.com/support/files/server/us/lrominst.html...
  • Page 185: Rom Legacy Usb Support

    During the SmartStart process, you must use a legacy PS/2 mouse. For a list of operating systems supported by the server, refer to www.hp.com/products/servers/platforms To determine whether an operating system supports a particular feature, refer to ftp.compaq.com/pub/products/servers/OS%20Feature%20Matrix%20103000.pdf 7-12 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 186: Smartstart Cd

    Server Configuration and Utilities SmartStart CD The SmartStart CD is the recommended method for loading system software, thereby achieving a well-integrated server and ensuring maximum dependability and supportability. The SmartStart CD contains diagnostic utilities and ROMPaq tools. IMPORTANT: Do not use the SmartStart CD to load system software if you purchased the system with a factory-installed operating system.
  • Page 187: Smartstart Diskette Builder

    Server Configuration and Utilities SmartStart Diskette Builder The SmartStart Diskette Builder is a utility that uses data stored on the SmartStart CD to create support diskettes. You can create support diskettes for specific configuration needs or for software that cannot be used directly from the SmartStart CD.
  • Page 188: Smartstart Scripting Toolkit

    Insight Manager 7 is an application for easily managing network devices. Insight Manager 7 delivers intelligent monitoring and alerting as well as visual control of HP and Compaq branded devices. Documentation for Insight Manager 7 is available on the Management CD in the OVERVIEW.HLP file.
  • Page 189: Diagnostics Utility

    HP and Compaq branded Professional Workstations. • Client Management—Insight Manager 7 enables you to manage faults and assets on DeskPro computers and Compaq branded portables. • Asset Management—Insight Manager 7 enables you to export asset information from the Insight Manager 7 database to leading database and spreadsheet applications, making asset management easier than ever.
  • Page 190: Automatic Server Recovery-2

    IML requires operating system-dependent drivers. Refer to the SmartStart CD for instructions on installing the appropriate drivers. To obtain important drivers and information about using the IML with the Linux operating system, refer to www.compaq.com/products/servers/linux/compaq-howto.html HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 7-17...
  • Page 191: Viewing The Log

    Using Insight Manager 7 Insight Manager 7 is a server management tool that provides in-depth fault, configuration, and performance monitoring of hundreds of HP or Compaq branded servers from a single management console. The system parameters that are monitored describe the status of all key server components. By being able to view the events that may occur to these components, you can take immediate action.
  • Page 192: Multi-Initiator Configuration Utility

    Multi-Initiator Configuration Utility The Integrated Dual Channel Ultra3 SCSI Controller can be configured into multi-initiator mode to support HP and Compaq branded storage and clustering options needing this feature. The Multi-Initiator Configuration Utility is available in the system ROM and is accessible directly from the CTRL-A prompt at system startup.
  • Page 193: Auto-Configuration Process

    Server Configuration and Utilities Auto-Configuration Process The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence that occurs, the system ROM automatically configures the entire system without needing any intervention. During this process, the Option ROM Configuration for Arrays (ORCA) utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server.
  • Page 194: Boot Options

    Server Configuration and Utilities By default, the auto-configuration process configures the system for the Microsoft Windows 2000 operating system, as shown in Figure 7-1. To change any default settings in the auto-configuration process, such as the settings for language, operating system, and primary boot controller, run RBSU by pressing the F9 key when prompted.
  • Page 195: Regulatory Compliance Notices

    Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information.
  • Page 196: Class A Equipment

    Regulatory Compliance Notices The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows the class (A or B) of the equipment. Class B devices have an FCC logo or FCC ID on the label.
  • Page 197: Declaration Of Conformity For Products Marked With The Fcc Logo - United States Only

    Regulatory Compliance Notices Declaration of Conformity for Products Marked with the FCC Logo – United States Only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 198: Cables

    Regulatory Compliance Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 199: Japanese Notice

    Regulatory Compliance Notices Compliance with these directives implies conformity to the following European Norms (in brackets are the equivalent international standards): • EN55022 (CISPR 22) – Electromagnetic Interference • EN55024 (IEC61000-4-2,3,4,5,6,8,11) – Electromagnetic Immunity • EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics •...
  • Page 200: Bsmi Notice

    Regulatory Compliance Notices BSMI Notice Laser Devices All systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
  • Page 201: Compliance With International Regulations

    Regulatory Compliance Notices Compliance with International Regulations All systems equipped with laser devices comply with appropriate safety standards including IEC 825. Laser Product Label The following label or equivalent is located on the surface of the supplied laser device. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT.
  • Page 202: Battery Replacement Notice

    Regulatory Compliance Notices Battery Replacement Notice Your computer is equipped with a lithium manganese dioxide, vanadium pentoxide, or alkaline internal battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Replacement is to be done using the spare designated for this product.
  • Page 203: Power Cords

    Regulatory Compliance Notices Power Cords The power cord set included in the server meets the requirements for use in the country where you purchased the server. If you need use this server in another country, you should purchase a power cord that is approved for use in that country. The power cord must be rated for the product and for the voltage and current marked on the product's electrical ratings label.
  • Page 204: Appendix B Electrostatic Discharge

    Electrostatic Discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
  • Page 205: Grounding Methods

    Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±...
  • Page 206: Server Error Messages

    Server Error Messages Use POST error messages to assist in troubleshooting and performing basic diagnostic functions for the server. Table C-1 contains new and unique error messages that arise during the POST. For a complete listing of error messages and other troubleshooting information, refer to the Servers Troubleshooting Guide provided on the Documentation CD or refer to www.hp.com/products/servers/platforms...
  • Page 207 Server Error Messages Table C-1: POST Error Messages continued Error Code Audible Probable Source Action Beeps of Problem 207-Invalid Memory One long, Installed DIMMs do not Replace DIMMs in Configuration - and one short have ECC capability. indicated slots. Unsupported DIMM In Refer to “Memory”...
  • Page 208 Server Error Messages Table C-1: POST Error Messages continued Error Code Audible Probable Source Action Beeps of Problem 209-Online Spare One long, Two valid banks are not Install or reinstall DIMMs Memory Configuration- and one short available to support to support online spare No valid Banks for Online online spare.
  • Page 209: Appendix D Troubleshooting

    Troubleshooting This appendix provides specific troubleshooting information for your ProLiant ML370 Generation 3 server. Use it to find details about server startup and operation errors. For a list of new server error messages specific to this server, refer to Appendix C, “Server Error Messages.”...
  • Page 210: When The Server Does Not Start

    Troubleshooting • Problems After Initial Boot Once the server has passed the POST, you may still encounter errors, such as an inability to load your operating system. You are provided with instructions on what to try and where to go for help when you encounter errors after the server completes the POST.
  • Page 211 Troubleshooting If the server does not start: 1. Be sure that the server and monitor are plugged into working outlets. 2. Be sure that the power source is working properly: a. Check the status using the Power On/Standby LED. For the location and explanation of the Power On/Standby LED, refer to “Front Panel LEDs”...
  • Page 212 Multi-initiator configuration IMPORTANT: Select the multi-initiator configuration utility (CTRL-A) only to support HP or Compaq branded storage and clustering options. Refer to Chapter 7, “Server Configuration and Utilities,” for additional information. g. SCSI devices h.
  • Page 213: Diagnostic Steps

    Troubleshooting Diagnostic Steps If the server does not power up, or powers up but does not complete POST, answer the questions in Table D-1 to determine the appropriate actions. The flow of questions reflects the usual flow of events during a power-on sequence. Figure D-1 illustrates the recommended diagnostic steps and decision points.
  • Page 214 Troubleshooting Figure D-1: Diagnostic steps HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 215 Troubleshooting Table D-2: Is the Power On/Standby LED Amber? Answer Possible Reasons Possible Solutions The server is not connected to AC power, Be sure that the power cord is or no AC power is available. connected to the power supply. A power supply problem exists.
  • Page 216 Troubleshooting Table D-3: Is the Power On/Standby LED Green? Answer Possible Reasons Possible Solutions Power On/Standby button has not been Firmly press the power button. pressed firmly. Be sure that the power supply is A power supply problem exists. The power undamaged and securely seated, and supply may not be inserted properly, it may that the power supply backplane is...
  • Page 217 Troubleshooting Table D-4: Is the External Health LED Green? Answer Possible Reasons Possible Solutions No, it’s One power supply has failed; therefore, Identify the failed power supply amber power supply redundancy is lost. (no green LED). Be sure that the power supply is undamaged and securely seated, and that the power supply backplane is securely seated.
  • Page 218 Troubleshooting Table D-5: Is the Internal Health LED Green? Answer Possible Reasons Possible Solutions No, it’s A processor is in pre-failure condition. Use amber failure LEDs to identify: amber • A DIMM is in pre-failure condition. Missing components • One memory bank is valid, but another Degraded components bank is missing a DIMM.
  • Page 219 Troubleshooting Table D-5: Is the Internal Health LED Green? continued Answer Possible Reasons Possible Solutions No, it’s A processor has failed. Use amber failure LEDs to identify: • Processor 1 is not installed. Missing components A processor is an unsupported type. •...
  • Page 220 Troubleshooting Table D-6: Is the Monitor Displaying Information? Answer Possible Reasons Possible Solutions The monitor may not have power. Be sure that the monitor power cord is plugged in and that the monitor power button has been Video may not be connected pressed.
  • Page 221: Problems After Initial Boot

    Troubleshooting Problems After Initial Boot Once the server has passed POST, you may still encounter errors, such as an inability to load your operating system. Table D-7 identifies possible solutions to help you troubleshoot server installation problems that occur after the initial boot. Refer to the Servers Troubleshooting Guide for more information regarding software problems.
  • Page 222 Troubleshooting Table D-7: Problems After Initial Boot continued Problem Possible Cause Possible Solution SmartStart fails Error occurs during Follow the error information provided. If it is during installation. installation. necessary to reinstall, run the System Erase Utility. Read the caution in this table. Refer to the instructions in the Servers Troubleshooting Guide.
  • Page 223 Troubleshooting Table D-7: Problems After Initial Boot continued Problem Possible Cause Possible Solution Server cannot load Required operating Follow these steps: operating system. system step was Note at which phase the operating system missed. failed. Remove any loaded operating system. Refer to your operating system documentation.
  • Page 224: Rompaq Disaster Recovery

    Troubleshooting Refer to the Servers Troubleshooting Guide for the following: • Information you need to collect when diagnosing software problems and to provide when contacting support • Instructions on how to upgrade the operating system and its drivers • Information about available recovery options and advice on minimizing downtime ROMPaq Disaster Recovery If both sides of the redundant ROM are corrupted, the server automatically enters the...
  • Page 225: Information Resources

    Guide replacement. Find this guide as a link on the Documentation CD or refer to www.hp.com/products/servers/platforms For additional information on warranties and service upgrades, refer to www.compaq.com/services/carepaq/ HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-17...
  • Page 226: Led Indicators And Switches

    LED Indicators and Switches This appendix provides information about locating and using system LEDs and switches on a ProLiant ML370 Generation 3 server. For additional information about troubleshooting procedures, refer to Appendix D, “Troubleshooting.” System LEDs The server contains several sets of LEDs that indicate the status and settings of hardware components.
  • Page 227: Front Panel Leds

    LED Indicators and Switches Front Panel LEDs The set of five LEDs on the front of the server indicates system health. Figure E-1 and Table E-1 identify and describe the location and function of each LED. Figure E-1: Front panel LEDs Table E-1: Front Panel LEDs Item Description...
  • Page 228: Hot-Plug Scsi Hard Drive Leds

    LED Indicators and Switches Table E-1: Front Panel LEDs continued Item Description Status Means External system Green Normal (system powered on) health (power supply) Amber Redundant power supply failed; system power supply no longer redundant Critical power supply failure Normal (system off) NIC link/activity LED Green Linked to network...
  • Page 229: Hot-Plug Scsi Hard Drive Leds

    LED Indicators and Switches Figure E-2: Hot-plug SCSI hard drive LEDs Table E-2: Hot-Plug SCSI Hard Drive LEDs Item Description Status Means Drive activity Drive activity No drive activity Online status Flashing Online activity No online activity Fault status Flashing Fault-process activity No fault-process activity...
  • Page 230 LED Indicators and Switches Table E-3: Hot-Plug SCSI Hard Drive LED Combinations Activity Online Fault Status Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array.
  • Page 231 LED Indicators and Switches Table E-3: Hot-Plug SCSI Hard Drive LED Combinations continued Activity Online Fault Status OK to replace the drive online. The drive has failed and has been placed offline. OK to replace the drive online if a predictive failure alert is received, provided that the array is configured for fault tolerance and all other drives in the array are online.
  • Page 232: Rj-45 Connector Leds

    LED Indicators and Switches RJ-45 Connector LEDs The RJ-45 connectors for the network interface controller (NIC) and iLO management on the server rear panel contains two LEDs. Figure E-3 and Table E-4 identify LED locations and status. Figure E-3: RJ-45 connector LEDs Table E-4: RJ-45 Connector LEDs Item LED Description...
  • Page 233: Unit Identification Leds

    LED Indicators and Switches Unit Identification LEDs The server includes unit identification (UID) LEDs with switches on both the front and rear panels. The UID LEDs indicate activity status and can be toggled on and off by the hardware push button or Insight Manager 7. The rear UID LED provides a visual reference for locating an individual server in a rack of servers.
  • Page 234: Hot-Plug Power Supply Leds

    LED Indicators and Switches Hot-Plug Power Supply LEDs Determine the hot-plug power supply status by noting the color of the power supply LED located adjacent to the AC inlet. Figure E-5: Hot-plug power supply LEDs Table E-5: Hot-Plug Power Supply LEDs Item Description Secondary (redundant) power supply...
  • Page 235: Hot-Plug Fan Leds

    LED Indicators and Switches Hot-Plug Fan LEDs Each hot-plug fan contains a dual-color LED. Figure E-6: Hot-plug fan LEDs The hot-plug fan LED indicates the following conditions: • Green = The fan is operating normally. • Amber = The fan has failed. •...
  • Page 236 LED Indicators and Switches Figure E-7 and Table E-6 identify system board LED locations and status indications. Figure E-7: System board LEDs Table E-6: System Board LEDs Item Description Status Memory status 1A Amber = Memory failed Off = Normal Memory status 2A Memory status 3B Memory status 4B...
  • Page 237: System Board Leds And Internal Health Led Status Combinations

    LED Indicators and Switches Table E-6: System Board LEDs continued Item Description Status Online spare Green = Online spare memory configuration feature enabled. System status working normally in online spare memory mode. Amber = Working in fail-over mode with online spare memory Off = Normal memory operation.
  • Page 238 LED Indicators and Switches Table E-7: System Board LEDs and Internal Health LED Status Combinations System LED and Status Internal Health Means LED Status • Processor failure, socket X Processor in socket X has failed. (amber) • Processor has failed over to offline spare, if the second processor is installed.
  • Page 239 LED Indicators and Switches Table E-7: System Board LEDs and Internal Health LED Status Combinations continued System LED and Status Internal Health Means LED Status DIMM failure, all slots in Interleaving error: The bank is not populated one bank (amber) entirely or DIMMs do not all match within the bank.
  • Page 240: System Board Switches

    LED Indicators and Switches System Board Switches Some server operations, including adding or removing a component, changing a security feature, or reconfiguring the server from tower to rack, require that you reconfigure a system switch. If the system configuration is incorrect, the server may not work properly and you may receive error messages on the screen.
  • Page 241: System Maintenance Switch

    LED Indicators and Switches System Maintenance Switch The system maintenance switch (SW1) is a six-position switch that is used for system configuration. The default setting for all six positions is Off. For the proper system maintenance switch settings, refer to Table E-9. Table E-9: System Maintenance Switch (SW1) Position Description...
  • Page 242: System Identification Switch

    LED Indicators and Switches System Identification Switch The system identification switch (SW2) is a three-position switch that identifies the operational configuration of the server. This switch is set to the correct configuration for the server by default. Table E-10 identifies switch settings and positions. CAUTION: Do not alter the default setting for the server.
  • Page 243: Rompaq Disaster Recovery Mode

    LED Indicators and Switches 3. Set the position 6 lever to the On position. 4. Power up the server. All configuration settings are now erased and all system operations halt. 5. Power down the server. 6. Reset the position 6 lever to the default Off position. 7.
  • Page 244: Appendix F Server Specifications

    Server Specifications Server Specifications This appendix provides operating and performance specifications for tower and rack models of the ProLiant ML370 Generation 3 server, including: • Server specifications — Dimensions — Power requirements — Temperature requirements • Minimum hardware configuration • Supported operating systems •...
  • Page 245 Server Specifications Table F-1: Server Specifications Dimensions Tower model Rack model Height (with feet) 46.88 cm (18.46 in) Height (without feet) 44.45 cm (17.50 in) 22.07 cm (8.69 in) Depth (without bezel) 63.50 cm (25.00 in) 65.43 cm (25.75 in) Depth (with bezel) 71.12 cm (28.00 in) Width...
  • Page 246: Minimum Hardware Configuration

    For the latest information on Linux operating system versions and support, refer to www.compaq.com/products/software/linux CAUTION: If the server has a factory-installed operating system, configure the server using the instructions in the HP Factory-Installed Operating System Software Installation Guide or data will be lost.
  • Page 247: Drivers

    Server Specifications Drivers The server features new hardware that does not have driver support on all operating system installation media. It is recommended that you use SmartStart and its Assisted Path feature to install your operating system and the latest driver support. If you do not use SmartStart to install your operating system, drivers for some of the new hardware are required.
  • Page 248: Appendix G System Battery

    System Battery ProLiant ML370 Generation 3 servers have a memory function that requires a battery for retaining stored information. System Board Battery Replacement When the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is usually about five to ten years.
  • Page 249: Locating The System Battery

    System Battery 3. Locate the system battery on the system board. Figure G-1: Locating the system battery 4. Remove the existing battery. Figure G-2: Removing the battery HP ProLiant ML370 Generation 3 Server Setup and Installation Guide...
  • Page 250: Installing The Battery

    System Battery 5. Install the new battery. Figure G-3: Installing the battery 6. Install the access panel. Refer to Chapter 3, “Installing Hardware Options.” 7. Reconnect the power cord and peripheral devices. Refer to “Connecting the Power Cord and Peripheral Devices” in Chapter 4 or in Chapter 5, “Installing the Tower Server.”...
  • Page 251: Index

    Index ASR-2 See Automatic Server Recovery-2 (ASR-2) authorized reseller xviii AC power cord See power cord Automatic Server Recovery-2 (ASR-2) access panel defined 7-17 locating 3-2 disabling 7-6, 7-17 removing 3-18 features 1-14 access panel labels 3-18 menu 7-6 accumulators A-8 acoustic noise, reducing 7-8 administrator password feature 1-15...
  • Page 252 Index CD-ROM drive connector See IDE connector cable management arm CD-ROM problem diagnosis D-13 extending 4-13 installing 4-13 Documentation 3-1 kit contents 2-11 Management 7-19 securing cables 4-17 Rack Products Documentation 2-3 cables and cabling SmartStart 7-13 cable management arm 4-14, 5-3 chassis comparison 3-2 CD-ROM drive 6-4 Class 1 laser product A-6...
  • Page 253 Index default settings RBSU, changing 7-3 electrical grounding requirements 2-6 system identification switch environmental requirements (SW2) E-17 airflow 2-4 system maintenance switch (SW1) E-16 electrical grounding 2-6 diagnostics overview 2-3 support, described 1-10 power 2-6 system health LEDs, features 1-10 space 2-4 system health LEDs, locating 3-3, 3-4 temperature 2-7...
  • Page 254 Index fan cage, installing 3-62 grounding See electrical grounding fan connectors requirements redundant option, locating 3-11 grounding methods B-1, B-2 system board, locating 3-11 guides fan LEDs, overview 3-61 Factory-Installed Operating System fan speed, configuring with RBSU 7-8 Software Installation Guide D-15 HP ProLiant ML370 Generation 3 fans Server Maintenance and Service...
  • Page 255 Index server rails 4-6 addresses A-3 tape drives 3-53 telephone numbers A-3 tower server 5-1 website xviii Installing Rack Products video 2-3 Integrated Lights-Out (iLO) features 1-9 management port, locating 3-5, 3-6 IDE connector, locating 3-11 Integrated Management Log (IML) iLO See Integrated Lights-Out (iLO) features 1-14, 7-17 IML See Integrated Management Log...
  • Page 256 Index regulations, CDRH A-6 features 1-4 type A-7 installation 3-32 LEDs insufficient during installation D-13 external system health 3-3, 3-4, E-3 minimum requirements F-3 fans 3-61 online spare 3-32 front and rear unit identification E-8 online spare configuration 3-34 front panel E-2 online spare support 1-4 hard drives 3-41, E-3 option kits 3-36...
  • Page 257 Index notice redundant hot-plug power supply 1-11 Canadian A-4 Remote Insight Lights-Out Edition II Japanese A-5 (RILOE II) 1-2 BSMI A-6 website 3-22 NVRAM problem diagnosis D-12 when to clear D-12 panels, blanking 2-4 write protect 1-16 parallel connector, locating 3-5, 3-6 parallel interface control 1-16 part numbers Online ROM Flash Utility...
  • Page 258 Index power cord management clip 3-70 processor air baffle power distribution unit (PDU) 2-7 installing 3-31 Power On/Standby button removing 3-23, 3-44 function E-3 processor fans, locating 3-61 locating 3-3, 3-4 processor power module (PPM) slots, powering down the server 3-16 locating 3-11, 3-24 powering up the server 4-18, 5-4 processor power module (PPM),...
  • Page 259 Index rack server See also racks defined 7-10 cable management 4-17 support 1-9, 1-12 chassis components 3-2 registering the server 4-22, 5-7 extending 4-23 regulations, Class A and B A-2 front panel components 3-4 regulatory compliance, identification installing 4-1 number A-1 installing rack rails 4-7 Remote Insight Lights-Out Edition II installing server rails 4-6...
  • Page 260 Index resources, rack planning 2-2. See also routine maintenance 4-22, 5-8 documentation; guides routing cables 4-14, 5-3, 6-16 RFI/EMI connector hoods A-4 RILOE II See Remote Insight Lights-Out Edition II (RILOE II) screw retaining plate RJ-45 connector See Ethernet port installing 4-14 kit contents 2-11 features 1-9...
  • Page 261: System Board Leds

    Index serial number, locating 3-7 SmartStart CD Series 7000 racks contents 7-13 airflow requirements 2-5 using 4-20, 5-6 caution, airflow 2-5, 4-3 SmartStart Scripting Toolkit Series 9000 racks, airflow requirements 2-5 defined 7-15 series number A-1 features 1-13 Server Asset Text menu 7-7 software See operating systems;...
  • Page 262 Index system maintenance switch (SW1) troubleshooting locating 3-11, E-15 BIOS problems D-14 settings E-16 CD-ROM problems D-13 System Options menu 7-4 CMOS problems D-14 configure-to-order system problems D-15 error messages C-1 factory-installed software tape drives problems D-15 cabling 6-5 how to diagnose problems D-5, D-15 installing 3-53 installation problems D-13, D-15 supported 1-5...
  • Page 263 Index Diskette Builder 7-14 overview 1-12 Wake on LAN (WOL), support 1-6 RBSU 7-2 warranties ROMPaq 7-11 features 1-11 SmartStart Scripting Toolkit 7-15 website 1-11, D-17 Survey Utility 7-19 websites utility diskettes, creating 7-14 CarePaq 2-1, D-17 Utility Language menu 7-9 drivers F-4 HP xviii Linux information F-3...

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