HP 330834-B21 - StorageWorks Ultrium 460 Tape Library Drive Module Getting Started Manual
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Summary of Contents for HP 330834-B21 - StorageWorks Ultrium 460 Tape Library Drive Module
- Page 1 hp StorageWorks getting started guide Ultrium tape drive internal model Ultrium 230i, 460i, 960i...
- Page 2 open this flap for quick start installation poster...
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Page 5: Table Of Contents
Internal drives - contents Pre-Installation Before you start page 3 Backup software and drivers page 5 Using the CD-ROM page 7 Installing the tape drive Step 1: Check the SCSI connection page 9 Step 2: Check the drive’s SCSI ID page 11 Step 3: Prepare the mounting bay page 13... -
Page 6: Product Details
July 2004 Part Number: Q1538-90905 Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. -
Page 7: Before You Start
Before you start HP StorageWorks Ultrium tape drives are designed to operate on a low voltage differential SCSI bus (LVDS). This guide describes how to install: • HP StorageWorks Ultrium 960 tape drives, high-performance Ultra 320 SCSI devices with a maximum burst transfer speed of 320 MB/second. •... -
Page 8: Mounting Bay
What are the mounting requirements for the tape drive? Mounting bay You need one industry-standard, 5¼-inch, full-height bay in which to install the HP StorageWorks Ultrium tape drive. Power requirements are: Voltage Typical Current Maximum Current Ultrium 460 Ultrium 230 3.2 A 5.2 A 6.3 A... -
Page 9: Backup Software And Drivers
Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach configuration, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single-server environment. - Page 10 install your product learn about your product register your product buy media online troubleshoot with L&TT HP StorageWorks Tape Figure 1: the CD-ROM...
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Page 11: Using The Cd-Rom
Using the CD-ROM The HP StorageWorks Tape CD-ROM is a central source of information about your tape drive with utilities for getting the best performance from your tape drive. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot performance after installation. - Page 12 68-pin internal SE connector SCSI ribbon (Do not use) cable 50-pin internal SE connector (Do not use) 68-pin internal LVD/SE connector The example shows an Adaptec 29160 HBA tape drive SCSI HBA SCSI ribbon cable Figure 2: checking the SCSI connection...
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Page 13: Step 1: Check The Scsi Connection
Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. Most users can use HP Library & Tape Tools to check the SCSI bus, see page 33. If you answer ‘Yes’ to all these questions, you are ready to install your tape drive. - Page 14 Example SCSI IDs (Default) Figure 3: checking the SCSI ID...
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Page 15: Step 2: Check The Drive's Scsi Id
Step 2: Check the drive’s SCSI ID Your HP StorageWorks Ultrium drive is shipped with a default SCSI ID of 3, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk. - Page 16 Figure 4a: preparing mounting bay in a typical HP AlphaServer Figure 4b: preparing mounting bay in a typical HP Proliant server...
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Page 17: Step 3: Prepare The Mounting Bay
Step 3: Prepare the mounting bay Warning To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive. Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available. - Page 18 Figure 5a: attaching mounting rails in a typical HP ProLiant 530 or 570 server M3 mounting screws (ML350) M3 offset mounting screws (ML370) Figure 5b: attaching mounting screws in a typical HP ProLiant 350 or 370 server...
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Page 19: Hp Proliant Servers
Step 4: Attach mounting hardware If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive in this step. If your server does not require special mounting hardware, proceed to “Step 5: Install the drive”... - Page 20 Figure 6: installing the drive...
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Page 21: Step 5: Install The Drive
Step 5: Install the drive Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as shown in Figure 6. If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive. - Page 22 SCSI ribbon cable power cable SCSI ribbon cable (correctly terminated) tape drive SCSI power controller cable connection power supply Figure 7: attaching power and SCSI cables...
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Page 23: Where Should The Scsi Terminator Be
Step 6: Attach power and SCSI cables Attach a spare power cable from the server's internal power supply to the power connector, as shown in Figure 7, item 1. Attach a spare connector on the server or HBA’s SCSI ribbon cable to the SCSI connector of the drive, as shown in Figure 7, item 2. - Page 24 plastic rail server latch Figure 8a: securing drive to mounting hardware (example shows HP ProLiant ML530) use M3 screws Figure 8b: securing drive, no mounting hardware (example shows HP AlphaServer ES40)
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Page 25: Step 7: Secure The Drive
Step 7: Secure the drive Note The server latches and side views of your server model may not be exactly the same as shown in the illustrations. Please refer also to you server documentation. Mounting hardware used (HP ProLiant) Ensure that you use the correct mounting rails or locating screws, as described in “Step 4: Attach mounting hardware”... - Page 26 arrow indicates leading direction affix label here Figure 9a: loading a cartridge Eject button Figure 9b: unloading a cartridge...
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Page 27: To Load A Cartridge
Step 8: Verify installation Check operation Switch on the server. The tape drive will run its hardware self-test, which takes about 5 seconds. If self-test passes, the green Ready LED flashes and then shows steady green. If the test fails, the Drive Error and Tape Error LEDs flash, while the Ready and Clean (or Use Cleaning Cartridge) LEDs are off. - Page 28 Eject button Emergency Reset Status LEDs Ready Drive Error Tape Error Clean Figure 10a: Ultrium 960 and 460 tape drive controls and indicators Eject button Status LEDs Ready Drive Error Tape Error Cleaning Cartridge Emergency Reset Figure 10b: Ultrium 230 tape drive controls and indicators...
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Page 29: Front Panel Leds
Your HP StorageWorks Ultrium tape drive Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. These LEDs provide useful troubleshooting information, see also “Understanding the LEDs” on page 42. See page 23 for more information about using the eject button in normal operation and page 46 for details about force eject and emergency reset. - Page 30 padlock indicates cartridge is protected Figure 11: write-protecting cartridges...
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Page 31: Use The Correct Media
Use the correct media For best performance we recommend HP branded media. Order online at: www.hp.com/go/storagemedia/ultrium . Data cartridges HP StorageWorks Ultrium tape drives use Ultrium tape cartridges. These are single-reel cartridges that match your drive's format and are optimized for high capacity, throughput and reliability. -
Page 32: Cleaning Cartridges
Write-protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten, you can write- protect the cartridge. Always remove the cartridge from the tape drive before you change the write protection. • To write-protect a cartridge, slide the red tab by the label area on the rear face of the cartridge to close the hole. -
Page 33: Register Your Tape Drive
Register your tape drive Once you have installed and tested your HP StorageWorks Ultrium tape drive, please take a few minutes to register your product. You can register via the web at www.register.hp.com . To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. - Page 34 Figure 12a: using HP OBDR, step 1 Figure 12b: using HP OBDR, step 2 Figure 12c: using HP OBDR, step 3...
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Page 35: Using Hp Obdr
Using HP OBDR Compatibility HP One-Button Disaster Recovery is a standard feature on all HP StorageWorks Ultrium tape drives. However, it can only be used with specific configurations and, although it can be used in a network environment, will only recover the server to which the tape drive is directly connected. -
Page 36: Testing For Compatibility
Refer to the HP OBDR web site at www.hp.com/go/obdr for more information about using this feature and compatibility. Testing for compatibility We recommend that you perform a full disaster recovery immediately after installation—if possible, onto a blank hard disk. If you do not have a blank hard disk and do not want to overwrite your system, you can safely cancel the disaster recovery process at step 3 in the following procedure. -
Page 37: Diagnostic Tools
Diagnostic tools HP Library & Tape Tools HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for your HP tape storage product. It is available on the CD shipped with your product or as a free download from the HP web site. -
Page 38: Performance Assessment Tools
to be connected to the internet for this. • Run tests: allows you to run proactive tests on your drive, such as the drive assessment test, which will verify the functionality of your drive in around 20 minutes. HP recommends running this test before calling HP Support. -
Page 39: Optimizing Performance
Optimizing performance We strongly recommend that you check the information on our web site at www.hp.com/ support/pat. This contains detailed support information that will enable you to identify bottlenecks and take full advantage of the performance capabilities of the Ultrium family of tape drives. - Page 40 to keep the tape drive working at optimum performance. • Tape media type The data cartridge should match the specification of the tape drive. A lower specification will have a lower transfer speed (see “Data cartridges” on page 27). Use Ultrium 800 GB or Ultrium 800 GB WORM cartridges with Ultrium 960 tape drives, Ultrium 400 GB cartridges with Ultrium 460 tape drives and Ultrium 200 GB cartridges with Ultrium 230 tape drives.
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Page 41: Troubleshooting
Troubleshooting The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host server and its connections, or with the way the system is being operated. Most modern SCSI host bus adapters locate and display attached devices when the system is booting up. - Page 42 Problems encountered during installation Unpacking Description Further information Some parts appear to be missing or Contact your vendor if any parts need replacing. damaged. The screws or mounting hardware are not suitable for the server Description Further information Additional parts may be required for fitting The HP StorageWorks Ultrium internal tape drive will the tape drive into the server.
- Page 43 Is the correct SCSI host bus adapter installed? Description Further information The server already has a SCSI host bus If your server is in its original configuration (no adapter but it is difficult to determine SCSI adapters have been added or removed) then what type it is.
- Page 44 Testing after installation Remember that the system recognizes devices during boot-up. If you swap or connect a product when your system is running, you will need to reboot the system. Rebooting the system will reset devices and will often resolve problems. It is good practice to reboot every time you add a driver or install firmware.
- Page 45 The application does not recognize the tape drive Possible reason Recommended action The application does not support the tape Use HP Library & Tape Tools to check that the drive. drive is installed properly. Refer to our World Wide Web site (www.hp.com/go/connect) for details of software applications that support the HP StorageWorks Ultrium tape drive.
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Page 46: Understanding The Leds
Understanding the LEDs LEDs during self-test Ultrium 960 and 460 Ultrium 230 Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status, and two LEDs on the rear panel. These LEDs provide useful troubleshooting information. - Page 47 Using the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support . Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. Cause Action required Sequence Make sure the drive is switched on.
- Page 48 Cause Action required Sequence None. Ready is FLASHING fast. The drive is Do not reset or power cycle the drive. downloading firmware. None. Ready is OFF, others are Do not reset or power cycle the drive. Firmware is being reprogrammed. Load the Ultrium cleaning cartridge.
- Page 49 Cause Action required Sequence Insert a cartridge to clear the LED sequence. If the Drive Error, Tape Error and condition persists, call for service. Ready FLASHING. There is a firmware download problem. Power cycle or reset the drive. Drive Error and Ready ON with Tape Error and Clean Upgrade the firmware.
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Page 50: Problems With Cartridges
Problems with cartridges If you experience any problems using HP branded cartridges, check: • You are using the correct cartridge for your tape drive, see “Use the correct media” on page 27. • The cartridge case is intact and that it contains no splits, cracks or damage. •... - Page 51 rewind time). It is important that you allow sufficient time for the drive to complete this process. If you interrupt it, you may damage the media or the tape drive. If the cartridge is still jammed, press the emergency reset button as shown on page 25. (Use the tip of a paperclip to press the button.) Wait for the drive to reset and get back to the loaded position.
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Page 52: Other Sources Of Information
Other sources of information You will also find troubleshooting information and contact details on the HP StorageWorks Tape CD-ROM and the HP web site. In particular: • The online User’s Guide on the HP StorageWorks Tape CD-ROM contains troubleshooting information. •... -
Page 53: To Disconnect Your Drive
Replacing your tape drive If your tape drive proves to be faulty and cannot be repaired and it is still covered by the original warranty, it will be replaced. To disconnect your drive Unpack your replacement drive, and retain the packaging. Switch off your server to power off the tape drive and any other devices that are on the same SCSI bus. - Page 56 http://www.hp.com/go/storagemedia http://www.hp.com/support/ultrium Q1538-90905...