HP AK373A - StorageWorks All-in-One Storage System 1200r 5.4TB SAS Model NAS Server User Manual page 6

9 Troubleshooting, servicing, and maintenance ..................................... 121
Troubleshooting the storage system ............................................................................................ 121
Operating system problems and resolutions ......................................................................... 121
Application software problems ........................................................................................... 122
ASM alerts ............................................................................................................... 122
Recovering from logical disk failure .................................................................................... 130
Maintenance updates ....................................................................................................... 131
System updates .......................................................................................................... 131
Troubleshooting resources .................................................................................................. 131
HP web site .............................................................................................................. 131
Storage system documentation ..................................................................................... 131
Subscriber's Choice ................................................................................................... 131
White papers ............................................................................................................ 131
Firmware updates ...................................................................................................... 132
WEBES (Web Based Enterprise Services) ................................................................................... 132
Certificate of Authenticity ......................................................................................................... 132
10 System recovery ........................................................................... 133
The System Recovery DVD ........................................................................................................ 133
To restore a factory image ....................................................................................................... 133
Systems with a DON'T ERASE partition ...................................................................................... 133
Managing disks after a restoration ............................................................................................ 133
A File server management .................................................................. 135
New or improved file services features in Windows Storage Server 2003 R2 .................................. 135
Storage Manager for SANs ............................................................................................... 135
Single Instance Storage ..................................................................................................... 135
Search enhancements ....................................................................................................... 136
File Server Resource Manager ............................................................................................ 136
Windows SharePoint Services ............................................................................................ 136
HP All-in-One Management Console ................................................................................... 136
File services management ........................................................................................................ 137
Configurable and pre-configured storage ............................................................................ 137
Storage management utilities ............................................................................................. 138
Array management utilities .......................................................................................... 138
Array Configuration Utility .......................................................................................... 138
Disk Management utility ............................................................................................. 139
Guidelines for managing disks and volumes ........................................................................ 139
When managing disks and volumes: ............................................................................ 139
Scheduling defragmentation .............................................................................................. 140
Disk quotas ..................................................................................................................... 140
Adding storage ................................................................................................................ 141
Expanding storage .................................................................................................... 141
Extending storage using Windows Storage Utilities ........................................................ 142
Expanding storage using the Array Configuration Utility ................................................. 142
Volume shadow copies ............................................................................................................ 143
Shadow copy planning ..................................................................................................... 143
Identifying the volume ................................................................................................ 143
Allocating disk space ................................................................................................. 144
Identifying the storage area ........................................................................................ 145
Determining creation frequency ................................................................................... 145
Shadow copies and drive defragmentation .......................................................................... 145
Mounted drives ................................................................................................................ 146
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