D-Link KVM-410 - Single Port KVM Switch User Manual
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D-Link KVM-410 - Single Port KVM Switch User Manual

D-Link KVM-410 - Single Port KVM Switch User Manual

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  • Page 2: Table Of Contents

    Customization ............28 Users ..............58 Firmware ..............29 Customization ............60 Windows Client ............30 Firmware ..............61 Operation ............... 32 Windows Client ............62 OSD Control Panel .......... 32 The Connection Screen ........63 D-Link KVM-410 User Manual...
  • Page 3 KVM-410 Technical Specifications ......77 Troubleshooting ............. 78 General Operation ........... 78 Windows Client ..........79 Java Client ............80 Log Server ............80 IP Address Determination ........ 81 Contacting Technical Support ........84 Warranty ..............85 Registration ..............90 D-Link KVM-410 User Manual...

  • Page 4: Product Overview

    Section 1 - Product Overview Product Overview Package Contents • D-Link KVM-410 IP KVM Switch • Detachable 6 ft. KVM Cable • CD-ROM with Manual and Software • Quick Installation Guide • Rack Mount Kit • Power Adapter (5.0V; 2.6A) •...

  • Page 5: System Requirements

    800 x 600 56, 60, 70, 75, 85, 90, 100, 120 1024 x 768 60, 70, 75, 85, 90, 100 1152 x 864 60, 70, 75, 85 1280 x 1024 60, 70, 75 1600 x 1200 D-Link KVM-410 User Manual...

  • Page 6: Introduction

    Section 1 - Product Overview Introduction The D-Link KVM-410 is a control device that gives users the ability to monitor and access their computers from remote locations using a standard Internet browser or Windows-based application. The KVM-410 connects to the Internet, an Intranet, LAN, or WAN using industry standard Category 5 Ethernet cable, and uses a KVM cable to connect to an existing local KVM switch, server, or workstation.
  • Page 7 Your KVM-410 investment is protected by the ability to stay current with the latest functionality improvements by downloading firmware update files from the D-Link support website as they become available, and then using the administrative tools to quickly and conveniently perform any necessary upgrades.

  • Page 8: Features

    • Windows and Java-based client software; Java client works with all operating systems • Upgradable firmware via RJ-45 Ethernet connection • Three level password access: Administrator, User and Viewer • Supports up to 16 unique user accounts • Supports up to 4 concurrent user logins D-Link KVM-410 User Manual...

  • Page 9: Hardware Overview

    This LED will illuminate GREEN to indicate a 10Mbps connection or ORANGE to indicate a 100Mbps connection. Link LED: Flashes GREEN to indicate that a Client program is accessing the device. Power LED: Illuminates ORANGE when the KVM-410 is powered up and ready for operation. D-Link KVM-410 User Manual...

  • Page 10: Rear Panel (Connections)

    The Ethernet cable that connects the KVM-410 to the LAN or WAN connects here. RS-232 Port: The RS-232 port is made available for use with a PoE remote power management module. Power Jack: The power adapter cable plugs in here. D-Link KVM-410 User Manual...

  • Page 11: Installation

    1. Plug the local administrator’s monitor, keyboard and mouse into the device’s Console Ports. 2. Connect the provided KVM cable to the PC/KVM port. 3. Connect the other end of the provided KVM cable to an existing KVM switch, server or workstation. D-Link KVM-410 User Manual...
  • Page 12 4. Plug the LAN or WAN cable into the RJ-45 LAN port. 5. Connect the power adapter to the KVM-410, then plug in the adapter to an AC power source. 6. Power up your server, workstation or existing KVM installation. D-Link KVM-410 User Manual...

  • Page 13: Rack Mounting

    Section  - Unpacking and Installation Rack Mounting The D-Link KVM-410 can be mounted in an existing system rack for convenience and accessibility. To rack mount the device, do the following: 1. Using the screws provided in the package, screw the mounting bracket into the top or bottom of the device as shown in the diagram below.
  • Page 14 Section  - Unpacking and Installation 2. Screw the bracket into any convenient location on the rack. D-Link KVM-410 User Manual...

  • Page 15: Configuration

    1. Open a web browser and in the address bar, enter the IP Address of the KVM-410: 2. A Security Alert dialog box appears: 3. Click Yes to accept the certificate, and Click Yes again if a second alert appears. D-Link KVM-410 User Manual...
  • Page 16 4. The KVM-410 login page will appear: 5. Provide a user name and password to login to the device. The default user name is administrator, and the default password is password. After logging in, the KVM-410 Main Page will appear: D-Link KVM-410 User Manual...
  • Page 17 • Logout - Clicking this button will log the user out and end their KVM-410 session. It is important for users to log out and end their session, otherwise they must wait until the Timeout period has expired before they can access the KVM-410 again. D-Link KVM-410 User Manual...

  • Page 18: General

    KVM-410. This simplifies management if there is more than one device on the network. MAC Address The KVM-410 MAC Address is displayed here. Firmware The current firmware version of the KVM-410 Version is displayed here. D-Link KVM-410 User Manual...

  • Page 19: Network

    Transactions such as logins and internal status messages are kept in an automatically generated log file. Specify the MAC Address and port number for the server you want the log server software to run on. (See p. 71) D-Link KVM-410 User Manual...

  • Page 20: Security

    KVM-410 with the Java client, and it is recommended for security purposes that the name be changed periodically. Admin Station Admin Station Filters are only supported in the Filters Windows-based Administrative Tool utility. See p. 46 for a detailed description. D-Link KVM-410 User Manual...

  • Page 21: Filtering

    To enable IP filtering for User Stations, Click the IP Filter Enable check box so a check mark appears. To add a Filter: 1. Select whether the Filter will include or exclude specified User Stations. 2. Click Add. A dialog box similar to the one below will appear: D-Link KVM-410 User Manual...
  • Page 22 To delete a filter, select the filter and Click Remove. To modify an existing filter, select it and Click Edit. The Edit dialog box is similar to the Add dialog box. When prompted, simply delete the old address and replace it with the new one. D-Link KVM-410 User Manual...
  • Page 23 To delete a filter, select the filter and Click Remove. To modify an existing filter, select it and Click Edit. The Edit dialog box is similar to the Add dialog box. When prompted, simply delete the old address and replace it with the new one. D-Link KVM-410 User Manual...

  • Page 24: Radius

    4. In the Retries field, set the number of times to retry RADIUS authentication. 5. In the Shared Secret field, enter the shared secret that the KVM-410 will use to authenticate on the RADIUS server. D-Link KVM-410 User Manual...
  • Page 25 Windows Client; user can access the attached PoE device. w,j,l User can access the system via the Windows Client; user can access the system via the Java Client; user can access log information via the user’s browser. D-Link KVM-410 User Manual...

  • Page 26: Users

    View Only: Allows the user to view the video display only when directly connected to the KVM and grants read-only permissions. Log: Allows the user to view the log file. Power Management: Allows the user to control an attached Power Distribution Unit. D-Link KVM-410 User Manual...
  • Page 27 To modify an existing user profile, select the user from the User List, make the desired changes to the user profile in the User Info box, and Click Update. The Reset button clears all the information in the User Info box for a selected user. D-Link KVM-410 User Manual...

  • Page 28: Customization

    KVM-410 at the same time. Checking the Reset on exit option will cause Reset Config the KVM-410 to reset it’s configuration and implement any new changes when you log out. Resetting takes approximately 30-60 seconds. D-Link KVM-410 User Manual...

  • Page 29: Firmware

    2. Click the Browse button, navigate to the directory containing the firmware file, and select it. 3. Verify the file path, and Click Upload. 4. After the upload completes, click the Apply icon at the top left of the page. D-Link KVM-410 User Manual...

  • Page 30: Windows Client

    If it is disabled the remote screen is not resized. 4. Click Switch to take over control of the device that the KVM-410 is connected to. D-Link KVM-410 User Manual...
  • Page 31 Section 4 - Windows Client 5. After switching to control of the remote server or workstation, a window displaying the remote desktop similar to the one below appears: D-Link KVM-410 User Manual...

  • Page 32: Operation

    Mouse over the space to see the video resolution and IP address of the device at the remote location. These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. Click the icon to toggle the status. D-Link KVM-410 User Manual...

  • Page 33: Keystrokes

    2. Moving the mouse pointer into the OSD panel and then moving it back out again. 3. Performing an Auto Sync with the Video Adjustment function (see Video Adjustment, p. 38 for details). If performing these actions doesn’t resolve the problem, do the following: D-Link KVM-410 User Manual...
  • Page 34 (Click Advanced to get the dialog box for this). WinNT / Win98 / Win95: Set the mouse speed to the slowest position. Sun / Linux: Open a terminal session and issue the following command: Sun: xset m 1 Linux: xset m 0 D-Link KVM-410 User Manual...

  • Page 35: Hotkeys

    The Hotkey setup utility is accessed by clicking the Keyboard icon on the OSD Control Panel. The actions performed by the hotkeys are listed in the left hand column, and the currently defined hotkey combinations are listed in the column on the right. D-Link KVM-410 User Manual...
  • Page 36 [F12 + Tab] and [Ctrl + F12 + Del]. Note: To invoke an action, you must press and release the keys one key at a time. Do not press the keys all at once. D-Link KVM-410 User Manual...
  • Page 37 Note: You can use the same function keys for more than one action, however, the first key can not be the same as any other sequence. For example, you can use [F1 F2 F3] for one action; [F2 F1 F3] for another; [F3 F2 F1] for a third, etc. D-Link KVM-410 User Manual...

  • Page 38: Video Adjustment

    Sense If you need to adjust the gamma level of the remote video display, put a check mark in the Enable box, then drag the slider bar until the desired result is obtained. D-Link KVM-410 User Manual...

  • Page 39: Java Client

    3. In the Default Java program name field, enter a Java program name. 4. Click Apply. 5. Logout and close the browser. Open a new browser and login using the IP Address of the KVM-410 followed by the Java program name: D-Link KVM-410 User Manual...
  • Page 40 6. To run the Java Client, select Java Client from the menu on the left panel of the KVM-410 Main Page. 7. A file download prompt will appear. Click Open to run the Java Client utility. An authentication progress window will appear. 8. Once the authentication process is complete, the remote system display will appear: D-Link KVM-410 User Manual...

  • Page 41: Operation

    The Java Client’s toolbar gives you control over the KVM operations. It is hidden in the blank area at the bottom center of the screen, and appears when the mouse pointer is moved over this area. Adjust Video Mouse Screen Mode Exit Keypad Keyboard Lock Indicators Help &Resolution D-Link KVM-410 User Manual...
  • Page 42 Sense If you need to adjust the gamma level of the remote video display, put a check mark in the Enable box, then drag the slider bar until the desired result is obtained. D-Link KVM-410 User Manual...
  • Page 43 Next, move your local mouse pointer directly over the remote mouse pointer and Click. Keyboard Lock Indicators These indicators show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. Click on the icon to toggle the status. D-Link KVM-410 User Manual...
  • Page 44 Clicking this button toggles the display between full screen and window modes. Help Clicking the “?” button opens the Java Client help pages. Exit Click this button to exit the Java Client program and return to local operation. D-Link KVM-410 User Manual...

  • Page 45: Log File

    When a new event is recorded after there are 512 events in the log file, the earliest event in the list is discarded. To keep a record of all events, the Log Server Program must be installed. (see p. 71 for details). To clear the log file, click on the Clear Log icon. D-Link KVM-410 User Manual...

  • Page 46: Admin Programs

    1. Open the folder where the Administrative Tool setup icon is located and double click the icon. The Administrative Tool installation screen appears: 2. Click Next and follow the on-screen instructions. When the installation completes, a KVM-410 Admin Tool icon appears on your desktop. D-Link KVM-410 User Manual...

  • Page 47: Starting Up

    The serial number can be found on the KVM-410 CD case. Enter the serial number, and Click OK. As the Administrative Tool program loads, the following screen is displayed: D-Link KVM-410 User Manual...
  • Page 48 LAN, it will list the unit but will be unable to connect to it. You should change the IP address of that unit to match the local LAN segment. D-Link KVM-410 User Manual...

  • Page 49: Logging In

    When you successfully login to the KVM-410 for the first time using the default Username and Password, the following message appears: For security reasons, it is important to change the default administrator password to something unique. D-Link KVM-410 User Manual...

  • Page 50: Settings Utility

    2. Click OK on the Settings Notebook to start the updating procedure. Click Cancel to abandon the changes. When finished, the following message appears: 3. Click OK and you will return to the Administration Utility device selection window. D-Link KVM-410 User Manual...

  • Page 51: General

    A unique device name can be assigned to the KVM-410. This simplifies management of more than one device. The KVM-410 MAC Address is displayed MAC Address here. Firmware The current firmware version of the KVM-410 Version is displayed here. D-Link KVM-410 User Manual...

  • Page 52: Network

    Log Server Transactions such as logins and internal status messages are kept in an automatically generated log file. Specify the MAC Address and port number for the server you want the log server software to run on. D-Link KVM-410 User Manual...

  • Page 53: Security

    Admin Station Admin Station Filters specify which MAC addresses Filters are allowed to access the system using the KVM-410 Administration Utility. If nothing is specified here, there are no restrictions. D-Link KVM-410 User Manual...

  • Page 54: Filtering

    From IP Address. To filter a range of addresses, enter the last IP Address of the range. Click OK. 5. Repeat these steps for any additional IP Addresses or ranges or addresses you want to filter. D-Link KVM-410 User Manual...
  • Page 55 To delete a filter, select the filter and Click Remove. To modify an existing filter, select it and Click Edit. The Edit dialog box is similar to the Add dialog box. When prompted, simply delete the old address and replace it with the new one. D-Link KVM-410 User Manual...

  • Page 56: Radius

    5. In the Shared Secret field, enter the shared secret that the KVM-410 will use to authenticate on the RADIUS server. 6. On the RADIUS Server, set the access rights for each user according to the information on the table below: D-Link KVM-410 User Manual...
  • Page 57 Windows Client; user can access the attached PDU device. w,j,l User can access the system via the Windows Client; user can access the system via the Java Client; user can access log information via the user’s browser. D-Link KVM-410 User Manual...

  • Page 58: Users

    View Only: Allows the user to view the video display only when directly connected to the KVM and grants read-only permissions. Log: Allows the user to view the log file. Power Management: Allows the user to control any attached Power Distribution Unit. D-Link KVM-410 User Manual...
  • Page 59 To modify an existing user profile, select the user from the User List, make the desired changes to the user profile in the User Info box, and Click Update. The Reset button clears all the information in the User Info box for a selected user. D-Link KVM-410 User Manual...

  • Page 60: Customization

    KVM-410 at the same time. Checking the Reset on exit option will cause the Reset Config KVM-410 to reset it’s configuration and implement any new changes when you log out. Resetting takes approximately 30-60 seconds. D-Link KVM-410 User Manual...

  • Page 61: Firmware

    3. Verify the file path is correct, and Click Upload. 4. Enable the Reset on Exit check box. 5. Click OK to save your settings and reset the KVM-410. D-Link KVM-410 User Manual...

  • Page 62: Windows Client

    KVM-410 CD case. 4. Click OK. In order for the Windows Client to install properly, you must have DirectX 7.0 or higher installed on your computer. If it is not installed, the client program will not load. D-Link KVM-410 User Manual...

  • Page 63: The Connection Screen

    Switch to established, this button becomes active. Remote View Click it to switch and take over console control of the device connected to the KVM-410 Change Allows the user to change their password Password after logging in. D-Link KVM-410 User Manual...
  • Page 64 Open - Allows the user to open a previously saved work file and use the values contained in it. Save - Allows the user to save the values presently in effect as the current work file. D-Link KVM-410 User Manual...
  • Page 65 If it is not selected, the remote screen will be resized to fit the resolution of the local monitor. If the remote resolution is larger than the local settings, the remote display will be centered on the local screen. D-Link KVM-410 User Manual...
  • Page 66 Section  - Admin Programs Help The Help option opens the KVM-410 Windows Client help menu. The Help section contains information on initiating connections, configuring Hotkeys, general operation and troubleshooting. D-Link KVM-410 User Manual...
  • Page 67 Click OK. The program will attempt to contact the KVM-410 unit. Messages regarding the progress will appear in the Message List window. 4. Once the connection is established, Click Switch to Remote View to take over control of the remote device. D-Link KVM-410 User Manual...

  • Page 68: Operation

    Local keystrokes and mouse input is captured and sent to the remote system. The AP Windows Client operates the same as the browser-based version of the Windows Client. Refer to p. 30 for details. D-Link KVM-410 User Manual...

  • Page 69: Java Client

    4. An Address Input dialog box appears: 5. Enter the IP address of the KVM-410, including the Java Client name. ( ex. 192.168.0.60/java.html) 6. Click OK. A login dialog box will appear: 7. Provide a valid Username and Password and Click OK. D-Link KVM-410 User Manual...

  • Page 70: Operation

    Local keystrokes and mouse input is captured and sent to the remote system. The AP Java Client operates the same as the browser-based version of the Java Client. Refer to p. 39 for details. D-Link KVM-410 User Manual...

  • Page 71: Log Server

    4. Make sure that the MAC address and port number of the computer that will contain the Log Server Events database is specified on the Network page of the KVM-410 Main Page or the Administrative Tool. (see p. 19) 5. To run the Log Server utility, double-click the KVM-410 Log Server icon: D-Link KVM-410 User Manual...
  • Page 72 Menu Bar Located at the top of the screen. KVM-410 List Lists available KVM-410 units. Display area for Events List all events logged. Each of these components is explained in the sections that follow. D-Link KVM-410 User Manual...

  • Page 73: Menu Bar

    To edit or delete a listed KVM-410, first select the unit you want to edit or delete from the KVM-410 List, then open the Configure menu and select Edit or Delete. The same dialog box appears when editing existing units. D-Link KVM-410 User Manual...
  • Page 74 Most - Events concerning System Settings and User login information, displayed in red. Less - Events concerning Network IP settings, displayed in blue. Least - Events concerning video settings, displayed in black. Start Time/Date Select the date and time you want the search to start from. D-Link KVM-410 User Manual...
  • Page 75 The Options menu contains the Retry option. Retry allows you to set the number of seconds that the Log Server should wait before attempting to reconnect if a previous attempt to connect has failed. The following window appears: D-Link KVM-410 User Manual...

  • Page 76: List Panels

    KVM-410. Displays the number of days the events Days are kept in the database for the selected KVM-410. Description Displays the descriptive information assigned to the selected KVM-410 when it was added to the Log Server. D-Link KVM-410 User Manual...

  • Page 77: Appendix

    10Base-T Ethernet; 100Base-T Fast Ethernet; TCP/IP; HTTP Environment: Operating Temperature: 0 - 50° C Storage Temperature: -20° - 60° C Humidity: 0 - 80% RH Housing: Metal Weight: 0.51kg Dimensions: 20 x 8 x 2.5 cm D-Link KVM-410 User Manual...

  • Page 78: Troubleshooting

    If the display of two mouse pointers (local and remote) is too c onfus in g , you c an us e t he Tog gle M ou se Display function to shrink the non-functioning pointer. See p. 32 for details. D-Link KVM-410 User Manual...

  • Page 79: Windows Client

    Remote display is rotated 90° Enable Keep Screen Size. Net Meeting will not run when Windows Enable Keep Screen Size. Client is running D-Link KVM-410 User Manual...

  • Page 80: Java Client

    This driver is automatically installed with Windows Me, 2000 and XP. For Windows 98 or NT, you will have to go to the Microsoft download site: http://www.microsoft.com/data/download.htm to retrieve the driver file: MDAC 2.7 RTM Refresh (2.70.9001.0) D-Link KVM-410 User Manual...

  • Page 81: Ip Address Determination

    3. After you connect and log in, assign a fixed IP address for the KVM-410 that is suitable for the network segment that it resides on. 4. After you log out, be sure to reset your computer’s IP address to it’s original value. D-Link KVM-410 User Manual...
  • Page 82 KVM-410 Administrative Tool icon on your desktop. 2. Double-click the KVM-410 AdminTool icon. The utility searches the network segment for KVM-410 devices, and displays what it finds in a dialog box similar to the one below: D-Link KVM-410 User Manual...
  • Page 83 Appendix B - Troubleshooting The DHCP assigned IP address appears in the right hand column of the KVM-410 Devices panel: 3. Click Exit to close the utility. D-Link KVM-410 User Manual...

  • Page 84: Contacting Technical Support

    Appendix C - Contacting Technical Support Contacting Technical Support D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

  • Page 85: Warranty

    Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 86 Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link;...
  • Page 87 • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt.
  • Page 88 This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state. Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective owners.
  • Page 89 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D- Link office. D-Link KVM-410 User Manual...

  • Page 90: Registration

    Appendix E - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 May 17, 2006 D-Link KVM-410 User Manual...

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