HP ProLiant 400 Limited Warranty
Global limited warranty and technical support
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Also See for ProLiant 400:
- Troubleshooting manual (307 pages) ,
- Reference manual (138 pages) ,
- Implementation manual (35 pages)
Table of Contents
Related Manuals for HP ProLiant 400
Summary of Contents for HP ProLiant 400
- Page 1 HP ProLiant and IA-32 Servers and Options Global Limited Warranty and Technical Support 370967-023 February 14, 2005 Global Limited Warranty and Technical Support Europe, Middle East, and Africa February 14, 2005 370967-023...
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Page 2: Hardware Limited Warranty
If so, your HP authorised service provider can provide you with details. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorised resellers, or country distributors (collectively referred to in this Limited Warranty as “HP”) with this Limited Warranty. -
Page 3: Exclusive Remedy
Limited Warranty Period of the HP Hardware Product they are replacing or in which they are installed, whichever is longer. During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All component parts or hardware products removed under this Limited Warranty become the property of HP. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect (a) to provide you with a replacement unit of HP’s choosing that is the same or equivalent to your HP Hardware Product in performance or (b) to give you a refund of your purchase price or lease payments (less interest) instead of a... - Page 4 EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.
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Page 5: Limited Warranty Period
Limited Warranty Period The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. - Page 6 Table 2: ProLiant and IA-32 Server Options Products Limited Warranty Period and Response Time Service Delivery Method Batteries 1 year parts 1 to 5 business days Cables 1 year parts 1 to 5 business days Disk Drive Enclosures 3 years parts 1 to 5 business days Hard Disk Drives (ATA, SATA) 1 year parts...
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Page 7: Types Of Warranty Service
Table 3: Software Products Products Technical Support Response Time HP Branded Software 90 days Software Telephone Support Standard office hours Third-Party Branded Software installed 90 days Software Telephone Support Standard office hours by or purchased from HP Software Delivery Media 90 days replacement of defective media 5 business days Response times are based on local standard business days and working hours. -
Page 8: Service Upgrades
Advanced Unit Replacement Warranty Service Your HP Limited Warranty may include an advanced unit replacement warranty service. Under the terms of the advanced unit replacement warranty service, if a unit is diagnosed as defective, HP will ship a replacement product directly to you. -
Page 9: Software Technical Support
Options and Software Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging. your HP Option is installed in an HP Hardware Product, HP may provide warranty service for either the period specified in the warranty documents (HP Option Limited Warranty Period) that shipped with the HP Option or for the remaining warranty period of the HP Hardware Product in which the HP Option is being installed, whichever period is the... - Page 10 Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support. Contact your authorized HP dealer or Authorized Service Provider, and be sure to have the following information available before you call HP: —...