HP Integrity BL60p Limited Warranty page 13
Bcs global limited warranty and technical support, fourth edition
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Also See for Integrity BL60p:
- Implementation manual (26 pages) ,
- Overview (20 pages) ,
- Firmware update manual (15 pages)
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Table 1-1 BCS Servers - Hardware Product Warranty Offering (continued)
Product
Warranty
Period
rx1600, rx1620,
1 year
rx2600, rx2620
rx2660, rx3600,
3 years
rx6600
rx4640, rx5670
3 year
rx7620, rx7640
1 year
rx8620, rx8640
1 year
Trusted
1 year
Compliance
Solution for
Energy,
Compliance Log
Warehouse
Remote
Customer Performed
Monitoring and
Maintenance Tasks
2
Support
Include
6
Remote
CSR
: Available on
monitoring &
some parts. Go to
email
www.hp.com/go/
notification of
csrparts
for component
errors &
CSR details.
events
Firmware upgrade &
pre-upgrade tasks
6
Remote
CSR
: Available on
monitoring &
some parts and
email
mandatory on some.
notification of
Go to
www.hp.com/
errors &
go/csrparts
events
component CSR
details.
Firmware upgrade and
pre-upgrade tasks
6
Remote
CSR
: Available on
monitoring &
some parts. Go to
email
www.hp.com/go/
notification of
csrparts
for component
errors &
CSR details.
events
Firmware upgrade &
pre-upgrade tasks
6
Remote
CSR
: Available on
monitoring
some parts. Go to
and email
www.hp.com/go/
notification of
csrparts
for component
errors and
CSR details.
events
Firmware upgrade &
pre-upgrade tasks
6
Remote
CSR
: Available on
monitoring
some parts. Go to
and email
www.hp.com/go/
notification of
csrparts
for component
errors and
CSR details.
events
Firmware upgrade &
pre-upgrade tasks
6
Remote
CSR
: Available on
monitoring &
some parts. Go to
email
www.hp.com/go/
notification of
csrparts
for component
errors &
CSR details.
events
Firmware upgrade and
pre-upgrade tasks
Service Delivery Method
3
4
Availability
and Response
Time
Onsite Warranty Service for
service events not remedied
either remotely or through
6
CSR
Normal business hours
Next business day response
Onsite Warranty Service for
service events not remedied
either remotely or through
6
CSR
for
Normal business hours
Next business day response
Onsite Warranty Service for
service events not remedied
either remotely or through
6
CSR
Normal business hours
Next business day response
Onsite Warranty Service
Normal Business Hours
Next Business Day
Onsite Warranty Service
Same business
4-hour response
Onsite Warranty Service
Same business
4-hours
Limited warranty period
Notes and
Exceptions
13
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