Brother HL-5470DW Manual page 25

Troubleshooting
Error messages when configuring Wi-Fi Direct from the control panel menu
Error Message
(For HL-5470DW(T)
and HL-6180DW(T))
Connection Fail
(For MFC-8710DW and
MFC-8910DW)
Connection Fail
(For MFC-8950DW(T))
Connection Fail
(For HL-5470DW(T)
and HL-6180DW(T))
Connection Error
(For MFC-8710DW and
MFC-8910DW)
Connection Error
(For MFC-8950DW(T))
Connection Error
(For HL-5470DW(T)
and HL-6180DW(T))
No Device
(For MFC-8710DW and
MFC-8910DW)
No Device
(For MFC-8950DW(T))
No Device
Cause
The Brother machine and your mobile
device cannot communicate during the
configuration.
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
The Brother machine cannot find your
mobile device.
Action
 Move the mobile device closer to your
Brother machine.
 Move your Brother machine and the
mobile device to an obstruction-free
area.
 If you are using the PIN Method of WPS,
make sure you have input the correct
PIN code.
Make sure there are no other devices trying
to connect to the Wi-Fi Direct network and
then try to configure the Wi-Fi Direct
settings again.
 Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
 Move the mobile device closer to your
Brother machine.
Move your Brother machine and the

mobile device to an obstruction-free
area.
 If you are manually configuring the Wi-Fi
Direct network, make sure you have
entered the correct password.
If your mobile device has a configuration

page for how to obtain an IP address,
make sure the IP address of your mobile
device has been configured via DHCP.
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