Chapter 4 Troubleshooting; General Problems; Cannot Configure The Network Interface Or Cannot Print From The Network; Cannot Print Even If You Have Assigned The Ip Address To The Computer And The Printer - Epson 500DN - B Color Inkjet Printer Network Manual

Chapter 4
Troubleshooting

General Problems

Cannot configure the network interface or cannot print from the
network.
Cause
The printer settings or network
settings may be wrong.
Cannot print even if you have assigned the IP address to the
computer and the printer.
Cause
You have assigned an IP address to
the computer manually, but you
assigned the IP address to the
printer by Automatic Private IP
Addressing (APIPA).

Unable to start EpsonNet Config.

Cause
You have added or deleted
protocols after installing EpsonNet
Config.
What to do
First, check to see if you can print a status sheet, as
described in "Printing a Network Status Sheet" on page
56. If you can print a status sheet, check the network
settings; otherwise, set the interface mode of the printer's
control panel to Auto or Option.
What to do
Assign the printer's IP address so that it belongs to the
same segment of the computer. Use EpsonNet Config
and the printer's control panel.
What to do
Uninstall EpsonNet Config and then reinstall it. See
"Uninstalling Software" on page 59 and "Installing
EpsonNet Config" on page 43.
54
Troubleshooting