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Computer does not start up properly after the ZIP Drive
2
is installed.
(a) Turn off your computer and disconnect power from the ZIP
Drive. Turn on the computer first, then immediately connect
the ZIP power (or use a power strip to turn on both at the same
time).
(b) Disconnect the ZIP Drive from the computer and restart. Refer
to the README.TXT file or to MANUAL.EXE on the Install disk
for additional problem-solving information.
The software cannot find the ZIP Drive or the ZIP Drive is not
assigned a drive letter.
(a) Turn off your computer and disconnect power from the ZIP
Drive. Turn on the computer first, then immediately connect
the ZIP Power (or use a power strip to turn on both at the same
time). Make sure the green power light on the ZIP Drive is ON.
(b) Make sure you are using the data cable that came with the drive.
(c) Make sure the data cable for the ZIP Drive is connected as shown
in the Installation instructions, and that the cable connections
are straight and secure. Tighten all connector screws firmly
and evenly, both on the connector to the ZIP Drive and to
the computer.
(d) Make sure the ZIP Drive is connected to a parallel port (printer
port) connection on the computer. This model of the ZIP
Drive will not work if it is connected to a serial port or to a
SCSI connection.
(e) Reinstall your ZIP Tools software.
(f) If the computer still doesn't recognize the ZIP Drive, the parallel
port on the computer may not be compatible with the ZIP
Drive. (This happens very rarely.) Try installing the ZIP Drive
on a different computer. If a different computer recognizes the
ZIP Drive, the problem could be an incompatible parallel port.
To solve this problem, you need to add a new parallel port
to your computer (see the information under #6). If neither
computer recognizes the ZIP Drive, contact E
at the end of this manual.
Data transfer problems or erratic drive operation.
(a) Make sure the ZIP cable is correctly and completely connected
to both the ZIP Drive and the computer. Tighten all connector
screws firmly and evenly both on the connector to the ZIP
Drive and to the computer.
14
as described
PSON
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