Frequently Asked Questions (Faq) - Philips SGC2910BB/27 User Manual

FAQs
EN

Frequently Asked Questions (FAQ)

Installation Questions
------------------------------------------------------------------------------------------------------------
Question
The SGC2910 is not listed in Game Controllers/Gaming Options in the Windows Control Panel .
Answer 1
The SGC2910 is not connected to the PC .
Verify that the SGC2910 is plugged into a USB port directly on your PC . Do not connect
the SGC2910 through USB hubs . The SGC2910 should be connected directly to the PC's USB ports .
Answer 2
Try a different USB port .
Try disconnecting the SGC2910 and plugging it into another USB port .
Always connect the SGC2910 to a USB port on the PC .
Answer 3
The SGC2910 was not properly installed .
The SGC2910 may not be properly installed . The installation steps will vary depending on your operating system .
Verify that you performed the following .
1. Windows ME and 98SE users must install the software first and then plug the SGC2910 controller to a USB port.
2 . Windows XP and 2000 users must plug the SGC2910 controller to a USB port and then they can install the
software .
Try uninstalling the SGC2910 software according to the Uninstall instructions included in the SGC2910
instruction manual . Please restart your PC once the software is uninstalled . Then reinstall the controller and
software . Please follow the steps according to your operating system .
32