Lenovo ThinkPad T420 4236 User Manual

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User Guide

ThinkPad T420 and T420i

Table of Contents

Troubleshooting

Summary of Contents for Lenovo ThinkPad T420 4236

Page 1: User Guide
User Guide ThinkPad T420 and T420i...
Page 2 • Appendix C “Notices” on page 249 The Safety and Warranty Guide and the Regulatory Notice have been uploaded on the Web site. To refer to them, go to http://www.lenovo.com/support, and then click User guides & manuals. Second Edition (October 2011) ©...
Page 3: Table Of Contents
Fingerprint Software... Using the NVIDIA Optimus Graphics feature . . . Lenovo Solution Center ..Using audio features ... .
Page 4 Chapter 4. Security ..89 Performing a warm swap ..Attaching a mechanical lock ..Inserting the hard disk drive into the adapter .
Page 5 Canada ....Calling Lenovo ... . . Purchasing additional services ..
Page 6 User Guide...
Page 8: Important Safety Information
This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see the Safety and Warranty Guide came with your computer.
Page 9: Conditions That Require Immediate Action
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
Page 10: Power Cords And Power Adapters
product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
Page 11: Extension Cords And Related Devices
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2011...
Page 12: External Devices
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
Page 13: Rechargeable Battery Notice
A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty. If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances.
Page 14: Heat And Product Ventilation
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
Page 15: Electrical Current Safety Information
The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer. © Copyright Lenovo 2011 xiii...
Page 16: Modem Safety Information
Modem safety information DANGER For North America Type: CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (for example, No. 24 AWG) telecommunication line cord listed by Underwriters Laboratories (UL) or certified by the Canadian Standards Association (CSA).
Page 17: Using Headphones Or Earphones
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
Page 18 User Guide...
Page 19: Chapter 1. Product Overview
• “Front view” on page 2 • “Right-side view” on page 5 • “Left-side view” on page 7 • “Rear view” on page 10 • “Bottom view” on page 8 • “Status indicators” on page 11 © Copyright Lenovo 2011...
Page 20: Front View
Front view Figure 1. ThinkPad T420/T420i front view Power switch Computer display Fingerprint reader TrackPoint buttons TrackPoint pointing stick ThinkVantage button System and power-status indicators UltraConnect wireless antennas (left) Built-in microphone (left) Integrated camera ThinkLight Built-in microphone (right) UltraConnect wireless antennas (right) Built-in stereo speaker (left) Forward and Back keys Bluetooth antenna...
Page 21 Productivity Center program (for Windows XP and Windows Vista Note: Depending on the date when your computer was manufactured, your computer might have the Lenovo ThinkVantage Toolbox program preinstalled instead of the SimpleTap program or the ThinkVantage Productivity Center program.
Page 22 Integrated camera Some models have an integrated camera. By using this camera, you can take pictures or hold a video conference. For more information about how to use the camera, refer to “Using an integrated camera” on page 78. ThinkLight You can use your computer under less than perfect lighting conditions.
Page 23: Right-Side View
Right-side view Figure 2. ThinkPad T420/T420i right-side view Security keyhole USB connector eSATA/USB combo connector ExpressCard slot Media card reader slot Wireless radio switch Serial Ultrabay enhanced Combo audio jack Security keyhole Your computer comes with a security keyhole. You can purchase a security cable and lock to fit this keyhole. USB connector The Universal Serial Bus connector is used for connecting devices compatible with a USB interface, such as a printer or a digital camera.
Page 24 For details, refer to the instructions in “Using the media card reader” on page 79. Media card reader slot Depending on the model, your computer may have a media card reader slot. The media card reader supports the following cards: •...
Page 25: Left-Side View
Left-side view Figure 3. ThinkPad T420/T420i left-side view Fan louvers (left) Monitor connector Ethernet connector DisplayPort connector USB connector (left) Smart card slot Fan louvers (left) The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan.
Page 26: Bottom View
Two indicators, to the lower right and left of the connector, show the status of the network connection. When your computer connects to a LAN and a session with the network is available, the lower right indicator is solid green. While data is being transmitted, the lower left indicator blinks yellow. For details, refer to the instructions in “Access Connections”...
Page 27 Your computer might include a PCI Express Mini Card in the PCI Express Mini Card slot which enables wireless WAN communications. With Lenovo technologies advancing to provide you with the best engineered systems, some models are equipped with a mSATA solid state drive for data storage.
Page 28: Rear View
Rear view Figure 5. ThinkPad T420/T420i rear view. Modem connector or IEEE 1394 Always On USB connector (rear) Power jack Fan louvers (rear) Modem connector or IEEE 1394 • If your computer has a modem connector, connect your computer to a telephone line with the modem connector.
Page 29: Status Indicators
Fan louvers (rear) The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. Status indicators The status indicators show the current status of your computer. System-status indicators Device Access A hard disk drive or an optional drive, such as a drive in the Ultrabay, is being used to read or write data.
Page 30 moving the cursor. To enable or disable this mode, press ScrLk. Not all application programs support this function. Power-status indicators The computer has status indicators that show the mode (sleep/standby, hibernation, or normal), ac power status, the status of the battery. The following shows the location and the meaning of the indicators: Sleep (standby in Windows XP) status •...
Page 31: Locating Important Product Information
Certificate of Authenticity (COA) label. Machine type and model label The machine type and model label identifies your computer. If you contact Lenovo for help, the machine type and model number will enable support technicians to identify your computer and provide the highest level of service.
Page 32: Fcc Id And Ic Certification Number Label
You can find the machine type and model of your computer in the label as shown below: FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer.
Page 33: Certificate Of Authenticity Label
If no integrated wireless PCI Express Mini Card has been preinstalled in your computer, you can install one. To do this, follow the procedure in “Installing and replacing a PCI Express Mini Card for wireless LAN/WiMAX connection” on page 130 or “Installing and replacing the PCI Express Mini Card for wireless WAN”...
Page 34: Features
The Certificate of Authenticity of your computer is shown as below: Features Processor • To see the system properties of your computer, click Start, right-click Computer (in Windows XP, My Computer); then from the pull down menu select Properties. Memory •...
Page 35: Specifications
• Speaker mute button • Microphone mute button Interface • External monitor connectors (VGA and DisplayPort) • Combo audio jack (stereo headphone or headset) • 2 Universal Serial Bus (USB) connectors • 1 Always On USB connector • 1 eSATA/Universal Serial Bus (USB) connector (on some models) •...
Page 36: Operating Environment
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. ThinkVantage Technologies and software Lenovo preinstalls on your PC useful and helpful software applications to help you get started, to stay productive while on the move and to keep you and your computer working. Lenovo offers enhanced security, wireless computing, data-migration and other solutions for your computer.
Page 37: Accessing Applications In Windows 7
Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Then depending on the application you want to access, double-click the corresponding icon. Note: If an application icon in the Lenovo ThinkVantage Tools application navigation window is dimmed, it indicates that you need to install the application manually. To install the application manually, double-click the application icon.
Page 38: Access Connections
Note: If you do not find the application you need in Control Panel, open the Lenovo ThinkVantage Tools application navigation window and double-click the dimmed icon to install the application you need.
Page 39: Active Protection System
For details, refer to the Help for the program. You can download the latest Client Security Solution from the following Web site at: http://www.lenovo.com/support Note: If your computer is a Windows 7 model, Client Security Solution is not preinstalled on it.
Page 40: Lenovo Solution Center
For detailed information, see “Diagnosing problems” on page 201. To start the Lenovo Solution Center program in Windows 7, see “Accessing applications in Windows 7” on page 19. Lenovo ThinkVantage Tools...
Page 41: Password Manager
in the event of a problem and automatically diagnose and resolve potential problems with your computer. The Message Center Plus can also provide messages about new updates available to keep your computer current. Password Manager The Password Manager program enables users to manage and remember all their sensitive and easy-to-forget application and Web site login information, such as user IDs, passwords, and other personal information.
Page 42: Simpletap
The ThinkVantage Productivity Center program provides an integrated user interface to help you set up, understand, and enhance your computer. It enables you to access other ThinkVantage Technologies, view messages from Lenovo, and perform the most frequently used tasks such as device configuration, wireless network configuration, and computer management and maintenance.
Page 43: Chapter 2. Using Your Computer
“Using the media card reader” on page 79 Register your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
Page 44 100. Getting connected in different locations is a challenge? • To troubleshoot a wireless networking issue, see http://www.lenovo.com/support/faq. • Take advantage of the networking features by use of Access Connections.
Page 45: Special Keys And Buttons
Vista). Note: Depending on the date when your computer was manufactured, your computer might have the Lenovo ThinkVantage Toolbox program preinstalled instead of the SimpleTap program or the ThinkVantage Productivity Center program. You also can use the ThinkVantage button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace, which runs independently of the Windows operating system and is hidden from it.
Page 46: Function Key Combinations
If the numeric keypad is enabled, press and hold Shift to use the cursor- and screen-control keys temporarily. Note: The functions of the cursor- and screen-control keys are not printed on the keys. Function key combinations By setting the function keys, you can change operational features instantly. To use this function, press and hold the Fn key (1);...
Page 47 Power conservation • Fn+F3 Select a power plan (in Windows XP, power scheme) that has been created by Power Manager, or adjust the power level by using the slider control. When you press this combination of buttons, a panel for selecting a power plan (in Windows XP, power scheme) or adjusting the power level appears.
Page 48 Apply a presentation scheme directly, with no need to start Presentation Director. To disable this function and use the Fn+F7 key combination for switching a display output location, start Presentation Director, and change the settings. Click Start ➙ All Programs ➙ ThinkVantage ➙ Presentation Director. Note: If your computer is a Windows 7 model, it does not support presentation schemes, however the Fn+F7 key combination may still be used to switch display output location.
Page 49 Launching the camera and audio settings • Fn+F6 If you press Fn+F6, the camera and audio settings window is opened and the camera preview is turned on. From this window, you can change the camera and audio settings. Note: The Camera settings area only appears if your computer has an integrated camera. For more information, see “Using an integrated camera”...
Page 50: Volume And Mute Buttons
Volume and mute buttons You can adjust the sound level of the built-in speakers by using the following three buttons: Speaker mute button Volume control button Microphone mute If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again.
Page 51: Windows Key And Application Key
volume, move the volume control slider up or down. To turn off the sound, select Mute speakers (in Windows Vista and Windows XP, Mute). • The names of windows or fields are slightly different depending on the operating system you use. •...
Page 52: Using The Ultranav Pointing Device
Application key To display the shortcut menu for an object, select the object on the desktop or within an application and then press this key. Using the UltraNav pointing device Your computer may come with the UltraNav pointing device. The UltraNav consists of the TrackPoint and the touch pad, each of which is itself a pointing device with both basic and extended functions.
Page 53 If you are not familiar with the TrackPoint, these instructions will help you get started: 1. Place your hands in the typing position, and press gently with either index finger on the pointing stick in the direction in which you want the pointer to move. To move the pointer, press the pointing stick away from you to move it up, toward you to move it down, to one side or the other to move it sideways.
Page 54: Using The Touch Pad
Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad consists of a pad (1) and two click buttons below the TrackPoint buttons at the bottom of the keyboard.
Page 55: Behavior Of The Ultranav And An External Mouse
2. Click Manage Settings to open the Mouse properties window. 3. Click the UltraNav tab and proceed to customizing the touch pad. For details, refer to the Help in the Utility. Behavior of the UltraNav and an external mouse By default, the TrackPoint and the touch pad are set to Enabled. Note: If you want to attach an external mouse to a USB connector, select “Disabled.”...
Page 56: Power Management
5. Click OK or Apply. 6. If your computer is a Windows 7 model, click Show hidden icons in the task bar. The UltraNav icon is displayed. To add it to the task bar permanently, click Customize and proceed to customize the settings. You can now change the properties of UltraNav by clicking the UltraNav icon on the system tray.
Page 57: Charging The Battery
• You can charge the battery when the ac power adapter is connected to the computer and the battery is installed. You need to charge it in any of the following conditions: – When you purchase a new battery – If the battery status indicator starts blinking –...
Page 58 Introducing the power-saving modes • Screen blank. The computer display requires considerable battery power. To turn off power to the display, do as follows: 1. Press Fn+F3. A panel for selecting a power plan (in Windows XP, power scheme) appears. 2.
Page 59: Handling The Battery
Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.
Page 60: Connecting To The Network
(2) allow it to heat to more than 100°C (212°F), or (3) attempt to repair or disassemble it. Dispose of it as required by local ordinances or regulations and your company's safety standards. This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries.
Page 61: Wireless Connections
Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only. Depending on the frequency used for data transmission, the area covered, or the type of the device used for data transfer, the following categories of wireless networks may be available to you: Wireless LAN A wireless local area network covers a relatively small geographic area, such as an office building or a house.
Page 62: Using Bluetooth
Your computer can be wireless upgradeable. This means that your computer has an antenna that can support wireless LAN access when wireless LAN access points are available. Wireless devices are available from Lenovo. For more information, refer to “Finding ThinkPad options” on page 149. Using wireless WAN connections Wireless Wide Area Network (wireless WAN) enables you to establish wireless connections over remote public or private networks.
Page 63 For Windows XP If your computer is equipped with the Integrated Bluetooth features, you can enable or disable the features by pressing Fn+F5. If you press Fn+F5, a list of wireless features is displayed. You can enable or disable the Bluetooth features with a single click.
Page 64 2. For Windows XP, go to Bluetooth Tasks and double-click View devices in range. A list of the devices on which Bluetooth has been enabled appears. 3. Click the device to which you want access. A list of the services available on that device appears as follows: •...
Page 65 2. Click Start ➙ Run. 3. Type C:\SWTOOLS\Drivers\TPBTooth\Setup.exe (or specify the full path to the setup.exe file you have downloaded from http://www.lenovo.com/support); then click OK. 4. Click Next. 5. Select I accept the terms in the license agreement; then click Next.
Page 66 4. Double-click Bluetooth Radios to extract the Bluetooth Radios device tree. 5. Double-click the ThinkPad Bluetooth with Enhanced Data Rate icon to open the Properties window. 6. Click the Driver tab; then click Update Driver. 7. Click No, not this time, and then click Next. 8.
Page 67 – No signal – Signal level 1 – Signal level 2 – Signal level 3 Note: For more information about Access Connections Gauge, see the Help in Access Connections. Access Connections icon and wireless status icon The Access Connections icon displays general connection status. The wireless status icon displays the signal strength and status of your wireless connection.
Page 68: Using The Built-In Modem
You can also enable or disable the feature by the following procedures. To enable the wireless feature, do as follows: 1. Click the Access Connections wireless status icon in the system tray. 2. Click Power On Wireless Radio. To disable the wireless feature, do as follows: •...
Page 69: Modem Commands
• MNP2-4 (Microcom error correction) • V.42 (error-correcting procedures for DCEs using asynchronous automatic dialing and control) Data compression protocols • V.42bis (DCE data compression) • V.44 • MNP5 (Microcom data compression) Miscellaneous protocols • V.8 (startup sequence) • V.80 (video phone) •...
Page 70 Command format All commands except A/ A/ A/ must begin with the prefix AT, followed by the command letter, and must end with the Enter key. Spaces are allowed in the command string to increase readability, but the modem ignores them while executing a command.
Page 71 Table 3. Modem command list (continued) attempt a LAPM connection and then MNP connection. Failure to make a reliable connection results in the modem hanging 3: Selects auto reliable mode and forces &Q5 (the modem will try to negotiate an error corrected link).
Page 72 Table 3. Modem command list (continued) 7: Reports modem data pump model and internal code revision. 8: Reports the date and the time of the modem driver build. 9: Reports Country. +GMI +GMI +GMI +GMI +GMI +GMI Request Manufacturer Information +GMM +GMM +GMM...
Page 73 Table 3. Modem command list (continued) 3: Upon connection, the modem reports DCE speed and the error correction protocol. X X X <value> X X X Extended Result Codes <value> 0: CONNECT result code is given upon entering online data state. Dial tone and busy detection reporting are disabled.
Page 74 Table 3. Modem command list (continued) Automatic answer is disabled while DTR remains off. &K[<value>] &K &K &K &K &K Flow Control <value> 0: Disables flow control. 3: Enables RTS or CTS flow control. 4: Enables XON or XOFF flow control.
Page 75 Table 3. Modem command list (continued) D D D <modifier> D D D Dial <modifier> 0 - 9: DTMF digits 0 to 9. A - D: DTMF digits A to D. L: Redial last number. P: Select pulse dialing. T: Select tone dialing. W: Wait for dial tone.
Page 76 Table 3. Modem command list (continued) M M M [<value>] M M M <value> Speaker Control 0: Speaker off. 1: Speaker on during call establishment, but off when receiving carrier. 2: Speaker on. 3: Speaker is off when receiving carrier and during dialing, but on during answering.
Page 77 Table 3. Modem command list (continued) +PMHT=<value> +PMHT +PMHT +PMHT +PMHT +PMHT Modem-on-Hold Timer <value> 0: Deny modem-on-hold Request. 1: Grant MOH with 10 sec. timeout. 2: Grant MOH with 20 sec. timeout. 3: Grant MOH with 30 sec. timeout. 4: Grant MOH with 40 sec.
Page 78: Modem Result Codes
Table 3. Modem command list (continued) +PS S S S S S =<value> +P +P +PSS <value> +PSS +PSS Use Short Sequence 0: The modem decides whether or not to use the short startup procedures. 1: Reserved. 2: Force the use of the full startup procedures on the next and subsequent connections independent of the setting of the...
Page 79 Table 4. Modem result codes (continued) ERROR Sent during an attempt to execute a command line if any of the following conditions occur: 1. The command line contains a syntax error. 2. The modem cannot execute a command contained in the command line, i.e., the command does not exist or is not supported.
Page 80 Table 4. Modem result codes (continued) CONNECT 1200TX/75RX The modem has established a V.23 answer connection and line speed reporting is enabled. DELAYED For X4, sent when a call fails to connect and the number dialed is considered “delayed” due to country blacklisting requirements. BLACKLISTED For X4, sent when a call fails to connect and the number dialed is considered “blacklisted.”...
Page 81 Table 4. Modem result codes (continued) CONNECT 26400 The modem has connected to the line, the DTE speed is 26400 bps and DTE speed reporting is enabled. CONNECT 28800 The modem has connected to the line and either the line speed is 28800 bps and DCE speed reporting is enabled, or the DTE speed is 28800 bps and DTE speed reporting is enabled.
Page 82 Table 4. Modem result codes (continued) +MCR: V90 The modem has connected to the line with ITU-T V.90 modulation and modulation reporting is enabled. (See +MR, S95 and Xn.) +MRR: 32000 The modem has connected to the line at 32000 bps and carrier reporting is enabled.
Page 83 Table 4. Modem result codes (continued) CONNECT 50000 The modem has connected to the line at 50000 bps and DCE speed reporting is enabled. CONNECT 52000 The modem has connected to the line at 52000 bps and DCE speed reporting is enabled. CONNECT 54000 The modem has connected to the line at 54000 bps and DCE speed reporting is enabled.
Page 84 Table 4. Modem result codes (continued) +MRR: 33333* The modem has connected to the line at 33333 bps and carrier reporting is enabled. (See S95 and Xn.) +MRR: 34667* The modem has connected to the line at 34667 bps and carrier reporting is enabled.
Page 85 Table 5. S registers Register Description Range Units Number of Rings to Automatic 0-255 Rings Answer. 0-255 Rings Ring Counter Escape Character 0-255 ASCII Decimal ASCII Line Termination Character 0-127 ASCII Decimal ASCII Response Formatting 0-127 ASCII Decimal ASCII Character Command Line Editing 0-32 ASCII Decimal ASCII...
Page 86 Some countries support pulse dialing rather than tone dialing. To change dialing methods, refer to your Windows online help. Note: In many regions, you cannot use the built-in modem function until Lenovo has received approval from the proper authorities. User Guide...
Page 87: Using A Projector Or External Display
Your built-in modem is a worldwide modem and can be used in any region where Postal Telegraph and Telephone (PTT) type approval has been obtained. You can change the modem setting as needed for the region where you use the modem. For more information on the use of the built-in modem in a specific region, contact the Customer Support Center in that region.
Page 88: Connecting A Projector Or External Display
4. Click Advanced settings, select the On Screen Display tab, and then click Num Lock Settings. 5. The setting window opens. 6. Follow the instructions on the screen. For Windows Vista: 1. Right-click on the desktop, and click Personalize. 2. Click Display Settings. 3.
Page 89 2. Turn on the external monitor. 3. If this is the first time the external monitor has been connected, the New Display Detected dialog box opens. Select one of the following, and then click OK. • Duplicate my desktop on all displays (mirrored) •...
Page 90 10. Click Update Driver. 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select Manufacturer and Model for your monitor. If you cannot find your monitor in the list, stop the installation of this driver and use the driver shipped with your monitor.
Page 91 5. Click the Settings tab. 6. Click Advanced. 7. Click the Monitor tab. Check the monitor information window to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise do as follows. 8.
Page 92: Setting Up A Presentation
2. Right-click on the desktop and select NVIDIA Control Panel. The NVIDIA Control Panel opens. 3. In the Select a Task navigation pane at left under Display, click Set up multiple displays. 4. In Windows 7 and Windows Vista, right-click on the Verify your display configuration, and then select either the Clone Mode or the Primary.
Page 93: Using Dual Displays
You can create a presentation scheme by following the instructions of the Presentation Director, with the projector attached to your computer. You can save the scheme for a future presentation with the same equipment. Playing sound Your projector might have one or more audio-input connectors. To project sound, you will need to attach the combo audio jack on your computer to these connectors, using an audio cable (commercially available).
Page 94: Using The Nvidia Optimus Graphics Feature
7. Click OK to apply the changes. Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click Advanced Settings, select the Monitor tab, then set Colors For Windows Vista: 1. Connect the external monitor to the monitor connector; then connect the monitor to an electrical outlet. 2.
Page 95: Using Audio Features
NVIDIA Optimus Graphics enables a dynamic switch, that is, a switch with no need to restart your computer between High Performance and Energy Saving Graphics. Note: To use the DisplayPort feature or DVI monitor on the docking station, you need to switch to High Performance Graphics.
Page 96: Using An Integrated Camera
Beam Forming feature A built-in dual array digital microphone is mounted at the top of the display. Whereas a conventional single-element microphone captures sounds from all around, the built-in dual array digital microphone is designed to capture the sound from an exceptionally limited angle, through the combination of a specialized microphone array with a capability of digital signal processing.
Page 97: Using The Optical Drive
Note: Avoid using your computer in dark conditions for prolonged periods. It is bad for your eyes. Using the optical drive Note: Your computer support only the MultiBurner driver. MultiBurner drive This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs.
Page 98: Removing An Expresscard, A Flash Media Card Or A Smart Card
For information about the location of the ExpressCard slot, flash media card reader slot, and smart card slot, see “Locating computer controls, connectors, and indicators” on page 1. To insert a 34 mm-wide ExpressCard into the ExpressCard slot, do the following: •...
Page 99 • Select corresponding item to eject the card from the Windows operating system. • Press the card to eject it from your computer. • Remove the card from your computer and store it safely for future use. For Windows Vista and Windows XP: •...
Page 100 User Guide...
Page 101: Copyright Lenovo
By keeping these considerations in mind, you can improve performance and achieve greater comfort. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area.
Page 102: Adjusting Your Computer To Fit You
Note that there are many ThinkPad product solutions available to help you modify and expand your computer to best suit your needs. Access the following Web site to view some of these options: http://www.lenovo.com/accessories/services/index.html. Explore your options for docking solutions and external products that can provide the adjustability and features that you want.
Page 103: Accessibility Information
Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Page 104: Traveling With Your Computer
To disable the FullScreen Magnifier function, click the FullScreen Magnifier icon and select Exit or press Fn+Spacebar. Traveling with your computer When you travel abroad, your computer can help you feel more at home and at ease. With your own computer and its files, you can be confident about gathering and offering information to clients and coworkers.
Page 105 • An adapter to connect to a phone line in that country Other items you may wish to consider • ThinkPad AC/DC Combo Adapter • External storage device • Phone line splitter, in case you need to dial manually or use your modem without disconnecting the phone line Chapter 3 You and your computer...
Page 106 User Guide...
Page 107: Chapter 4. Security
Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.
Page 108: Passwords And Sleep (Standby) Mode
• “Power-on password” on page 90 • “Hard disk security” on page 95 • “Supervisor password” on page 93 Passwords and sleep (standby) mode If you have set passwords and you put your computer into sleep (standby) mode by pressing Fn+F4, the procedure for resuming operation is as follows: •...
Page 109: Hard Disk Passwords
10. Commit your password to memory. Note: You might want to note your power-on password in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
Page 110 Lenovo cannot reset your passwords or recover data from the hard disk. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Page 111: Supervisor Password
• To remove the user hard disk password, type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password and Confirm New Password fields blank, and press Enter. A Setup Notice window is displayed. Press F10 to exit from the Setup Notice window. Both the user and master hard disk passwords will be removed.
Page 112 Attention: You might want to note your password and keep it in a safe place. If you forget your supervisor password, Lenovo can not reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Page 113: Hard Disk Security
Hard disk security Your computer supports an enhanced security solution for solid state drive or hard disk drive. To protect passwords from unauthorized security attacks, several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebooks. To maximize security, do the following: 1.
Page 114: Setting The Security Chip
of a hardware encryption chip. For the efficient use of the encryption feature, be sure to set a hard disk password for the internal storage device. Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically.
Page 115: Using A Fingerprint Reader
Enrolling your fingerprint 1. Turn on your computer. 2. To start Lenovo Fingerprint software, refer to “Fingerprint Software” on page 21. 3. Follow the instructions on the screen to enroll your fingerprint. For details, refer to the Help for the program.
Page 116 Lenovo authorized servicer or a marketing representative to have the password canceled.
Page 117 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Page 118: Notice On Deleting Data From Your Hard Disk Drive Or Solid State Drive
• Use the Delete command. • Format your hard disk drive or solid state drive, using the software for initializing it. • Using the recovery program, provided by Lenovo, bring the hard disk drive or the solid state drive back to factory-ship state.
Page 119: Protecting Data Against Viruses
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page 120 User Guide...
Page 121: Chapter 5. Recovery Overview
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • “Creating and using recovery media” on page 103 • “Performing backup and recovery operations” on page 105 •...
Page 122: Creating Recovery Media
“creating Product Recovery discs”. • To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
Page 123: Performing Backup And Recovery Operations
• To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 124: Using The Rescue And Recovery Workspace
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
Page 125: Creating And Using A Rescue Medium
• To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 126: Reinstalling Preinstalled Applications And Device Drivers
• If you have created a rescue medium using a disc, use the following instructions to use the rescue medium: 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu opens, release the F12 key.
Page 127: Solving Recovery Problems
Double-click the file, and follow the instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 196. Solving recovery problems...
Page 128 User Guide...
Page 129: Chapter 6. Replacing Devices
Replacing the battery Before you start, print these instructions. This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.
Page 130 If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.
Page 131 4. Slide the battery into the computer. 5. Slide the battery latch to the locked position. 6. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Using the Extended Life Battery For longer battery life an Extended Life Battery is available as an option. You can attach it to the docking connector of your computer as follows: 1.
Page 132 3. Align the Extended Life Battery with the bottom side of the computer as shown in the illustration below and firmly attach the battery. 4. Slide the battery latch to the locked position. 5. Turn the computer over again. Connect the ac power adapter and the cables to the computer. To remove the Extended Life Battery, do the following: 1.
Page 133: Replacing The Hard Disk Drive
Before you start, print these instructions. You can replace the hard disk drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. To replace the hard disk drive, read the following prerequisites, and select your model from the list below for instruction.
Page 134 • Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs any physical shocks. • Do not apply pressure to the cover of the drive. • Do not touch the connector. The drive is very sensitive.
Page 135 6. Remove the hard disk drive by pulling out the tab. 7. Detach the side rubber rails from the hard disk drive. 8. Attach the side rubber rails to a new hard disk drive. Chapter 6 Replacing devices...
Page 136 9. Insert the hard disk drive into the slot; then press it firmly into place. 10. Reinstall the cover of the slot as shown in the illustration. 11. Reinstall the screw. User Guide...
Page 137: Replacing The Keyboard
12. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. 13. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Replacing the keyboard Before you start, print these instructions.
Page 138 5. Remove the screw that secures the keyboard. 6. Turn the computer over and open the display. 7. Push hard in the direction shown by the arrows (1) in the drawing to unlatch the front side of the keyboard. The keyboard will open up slightly (2). User Guide...
Page 139 8. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer, and then detach the connector (1). Now the keyboard has been removed (2). Installing the keyboard To install the keyboard, do the following: 1.
Page 140 2. Insert the keyboard. Make sure that the rear edges of the keyboard are under the frame, as shown by the arrows. 3. Slide the keyboard as shown by the arrows. 4. Close the computer display, and turn the computer over. Reinstall the screw. User Guide...
Page 141: Replacing Memory
Note: Use a PC3-10600 DDR3 synchronous DRAM unbuffered SO-DIMM in your computer. If you install an SO-DIMM that is not supported by your computer, the computer may beep, and the system may not start or may not work properly. You can purchase the appropriate memory option from your Lenovo reseller or a marketing representative.
Page 142 Replacing memory in the slot on the underside of the computer Your computer has two memory slots: one under the keyboard and another on the underside of the computer. To replace the SO-DIMM, follow the procedure below: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2.
Page 143 6. With the notched end of the SO-DIMM toward the contact edge side of the socket, insert the SO-DIMM into the socket at an angle of about 20 degrees (1); then press it in firmly (2). 7. Pivot the SO-DIMM downward until it snaps into place. 8.
Page 144 4. Remove the keyboard. For information how to remove the keyboard, refer to the “Replacing the keyboard” on page 119. 5. Lift up the insulation sheet (1) to reveal the memory slot. If an SO-DIMM is already in the memory slot, press out on the latches on both edges of the socket at the same time (2)and remove it (3)to make room for the new one.
Page 145: Installing And Replacing The Msata Solid State Drive
Some ThinkPad models have an mSATA solid state drive. You can replace the mSATA solid state drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. To replace the mSATA solid state drive, read the following prerequisites.
Page 146 4. Loosen the screw on the memory slot cover (1), then remove the cover (2). 5. Remove the screw (1). The card pops up (2). 6. Remove the card. User Guide...
Page 147 7. Align the contact edge of a new mSATA solid state drive with the corresponding socket. Notes: • You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless WAN. • To install a new PCI Express Mini Card, refer to “Installing and replacing the PCI Express Mini Card for wireless WAN”...
Page 148: Installing And Replacing A Pci Express Mini Card For Wireless Lan/Wimax Connection
9. Put the memory slot cover back in place (1), close the cover (2), and then tighten the screw (3). 10. Reinstall the battery. For more information about how to reinstall the battery, refer to the instructions in “Replacing the battery” on page 111. 11.
Page 149 4. Remove the keyboard. For more information about how to remove the keyboard, refer to “Replacing the keyboard” on page 119. 5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card.
Page 150 7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the computer. User Guide...
Page 151 Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube. 9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1). Secure the card with the screw (2).
Page 152 10. Connect the cables to the new PCI Express Mini Card. Be sure to attach the gray cable to the connector marked “MAIN” or “M” on the card, and the black cable to the connector marked “AUX” or “A”. Note: If the new PCI Express Mini Card has three connectors, be sure to attach the gray cable to the connector marked “TR1”...
Page 153 5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6.
Page 154 7. Remove the card. 8. Align the contact edge of the new card with the corresponding socket contact of the computer (1). Note: If the new PCI Express Mini Card has two connectors, as in the next drawing, put the white cable in the cable protection tube.
Page 155: Installing And Replacing The Pci Express Mini Card For Wireless Wan
9. Pivot the card until you can snap it into place by pressing the upper side of the connectors (1). Secure the card with the screw (2). 10. Connect the cables to the new PCI Express Mini Card. Be sure to attach the gray cable to the connector marked “TR1”...
Page 156 Prerequisites for the procedure DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal object.
Page 157 5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them. 6.
Page 158 7. Remove the card. 8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket. User Guide...
Page 159 9. Pivot the card until you can snap it into place by pressing the upper side of each connector (1). Secure the card with the screw (2). Note: Depending on the system configuration of your computer, the card may have only one connector. 10.
Page 160: Replacing The Sim Card
11. Put the memory slot cover back in place (1), close the cover (2), and then tighten the screw (3). 12. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. 13.
Page 161: Replacing The Solid State Drive
Before you start, print these instructions. You can replace the solid state drive with a new one which can be purchased from your Lenovo reseller or a marketing representative. To replace the solid state drive, read the following prerequisites and select your model from the list below for instructions.
Page 162 Attention: When you are handling a solid state drive: • Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs any physical shocks. • Do not apply pressure to the cover of the drive. •...
Page 163 6. Remove the solid state drive by pulling out the tab. 7. Detach the side spacer rails from the solid state drive. 8. Attach the side spacer rails to a new solid state drive. Chapter 6 Replacing devices...
Page 164 9. Insert the solid state drive into the slot; then press it firmly into place. 10. Reinstall the cover of the slot as shown in the illustration. 11. Reinstall the screw. User Guide...
Page 165 12. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the battery” on page 111. 13. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Chapter 6 Replacing devices...
Page 166 User Guide...
Page 167: Chapter 7. Enhancing Your Computer
You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
Page 168: Performing A Hot Swap
2. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. Performing a hot swap To do a hot swap is to connect, remove, or reconnect a device while the computer is operating.
Page 169: Performing A Warm Swap
2. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). 3. Insert the replaceable device into the bay; then press the device firmly into the connector. Note: If a hard disk password is set on a hard disk drive, you cannot hot-swap the drive.
Page 170 1. Unlock the bay lock latch (1) by sliding it to the top. While holding the bay lock latch in the unlocked position, slide the bay eject latch (2) to the left, then pull out the Ultrabay device (3). Note: The computer returns from sleep (standby) mode and the pop-up window appears; then the computer automatically goes into sleep (standby) mode again.
Page 171: Inserting The Hard Disk Drive Into The Adapter
2. Insert the replaceable device into the bay; then press the device firmly into the connector. 3. Press the Fn key to return from sleep (standby) mode. Inserting the hard disk drive into the adapter The ThinkPad Serial Hard Drive Bay Adapter III (hard disk drive adapter), which is available as an option, enables you to upgrade the capacity of your computer by installing a secondary hard disk drive.
Page 172 3. Insert the hard disk drive with the label facing upward as shown: Note: If your hard disk drive has a strap, be sure not to leave it under the drive. 4. Connect the hard disk drive to its connector. User Guide...
Page 173: Inserting The Hard Disk Drive Adapter Into The Bay
5. Close the hard disk drive stopper. Notes: • Make sure that the hard disk drive is inserted tightly into the hard disk drive adapter. • Do not push the cover too hard; you could damage the hard disk drive or the hard disk drive adapter. •...
Page 174: Thinkpad Port Replicator Series 3, Thinkpad Mini Dock Series 3, Thinkpad Mini Dock Plus Series 3, And Thinkpad Mini Dock Plus Series 3 (170 W)
When you insert the hard disk drive adapter into the bay, make sure that you insert it firmly. If you want to secure your hard disk drive adapter, install a hex-head screw (included in the shipping contents) into the screw hole. ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, ThinkPad Mini Dock Plus Series 3, and ThinkPad Mini Dock Plus Series 3 (170 W)
Page 175 The sliding adjuster is a guide up the docking connector on your computer as you attach the ThinkPad Port Replicator Series 3. The docking connector is where you attach your computer. ThinkPad Mini Dock Series 3 The power switch turns the computer on and off. The key lock indicator lights when the system lock key is in the locked position.
Page 176: Thinkpad Mini Dock Plus Series 3, And Thinkpad Mini Dock Plus Series
ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 (170 W) The power switch turns the computer on and off. The key lock indicator lights when the system lock key is in the locked position. When the system lock key is in the locked position, the eject button of the ThinkPad Mini Dock Plus Series 3 or ThinkPad Mini Dock Plus Series 3 (170 W) is locked;...
Page 177: Rear View
Rear view ThinkPad Port Replicator Series 3 The power jack is for connecting the ac power adapter. The Ethernet connector is for connecting the ThinkPad Port Replicator Series 3 to an Ethernet LAN. The indicator on the connector is the same as that on the computer. Notes: •...
Page 178 ThinkPad Mini Dock Series 3 The power jack is for connecting the ac power adapter. The DisplayPort is for connecting a display device. The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can be used with a computer that supports DVI via docking only.
Page 179 ThinkPad Mini Dock Plus Series 3 and ThinkPad Mini Dock Plus Series 3 (170 W) The DisplayPort is for connecting a display device. The digital visual interface connector is for connecting a monitor that supports Single-Link DVI. Note: The DVI connector provides a digital interface only. This connector can be used with a computer that supports DVI via docking only.
Page 180: Attaching A Thinkpad Port Replicator Series 3, Thinkpad Mini Dock Series 3, Thinkpad Mini Dock Plus Series 3, Or Thinkpad Mini Dock Plus Series 3 (170 W)
Note: If you attach your computer to the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W) and use an external monitor connector, use the external monitor connector on the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W), not the one on the computer. When you attach a mechanical lock to the security keyhole, the eject button is locked so that the computer cannot be removed from the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W).
Page 181 2. Press the button of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) (1). Pull the sliding adjuster in the direction shown by the arrow (2). 3.
Page 182: Detaching A Thinkpad Port Replicator Series 3, Thinkpad Mini Dock Series 3, Thinkpad Mini Dock Plus Series 3, Or The Thinkpad Mini Dock Plus Series 3 (170 W)
• If you attach the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) to your computer, but do not connect the ac power adapter of that attachment to the power jack, your computer goes into battery mode.
Page 183 2. Make sure that the system lock key of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) is in place and in the unlocked (horizontal) position.
Page 184: Security Feature
“system lock key” on page 156. Lenovo does not offer a mechanical lock. You will need to purchase one elsewhere. You are responsible for evaluating, selecting, and implementing any locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of any locking device or security features.
Page 185 Attach a mechanical lock to the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Plus Series 3 (170 W) as follows: Attach a mechanical lock to the ThinkPad Mini Dock Series 3 as follows: Chapter 7 Enhancing your computer...
Page 186: Using The System Lock Key
Attach a mechanical lock to the ThinkPad Port Replicator Series 3 as follows: Using the system lock key The system lock key has two positions, unlocked and locked. When the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3, the ThinkPad Mini Dock Plus Series 3, or the ThinkPad Mini Dock Plus Series 3 (170 W) is locked, and you cannot remove your computer.
Page 187: Chapter 8. Advanced Configuration
Installation DVD, you should not change the initial UEFI/Legacy Boot setting in ThinkPad Setup. The UEFI/Legacy Boot setting must be the same as it was when the Windows OS image was installed. Or, you will see an error. © Copyright Lenovo 2011...
Page 188: Installing Windows 7
Note: If you cannot find the Supplement files, device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, go to: http://www.lenovo.com/ThinkPadDrivers Installing Registry Patches for Windows 7 Install the following Registry Patches: •...
Page 189: Installing Windows Vista
To install these Registry Patches, go to: http://www.lenovo.com/support Installing the Windows 7 Update Module Package The Windows 7 Update Modules are in the following directory: C:\SWTOOLS\OSFIXES\. The name of each subfolder is the number of a fix module. For information about each fix module, visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/, type the number of the fix module...
Page 190: Installing Windows Xp
Note: If you cannot find the Supplement files, device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, go to: http://www.lenovo.com/support Installing Registry Patches for Windows Vista Install the following Registry Patches: •...
Page 191 ThinkPad Web site at: http://www.lenovo.com/ThinkPadDrivers If you do not have a diskette drive, you can install Intel Rapid Storage Technology Driver by the following...
Page 192 10. Install Windows XP Service Pack 3. You can install the Windows XP Service Pack 3 using the Windows XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft Windows update Web site. 11. Visit the Lenovo Web site at: http://www.lenovo.com/ThinkPadDrivers 12. Download Intel Rapid Storage Technology Driver from the Web site.
Page 193: Installing Device Drivers
Installing the driver for the 4-in-1 Media Card Reader To use the 4-in-1 media card reader, you need to download and install the Ricoh Multi Card Reader Driver. To download it, go to Lenovo Web site at: http://www.lenovo.com/support Installing ThinkPad Monitor File for Windows 2000/XP/Vista/7 ThinkPad Monitor File for Windows 2000/XP/Vista/7 is in the following directory: C:\SWTOOLS\DRIVERS\MONITOR.
Page 194 For Windows Vista 1. Right-click on the desktop, and click Personalize. 2. Click Display Settings. The Display Settings window opens. 3. Click Advanced Settings. 4. Click the Monitor tab. 5. Click Properties. (For Windows Vista, also click Continue. ) 6. Click the Driver tab. 7.
Page 195: Thinkpad Setup
22. Click OK and close the Display Properties window. ThinkPad Setup Your computer provides a program, called ThinkPad Setup, that enables you to select various setup parameters. To start ThinkPad Setup, do as follows: 1. To protect yourself against accidental loss of data, back up your computer registry. See “Performing backup and recovery operations”...
Page 196: Date And Time Menu
• The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results. • In each submenu, press Enter key to show selectable options and select a desired option by using cursor key, or type desired values from the keyboard directly.
Page 197: Startup Menu
• Anti-Theft: Enable or disable UEFI BIOS interface to activate Anti-Theft services, such as Intel AT and Computrace. To set password related functions, go to the Security menu and select Password. The following submenu is displayed: • Hardware Password Manager •...
Page 198 Attention: If you are using the BitLocker drive encryption, you should not change the startup sequence. BitLocker drive encryption detects the change of startup sequence and locks the computer from booting. Changing the startup sequence Selecting the Startup to display the Boot submenu: To change the startup sequence, do the following: 1.
Page 199: Restart Menu
Network Boot submenu Use the Network Boot to select the boot device when the system wakes from LAN. If Wake on LAN is enabled, the network administrator can turn on all of the computers in a LAN remotely by use of network management software.
Page 200 Table 8. Config menu items (continued) If you select “AC and Battery”, Wake On LAN is enabled with any power sources. Note: AC is required with magic packet type Wake On LAN. Note: Wake On LAN function does not work when a hard disk password is set.
Page 201 Table 8. Config menu items (continued) TrackPoint • Disabled Enable or disable the Keyboard/Mouse built-in TrackPoint. • Enabled Note: If you want to use an external mouse, select “Disabled.” Touch Pad • Disabled Enable or disable the built-in touch pad. •...
Page 202 Table 8. Config menu items (continued) • Off If you select “On”, NumLock is always enabled. If you select “Off”, NumLock is always disabled. Note: Power-On NumLock will be displayed if you select “Synchronized” at the ThinkPad NumLock. Display Boot Display Device •...
Page 203 Table 8. Config menu items (continued) Power ® • Disabled Intel SpeedStep Select the mode of Intel technology (Intel SpeedStep technology at • Enabled SpeedStep mounted runtime. models only) Mode for AC Maximum Performance: • Maximum Performance Always highest speed •...
Page 204 Table 8. Config menu items (continued) nor resumed when AC is attached. Beep and Alarm Power Control Beep • Disabled If this function is enabled, a beep sounds when the • Enabled computer enters a power management mode, when it resumes operational mode, and when the ac power adapter is connected or...
Page 205: Security Menu Items
Table 8. Config menu items (continued) Intel AMT • Disabled Intel AMT Control If you select “Enabled”, Intel AMT (Active Management • Enabled Technology) is configured and additional setup items are provided in MEBx (Management Engine BIOS Extension) Setup. Note: You can enter MEBx Setup menu by pressing Ctrl-P key combination in Startup Interrupt Menu.
Page 206 Table 9. Security menu items (continued) a password. If you have selected “Normal”, enter a power-on password or a supervisor password; if you have selected “High”, enter a supervisor password. Password Authentication • Disabled Enable or disable password authentication. If high •...
Page 207 Table 9. Security menu items (continued) • Disabled UEFI BIOS Update Option Flash BIOS Updating by If you select “Enabled”, End-Users all users can update the • Enabled UEFI BIOS. If you select “Disabled”, only the person who knows supervisor password can update the UEFI BIOS.
Page 208 Table 9. Security menu items (continued) Bluetooth • Disabled If you select “Enabled”, you can use the Bluetooth • Enabled device. Modem • Disabled If you select “Enabled”, you can use the Modem device. • Enabled USB Port • Disabled If you select “Enabled”, you can use the USB port.
Page 209: Updating Your System Uefi Bios
Table 9. Security menu items (continued) activation to “Permanently Disabled”, you will be unable to enable this setting again. Startup menu items Table 10. Startup menu items Menu item Selection Comments Boot Refer to “Startup menu” on page 179. Network Boot Refer to “Startup menu”...
Page 210: Using System Management
UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers, and follow the instructions on the screen. Using system management This section is intended primarily for network administrators.
Page 211: Setting Management Features
When Wake on LAN is used with network management software, many functions, such as data transfer, software updates, and Flash updates of UEFI BIOS, can be performed remotely without remote attendance. This updating can be done after normal working hours and on weekends, to save time and increase productivity.
Page 212 If an administrator's password (supervisor password) has been set, you will need to specify it when you start the ThinkPad Setup, so that you can use these functions. Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN, a network administrator can start the computer remotely from a management console, using remote network-management software.
Page 213: Chapter 9. Preventing Problems
9. Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. 10. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
Page 214: Making Sure Device Drivers Are Current
This may eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Connect to the Internet.
Page 215 Be careful about where and how you work • Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags. • Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm or 5 inch).
Page 216 Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid state drive.
Page 217: Cleaning The Cover Of Your Computer
• Your computer might have both an Ethernet connector and a modem connector. If so, be sure to connect your communication cable to the correct one. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
Page 218 User Guide...
Page 219: Chapter 10. Troubleshooting Computer Problems
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
Page 220: Troubleshooting
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
Page 221: Spills On The Keyboard
4. While the computer is off, remove all sources of power and external hardware. Refer to the procedure in “Replacing memory” on page 123 on how to remove and reseat the memory modules. Remove any non-original memory module added to your computer. After removing the extra memory module and reseating the original memory module, repeat step 2.
Page 222 Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled.
Page 223: Errors Without Messages
Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2101: Detection error on HDD1 (Ultrabay HDD) Solution: The hard disk is not working. Have the hard disk serviced. • Message: 2102: Detection error on HDD2 (Mini SATA) Solution: The Mini SATA device is not working.
Page 224: Beep Errors
• Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power switch for 4 seconds or more.
Page 225: Memory Problems
Memory problems Print these instructions now and keep it with your computer for reference later. If your memory is not operating properly, check the following items: 1. Verify that the memory is installed and seated correctly in your computer. It may be necessary to remove all added memories to test the computer with only the factory-installed memories, and then reinstall the memory one at a time to ensure a proper connection.
Page 226 5. Click Properties. 6. Click the Change settings button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 7. Click the Modem tab. 8. Clear the Wait for dial tone before dialing check box. 9.
Page 227 If the task tray has no icon for the MoH application, start the application as follows: 1. Click Start. 2. Click All Programs ➙ NetWaiting ➙ NetWaiting. If the icon for the application is on the task tray, make sure that the function is enabled as follows: 1.
Page 228: Ethernet Problems
Ethernet problems • Problem: Your computer cannot connect to the network. Solution: Make sure that: – The cable is installed properly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters.
Page 229: A Wireless Lan Problem
Solution: – Make sure that WOL is enabled in ThinkPad Setup. – If it is, check with your LAN administrator for the necessary settings. • Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.
Page 230 through Bluetooth, a PIM item sent from Windows 7 and Windows Vista might be saved as a file with the extension .contact. For Windows XP Notes: If you are using the Microsoft standard Bluetooth features and you want to access information about how to use the Bluetooth function, do the following: 1.
Page 231 Solution: Make sure that your computer has its own default business card application and that the card is ready for communication. Make sure that the security settings on the connected computer allow you to upload your business card. • Problem: Your computer is connected to a Bluetooth-enabled computer that works as an FTP server, but you cannot see any files in the FTP server.
Page 232: Keyboard And Other Pointing Devices
If the words “Bluetooth Radio” appear in the device listing, the Microsoft Bluetooth software is installed on your computer. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to install it and then replace the Bluetooth driver. For more information, see “BluetoothUsing Bluetooth” on page 44.
Page 233: Display And Multimedia Devices
If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, making sure that you have seated the connectors properly. If the problem remains, make sure that the correct device driver is installed. For Windows 7: 1. Click Start ➙ Control Panel. Change the view of the Control Panel from Category to Large icons or Small icons.
Page 234 Solution: Make sure that: – The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: For Windows 7: 1. Right-click on the desktop, and click Personalize. 2.
Page 235: External Monitor Problems
6. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 7. Click the Properties button. Check the “Device status” box and make sure the device is working properly.
Page 236 5. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click OK. If the information is incorrect, reinstall the device driver. See below for more information. For Windows Vista: 1.
Page 237 12. Clear the Show compatible hardware check box. 13. Select Manufacturer and Model for your monitor. 14. After updating the driver, click Close. 15. Set Resolution. Note: To change the color settings, select the Monitor tab, then set Colors. 16. Click OK. For Windows Vista: 1.
Page 238 8. If more than one monitor type is displayed, select Default Monitor. 9. Click Properties. 10. Click the Driver tab. 11. Click Update Driver. The Hardware Update Wizard appears. 12. Click No, not this time, and then click Next. 13. Select Install from a list or specific location (Advanced), and then click Next. 14.
Page 239 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Press Fn+F7 to change the display output location to the external monitor. Note: After pressing Fn+F7, you will need to wait for a moment before the image appears.
Page 240: Audio Problems
9. Select the Resolution and Colors of the secondary display. 10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11. Click OK to apply the changes. For Windows XP: 1.
Page 241 Solution: Make sure the built-in audio device is configured correctly. For Windows 7 and Windows Vista: 1. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Page 242 Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed.
Page 243: Fingerprint Reader Problems
Note: In the Volume Mixer window of SmartAudio, a check mark by the entry for a device, such as speakers for a playback device, or a built-in microphone for a recording device, shows that the device has been selected. • Problem: When you connect a headphone to your computer while playing sound, a speaker does not produce sound in the MULTI-STREAM mode at SmartAudio (Windows 7).
Page 244: Battery Problems
Battery problems • Problem: The battery pack cannot be fully charged by the power-off method in the standard charge time for your computer. Solution: The battery pack might be over-discharged. Do the following: 1. Turn off the computer. 2. Make sure that the over-discharged battery pack is in the computer. 3.
Page 245: A Power Button Problem
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet. 3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is firmly attached to the adapter brick and the computer.
Page 246 1. Go to the Lenovo Support Web site at: http://www.lenovo.com/support and search for the error message. 2. Visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/ and search for the error message. Sleep (standby) and hibernation problems • Problem: The computer enters sleep (standby) mode unexpectedly.
Page 247: Drives And Other Storage Devices
Solution: Check whether any option has been selected to disable your computer from entering sleep (standby) or hibernation mode. If your computer tries to enter sleep (standby) mode but the request is rejected, the device in the USB connector might be disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device. •...
Page 248: Optical Drive Problems
Solution: Apply the disk defragmentation tool in Windows for faster access to the data. Optical drive problems • Problem: The optical drive, such as a CD, DVD, or CD-RW drive, does not work. Solution: Make sure that the computer is turned on and a CD, DVD, or CD-RW is properly loaded on the center pivot of the drive.
Page 249: Software Problems
6. Click OK. You can get detailed information from the More Information section of the Microsoft Knowledge Base 826510. Visit the Microsoft Knowledge Base homepage at: http://support.microsoft.com/, type the number of the knowledge base article you need in the search field, and click the Search button. •...
Page 250: Universal Serial Bus Problems
2. Click Performance and Maintenance, and click System. 3. Click the Hardware tab, and click the Device Manager button. Refer to “Diagnosing problems” on page 201 and run Lenovo ThinkVantage Toolbox for a diagnostic test of the USB connector. A docking station or port replicator problem •...
Page 251: Chapter 11. Getting Support
Register your computer Register your ThinkPad products with Lenovo, go to http://www.lenovo.com/register. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades.
Page 252: Getting Help And Service
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
Page 253: Purchasing Additional Services
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has been sold.
Page 254 User Guide...
Page 255: Appendix A. Regulatory Information
Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. © Copyright Lenovo 2011...
Page 256: Location Of The Ultraconnect Wireless Antennas
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Page 257 If your computer comes with a wireless WAN feature, its transmitter antenna is located at the top left portion of the computer display. Wireless LAN antenna (Third) If your computer has the Multiple Input Multiple Output (MIMO) wireless LAN feature, the third wireless antenna is located at the top right portion of the computer display, near center.
Page 258: Locating Wireless Regulatory Notices
For more information about the wireless regulatory notices, refer to the ThinkPad Regulatory Notice shipped with your computer. If your computer is shipped without the ThinkPad Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/support To view the ThinkPad Regulatory Notice on the Web site, do the following: 1. Go to: http://www.lenovo.com/support...
Page 259: Export Classification Notice
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 260: German Class B Compliance Statement
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Page 261: Japanese Vcci Class B Statement
For additional regulatory information, refer to the ThinkPad Regulatory Notice shipped with your computer. If your computer is shipped without the ThinkPad Regulatory Notice, you can find it on the Web site at http://www.lenovo.com/support. For details, refer to the instructions on “Locating wireless regulatory notices” on page 240.
Page 262 User Guide...
Page 263: Appendix B. Weee And Recycling Statements
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Page 264: Battery Recycling Information For Brazil
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 265: Battery Recycling Information For European Union
For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for United States and Canada Appendix B. WEEE and recycling statements...
Page 266 User Guide...
Page 267: Appendix C. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 268: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkLight ThinkPad ThinkVantage TrackPoint Ultrabay UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Page 270 Part Number: Printed in (1P) P/N:...

This manual is also suitable for:

Thinkpad t420 Thinkpad t420i

Lenovo ThinkPad T420 4236 User Manual

Read this First

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Recovery Overview

Chapter 6. Replacing Devices

Chapter 7. Enhancing Your Computer

Thinkpad Mini Dock Plus Series 3, and Thinkpad Mini Dock Plus Series

Chapter 8. Advanced Configuration

Chapter 9. Preventing Problems

Chapter 10. Troubleshooting Computer Problems

Chapter 11. Getting Support

Appendix A. Regulatory Information

Appendix B. WEEE and Recycling Statements

Appendix C. Notices

Quick Links

User Guide

Troubleshooting

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Summary of Contents for Lenovo ThinkPad T420 4236