HP Rp2430 - Server - 650 MHz User Manual
HP Rp2430 - Server - 650 MHz User Manual

HP Rp2430 - Server - 650 MHz User Manual

Rp24xx a180 user manual
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User's Manual
HP 9000 Model A-180
Manufacturing Part Number : Z4045-90002
February 2000

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Summary of Contents for HP Rp2430 - Server - 650 MHz

  • Page 1 User's Manual HP 9000 Model A-180 Manufacturing Part Number : Z4045-90002 February 2000...
  • Page 2 Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
  • Page 5: Table Of Contents

    Contents 1. A-Class System Overview and Reference A-Class Server - System Overview ............10 System Hardware Overview.
  • Page 6 Contents A-Class Server System Software Configuration ......... . . 59 Overview .
  • Page 7 Contents A-Class Server I/O Card Removal and Replacement ........97 Introduction.
  • Page 8 Contents...
  • Page 9: A-Class System Overview And Reference

    A-Class System Overview and Reference A-Class System Overview and Reference Chapter 1...
  • Page 10: A-Class Server - System Overview

    A-Class System Overview and Reference A-Class Server - System Overview A-Class Server - System Overview The A-Class server is a compact addition to the HP9000 server family, targeted at the ISP server market. The A-Class server design allows the use of existing qualified peripherals and I/O add-in options.
  • Page 11: A-Class Server Service Reference Information

    A-Class System Overview and Reference A-Class Server Service Reference Information A-Class Server Service Reference Information Overview Service reference data consists of the following: • 11”x14” maintenance label • A A-Class Server System Block Diagram for maintenance personnel and operators. • The A-Class Server System Regulatory Compliance Statements required by the U.
  • Page 12: A-Class Server System Block Diagram

    A-Class System Overview and Reference A-Class Server System Block Diagram A-Class Server System Block Diagram Overview The A-Class server block diagram is included for information. Chapter 1...
  • Page 13: A-Class Server System Regulatory Compliance Statements

    A-Class System Overview and Reference A-Class Server System Regulatory Compliance Statements A-Class Server System Regulatory Compliance Statements Overview Regulatory Compliance statements are required by some countries for international importation of A-Class servers. The following information is provided: • Regulatory Information •...
  • Page 14: Regulatory Information

    This product contains a Lithium battery. This battery is not to be removed or replaced by the user. If the battery needs to be replaced, contact your Hewlett-Packard authorized service personnel. Lithium batteries may explode if mistreated. Do not recharge, disassemble, or dispose of CAUTION in a fire.
  • Page 15: Declaration Of Conformity

    Hewlett-Packard's system verification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your computer. Changes or modifications not expressly approved by Hewlett-Packard could void the user's authority to operate the equipment. Cables used with this device must be properly shielded to comply with the requirements of the FCC.
  • Page 16 • No repairs are to be made by you. Repairs are to be made only by Hewlett-Packard or its licensees. Unauthorized repairs void registration and warranty. •...
  • Page 17 A-Class System Overview and Reference A-Class Server System Regulatory Compliance Statements Japan RFI Statement Korean RFI Statement Taiwan RFI Statement Japan-Only JATE Mark Japan Harmonic Statement Chapter 1...
  • Page 18 A-Class System Overview and Reference A-Class Server System Regulatory Compliance Statements Acoustics (Germany) Acoustic noise level per ISO 9296 (25° C): <57dB (operators position) GerÌuschemission nach ISO 9296 (25° C): <57dB (Arbeitsplatte) UK General Approval (United Kingdom only) Pursuant to Section 22 of Telecommunications Act of 1984, this product is approved for indirect connection to Public Telecommunications systems within the United Kingdom under the General Approval number NS/G/1234/J/100003.
  • Page 19 A-Class System Overview and Reference A-Class Server System Regulatory Compliance Statements Users should not attempt to make such connections themselves, but should contact the CAUTION appropriate electric inspection authority, or electrician, as appropriate. National Post and Telecom Agency Statement (Sweden only) The LAM Interface shall be connected to SELV (max.42.4 V peak, or 60 V DC) according to EN 60950.
  • Page 20 A-Class System Overview and Reference A-Class Server System Regulatory Compliance Statements The operation of this equipment on the same line as telephones or other equipment with audible warning devices or automatic ring detectors will give rise to bell tinkle or noise and may cause false tripping of the ring detector.
  • Page 21: A-Class Server Installation

    A-Class Server Installation A-Class Server Installation Chapter 2...
  • Page 22: A-Class Server System Installation

    A-Class Server Installation A-Class Server System Installation A-Class Server System Installation Overview The sections listed below describe the procedures you will use to prepare for, install, and begin operation of, your A-Class server: A-Class Server Site Preparation. Contains environmental requirements for preparing the area where your server is to be located.
  • Page 23: A-Class Server Site Preparation

    A-Class Server Installation A-Class Server Site Preparation A-Class Server Site Preparation Overview This section contains the following environmental requirements for preparing a site for the A-Class Server: Space Requirements. Space requirements for both stand-alone and cabinet-mounted A-Class servers. Input Power Requirements. Nominal input voltage, nominal frequency, and typical current requirements.
  • Page 24 CAUTION Stacking A-Class servers in any manner and mounting in any cabinet other than a Hewlett-Packard approved cabinet, is not supported. While they are constructed to be strong, A-Class servers have not been tested for stacking load carrying capacity. Failure to follow this precaution may result in major damage to the server.
  • Page 25: Input Power Requirements

    A-Class Server Installation A-Class Server Site Preparation Max. Cabinet A-Clas External Dimensions (width x Product Description depth x height) Number Server Centimeters Inches A4901A Factory 59.7 x 100.3 x 23.5 x 39.5 x 63.5 Integrated 1.6m x 161.3 19” Cabinet A4902A Factory 59.7 x 100.3 x...
  • Page 26: Cooling Requirements

    A-Class Server Installation A-Class Server Site Preparation • Nominal Frequency: 50 or 60 Hz • Typical current requirements: 1.0A at 100V 0.43A at 240V. If an Uninterruptible Power Supply (UPS) is to be used, ensure that it is properly connected to the server. Refer to the, External Connections section for UPS information. Power cord plugs for stand-alone servers are configured to meet unique power configurations used all over the world.
  • Page 27: Stand-Alone A-Class Server Unpack And Install Instructions

    A packet containing installation instructions and regulatory information. NOTE Report any missing items to your local Hewlett-Packard office immediately. If there is obvious freight damage, contact your shipper immediately. We recommend that you retain all packing materials in case any of the items received require return to Hewlett-Packard.
  • Page 28: Unpack The Server

    A-Class Server Installation Stand-Alone A-Class Server Unpack and Install Instructions Unpack the Server Do not set the server on its side, or in any position other than upright on its rubber CAUTION “feet,” for operation. Failure to observe this precaution may result in component damage or loss of system reliability.
  • Page 29: Cabinet-Mounted A-Class Server System Unpack And Install

    It is the customer's responsibility to inspect the shipping package for damage. NOTE It is the Hewlett-Packard Customer Engineer’s responsibility to remove the cabinet assembly from the shipping pallet. A fully configured 2.0 meter cabinet can weigh up to 362.8 kg (800 lbs). Be WARNING careful not to tip the cabinet while unpacking.
  • Page 30 A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install Wear protective glasses while cutting the plastic bands around the shipping WARNING container. These bands are under tension. Failure to heed this warning can result in serious eye injury if the bands snap back and hit you in the face when cut.
  • Page 31 A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install Step 3. Remove the brackets securing the cabinet to the pallet (callout 4). Step 4. Insert the ramps in the notches provided on the pallet (callout 5). Remove the side panels from the cabinet and set them aside (callout 6).
  • Page 32 A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install WARNING A fully configured 2.0 meter cabinet can weigh up to 362.8 kg (800 lbs). Always use at least two people to roll the cabinet off of the pallet. Failure to heed this warning can result in serious injury or equipment destruction.
  • Page 33 NOTE specifications, notify the nearest Hewlett-Packard Sales and Support Office. If damage occurred in transit, notify the carrier as well. Hewlett-Packard will arrange for replacement or repair without waiting for settlement of claims against the carrier. If the shipment was damaged in transit, keep the shipping containers and packaging material for inspection.
  • Page 34 Repackaging the Cabinet for Shipment Use the original packing material to repackage the cabinet for shipment. If the packing material is not available, contact your local Hewlett-Packard Sales and Support Office regarding shipment. Before shipment, place a tag on the container (or equipment) to identify the owner and the service to be performed.
  • Page 35: Installing A Stand-Alone System In An Hp-Supported Cabinet

    A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install pallet. Contact your local Hewlett-Packard Sales and Support Office regarding shipment. Failure to heed this warning can result in serious injury or equipment destruction. To repackage the cabinet, follow the repacking checklist and refer to the unpacking instructions for detail.
  • Page 36 A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install Cabinet Size Adapter Assembl Maximum Product (Height x ed by: Servers Number Width) Number C2787A Field 2.0m x 19” A5214A Cabinet Loading Requirements A-Class servers require two EIA of cabinet space (each two EIA of space is equivalent to the height of a server without the server’s “feet”).
  • Page 37 A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install • Hold the tabs upright and slide the server all the way into cabinet until the tabs butt up against the columns on each side. Step 4. Fasten the both front anchor brackets securely to both front cabinet columns with the prepositioned sheet metal nuts.
  • Page 38: External Connections

    A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install External Connections External devices are interfaced with the A-Class server by means of specific connectors located in the rear of the server. Exterior connections to the server include ports for: •...
  • Page 39 A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install Connect external DDS (Digital Data Storage) tape and DVD/ CDROM drives to A-Class servers as shown in the diagram below. Connecting these devices in this manner reduces the likelihood of excessive parity errors and unexpected interrupts from occurring on the SCSI bus.
  • Page 40 A-Class Server Installation Cabinet-Mounted A-Class Server System Unpack and Install Connect Power Cords Do not press and hold the Web Console Reset button (located on the rear of the server CAUTION between the LAN Web Console receptacle and the ASCII terminal receptacle) while connecting the server power cord.
  • Page 41: Installing Internal Add-On Components

    A-Class Server Installation Installing Internal Add-On Components Installing Internal Add-On Components This section explains how to install internal add-on components into A-Class servers. Internal add-on components include memory, cache memory, embedded disks and I/O cards. For cabinet mounted servers, it is necessary to remove the server from the cabinet to install internal add-on components.
  • Page 42: Installing Cache Memory Simms

    A-Class Server Installation Installing Internal Add-On Components Electrostatic Discharge Precautions. The procedures in this section require opening the server and exposing the system to electrostatic discharge. Always observe all electrostatic precautions when working with components inside or out of the server. Failure to follow these precautions may result in component damage or loss of system reliability.
  • Page 43: Installing Embedded Disk Drives

    A-Class Server Installation Installing Internal Add-On Components A-Class servers provide 2 slots for Cache Memory. The following rules govern the installation memory in A-Class Servers. • Cache Memory must be installed in SIMM pairs. • The capacity of SIMMs must be the same. Follow the steps below to install Cache Memory in A-Class servers.
  • Page 44 A-Class Server Installation Installing Internal Add-On Components • Use a grounding mat and an anti-static wrist strap. • Wear the anti-static wrist strap to ensure that any accumulated electrostatic charge is discharged from your body to ground. Before You Do Anything... •...
  • Page 45 A-Class Server Installation Installing Internal Add-On Components Set the upper drive to ID to 5 Set the lower drive to ID to 6 Step 5. Install the first embedded disk drive in the lower slot and the second embedded disk in the upper slot of the disk carrier.
  • Page 46: Installing Input/Output (I/O) Cards

    A-Class Server Installation Installing Internal Add-On Components Step 7. Install the disk carrier by inserting the two sheetmetal tabs on the disk carrier into the cut-outs in the server chassis. Secure the disk carrier using the slotted T15 TORX screw removed in step 1.
  • Page 47 A-Class Server Installation Installing Internal Add-On Components Example: A3342A is not installed. ‘CONSOLE PATH’ value is 8/16/4. Server firmware directs output to 8/16/4.0. Install A3342A. The ‘CONSOLE PATH’ value is still 8/16/4 but server firmware directs output to 8/4/0.0. Where the console is connected never changes. NOTE When the A3342A HSC Remote Management card is installed, do not move the console cable from the server connector labeled “Console 8/16/4.0”...
  • Page 48 A-Class Server Installation Installing Internal Add-On Components • Use a grounding mat and an anti-static wrist strap. • Wear the anti-static wrist strap to ensure that any accumulated electrostatic charge is discharged from your body to ground. Before You Do Anything... •...
  • Page 49: A-Class Server Power Up And Boot Procedures

    A-Class Server Installation A-Class Server Power Up and Boot Procedures A-Class Server Power Up and Boot Procedures Overview This Section discusses the following power up and boot procedures: • Power Up All External Devices • Power Up the Server • Configuring the integrated A-Class Web Console.
  • Page 50: Configuring The Integrated A-Class Web Console

    A-Class Server Installation A-Class Server Power Up and Boot Procedures Configuring the integrated A-Class Web Console The integrated A-Class Web Console is preconfigured with IP address 192.0.0.192. CAUTION Power-off any other devices with the same IP address before proceeding with integrated A-Class Web Console configuration.
  • Page 51 A-Class Server Installation A-Class Server Power Up and Boot Procedures Configure the Web Browser Enable Java™ on your Web browser (Internet Explorer™ version 3.02 or Netscape Navigator™, version 3.01 or later). Temporarily add 192.0.0.192 to the list of URLs in your browser proxy configuration (under options).
  • Page 52 A-Class Server Installation A-Class Server Power Up and Boot Procedures Press OK to continue. The following administrator account creation screen will appear: The data required for this screen is defined below: Name is the full name of the Secure Web Console Administrator. Function is the job title of the Secure Web Console Administrator.
  • Page 53 A-Class Server Installation A-Class Server Power Up and Boot Procedures When all fields have been completed, the following “Configure IP” screen will appear: The data required for this screen is defined below: • Secure Console Name (the name given to the integrated A-Class Web Console) •...
  • Page 54 A-Class Server Installation A-Class Server Power Up and Boot Procedures After entering this information, press OK. The final screen in this series will appear: NOTE Disregard step 2, “Connect the serial cable from the system to the Secure Web Console.” Step 2 applies only to the stand-alone version of the HP Secure Web Console product.
  • Page 55 A-Class Server Installation A-Class Server Power Up and Boot Procedures Configuring the Web Console To configure the Web console for other A-Class servers, repeat all of the steps in this section. Use arp -a to display arp entries and use arp-d to delete the previous entry for IP 192.0.0.192.
  • Page 56: Operating System Software Installation

    A-Class Server Installation A-Class Server Power Up and Boot Procedures Reply from 192.0.0.192: bytes=32 time=10ms TTL=255 Reply from 192.0.0.192: bytes=32 time=10ms TTL=255 Reply from 192.0.0.192: bytes=32 time=10ms TTL=255 Return to Configure the Web Browser and Configure The integrated A-Class Web Console Software.
  • Page 57 A-Class Server Installation A-Class Server Power Up and Boot Procedures INSTALL HP-UX Press . The console will display another menu. Select: Enter STANDARD LVM CONFIGURATION Press . The console will display another menu. To the query: Enter INTERACT WITH SD-UX? type: no Press .
  • Page 58: Boot Procedures

    A-Class Server Installation A-Class Server Power Up and Boot Procedures Step 7. To add “btlan3” driver support to the kernel, edit the /stand/system file and add the line: btlan3. To access the file, type the following command when the system prompt “#” displays: vi /stand/system.
  • Page 59: A-Class Server System Software Configuration

    A-Class Server Installation A-Class Server System Software Configuration A-Class Server System Software Configuration Overview Instructions for configuring software for both the A-Class server and the A-Class Secure Web Console can be found at: http:/docs.hp.com/. For hardware configuration, refer to Chapter 3, “A-Class System Service,” on page 61. Chapter 2...
  • Page 60 A-Class Server Installation A-Class Server System Software Configuration Chapter 2...
  • Page 61: A-Class System Service

    A-Class System Service A-Class System Service Chapter 3...
  • Page 62: A-Class System Repair

    A-Class System Service A-Class System Repair A-Class System Repair Overview The sections listed below describe the procedures you will use to identify fault conditions in your server, troubleshoot the system, exchange the server Field Replaceable Units (FRUs), and configure system hardware: •...
  • Page 63: A-Class Server Fault Condition Recognition

    A-Class System Service A-Class Server Fault Condition Recognition A-Class Server Fault Condition Recognition Overview The existence of fault conditions are determined by reviewing Front Panel LED Status codes (shown below), or reviewing Review Console Messages. The following subsections describe fault condition review procedures. Review Front Panel Status LEDs Front panel LEDs display either normal operation or fault status of the A-Class server.
  • Page 64: Review Console Messages

    A-Class System Service A-Class Server Fault Condition Recognition Review Console Messages Console messages are also used to display fault conditions on the system console if a System Panic or HPMC fault occurs. If the memory dump function is properly configured, a memory dump (core dump) will automatically print to a hard disk file or other designated data storage following a System Panic, HPMC fault, or Transfer Of Control (TOC).
  • Page 65: A-Class Server Trouble Shooting

    A-Class System Service A-Class Server Trouble Shooting A-Class Server Trouble Shooting Overview Troubleshooting an A-Class server is performed to the “Field Replaceable Unit” (FRU) level. Diagnostic testing can be performed on the A-Class server and most components can be removed and replaced by the customer or customer representative. NOTE The information in this section is meant for users who have at least a minimum level of hardware troubleshooting experience.
  • Page 66: A-Class Server Selftest Failures/Warnings

    A-Class System Service A-Class Server Trouble Shooting A-Class Server Selftest Failures/Warnings A power-on selftest is conducted each time power is applied to the server. Failures that occur at this point will either prevent selftest from completing or, upon initial completion of selftest, display warnings on the console.
  • Page 67 A-Class System Service A-Class Server Trouble Shooting The LED pattern is only valid if the Firmware Main Menu is not displayed at the NOTE Console. LAN LED Heartbeat Indication Random Blink Heartbeat Normal Operation (Under HP-UX) Pattern Blink Pattern 2nd Level Cache SIMM fault On (Steady) Memory SIMM fault On (Steady...
  • Page 68 A-Class System Service A-Class Server Trouble Shooting • Use a grounding mat and an anti-static wrist strap. • Wear the anti-static wrist strap to ensure that any accumulated electrostatic charge is discharged from your body to ground. Before You Do Anything... •...
  • Page 69 A-Class System Service A-Class Server Trouble Shooting Random Access Memory (RAM) Module Fault. This fault occurs when a RAM failure prevents the system from completing selftest. Chassis codes provided by the HSC Remote Management card are useful in troubleshooting this type of error. For example, FLT 7xxx indicates a failure in the memory selftest.
  • Page 70 A-Class System Service A-Class Server Trouble Shooting Step 2. If the fault does not recur, the problem was caused by the SIMM that is not presently installed. Boot the system and resume normal operations. If the fault recurs, proceed to step 3. Step 3.
  • Page 71 Check the timestamp on the PIM data to see if the time recorded corresponds to the time of the failure. For assistance with decoding an HPMC, contact Hewlett-Packard. I/O HPMC Fault. I/O Subsystem or I/O Board faults occur when an HPMC, in response to an I/O failure, prevents the system from completing selftest.
  • Page 72: Firmware Warning Messages

    Check the timestamp on the PIM data to see if the time recorded corresponds to the time of the failure. For assistance with decoding an HPMC, contact Hewlett-Packard. Firmware Warning Messages Firmware is the name given to the system boot instructions and selftest software that is imbedded into a computer chip instead of stored on disk.
  • Page 73: Chassis Code Summary

    A-Class System Service A-Class Server Trouble Shooting Firmware Warning Messages Description/Action Required WARNING: FAN FAILURE HAS BEEN A chassis fan failure requires replacing the EBU. DETECTED. THE SYSTEM WILL BE POWERING DOWN. PLEASE CALL YOUR SERVICE REPRESENTATIVE ERROR: A3342A AP Card must be in bottom Move the AP A3342A card to the bottom slot.
  • Page 74 A-Class System Service A-Class Server Trouble Shooting The HSC Remote Management card shows status information on the console just above the function key display (shown above) and is followed by the CM> prompt. The information displayed is shown below: OSTAT Chassis Code REMOTE stat...
  • Page 75 A-Class System Service A-Class Server Trouble Shooting INIT C4CC INIT C4CD INIT 3002 TEST 30BC INIT 30BC INIT C300 TEST 1030 <Press any key to continue (q to quit)> q Service Menu: Enter command > • OSTAT values of TEST and INIT are common during selftest. •...
  • Page 76: Troubleshooting The Ascii Console

    A-Class System Service A-Class Server Trouble Shooting Major Code Description Corrective Action Category 9xxx Console Initialization Refer to Troubleshooting the ASCII Console or Troubleshooting the Secure Web Console Axxx Boot Device Initialization Refer to Troubleshooting Embedded Disks Bxxx O.S. Panic Codes Refer to http://docs.hp.com for Operating System Faults and Recovery C2xx...
  • Page 77: Troubleshooting The Secure Web Console

    A-Class System Service A-Class Server Trouble Shooting If an HSC Remote Management card is not installed, there will be no output to the console screen until selftest completes. If the ASCII console does not respond to input or does not display any output: •...
  • Page 78 A-Class System Service A-Class Server Trouble Shooting each. The Secure Web Console displays the operational status of all components and peripherals, including its own, on the console screen. The screen will display selftest data output in one of two ways: If an HSC Remote Management card is installed, the output appears at the bottom of the screen and is updated until selftest is complete and the firmware Main Menu screen appears.
  • Page 79: Troubleshooting Embedded Disks

    A-Class System Service A-Class Server Trouble Shooting Resetting the Web console to its default configuration will require the Web console to NOTE be reconfigured. Refer to Chapter 2 for the procedure. 6. Connect an ASCII console to the RS232 port on the rear of the server and remove the LAN cable from the LAN Web console port on the rear of the server.
  • Page 80: Troubleshooting Lan

    A-Class System Service A-Class Server Trouble Shooting FFFFFFF6 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000012 00000000 00000000 454E4841 00000000 00000000 454E4841 00000000 00000000 00000000 00000000 00000100 00000000 00000000 00000000 Failed to Initialize To troubleshoot a recurring embedded disk fault: 1.
  • Page 81: A-Class Server Corrective Action

    A-Class System Service A-Class Server Corrective Action A-Class Server Corrective Action Overview Many of the components that comprise an A-Class server are field-replaceable. You can troubleshoot the server, identify the defective component, and replace it at your site. This section contains links to parts ordering information, and removal and replacement instructions for each field-replaceable component.
  • Page 82: Ordering Repair Parts For The A-Class Server

    A-Class System Service Ordering Repair Parts for the A-Class Server Ordering Repair Parts for the A-Class Server Overview Repair parts ordering methods vary widely among the world-wide locations that HP serves. Please call either your local HP Response Center or your authorized HP Service Representative for the ordering procedures for your location.
  • Page 83 A-Class System Service Ordering Repair Parts for the A-Class Server Table 3-1 A-Class FRUs (Continued) Replacement Exchange Description Part Number Part Number A2874-66005 A2874-69006 HSC Fast Wide SCSI Card Chapter 3...
  • Page 84: A-Class Server Ram Removal And Replacement

    A-Class System Service A-Class Server RAM Removal and Replacement A-Class Server RAM Removal and Replacement Overview This section provides step-by-step instructions and general installation rules for removing and replacing RAM boards in the A-Class Server. The following subsections apply: • RAM Removal •...
  • Page 85: Ram Removal

    A-Class System Service A-Class Server RAM Removal and Replacement RAM Removal NOTE Before you remove any memory, note the location of the slot from which the memory is being removed, and the size of the RAM (marked on one side near an upper corner) being removed.
  • Page 86: Ram Replacement

    A-Class System Service A-Class Server RAM Removal and Replacement Always handle RAM boards by their edges. Failure to comply with this precaution may CAUTION result in damage to the RAM. Step 1. Open the ejector levers (down position) on each side of the RAM. Step 2.
  • Page 87: Ram Removal And Replacement Rules

    A-Class System Service A-Class Server RAM Removal and Replacement Step 3. Push the RAM board firmly and evenly into the connector until it clicks into place. RAM Removal and Replacement Rules • RAM boards are installed in pairs. However, if a defective board has been isolated, it may be replaced individually with a board of the same size.
  • Page 88: A-Class Server Cache Memory Removal And Replacement

    A-Class System Service A-Class Server Cache Memory Removal and Replacement A-Class Server Cache Memory Removal and Replacement Overview This section provides step-by-step instructions for removing and replacing Cache Memory boards in the A-Class Server. In addition, instructions are included for changing product identification number labels if more Cache Memory is ordered for installation.The following subsections apply: •...
  • Page 89: Cache Memory Removal

    A-Class System Service A-Class Server Cache Memory Removal and Replacement Step 5. Remove the top of the server by unscrewing the knurled captive screws on each side of the rear of the server. Slide the top back, lift it off, and set it aside. Cache Memory Cache Memory Removal...
  • Page 90 A-Class System Service A-Class Server Cache Memory Removal and Replacement A-Class servers can only use Cache Memory SIMMs with part number A5182-60002. NOTE Using Cache Memory SIMMs with any other part number may result in the server failing it’s selftest. Cache Memory board replacement procedures are described as follows: Step 1.
  • Page 91: Cache Memory Labels

    A-Class System Service A-Class Server Cache Memory Removal and Replacement Cache Memory Labels If cache memory is ordered as an upgrade to the base product, two product identification numbers must be changed. Locate the sheet that contains the new labels and affix them according to the following procedure: Step 1.
  • Page 92: A-Class Server Disk Drive Removal And Replacement

    A-Class System Service A-Class Server Disk Drive Removal and Replacement A-Class Server Disk Drive Removal and Replacement Overview This section provides step-by-step instructions for removing and replacing the Disk Drive Bracket and Disk Drives in the A-Class Server. The following subsections apply: •...
  • Page 93: Disk Drive And Bracket Removal

    A-Class System Service A-Class Server Disk Drive Removal and Replacement Disk Drive and Bracket Removal Disk Drive(s) and Bracket Remove the Bracket Containing the Disk Drive(s) Step 1. Remove the mounting screw that attaches the disk drive bracket to the bottom of the chassis.
  • Page 94: Disk Drive Replacement

    A-Class System Service A-Class Server Disk Drive Removal and Replacement b. Note the disk drive jumper settings on the front of the drive that you are removing in order to reset the replacement drive to the same jumper configuration. Step 2. Remove the screws from the bracket on both sides of the defective disk drive. a.
  • Page 95 A-Class System Service A-Class Server Disk Drive Removal and Replacement When reinstalling disk drives, ensure that the SCSI IDs are set correctly. The following illustration shows typical setting of the disk drive ID. Chapter 3...
  • Page 96 A-Class System Service A-Class Server Disk Drive Removal and Replacement This illustration of ID jumper settings is typical. Your drive may be different. Consult NOTE the literature and labels on your drive for ID setting instructions. Set the upper drive to ID to 5 Set the lower drive to ID to 6 Step 1.
  • Page 97: A-Class Server I/O Card Removal And Replacement

    A-Class System Service A-Class Server I/O Card Removal and Replacement A-Class Server I/O Card Removal and Replacement Introduction This section provides card load order rules and step-by-step instructions for removing and replacing I/O cards in the A-Class Server. The following subsections apply: •...
  • Page 98: I/O Card Removal

    A-Class System Service A-Class Server I/O Card Removal and Replacement Card Rule All PCI or all HSC cards Load order doesn’t matter. I/O Card Removal Bulkhead Mounting Screw I/O Card I/O Card Support Guide CAUTION Always handle I/O cards by their edges. Failure to comply with this precaution may result in damage to the card.
  • Page 99: I/O Card Replacement

    A-Class System Service A-Class Server I/O Card Removal and Replacement If two I/O cards are present and the bottom card is to be removed, remove the top card NOTE first. I/O Card Replacement CAUTION Keep I/O cards in their protective anti-static bags until you are ready to install them. Always handle I/O cards by their edges after you have removed them from their protective anti-static bags.
  • Page 100: Replacing An A-Class Server Exchange Base Unit (Ebu)

    A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU) Replacing an A-Class Server Exchange Base Unit (EBU) Overview When troubleshooting a defective A-Class server has determined that the fault lies in a portion of the server that cannot be replaced at the site, field-replaceable components must be removed prior to exchanging the defective server for an operational unit.
  • Page 101: Electrostatic Discharge Precautions

    A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU) The following configuration information can be obtained from the Web Console Main Menu: • IP Configuration: — Secure Console Name — IP Address — IP Subnet Mask — IP Gateway —...
  • Page 102: Removable Components

    A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU) Step 5. Remove the top of the server by unscrewing the knurled captive screws on each side of the rear of the server. Slide the top back, lift it off, and set it aside. Removable Components The components listed below must be removed from the defective server prior to exchanging it for an operational unit.
  • Page 103 A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU) The contents in the new EBU carton may vary from those listed in the unpacking NOTE instructions section. Install the Components in the EBU After the new EBU has been unpacked, replace the components according to the instructions for each item listed in the Removable Components subsection.
  • Page 104: Reinstall The System

    A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU) Locate the new bar coded sticker with A5183 markings and place it on the rear label of the new EBU in the field marked, “Product Number” (over the A5182 text). Reinstall the System If the replacement A-Class server is used as a single independent unit, refer to the Chapter 2, “A-Class Server Installation,”...
  • Page 105 A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU) The integrated A-Class Web Console will require reconfiguring. Follow the Chapter 2, “A-Class Server Installation,” on page 21 instructions in the A-Class Server Power Up and Boot Procedures section to complete this task. When the replacement server is powered up and selftest has successfully completed, you will be prompted to enter the LAN Station Address.
  • Page 106 A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU) Chapter 3...

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