http://www.hp.com/go/
اﻷﺧﻄﺎء
اﺱﺘﻜﺸﺎف
أدوات
إﻥﺘﺮﻥﺖ
اﻟﻤﻮﺝﻮدة
واﻟﻤﺠﺘﻤﻌﺎت
،اﻟﺘﺸﻐﻴﻞ
وﺑﺮﻥﺎﻣﺞ
.
اﻟﻤﻌﻠﻮﻣﺎت
ﻣﻦ
ﻣﺰیﺪ
ﻋﻠﻰ
ﻟﻠﺤﺼﻮل
ﺕﺤﺘﺎج
اﻟﺘﻲ
ﺑﺎﻟﻤﻌﻠﻮﻣﺎت
ﻗﺎﺉﻤﺔ
ﻋﻠﻰ
.
1-800-HPINVENT
http://www.hp.com/
ﺑﺰیﺎرة
ﻓﻲ
اﻟﻤﻮﺝﻮد
(
HP
ﺑـ
اﺕﺼﻞ
)
Contact HP
و
،اﻟﻤﻨﺘﺞ
وﻥﺸﺮات
،اﻟﻮاﺣﺪ
اﻟﻤﻮﺿﻮع
.
http://www.hp.com/go/bizsupport
ﺕﻜﻨﻮﻟﻮﺝﻴﺎ
ﻟﻤﺤﺘﺮﻓﻲ
ﻟﻠﺒﺤﺚ
ﻗﺎﺑﻠﺔ
ﻣﻌﺎرف
.
ﻟﺪیﻚ
ﺧﺪﻣﺔ
ﻣﻮﻓﺮ
.
/
http://www.hp.com/hps
ﺑﺰیﺎرة
.
/
http://www.hp.com/hps/hardware
.
/
http://www.hp.com/partners/csn
.
ﻓﻘﻂ
"
اﻟﻤﻌﺘﻤﺪیﻦ
http://www.hp.com/support/warranty-
http://www.hp.com/go/
HP Care
ﺕﻘﺪم
.
http://www.hp.com/hps/carepack
.
وﺕﻮﺱﻴﻌﻪ
اﻟﻘﻴﺎﺱﻲ
ARWW
اﻝﻤﻮﻗﻊ
ﺑﺰیﺎرة
ﻗﻢ
،إﻥﺘﺮﻥﺖ
ﻋﺒﺮ
واﻷدوات
اﻟﻔﻨﻲ
ﻋﺒﺮ
واﻟﻮﺻﻮل
اﻟﺪﻋﻢ
ﻣﻮارد
ﺕﺘﻀﻤﻦ
اﻟﺘﺼﺤﻴﺢ
ﺕﺤﻤﻴﻞ
وﻣﻮاد
،اﻟﻔﻨﻴﺔ
اﻟﻤﻌﺮﻓﺔ
.
اﻟﻤﻨﺘﺞ
ﺑﺘﻐﻴﻴﺮ
اﻟﺨﺎﺻﺔ
اﻹﻋﻼم
٤١
ﺻﻔﺤﺔ
ﻓﻲ
اﻟﻔﻨﻲ
ﺑﺎﻟﺪﻋﻢ
اﻻﺕﺼﺎل
راﺝﻊ
ﻟﻠﺤﺼﻮل
٤١
ﺻﻔﺤﺔ
ﻓﻲ
اﻟﻔﻨﻲ
ﺑﺎﻟﺪﻋﻢ
اﻻﺕﺼﺎل
ﺑـ
اﺕﺼﻞ
،وآﻨﺪا
اﻷﻣﺮیﻜﻴﺔ
ﻗﻢ
،اﻟﻌﺎﻟﻢ
ﺣﻮل
اﻟﻔﻨﻲ
اﻟﺪﻋﻢ
هﻮاﺕﻒ
أرﻗﺎم
ﻓﻮق
واﻥﻘﺮ
،ﺑﻚ
اﻟﺨﺎﺻﺔ
اﻟﻤﻨﻄﻘﺔ
ذات
واﻟﻤﺴﺘﻨﺪات
،اﻟﻀﻤﺎن
وﻣﻌﻠﻮﻣﺎت
،اﻟﺒﺮاﻣﺞ
ﻗﺎﻋﺪة
ﻋﻠﻰ
ﻟﻠﺤﺼﻮل
/
http://www.itrc.hp.com
أﻗﺮب
ﻋﻦ
ﻟﻠﺒﺤﺚ
http://hp.com/go/bizsupport
ﻗﻢ
،اﻟﻤﻌﻠﻮﻣﺎت
وﺕﻜﻨﻮﻟﻮﺝﻴﺎ
اﻷﻋﻤﺎل
ﺑﺰیﺎرة
ﻗﻢ
،اﻷﺝﻬﺰة
ﺧﺪﻣﺎت
ﺑﺰیﺎرة
ﻗﻢ
،واﻟﻀﻤﺎن
اﻟﺠﺰء
اﻟﺨﺪﻣﺔ
ﻣﻮﻓﺮي
"
ﻟﺪى
"
اﻟﻘﻨﺎة
ﺧﺪﻣﺎت
ﺑﺰیﺎرة
ﻗﻢ
،اﻷﺱﺎﺱﻲ
اﻟﻀﻤﺎن
ﺑﺰیﺎرة
ﻗﻢ
،ﻣﻮﺝﻮد
(
اﻟﺮﻋﺎیﺔ
ﺣﺰﻣﺔ
)
ﺑﺰیﺎرة
ﻗﻢ
اﻟﻤﻨﺘﺞ
ﺿﻤﺎن
ﻹﻃﺎﻟﺔ
اﻟﺨﺪﻣﺔ
ﻟﻤﺴﺘﻮیﺎت
اﻟﺪﻋﻢ
ﻟﻤﻌﻠﻮﻣﺎت
ﻟﻠﻮﺻﻮل
.
workstationsupport
ﺑﻴﺎﻥﺎت
وﻗﻮاﻋﺪ
،وإﺻﻼﺣﻬﺎ
وﺧﺪﻣﺎت
،إﻥﺘﺮﻥﺖ
ﻋﻠﻰ
،اﻟﻔﻨﻲ
ﺑﺎﻟﺪﻋﻢ
اﺕﺼﺎﻟﻚ
ﻗﺒﻞ
راﺝﻊ
،اﺕﺼﺎﻟﻚ
ﻟﺘﺴﻬﻴﻞ
.
اﻻﺕﺼﺎل
إﺝﺮاء
ﻗﺒﻞ
إﻟﻴﻬﺎ
اﻟﻤﺘﺤﺪة
ﻟﻠﻮﻻیﺎت
ﺑﺎﻟﻨﺴﺒﺔ
ﺑﻜﺎﻓﺔ
ﻗﺎﺉﻤﺔ
ﻋﻠﻰ
ﻟﻠﺤﺼﻮل
/
اﻟﺪوﻟﺔ
وﺣﺪد
،
/
support
.
اﻟﻴﺴﺮى
اﻟﻌﻠﻮیﺔ
اﻟﺰاویﺔ
/
اﻟﺘﺸﻐﻴﻞ
ﺑﺮاﻣﺞ
ﻟﺘﺤﻤﻴﻞ
ﺑﺰیﺎرة
ﻗﻢ
،
QuickSpecs
ﺑﺰیﺎرة
ﻗﻢ
.
اﻟﻤﻌﻠﻮﻣﺎت
ﺑﺰیﺎرة
ﻗﻢ
(
HP
ﺣﻮل
ﻣﻌﻠﻮﻣﺎت
ﻋﻠﻰ
ﻟﻠﺤﺼﻮل
ﺧﺪﻣﺎت
ﺣﻮل
ﻣﻌﻠﻮﻣﺎت
ﻋﻠﻰ
ﻟﻠﺤﺼﻮل
HP Hardware Support
ﺣﻮل
ﻣﻌﻠﻮﻣﺎت
ﻋﻠﻰ
ﻟﻠﺤﺼﻮل
ﺧﺪﻣﺎت
ﺵﺒﻜﺔ
"
ﺕﺘﻮﻓﺮ
:
ﻣﻼﺣﻈﺔ
ﻣﻌﻠﻮﻣﺎت
ﻣﻮﻗﻊ
ﻟﺘﺤﺪیﺪ
lookuptool
Care Pack
ﻣﻮﻗﻊ
ﻟﺘﺤﺪیﺪ
.
lookuptool
،اﻟﻘﻴﺎﺱﻲ
اﻟﻤﻨﺘﺞ
ﺿﻤﺎن
ﻹﻃﺎﻟﺔ
ﺕﺮﻗﻴﺔ
Pack Services
اﻝﻤﻨﺘﺞ
اﻝﻤﻮﺽﻮع
اﻹﺿﺎﻓﻴﺔ
اﻟﻤﻌﻠﻮﻣﺎت
اﻟﻔﻨﻲ
ﺑﺎﻟﺪﻋﻢ
(
BSC
)
اﻷﻋﻤﺎل
دﻋﻢ
(
ITRC
)
اﻟﻤﻌﻠﻮﻣﺎت
ﺕﻜﻨﻮﻟﻮﺝﻴﺎ
ﻣﻮارد
ﻣﻦ
اﻟﺨﺪﻣﺔ
ﻣﺮآﺰ
)
HP Service Center
)
HP Business and IT Services
.(
HP
ﻣﻦ
واﻷﻋﻤﺎل
اﻟﻤﻌﻠﻮﻣﺎت
ﺑـ
اﻟﺨﺎﺻﺔ
اﻟﻤﻌﻠﻮﻣﺎت
(
HP
ﻣﻦ
اﻷﺝﻬﺰة
دﻋﻢ
ﺧﺪﻣﺎت
ﺵﺒﻜﺔ
"
ﻣﻮﻗﻊ
یﺤﺪد
أن
"
ﻣﻌﺘﻤﺪ
ﺧﺪﻣﺔ
ﻟﻤﻮﻓﺮ
اﻟﻀﻤﺎن
ﺣﻮل
اﻟﻤﻌﻠﻮﻣﺎت
اﻝﻤﻨﺘﺞ
دﻋﻢ
دﻋﻢ
٢
١ -
ﺝﺪول
ﻣﻮﻗﻊ
ﺕﺤﺪیﺪ
اﻻﺕﺼﺎل
آﻴﻔﻴﺔ
ﻣﺮآﺰ
ﻣﻮﻗﻊ
ﺕﺤﺪیﺪ
ﻣﺮآﺰ
ﻣﻮﻗﻊ
ﺕﺤﺪیﺪ
ﻣﻮﻗﻊ
ﺕﺤﺪیﺪ
ﻣﻮﻗﻊ
ﺕﺤﺪیﺪ
ﺕﻜﻨﻮﻟﻮﺝﻴﺎ
ﻣﻮﻗﻊ
ﺕﺤﺪیﺪ
)
Services
"
یﻤﻜﻦ
آﻴﻒ
(
CSN
" )
اﻟﻘﻨﺎة
ﻣﻮﻗﻊ
ﺕﺤﺪیﺪ
اﻟﻤﻨﺘﺞ
دﻋﻢ
٤