Brother MFC-J625DW Basic User's Manual
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Brother MFC-J625DW Basic User's Manual

Brother - network-ready wireless all-in-one printer
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Download this manual See also: Service Manual, Basic User Manual
BASIC USER'S GUIDE
MFC-J625DW
Version 0
CHN-ENG

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Summary of Contents for Brother MFC-J625DW

  • Page 1 BASIC USER’S GUIDE MFC-J625DW Version 0 CHN-ENG...
  • Page 2 Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic policy which is to concern about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.
  • Page 3 Network User's Guide This Guide provides useful information about PDF file / CD-ROM wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips. Mobile Print/Scan Guide...

  • Page 4: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary ...........2 Viewing Documentation...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 LCD screen indications..................8 Status LED ......................9 Basic Operations .....................9 Favourite Settings....................10 Registering Favourite Settings ..............10...
  • Page 5 Sending a fax How to send a fax ....................31 Stop faxing..................... 33 Setting scanner glass size for faxing ............. 33 Color fax transmission ................... 33 Cancelling a fax in progress ................33 Transmission Verification Report..............33 Receiving a fax Receive Modes ....................
  • Page 6 Dialling and storing numbers How to dial ......................46 Manual dialling....................46 Speed Dialling ....................46 Fax Redial .....................46 Additional Dialling Operations................47 Outgoing Call history ..................47 Caller ID history .....................47 Storing numbers ....................48 Storing a pause .....................48 Storing Speed Dial numbers................48 Changing Speed Dial names or numbers............49 Making copies How to copy ......................50 Stop copying....................50...
  • Page 7 Troubleshooting Error and Maintenance messages............... 68 Error animations display ................76 Transferring your faxes or Fax Journal report ..........76 Document jam ....................77 Printer jam or paper jam ................78 Troubleshooting ....................84 If you are having difficulty with your machine ..........84 Dial Tone detection..................
  • Page 8 Table of Contents (ADVANCED USER'S GUIDE) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup Printing photos from a memory card or USB Flash Memory storage memory drive Sleep Mode LCD display PhotoCapture Center™...

  • Page 9: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...

  • Page 10: Accessing The Advanced User's Guide, Software User's Guide, Network User's Guide, And Network Glossary

    If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below: Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. Note If the Brother screen does not appear...
  • Page 11 How to find Scanning instructions (Macintosh) There are several ways you can scan documents. You can find the instructions as Turn on your Macintosh. Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear.  Scanning ...

  • Page 12: Accessing Brother Support (Windows ® )

    Setup Guide Center) on the CD-ROM. If your wireless access point or router  Click Brother Support on the Top Menu. supports Wi-Fi Protected Setup or AOSS™ The following screen will appear: uuQuick Setup Guide Network setup uuNetwork User’s Guide ...

  • Page 13: Accessing Brother Support (Macintosh)

    The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  For the latest news and product support information, click Brother Solutions Center.  To visit our website for original Brother Supplies, click Supplies Information.

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 1 Mode keys:  Hook Press before dialling if you want to make  sure a fax machine will answer, and then press Mono Start or Color Start. Lets you access the FAX mode. Also, press this key after picking up the SCAN ...
  • Page 15 General information Stop/Exit On/Off Stops an operation or exits the menu. You can turn the machine on and off. 5 Dial Pad Press On/Off to turn the machine on. Use these keys to dial telephone and fax numbers and as a keyboard for entering Press and hold down On/Off to turn the information into the machine.

  • Page 16: Lcd Screen Indications

    Chapter 1 LCD screen indications 8 SpeedDial Lets you set up Speed Dial and Group numbers. The LCD shows the current machine status Also, you can search for the number you want when the machine is idle. to dial. 9 Current Receive Mode Lets you see the current Receive Mode.

  • Page 17: Status Led

    General information Status LED Press Initial Setup. Press s or t to display When you turn the machine on, the status Receive Mode. LED lights up. When the memory card or USB Flash memory drive is being read or written to, the status LED blinks.

  • Page 18: Favourite Settings

    Chapter 1 Favourite Settings Registering Favourite Settings You can register the fax, copy and scan settings you use most often by setting them Press Menu. as your Favourite Settings. Later you can recall and apply those settings quickly and Press s or t to display easily.

  • Page 19: Changing Favourite Settings

    General information Changing Favourite Settings Deleting Favourite Settings You can change the settings registered to a You can delete a Favourite. Favourite. Press Menu. Press Menu. Press s or t to display Press s or t to display Favorite Settings. Press Favorite Settings.

  • Page 20: Volume Settings

    Chapter 1 Volume Settings Beeper Volume When the beeper is on, the machine will beep Ring Volume when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of ring volume You can choose a range of beeper volume levels, from High to Off.

  • Page 21: Lcd Display

    General information LCD display Setting the Fax Logic (sending and receiving Setting the backlight sequence) brightness You can change the process of manual fax If you are having difficulty reading the LCD, send or receive. try changing the brightness setting. If you often send or receive a fax manually to/from the other party at the end of a Press Menu.

  • Page 22: Loading Paper

    Loading paper Loading paper and Lift the output paper tray cover (1). other print media Note To print on Photo (10  15 cm) or Photo L (89  127 mm) paper, you must use the photo paper tray. (See Loading photo paper uu page 19.) Load only one size of paper and one type of paper in the paper tray at any one time.
  • Page 23 Loading paper Fan the stack of paper well to avoid Gently put the paper into the paper tray paper jams and misfeeds. print side down and top edge in first. Check that the paper is flat in the tray. Note Always make sure that the paper is not curled or wrinkled.
  • Page 24 Chapter 2 Gently adjust the paper side guides (1) Slowly push the paper tray completely to fit the paper using both hands. into the machine. Make sure the paper side guides touch the sides of the paper. While holding the paper tray in place, pull out the paper support (1) until it clicks, and then unfold the paper support flap (2).

  • Page 25: Loading Envelopes And Postcards

    Loading paper Loading envelopes and Loading envelopes and postcards postcards Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible. About envelopes IMPORTANT  Use envelopes that weigh between 80 to 95 g/m If envelopes or postcards are “double- feeding”, put one envelope or postcard in ...
  • Page 26 Chapter 2 Put envelopes or postcards in the paper If you have problems printing on tray with the address side down and the envelopes with the flap on the short edge, leading edge (top of the envelopes) in try the following: first as shown in the illustration.

  • Page 27: Loading Photo Paper

    Loading paper Loading photo paper Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. Use the photo paper tray which has been assembled on the top of the output paper tray cover, to print on Photo (10 ...
  • Page 28 Chapter 2 When you have finished printing photos Note return the photo paper tray to the • Always make sure that the paper is not Normal printing position. If you do not, curled or wrinkled. you will get a No Paper Fed error when using A4 sized paper.
  • Page 29 Loading paper IMPORTANT If you do not return the photo paper tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper. Photo paper tray in the normal printing position Photo paper tray in the photo printing position...

  • Page 30: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...

  • Page 31: Paper Settings

    Press s or t to display Plain Paper, Press Paper Size. Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or Press s or t to display A4, A5, Transparency, and then press the 10x15cm or Letter and then press the option you want to set.

  • Page 32: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using Brother paper. (See the table below.) The print quality can be affected by the type If Brother paper is not available in your of paper you use in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.

  • Page 33: Handling And Using Print Media

    Loading paper Handling and using print Paper capacity of the output paper tray cover media Up to 50 sheets of 80 g/m A4 paper. Store paper in its original packaging and   Transparencies and photo paper must be keep it sealed. Keep the paper flat and picked up from the output paper tray cover away from moisture, direct sunlight and one page at a time to avoid smudging.

  • Page 34: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 210  297 mm (8.3  11.7 in.) Cut Sheet 215.9  279.4 mm (8 1/2  11 in.) Yes Letter 184 ...
  • Page 35 For Photo 10  15 cm paper and Photo L 89  127 mm paper, use the photo paper tray. (See Loading photo paper uu page 19.) BP71 (260 g/m ) paper is especially designed for Brother inkjet machines.

  • Page 36: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1) and the ADF Document Support documents Flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 15 pages and feeds each sheet individually.

  • Page 37: Using The Scanner Glass

    Loading documents How to load documents IMPORTANT Note DO NOT leave thick documents on the scanner glass. If you do this, the ADF may To use the scanner glass, the ADF must jam. be empty. Lift the document cover. After using the ADF, fold down the ADF Document Support Flap and then close Using the document guidelines on the the ADF Document Support.

  • Page 38: Unscannable Area

    Chapter 3 IMPORTANT If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Unscannable area The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. Usage Document Top (1)

  • Page 39: Sending A Fax

    Sending a fax How to send a fax Do one of the following to load your document: Place the document face down in the  The following steps show how to send a fax. ADF. (See Using the ADF uu page 28.) When you want to send a fax or change the settings for sending or receiving ...
  • Page 40 Chapter 4 You can change the following fax Press Mono Start or Colour Start. sending settings. Press FAX and then press Options. Press s or t to scroll Faxing from the ADF through the fax settings. When the  The machine starts scanning the setting you want is displayed, press it document to be sent.

  • Page 41: Stop Faxing

    Sending a fax Stop faxing Transmission Verification Report To stop faxing, press Stop/Exit. You can use the Transmission Verification Setting scanner glass size for Report as proof that you sent a fax. This report lists the sender’s name or fax number, faxing the time and date of transmission, duration of transmission, number of pages sent, and...
  • Page 42 Chapter 4 Note • If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (uuAdvanced User’s Guide: Real Time Transmission) • If your transmission is successful, "OK" will appear next to "RESULT"...

  • Page 43: Receiving A Fax

    Receiving a fax Receive Modes By factory default, the factory setting of Receive Mode is "Fax". Your machine will automatically receive any faxes that are sent to it. There are four receive modes of this machine as below. For more detailed information on the receive modes, see Using Receive Modes uu page 36. Operation Display LCD Display Factory Default Ring Delay...

  • Page 44: Using Receive Modes

    Chapter 5 Using Receive Modes Mode Function Help Each call Factory setting of Ring Delay is 2 (0-10 times available, Fax (Fax Auto) recognized as fax please see Ring Delay uu page 37 ). After ringing 2 and send fax signal. times, the fax machine send fax-receiving signals However, you can automatically;...

  • Page 45: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone The Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Auto delay setting.

  • Page 46: Fax Detect

    Chapter 5 Fax Detect Press Fax Detect. Press On (or Off). If Fax Detect is On: Press Stop/Exit. Fax Detect is turned On as default. The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear “chirps”...

  • Page 47: Telephone And External Devices

    Telephone and external devices Voice operations Phone line services Your machine supports the Caller ID Tone or pulse subscriber telephone service that some telephone companies offer. If you have a Pulse dialling service, but need Features like Voice Mail, Call Waiting, Call to send tone signals (for example, for Waiting/Caller ID, RingMaster, answering telephone banking), follow the instructions...

  • Page 48: Telephone Service

    The Caller ID is a telephone service that as follows. Contact your local telephone allows the subscriber to see a display of the company or Brother dealer in the case caller's phone number as the telephone rings. that the feature does not work normally.

  • Page 49: Advantages Of Caller Id

    Telephone and external devices Advantages of Caller ID Caller ID feature For Business The Caller ID feature of this machine lets you use the Caller ID subscriber service offered All businesses profit from a quicker response by many local phone companies. to customer calls.

  • Page 50: Connecting An External Tad (Telephone Answering Device)

    Chapter 6 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls LINE EXT. and the machine “listens”...

  • Page 51: Recording An Outgoing Message (Ogm) On An External Tad

    Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...

  • Page 52: Operation From External And Extension Telephones

    Chapter 6 Operation from external and Using remote codes extension telephones Remote Activation code If you answer a fax call on an extension or an external telephone, you can make your If you answer a fax call on an extension or machine take the call by using the Remote external telephone, you can tell your machine Activation Code.
  • Page 53 Telephone and external devices Press Setup Receive. Press s or t to display Remote Codes. Press Remote Codes. Press On. Do one of the following: If you want to change the Remote  Activation Code, enter the new code. Press OK, go to step j. ...

  • Page 54: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Fax Redial If you are sending a fax manually and the line Manual dialling is busy, press Hook, Redial/Pause, and then press Mono Start or Color Start to try again. Press all of the digits of the fax or telephone Redial/Pause only works if you dialled from number.

  • Page 55: Additional Dialling Operations

    Dialling and storing numbers Additional Dialling Note Operations If you are not a Caller ID subscriber, you can still view call dates from the Caller ID history, and delete entries from the list. Outgoing Call history Press Redial/Pause. The last 30 numbers you sent a fax to will be You can also press History.

  • Page 56: Storing Numbers

    Chapter 7 Storing numbers Enter the first fax or telephone number ) by pressing the buttons on the You can set up your machine to do the Touchscreen (up to 20 digits). following types of easy dialling: Speed Dial Press OK. and Groups for broadcasting faxes.

  • Page 57: Changing Speed Dial Names Or Numbers

    Dialling and storing numbers Changing Speed Dial names Do one of the following: or numbers  If you want to change the name, press Name. Enter the new name (up to 16 You can change a Speed Dial name or characters) by pressing the buttons number that has already been stored.

  • Page 58: Making Copies

    Making copies How to copy If you want more than one copy, enter the number (up to 99). The following steps show the basic copy Press Mono Start or Colour Start. operation. Stop copying Make sure you are in copy mode, press (COPY).

  • Page 59: Paper Options

    Press s or t to display Plain Paper, Inkjet Paper, Brother BP71, If you do not want to change additional Brother BP61, Other Glossy or settings, press Mono Start or Transparency, and then press the Color Start.

  • Page 60: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    User’s Guide: Remote Setup & PhotoCapture Center™ (Macintosh) Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick™, Memory Stick PRO™, Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card,...

  • Page 61: Getting Started

    Printing photos from a memory card or USB Flash memory drive Getting started Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage as standard.
  • Page 62 Chapter 9 IMPORTANT DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. Status LED When the memory card or USB Flash memory drive is being read or written to, the status LED blinks.

  • Page 63: Print Images

    Printing photos from a memory card or USB Flash memory drive Print Images PhotoCapture Center™ print settings View Photos You can change the print settings temporarily You can preview your photos on the LCD for the next print. before you print them. If your photos are large The machine returns to its default settings files there may be a delay before each photo after 3 minutes, or if the Mode Timer returns...

  • Page 64: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 9 How to scan to a Press Options. Do one of the following: memory card or USB  To change the quality, press s or t Flash memory drive to display Quality. Press Quality and choose Color 100 dpi, You can scan monochrome and color Color 200 dpi, documents onto a memory card or USB Flash...

  • Page 65: How To Print From A Computer

    User’s Guide: Printing ® (Windows uuSoftware User’s Guide: Printing and Faxing (Macintosh) Install the Brother printer driver from the CD-ROM. (uuQuick Setup Guide) From your application, choose the Print command. Choose the name of your machine in the Print dialog box and click Preferences.

  • Page 66: How To Scan To A Computer

    Presto! PageManager must be downloaded Load your document. (See How to load and installed before use. See Accessing documents uu page 28.) Brother Support (Macintosh) uu page 5 for  Use the ADF to scan multiple pages further instructions. of documents. It feeds each sheet ®...

  • Page 67: Scanning Using A Scanner Driver

    How to scan to a computer Scanning using a Scanning using the scanner driver ControlCenter uuSoftware User’s Guide: Scanning a uuSoftware User’s Guide: ControlCenter4 document using the TWAIN driver ® (Windows ® (Windows uuSoftware User’s Guide: ControlCenter2 uuSoftware User’s Guide: Scanning a (Macintosh) ®...

  • Page 68: A Routine Maintenance

    Your machine is equipped with an ink dot counter. The ink dot counter automatically optimum performance and reliability when used with Brother Original ink cartridges. monitors the level of ink in each of the Brother cannot guarantee this optimum four cartridges. When the machine detects an...
  • Page 69 Routine maintenance Press the lock release lever as shown to Turn the green release lever on the release the cartridge indicated on the orange protective packing (1) clockwise LCD. Remove the cartridge from the until it clicks to release the vacuum seal. machine.
  • Page 70 No. • If the LCD shows No Ink Cartridge or Cannot Detect after you install the ink cartridges, check that the ink cartridges are brand new Original Brother and that they are installed correctly.

  • Page 71: Cleaning And Checking The Machine

    Routine maintenance Cleaning and checking Note the machine In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you Cleaning the scanner glass can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area.

  • Page 72: Cleaning The Print Head

    OK for black and then the three colours. times and the print has not improved, try Press Yes or No. installing a new Brother Original Innobella™ ink cartridge for each problem The LCD asks you if you want to start color.

  • Page 73: Checking The Print Alignment

    The machine starts printing the new ink cartridge. If ink is still missing, Alignment Check Sheet. call your Brother dealer. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 74: Packing And Shipping The Machine

    Packing and shipping IMPORTANT the machine • Make sure the plastic tab on the right side of the orange protective part (1) clicks When you transport the machine, use the securely into place (2). packing materials that came with your machine.
  • Page 75 Routine maintenance Unplug the machine from the telephone Pack the machine and the printed wall socket and take the telephone line materials in the original carton with the cord out of the machine. original packing material as shown below. Unplug the machine from the electrical socket.

  • Page 76: Troubleshooting

    You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Note The information button ( ) lights up when an error message appears on the screen.

  • Page 77: Error And Maintenance Messages

    If a sending machine has a color fax, the machine’s “handshake” will ask that the fax be sent as monochrome. If the paper type is set to Other Glossy, Brother BP71 or Brother BP61 the machine will stop all print operations.
  • Page 78 Cannot Detect quickly and the machine did not detect re-install it slowly until it clicks. If you are using non Brother Original Replace the cartridge with a Brother ink the machine may not detect the ink Original ink cartridge. If the error cartridge.
  • Page 79 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
  • Page 80 Error Message Cause Action The memory card is either corrupted, Put the card firmly into the slot again to Media Error incorrectly formatted, or there is a make sure it is in the correct position. problem with the memory card. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is...
  • Page 81 Troubleshooting Error Message Cause Action The Photo Paper Tray is in the Photo Verify that the Photo Paper Tray is in No Paper Fed printing position. the Normal printing position. (See step d and the Important note in Loading photo paper uu page 19.) The machine is out of paper or paper Do one of the following: is not correctly loaded in the paper...
  • Page 82 Error Message Cause Action The machine's memory is full. If a copy operation is in process Out of Memory Press Stop/Exit and wait until the other operations that are in progress finish, and then try again. The memory card or USB Flash Press Stop/Exit.
  • Page 83 USB direct interface. then on again. USB Device. For more information, visit us at http://solutions.brother.com/. A color ink cartridge has been installed Check which ink cartridges are not Wrong Ink Colour in the Black ink cartridge position.

  • Page 84: Error Animations Display

    Error animations display Do one of the following:  If the LCD shows No Data, there Error animations display step-by-step are no faxes left in the machine's instructions when paper gets jammed. You memory. can read the steps at your own pace by Press Stop/Exit.

  • Page 85: Document Jam

    Troubleshooting Document jam Transferring the Fax Journal report to another fax machine Documents can jam in the ADF unit if they are If you have not set up your Station ID, you not inserted or fed correctly, or if they are too cannot enter fax transfer mode.

  • Page 86: Printer Jam Or Paper Jam

    Printer jam or paper jam Document is jammed inside the ADF unit Take out the jammed paper depending on Take out any paper from the ADF that is where it is jammed in the machine. not jammed. Paper is jammed at the front of the Lift the document cover.
  • Page 87 Troubleshooting Pull the two green levers inside the Push the two green levers back to the machine to release the jammed paper. original positions. Pull out the jammed paper (1). Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks, and then unfold the paper support flap.
  • Page 88 Paper is jammed at the back of the Pull the jammed paper out of the machine. machine If the LCD shows Paper Jam [Rear], follow these steps: Unplug the machine from the electrical socket. IMPORTANT Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose...
  • Page 89 Troubleshooting Paper is jammed at the front and back Pull the two green levers inside the machine to release the jammed paper. of the machine If the LCD shows PaperJam Front,Rear, follow these steps: Unplug the machine from the electrical socket.
  • Page 90 Open the Jam Clear Cover (1) at the Using both hands, use the plastic tabs back of the machine. on both sides of the machine to lift the scanner cover (1) to the open position. Pull the jammed paper out of the machine.
  • Page 91 Troubleshooting Push the two green levers back to the IMPORTANT original positions. • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. •...

  • Page 92: Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 93 Clean the print head. (See Cleaning the print head uu page 64.) or graphics. Make sure you are using Brother Original Innobella™ ink. Try using the recommended types of paper. (See Acceptable paper and other print media uu page 24.) The machine prints blank pages.

  • Page 94: Printing Received Faxes

    Enhancement will not work. Use at least 24 bit color data with the Color Enhancement feature. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 95: Sending Faxes

    Troubleshooting Telephone Line or Connections Difficulty Suggestions Dialling does not work. Make sure the machine is plugged in and turned on. (No dial tone) Check the line cord connections. Change the Tone/Pulse setting. (uuQuick Setup Guide) Lift the external telephone’s handset and listen for a dial tone. If there is no dial tone, ask your telephone company to check the line and/or socket.

  • Page 96: Handling Incoming Calls

    Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In Presto! PageManager with OCR, click File, Select Source and choose the ® starting to scan. (Windows Brother TWAIN/WIA driver.

  • Page 97: Software Difficulties

    CD-ROM supplied with your machine. (uuQuick Setup Guide) Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 98 It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.

  • Page 99: Dial Tone Detection

    • VoIP (Voice over IP) is a type of phone system that uses an internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine...

  • Page 100: Machine Information

    3 All Settings You can restore all settings to their factory defaults. Checking the serial number Brother strongly recommends performing this procedure before handing over or You can see the machine’s serial number on disposing of the machine. the LCD.

  • Page 101: Menu And Features

    Menu and features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...

  • Page 102: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu Level1 Level2 Level3 Options Descriptions Page Lets you quickly and Favorite Settings 1/2/3 Copy...
  • Page 103 1Min 2Mins* 5Mins — Sets the type of paper Paper Type Plain Paper* in the paper tray. Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency — Sets the size of paper Paper Size in the paper tray. 10x15cm Letter...
  • Page 104 Level1 Level2 Level3 Options Descriptions Page Adjust the contrast of General Setup LCD Settings LCD Contrast the LCD. (Continued) You can adjust the Backlight Light* brightness of the LCD backlight. Dark You can set how long Dim Timer the LCD backlight stays 10Secs on for after the last key press.
  • Page 105 Menu and features Level1 Level2 Level3 Options Descriptions Page Allows you to answer Setup Receive Remote Codes all calls at an extension (Continued) (Continued) (l51, #51) or external telephone and use codes to turn the machine on or off. You can personalize these codes.
  • Page 106 Level1 Level2 Level3 Options Descriptions Page Choose the initial setup Report Setting Transmission for Transmission (Continued) On+Image Verification Report. Off* Off+Image Sets the interval for the Journal Period automatic printing of Every 50 Faxes* the Fax Journal. Every 6 Hours If you have chosen any other option than Off Every 12 Hours...

  • Page 107: Network Menu

    Menu and features Network menu Level1 Level2 Level3 Options Descriptions Page Chooses the BOOT Network TCP/IP BOOT Method Auto* method that best suits Static your needs. RARP BOOTP DHCP [000-255]. Enter the IP address. IP Address [000-255]. [000-255]. [000-255] [000-255]. Enter the Subnet mask.
  • Page 108 Level1 Level2 Level3 Options Descriptions Page — — You can easily configure Network WPS w/PIN Code your wireless network (Continued) settings using WPS with a PIN code. — You can see the current WLAN Status Status wireless network status. — You can see the current Signal wireless network signal...
  • Page 109 Menu and features Menu (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports XMIT Verify reports. — Quick Dial Alphabetical Order Numerical Order — — Fax Journal — — User Settings — — Network Config —...
  • Page 110 Level1 Level2 Level3 Options Descriptions Page — Resets the print server Initial Setup Reset Network back to its factory default (Continued) settings, such as the password and IP address information. — Deletes all stored Speed Dial&Fax Speed Dial numbers and faxes, restores the Station ID, Quick Dial List, Transmission Verification...
  • Page 111 Menu and features FAX ( Level1 Level2 Level3 Options Descriptions Page — You can choose a number History Outgoing Send a fax from the Outgoing Call More Add Speed Dial history and then send a Delete fax to it, add it to Speed Dial, or delete it.
  • Page 112 Level1 Level2 Level3 Options Descriptions Page — Combines delayed faxes Options Batch TX to the same fax number at (Continued) Off* the same time of day into one transmission. — You can send a fax Real Time TX without using the Off* memory.
  • Page 113 Menu and features Level1 Level2 Level3 Options Descriptions Page — You can save your fax Options Set New Default Fax Resolution settings. (Continued) Contrast Real Time TX Glass ScanSize — — You can restore all Factory Reset settings back to the factory default.
  • Page 114 SCAN ( Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a Scan to File monochrome or a color document into your computer. — — Lets you scan directly to a Scan to Media Start (when a memory memory card or USB card or USB Flash memory drive.
  • Page 115 Scan to OCR document converted to an (Available after editable text file. Presto! PageManager is downloaded for Macintosh users. See Accessing Brother Support (Macintosh) uu page 5.) — — — You can scan a color Scan to Image picture into your graphics application.
  • Page 116 Best — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Brother BP61 Other Glossy Transparency — Choose the paper size Paper Size that matches the paper in the tray.
  • Page 117 Menu and features Level1 Level2 Level3 Options Descriptions Page — Adjusts the density of Options Density Light copies. Dark (Continued) — You can choose to stack Stack/Sort Stack* or sort multiple copies. Sort — You can make N in 1, 2 in Page Layout Off(1in1)* 1 ID, or Poster copies.
  • Page 118 PHOTO ( Level1 Level2 Level3 Options Descriptions Page — You can print your chosen View Photos Start photos. For details, see You can adjust your Options the Options in photos with the options. the following table. — — You can print all photos in Print All Start your memory card or USB...
  • Page 119 (Not available for Photo* DPOF printing.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy* (When A4 or — Choose the paper and Paper Size 10x15cm* Letter is chosen) print size.
  • Page 120 Option1 Option2 Option3 Option4 Descriptions Page Adjusts the hue of the Color Enhance White Balance white areas. Off* Enhances the detail of the Sharpness image. Adjusts the total amount Color Density of color in the image. — — Crops the image around Cropping the margin to fit the paper size or print size.
  • Page 121 Options Descriptions Page — — Choose the paper type. Paper Type Plain Paper* Inkjet Paper Brother BP71 Brother BP61 Other Glossy — — Choose the paper size. Paper Size Letter Advanced User’s Guide The factory settings are shown in Bold with an asterisk.
  • Page 122 SpeedDial Level1 Level2 Level3 Options Descriptions Page — — You can dial by pressing SpeedDial Send a fax only a few keys (and Start). Set Speed Dial — Stores Speed Dial More numbers, so you can dial by pressing only a few buttons on the Touchscreen (and Start).
  • Page 123 Menu and features Level1 Level2 Level3 Options Descriptions Page — Lets you check the print Test Print Print Quality quality or alignment. Alignment — Lets you clean the print Cleaning Black head. Color — — Lets you check the Ink Volume available ink volume.

  • Page 124: Entering Text

    Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to cycle between letters, numbers and special characters. Up to four letters are assigned to each letter button on the LCD. By pressing the correct button repeatedly, you can access the character you want.

  • Page 125: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Inkjet Piezo with 210 nozzles  1 Print Head Mono: Piezo with 210 nozzles  3 Color: Memory Capacity...
  • Page 126 Dimension 180 mm 405 mm 378 mm 374 mm 519 mm Weight 9 kg Noise Operating: 50 dB or less 10 to 35 C Temperature Operating: 20 to 33 C Best Print Quality: Humidity Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) ADF (automatic...

  • Page 127: Print Media

    Specifications Print media Paper Input Paper Tray  Paper type: Plain paper, inkjet paper (coated paper), glossy paper and transparency  Paper size: A4, Executive, Letter, A5, A6, Envelopes (commercial No.10, DL, C5, Monarch), Photo 10  15 cm, Photo 2L 13  18 cm and Index Card 127 ...

  • Page 128: Fax

    Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width ADF: 208 mm (A4) Scanner Glass: 204 mm (A4) Printing Width 210 mm Greyscale Levels: 64 (B&W) / 256 (Color) Resolution Standard 203  98 dpi (Mono) 203  196 dpi (Color) Fine 203 ...

  • Page 129: Copy

    Specifications Copy Color/Monochrome Yes/Yes Copy Width Max. 210 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  1200 dpi Resolution Duplex (2-sided)  Paper type: Plain paper  Paper size: A4, Letter, A5...

  • Page 130: Photocapture Center

    PhotoCapture Center™ Memory Stick™ (16 MB - 128 MB) Compatible Media Memory Stick PRO™ (256 MB - 32 GB) Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 32 GB) Memory Stick Micro™ (M2™) with Adapter MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB)

  • Page 131: Pictbridge

    Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...

  • Page 132: Scanner

    XP in this User’s Guide includes Windows XP Home Edition, Windows XP Professional, and Windows XP Professional x64 Edition. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows...

  • Page 133: Printer

     Paper size: A4, Letter, A5, A6, Executive Print Speed When the Borderless feature is set to On. See Paper type and size for each operation uu page 26. When printing on A4 size paper. For detailed specifications visit http://www.brother.com/.

  • Page 134: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 2 m. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 135: Computer Requirements

    Intel Removable Processor Disk Conditions: For WIA, 1200  1200 resolution. Brother Scanner For the latest driver updates, visit us at Utility enables to enhance up to 19200  19200 dpi. http://solutions.brother.com/. Third party USB ports are not supported. All trademarks, brand and product names are the PC Fax supports black and white only.

  • Page 136: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 137: Network (Lan)

    SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES), Security WPA2-PSK (AES) Setup Support Utility AOSS™ See the Computer Requirements chart on page 127. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.

  • Page 138: Index

    Outgoing Call ........47 fax receive ..........35 Speed Dial ..........46 Fax Detect ..........38 Document loading ..........28 Brother CreativeCenter ........4 Envelopes ........17 Error messages on LCD ......68 B&W Print Only ........69 Cannot Detect ........70 Caller ID Cannot Print .........
  • Page 139 Favourite Settings ........10 Ink cartridges changing ..........11 ink dot counter ........60 deleting ..........11 replacing ..........60 recalling ..........11 Innobella™ ..........128 registering ..........10 Fax codes changing ..........44 Remote Activation Code ....38 Jacks Remote Deactivation Code ....44 External telephone ......43 using .............44 Fax Detect ..........38 Jams...
  • Page 140 Printing See Software User's Guide. Programming your machine ....93 On-screen programming ......93 Outgoing Call Add to Speed Dial .........47 Delete ............47 Quick Dial Send a fax ..........47 Group dial changing ..........49 Speed Dial changing ..........49 Packing and shipping the machine ..66 using ..........
  • Page 141 ® TAD (telephone answering device), Windows external ..........35 See Software User's Guide. connecting ..........42 Wireless Network receive mode ........35 See Quick Setup Guide and Network recording OGM ........43 User's Guide. Telephone line connections ...........42 difficulties ..........87 interference / VoIP ........91 multi-line (PABX) ........43 Text, entering .........116 Transferring your faxes or...
  • Page 142 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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