Limited Warranty - Panasonic DMP-MST60 Owner's Manual

Limited Warranty

(ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Marketing Company of North America (referred to as "the warrantor") will, for the length
of the period indicated on the chart below, which starts with the date of original purchase ("warranty
period"), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a
new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to
repair, replace or refund will be made by the warrantor.
Product or Part Name
Streaming Player
All included Accessories (Except Non-Rechargeable Batteries)
Only Non-Rechargeable Batteries
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty
period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for
non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to
products purchased and serviced in the United States or Puerto Rico. This warranty is extended
only to the original purchaser of a new product which was not sold "as is".
Mail-In Service
For assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the product prepaid to:
Panasonic Exchange Center
4900 George McVay Drive
Suite B
McAllen, TX 78503
panacare@us.panasonic.com
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied accessories listed in the Owner's
Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping
Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as
Panasonic is committed to providing the most up to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number where you can be reached. A
valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED
FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or
8
VQT4X68
Parts Labor
1 year 1 year
90 Days Not Applicable
10 Days Not Applicable