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Epson Perfection 640U Product Support Bulletin
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Epson Perfection 640U Product Support Bulletin

Epson Perfection 640U Product Support Bulletin

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Download this manual See also: Service Manual, Reference Manual
EPSON
Date:
2/2/2004
PSB.2004.02.004
PSB #:
TE03-389 Rev. A
Reference:
Expression 1600/1680/1640XL Series Scanners; Perfection
Product(s):
610/640/1200/1240/1250/1260/1640/1650/1660/1670/2400/2450/3170/3200
Series Scanners; Stylus CX5200/CX3200/CX5400 All-in-One Products
Subject:
EPSON Scan TWAIN Ver. 1.28 for Mac OS 10.2 to 10.3
This bulletin was created to inform you of an updated Epson Scan Twain Driver (1.28A) for the
following models: Perfection 610/640/1200/1240/1250/1260/1640/
1650/1660/1670/2400/2450/3170/3200 series scanners, Stylus CX3200/CX5200/CX5400
multi-function devices, Expression 1600/1680/1640XL series scanners.
Reason:
The new Epson Scan driver improves functionality when scanning in Mac OS 10.3. See the
next section for the list of changes included in the new driver.
Driver Improvements:
• Enables Epson Scan to start when the Scan button is pushed.
• Enables Epson Scan to start even if the volume name (Hard Disk) on the desktop is
only 2 bytes (2 characters) in length.
• Eliminates the error "Epson scan cannot be started", which occurs when the USB
cable is disconnected while Epson scan is loading.
• Corrects lock-up issues when using the Zoom tool in Epson Scan.
• Corrects functionality issues and mouse cursor lock-ups when using the Histogram
Adjustment, Tone Correction and Image Adjustment tools or when clicking on each
tool's Title bar.
• Prevents Epson Scan from unexpectedly quitting when scanning two or more times
from PhotoShop with a Perfection 1250 scanner.
• Prevents Epson Scan from locking up when scanning from a Perfection 3200
scanner with a Firewire connection.
• Prevents Epson Scan from unexpectedly quitting when removing the Firewire cable
from a Perfection 3200 scanner while Epson Scan is open.
• Prevents the Epson Scan Utility from freezing when using the Perfection 1250 or
1260 scanner.
• Enables Epson Scan to launch properly when scanning from an Expression 1680/ or
1640XL with a Firewire connection.
P
S
RODUCT
UPPORT
B
ULLETIN
Page
1 of 1
Originator: RY
Authorization:
Total Pages: 2
/DS

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Summary of Contents for Epson Perfection 640U

  • Page 1 Series Scanners; Stylus CX5200/CX3200/CX5400 All-in-One Products Subject: EPSON Scan TWAIN Ver. 1.28 for Mac OS 10.2 to 10.3 This bulletin was created to inform you of an updated Epson Scan Twain Driver (1.28A) for the following models: Perfection 610/640/1200/1240/1250/1260/1640/ 1650/1660/1670/2400/2450/3170/3200 series scanners, Stylus CX3200/CX5200/CX5400 multi-function devices, Expression 1600/1680/1640XL series scanners.
  • Page 2 • This driver does not support “Fast User Switching” in OS 10.3. This feature must be turned off before using Epson Scan. • You may receive an error “Epson Scan cannot be started” when trying to scan from a Perfection 2450 that is connected to a USB 2.0 supported port. To avoid this error, use a Firewire connection or a USB 1.1 only supported port.
  • Page 3 Epson TWAIN v. 5.75A for Apple Macintosh OS X 10.2 and Image Capture Subject: This bulletin was created to inform you of an issue that can occur when using the Epson TWAIN driver (v. 5.75A) in Apple’s Image Capture utility on a Macintosh computer running OS X v.10.2 to v.10.2.4.
  • Page 4 EPSON technical support representatives will only be able to support customers who have Epson products that are configured in accordance with the operating system requirements outlined here and in the product’s documentation.
  • Page 5 2.) For Windows 2000 or XP you must be logged in as an administrator or as a user with administrator rights before you can install and use EPSON software. USB hubs must be self-powered and connected in a first-tier configuration for reliability Macintosh OS USB 1.1: Apple Macintosh computer (G3, G4, or iMac) with built-in USB port, running Mac®...
  • Page 6 Description of issue: If you are using Copy from EPSON Smart Panel 2.5/2.6 or you installed the Copy utility 2.00A patch for Smart Panel 2.0A/1.0.xA, you may find that the program produces copies with a light gray/blue/pink background.
  • Page 7 Click on the “Image Adjust” button. You will notice the Auto Document Enhancement OFF button is selected (highlighted in dark gray). Click the ON button. You will now notice that this button is selected (highlighted in dark gray). Now click on the large green Copy button, your image will be scanned and printed. The copy of your document should look very close to the original with no background colors added.
  • Page 8 Administrator rights and Power users have sufficient access privileges to install and use Smart Panel. If a member of a Restricted user group is able to install Epson Smart Panel, the program will need to be manually removed by an Administrator logged on in “Safe Mode.”...
  • Page 9 Description of Issue: Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents. Although Copy works with non-Epson printers it does not support all models. Epson periodically releases updates to support the newer models.
  • Page 10 1) First, verify that you have installed the latest version of Copy (currently 2.00A). Launch Copy and look for a green screen. This is version 2.00A and it should look like this: If you don’t see this on your screen then visit our web site at www.epson.com and download the Copy update.
  • Page 11 6) Click the Device Settings button. This will bring up the Device Settings user interface. In the Output Device field (the default printer will be listed here), click on the arrow. This will bring up the Output Device Chooser window. The screen should look like this. 7) Change the printer name to the one you want to use and then click OK.

  • Page 12: Installation Instructions

    Perfection 1640SU Office Perfection 2450 Photo Note: Epson and other printer vendors continually release new models into the market. If your printer does not work with the updated Photo Print Utility, please check the Epson web site for updates. Photo Print can be downloaded from Epson’s web site. From your browser, enter this URL: http://support.epson.com/filelibrary.html...
  • Page 13 Note: You must install the update files in the same directory as the original version of Photo Print in order for the update to work correctly. If your installation of EPSON Smart Panel was performed using the default directory you need to install the files to the following location on your Hard Drive C:\Program Files\Epson\EPSON Smart Panel for Scanners\Photo Print Utility.
  • Page 14 You will see a Setup Complete window, click Finish to complete the install. 10. To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button. You will see a progress window that says "Setting up printer." Before you print, have your media type, print size, and Printer Driver set to the correct settings.
  • Page 15 Copy Utility has problems working with non-Epson printers. Description of Issue: Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents. Although Copy works with non-Epson printers, it does not support all models. Epson periodically releases updates to support the newer models.
  • Page 16 “Safe Mode.” Using the “Search” utility in Windows 2000, delete all files for “Epson Smart Panel for Scanners.” A System Administrator will then need to add the "restricted user” to the Power Users Group, and then that user can correctly Install and use Epson Smart Panel version 1.0x.
  • Page 17 You must install Smart Panel from its own folder. Start your computer in 9.2.1. From the Software CD open the Smart Panel folder. Click on the Epson Smart Panel Installer icon to install. Before you can launch Smart Panel you must install the Stylus Scan Updater. The file can be downloaded from the Epson web site.
  • Page 18 Twain Driver Installation: 1. Start your computer in 9.2.1. 2. Install the Twain driver. 3. Connect and power on the scanner. 4. Restart your computer in OS 10.1 5. Start Classic Launch your scanning application Page 2 of 2...
  • Page 19 Description of Issue: Epson Smart Panel includes a utility called Copy that is used for scanning and printing documents. Although Copy works with non-Epson printers it does not support all models. Epson periodically releases updates to support the newer models.
  • Page 20 1) First, verify that you have installed the latest version of Copy (currently 2.00A). Launch Copy and look for a green screen. This is version 2.00A and it should look like this: If you don’t see this on your screen then visit our web site at www.epson.com and download the Copy update.
  • Page 21 7) Change the printer name to the one you want to use and then click OK. Click on the Green button to start scanning.
  • Page 22 Start Next. Browse...
  • Page 23 "C:\program files\epson\epson smart panel for scanners\photo print utility," Next Setup Complete Finish...
  • Page 26 *Note: Epson and other printer vendors continually release new models into the market. If your printer does not work with the new Copy utility, keep checking the Epson web site for the next revision. The Copy utility is updated on a regular basis.
  • Page 27 2. From the Start button click Run and then Browse. 3. Search for the folder that contains the downloaded Copy Utility file (By default this folder is called EPSON, unless you have manually specified the download folder location). 4. Double-click this file to extract the Setup files.
  • Page 28 Automatic Document Enhancement feature is off by default. To turn it on, click on the Copy applet to open the Copy Utility. Select Epson TWAIN 5 at the following window and click “OK”. Click on the “Image Adjust” button - Auto Document Enhancement is off by default; notice “Off”...
  • Page 29 Click on the Auto Document Enhancement button to turn this feature on, notice “On” is selected now and dark gray. This will resolve the light gray/blue/pink background issue in Copy Utility 2.00A. Now click on the large green Copy Button, your image will be scanned and printed. The copy of your document should look very close to the original with no background colors added.
  • Page 30 Classic System Preferences Apple Menu Dock...
  • Page 31 Camera Monitor Setup Apple Menu Items Push (Shutter) Button Function. Push Button Function...