Verifying Component Failure - HP 6400/8400 Replacement Instructions

Verifying component failure

Use the following methods to verify component failure:
Analyze any failure messages received. HP fault monitoring software
provides a recommended action.
Check the status using HP Command View EVA:
1. In the Navigation pane, select Storage system > Hardware >
Disk Enclosure.
2. In the Disk Enclosure Properties pane, select the I/O tab.
3.
The Operational state of I/O Module A or B should be
4. To help identify the correct enclosure, click the General tab, and
then select Locate > Locate ON to illuminate the enclosure blue
UID indicator.
Check the disk enclosure I/O status LEDs:
—Unit identification. Flashing blue LED that is remotely
activated by an application client.
—Enclosure external health. Solid green indicates normal
operation of the link module. Flashing green indicates power up.
An off condition may indicate a firmware malfunction.
—Enclosure fault warning. Flashing amber indicates a fault
of lesser importance; solid amber indicates a fault of greater im-
portance (a component needs to be replaced).
Check the disk enclosure port indicators:
Left (green) transceiver port—Solid green indicates an active Fibre
Channel link. Flashing green is activated by a remote application
client to locate the component.
Right (amber) transceiver port—Flashing or solid amber indicates
a module fault; solid amber is initiated by the link module when
synchronization cannot be obtained.
Removing an I/O module
1. Disconnect all cables from the I/O module. Ensure they are marked
to facilitate reconnecting later.
2. Hold the mounting latch and rotate down (1,
will slightly eject from the enclosure.
3. Position one hand under the module, and with the other hand, pull
the module out of the enclosure (2).
Figure 2 Removing an I/O module
.
Installing an I/O module
1.
2.
Failed.
3.
Verifying proper operation
After replacing the I/O module, verify that the component is operating
properly.
For MSA/ProLiant systems:
1.
2.
For EVA systems:
1.
2.
Figure 2). The module
3.
4.
5.
6.
7.
Page 2
Push the module into the enclosure (1,
Move the mounting latch up (2) until the module is fully seated in
the enclosure.
Figure 3 Installing an I/O module
.
Connect all cables to the I/O module. Ensure that the cables are
connected to the correct ports. Incorrectly cabled ports increase the
complexity of error analysis.
Wait one minute for the system to check the component status.
Verify that the green status indicator is lit.
Wait three minutes after the replacement I/O module has been
installed.
From HP Command View EVA, navigate to the disk enclosure in
which the I/O module has been replaced, as described in steps 1
and 2 of Verifying component
Verify that the Operational state displays
Check the Firmware revision field for both I/O module A and B:
If the firmware versions match, verification is complete.
If the firmware versions do not match, wait an additional five
minutes. Then, refresh the browser (in which you are viewing
HP Command View EVA) and check the firmware versions again.
If they still do not match, continue with step 5.
Remove the replacement I/O module and install it again. Repeat
the verification procedure (steps 1 through 4).
If the firmware versions still do not match, contact your HP-authorized
representative for assistance.
Check all disk enclosures (including the I/O modules and disk drives)
that are connected to the disk enclosure in which the I/O module
was replaced and verify that all components show a good
operational state.
Figure 3).
failure.
Good.