HP Kayak XA 05xx Troubleshooting Manual

Hp kayak xa series 05xx, troubleshooting your pc workstation
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HP Kayak XA 05xx PC Workstation—
Troubleshooting Your HP
PC Workstation
This section helps you deal with problems you may encounter when
using your PC Workstation.

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Summary of Contents for HP Kayak XA 05xx

  • Page 1: Troubleshooting Your Hp Pc Workstation

    HP Kayak XA 05xx PC Workstation— Troubleshooting Your HP PC Workstation This section helps you deal with problems you may encounter when using your PC Workstation.
  • Page 2: Using Hp Maxilife To Diagnose Problems

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems Using HP MaxiLife to Diagnose Problems Your HP LCD can help you to diagnose problems with your PC Workstation, even when you are unable to get your system and monitor working properly.
  • Page 3: Other Features

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems POST Phase Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following screens will appear in this phase:...
  • Page 4 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems System Info System information is displayed on the LCD one screen at a time and should detail the following: • Product name •...
  • Page 5 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation Using HP MaxiLife to Diagnose Problems To view the test results for each system component, press the control button. If no component errors are detected, the following screen will appear.
  • Page 6 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation HP DiagTools HP DiagTools DiagTools helps you to diagnose hardware-related problems on HP PCs and PC Workstations. It is designed to help you to: Check the configuration of your system and verify that it is •...
  • Page 7 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation HP DiagTools Starting This To start the Hardware Diagnostics utility: Diagnostics Utility 1 Quit all applications, shut down the operating system and restart your PC. a If you are going to run this utility from a diskette, insert it into the floppy disk drive before you restart the PC.
  • Page 8: If Your Pc Workstation Does Not Start Properly

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly If Your PC Workstation Does Not Start Properly Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms: Your PC Workstation’s display is blank and there are no error...
  • Page 9: Replace The Cover

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly 3 Remove the cover and check the following items: LCD Error Action Messages a) Check all internal cables. b) Ensure they are correctly attached and firmly in place.
  • Page 10: If You Are Unable To Change Any Values In Setup

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly If you are Unable to Change any Values in Setup Ensure that you are using the correct password. If a POST Error Message is Displayed The Power-On-Self-Test (POST) can detect both an error and a change to the configuration.
  • Page 11 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Does Not Start Properly c Turn on the PC Workstation. This will erase the CMOS memory. d Wait until the PC Workstation has started. A message will be displayed similar to this: “Configuration has been cleared, set switch Clear...
  • Page 12: If You Cannot Turn Off Your Pc Workstation

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If You Cannot Turn Off Your PC Workstation If You Cannot Turn Off Your PC Workstation Use this section if you cannot turn off your PC Workstation, the power indication light is either orange or red, and you hear a “buzzing”...
  • Page 13: If Your Pc Workstation Has A Hardware Problem

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your PC Workstation Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse.
  • Page 14: If Your Keyboard Does Not Work

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If Your Keyboard Does Not Work Ensure that the keyboard is correctly connected (a keyboard icon • will be displayed on your screen if the keyboard is not connected).
  • Page 15: If The Flexible Disk Drive Does Not Work

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If the Flexible Disk Drive Does Not Work Check that you are using a formatted diskette and it is inserted •...
  • Page 16: If The Cd-Rom Drive Has A Problem

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem If the CD-ROM Drive Has a Problem The CD-ROM Drive Does not Work Check that the cables have been properly connected.
  • Page 17 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Hardware Problem The CD-ROM Drive Does not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button.
  • Page 18: If Your Pc Workstation Has A Software Problem

    HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem If Your PC Workstation Has a Software Problem If You Have Forgotten Your Hardware Password NOTE If you forget your operating system’s password, refer to your operating system’s documentation for the correct recovery procedure.
  • Page 19 HP Kayak XA 05xx PC Workstation —Troubleshooting Your HP PC Workstation If Your PC Workstation Has a Software Problem If the Date and Time Are Incorrect The date and time can be incorrect for the following reasons: The time has changed to reflect the beginning or end of Summer •...

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