Musicmatch Music Store Troubleshooting - Dell DJ DITTY HV04T Owner's Manual

Musicmatch Music Store Troubleshooting

1 I get an error when logging in, "A newer version of Microsoft
DRM is required to support Musicmatch On Demand..."
The Digital Rights Management file system has somehow
been changed to an older version and must now be corrected.
You'll need to download the latest version of Musicmatch
Jukebox from the Musicmatch website, and then reinstall it
on your system. This should correct the error.
2 When trying to download a track to my Dell DJ Ditty, an
error message tells me I must upgrade to On Demand
Tracks from older versions of the On Demand service are not
portable. If you converted your Musicmatch account to a
Yahoo! account, you're not automatically updated to the On
Demand portable service.
We now have two On Demand subscriptions levels [currently
both are offered at the same price]. It is recommended that
you upgrade your subscription to On Demand Portable. You
can do this by logging into your Jukebox account, pressing the
Account button, and selecting Edit Subscription.
Frequently Asked Questions
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