Epson C82357 User Manual

Epson monitor user's guide c82357

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EPSON
C82357*
EPSON Status Monitor 2
User's Guide
4007801
EH3-00

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Summary of Contents for Epson C82357

  • Page 1 ® EPSON C82357* EPSON Status Monitor 2 User’s Guide 4007801 EH3-00...
  • Page 2 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...
  • Page 3 If you use the Ethernet card in a Novell NetWare environment, set the polling time from 5 (factory default) to 25 seconds. If you set the polling time out of the this range, the card may not poll correctly. 4007898 © Copyright 1997 by SEIKO EPSON CORPORATION, Nagano, EH3-00...
  • Page 4: Table Of Contents

    Making Status Monitor Settings ....Starting EPSON Status Monitor 2 ....
  • Page 5 Stopping Monitoring ......Uninstalling EPSON Status Monitor 2 ....2-21 Deleting the Monitor from Windows 95 and NT 4.0 .
  • Page 6: Introduction

    For more information on using the Status Monitor, open online help included with this utility. Before using the Status Monitor, be sure to read the README file located on EPSON Status Monitor 2 Disk 1. This file contains the latest information on the Status Monitor. About This Book This user’s guide explains how to set up the program and use it.
  • Page 7 Interface cards ......Installing EPSON Status Monitor 2 ....
  • Page 8: System Requirements

    EPSON Status Monitor 2. System Requirements Make sure your system meets the following system requirements before using EPSON Status Monitor 2. Printers EPSON Status Monitor 2 can work with EPSON printers that are connected to the network via an Ethernet Card:...
  • Page 9: Protocols

    PROTOCOLS The protocols that must be installed to run EPSON Status Monitor 2 vary depending on your operating system and printer type. The following table divides printers into two categories: LPR printers, which use TCP/IP (generally in a Windows NT network environment); and NetWare printers, which use Novell’s IPX/SPX protocol in a NetWare...
  • Page 10 Note: To set up the Ethernet card (C82357*) for use with TCP/IP, see the documentation that came with the card. To set up the card for use with NetWare, see your NetWare documentation. Use NetWare in the bindery emulation mode.
  • Page 11 3. If TCP/IP appears in the list of installed network components on the Configuration menu, TCP/IP is already installed, and you can skip to “Installing EPSON Status Monitor 2” on page 1-8. If TCP/IP does not appear in the list of installed network...
  • Page 12 2. Double-click TCP/IP Network Printing Support. and select Continue. 3. Follow the instructions on the screen. NT 4.0: Windows NT 4.0 comes with LPR and TCP/IP, so all you need to do Microsoft TCP/IP Printing is select box, as described below. 1.
  • Page 13: Interface Cards

    3. Follow the instructions on the screen. interface cards The following interface card must be installed in your printer; otherwise EPSON Status Monitor 2 cannot monitor the printer. C82357* connecting to a NetWare print queue If you use your printer in a NetWare environment, you need to connect to the print queue that is assigned to your printer before installing EPSON Status Monitor 2.
  • Page 14: Installing Epson Status Monitor 2

    NT 3.51 & 4.0: Before starting the installation, you need to log on as Administrator. 1. Insert the setup disk 1 of EPSON Status Monitor 2 in the disk drive. 2. If you use Windows 95 or Windows NT 4.0, click Run.
  • Page 15 A:\SETUP Type and click If you inserted the disk in a drive other than drive A, substitute the appropriate letter. Windows NT 3.51 Windows 95/NT 4.0 Next. 4. Read the on-screen instructions and click 5. Click Next, or if you want to change the destination directory, Browse click and select your directory.
  • Page 16 For more information, see “Printers” on page 1-2 and “Protocols” on page 1-3. Windows 95 Windows 95 1-10 Getting Started in the screen below to enable EPSON TCP/IP Next. Windows NT 3.51 and Windows NT 3.51 /NT 4.0 Windows NT 3.51 /NT 4.0...
  • Page 17 Select Monitor to monitor network printers that do not have drivers installed in this computer. Select monitor only if network traffic is a problem. Click For Netware network-based printers: In the screen shown below, set the number of hops from 0 to 15 and Next.
  • Page 18 Caution: If you have dial-up routers in a NetWare environment, they may automatically dial up the next hop and you are likely to be charged of hops you set. To prevent this and to keep network traffic to a minimum, set hops carefully. for more information, see “Monitoring printers beyond routers”...
  • Page 19: Selecting A Printer To Monitor

    Selecting a Printer to Monitor Before you can start monitoring a TCP/IP or LPR printer with EPSON Status Monitor 2, you need to select the printer in your operating system. Follow the steps for your operating system: Windows 95, below; NT 3.51, page 1-15; and NT 4.0, page 1-16.
  • Page 20 3. Double-click the target printer. 4. Follow the instructions that the Wizard gives you on the screen. If you are required to install the printer driver, set up the printer referring to the user’s guide that came with the printer. 1-14 Getting Started...
  • Page 21: Windows Nt 3.51

    For the IP address of your printer, ask the network administrator. Windows NT 3.51 Create Printer 1. Choose Manager. Type the printer name and select the driver. Prk,tsr &,.a: EPSON EPL.NZOOO \ \ EPSON-TCPIP-Printers\ from the File menu in the Print Getting Started 1-15 Add Printer...
  • Page 22: Windows Nt 4.0

    Other Open II’ address and name of the printer. 3. Click and follow the instructions on the screen. Windows NT 4.0 1. Open the Printers folder and double-click start the Add Printer Wizard. Add Port. 2. Click 1-16 Getting Started Print to, from select...
  • Page 23 LPR Port, New Port Select click the button, and then type the IP address and name of your printer. Click 4. Follow the instructions on the screen. 1-17 Getting Started...
  • Page 24: Using Epson Status Monitor 2

    Making Status Monitor Settings ....2-2 Starting EPSON Status Monitor 2 ....
  • Page 25: Making Status Monitor Settings

    This chapter explains how to use EPSON Status Monitor 2. Making Status Monitor Settings You can change the settings in EPSON Status Monitor 2 by following the instructions below. 1. Open the Run dialog box from the Start menu or the Control Panel depending on your system.
  • Page 26: Starting Epson Status Monitor 2

    This section divides the startup instructions into two sections according to your operating system. Double-click the Status Monitor icon on the right side of the task bar. Note: You can also start EPSON Status Monitor 2 from the Start menu. To Start, do so, click point to EPSON Status Monitor 2.
  • Page 27: Basic Operating Procedure

    Note: You can also start EPSON Status Monitor 2 from within the Epson program group in Program Manager. Basic Operating Procedure This section describes the basic operation and functions of EPSON Status Monitor 2. 1. Click a printer in the EPSON Status Monitor 2 window. The...
  • Page 28 2-16 for more information. monitoring printer statu preferences 3. Click OK to close the dialog box after checking the printer status or making preference settings. For details, see page 2-7. For details, see page 2-16. Using EPSON Status Monitor 2...
  • Page 29: Main Window

    “Background Monitoring Icon and Status Alert” on page 2-17. Main window The Main window shows the current status of the printers. The color of the printer icon changes according to the printer’s status. Using EPSON Status Monitor 2 check box in the Monitoring...
  • Page 30 Printer Status for detailed information on the Job Status Select Paper Memory Select Paper Memory while monitoring an EPSON TCP/IP Pause Printing, Purge Print Jobs Pause Printing, Cancel Printing Using EPSON Status Monitor 2 to get details on to open the...
  • Page 31 This menu lets you control the appearance and content of the EPSON Status Monitor 2 window and the Installed Printers list. You can choose to show or hide the toolbar and status bar, and you can choose whether large or small icons will appear next to the printers in the Installed Printers list.
  • Page 32 Monitor 2 as described in “Stopping Monitoring” on page 2-19, and then restart it. Installed Printers list This list displays information about the EPSON printers that are connected to your computer through the network and have printer drivers installed in your system. To change the printer information that is displayed in this list, see “View menu”...
  • Page 33 You can rearrange Printer Name, Status, Uninstalled Network Printers list The Uninstalled Network Printers list displays non-EPSON printers and EPSON printers that do not have installed printer drivers. Note: If you do not check dialog box during installation, the Uninstalled Network Printers list is not available.
  • Page 34: Adding Uninstalled Network Printers

    3. Type the path or IP address of the printer. If you do not know either, click the network. Delete Printer on the Settings menu. Browse to select the target printer from Using EPSON Status Monitor 2 on the 2-11...
  • Page 35: Getting Detailed Information About The Printer Status

    Printer Status appears. There are three menus in the Printer Status window, and you can switch between menus by clicking the tabs at the tops of the menus. Using EPSON Status Monitor 2 2-12 NDS printers and Windows 95/NT shared printers...
  • Page 36 EPL-N2000. This screen capture shows the Stylus Shows the printer status graphically. Explains how to replace an empty ink cartridge. Follow the instructions on the screen. Explains the current status of the selected printer. Using EPSON Status Monitor 2 2-13...
  • Page 37 4. Troubleshooting Message box Consumables menu (EPSON Stylus COLOR/EPSON Stylus Photo Series) The information given on the Consumables menu varies according to the printer you are monitoring. The Consumables menu for the EPSON Stylus COLOR 1520. Remaining color ink: Remaining black ink:...
  • Page 38 Series) (EPL Shows the paper size and approximate amount of remaining paper in each paper source. Shows the amount of toner remaining. Using EPSON Status Monitor 2 This example shows the Printer Information menu for the EPL-N2000 printer. 2-15...
  • Page 39: Setting Monitoring Preferences

    Monitoring Preferences window appears. NT3.52 & 4.0: Monitoring Preferences settings made from one computer do not affect the settings made from another computer. Using EPSON Status Monitor 2 2-16 Provides information about the printer and the print server. Provides details about the item selected in the Printer Resources list.
  • Page 40: Background Monitoring Icon And Status Alert

    Monitoring Preferences dialog box. Background monitoring icon A printer-shaped background monitoring icon appears on the taskbar after you install the EPSON Status Monitor 2. Determines how often the Status Monitor checks for new printer status information, from short (every 2 seconds) to long (every 60 seconds).
  • Page 41 Double-clicking the background monitoring icon opens the EPSON Status Monitor 2 window. Right-clicking this icon opens a pop-up menu where you can choose to have the Status Alert displayed in front of other windows on the desktop. This pop-up menu also allows you to turn off the background monitoring feature.
  • Page 42 EPSON Status Monitor 2 automatically monitors the printer or printers you designate it to monitor. To stop monitoring a printer, follow these steps: 1. Double-click the icon of EPSON Status Monitor 2 at the bottom of your desktop. Windows 95 and NT 4.0...
  • Page 43 EPSON Status Monitor 2, the background monitoring icon disappearsfrom the taskbar 4.0, but the icon remains on the desktop in Windows NT 3.51. To restart the Status Monitor, see “Starting EPSON Status Monitor 2” on page 2-3. 2-20...
  • Page 44: Stopping Monitoring

    Quit other programs such as virus check programs before removing EPSON Status Monitor 2. Win 95: If EPSON TCP/IP printing is enabled, disable it as described on page 1-10. NT 3.51 & 4.0: You need to log on as the Administrator.
  • Page 45 3. Double-click Add/Remove Programs. EPSON Status Monitor 2 Add/Remove 4. Click and click the button. 5. Follow the instructions on the screen. 2-22 Using EPSON Status Monitor 2...
  • Page 46: Deleting The Program From Windows Nt 3.51

    Deleting the program from Windows NT 3.5I Epson 1. Double-click in the Program Manager. 2. Double-click EPSON Status Monitor 2 Uninstall. 3. Follow the instructions on the screen. 2-23 Using EPSON Status Monitor 2...
  • Page 47 Chapter 3 Tips and Troubleshooting Tips for Network Administrators ....Controlling the packet traffic on the network ..Monitoring printers beyond routers .
  • Page 48: Tips For Network Administrators

    This chapter contains tips for using EPSON Status Monitor 2 and explains how to cope with possible problems. Tips for Network Administrators Controlling the packet traffic on the network The computer with EPSON Status Monitor 2 communicates with the printer across the network. If there are many monitoring computers and printers to be monitored, packet traffic increases and may slow down the network.
  • Page 49: About Uninstalled Network Printers

    If you set one or more hops for the NetWare network, the search packet travels beyond the routers. Even if there are no printers to be monitored beyond dial-up routers, it is likely that the dial-up line will be used and you will be charged more than you expect.
  • Page 50 The printer is not ready to print. The status information does not match the real status of the printer. Cause EPSON Status Monitor 2 monitors the printer at intervals set in the Monitoring Preferences dialog box. A long interval may result in incorrect information.
  • Page 51 What to do You cannot use EPSON Status Monitor 2 and EPSON Net! at the same time. Quit EPSON Net! and use EPSON Status Monitor 2. If you use EPSON Net!, quit EPSON Status Monitor 2 in advance.
  • Page 52 Cannot print when using EPSON TCP/IP in Windows 95. Cause An incompatible or invalid printer name is typed in the Print to the following port box of the printer’s Properties dialog box. If you use the EPL-N1200 printer, only printers with the 7717 or later ROM version are compatible.
  • Page 53 Consumables menu, 2-14, 2-15 Current Status menu, 2-13 message box, 2-13 Delete Printer, 2-8, 2-9, 2-10 Delete monitor, 2-21-23 Details, 2-8, 2-16 EPSON Status Monitor 2 install, 1-8 EPSON TCP/IP, 1-3 Ethernet card, 1-4 Help menu, 2-8 Topics, 2-8 Image icon, 2-13...
  • Page 54 Main window, 2-6 Model, 2-10 Monitor now, 2-18 this printer, 2-6, 2-18 Monitoring Interval, 2-17 preferences, 2-5, 2-8, 2-16 NetWare, 1-3 print queue, 1-7 Network administrator, 3-2 Novell, 1-3 Pause Printing, 2-7 Print queue, 1-7 Printer icon, 2-7, 2-18 Information menu, 2-15 menu, 2-7 name, 2-9, 2-10 path, 2-10...
  • Page 55 Uninstalled Network Printers list, 2-10 Uninstall, 2-21-23 View menu, 2-8 I n d e x I N - 3...
  • Page 56 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. 20770 Madrona Ave. P.O. Box 2842 Torrance, CA 90509-2842 Phone: (800) 922-8911 Fax: (310) 7825220 EPSON DEUTSCHLAND GmbH Ztilpicher StraBe 6, 40549 Dusseldorf Germany Phone: (0211) 56030 Telex: 8584786 EPSON AUSTRALIA PTY. LTD.
  • Page 57 ® EPSON Printed in Japan 97.8-5...

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C823572 (ethernetStatus monitor 2

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