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Epson 850 User Manual

Epson printer user manual 850
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User's Guide
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Summary of Contents for Epson 850

  • Page 1 User’s Guide Printed on recycled paper with at least 10% post-consumer content...
  • Page 2 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. disclaims any and all rights in those marks. EPSON The E emblem does not represent EPA endorsement of any product or service. NERGY Copyright © 1998 by Epson America, Inc. CPD-6236 3/98...

  • Page 3: Fcc Compliance Statement

    This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.

  • Page 5: Table Of Contents

    Where To Get Help ENERGY STAR Compliance Important Safety Instructions Basic Printing Printing from Windows Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Printing from a Macintosh What To Do When the Printer Lights Flash Contents 1-10...
  • Page 6 Contents Printing on Special Media Using Special Paper and Media Letterhead, Preprinted Forms, and Legal-size Paper EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper EPSON Photo Quality Glossy Paper, Film, and Transparencies Envelopes EPSON Photo Paper EPSON Photo Quality Ink Jet Cards...
  • Page 7 Cleaning the Print Heads Using the Head Cleaning Utility Using the Control Panel Examining the Nozzle Check Pattern Aligning the Print Heads Using the Print Head Alignment Utility Using the Control Panel Cleaning the Printer Transporting the Printer Contents 4-11 4-11 4-13 4-14...
  • Page 8 Installing Printer Software for Windows 95 Installing Printer Software for Windows NT 4.0 Installing Printer Software on a Macintosh Configuring for PC Network Printing Connecting to the Printer on Windows NT 4.0 Systems Setting Up Your Network Path in Windows 95 viii...
  • Page 9 Configuring for Macintosh Network Printing Assigning a Name to the Printer Setting Up the Printer for AppleTalk EPSON Accessories Specifications Printing Paper Ink Cartridges Mechanical Electrical Environmental Safety Approvals DOS Support Control Panel Settings Control Codes Character Tables Index Contents...
  • Page 10 button...

  • Page 11: Introduction

    With resolutions up to 1440 by 720 dpi, you get amazingly realistic photographic images and vivid graphics in color, or razor-sharp black printing. All at the fastest speed of any EPSON ink jet printer. The printer software for Microsoft ®...

  • Page 12: Macintosh System Requirements

    D-SUB, 25-pin, male connector for your computer and a ® 36-pin, Centronics compatible connector for the printer. Macintosh System Requirements To use your printer and its software with a Macintosh, your system should have: Any Macintosh or Power Macintosh model except the Macintosh +, Macintosh 512, Performa ®...

  • Page 13: How To Use Your Manuals

    Appendix B gives detailed instructions for installing the printer software and tells you how to configure the printer for a network. Appendix C lists the EPSON accessories you can use with your printer. Appendix D provides the technical details on your printer, ink cartridges, and EPSON media.

  • Page 14: Warnings, Cautions, Notes, And Tips

    You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing.

  • Page 15: Where To Get Help

    8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps. ® Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529.

  • Page 16: Energy Star Compliance

    Year 2000 Ready Your EPSON printer is Year 2000 Ready. However, be sure the other parts of your computer system are also ready for the year 2000. to 4...

  • Page 17: Important Safety Instructions

    Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Do not place the printer on an unstable surface or near a radiator or heating vent.
  • Page 18 Always turn the printer off using the P power button. When you press this button, the P power light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the P power light is off.

  • Page 19: Basic Printing

    Basic Printing It’s easy to print all your color and black-and-white documents with your EPSON Stylus COLOR 850. First set up your printer and install the software, following the instructions in Start Here and the CD-ROM folder or Appendix B. Then read...

  • Page 20: Setting Printer Options From Windows Applications

    2. Choose from the File menu. You see the Print dialog Print box for your application. 3. Make sure your EPSON Stylus COLOR 850 printer is selected, and then click the button. (You may have to click a sequence of Options buttons in different dialog boxes.) You then see the printer...
  • Page 21 While your document is printing, a dialog box appears showing the printer status and the progress of your print job. See “Checking Printer Status” on page 1-5 for more information.

  • Page 22: Setting Default Printer Options

    , point to Start Settings 2. Double-click the EPSON Stylus COLOR 850 3. Open the File menu and select see the printer settings dialog box, as shown on page 1-2. , and select Printers icon. icon in the Main group. icon.

  • Page 23: Checking Printer Status

    Monitor 2 The Progress Meter shows the progress of your print job and the status of your printer. You can use the buttons to cancel, pause, or restart your print job. If you installed Status Monitor 2, you also see information about how much ink you have left and can view the Status Monitor 2 Printer Status window.
  • Page 24 Basic Printing Windows 3.1 After you send your print job, the EPSON Despooler dialog box appears on your screen: Click to pause or resume printing Click to cancel printing This dialog box shows the progress of your print job and the status of your printer.

  • Page 25: Printing From A Macintosh

    When you choose Page Setup menu, you see the printer software dialog boxes that let you choose the settings that describe your print job—such as the media type you’ve loaded and the resolution you want to use.
  • Page 26 Photo Paper, or one of the Photo Quality media. For the best printing at any resolution, always use EPSON media. 4. Now choose from the File menu in your application. Print You see the printer settings dialog box: 5.
  • Page 27 Print If you chose background printing when you set up your printer, you can continue working while your document is printing. See “Using Monitor3” on page 4-14. Basic Printing . This lets you choose...

  • Page 28: What To Do When The Printer Lights Flash

    When the paper out light flashes, paper is jammed in the printer. Turn off the printer and gently pull out all jammed paper. Then press the E load/eject button. See page 6-14 for more information.

  • Page 29: Printing On Special Media

    EPSON Special Coated Paper for 360 dpi Printing Special Media Your EPSON Stylus COLOR 850 lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes, but you’ll get even better results with specially coated...
  • Page 30 S041064 S041063 SE41001/SE41002 To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) 873-7766 for dealer referral. The type of paper or other media you use is one of the most important factors in determining the quality of your printed output.

  • Page 31: Letterhead, Preprinted Forms, And Legal-Size Paper

    Load the top edge first. When you load long paper, pull up the paper support extension and both output tray extensions. 360 dpi, High Quality, and Photo EPSON Quality Ink Jet Paper You can load paper up to the arrow mark on the left edge guide.

  • Page 32: Envelopes

    Also select the correct envelope size for the Paper Size setting in the printer software. However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is 1.2 inches (30 mm). If you want to use a smaller top margin, load and print one sheet at a time.

  • Page 33: Epson Photo Paper

    Photo Paper EPSON You can use EPSON Photo Paper to print photographs that look almost as good as the ones you get from film processing. 4 6-inch Photo Paper is perforated around the edges, so you can trim your printouts and “bleed” the photo—extend it to the edge of the paper—on all sides.
  • Page 34 Printing on Special Media You can use 4 6-inch EPSON Photo Paper like a postcard. Simply print your image on the glossy side of the paper using Photo Paper as the Media Type setting and let your image dry. Then print...

  • Page 35: Epson Photo Quality Ink Jet Cards

    3-6 for more information. Photo Quality Ink Jet Cards EPSON You can load up to 30 cards at a time. Always place the included support sheet under the cards. When you’re ready to print, use your software to set the size card you’re using.

  • Page 36: Custom Printing

    When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus COLOR 850 software. You can choose predefined settings or adjust individual options like brightness, contrast, saturation, and halftoning. For...

  • Page 37: Using Predefined Advanced Settings

    Windows Using Predefined Advanced Settings Predefined settings provide an easy way to fine-tune your printer’s operation for special image types. Follow these steps to print with predefined settings: 1. Create your image or document in your application software. 2. Access the printer settings dialog box as described on page 1-2 (Windows) or page 1-8 (Macintosh).
  • Page 38 Note: Always choose your Ink setting before you select a project from the Custom Settings list. Selecting PhotoEnhance or PhotoEnhance2, ICM, or ColorSync automatically sets the Ink option to Color. Printing with PhotoEnhance or PhotoEnhance2 may take longer, depending on your computer system and image.

  • Page 39: Customizing Print Quality And Special Effects

    Follow these steps: 1. Create your image or document in your application software. 2. Access the printer settings dialog box as described on page 1-2 (Windows) or page 1-8 (Macintosh). 3. Click and then click...
  • Page 40 Click here to change your Print Quality (resolution) Some of these options are automatically set or disabled by other settings you choose Note: The Print Quality is selected automatically depending on the current Media Type. If you choose a Print Quality setting that is not appropriate for your media, the driver changes...
  • Page 41 For printing text, graphics, and line art with very sharp edges. Slows print speed and increases your system memory requirements. 8. Click if you’re ready to return to the printer settings dialog box, or see the next section if you want to adjust your printer’s color settings. options:...

  • Page 42: Customizing Color Settings

    Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness, contrast, saturation, and CMY color values. Or, to correct the colors and exposure of digital images, you can use PhotoEnhance2 (PhotoEnhance on Windows 3.1). To achieve the maximum color accuracy, you can use Image Color Matching (ICM;...
  • Page 43 Intensifies colors and lightens the midtones and highlights. No Color Adjustment Disables the color adjustment features of the printer software so you can use a stand-alone color management utility. 3. If you want to specify individual color correction values, use the sliders to increase (drag right) or decrease (drag left) the settings listed below.

  • Page 44: Using Colorsync On The Macintosh

    ColorSync uses profile information from each device— including your EPSON Stylus COLOR 850 printer—to achieve accurate color matching. First you have to make sure your monitor’s profile is set. Then you can use your printer software to specify the exact method of color matching you want to use.
  • Page 45 7. For , choose Profile EPSON Standard ColorSync profile created especially for your printer. Don’t choose any other printer profile you may have on your system. 8. Choose one of the following options for Perceptual For printing scanned photographs. Saturation For printing graphics-intensive documents like presentation pages with charts and graphs.

  • Page 46: Selecting Paper Size And Orientation Options

    Selecting Paper Size and Orientation Options Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation. If you print multi-page documents or multiple copies of documents, you can print the pages collated and in reverse order. You can...
  • Page 47 The sizes marked with an asterisk (*) are not available with Windows 3.1. These sizes are larger than you can load in your printer and can be used only with the setting on the Layout tab; see page 3-20 for more Printing information.
  • Page 48 8. Select the direction of printing on the page using the options. To print your document oriented as Orientation shown in one of the following printer graphics, select the options listed below it. Portrait orientation Portrait orientation Rotate by 180 9.
  • Page 49 3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches. Follow these steps to create a custom paper size with the option: Defined 1. Follow the steps on page 3-11 to access the printer software and select the tab. Paper 2. Click the...

  • Page 50: Selecting Paper Options On A Macintosh

    Choosing paper size and orientation options Selecting print order options 3-15 Custom Printing paper size. Type the User Defined field and the length in the list and selected as the Paper settings as necessary, or Unit Paper settings as necessary. Click options for your printer...
  • Page 51 Half Letter Envelope #10 Envelope C6 Envelope DL A6 Index card Index card 5 8in Index card 8 10in EPSON Photo Paper 4 6in Panoramic 210 594mm 3-16 Paper Size Orientation . You see the Page Setup Click to select...
  • Page 52 3-18 for instructions. 4. Select the direction of printing on the page using the options. To print your document oriented as Orientation shown in one of the following printer graphics, select the options listed below it. Portrait orientation Portrait orientation Rotate by 180 5.
  • Page 53 Custom Printing Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the list. This is useful if you’re printing a custom size Paper Size document, such as a banner. You can select any width from 3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches.
  • Page 54 Note: For information on the other settings on the Layout dialog box, see page 3-27. Selecting Print Order Options Follow these steps to use the options: 1. Open your application program’s File menu and select Print 2. Click the button. You see the Layout dialog box: Layout Print Order options 3.

  • Page 55: Selecting Print Layout Options

    You can also choose to reduce or enlarge it to a selected percentage. Follow these steps to use proportional printing: 1. Follow the steps on page 3-11 to access the printer software and select the tab.
  • Page 56 . This paper size is too large to fit in your Ledger 11 × 17 in printer, so you’ll need to proportion it to fit on a smaller paper size (by reducing the document size). If your document size is 5 × 8 inches, but you want it to fit in the maximum area on Letter-size paper, you’ll need to...
  • Page 57 Custom Printing The selected Paper Size settings now appear on the printer graphic. Output Paper If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7. Paper Size setting...

  • Page 58: Using Multiple Print Layouts And Page Frames

    Note: If you previously selected a Paper Size setting that is larger than the maximum paper size for your printer and then choose Normal, the printer software changes the Paper Size to Letter 8 1/2 × 11 in. Note: You can’t select a multiple print layout option if you’re using a...

  • Page 59: Adding A Watermark

    1. To print multiple pages of your document on one sheet of paper, select either the 2 Pages 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click the Then select the page order you want to use from the Print Layout dialog box that appears.
  • Page 60 See how your selections will look in the Layout graphic shown here Note: If you selected a multiple page print layout option (as described on page 3-23), your watermark will appear on each page in the layout. Follow the steps in the correct section below to add a predefined or custom watermark.
  • Page 61 Custom Printing Note: You can create up to 10 custom watermarks. In Windows 95, you can use any bitmap file up to 15MB in size. With Windows NT, the file can be any size. To delete a custom watermark you’ve added to the list, click the User Defined button.

  • Page 62: Choosing Print Layout Options On A Macintosh

    Using the Fit to Page Option When you want to make the printed size of an document different from its actual size, you can use your printer software’s option to proportion it to fit in the maximum, Fit to Page centered area on a selected paper size.
  • Page 63 Custom Printing If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to reduce the document to that size. If you want to print this document at the maximum size on Legal-size paper (8 1/2 ×...
  • Page 64 Select to set the print proportion to 100%. Select to automatically reduce or enlarge the document to fit on the paper size loaded in the printer. option beneath the Paper Size becomes active. Now select the size of the paper you’ve loaded in the printer.
  • Page 65 2 Pages pop-up list. 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click the arrow in the pop-up list.
  • Page 66 Note: If you selected a multiple page print layout option (as described on page 3-29), your watermark will appear on each page in the layout. Note: You can create up to 10 custom watermarks from PICT files up to 1MB in size.
  • Page 67 Custom Printing Note: If your monitor displays only 16 colors, the Intensity adjustments are not shown in the Layout graphic. If you choose the No Halftoning setting, the Intensity setting does not determine how your watermark is printed. 3. Now select the way you want the watermark to appear by choosing the following options.

  • Page 68: Saving Custom Settings

    Save The name you choose will now be available on the printer settings dialog box. To use the settings, click open the Custom Settings list and double-click the name you selected for your custom settings group.

  • Page 69: Redefining Custom Settings

    Advanced custom settings group you want to redefine in the Custom Settings list. 2. Change the printer settings as necessary. (If you change the settings, the custom settings group Media Type name reverts to Custom Settings; this doesn’t affect your customized setting.)

  • Page 70: Managing Print Jobs

    Windows 95 network. Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status and check on the current print job or jobs waiting to print. This chapter provides instructions for the following: Managing print jobs in Windows 95 Managing print jobs in Windows 3.1...

  • Page 71: Selecting The Speed & Progress Options

    Managing Print Jobs Selecting the Speed & Progress Options You can set up the way your printer software sends print jobs and select whether to display the Progress Meter using the dialog box. To access the dialog box, you Speed and Progress must open your printer software from the Windows 95 Printers utility as described below.
  • Page 72 1-5 for information on the Progress Meter. lets you optimize the transfer rate of EPSON Printer Port your printer port for EPSON printers instead of using the Windows default printer port. You may see one of these messages beneath the...

  • Page 73: Using The Spool Manager

    The Spool Manager creates a temporary print job file and stores it in the C:\TEMP or C:\WINDOWS\TEMP folder. The software then sends the file to your printer at the right time. To open Spool Manager while you’re printing, click the EPSON Stylus COLOR 850 the bottom of the screen.

  • Page 74: Using Status Monitor 2

    Start Programs and click EPSON Status Monitor 2 2. Click the name of the printer you want to monitor in the Printer Name list. The printer name is highlighted. 3. Open the Settings menu and select Monitoring 4. Select either...
  • Page 75 You can select the way you want Status Monitor 2 to monitor your printer using the Monitoring Preferences window. There are several ways to open the window: Click the printer name in the Installed Printers list to highlight it and click the from the Settings menu.
  • Page 76 Settings menu and selecting the icon you want to use. The color of the printer icon in the Status Alert dialog box indicates the type of error, as described on page 4-8. Click the printer name to highlight it then click Details to open the Printer Status window;...
  • Page 77 Name, Status, or Job Count title bar. When you start Status Monitor 2, you see the main window: If you have more than one printer you want to monitor, you can add them using the Add Printers menu. To save your computer memory, you may want to delete any printers from the Status Monitor 2 list that you don’t need...

  • Page 78: Using The Printer Status Window

    Using the Printer Status Window For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window: You see the Printer Status window. The Current Status tab gives printing status and error correction information.
  • Page 79 To view detailed information on the print jobs waiting to print, you can use the Job Status window. There are several ways to open the window: Click the printer name in the Installed Printers list to highlight it and click the from the Printer menu.

  • Page 80: Managing Print Jobs In Windows 3.1

    It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time. If you’re using your printer on a network, it also handles multiple print jobs that come in at the same time.
  • Page 81 1. Open the Spool Manager as described on page 4-11. 2. Click on any print jobs marked 3. Open the Document menu and click 4. Exit Spool Manager and try printing again. 4-12 EPSON Spool icon in the EPSON Held . Then click Delete...

  • Page 82: Managing Print Jobs In Windows Nt

    1. Make a directory on your hard drive where you want Spool Manager to store print job files, for example, C:\SPLTEMP. 2. Open the Spool Manager as described on page 4-11. 3. Make sure EPSON Stylus COLOR 850 is selected, and then choose from the Queue menu. The Queue Setup Setup dialog box appears.

  • Page 83: Managing Print Jobs On A Macintosh

    Configuration utility for setting up print monitoring options. If you’re using background printing, Monitor3 starts automatically when you send a job to the printer. It handles printing while you continue to work on your Macintosh, lets you track documents that are waiting to be printed, and lets you set printing priorities for waiting print jobs.
  • Page 84 Click to set priorities for waiting print jobs You can track the printer’s progress with the current job and select a job that is currently printing or waiting to print and cancel, pause, or restart it. 4-15 Managing Print Jobs icon.

  • Page 85: Using The Macintosh Status Monitor

    Managing Print Jobs Note: If you see a stop sign icon and the message “Print queue on hold” in the EPSON Monitor3 dialog box, select Start print queue from the Printer menu to release the queue and resume printing. To set priorities for jobs waiting to print, click the job, then click the arrow at the bottom of the window.

  • Page 86: Selecting Configuration Options

    To close the Status Monitor dialog box, click Selecting Configuration Options You can configure the way you want the printer to handle error messages, warnings, ink level checks, and temporary spool folders in the Configuration Settings dialog box. Follow these steps: 1.
  • Page 87 Error notification your system to beep and display error message text or just display text if your printer encounters an error. lets you choose whether warning messages Warning beep and display text or display text only.

  • Page 88: Maintenance And Transportation

    Maintenance and Transportation It’s easy to keep your EPSON Stylus COLOR 850 printer working at its best. Just follow the simple instructions in this chapter for replacing ink cartridges, performing routine maintenance, and moving the printer in these sections:...

  • Page 89: Removing An Empty Ink Cartridge

    5-5. When the A color ink out light comes on, you can continue to print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose Ink setting in your printer software.
  • Page 90 (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.) 6. Lift the cartridge out of the printer and dispose of it carefully. 7. Follow the steps in the next section to install the new ink cartridge.

  • Page 91: Installing The New Cartridge

    3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. 4. Press down the ink cartridge clamp until it locks in place. color cartridge...

  • Page 92: Replacing An Outdated Ink Cartridge

    “Removing an Empty Ink Cartridge,” and then steps 1 through 4 under “Installing the New Cartridge.” 6. Press the E load/eject button and close the printer cover. The printer moves the print heads and begins charging the ink delivery system. (Even if you don’t press the button, ink charging begins 60 seconds after you close the clamp.)

  • Page 93: Cleaning The Print Heads

    You can clean the print heads in either of the following ways: With the Head Cleaning utility in your printer software (when the printer is on a local port, not on a network) Using the printer’s control panel buttons Using the Head Cleaning Utility...

  • Page 94: Using The Control Panel

    1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off. 2. Open the printer cover, then press the Y black or X color cleaning button and hold it down for three seconds.

  • Page 95: Examining The Nozzle Check Pattern

    You can align the print heads in either of the following ways: With the Print Head Alignment utility in your printer software (when the printer is on a local port, not on a network) Using the printer’s control panel buttons...

  • Page 96: Using The Print Head Alignment Utility

    Using the Print Head Alignment Utility Follow these steps to run the utility (Windows or Macintosh): 1. Make sure the printer is turned on and paper is loaded. 2. Access the printer settings dialog box as described in Chapter 1.

  • Page 97: Cleaning The Printer

    If you’ll move your printer some distance, you need to prepare it for transportation in its original box. Follow these steps: 1. Turn on the printer and wait until the print heads lock in the far right position. Then turn off the printer.

  • Page 98: Troubleshooting

    Solving miscellaneous printout problems Uninstalling the printer software Diagnosing Problems Your printer provides a number of ways to help you diagnose problems: To identify the most common problems, check the lights on the printer’s control panel. See page 6-2 for details.

  • Page 99: Checking The Control Panel Lights

    See page 6-4 for instructions. For the latest information, check the Help programs and the ReadMe files in the EPSON program group or folder. If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software, see page 6-17 for instructions.

  • Page 100: Running A Self Test

    Ppower button. Hold down the buttons until the Ppower light starts to flash, then release them. The printer prints on the first and last lines of one sheet of paper, then prints a nozzle check pattern (shown on page 5-8) and samples of fonts and colors on the next sheet.

  • Page 101: Using Hex Dump Mode

    Or, you can fax the hex printout to a technical support representative. Follow these steps: 1. Make sure the printer is turned off and has paper loaded in it. 2. Open the cover.

  • Page 102: The Printed Image Has Horizontal Banding

    The print heads are misaligned. Make sure mode is turned off in the printer Economy software, as described in Chapter 3. Replace the ink cartridges as described in Chapter 5. (Check the status of the B black and A color ink out lights first.)
  • Page 103 Check the B black and A color ink out lights to see which cartridge you may need to replace. See Chapter 5 for instructions. Because your monitor and printer use different technologies to represent colors, your printed colors can’t exactly match the colors you see on your monitor screen.
  • Page 104 Make sure the Media Type setting matches the paper you’re using. See Chapter 1 for instructions. Clean carefully inside the printer to remove spilled ink. See Chapter 5 for instructions. Turn off High Speed following the instructions in Chapter 3. Then run the Print Head Alignment utility following the instructions in Chapter 5.

  • Page 105: Solving Printing Problems

    Make sure the outlet is not controlled by a switch or timer and is operable. Solution Turn off your printer and computer. Then make sure the cable is connected securely and meets the printer’s specifications. Turn off the printer and computer, disconnect the interface cable, and run a self test as described on page 6-3.
  • Page 106 Windows NT documentation). On a Macintosh, delete stalled print jobs using Monitor3 (see Chapter 4) or open the Extensions folder, EPSON folder, and Spool folder, and then delete any queued files. Clean the print heads; see Chapter 5 for instructions. If cleaning doesn’t help, replace the cartridges.

  • Page 107: Solving Printer Software Problems

    Remove the packing material, following the instructions on the Notice Sheet in the box. Turn off your printer, wait a few seconds, and turn it on again. If the lights still flash or stay on, contact EPSON as described in the Introduction. Solution Press down the clamp to lock it.
  • Page 108 Monitor 2. Click Start, select Settings, and click Printers. Right-click the EPSON Stylus COLOR 850 icon and select Properties. Click the Details tab, then click the Spool Settings button. Click the Enable bi-directional support for this printer radio button to turn on bi-directional support.
  • Page 109 Turn off virtual memory. Increase your system’s memory (RAM) and/or processor speed. Select EPSON Monitor3 and choose Get Info from the File menu to increase the Memory Requirements for EPSON Monitor3. See Chapter 4 for more information. If that doesn’t work, turn off background printing (you won’t be able to use Monitor3).

  • Page 110: Fixing Paper Problems

    Your application program can’t open your image file (Macintosh). Possible cause Not enough memory is allocated to the application. The “SC 850 (or SC 850AT) cannot be used” message appears (Macintosh Possible cause The printer software has been corrupted. Your printer doesn’t print correctly as a remote printer (Windows NT).
  • Page 111 Too old. (See Chapter 2 or your paper packaging for more information.) Loaded above the arrow on the left edge guide. Jammed inside the printer. (If the S paper out light is flashing, paper is jammed.) Then reload the paper as described on the Start Here card and in Chapter 2, making sure the left edge guide is adjusted to fit the paper’s width.

  • Page 112: Solving Miscellaneous Printout Problems

    Windows NT). On a Macintosh, select the stalled print jobs in Monitor3 (see Chapter 4) or open the Extensions folder, EPSON folder, and Spool folder, and delete any queued files. Turn off your printer and computer. Then make sure the cable is connected securely and meets the printer’s specifications.

  • Page 113: The Margins Are Incorrect

    Choose Get Info from the File menu when the application is active or EPSON Monitor3 is selected and increase the memory requirements. See Chapter 4 for more information. If that doesn’t work, turn off background printing (you won’t be able to use Monitor3).

  • Page 114: Uninstalling Printer Software

    1. Double-click the program group icon, then Main double-click the Control Panel 2. Double-click Printers 3. Select EPSON Stylus COLOR 850 list and click the Remove 4. To reinstall your software, see Appendix B. 6-17 Troubleshooting icon, then double-click EPSON Printer button.
  • Page 115 Troubleshooting Macintosh Instructions 1. Insert the EPSON printer software CD-ROM in your drive. 2. Double-click the Installer 3. Click the arrow in the list at the top showing Easy Install, and select from the list. Remove 4. Click the button on the bottom of the screen.

  • Page 116: Using Optional Interfaces

    This chapter tells you how to install and use boards in the following sections: Using Macintosh interface boards Using the PC serial interface board Installing optional interfaces Interfaces 850 includes both parallel and EPSON Model number Compatibility C823051 C823071 C823151...

  • Page 117: Using Macintosh Interface Boards

    LocalTalk Locking Connector Kits (DIN-8 version). Attach one connector box to the AppleTalk interface on the printer and the other to the printer port on the Macintosh. Then attach the LocalTalk cable between the two connector boxes. For more information, see the instructions that came with the connector kits.

  • Page 118: Installing Optional Interfaces

    Installing Optional Interfaces Before you install an optional interface board in your printer, make sure the printer is turned off and all the printer’s lights are off. Then follow these steps: 1. Unplug the power cord from the electrical outlet (and from the back of the printer, if your printer’s power cord is...
  • Page 119 If you are using more than one computer, reconnect the other interface cable as well. 8. Make sure the printer is turned off. Then plug in the power cord. In most cases, the printer automatically detects the interface you’re using. However, if you have trouble printing through an installed interface board, you may need to change the printer’s...

  • Page 120: Installing Printer Software And Configuring On A Network

    Installing Printer Software for Windows 3.1 1. Make sure the printer is connected to your computer as described on the Start Here card. 2. Turn on the printer and wait until the Ppower light stops flashing. Then turn on your computer. Installing...

  • Page 121: Installing Printer Software For Windows 95

    EPSON Stylus COLOR 850 click 8. Follow the instructions on the screen to install your printer software. Your printer software icons appear in an EPSON program group and your printer is automatically set as the Windows default printer. 9. See Chapter 1 for instructions on using your printer software.
  • Page 122 Then repeat step 5 using the Status Monitor 2 diskettes and follow the instructions on the screen to install Status Monitor 2. Your printer software icons appear in an EPSON folder and your printer is automatically set as the Windows 95 default printer.

  • Page 123: Installing Printer Software For Windows Nt

    2. Turn on your computer and log onto Windows NT 4.0 with the appropriate access privileges. Exit any open application programs. 3. Insert the EPSON printer software CD-ROM or diskette 1. 4. If you’re installing from the CD-ROM, click , and type D :\EPSON your CD-ROM);...

  • Page 124: Installing Printer Software On A Macintosh

    2. Turn on the Macintosh and wait until is starts up fully. 3. Turn on your printer and wait until the Ppower light stops flashing. 4. Insert the EPSON printer software CD-ROM or diskette 1. 5. If you’re installing from the CD-ROM, double-click the Epson Printer Driver Installer program starts, read the license agreement and click Agree.

  • Page 125: Configuring For Pc Network Printing

    Appendix A for instructions. 9. Now select your printer in the Chooser. If your printer is connected directly to the serial port on your Macintosh, see the next section for instructions. If your printer is connected via an optional network interface card, see page B-9 for instructions on naming your printer and selecting it in the Chooser.

  • Page 126: Connecting To The Printer On Windows Nt

    Click then click Close 7. You see the address and name of the printer in the Port list. Click to exit printer properties. Now you can print to the remote printer. Repeat these steps for each system on the network that needs to access the printer.

  • Page 127: Setting Up Your Network Path In Windows 95

    Setting Up Your Network Path in Windows 95 If you want to use your printer on a network running Windows 95, you need to set up the port and network path on the computer connected to the printer. Follow these steps: 1.

  • Page 128: Configuring For Macintosh Network Printing

    LocalTalk board or the Ethernet board. See Appendix A for more information about optional interfaces. Then you can use the EPSON Namer utility and set up your printer in the Chooser. The EPSON Namer was installed on your hard drive along with the other printer software.
  • Page 129 Installing Printer Software and Configuring on a Network 4. Click the name you assigned to your EPSON Stylus COLOR 850 in step 4 of the previous section. You see a prompt asking you to confirm your choice. 5. Click If your printer name doesn’t appear, make sure the printer is turned on and correctly connected, then click 6.

  • Page 130: Epson Accessories

    EPSON offers a variety of accessories for your EPSON Stylus COLOR 850 printer, from replacement ink cartridges and interface cards to special ink jet paper and other creative media. To purchase EPSON accessories, contact your local printer retailer. You can also purchase ink cartridges, interface cards, EPSON media, manuals, and parts from (800) 873-7766 (U.S.
  • Page 131 EPSON Accessories EPSON ink jet paper and other media Media name EPSON Photo Quality Glossy Film EPSON Photo Paper EPSON Photo Stickers Kit (CD-ROM and paper) EPSON Photo Stickers (refill) EPSON Photo Quality Ink Jet Cards EPSON Ink Jet Transparencies...

  • Page 132: Specifications

    Printing Printing method Nozzle configuration Printable columns and printing speed On-demand ink jet 128 black nozzles (32 4, staggered) 64 color nozzles 3 (cyan, magenta, yellow) Character pitch Printable (characters per inch) columns 17 (10 condensed) 20 (12 condensed) Print quality CR speed (inches per second) 180 dpi 180 dpi...
  • Page 133 The printer always uses the fonts you select with your software application. You need to use the printer’s internal fonts only if your application doesn’t allow you to select fonts.

  • Page 134: Paper

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the use of any particular brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 135 Specifications Notes: Do not load curled or folded paper, envelopes, or transparencies. Print on ink jet papers and envelopes only under these conditions: Temperature: 59 to 77 °F (15 to 25 °C) Humidity: 40 to 60% RH Store glossy media and self adhesive sheets under these conditions: Temperature: 59 to 86 °F (15 to 30 °C) Humidity:...
  • Page 136 The minimum bottom margin is 0.12 inch (3.0 mm). Note: Always load paper into the sheet feeder short edge first except envelopes. Load envelopes long edge first. EPSON 4 6-inch Photo Paper (dotted lines indicate perforations) The maximum top margin is 0.67 inch (17.0 mm).

  • Page 137: Ink Cartridges

    The ink thaws and is usable after approximately 3 hours at 77 °F (25 °C). Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.

  • Page 138: Electrical

    FCC part 15 subpart B class B CSA C108.8 class B If driver support for the EPSON Stylus COLOR 850 is not available from your software manufacturer, you can use one of the other EPSON ESC/P 2 printer drivers. These drivers don’t provide all the EPSON Stylus COLOR 850 features, such as 720 or 1440 dpi printing.

  • Page 139: Control Panel Settings

    (indicated with arrows) and additional instructions. After you make the changes you want, turn the printer off to save the settings. The settings remain in effect until you change them...

  • Page 140: Control Codes

    Color: ESC r, ESC ( r Printing mode: ESC ( K This printer emulates the IBM Proprinter with the following commands. For detailed information, see IBM’s X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U...

  • Page 141: Character Tables

    Specifications Character Tables International character sets Print position motion: ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J, ESC J (AGM*) Font selection: DC2, ESC P, ESC :, ESC E, ESC F, ESC I Font enhancement: DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H, ESC T, ESC S, ESC -, ESC _ Spacing: BS, SP, ESC [ \...
  • Page 142 3-11 3-19 print quality redefining 3-34 saving 3-33 3-34 special effects Cyan setting Default control panel settings Default printer options, setting Despooler 6-11 Diffusion, error Dithering DMA transfers 6-12 DOS support Economy setting ECP mode 6-12 Electrical specifications...
  • Page 143 Environmental specifications EPSON Accessories Customer Care Centers Electronic Support Services help media EPSON Namer utility EPSON Spool Manager, see Spool Manager Error Diffusion setting Error notification 4-17 ESC/P 2 control codes Ethernet board Faint printouts Film, see Photo Quality glossy...
  • Page 144 Macintosh 4-14 4-15 MicroWeave settings Monitor3 4-14 4-16 6-11 6-13 Monitoring More Settings dialog box Multiple print layouts Namer utility, EPSON Network path, Windows 95 Network printing Nozzle Check B-10 6-13 Options 6-18 Orientation options 5-10 Packing printer Page frames...
  • Page 145 Rotate by 180° setting 3-30 3-19 customizing problems 4-11 4-13 setting 3-13 3-17 specifications installing problems 6-10 6-13 settings, see Settings, printer software uninstalling 6-17 6-18 diagnosing paper handling 6-13 6-15 print quality printer software 6-10 6-13 printing 6-10 solving...
  • Page 146 Safety approvals Safety instructions Saturation setting Self Adhesive Sheets, see Photo Quality Self Adhesive Sheets Self test Serial interface boards Service Settings, printer software advanced, see Advanced settings checking default reusing on Macintosh Smears Special effects Specifications character tables D-10...
  • Page 147 Windows 3.1 default options, setting installing software managing print jobs 4-11 4-13 printer status, checking uninstalling software Windows 95 Windows NT 6-17 6-17 Yellow setting default options, setting installing software managing print jobs...

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