Epson AcuLaser C9200 Series User Manual
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Epson AcuLaser C9200 Series User Manual

Epson AcuLaser C9200 Series User Manual

Epson printer user's guide
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User's Guide
NPD3657-00 EN

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Summary of Contents for Epson AcuLaser C9200 Series

  • Page 1 User’s Guide NPD3657-00 EN...

  • Page 2: Copyright And Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko...
  • Page 3 CompactFlash is a trademark of SanDisk Corporation, registered in the United States and other countries. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2008 Seiko Epson Corporation. All rights reserved.

  • Page 4: Operating System Versions

    Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition. Macintosh refers to Mac OS X. ❏ Mac OS X refers to Mac OS X 10.3.9 or later. EPSON AcuLaser C9200 Series User's Guide Operating System Versions...

  • Page 5: Table Of Contents

    EPSON Color Laser Transparencies........
  • Page 6 From the printer........
  • Page 7 Optional Printer Stand and Paper Cassette Unit........
  • Page 8 The printer does not print (Ready light off)........
  • Page 9 The printer does not print correctly in the PostScript mode......211...
  • Page 10 10.5) or Printer Setup Utility (Mac OS X 10.4 or below).......
  • Page 11 Installing the PostScript printer driver for the parallel interface......240 Installing the PostScript printer driver for the USB interface......241 Installing the PostScript printer driver for the network interface.
  • Page 12 Accessing the PCL5/PCL6 printer driver........

  • Page 13: Contents

    EPSON AcuLaser C9200 Series User's Guide Help for Users in Malaysia............265 Help for Users in India.

  • Page 14: Safety Instructions

    Be sure to follow the precautions carefully to ensure safe and efficient operation: ❏ Because the printer weighs approximately 60 kg (132 lb) with consumable products installed, one person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below.
  • Page 15 ❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.

  • Page 16: Important Safety Instructions

    ❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.
  • Page 17 If it exhibits a distinct change in performance, indicating a need for service. When using the printer ❏ The printer weighs about 60 kg (132 lb). One person should not attempt to lift or carry the printer. Two people should carry it.

  • Page 18: Safety Information

    The performance of procedures and adjustments other than those specified in the printer’s documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label shown is attached to the back of the printer in countries where required.

  • Page 19: Power On/Off Cautions

    Internal laser radiation There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.
  • Page 20 EPSON AcuLaser C9200 Series User's Guide ❏ While the Ready light is flashing. ❏ While the Data light is on or flashing. ❏ While printing. Safety Instructions...

  • Page 21: Chapter 1 Getting To Know Your Printer

    We recommend printing this guide and keeping it near the printer. Font Guide Provides you with information on fonts used on the printer. You need to copy this guide, or you can open it directly from following directory on the software CD-ROM.

  • Page 22: Printer Parts

    B d. odor filter e. cover A f. MP tray g. paper indicator h. standard lower paper cassette i. cover F EPSON AcuLaser C9200 Series User's Guide Getting to Know Your Printer...

  • Page 23: Rear View

    Type-B interface card slot cover d. Ethernet interface connector e. AC inlet f. service connector (for service use only) g. parallel interface connector h. USB interface connector EPSON AcuLaser C9200 Series Getting to Know Your Printer User's Guide...

  • Page 24: Inside The Printer

    EPSON AcuLaser C9200 Series User's Guide Inside the printer a. toner cartridge (Yellow) b. toner cartridge (Magenta) c. toner cartridge (Cyan) d. toner cartridge (Black) e. exposure window cleaning bar f. photoconductor unit (Black) g. photoconductor unit (Cyan) h. photoconductor unit (Magenta) i.

  • Page 25: Control Panel

    H m. paper path G Control panel LCD panel EPSON AcuLaser C9200 Series Displays printer status messages and control panel menu settings. User's Guide Getting to Know Your Printer...

  • Page 26: Options And Consumable Products

    You can add to your printer’s capabilities by installing any of the following options. ❏ Printer Stand (C12C847202) This option is installed to fix the printer and enables the printer to move easily with its casters. ❏ 500-Sheet Paper Cassette Unit (C12C802502) This unit increases paper feeding capacity up to 500 sheets of paper.

  • Page 27: Consumable Products

    The printer’s RAM can be increased up to 768 MB by adding an additional 512 MB RAM DIMM. Note: Make sure that the DIMM you purchase is compatible with EPSON products. For details, contact the store where you purchased this printer or an EPSON qualified service representative. Consumable products The life of the following consumable products is monitored by the printer.

  • Page 28: Chapter 2 Printing Tasks

    “Paper” on page 252. MP tray The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such as labels, envelopes, thick paper, EPSON Color Laser Coated Paper, and Epson Color Laser Transparencies. Note: To load envelopes, see “Envelopes”...
  • Page 29 EPSON AcuLaser C9200 Series User's Guide 2. Slide the paper guides outward. Note: When the loading paper size is bigger than A4, open the extension tray on the MP tray to accommodate the paper. Printing Tasks...

  • Page 30: Standard Lower Paper Cassette

    ❏ After loading paper, set the MP Tray Size/MP Tray Type settings to match the loaded paper size on the control panel. For details, see “Tray Menu” on page 84. Standard lower paper cassette This cassette gives you a second paper source in addition to the MP tray. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...
  • Page 31 EPSON AcuLaser C9200 Series User's Guide 1. Pull out the paper cassette. 2. Push down the bottom plate on the paper cassette. Printing Tasks...
  • Page 32 EPSON AcuLaser C9200 Series User's Guide 3. Pinch the knobs and slide the paper guides to accommodate the paper you are loading. Note: When loading A3F size paper, slide the paper guides as wide as possible, and then turn the corner guides to close them.
  • Page 33 EPSON AcuLaser C9200 Series User's Guide 4. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing up. Note: Make sure that you do not load paper beyond the limit mark.
  • Page 34 EPSON AcuLaser C9200 Series User's Guide 5. Pinch the knobs and slide the paper guides to fit the paper you are loading. 6. Reinsert the paper cassette into the printer. Printing Tasks...

  • Page 35: Optional Paper Cassette Unit

    For details, see “Tray Menu” on page 84. Optional paper cassette unit Note: The instructions below describe loading paper in paper cassette 2 as an example. 1. Pull out the paper cassette. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...
  • Page 36 EPSON AcuLaser C9200 Series User's Guide 2. Pinch the knobs and slide the paper guides to accommodate the paper you are loading. Printing Tasks...
  • Page 37 EPSON AcuLaser C9200 Series User's Guide 3. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing up. Note: Make sure that you do not load paper beyond the limit mark.
  • Page 38 EPSON AcuLaser C9200 Series User's Guide 4. Pinch the knobs and slide the paper guides to fit the paper you are loading. 5. Reinsert the paper cassette into the printer. Printing Tasks...

  • Page 39: Output Tray

    Output tray The output tray is located on the top of the printer. Since printouts are output face-down, this tray is also referred to as the face-down tray. Up to 500 sheets can be stacked when using the plain paper.

  • Page 40: Selecting And Using Print Media

    Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

  • Page 41: Envelopes

    ❏ Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes. ❏ Duplex printing is not available for envelopes. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...

  • Page 42: Thick Paper

    Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.

  • Page 43: Epson Color Laser Coated Paper

    Coated, Coated (Back) Note: EPSON Color Laser Coated Paper may not be fed properly, depending on the temperature and humidity condition, because it is coated with the special materials. If this happens, load it one sheet at a time from the MP tray.
  • Page 44 Make a trial print run before you print on a lot of non-standard size paper. ❏ For Windows, access the printer driver, then select User Defined Size from the Paper Size list on the Basic Settings tab. In the User Defined Paper Size dialog box, adjust the Paper Width, Paper Length, and Unit settings to match your custom paper.

  • Page 45: Cancelling A Print Job

    4. Enter the setting’s name and specify the paper size, and then click OK. ❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

  • Page 46: Setting The Print Quality

    For Mac OS X users Open Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below) and double-click your printer from the printer list. Then, select the job in the list and select Delete Job from the Jobs menu.
  • Page 47 3. Click OK. For Mac OS X 10.5 users 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Basic Settings button. 3. Choose the resolution from the Print Quality drop-down list. Note: Make sure Automatic (Standard) or Automatic (High Quality) is selected in the Mode drop-down list.

  • Page 48: Using The Advanced Setting

    EPSON AcuLaser C9200 Series User's Guide 3. Select Automatic, then choose the resolution from the drop-down list. Using the Advanced setting For Windows users 1. Click the Basic Settings tab. 2. Select Advanced. Then select the most appropriate setting from the list according to the type of document or image you want to print.
  • Page 49 For Mac OS X 10.5 users 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Basic Settings button. 3. Select the most appropriate setting from the Mode drop-down list according to the type of document or image you want to print.

  • Page 50: Customizing Print Settings

    3. Make appropriate settings. For details about each setting, see online help. 4. Click OK. For Mac OS X 10.5 users 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Basic Settings button. Printing Tasks...
  • Page 51 ❏ You cannot use a predefined setting name for your custom settings. ❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

  • Page 52: Toner Save Mode

    2. Select Advanced, then click More Settings to open the More Settings dialog box. 3. Select the Toner Save check box, then click OK. For Mac OS X 10.5 users 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Basic Settings button. Printing Tasks...

  • Page 53: Monochrome Model Compatibility Mode

    For Mac OS X 10.4 or below users 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list, and select Basic Settings tab. 3. Select Advanced, then click More Settings. 4. Select the Toner Save check box, then click OK.
  • Page 54 2. Select the Duplex check box, then select Left, Top, or Right as the binding position. Note: The Duplex check box appears only when the Duplex Unit is recognized by the printer driver. If it is not recognized, confirm that the option is set to Installed on the Optional Settings tab. If necessary, update the installed option information manually.
  • Page 55 For Mac OS X 10.4 or below users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select the Basic Settings tab. 3. Select the Duplex check box, then select Left, Top, or Right as the binding position.

  • Page 56: Modifying The Print Layout

    3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...

  • Page 57: Resizing Printouts

    EPSON AcuLaser C9200 Series User's Guide For Mac OS X users 1. Open the Print dialog box. 2. Select Layout from the drop-down list. 3. Select the number of pages you want to print on one sheet of paper from the drop-down list.
  • Page 58 ❏ The enlarging or reducing rate is automatically specified according to the paper size you select. ❏ This function is not available with Mac OS X 10.3.9. 1. Open the Print dialog box. 2. Select Paper Handling from the drop-down list. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...

  • Page 59: Printing Watermarks

    If you select Scale down only, your documents are not enlarged even if you select the large paper size. Printing watermarks This function allows you to print a text-based or image-based watermark on your document. For Windows users 1. Click the Advanced Layout tab. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...
  • Page 60 For details about each setting, see online help. 4. Click OK. For Mac OS X 10.5 users 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Security Function button. 3. Select the Watermark Settings tab. Printing Tasks...
  • Page 61 For Mac OS X 10.4 or below users 1. Open the Print dialog box. 2. Select Printer Settings from the drop-down list, and select the Basic Settings tab. 3. Click Security Print. Printing Tasks...
  • Page 62 ❏ You can register up to 10 original watermarks. ❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.
  • Page 63 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Security Function button. 3. Select the Watermark Settings tab, then select the Watermark check box. 4. Select Text or Image, then click 5. If you select Text, type the watermark text, then select Font and Style. If you select Image, select an image file (PDF, PNG, or JPG), then click Open.
  • Page 64 ❏ To edit the saved text watermark, select it from the Mark List box, then click Edit Text. After editing, be sure to click Save. ❏ To remove the saved watermark, select it from the Mark List box, then click Mark Delete. After removing it, be sure to click Save. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...

  • Page 65: Printing Headers And Footers

    3. Select the items from the drop-down list. Note: ❏ If you select Collate Number, the number of copies is printed. ❏ When using the Reserve Job function, you cannot select Collate Number. 4. Click OK. EPSON AcuLaser C9200 Series User's Guide Printing Tasks...
  • Page 66 For Mac OS X 10.5 users 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Security Function button. 3. Select the Header/Footer tab, then select the Header/Footer check box. 4. Select the items from the drop-down list.

  • Page 67: Printing With An Overlay

    Note: ❏ This function is for Windows only. ❏ The overlay function is available only when High Quality (Printer) is selected for the Printing Mode in the Extended Settings dialog box from the Optional Settings tab. ❏ When printing in black-and-white with this function, Monochrome Model Compatibility is automatically enabled.
  • Page 68 7. Click OK. Note: ❏ To change the settings of the overlay form data you created, access the printer driver and repeat all the steps above. Note that on the step 5, select Overlay Print, then click Edit Form. ❏ The following 9 characters cannot be used for form names: \/ : * ? " < > |.
  • Page 69 4. Make appropriate settings. For details about each setting, see online help. Note: If you cannot select the form from the application, access the printer driver from the operating system. For details, see “Accessing the printer driver” on page 216.

  • Page 70: Printing With An Overlay (With The Storage)

    This function is available only when the following conditions are satisfied. ❏ The optional CompactFlash memory is installed on the printer. ❏ Update the Printer Option Info Automatically is selected under the Optional Settings tab on the printer driver. ❏ High Quality (Printer) mode is set.
  • Page 71 Note: ❏ Only form names that can be registered appear on the Form Names list. ❏ Click Print List to print the form list registered in the printer. 8. Click Back to close the Register to Storage dialog box. 9. Click OK.

  • Page 72: Printing The Copy-Protected Document

    “COPY” is printed several times on the document. Note: ❏ Epson will not guarantee to secure from information leakage and any other damage by using this function, nor hidden letters appear in all cases. ❏ Screen-tone may be too dark, hidden letters may not be printed on the entire print, or hidden letters...
  • Page 73 Save setting is disabled, and the Print Mode setting is changed to High quality (Mac) or High Quality (Printer). The Screen setting is also changed to Auto (Definition) in color mode. 1. Open the print dialog box. 2. Select Printer Settings from the drop-down list and click the Security Function button. EPSON AcuLaser C9200 Series User's Guide...
  • Page 74 With the Print Hidden Watermark function, the Print Quality setting is changed to Fine, the Toner Save setting is disabled, and the Print Mode setting is changed to High quality (Mac) or High Quality (Printer). The Screen setting is also changed to Auto (Definition) in color mode. 1. Open the Print dialog box.

  • Page 75: Printing Web Pages To Fit Your Paper Size

    7. Click OK. Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the printer software CD-ROM. Note: This software is not available for Windows Vista, XP x64, and Mac OS X.

  • Page 76: Using The Reserve Job Function

    After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then select EPSON Web-To-Page. Using the Reserve Job Function This function allows you to store print jobs on the printer’s memory and to print them later directly...

  • Page 77: Sending The Print Job

    Note: The OK button becomes available after both the user name and job name have been entered. If you selected Re-print Job, the printer prints your document. If you selected Verify Job, the printer prints one copy of your document.
  • Page 78 Note: The OK button becomes available after both the user name and job name have been entered. If you selected Re-print Job, the printer prints your document. If you selected Verify Job, the printer prints one copy of your document.

  • Page 79: Chapter 3 Using The Control Panel

    Using the Control Panel Menus When to make control panel settings In general, printer driver settings override settings made using the control panel. You should make the following settings by using the control panel because these settings cannot be made in the printer driver.

  • Page 80: How To Register Menus As Bookmarks

    Note: ❏ You need to turn the printer off and then on to activate some settings. For details, see “Control Panel Menus” on page 81. ❏ The OK button can be used instead of the r Enter button in step 3 or 5.

  • Page 81: Control Panel Menus

    AUX Status Sheet USB Ext I/F Status Sht PS3 Status Sheet PS3 Font List ROM A Information PCL Font Sample ESCP2 Font Sample FX Font Sample I239X Font Sample EPSON AcuLaser C9200 Series Values Using the Control Panel User's Guide...
  • Page 82 Available only when theNetwork I/F setting in Network Menu is set to On. Available only when an optional interface card is installed. Available only when the printer is connected to a USB device with D4 support and has been turned on when theUSB I/F setting is set to On.
  • Page 83 Prints a sheet showing information about the PS3 mode such as the PS3 version. PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample Prints a sample of the fonts available for your selected printer emulation. ROM A Information Prints a sheet showing information about the memory installed in the ROM A slot.

  • Page 84: System Information Menu

    MP Type Lets you set the paper type loaded in the MP tray. EPSON AcuLaser C9200 Series Settings (default in bold) A4, A3, A5, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5,...

  • Page 85: Emulation Menu

    Auto, ESCP2, FX, I239X, PS3, PCL Available only when an optional Type-B interface card is installed. Printing Menu Note: The settings are overridden by the settings made in the printer driver. Item Settings (default in bold) Page Size A4, A3, A5, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5, A3F, CTM...
  • Page 86 Turning RITech on produces smoother and crisper lines, text, and graphics. Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of characters. The characters are outlined in full black on the right and lower edges.

  • Page 87: Setup Menu

    Binding *1*2 Start Page Paper Type Page Side EPSON AcuLaser C9200 Series Settings (default in bold) English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI, Português, Norsk, 5, 15, 30, 60, 120, 180, 240 Min 0, 5 to 60 to 300 in increments of 1...
  • Page 88 The time before a time out occurs is the length of time from the point when no data is being received from an interface until the point of switching the interface. If the printer has a print job when switching the interface, the printer prints the print job.
  • Page 89 This setting determines whether the MP tray has the highest or lowest priority when Auto is selected as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP tray has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority.
  • Page 90 Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps printing even if the image size exceeds the printable area for the specified paper size. This may cause smudges because of the toner that is not transferred onto the paper properly.

  • Page 91: Reset Menu

    Reset Stops printing and clears the current job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully. Reset All Stops printing, clears the printer memory, and restores the printer settings to their default values.

  • Page 92: Quick Print Job Menu

    Quick Print Job Menu This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job feature (Re-Print Job, Verify Job, Stored Job) of the printer driver’s Reserve Job function. For instructions on using this menu, see “Using the Quick Print Job Menu” on page 120.
  • Page 93 Note: ❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page ❏...

  • Page 94: Usb Menu

    Allows you to activate or deactivate the USB interface. USB Speed Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS does not work on your computer system. EPSON AcuLaser C9200 Series Settings (default in bold) On, Off HS, FS Auto, PING, Panel 0.0.0.1 to 255.255.255.254...

  • Page 95: Network Menu

    Or, you can perform a Reset All operation, as explained in “Reset Menu” on page ❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the printer.
  • Page 96 Selects the default symbol set. If the font you selected in Font Source and Font Number is not available in the new SymSet setting, the Font Source and the Font Number settings are automatically replaced with the default value, IBM-US. Form EPSON AcuLaser C9200 Series User's Guide Using the Control Panel...

  • Page 97: Ps3 Menu

    Auto, A4, A3, A5, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5, A3F Error Sheet When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version.

  • Page 98: Escp2 Menu

    Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B Pitch 10, 12, 15 cpi, Prop. Condensed Off, On T. Margin 0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments Text 1... 66 ... 132 lines EPSON AcuLaser C9200 Series User's Guide Using the Control Panel...
  • Page 99 Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to the default for each paper size. CG Table EPSON AcuLaser C9200 Series User's Guide Using the Control Panel...

  • Page 100: Fx Menu

    Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.
  • Page 101 Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to the default for each paper size. EPSON AcuLaser C9200 Series User's Guide Using the Control Panel...

  • Page 102: I239X Menu

    Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.
  • Page 103 These settings are available only when the printer is in the I239X mode. Item Settings (default in bold) Font Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif Pitch 10, 12, 15, 17, 20, 24 cpi, Prop. Code Page 437, 850, 858, 860, 863, 865 T.
  • Page 104 Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If this setting is off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.

  • Page 105: Password Config Menu

    Before changing the setting, you have to enter the password set in the Password Config setting. Support Menu Enter the Support Mode by pressing the d Down button while turning the printer on, to make Support Menu and Printer Adjust Menu appear. Caution: ❏...

  • Page 106: Bookmark Menu

    Bookmark Failed The selected menu cannot be registered as a bookmark. Some menus cannot be registered as bookmarks. Bookmark Registered The selected menu is registered as a bookmark. EPSON AcuLaser C9200 Series User's Guide Using the Control Panel...
  • Page 107 User's Guide Calibrating Printer The printer automatically calibrates itself. This is not an error message, and will clear itself after the calibration process has finished. While the printer displays this message, do not open the covers or turn off the printer.
  • Page 108 User's Guide Check Paper Size The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source. To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access the control panel menus”...
  • Page 109 Time Setting from Clock Menu and specify the current date and time. Duplex Memory Overflow There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below.
  • Page 110 An unformatted ROM module has been inserted. To clear this error, either press the Start/Stop button or turn off the printer and remove the ROM module, then reinstall the ROM module. If that fails to clear the error, contact your dealer.
  • Page 111 EPSON AcuLaser C9200 Series User's Guide You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see “Memory Module” on page 150.
  • Page 112 EPSON AcuLaser C9200 Series User's Guide Invalid ROM A The printer cannot read the installed optional ROM module. Turn off the printer, then remove the ROM module. Jam Paper Size Error The paper jam occurred because the loaded paper size is different from the specified paper size.
  • Page 113 Epson. Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to clear the warning message. See “Toner Cartridge” on page 161 for instructions on replacing the toner cartridge.
  • Page 114 + Cancel Job button to cancel the print job. If you press the Start/Stop button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size.
  • Page 115 To avoid this error, it is recommended that you set the Page Protect setting to On and add more memory to the printer. See “Setup Menu” on page 87 and “Memory Module” on page 150 for details. PS3 CompactFlash Full The memory allocated for writing PostScript 3 commands on the optional CompactFlash memory is full.
  • Page 116 The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reached, or the memory has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs will make more memory available.
  • Page 117 Service Req Cffff/Service Req Exxx A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified service representative.
  • Page 118 EPSON AcuLaser C9200 Series User's Guide The printer is currently in the power-save mode. This mode is canceled when the printer receives print data. TonerCart Error uuuu A read/write error has occurred for the indicated toner cartridges. (The color Cyan(C), Magenta(M), Yellow(Y), or Black(K) appears in place of uuuu.)

  • Page 119: Printing And Deleting Reserve Job Data

    EPSON AcuLaser C9200 Series User's Guide This message indicates an internal error in the printer. Reset the printer. If this error persists, consult your dealer. Writing ROM A, Writing ROM P This message indicates that a ROM module in the slot is being written. Please wait until this message disappears.

  • Page 120: Using The Quick Print Job Menu

    RAM Disk setting on the control panel to Normal or Maximum. We recommend installing an optional memory to use this function. For instructions about increasing your printer’s memory, see “Installing a memory module” on page 150.

  • Page 121: Printing A Configuration Status Sheet

    Note: If no print jobs have been saved with the password you entered, Wrong Password appears briefly on the LCD panel then the printer exits the control panel menus. Confirm the password and try again. 5. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Enter button.

  • Page 122: Canceling Printing

    ❏ If the configuration status sheet does not list your installed options correctly, make sure that they are securely connected to the printer. ❏ If you are unable to get the printer to print a correct configuration status sheet, contact your dealer. ❏ Print the configuration status sheet on A4 size paper.
  • Page 123 EPSON AcuLaser C9200 Series User's Guide 4. Press the r Enter button. Printing is canceled. The printer is ready to receive a new print job. Using the Control Panel...

  • Page 124: Chapter 4 Installing Options

    Always pay attention to the following handling precautions before installing the option: The printer weighs about 60 kg (132 lb). One person should never attempt to lift or carry it alone. Two people should carry the printer, lifting it from the positions shown below.

  • Page 125: Installing The Optional Printer Stand

    Installing the optional printer stand Caution: Be sure to attach the adjusters and stabilizers to the printer stand. Otherwise, the printer may move and cause an accident. 1. Confirm the bundled items. a. printer stand b. stabilizer c. screws (for stabilizer) d.
  • Page 126 EPSON AcuLaser C9200 Series User's Guide 2. Install the three ground plates on the printer stand with the screws. 3. Install the two adjusters by turning them. Installing Options...
  • Page 127 Note: The stabilizer for the right side has a tab. Insert it into the hole before tightening the screw. 5. Set the lowest optional paper cassette unit on the printer stand aligning the marks. EPSON AcuLaser C9200 Series User's Guide...

  • Page 128: Installing The Optional Paper Cassette Unit

    6. Pull out the paper cassette and fix the paper cassette unit to the printer stand with four screws and fittings. 7. Adjust the height by turning the adjusters to prevent the printer stand from moving. Installing the optional paper cassette unit...
  • Page 129 1. Turn the printer off and unplug the power cord and interface cable. Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Carefully take the optional paper cassette unit out from its carton and place it where you intend to set up the printer.
  • Page 130 Be sure to remove the cover. If you place the printer without removing the cover, the printer may be damaged. 5. Place the printer onto the optional paper cassette units. Align each of the front corner of the printer with those of the optional paper cassette units, and then lower the printer until it rests securely on the units.
  • Page 131 7. Reinsert the upper paper cassette and then fasten the fittings with the two screws that are provided. Note: If you install two or three optional paper cassette units, repeat steps 6 and 7. EPSON AcuLaser C9200 Series User's Guide Installing Options...
  • Page 132 EPSON AcuLaser C9200 Series User's Guide 8. Secure the printer and each optional paper cassette unit at the back with two fittings and screws for each connection. 9. Press on the right side of the connector cover, and then remove the connector cover.
  • Page 133 EPSON AcuLaser C9200 Series User's Guide 10. Plug the connector of the optional paper cassette unit into the socket on the printer. 11. Reinstall the connector cover from left side. Installing Options...
  • Page 134 You do not need to remove the cover on the lowest unit. 13. Remove the protective tape from the optional paper cassette unit’s cables, and then plug the connector of the cable into the socket on the next unit up. EPSON AcuLaser C9200 Series User's Guide Installing Options...
  • Page 135 EPSON AcuLaser C9200 Series User's Guide 14. Reinstall the connector cover with the screw. 15. Install the cover that comes with the optional paper cassette unit. Installing Options...

  • Page 136: Removing The Optional Paper Cassette Unit

    Configuration Status Sheet” on page 195. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Info Manually button on the Optional Settings tab, and then click Settings.

  • Page 137: Duplex Unit

    2. Turn the printer off and unplug the power cord and interface cable. Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. EPSON AcuLaser C9200 Series User's Guide Installing Options...
  • Page 138 EPSON AcuLaser C9200 Series User's Guide 3. Remove the protective cover at the bottom of cover A. 4. Lift up the unlock lever and open cover A. Installing Options...
  • Page 139 5. Remove the protective cover. Note: Keep the protective cover in a safe place. You will need to reattach it if you remove the Duplex Unit. 6. Open cover B. EPSON AcuLaser C9200 Series User's Guide Installing Options...
  • Page 140 7. Remove the protective cover. Note: Keep the protective cover in a safe place. You will need to reattach it if you remove the Duplex Unit. 8. Close cover B, and then cover A. EPSON AcuLaser C9200 Series User's Guide Installing Options...
  • Page 141 9. Install the Duplex Unit as shown below. Make sure that the unit hooks goes onto the printer’s tabs. 10. Pull the handle at the top of the Duplex Unit cover and open it while holding the Duplex Unit with your hand.
  • Page 142 EPSON AcuLaser C9200 Series User's Guide 11. Tighten the screws while holding the Duplex Unit with your hand. 12. Close the Duplex Unit cover. Installing Options...
  • Page 143 To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 195. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 217. Installing Options...

  • Page 144: Removing The Duplex Unit

    Note for Macintosh users: When you have attached or removed printer options, you need to delete the printer using Print & Fax (for Mac OS X 10.5) or Print Setup Utility (for Mac OS X 10.4 or below), and then re-register the printer.
  • Page 145 EPSON AcuLaser C9200 Series User's Guide 4. Open the Duplex Unit cover by pulling the handle. 5. Loosen the two screws. Installing Options...
  • Page 146 EPSON AcuLaser C9200 Series User's Guide 6. Close the Duplex Unit cover. 7. Lift up the unlock lever and open cover A while holding the Duplex Unit. Installing Options...
  • Page 147 8. Hold cover A and Duplex Unit, and then disengage the hook on the right side. 9. Confirm that the direction of the hook is as shown below. Caution: If the direction of the hook is not correct, Duplex Unit cannot be installed properly next time. EPSON AcuLaser C9200 Series User's Guide Installing Options...
  • Page 148 EPSON AcuLaser C9200 Series User's Guide 10. Remove Duplex Unit by pulling it toward the direction shown below while cover A is slightly open. 11. Open cover A, and then install the protective cover. Installing Options...
  • Page 149 EPSON AcuLaser C9200 Series User's Guide 12. Open cover B, and then install the protective cover as shown below. 13. Close cover B, and then cover A. Installing Options...

  • Page 150: Memory Module

    MB. You may want to add additional memory if you are having difficulty printing complex graphics. Installing a memory module Warning: Be careful when working inside the printer as some components are sharp and may cause injury. Caution: Before you install a memory module, be sure to discharge any static electricity by touching a grounded piece of metal.
  • Page 151 EPSON AcuLaser C9200 Series User's Guide 2. Loosen the two screws using a screwdriver. Then slide the left side cover upward and remove it. 3. Identify the RAM slot. * expansion RAM slot Installing Options...
  • Page 152 ❏ Do not force the memory module into the slot. ❏ Be sure to insert the memory module facing the correct way. ❏ Do not remove any modules from the circuit board. Otherwise, the printer will not work. 5. Reattach the left side cover as shown below.

  • Page 153: Removing A Memory Module

    To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 195. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 217. Note for Macintosh users: When you have attached or removed printer options, you need to delete the printer using Print &...

  • Page 154: Interface Card

    When removing the memory module from its slot, spread apart the clips on each side of the memory slot, and then slide the memory module out. Interface Card Your printer comes with an empty type-B interface slot. Various optional interface cards are available to expand your printer’s interface options. Installing an interface card...
  • Page 155 3. Slide and push the interface card into the slot firmly, then fasten the screw as shown below. 4. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet”...

  • Page 156: Removing An Interface Card

    An optional CompactFlash memory enables you to store overlay forms, use Reserve Job function, and improve the collate printing environment. Warning: Be careful when working inside the printer as some components are sharp and may cause injury. Caution: Before you install a CompactFlash memory, be sure to discharge any static electricity by touching a grounded piece of metal.
  • Page 157 EPSON AcuLaser C9200 Series User's Guide 3. Identify the installation slot for a CompactFlash memory. * CompactFlash memory slot 4. Insert a CompactFlash memory into the slot. 5. Reattach the left side cover as shown below. Installing Options...

  • Page 158: Removing A Compactflash Memory

    To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 195. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 217. Note for Macintosh users: When you have attached or removed printer options, you need to delete the printer using Print &...
  • Page 159 EPSON AcuLaser C9200 Series User's Guide Note: Permanently erase all data using specialized software or carry out Delete All CompactFlash Data on Support Menu before you give away or discard CompactFlash memory. Deleting files or formatting the CompactFlash memory from the computer may not erase the data completely.

  • Page 160: Chapter 5 Replacing Consumable Products

    Replacement Messages If a consumable product reaches the end of its service life, the printer displays the following messages on the LCD panel or the window of EPSON Status Monitor. When this happens, replace the depleted consumable products. LCD Panel Message...

  • Page 161: Toner Cartridge

    ❏ Installing a genuine consumable product is recommended. Using a non-genuine consumable product may affect print quality. EPSON shall not be liable for any damages or problems arising from the use of consumable products not manufactured or approved by EPSON.
  • Page 162 1. Open cover F. 2. Push the arrow part as shown below, and then pull out the toner cartridge. Note: Place the removed toner cartridge face-down. EPSON AcuLaser C9200 Series User's Guide Replacing Consumable Products...
  • Page 163 EPSON AcuLaser C9200 Series User's Guide 3. Take the new toner cartridge out of its package. 4. Shake the toner cartridge a few times gently. Replacing Consumable Products...
  • Page 164 5. Align the color marks on the toner cartridge with those of the printer, and then insert the toner cartridge all the way until it clicks. Go to step 5 when replacing a black toner cartridge, go to step 7 when replacing other toner cartridges.

  • Page 165: Photoconductor Unit

    ❏ Be careful not to scratch the surface of the drum. Also, avoid touching the drum, since oil from your skin may permanently damage its surface and affect print quality. EPSON AcuLaser C9200 Series User's Guide Replacing Consumable Products...
  • Page 166 Dispose of it according to local regulations. ❏ Keep the consumable products out of the reach of children. 1. Open cover F. 2. Press the projection on the photoconductor unit and slide it out slowly. EPSON AcuLaser C9200 Series User's Guide Replacing Consumable Products...
  • Page 167 EPSON AcuLaser C9200 Series User's Guide 3. Shake the new photoconductor unit a few times gently before taking it out of its package. 4. Take the new photoconductor unit out of its package. Replacing Consumable Products...
  • Page 168 5. Remove the protective materials. Caution: Do not remove the protective sheet on the top. 6. Align the color marks on the photoconductor unit with those of the printer, and then insert the photoconductor unit. Note: Insert the photoconductor unit without removing the protective sheet even if it gets wrinkled. If the protective sheet comes off before inserting the photoconductor unit, remove it completely first.
  • Page 169 8. Press the photoconductor unit all the way until it locks. Caution: Do not scratch the surface of the drum. Also, avoid touching the drum, since oil from your skin may permanently damage its surface and affect print quality. EPSON AcuLaser C9200 Series User's Guide Replacing Consumable Products...

  • Page 170: Waste Toner Collector And Filter

    ❏ Do not dispose of the used consumable products in fire, as it may explode and cause injury. Dispose of it according to local regulations. ❏ Keep the consumable products out of the reach of children. 1. Open cover F. EPSON AcuLaser C9200 Series User's Guide Replacing Consumable Products...
  • Page 171 2. Push the release button on the printer, and then pull out the waste toner collector. Caution: To prevent waste toner from spilling, keep the waste toner collector in the same orientation as it was in the printer. 3. Insert the new waste toner collector all the way until it locks.
  • Page 172 EPSON AcuLaser C9200 Series User's Guide 4. Remove the exhaust filter. 5. Install the new exhaust filter that comes with the waste toner collector. Replacing Consumable Products...
  • Page 173 EPSON AcuLaser C9200 Series User's Guide 6. Close cover F. Replacing Consumable Products...

  • Page 174: Chapter 6 Cleaning And Transporting The Printer

    Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent.
  • Page 175 MP tray * pickup roller Standard lower paper cassette * pickup roller EPSON AcuLaser C9200 Series Cleaning and Transporting the Printer User's Guide...

  • Page 176: Cleaning The Exposure Window

    Optional paper cassette unit Note: The instruction below describes cleaning the pickup rollers using paper cassette 2 as an example. * pickup roller Cleaning the exposure window 1. Open cover F. EPSON AcuLaser C9200 Series User's Guide Cleaning and Transporting the Printer...
  • Page 177 3. Insert the exposure window cleaning bar into the hole under the photoconductor unit with its sponge facing down, and then slide it in and out a few times. Note: Repeat the same procedure for the other photoconductor units. EPSON AcuLaser C9200 Series User's Guide Cleaning and Transporting the Printer...
  • Page 178 EPSON AcuLaser C9200 Series User's Guide 4. Put the exposure window cleaning bar back in place. 5. Close cover F. Cleaning and Transporting the Printer...

  • Page 179: Transporting The Printer

    Transporting the Printer Finding a place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation.

  • Page 180: For Long Distances

    ❏ Only use an outlet that meets the power requirements for this printer. For long distances Repacking the printer If you need to transport your printer for long distances, carefully repack it using the original box and packing materials. 1. Turn off the printer and remove the following items: ❏...

  • Page 181: For Short Distances

    Always pay attention to the following handling precautions when you need to move the printer for short distances. If you are moving the printer on its own, two people should lift and carry the printer. 1. Turn off the printer and remove the following items: ❏...
  • Page 182 EPSON AcuLaser C9200 Series User's Guide 2. Be sure to lift the printer by the correct positions as shown below. Caution: When moving the printer, always keep it horizontal. Cleaning and Transporting the Printer...

  • Page 183: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper.

  • Page 184: Paper Jam A (Cover A)

    ❏ If the jammed paper is not found at cover A, open cover B, cover H, and paper path G to confirm there is no remaining jammed paper. See “Paper Jam B H (Cover B or H)” on page 185 and “Paper Jam G (Paper path G)” on page 192. EPSON AcuLaser C9200 Series User's Guide Troubleshooting...

  • Page 185: Paper Jam B H (Cover B Or H)

    EPSON AcuLaser C9200 Series User's Guide 3. Close cover A. Paper Jam B H (Cover B or H) 1. Lift up the unlock lever and open cover A. Troubleshooting...
  • Page 186 Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat to subside before doing so.
  • Page 187 EPSON AcuLaser C9200 Series User's Guide 4. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. When removing paper from the inside: When removing paper from the output tray side:...
  • Page 188 EPSON AcuLaser C9200 Series User's Guide 5. Open cover H. 6. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Troubleshooting...

  • Page 189: Paper Jam D (Duplex Unit Cover)

    7. Close cover B, and then close cover A. Note: Release levers return automatically when you close cover B. Paper Jam D (Duplex Unit cover) 1. Open the Duplex Unit cover by pulling the handle. EPSON AcuLaser C9200 Series User's Guide Troubleshooting...
  • Page 190 EPSON AcuLaser C9200 Series User's Guide 2. Gently remove the jammed paper inside the cover as shown below. Be careful not to tear the paper. When removing form the bottom: Troubleshooting...
  • Page 191 EPSON AcuLaser C9200 Series User's Guide When removing form the top: 3. Close the Duplex Unit cover. Troubleshooting...

  • Page 192: Paper Jam G (Paper Path G)

    EPSON AcuLaser C9200 Series User's Guide Paper Jam G (Paper path G) 1. Lift up the unlock lever and open cover A. 2. Open paper path G. Troubleshooting...

  • Page 193: Paper Jam E2, Paper Jam E3, Paper Jam E4 (Cover E2, Cover E3, Cover E4)

    EPSON AcuLaser C9200 Series User's Guide 3. If there is any jammed paper, remove it gently. Be careful not to tear the jammed paper. 4. Close cover A. Paper Jam E2, Paper Jam E3, Paper Jam E4 (Cover E2, Cover E3, Cover E4) The instruction describes about cover E2 as an example.
  • Page 194 EPSON AcuLaser C9200 Series User's Guide 1. Press the unlock lever and open cover E2. 2. Gently remove the jammed paper. Be careful not to tear the paper. Troubleshooting...

  • Page 195: Printing A Configuration Status Sheet

    3. Close cover E2. Printing a Configuration Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a configuration status sheet using the printer’s control panel or the printer driver. To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration Status Sheet”...

  • Page 196: The Printer Does Not Print (Ready Light Off)

    What to do Press the Start/Stop button once to switch the printer to ready status. Check the LCD panel to see if an error message appears. What to do Perform the procedure illustrated in the Setup Guide.

  • Page 197: The Remaining Service Life Of The Consumables Is Not Updated (For Windows Users Only)

    For Macintosh users: When you have attached or removed options from the printer, you need to start EPSON Status Monitor, or delete and re-register the printer. To delete the printer, use Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below).

  • Page 198: Printout Is Garbled

    You may not be using the correct interface cable. The emulation setting for the port may not be correct. Note: If a configuration status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative. The printout position is not correct...

  • Page 199: Transparencies Are Output Blank From The Mp Tray

    ❏ When using transparencies, load them in the MP tray and set the Paper Type setting to Transparency in the printer driver. ❏ When the Paper Type setting in the printer driver is set to Transparency, do not load any other type of paper except Epson Color Laser Transparencies.

  • Page 200: The Color Looks Different From What You See On The Computer Screen

    Print quality or tone is uneven Cause Your paper may be moist or damp. EPSON AcuLaser C9200 Series What to do Although it is difficult to match colors perfectly, selecting the printer driver’s ICM setting (for Windows) or ColorSync setting (for Macintosh) can improve color matching between different devices.

  • Page 201: Half-Tone Images Print Unevenly

    EPSON AcuLaser C9200 Series What to do If the message on the LCD panel or in EPSON Status Monitor indicates that one of the toner cartridges is near the end of its service life, replace the toner cartridge. See “Toner Cartridge” on page 161.

  • Page 202: Toner Smudges

    What to do Do not store your paper in a humid or damp environment. EPSON Color Laser Paper or smooth, high-quality copier paper is recommended for best results. See “Available paper types” on page 252 for information on choosing paper.

  • Page 203: Completely Blank Pages Are Output

    MP Tray Size setting in the Tray Menu on the control panel. If the message on the LCD panel or in EPSON Status Monitor indicates that one of the toner cartridges is near the end of its service life, replace the toner cartridge.

  • Page 204: The Non-Printed Side Of The Page Is Dirty

    Advanced tab and select the More Settings button. Then deselect the Toner Save check box. If the message on the LCD panel or in EPSON Status Monitor indicates that one of the toner cartridges is near the end of its service life, replace the toner cartridge.

  • Page 205: Print Quality Decreased

    Cause The printer does not have sufficient memory to collate print jobs. EPSON AcuLaser C9200 Series What to do Check to see if the printout is acceptable. If not, add more memory for a permanent solution or lower print quality temporarily in the printer driver.

  • Page 206: Paper Handling Problems

    See “Optional Printer Stand and Paper Cassette Unit” on page 124 for instructions on installing an optional paper cassette unit. What to do Turn off the printer, then remove the card. Make sure the interface card is of a supported model. User's Guide...

  • Page 207: Paper Does Not Feed From The Optional Paper Cassette

    For Macintosh users: When you have attached or removed options from the printer, you need to start EPSON Status Monitor, or delete and re-register the printer. To delete the printer, use Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below).

  • Page 208: Correcting Usb Problems

    Server 2003 x64, and upgraded to Windows Vista, Vista x64, XP or XP x64. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built-in USB port.

  • Page 209: Network Connection Problems

    For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process, click Yes. If you click No, you will have to install the printer software again. For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation dialog box appears during the installation process, click Continue Anyway.

  • Page 210: Status And Error Messages

    The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003 Service Pack 1, or later. Status and Error Messages You can see the printer’s status and error messages on the LCD panel. For more information, see “Status and Error Messages” on page 106. Canceling Printing Press the + Cancel Job button on the printer’s control panel.

  • Page 211: The Printer Does Not Print Correctly In The Postscript Mode

    The printer driver or printer that you need to use does not appear in the Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (Mac OS X 10.4 or below) Cause The printer name has been changed.

  • Page 212: The Font On The Printout Is Different From That On The Screen

    Increase the printer memory. What to do The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the Data Format setting, which is accessed by clicking Advanced on the PostScript sheet of the printer’s Properties, is set to ASCII or TBCP.

  • Page 213: The Printer Does Not Print Normally Via The Network Interface

    EPSON AcuLaser C9200 Series What to do The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the Data Format setting, which is accessed by clicking Print from the File menu, is set to ASCII.

  • Page 214: Printing In The Pcl5/Pcl6 Mode Problems

    Scaling is done when printing with download fonts. The font on the printout is different from that on the screen Cause The EPSON screen fonts are not installed. The edges of texts and/or images are not smooth Cause The resolution is set to Fast (300 dpi).

  • Page 215: The Printer Does Not Print On Transparencies

    After right-clicking your printer icon in the Printers in the Control Panel, you accessed the printer driver from Printing Preferences…. The items in the Tray tab/Printer tab are grayed out and these items cannot be changed (Windows Vista/Vista x64 only) Cause...

  • Page 216: Chapter 8 About The Printer Software For Windows

    About the Printer Software for Windows Using the Printer Driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings.

  • Page 217: Printing A Configuration Status Sheet

    Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Printing Preferences. Printing a configuration status sheet To confirm the current status of the printer, print a configuration status sheet from the printer driver. Note: Print the configuration status sheet on A4 size paper.

  • Page 218: Ordering Consumables

    Note: ❏ This function is available only when EPSON Status Monitor is installed. ❏ This information might be different from the information displayed in EPSON Status Monitor. Use EPSON Status Monitor to get more detailed information about consumables. ❏ If the genuine consumables are not used, the level indicator and the alert icon showing the remaining service life are not displayed.
  • Page 219 ❏ See the Network Guide for information on installing EPSON Status Monitor on a network. ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the CD-ROM with administrator privileges in each client.

  • Page 220: Accessing Epson Status Monitor

    Note: ❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver. ❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver.

  • Page 221: Detailed Status

    Note for Windows XP users: EPSON Status Monitor is not available when printing from a Remote Desktop connection. Note for NetWare users: When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be used. Operation is confirmed for the versions below: ❏...

  • Page 222: Replacement Parts Information

    Waste toner The waste toner collector icon flashes when the waste toner collector has some error or collector: has neared the end of its service life. EPSON AcuLaser C9200 Series About the Printer Software for Windows User's Guide...

  • Page 223: Job Information

    Clicking this button enables you to order consumables online. See “Order Online” on page button: 227 for details. Note: The remaining service lives of the replacement parts are displayed only if genuine EPSON parts are used. Job Information Job Name: Displays the user’s print job names.
  • Page 224 Server 2003, or Server 2003 x64). ❏ When using the EpsonNet Print TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64). EPSON AcuLaser C9200 Series About the Printer Software for Windows User's Guide...

  • Page 225: Notice Settings

    More Settings button: Pop-up Notice: EPSON AcuLaser C9200 Series When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. Opens the More Settings dialog box to set how to display the tray icon.
  • Page 226 When Allow monitoring of the shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings. Note: When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server. EPSON AcuLaser C9200 Series When this check box is selected, a shared printer can be monitored by other computers.

  • Page 227: Order Online

    Note for Windows users: If you do not register the URL when you install EPSON Status Monitor, you cannot order online. If necessary, uninstall EPSON Status Monitor once, then register the URL when you reinstall it.
  • Page 228 For Windows 2000, double-click the Add/Remove Programs icon. 4. For Windows Vista, select EPSON Printer Software, then click Uninstall/Change. For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select EPSON Printer Software, then click Change/Remove. 5. Click the Printer Model tab, select your printer’s icon.
  • Page 229 6. If you wish to uninstall only a utility, click the Utilities tab, and select the check box for the printer software you want to uninstall. 7. Click OK. Note: You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the printer status from EPSON Status Monitor of other printers.

  • Page 230: Chapter 9 About The Printer Software For Macintosh

    From an operating system Register your printer in Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below), click Print on the File menu of any application, then select your printer.

  • Page 231: Changing The Printer Settings

    Note for Mac OS X 10.4 or below users: To access EPSON Remote Control Panel from Dock for the first time after installing the printer driver, you need to open the print dialog box first. Changing the Printer Settings You can change the printer settings, such as paper source, paper type, and print quality.
  • Page 232 For Mac OS X 10.4 or below users Note: After installing the EPSON Status Monitor and before doing the procedure below, you need to open the Print dialog box so the EPSON Status Monitor can display the current status of the printer.

  • Page 233: Detailed Status

    Job Information Notice Settings You can make specific monitoring settings. Access EPSON Status Monitor and select Notice Settings from the file menu. See “Notice Settings” on page 236. You can also access any of the menus by clicking the appropriate tab on each information window.

  • Page 234: Replacement Parts Information

    Indicates the remaining service life of the fuser unit. The service icon flashes when the fuser unit has some error or has neared the end of its service life. EPSON AcuLaser C9200 Series About the Printer Software for Macintosh User's Guide...

  • Page 235: Job Information

    Clicking this button enables you to order consumables online. See “Order Online” on page button: 227 for details. Note: The remaining service life of the toner cartridge is displayed only if the genuine EPSON toner cartridge is used. Job Information Job Name: Displays the user’s print job names.

  • Page 236: Notice Settings

    Notice Settings Printer Select your printer from the drop-down list. drop-down list: Monitor the When this check box is selected, EPSON Status Monitor monitors the printer status during printing status a print job is processed. check box: Pop-up Notice: Sets the notification to be displayed.

  • Page 237: Uninstalling The Printer Software

    Display once a When this radio button is selected, the Order Online window appears automatically once day when a a day when you start printing or display the status by accessing EPSON Status Monitor. consumable is low check box: Display only...
  • Page 238 EPSON AcuLaser C9200 Series User's Guide 8. Follow the on-screen instructions. About the Printer Software for Macintosh...

  • Page 239: Chapter 10 About The Postscript Printer Driver

    Standard + 256 MB (for duplex printing of image data at Fine) Memory Note: Add more memory modules into your printer if the amount of memory currently installed does not meet your printing needs. Computer system requirements Microsoft Windows Vista, Vista x64, XP, XP x64, or 2000 Mac OS X 10.3.9 or later...

  • Page 240: Using The Postscript Printer Driver With Windows

    Installing the PostScript printer driver for the parallel interface Caution: Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is connected via a parallel port. It may damage the system. Note: ❏...

  • Page 241: Installing The Postscript Printer Driver For The Usb Interface

    9. When installation is done, click Finish. Installing the PostScript printer driver for the USB interface Caution: Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is connected via a USB port. It may damage the system. Note: ❏...

  • Page 242: Installing The Postscript Printer Driver For The Network Interface

    1. Make sure that the printer is turned on. Insert the printer software CD-ROM into your CD-ROM drive. 2. For Windows Vista, Vista x64, XP, or XP x64, click Start, point to Printer and Faxes, and click Add a printer in the Printer Tasks menu.

  • Page 243: Accessing The Postscript Printer Driver

    7. Specify the IP address and port name, then click Next. 8. Click Finish. 9. Click Have Disk in the Add Printer Wizard and specify the following path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP.

  • Page 244: Using The Postscript Printer Driver With Macintosh

    For Mac OS X users Note: Make sure that Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below) is not open. 1. Insert the printer software CD-ROM into your CD-ROM drive.
  • Page 245 PostScript 3 printer driver. Note for IP Printing users: ❏ Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with the PostScript 3 printer driver. ❏ After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use default queue on server check box.

  • Page 246: Accessing The Postscript Printer Driver

    Select your printer from the Name List, then select Auto Select from the Printer Model List. IP Printing Select Epson from the Name List, then select your printer from the Printer Model List. Select your printer from the Name List, then select your printer from the Printer Model List.
  • Page 247 3. Select Show Info from the Printers menu. The Printer Info dialog box appears. 4. Make necessary changes to the settings, then close the dialog box. 5. Quit Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below). About the PostScript Printer Driver...

  • Page 248: Chapter 11 About The Pcl5/Pcl6 Printer Driver

    Printing may not be possible with this amount of memory, depending on the specifics of the job being printed. Note: Add more memory modules into your printer if the amount of memory currently installed does not meet your printing needs.

  • Page 249: Using The Pcl5/Pcl6 Printer Driver

    Super VGA supporting 640 × 480 Display Using the PCL5/PCL6 Printer Driver To print in the PCL mode, you will have to install the printer driver. Consult the customer support in your region regarding how to get the printer driver. EPSON AcuLaser C9200 Series...

  • Page 250: Installing The Pcl5/Pcl6 Printer Driver

    Note: The PCL5/PCL6 printer driver and EPSON Status Monitor cannot be used at the same time. Installing the PCL5/PCL6 printer driver Note: ❏ Installing the printer software for Windows XP or 2000 may require administrator privileges. If you have problems, ask your administrator for more information.
  • Page 251 EPSON AcuLaser C9200 Series User's Guide Updating the printer driver When you install optional products, you have to update the printer driver manually. See the following instructions. 1. Click the Printer tab of the Properties dialog box. 2. Select the option that you installed.

  • Page 252: Appendix A Technical Specifications

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 253: Printable Area

    ❏ Paper that is folded, curled, wavy, or torn ❏ Paper of irregular shape, or paper that does not have right angle corners Printable area The assured printable area is an area 5 mm from all sides. EPSON AcuLaser C9200 Series User's Guide Technical Specifications...

  • Page 254: Printer

    Standard lower paper cassette: Optional paper cassette unit: Paper output capacity: EPSON AcuLaser C9200 Series Laser beam scanning and dry electrophotographic process 300 × 300 dpi, 600 × 600 dpi Up to 26 pages per minute on A4 size paper...

  • Page 255: Environmental

    Width: Depth: Weight Approx. 49.5 kg (about 109.1 lb) (Excluding consumables and options) EPSON AcuLaser C9200 Series ECP/Page ESC/P 2 24-pin printer emulation (ESC/P 2 mode) ESC/P 9-pin printer emulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode)

  • Page 256: Electrical

    Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Interfaces Parallel Interface Use the IEEE 1284-I compliant parallel interface connector. ECP mode/Nibble mode EPSON AcuLaser C9200 Series 120 V Model L551A 110 V-120 V 50 Hz-60 Hz 12.0 A Average 581 W (color mode)

  • Page 257: Usb Interface

    Cassette capacity up to 500 sheets Paper types: Plain paper Power supply: DC 24V / 0.5 A and DC 5 V / 0.2 A supplied by the printer Dimensions and weight: Height: 168 mm (6.6 in.) EPSON AcuLaser C9200 Series...

  • Page 258: Duplex Unit

    Paper feed: Automatic feed delivery system Paper types: Plain paper, Thick paper, Extra thick paper, Super thick paper, EPSON Color Laser Coated Paper Power supply: DC 24V / 1.0 A and DC 5 V / 0.1 A supplied by the printer...

  • Page 259: Memory Modules

    Weight: 9.5 kg (21 lb) including bundled items Memory modules Make sure that DIMM you purchase is compatible with EPSON products. For details, contact the store where you purchased this printer or the EPSON sales company. Memory size: 128, 256, or 512 MB CompactFlash memory Contact the EPSON sales company for detail information.

  • Page 260: Waste Toner Collector

    This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC. Waste Toner Collector Product code: 0478 Storage temperature: 0 to 35°C (32 to 95°F) Storage humidity: 30 to 85% RH EPSON AcuLaser C9200 Series User's Guide Technical Specifications...

  • Page 261: Appendix B Customer Support

    ❏ Names and versions of the software applications you normally use with your product Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve problems.

  • Page 262: Help For Users In Singapore

    (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 263: Help For Users In Thailand

    Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏ Sales enquiries and product information EPSON AcuLaser C9200 Series User's Guide Customer Support...
  • Page 264 Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 EPSON AcuLaser C9200 Series User's Guide Customer Support...

  • Page 265: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 266: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...

  • Page 267: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Phone: (63) 2-813-6567...
  • Page 268 AUX...95 bookmark...106 clock...92 confidential job...92, 120 emulation...85 ESCP2...98 FX...100 how to access...79 I239X...102 information...81 network...95 EPSON AcuLaser C9200 Series panel settings...79 parallel...92 password config...105 PCL...95 printing...85 PS3...97 quick print job...92, 120 reserve job data...119 reset...91 setup...87 system information...84 tray...84 USB...94...
  • Page 269 ...244 Installing the PostScript printer driver for the network interface (Windows)...242 Installing the PostScript printer driver for the parallel interface (Windows)...240 EPSON AcuLaser C9200 Series Installing the PostScript printer driver for the USB interface (Windows)...241 Interface cards how to install...154 how to remove...156...
  • Page 270 Installing the PostScript printer driver for Mac OS X users...244 Selecting a printer in a network environment for Mac OS X users...245 PostScript printer driver settings Using AppleTalk under Windows 2000...243 EPSON AcuLaser C9200 Series Precautions Replacing consumable products...160 Printer cleaning...174 cleaning (exposure window)...176 cleaning (pickup roller)...174...
  • Page 271 (Windows)...70 how to use (Windows)...70 System information menu...84 Toner Toner Save mode...52 Toner cartridge EPSON AcuLaser C9200 Series Specifications...259 Toner Save mode...52 Transporting the printer (long distance)...180 Transporting the printer (short distance)...181 Tray menu...84 Troubleshooting...106, 121 , 183 , 195 , 210 color printing problems...199...

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