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Install Manual Overview An overview of the APD and the description of operating environment. Installation and Setup Descriptions from installation of the APD to making prints with the TM printer. Silent Installation Descriptions of the silent install. M00002112 Rev. N...
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• Neither is any liability assumed for damages resulting from the use of the information contained herein. • Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating...
For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. Provides information that must be observed to avoid damage to your equipment or a malfunction. Provides important information and useful tips. Restriction of Use When this product is used for applications requiring high reliability/safety such as transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc; or functional/precision devices etc, you should use this product only after giving consideration to including fail‐safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care etc, please make your own judgment on this product’s suitability after a full evaluation.
About this Manual Aim of the Manual This manual is aimed to provide the necessary information to install the EPSON TM printer driver and Customer display (Advanced Printer Driver). Manual Content The manual is made up of the following sections: Chapter 1 Chapter 2 Chapter 3 Overview Installation and Setup Silent Installation...
■ Manuals/Sample Programs ...16 Installation... 16 Uninstallation ... 17 Installation and Setup...19 Notes on upgrading from APD 2.xx, 3.xx... 19 ■ Installation methods ...20 ■ Standard Install ...21 Installation Flow... 21 Installation... 21 Connecting the TM Printer... 27 Print Test Page ... 29...
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■ Uninstallation ... 30 ■ When connecting Customer Display to TM printer ... 32 Installation Flow ...32 Installation when using pass-through connection...32 Installation when using Y-connection ...36 Connecting the devices ...40 Test print/display ...41 ■ Plug and Play... 42 Installation Flow ...42 Connecting the TM Printer ...43...
Chapter 1 Overview Overview Introduction Advanced Printer Driver (hereafter called APD) is a Windows printer driver for EPSON TM printers and Customer Displays. You can display the Customer Display using the same operation as printing. APD can monitor the status of the TM printer with Status API for use of POS embedded. However, the Customer Display is not supported. The APD environment that is already set up can be restored (silent install) on another computer. The printers locally connected to the computers can be used as shared printers (Point & Print), by using network function of the OS. Package organization The APD consists of the following packages. APD installer (APD_4xxE.exe) A package to install the APD. Manual/Sample installer (APDMANE_x.exe) A package to install APD manuals (PDF) and sample programs using the APD.
Manual organization Install Manual This manual. Descriptions of the procedures from installing the APD to performing test print, adding printer drivers, and the silent install which is an automated APD installation. TM Printer Manual Descriptions of how to use the APD and its functions. Printer Specification Descriptions of the specifications of each printer driver. TM-C100 Manual Descriptions of how to use the TM‐C100 printer driver and its functions. Customer Display Manual Descriptions of how to use the Customer Display printer driver and its functions. Status API Manual Descriptions of how to get the status of the TM printer from the user application by using the Status API. Devmode API / PRINTERINFO Manual Descriptions of how to configure some printer functions on your application using the Devmode API. Descriptions of the PRINTERINFO Function of Windows.
Operating Environment Computer Any PC/AT compatible machine running any of the following Windows systems. • Microsoft Windows 7 (32bit/64bit) • Microsoft Windows Vista SP2 (32bit/64bit) English version • Microsoft Windows XP Professional SP3 (32bit) English version • Microsoft Windows Server 2003 R2 SP2 (32bit/64bit) • Microsoft Windows Server 2008 SP2 (32bit/64bit) • Microsoft Windows Server 2008 R2 The following service/software is supported in Windows Server 2003/2008 environment. Terminal Service Citrix XenApp5.0 • Microsoft Windows Embedded 7 (32bit/64bit) • Microsoft Windows Embedded POSReady 2009 • Microsoft Windows Embedded for Point of Service 1.1 (32bit) • Microsoft Windows Embedded Standard(32bit) English version The following components are required. Volume Shadow Copy Service System Restore Core OLE Dialog Interfaces Local Printing Support Task Scheduler Primitive: DbgHelp Communications Port Primitive: Winhlp32 After installing the components listed above, perform a dependency check for the components using the utility of the Windows XP Embedded (Target Designer). For more details, ask your OS distributors. OSs other than those listed above are not supported. (Required for USB driver installation) (Required for USB driver installation) (If the Computer has no serial or parallel port, one of them ...
10/100 Base-T (To configure the settings of IP Address, see the UB-E02 Technical Reference Guide.) Wireless LAN IEEE 802.11b (To configure the settings of IP Address, see the UB-R02 Technical Reference Guide.) Interfaces only for the Customer Display or Drawer can be mounted on some TM printer models. For information on the interfaces available on your TM printers, ask your sales representative. Application The APD supports direct printing from the Windows applications. No programming is required for printing directly from commercial applications, such as word processing or spread sheet. When you want to receive TM printer statuses such as paper out errors at your application, use the Status API. In this case, you need to develop the applications to incorporate the monitoring ...
TM-T88III TM-T90 TM-U120 TM-U295 TM-U325 TM-U950 BA-T500 EU-T500 The printer driver for the TM-T88IV does not support the TM-T88IV ReStick. Also, the printer driver for the TM-T88IV ReStick does not support the TM-T88IV. DM-D500 TM-C100 TM-H6000II TM-H6000III TM-J7600/7500 TM-L60II TM-P60 Peeler...
Connection Pattern When connecting the Customer Displays or the Cash Drawers The connection patterns shown below are available depending on the TM printer interface. For the pass‐through connection or Y‐connection, be sure to install the drivers in the correct order. Pass-through connection When using this connection method, first install the Customer Display driver. Then, install the TM printer driver. Serial Stand-alone connection Serial Serial Parallel Ethernet...
Select the appropriate connection patterns for each TM printer model (interface specification) and configure the communication settings of each interface. Use DIP switch to configure communication settings of the TM printer and the Customer Display. For more details, see the manuals bundled with the products.
[Start] - [Control Panel] - [Hardware and Sound] - [Add a printer] Windows XP [Start] - [Control Panel] - [Add a printer] Windows 7 When selecting a printer driver to delete in the [Devices and Printers] screen, the [Print server properties] message appears on the tool bar. Server Properties Windows Vista...
• For a USB connection, the printer driver can be installed by Plug and Play after installing the APD; however, the printer driver cannot be added when the TM printer is offline (cover open, paper out, and so on.) When the printer recovers from the offline status, it will be added. • The maximum number of printers that can be connected simultaneously through a USB connection is 8. • When a Parallel interface TM printer is connected to Windows XP, a Plug and Play request window pops up and ʺEPSON TM‐P2.01ʺ is added in Other devices of the Device manager. Do not perform [Uninstall] or [Update Driver Software] for this device. When a Parallel interface TM printer is connected to the computer prior to the driver installation, the computer detects ʺEPSON TM‐P2.01ʺ, but you should not uninstall or update, just click [Cancel]. (It is added to ...
The installation of manuals or sample programs starts. The “Install Shield Wizard Complete” screen appears. Click the [Finish] button. Installation ends. Select from [Start]-[All Programs]-[EPSON]-[EPSON Advanced Printer Driver 4] and open [Manual]/[Sample Program]. The screen to select manuals and sample programs appears.
Uninstall manuals/sample programs before uninstalling the APD. Select from [Start]-[Control Panel] and open [Uninstall a program]. (Reference page of other The “Program and Features“ screen appears. Click the [EPSON APD4 Sample&Manual] button. The uninstallation confirmation screen appears. Click the [Yes] button.
The APD of version 4.07 or later supports 32 bit and 64 bit version OS. Install with Administrator privileges. Do not connect the TM printer, until installation of the APD completes. Close all running applications before the installation.
Installation methods The following methods are available to install the APD. • Standard Installation This is a standard method to install the APD. Use this method also when you connect the Customer Display with the stand‐alone connection. For the APD of version 4.07 or later, the printer drivers for both 32 bit and 64 bit version OS are installed. • Installation when connecting Customer Display to TM printer When you make pass‐through or Y‐connection (page 12) to use one port for your TM printer and Customer Display, their drivers should be installed in the specified order. • Plug and Play TM printer with USB interface can be added as a printer device on a computer on which the APD is already installed (standard or custom install). • Custom installation This allows you to select specific functions and port drivers to install the APD. For the APD of version 4.07 or later, you can select the 32 bit printer driver or 64 bit printer driver according to your OS environment. • Installation for sharing the printer This method installs a printer to be shared (Point & Print). • Upgrade installation of the APD This allows you to perform upgrade installation of the APD of new version. • Silent installation This allows you to copy the APD environment to other computers. page 21 page 32 page 42 page 44 page 49 page 61 page 63...
Standard Install This is a standard method to install the APD. Under normal conditions, use this method. For the APD of version 4.07 or later, the printer drivers for both 32 bit and 64 bit version OS are installed. Installation Flow Connecting the TM Printer (page 27) Installation Follow the procedure below. Double click the [APD] icon and start the installation. The Install ShieldWizard screen appears. Click the [Next] button. Installation (page 21) Print Test Page (page 29)
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Plug and Play function of the computer after APD driver is installed. Click the [Copy] button to install more than one of the same printer driver. Up to 100 drivers can be copied. However, you can connect and use a maximum of 8 printers.
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Parallel port and click the [Next] button. Proceed to Step 10. Setting Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. LPT Port Specify the number of parallel port used for connecting the printer.
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Serial port and click the [Next] button. Proceed to Step 10. Setting Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. COM Port Specify the number of serial port used for connecting the printer.
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The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 6 to Step 9, appear in the list. To install multiple printer drivers, repeat Step 5 to Step 9. To install the same printer driver multiple times, click the [Copy] button.
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When printer drivers are added at Step 5, confirm that the printer drivers are installed in [Hardware and Sound] - [Printers] from [Start] - [Control Panel] (Reference page of other When you have not added printer drivers at Step 5, no printer drivers are displayed in the [Printers]. 13 > OS.)....
The maximum number of printers that can be simultaneously connected to multiple computers is 8. Turn off the power of the TM printer and wait for more than 5 seconds before turning on the power. Parallel (LPT) connection When the printer is connected, the ʺNew Hardware Detected. EPSON TM‐P2.01ʺ screen appears ...
Maximum USB cable length is 5m, and 5 cascaded hubs maximum. Use the USB cable and the USB hubs compliant with USB2.0 specification (12Mbps). For USB power saving, see the C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\TMUSB\readme_e.txt generated after the APD installation.
[Properties] of other OS.). The Properties screen of the printer appears. Click the [Print Test Page] button to start test printing. Print Test Page of the APD does not print all the data, unlike normal Print Test Page does.
Follow the procedure below to uninstall the APD. End all the other operations on the computer. Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.] The “Welcome”...
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Chapter 2 Installation and Setup The “Uninstall Complete” screen appears. Click the [Finish] button to finish uninstallation.
Installation when using pass-through connection (page 32) Installation when using Y-connection (page 36) Connecting the devices (page 40) Installation when using pass-through connection Serial The pass‐through connection is a connection method to connect the computer and the TM printer via the Customer Display. The serial interface must be used and the communication settings on each of the three devices must be the same. For information on DIP switch / Memory switch settings on the Customer Display and the TM printer, see the Userʹs Manual supplied with the TM printer or the Technical Reference Guide. Test print/display (page 41) Modular Serial to TM printer...
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The “Setup Type” screen appears. Select "Standard", then click the [Next] button. The “Printer Configuration” screen appears. Click the [Add] button. The “Add Printer” screen appears. Select a printer driver and port to be used for the Customer Display, and click the [Next] button. Setting Select driver Select the printer driver for the Customer Display.
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The “Serial Port Settings” screen appears. Configure the settings of the Serial port and click the [Next] button. Setting Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. COM Port Specify the number of serial port used for connecting the printer.
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The “Add Printer” screen appears.First select a printer driver to use for the TM printer. Then, select the Port Type setting same as that for the Customer Display made at Step 6 to 7 (example: "Connect to EPSON DM-D50X 32x4"), and click the [Next] button.
In [Start] - [Control Panel] - [Hardware and Sound] - [Printers] (Reference page of other and Customer Display driver are correctly installed. Installation when using Y-connection Serial The Y‐connection is a connection method to connect the computer and the Customer Display via the TM printer. The available interfaces of the computer and the TM printer are USB and serial. The TM printer and the Customer Display should be connected using the serial interface, and the modular cable of the Customer Display should be connected to the DM‐D connector on the printer. Set 19200 bps for the communication speed for the Customer Display. When turning on the Customer Display and the TM printer, first turn on the Customer Display, and then turn on the printer. For information on DIP switch / Memory switch settings on the Customer Display and the TM printer, see their Technical Reference Guide supplied with your model. OS.), check that the specified printer driver Modular Modular...
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The “Setup Type” screen appears. Select "Standard", then click the [Next] button. The “Printer Configuration” screen appears. Click the [Add] button. The “Add Printer” screen appears. Select a printer driver and port to be used for the TM printer, and click the [Next] button. Setting Select driver Select the printer driver to be installed.
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The “Add Printer” screen appears. First select a printer driver to use for the Customer Display. Then, select the Port Type setting same as that for the TM printer made at Step 6 to 7 (example: "Connect to EPSON TM- H6000III Receipt"), and click the [Next] button.
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The display returns to the “Printer Configuration” screen. Click the [Next] button. The “Start Copying Files” screen appears. See "Current Settings" to confirm the installation settings and then click the [Next] button. 10 > The APD is installed. The “InstallShield Wizard Complete” screen appears. Click the [Finish] button to finish installation.
The maximum number of printers that can be simultaneously connected to multiple computers is 8. Turn off the power of the TM printer and wait for more than 5 seconds before turning on the power. Serial (COM) connection When using the serial connection, make sure the printer settings match the printer driver port ...
Follow the procedure below. Select from [Start] - [Control Panel] - [Hardware and Sound] and open [Printers] and then right click the target printer driver and select [Printing Preferences...]. (Reference page of other The Printing Preference screen appears. Select the [Font] tab.
Using Windows Plug and Play function, a printer driver can be easily installed on a computer on which the APD is already installed. The Plug and Play function is available only for the TM printer with the USB interface. Slip Rotate for EPSON TM-H6000III cannot be installed using the Plug and Play function. Installation Flow Connecting the TM Printer (page 43)
The maximum number of printers that can be simultaneously connected to multiple computers is 8. Turn off the power of the TM printer and wait for more than 5 seconds before turning on the power. USB device requirements ...
The custom installation allows you to install the APD with specified port drivers and tools. Use this method when you do not want to install unnecessary port drivers or tools. For the APD of version 4.07 or later, you can select either the 32 bit or 64 bit printer driver according to your OS environment. Installation Flow Connecting the TM Printer (page 27) Installation Follow the procedure below. Start installing by double clicking the APD icon. The InstallShield Wizard screen appears. Then click the [Next] button. The “License Agreement” screen appears. Read through it and if you accept its terms, select "I accept the terms of the license agreement"...
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4 > Chapter 2 Installation and Setup Description Supports EPSON printer driver for 32 bit version OS. Selectable when installing from 64 bit version OS. Supports EPSON printer driver for 64 bit version OS. Selectable when installing from 32 bit version OS.
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(TM-C100 is needed) The “Printer Configuration” screen appears. When installing the printer driver as well as the APD, click the [Add] button. The “Add Printer” screen appears. Configure the printer driver and port to use, and click the [Next] button. Setting Select driver Select the printer driver to be installed.
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The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 8 to Step 11, appear in the list. To install multiple printer drivers, repeat Step 7 to Step 11. To install the same printer driver multiple times, click the [Copy] button. ...
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The “InstallShield Wizard Complete” screen appears. When you click the [Finish] button, the installation ends. In [Start] - [Control Panel] - [Hardware and Sound] - [Printers], check that the specified printer driver is correctly installed. of other OS.) (Reference page...
32 bit and 64 bit version OS. For example, if you connect a 32 bit client to a 64 bit server, the 32 bit printer driver installed in the 64 bit server will be installed.
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The "Choose a local or network printer" screen appears. Select [Add a network, wireless or Bluetooth printer]. The "Select a printer" screen appears. Select a printer to be shared on the displayed list, and click the [Next] button. The selected shared printer is installed.
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Click the [Print a test page] button to check if the printer functions normally. The following screen appears. If the test print was output correctly, click the [Close] button. If the test print was not output correctly, click the [Troubleshoot...] button and perform troubleshooting in accordance with the Windows message.
This section describes how to uninstall a shared printer from a client computer. • Uninstall the shared printer • Uninstall the APD Uninstalling the shared printer Follow the procedures below to uninstall the shared printer. From [Start] - [Control Panel] - [Hardware and Sound], select [Printers]. (Reference page of other Right click on the printer driver to be deleted and select [Delete]. page 52 page 53 OS.)
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From [File] - [Run as administrator], select [Server Properties]. (Reference page of other The “Print Server Properties” screen appears. Select a printer driver to delete in the [Drivers] tab, and click the [Remove] button. 3 > Chapter 2 Installation and Setup See"Uninstalling the shared printer"...
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From [Start] - [Control Panel], select [Uninstall a program]. page of other OS.) Select “EPSON APD4 Point and Print Support,” and click the [Uninstall] button to delete “EPSON APD4 Point and Print Support,” and uninstalla- tion of the APD is completed.
You cannot add the printer drivers directly from [Start] - [Control Panel] - [Hardware and Sound] - [Printers]. Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.]...
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Parallel port and click the [Next] button. Proceed to Step 10. Setting Printer name The printer name you entered at Step 6 is displayed. This cannot be changed. LPT Port Specify the number of parallel port used for connecting the printer.
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The display returns to the “Printer Configuration” screen. All the printer drivers, configured between Step 6 to Step 9, appear in the list. To install multiple printer drivers, repeat Step 5 to Step 9. To install the same printer driver multiple times, click the [Copy] button. ...
Uninstalling the printer driver Follow the procedures below to uninstall the printer driver. Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.] The “Welcome” screen appears. Then select "Custom" and click the [Next] button.
No configuration is required after replacement. Ethernet When the new TM printer's IP Address is set as same as the previous TM printer's settings, no configuration is required. Chapter 2 Installation and Setup 8 >...
[Printers] and then right click the target printer driver and select [Properties] (Reference page of other The property screen of the TM printer appears. Select the [Ports] tab and then click the [Configure Port...] button. The Configure Port screen appears. Set a configure port while referring to the screen and click the [OK] button.
In the case of upgrade install of the APD4.06a or earlier, the screen asking whether you want to install the 64 bit printer driver appears. Clicking the [Yes] button provides the shared printer environment to clients using 64 bit version OS.
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The upgrade installation of the APD starts. The “Upgrade Complete” screen appears. Click the [Finish] button to complete the upgrade installation. 6 > 7 >...
Silent Installation This chapter describes the procedures for the Silent Installation. What Is a Silent Installation? The silent installation is a method that copies the existing APD setup environment to other computers without user operation. There are the following two methods. ❏ Using a silent installation package (*.exe) Create the silent installation package on the copy source computer. Executing this file on another computer enables you to install the minimum environment for operating the APD from all the environment of the copy source computer. When the silent installation is executed with this file, you cannot create the silent installation package or the script file for the silent installation, or add another printer. ❏ Using a script file (*.inf) for the silent installation Create the script file for the silent installation on the copy source computer. Executing this file and the APD file (APD_4xxE.exe) on another computer enables you to install the complete APD environment of the copy source computer. In the environment in which the silent installation is executed with this file, you can create the silent installation package or the script file for the silent installation, and you can also add another printer. With this function, you can incorporate the APD installation into a batch file, a recovery disc for the OS, and an installer of an application. Also, you can add the command options for the silent installation to enable the following functions. Notification when completing the installation Restart setting after completing the installation Upgrade installation settings Installing without displaying screens.
Copy destination computer 3. Executing the silent installation (Adding command options) Setting the APD Environment To Be Copied Create the APD environment for the silent installation on the copy source computer. Following APD environment to be copied can be selected. • APD initial setting This is the setting when installing the APD. • System setting This is the system setting for the printer. • User setting This is the user setting for the printer. The same setting as that of the copy source computer. Copy source computer (page 2. Creating a script file (page (page...
APD Setting When copying the user setting or system setting of the printer, see the “TM/BA/EU Printer Manual” to make settings. Making the system setting Select [Start] - [Control Panel] - [Hardware and Sound] - [Printers], [Properties] - [Advanced] - [Printing Defaults] Making the user setting Select [Start] - [Control Panel] - [Hardware and Sound] - [Printers],...
First, confirm which APD environment to copy on the copy source computer. (See Environment To Be Copied" on page 64 Follow the steps below. Select from [Start] - [All Programs] - [EPSON] - [EPSON Advanced Printer Driver 4] and open [Change or delete APD4, or create a silent installer for APD4.] The "Welcome" screen appears. Select "Silent", then click the [Next] button.
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“ ” screen appears. Printer Selection To change the printer name, click the [Rename] button. If you do not want to change the printer name, go to step 7 by clicking the [Next] button. 4 > Chapter 3 Silent Installation Description Select the printer driver you want to copy....
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The "Rename Printer" screen appears. Change the printer driver name, and click the [Next] button. The “Start Creating Silent Installation Script File” screen appears. Make sure that the file information displayed in “Current Settings” is correct and click the [Next] button to create the silent installation package or the script file for the silent installation.
Installing using the silent installation package Copy the silent installation package to the copy destination computer, and execute the following command. >[Package File Name(specified with the full path)] D:\APD>Apd4Silent.exe When checking the result of silent installation using a package file, check that the specified printer driver is correctly installed in [Start] ‐ [Control Panel] ‐ [Hardware and Sound] ‐ [Printers]. Installing using the script file for the silent installation Copy the script file for the silent installation and the APD file, and execute the following command. >[APD_4xxE.exe (specified with the full path)] [/s /f1 "Apd4Silent.inf (specified with the full path)"] D:\APD>APD_400E.exe /s /f1"D:\APD\Apd4Silent.inf"...
Checking the Installation Result The silent installation results of the silent installation package/script file for the silent installation can be checked in the “Result Code” of “setup.log” which is created in the same location as that of the package or the file. The contents of “Result Code” are as follows. Result Code Completed successfully The APD has already been installed. The files needed for silent installation could not be found. 1151 The OS does not support the APD. 1223 The silent installation was cancelled by the user. Command Options The command options of the silent installation and how to make settings are described below.
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/uninstall : Silent Uninstallation Using this command option enables you to uninstall using the command line. Example D:\APD4\APD_400E.exe /s /uninstall When “/s” is not attached, the uninstallation screen is displayed. /d : Display the silent installation result in a dialog Using this command option enables you to display the silent installation result in a dialog when the installation is completed. Example Package File D:\APD4\Apd4Silent.exe /d Script File D:\APD4\APD_400E.exe /s /f1”D:\APD4\Apd4Silent.inf” /d /w /m : ...
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/r : Restart setting after the installation Using this command option enables you to completed. Example when you want to restart Package File D:\APD4\Apd4Silent.exe /rY Script File D:\APD4\APD_400E.exe /s /f1”D:\APD4\Apd4Silent.inf” /rY Example when you do not want to restart Package File D:\APD4\Apd4Silent.exe /rN Script File D:\APD4\APD_400E.exe /s /f1”D:\APD4\Apd4Silent.inf” /rN /l : Specify the install log file Using this command option enables you to specify the output destination of the installation log ...