Identifying The Spare Part; Replaceable Parts; Typical Product Label; Controller Enclosure Replacement Parts - HP StorageWorks 6400/8400 - Enterprise Virtual Array User Manual

• When you have confirmed that a component replacement is required, you may want to clear
the Real Time Monitoring view. This makes it easier to identify additional hardware problems
that may occur while waiting for the replacement part.
• Before installing the replacement part, check the Real Time Monitoring view for any new
hardware problems. If additional hardware problems have occurred, contact HP support before
replacing the component.
• See the System Event Analyzer online help for additional information.

Identifying the spare part

Parts have a nine-character spare component number on their label
the part number will be available in HP Command View EVA. Alternatively, the HP call center will
assist in identifying the correct spare part number.
1. Spare component number
Figure 25 Typical product label
.

Replaceable parts

This product contains the replaceable parts listed in
for customer self repair (CSR) are indicated as follows:
Mandatory CSR where geography permits. Order the part directly from HP and repair the product
yourself. On-site or return-to-depot repair is not provided under warranty.
• Optional CSR. You can order the part directly from HP and repair the product yourself, or you can
request that HP repair the product. If you request repair from HP, you may be charged for the repair
depending on the product warranty.
-- No CSR. The replaceable part is not available for self repair. For assistance, contact an HP-authorized
service provider.
Table 13 Controller enclosure replacement parts
Description
10 port controller, 4GB total cache (HSV400)
12 port controller, 7GB Total Cache (HSV450)
12 port t controller, 11GB Total Cache (HSV450)
62 Customer replaceable units
(Figure
Table 13 and Table 18. Parts that are available
Spare part number (non
RoHS/RoHS)
512730 001
512731 001
512732 001
25). For some spare parts,
CSR status
•
•
•