HP CQ45-800 User Manual

User guide - windows 8
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  • Page 1 User Guide...
  • Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Intel is a be bound by the terms of the HP End User trademark of Intel Corporation in the U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................2 2 Getting to know your computer ........................3 Finding your hardware and software information ................. 3 Locating hardware ....................... 3 Locating software .........................
  • Page 6 4 Enjoying entertainment features ......................... 19 Using the webcam ..........................20 Using audio ............................20 Connecting speakers ......................20 Connecting headphones ....................20 Connecting a microphone ....................21 Checking the sound ......................21 Using video ............................21 Connecting a VGA monitor or projector ................21 Connecting an HDMI TV or monitor ...................
  • Page 7 Removing a user-replaceable battery ................36 Finding battery information ....................37 Conserving battery power ....................37 Identifying low battery levels ....................37 Resolving a low battery level ..................... 38 Resolving a low battery level when external power is available ......38 Resolving a low battery level when no power source is available .....
  • Page 8 Setting Windows passwords ....................58 Setting Setup Utility (BIOS) passwords ................58 Using Internet security software ......................59 Using antivirus software ..................... 59 Using firewall software ....................... 59 Installing software updates ......................... 59 Installing Windows updates ....................59 Installing HP and third-party software updates ..............60 Securing your wireless network ......................
  • Page 9: Starting Right

    Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps:...
  • Page 10: More Hp Resources

    North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product part number, warranty period (found on your service label), name, and postal address.
  • Page 11: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is included on your computer: From the Start screen, type control, and then select Control Panel. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer.
  • Page 12: Right Side

    Right side Component Description Optical drive Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. ● Optical drive light Green: The optical drive is being accessed. ● Off: The optical drive is idle. Optical drive eject button Releases the disc tray.
  • Page 13: Left Side

    Left side Component Description External monitor port Connects an external VGA monitor or projector. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. RJ-45 (network) jack Connects a network cable.
  • Page 14 Component Description ● Hard drive light Blinking white: The hard drive is being accessed. ● (10) Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
  • Page 15: Display

    Display Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. Internal microphone Records sound. Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video.
  • Page 16: Top

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on or off. ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse.
  • Page 17: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
  • Page 18: Buttons

    Buttons Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation.
  • Page 19: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Start screen. Action keys Execute frequently used system functions. Windows applications key Displays options for a selected object.`...
  • Page 20: Bottom

    Bottom Component Description Battery bay Holds the battery. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay.
  • Page 21: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: Component Product name Serial number Product part number Warranty period...
  • Page 22: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
  • Page 23: Using A Wlan

    To use operating system controls: From the Start screen, type network and sharing. Click Settings, and then select Network and Sharing Center from the options displayed. For more information, see Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps.
  • Page 24: Setting Up A Wlan

    Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●...
  • Page 25: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If the device is on, the wireless light is white. If the wireless light is amber, press the wireless button. From the Desktop, click the network status icon in the notification area, at the far right of the taskbar.
  • Page 26: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.
  • Page 27: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like speakers, headphones, monitor, projector, TV, and, on select models, high-definition devices.
  • Page 28: Using The Webcam

    Component Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
  • Page 29: Connecting A Microphone

    WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. Connecting a microphone To record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly into the microphone and record sound in a setting free of background noise.
  • Page 30: Connecting An Hdmi Tv Or Monitor

    To connect a monitor or projector: Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown. Press to alternate the screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ●...
  • Page 31: Configuring Audio Settings (With Hdmi Tv)

    To connect a high-definition TV or monitor to your computer: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the high-definition TV or monitor. Press to alternate the computer screen image between 4 display states: ●...
  • Page 32: Managing Your Audio And Video Files

    Managing your audio and video files CyberLink PowerDVD (select models only) helps you manage and edit your photo and video collections. ▲ To start CyberLink PowerDVD from the computer Start screen, type cyberlink, and then select CyberLink PowerDVD from the list of apps. For more information about using CyberLink PowerDVD, see the PowerDVD software Help.
  • Page 33: Navigating Using Touch Gestures, Pointing Devices And The Keyboard

    Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen (select models only).
  • Page 34: Tapping

    To view a demonstration of each gesture: From the Start screen, type control, select Control Panel from the list of apps, and then select Hardware and Sound. Select Synaptics TouchPad. Click a gesture to activate the demonstration. To turn a gesture off or on: From the Synaptics TouchPad screen, select or clear the check box next to the gesture that you want to turn off or on or off.
  • Page 35: Pinching/Zooming

    Pinching/zooming Pinching and zooming allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.
  • Page 36: 2-Finger Click (Select Models Only)

    NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ●...
  • Page 37: Edge Swipes

    Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Slide your finger gently from the right edge to display the charms. Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen.
  • Page 38: Left-Edge Swipe

    Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Swipe from the left edge of the TouchPad to switch between apps. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions you do by using touch gestures.
  • Page 39: Using The Keys

    TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Desktop. Pressing the Windows logo key again will return you to the previous screen. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section.
  • Page 40: Using Microsoft Windows 8 Shortcut Keys

    Icon Description Plays the next track of an audio CD or the next section of a DVD or a BD. Decreases speaker volume incrementally as long as you hold down the key. Increases speaker volume incrementally as long as you hold down the key. Mutes or restores speaker sound.
  • Page 41 Function Hot key Description Display system information. fn+esc Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse...
  • Page 42: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.
  • Page 43: Enabling And Exiting User-Initiated Hibernation

    When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen. Enabling and exiting user-initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options in Windows Control Panel as follows::...
  • Page 44: Selecting A Power Plan

    Different power meter icons indicate whether the computer is running on battery or external power. The battery icon displays a message if the battery reaches a low or critical battery level. Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance.
  • Page 45: Finding Battery Information

    Pivot the battery (2) upward and remove it (3) from the computer. Finding battery information Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information about calibration, power management, and proper care and storage to maximize battery life ●...
  • Page 46: Resolving A Low Battery Level

    NOTE: For additional information about the power meter, see Using the power meter and power settings on page The computer takes the following actions for a critical battery level: ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.
  • Page 47: Running On External Ac Power

    possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the HP website for more information about ordering a replacement battery. Running on external AC power For information about connecting to AC power, see the Setup Instructions provided in the computer box.
  • Page 48: Shutting Down (Turning Off) The Computer

    Connect the AC adapter to the computer, and then plug it into an AC outlet. Turn on the computer. ● If the power lights turn on, the AC adapter is working properly. ● If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure.
  • Page 49: Managing And Sharing Information

    Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. Some computers have a builtin optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD).
  • Page 50: Removing A Usb Device

    ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Desktop and an icons shows in the notification area letting you know that the device is recognized by the computer.
  • Page 51: Using Optical Drives

    Insert the card into the digital storage slot, and then press in on the card until it is firmly seated. A sound indicates that the device has been detected. To remove a digital storage card: CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card.
  • Page 52: Inserting An Optical Disc

    ● Make sure you have installed the latest software updates for the drive. ● If the disc you are using is not clean, wipe it with a dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ●...
  • Page 53: Removing An Optical Disc

    Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
  • Page 54: Sharing Data And Drives And Accessing Software

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 55 Under View your active networks, select an active network. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. Using optical drives...
  • Page 56: Maintaining Your Computer

    Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.
  • Page 57 CAUTION: To prevent information loss or an unresponsive system: Before removing or installing a drive, shut down the computer. If you are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut it down through the operating system.
  • Page 58 Remove the hard drive: Loosen the hard drive cover screw (1), and then lift up (2) and remove the cover (3). Pull up to disconnect the hard drive cable (1) from the system board. Lift the hard drive (2) out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself.
  • Page 59: Using Disk Defragmenter

    Remove the hard drive (3) from the bracket. To install a hard drive, reverse this procedure. Using Disk Defragmenter As you use your computer over time, the files on the hard drive become fragmented. A fragmented drive means data on your drive is not contiguous (sequential) and, because of this, the hard drive works harder to locate files, thus slowing down the computer.
  • Page 60: Adding Or Replacing Memory Modules

    To run Disk Cleanup: From the Start screen, type disk, select Settings, and then select Free up disk space by deleting unnecessary files. Follow the on-screen instructions. Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physical work area.
  • Page 61 ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 62: Updating Programs And Drivers

    Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. Align the notched edge (1) of the memory module with the tab in the memory module slot. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module into the memory module slot (2) until it is seated.
  • Page 63: Cleaning Your Computer

    recent gaming software. Without the latest driver, you would not be getting the most out of your equipment. Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP.
  • Page 64 CAUTION: Perform this action before shipping, storing, or traveling with a drive. This will help reduce the risk of damage to the computer, damage to a drive, or loss of information. ◦ Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ●...
  • Page 65: Securing Your Computer And Information

    Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.
  • Page 66: Setting Windows Passwords

    For additional information about Windows passwords, such as screen-saver passwords, see Help and Support. To access Help and Support, from the Start screen, type help, and then select Help and Support from the list of apps. Setting Windows passwords Password Function User password Protects access to a Windows user account.
  • Page 67: Using Internet Security Software

    Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats. To help protect your computer, Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer.
  • Page 68: Installing Hp And Third-Party Software Updates

    To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set up your computer. From the Start screen, type windows update. Click Settings, and then select Windows Update from the options displayed.
  • Page 69 Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. Remove the key and keep it in a safe place. Using an optional security cable lock...
  • Page 70: Using Setup Utility (Bios) And System Diagnostics

    10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 71: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
  • Page 72 To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. Chapter 10 Using Setup Utility (BIOS) and System Diagnostics...
  • Page 73: 11 Backing Up, Restoring, And Recovering

    11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
  • Page 74: Creating Hp Recovery Media

    choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabled by default, so you must turn it on. For more information and steps for enabling Windows File History, see Windows Help and Support.
  • Page 75: Restore And Recovery

    Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created.
  • Page 76: Using Windows Refresh For Quick And Easy Recovery

    Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.
  • Page 77: Recovering Using Hp Recovery Manager

    Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. Under Remove everything and reinstall Windows, select Get started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state.
  • Page 78: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. If possible, back up all personal files.
  • Page 79: 12 Specifications

    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.
  • Page 80: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 81: Index

    Index Bluetooth device 14, 17 AC adapter 4 Bluetooth label 13 electrostatic discharge 72 action keys boot order esc key, identifying 11 decrease screen brightness changing HP Recovery external AC power, using 39 Manager 70 external monitor port 5, 21 Help and Support 31 buttons external monitor port, identifying...
  • Page 82 installing public WLAN connection 17 critical security updates 59 maintenance optional security cable lock 60 Disk Cleanup 51 readable media 34 integrated webcam light, Disk Defragmenter 51 recovery 67, 68 identifying 7, 19 memory module discs 66, 70 internal display switch, inserting 54 HP Recovery Manager 69 identifying 7...
  • Page 83 Setup Utility (BIOS) passwords USB hubs 41 security 16 USB ports, identifying 4, 5, 19 using 15 shipping the computer 55 using external AC power 39 wireless network, securing 60 shutdown 40 using passwords 57 WLAN antenna, identifying 7 Sleep using the power meter and power WLAN device 13, 15 exiting 34...

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