Page 1 MODEL FO-CC500 1. Installation 2. Using the Cordless Handset 3. Using the Answering System 4. Sending Faxes 5. Receiving Faxes 6. Making Copies 7. Special Functions 8. Printing Lists 9. Maintenance 10. Troubleshooting...
Page 2: New Zealand
Dealer from which the unit was originally purchased or a Service Centre approved by Sharp to service this type of equipment. These repairs would be carried out at no charge to the owner, subject to the conditions specified herein.
Page 3 Automatic document feeder 10 pages max. (A4, 80 g/m paper) Recording system Thermal transfer recording Display 16-digit LCD display *Based on Sharp Standard No. 1 Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only).
Page 4 Halftone (grayscale) 64 levels Compression scheme MR, MH, MMR Applicable telephone line Public switched telephone network Paper tray capacity Approx. 50 A4 sheets (at room temperature; maximum stack height should not be higher than the line on the tray) Compatibility ITU-T (CCITT) G3 mode Input document size Automatic feeding:...
Page 5 Accessory cordless handset FO-K01 (up to 3 handsets can be added) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
Page 6: Important Safety Information
SHARP authorised Service Centre for inspection, repair, or disposal. In Australia, installing or modifying telephone lines should only be done by an ACA licensed serviceman.
Page 7 The power outlet must be installed near the equipment and must be easily accessible. Battery Use only the battery specified in this manual. Use only the provided charger to charge the battery. Do not open or mutilate the battery pack. Corrosive fluid may leak out and cause injury or burns to the eyes and skin.
Page 8 For Australia: The Ringer Equivalence Number (REN) for this equipment is written on the back of the machine. The sum of all Ringer Equivalence Numbers (REN's) on your telephone line should not exceed 3 to assure correct service from your telephone company. IMPORTANT NOTICE FOR NEW ZEALAND USERS Please note: The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has...
Page 9: Table Of Contents
Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist ........15 Setting Up.
Page 10 Table of Contents Sending a Fax by Automatic Dialling ......78 Sending a Fax From Memory ......85 5.
Page 11: A Look At The Operation Panel
A Look at the Operation Panel Fax machine REC/ PLAY MEMO TEL/FAX A.M. INTERCOM PQRS WXYZ REDIAL RESOLUTION/ RECEPTION MODE STOP COPY/HELP START/MEMORY FUNCTION SPEAKER DELETE REPEAT SKIP Display This displays messages and prompts to help you operate the machine. INTERCOM key Press this key to page or locate the cordless handset.
Page 12 STOP key Press this key to cancel an operation before it is completed. COPY/HELP key When a document is in the feeder, press this key to make a copy of a document. At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine.
Page 13 Monitoring phone conversations SPEAKER When speaking through the fax handset, you can press allow a third person to listen to the conversation through the speaker. SPEAKER (To turn off the speaker, press again.) To adjust the volume of the speaker when monitoring a conversation, press (the volume reverts to the lowest setting each time the handset is replaced).
Page 14: Cordless Handset
Cordless handset FUNCTION REMOTE /PAUSE /RECALL START REVIEW SEARCH TALK DOWN RECEPTION PQRS WXYZ PLAY PLAY NEW STOP REPEAT SKIP DELETE REDIAL INTER HOLD ERASE Antenna Display This displays messages and prompts to help you use the cordless handset. UP and DOWN arrow keys Receiver volume: When talking on the cordless handset, press these keys to adjust the receiver volume.
Page 15 TALK key Press this key to make or answer a call. REVIEW (left) arrow key Press the REVIEW arrow key and then the UP or DOWN arrow key to scroll through your 30 most recent calls (only available if you have Caller ID). This key can also be used to move the cursor left when entering or editing an auto- dial number or name.
Page 16 RECEPTION key REMOTE /RECALL Press this key after pressing to change the reception mode on the fax machine. STOP key Press this key to stop playback of messages. DELETE Press this key while listening to a message to delete it. To delete all your messages, press this key after playback ends (while the display shows REMOTE MODE), followed by START...
Page 17: Installation
1. Installation Unpacking Checklist Before setting up, make sure you If any are missing, have all of the contact your following items. dealer or retailer. Operation Paper tray Paper tray manual extension Gears (2) Handset Handset cord Telephone Imaging film Adaptor Adaptor line cord...
Page 18: Setting Up
Setting Up Setting Up Selecting a location for the fax machine To maximize the talking range of the cordless handset, we recommend installing the fax machine in a high and central location away from obstructions such as walls. High and central location with no obstructions Keep the fax machine away...
Page 19: Connecting The Handset
Setting Up Connecting the handset Connect the handset as shown and place it on the handset rest. The ends of the handset cord are identical, so they will go into either socket. Make sure the handset cord goes into the socket marked with a handset symbol on the side of the machine!
Page 20: Connecting The Telephone Line Cord
Setting Up Connecting the telephone line cord Insert one end of the telephone line cord into the adaptor. Insert the other end of the line cord into the socket on the back of the machine marked TEL. LINE. Plug the adaptor into the telephone socket on the wall. For Australia For New Zealand...
Page 21 Setting Up Note: If your area experiences a high incidence of lightning or power surges, we recommend that you install surge protectors for the power and telephone lines. Surge protectors can be purchased at most telephone specialty stores. Moving your fax and reconnecting Should it be necessary to move your fax to a new location, first disconnect the telephone line cord before disconnecting the power lead.
Page 22 Setting Up Country Select setting Follow the steps below to set the fax machine for operation in Australia or in New Zealand. The initial setting is AUSTRALIA. Display: FUNCTION Press once and once. OPTION SETTING Press once and once. COUNTRY SELECT 1=AUSTRALIA Press once.
Page 23 Setting Up Raising the base antenna Raise the base antenna to ensure clear communication with the cordless handset. Connecting the cordless handset charger Connect the AC adaptor to the cordless handset charger. Fit the cord into the holders. Plug the AC adaptor into a standard 230 - 240 V AC outlet.
Page 24 Setting Up Installing the battery and charging the cordless handset Connect the battery connector Connect the battery connector , and then place the battery pack in the cordless handset. Place the wires as shown. Black Black Place the battery cover on the cordless handset, making sure it snaps firmly into place.
Page 25 Setting Up When the battery needs charging, LOW BATTERY will appear in the display and you will hear beeps during a phone conversation. If you need to continue the conversation, transfer the call to the fax machine or another cordless handset (see page 48).
Page 26 Setting Up Entering a name for the cordless handset You can enter a name for the cordless handset in the fax machine. The fax machine will transmit the name that you enter to your cordless handset. The name will appear in the cordless handset’s display. Fax machine display: FUNCTION Press...
Page 27 Setting Up To enter a lower case letter, continue pressing the key for the letter until the lower case letter appears. To enter one of the following symbols, press repeatedly: . / ! " # $ % & ’ ( ) + + , - : ; < = > ? @ [ ¥ ] ^ _ ' { | } Display: START/MEMORY Press...
Page 28: Loading The Imaging Film
Follow the steps below to load or replace the film. When replacing the film, The initial starter roll of use a roll of Sharp FO- imaging film included with 6CR imaging film. One your fax can print about roll can print about 150 30 A4-size pages.
Page 29 Loading the Imaging Film Remove the new roll of imaging film from its packaging. Cut the band that holds the rolls together. Insert the green gears. 1 slot Make sure the gears fit into the slots in the ends of the rolls. 2 slots Fit ends of rolls Insert the film into the print...
Page 30: Loading Printing Paper
Loading Printing Paper Loading Printing Paper You can load up to 50 sheets of A4-size, 60 - 80 g/m paper in the paper tray (at room temperature; maximum stack height should not be higher than the line on the tray). Fan the paper, and then tap the edge against a flat surface to even the stack.
Page 31: Print Contrast Setting
Loading Printing Paper Print contrast setting Your fax has been set at the factory to print at normal contrast. If desired, you can change the print contrast setting to LIGHT. Display: FUNCTION Press once and once. OPTION SETTING Press once and 3 times.
Page 32: Entering Your Name And Fax Number
Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin sending Once you enter this faxes, you must enter your information, it will name and fax (telephone) automatically appear at number. You also need to set the top of each fax page the date and time.
Page 33 Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = To enter two letters in succession that require the same key, press after entering the first letter.
Page 34: Setting The Date And Time
Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. STOP START/MEMORY FUNCTION FUNCTION Press once and...
Page 35 Setting the Date and Time The currently set time Enter the year (four digits). appears (example): Example: 2003 TIME 12:19 Enter a two-digit number for the hour (“00” to “23”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 TIME 09:25 START/MEMORY...
Page 36: Setting The Reception Mode
Setting the Reception Mode Setting the Reception Mode Your fax has four modes for receiving incoming faxes: FAX mode: Select this mode when you only want to receive faxes on your line. The fax machine will automatically answer all calls and receive incoming faxes. TEL mode: This mode is the most convenient for receiving phone calls.
Page 37: Volume Adjustment - Fax Machine
Volume Adjustment - Fax Machine Volume Adjustment - Fax Machine You can adjust the volume of the speaker and ringer using the up and down arrow keys. SPEAKER Fax machine ringer Display: Press to select the desired RINGER: HIGH volume level. SPEAKER (Make sure has not been...
Page 38: Volume Adjustment - Cordless Handset
Volume Adjustment - Cordless Handset Speaker SPEAKER Press Press to select the desired volume level. SPEAKER Press again to turn off the speaker. Volume Adjustment - Cordless Handset You can adjust the volume of the ringer and handset, receiver using the up and down arrow keys.
Page 39 Volume Adjustment - Cordless Handset Cordless handset ringer Cordless handset display: When you are not talking on the RINGER: HIGH cordless handset, press select the desired ringer volume level. The ringer will ring once at the selected level. RINGER: MIDDLE RINGER: LOW RINGER: OFF OK ? OK: PRESS START...
Page 40: Using The Cordless Handset
2. Using the Cordless Handset Making a Phone Call TALK Pick up the cordless handset and Cordless handset display: TALK press TALK When you hear the dial tone, dial the number. RECEPTION PQRS WXYZ PLAY PLAY NEW STOP REPEAT SKIP DELETE When you are ready to end the call, press You can also end the call by simply placing the cordless handset in the...
Page 41: Receiving A Phone Call
Receiving a Phone Call You can also dial by entering the phone number first and then pressing TALK Check the number in the display before pressing . If there is a mistake, TALK HOLD press to clear the mistake and then enter the correct digits. ERASE Note: If a pause is needed between any of the digits to access an outside FUNCTION...
Page 42: Receiving A Fax Using The Cordless Handset
Receiving a Fax Using the Cordless Handset Receiving a Fax Using the Cordless Handset If you hear a fax tone after answering a call on the cordless handset, or if the other party speaks to you and then wants to send a fax, press .
Page 43 Enter a name by pressing number keys for each letter as shown in the chart below. Up to 15 characters can be entered. (If you do not wish to enter a name, go directly to Step 7.) Example: SHARP = 7777 44 2 777 SPACE = WXYZ...
Page 44 Storing and Using Auto-Dial Numbers To enter a lower case letter, continue pressing the key for the letter until the lower case letter appears. To enter one of the following symbols, press repeatedly: . / ! " # $ % & ’ ( ) + + , - : ; < = > ? @ [ ¥ ] ^ _ ' { | } Press SELECT SEARCH START...
Page 45 Storing and Using Auto-Dial Numbers Editing an auto-dial number If you need to make changes to a previously stored auto-dial number, follow these steps: Cordless handset display: Press once. SEARCH SELECT SEARCH : COMMON : PRIVATE Example: Common book selected Press to select the Common book, COMMON DIAL...
Page 46 Storing and Using Auto-Dial Numbers Press to exit. Clearing an auto-dial numberdialling If you need to clear an auto-dial number, follow these steps: Cordless handset display: Press once. SEARCH SELECT SEARCH : COMMON : PRIVATE Example: Common book selected Press to select the Common book, COMMON DIAL to select the Private book.
Page 47: Redial
Redial Redial You can automatically redial the last number dialed on the cordless handset. Note: The fax machine and cordless handsets each retain their own separate redial numbers. Note that the cordless handset redial numbers will be lost if the fax machine is unplugged or an interruption occurs in the power supply. Press REDIAL Check the display to make sure the number that appears is the number you...
Page 48: Walkie-Talkie Feature
Using the Intercom Feature Cordless handset display: Press on the cordless handset to INTERCOM select the fax machine. 0: BASE STATION Fax machine display: The fax machine rings. INTERCOM Number and name 1: BOB of calling handset The other person picks up the fax machine handset to answer. Talk with the other person.
Page 49 Using the Intercom Feature Display of paged handset: The selected cordless handset rings. INTERCOM 1: BOB Number and name of calling handset The other person presses any key (except ) on the cordless handset to answer. Talk with the other person. When you are ready to end the conversation, press Paging a cordless handset from the fax machine (cordless handset locator)
Page 50: Transferring Calls
Transferring Calls If a call comes in while the Intercom feature is being used If an outside call comes in while you are using the Intercom feature, the person who wishes to take the call should first stop the Intercom call (press on the cordless handset or replace the fax machine handset), and then answer the outside call (press any key except on the cordless handset...
Page 51 Transferring Calls The selected cordless handset or fax machine rings. The other person answers on the cordless handset or fax machine. To answer on a cordless handset other than the selected cordless handset, press on that cordless handset. To answer on the fax machine when TALK not selected, pick up the fax machine handset.
Page 52 Transferring Calls Fax machine display: Replace the fax machine handset. The CALL TRANSFER selected cordless handset rings. Displays of all cordless handsets CALL TRANSFER The other person presses any key (except ) on the cordless handset to answer. To answer on a cordless handset other than the selected cordless handset, press on the other cordless handset.
Page 53: Using The Answering System
3. Using the Answering System The answering system allows you to receive both voice messages and faxes while you are out. To use the answering system, The answering system you must record a greeting for has one general box and four personal the general box, and a boxes for callers to greeting for each personal box...
Page 54: Recording An Outgoing Message
Recording an Outgoing Message Recording an Outgoing Message The outgoing message (OGM) is the greeting that the system plays after answering a call to inform callers that they can leave a message or send a fax. Follow the steps below to record an outgoing message for the general box, and an outgoing message for each personal box that you wish to use.
Page 55: Setting A Passcode For A Personal Box
Setting a Passcode for a Personal Box Lift the handset. START/MEMORY Press and speak into the handset to record the message. While recording, the display will show the time left to record. STOP When finished, replace the handset or press To delete or check an outgoing message To delete or check an outgoing message, follow Steps 1 through 3 of the above procedure to select the message, and then press...
Page 56: Operating The Answering System
Operating the Answering System Press to set a passcode. ENTER BOX # (1-4) (To clear a previously set passcode, press ENTER PASSCODE Enter the number of the personal box for which you wish to set a passcode. Example: for Box 1 (If you are clearing a passcode, enter the number of the box and go to Step Enter a 3-digit number for the passcode.
Page 57 Operating the Answering System STOP Each outgoing message will play (to stop playback, press It will not be possible to set the reception mode to A.M. if a general outgoing message has not been recorded. Note: In A.M. mode, the machine will automatically switch to fax reception if it detects 6 seconds of silence after answering a call.
Page 58 Operating the Answering System Listening to received messages (at the fax machine) When you return, the fax machine display will show the number of messages recorded in each box. Follow the steps below to listen to your messages. PLAY Press If you only want to listen to new messages (messages not previously PLAY listened to), continue to hold...
Page 59: Erasing Received Messages
Operating the Answering System Erasing received messages It is important to erase received messages after you listen to them to ensure that the memory does not become full. Erasing all messages in the general box: To erase all messages in the START/MEMORY FUNCTION general box, press...
Page 60 Operating the Answering System Listening to messages from a cordless handset You can use your cordless handset to listen to messages received in your personal box (the personal box with the same number as your cordless handset), or messages received in the general box. When you have received new messages in your personal box, NEW MESSAGES appears in your cordless handset display.
Page 61 Operating the Answering System If you take no action for 60 seconds in REMOTE MODE, the cordless handset will automatically return to the STAND-BY display. Deleting all messages from a cordless handset You can use your cordless handset to delete all messages in your personal box, or all messages in the general box.
Page 62: Optional Answering System Settings
Optional Answering System Settings Optional Answering System Settings Setting ICM time Incoming messages (ICMs) are the messages which callers leave for you in the answering system. The answering system is set at the factory to allow each caller a maximum of 4 minutes to leave a message. If desired, you can change this setting to 15, 30, or 60 seconds.
Page 63 Optional Answering System Settings Fax reception on A.M. failure If the memory for recording incoming messages becomes full while you are out, the answering system will no longer be able to record messages. The ON A.M. FAILURE setting is used to choose the response of the machine to incoming calls when this happens: Automatic fax reception NO: The machine will answer after 20 rings, after which it will wait to receive a remote command.
Page 64 Optional Answering System Settings OGM only mode If needed, you can turn off recording of incoming messages. In this case, your outgoing message will play, but callers will not be able to leave a message (this applies to all boxes). The machine will still receive faxes sent by automatic dialling.
Page 65: Transfer Function
Transfer Function Transfer Function The Transfer function is used to have the machine automatically call you at a specified number every time it receives an incoming message in a specified box. This lets you hear your messages immediately after they come in, even when you are at a remote location.
Page 66: Recording The Transfer Message
Transfer Function Recording the transfer message The transfer message plays when you answer the telephone, and informs you that the call is a transfer call. The following is an example: “Hello. This is a transfer call for (YOUR NAME). Enter your remote code number now.”...
Page 67: Turning The Transfer Function On And Off
Transfer Function Turning the Transfer function on and off When you go out and wish to use the Transfer function, turn it on as follows: Display: FUNCTION Press once and once. A.M. SETTING Press once and 4 times. TRANSFER FUNC 1=YES, 2=NO Press The display briefly shows...
Page 68: Remote Operations
Remote Operations Remote Operations When you are out, you can call the machine from any touch-tone telephone and play back your messages using the remote commands. You can also use these commands to change the reception mode and other settings. Remote code number After calling the machine, you must enter your remote code number to listen to messages in the general box, or to messages in a personal box that does...
Page 69: Toll Saver
Remote Operations Toll Saver When you call the machine to listen to your messages, it will answer after two rings if it has received at least one message in any of the boxes, or after four rings if it has not received any messages. This allows you to save money on telephone charges, particularly if you are calling long distance.
Page 70: Retrieving Your Messages
Remote Operations Retrieving your messages Note: You can only access one box per call. If you wish to access more than one box, you must make a separate call for each box. Call the machine from a touch-tone telephone. When the general outgoing message begins, press on the telephone.
Page 71 Remote Operations While the messages are playing, you can do any of the following: Repeat: To listen to a message a second time, press on the telephone before that message ends. To move back to the previous message, press during the first 3 seconds of the current message.
Page 72: Other Remote Operations
Remote Operations Note: You can also call the machine and perform remote operations when the reception mode is set to FAX. In this case, when you call the machine, press immediately after it answers (before you hear the fax tone), and then continue from Step 2 above.
Page 73: Recording A New Outgoing Message
Remote Operations Recording a new outgoing message Note: You can only record a new outgoing message for the box you accessed at the beginning of the call. Press on the telephone. When you hear a short beep, speak into the telephone to record the new message.
Page 74: Recording A Memo
Remote Operations Recording a new transfer message Press , and on the telephone. When you hear a short beep, speak into the telephone to record the new message. The time for the transfer message is fixed at 15 seconds. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back automatically.
Page 75: Sending Faxes
4. Sending Faxes Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Loading up to 10 pages at once: Minimum size Maximum size...
Page 76: Loading The Document
Loading the Document Other restrictions The scanner cannot recognise yellow, greenish yellow, or light blue ink. Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. All clips, staples, and pins must be removed from documents before loading in the feeder.
Page 77: Adjusting The Resolution And Contrast
Adjusting the Resolution and Contrast Adjust the resolution and/or contrast settings as explained in Resolution and Contrast below, then dial the receiving machine as explained on page 76. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document.
Page 78: Contrast Settings
Adjusting the Resolution and Contrast Contrast settings AUTO Use AUTO for normal documents. DARK Use DARK for faint documents. Load the document(s). The document must be loaded before the resolution and contrast can be adjusted. RESOLUTION/ Display: RECEPTION MODE Press one or more times until the desired resolution and contrast STANDARD...
Page 79: Sending A Fax By Normal Dialling
Sending a Fax by Normal Dialling Sending a Fax by Normal Dialling SPEAKER With Normal Dialling, you pick up the handset (or press ) and dial by pressing the number keys. If a person answers, you can talk with them through the handset before SPEAKER sending the fax.
Page 80: Sending A Fax By Automatic Dialling
Sending a Fax by Automatic Dialling START/MEMORY When you hear the fax tone, press . Replace the handset. If the transmission is completed successfully, the fax will beep once. If an error occurs, the fax will beep three times and print a Transaction Report to inform you of the problem (see page 108).
Page 81 Up to 15 characters can be entered. (If you do not wish to enter a name, go directly to Step 6.) Example: SHARP = 7777 44 2 777 SPACE = To enter two letters in succession that require the same key, press after entering the first letter.
Page 82: Editing And Clearing Auto-Dial Numbers
Sending a Fax by Automatic Dialling Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: Display: FUNCTION Press once and once. <NEW NUMBER> Press until the number you wish to edit or clear appears in the display.
Page 83: Using An Auto-Dial Number
Sending a Fax by Automatic Dialling START/MEMORY Press STOP Return to Step 2 to edit or clear another number, or press return to the date and time display. Using an auto-dial number Once you have stored a fax or phone number, you can use it to send a fax or make a phone call.
Page 84: Sending A Fax By Direct Keypad Dialling
Sending a Fax by Automatic Dialling Sending a fax by Direct Keypad Dialling You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialling. You can use this method to dial a full number when you don't need to speak to the other party before faxing.
Page 85: Automatic Redialling
Sending a Fax by Automatic Dialling Redial You can automatically redial the last number dialed on the fax machine. This procedure can be used to send a fax or make a phone call. Note: The fax machine and the cordless handset each retain their own separate redial numbers.
Page 86: Error Correction Mode
Sending a Fax by Automatic Dialling STOP You can press to clear the message and stop automatic redialling. Under certain conditions (for example if a person answers the call on a telephone), automatic redialling may stop before three redialling attempts are made.
Page 87: Sending A Fax From Memory
Sending a Fax From Memory Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
Page 88: Memory Transmission
Sending a Fax From Memory START/MEMORY When you are ready to begin transmission, press A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the destinations are marked "Busy" or have a communication error code. If so, send the document to those destinations again.
Page 89: Receiving Faxes
5. Receiving Faxes Using TEL/FAX Mode To select TEL/FAX mode, press RESOLUTION/ RECEPTION MODE until the arrow in the display points to TEL/FAX. RESOLUTION/ RECEPTION MODE TEL/FAX A.M. When the reception mode is set to TEL/FAX, your fax machine automatically answers all calls on two rings.
Page 90: Using A.m. Mode
Using A.M. Mode Press once and 3 times. PSEUDO RING Press once. 1=15 SECONDS Enter a number as follows for the desired duration: 15 SEC 15 seconds 30 SEC 30 seconds 60 SEC 60 seconds 120 SEC 120 seconds The display briefly shows DISTINCTIVE your selection, then: Note for New Zealand: Telecom regulations do not permit the 60-second and...
Page 91: Using Fax Mode
Using FAX Mode Using FAX Mode To select FAX mode, press RESOLUTION/ RECEPTION MODE until the arrow in the display points to FAX. RESOLUTION/ RECEPTION MODE TEL/FAX A.M. When the reception mode is set to FAX, the fax machine will automatically answer all calls on two rings and receive incoming faxes.
Page 92: Using Tel Mode
Using TEL Mode Press once. NUMBER OF RING Press once. ENTER (2-4) (2) The display briefly shows Enter the desired number of rings (any your selection, then: number from 2 to 4). TRANSACTION Example: 3 rings STOP Press to return to the date and time display. Using TEL Mode To select TEL mode, press RESOLUTION/...
Page 93: Answering With The Fax's Handset
Using TEL Mode Answering with the fax’s handset When the fax machine rings, pick up the handset. If you hear a fax tone, wait until the Beep display shows RECEIVING and then RECEIVING replace the handset. Note: If you have set the Fax Signal Receive setting START/MEMORY (page 93) to NO, press to begin reception.
Page 94 Using TEL Mode Answering on an extension phone connected to the same line Answer the extension phone when it rings. If you hear a soft fax tone, wait until your fax responds (the extension phone will go dead), then hang up. Beep Phone goes dead If the fax doesn't respond, or if the other party first talks to you and then...
Page 95: Optional Reception Settings
Optional Reception Settings Optional Reception Settings Fax Signal Receive Your fax will automatically begin reception if you hear a soft fax tone after answering a call on your fax or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem.
Page 96: Reception Ratio
Optional Reception Settings Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
Page 97: Substitute Reception To Memory
Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with ADD PAPER &...
Page 98: Making Copies
6. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down. (Maximum of 10 pages.) RESOLUTION/ If desired, press...
Page 99: Copy Cut-Off
Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The initial setting is YES (cut off the remainder).
Page 100: Special Functions
7. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can have the fax machine and the cordless handset display the name and number of the caller when you receive a call. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
Page 101: Display Messages
Caller ID (Requires Subscription to Service) How Caller ID operates When you receive a call, the name and phone number of the caller will appear in the fax machine display and cordless handset display, beginning just before the second ring. The information will continue to be displayed until the line is disconnected.
Page 102 Caller ID (Requires Subscription to Service) Note: For all units installed in New Zealand, the direct use of the displayed number for call back does not operate properly and must not be used. It is necessary to manually enter the verified correct number for the party called. This will often require the addition or deletion of leading digits from the number shown on the display when dialling manually.
Page 103 Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press while the call appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.
Page 104: Priority Call
Caller ID (Requires Subscription to Service) Erasing all calls using the cordless handset Follow these steps to erase all calls from the Caller ID list using the cordless handset. Cordless handset display: Press REVIEW REVIEW CALLS : REVIEW ERASE ALL? HOLD PRESS START KEY Press...
Page 105 Caller ID (Requires Subscription to Service) Press to store a number. (To clear a previously stored number, press and go to Step 6.) Enter the number by pressing the number keys (max. 20 digits). START/MEMORY HS NAME SET Press to store (or clear) the number. STOP Press to return to the date and time display.
Page 106: Distinctive Ring (Requires Subscription To Service)
Distinctive Ring (Requires Subscription to Service) Distinctive Ring (Requires Subscription to Service) If you subscribe to a distinctive ring service from your telephone company, you will need to turn on the distinctive ring function. When this is done, your fax will signal voice calls by the normal ring pattern, and fax transmissions by a special ring pattern.
Page 107: Blocking Reception Of Unwanted Faxes
Blocking Reception of Unwanted Faxes STOP Press to return to the date and time display. Set the reception mode to FAX. RESOLUTION/ RECEPTION MODE TEL/FAX A.M. Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify.
Page 108: Printing Lists
8. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. Display: FUNCTION Press once and twice. LISTING MODE Press once. TEL # LIST Press until the desired list appears in the display.
Page 109: Telephone Number List
Printing Lists Telephone Number List This list shows the fax and phone numbers that have been stored in the Common book for automatic dialling. Setup List This list shows your current selections for the FUNCTION key settings. The list also shows your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
Page 110: Transaction Report
Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. The Transaction report cannot be printed on demand.
Page 111 Printing Lists Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. Display: FUNCTION Press once and once. OPTION SETTING Press once and once. TRANSACTION 1:ALWAYS PRINT Press once. (Selections appear alternately) Press a number from to select the condition for printing.
Page 112: Maintenance
9. Maintenance Print head Clean the print head frequently to ensure optimum printing performance. Note: Remove the paper from the paper tray before cleaning the print head. Unplug the power cord, and open the operation panel (press Take the imaging film out of the print compartment and place it on a sheet of paper.
Page 113: Scanning Glass And Rollers
Maintenance Place the imaging film back in the print compartment. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies.
Page 114: The Housing
Maintenance Flip up the green levers on each side of the white roller. Wipe the scanning glass (under the white roller) and rollers with a cotton swab. Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.
Page 115: Replacing The Cordless Handset Battery
If you find that LOW BATTERY appears in the cordless handset display soon after the battery is charged, replace it with the following battery: Replacement battery: Use only a Sharp FO-BA01 battery (3.6 V Ni-MH battery, capacity: 850 mAh) Caution: Danger of explosion if battery is incorrectly replaced.
Page 116 Maintenance Place the battery cover on the cordless handset, making sure it snaps firmly into place. Place the cordless handset in the charger with the dial pad facing forward. Let the new battery charge for at least hours. Battery disposal The battery pack contains a Nickel Metal Hydride battery.
Page 117: Troubleshooting
10. Troubleshooting Problems and Solutions If you have any problems with your fax, refer to the following troubleshooting guide. Line error Problem Solution LINE ERROR appears in Try the transaction again. If the error persists, check the display. the following: •...
Page 118: Dialling And Transmission Problems
Problems and Solutions Dialling and transmission problems Problem Solution No dial tone when you • Make sure the handset cord is connected to the pick up the handset or correct socket. See Connecting the handset on press the SPEAKER key. page 17.
Page 119: Reception And Copying Problems
Problems and Solutions Reception and copying problems Problem Solution The printing paper comes • Make sure that the document is loaded properly in out blank when you try to the feeder of the transmitting machine. Make a receive a document. copy or print a report to confirm the printing ability of your machine.
Page 120: General Problems
Should such a problem occur, contact your authorised Sharp Service Centre for information.
Page 121 Problems and Solutions Cordless handset problems Problem Solution The cordless handset • Make sure the battery is properly connected inside does not operate and the cordless handset (see page 22). nothing appears in the display. • The battery may be low. Place the cordless handset in the charger and let it charge.
Page 122 Problems and Solutions The battery does not • Make sure the cordless handset is placed in the charge. charger with the dial pad facing forward. • Make sure the AC adaptor is connected correctly to the charger and the power outlet (see page 21). •...
Page 123: Messages And Signals
Messages and Signals Messages and Signals Display messages (fax machine) Note: If you have turned on the Caller ID function, see page 70 for display messages related to Caller ID. ADD PAPER & / Check the printing paper. If the tray is empty, add PRESS START KEY paper and then press the START/MEMORY key.
Page 124 Messages and Signals FAX RX IN MEMORY A fax has been received in memory because the imaging film needs replacement, you have run out of printing paper, or the paper is jammed. The fax will print out automatically when the problem is fixed. FUNCTION MODE The FUNCTION key has been pressed.
Page 125 Messages and Signals OVER HEAT The print head has overheated. Operation can be continued after it cools. If overheating frequently occurs, try changing the print contrast setting to LIGHT (see page 29). PRINT HEAD FAIL/ The print head has failed and requires service. YOU NEED SERVICE (alternating messages) READY TO SEND...
Page 126 Messages and Signals Display messages (cordless handset) BUSY When you attempt to make a phone call or page another device (fax machine or cordless phone), the system or other device is busy and cannot respond. Wait until the system or device is no longer busy. This message may also appear if the power of the fax machine is turned off.
Page 127: Audible Signals
Messages and Signals NEW MESSAGES New messages have been received in your personal box (the box corresponding to your cordless handset) in the answering system. You can either listen to the messages using the cordless handset (see page 58), or using the fax machine (see page 56). OUT OF RANGE The cordless handset is outside of the talking range of the fax machine.
Page 128: Clearing Paper Jams
Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, START/MEMORY or DOCUMENT JAMMED appears in the display, first try pressing . If the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
Page 129: Clearing Jammed Printing Paper
Clearing Paper Jams Flip down the green levers on each side of the white roller. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Clearing jammed printing paper Open the operation panel (press Gently pull the jammed paper out of...
Page 130: Quick Reference Guide
Quick Reference Guide Sending Faxes Receiving Faxes Place your document RESOLUTION/ Press RECEPTION MODE until the arrow in the (up to 10 pages) face down in the document display points to the desired reception feeder. mode. 01-JAN 10:30 TEL/FAX A.M. Normal Dialling RESOLUTION/ 01-JAN 10:30...
Page 131 Using the Cordless Phone Storing auto dial numbers 1. Press to select Making a phone call SEARCH FUNCTION 1. Pick up the cordless handset and press /PAUSE the book, and then TALK 2. Enter the full fax/phone number. 2. When you hear the dial tone, dial the HOLD number.
Page 132: Index
Index Dialling Automatic, 42, 81 A.M. reception mode, 34, 54, 88 Direct Keypad, 82 Answering system, activating, 54 Normal, 38, 77 Anti Junk Fax, 105 Direct Keypad Dialling, 82 Audible signals, 125 Display messages, 99, 121-124 Auto-dial numbers Distinctive ring, 104 Storing, 40, 78 Document feeder, 74 Using, 42, 81...
Page 133 Index Loading paper, 28 A.M. mode, 34, 54, 88 Loading the document, 74 FAX mode, 34, 89 TEL mode, 34, 90 TEL/FAX mode, 34, 87 Reception Ratio setting, 94 Memory transmission, 86 Redialling, 45, 83 Memory, substitute reception to, 95 Remote code number, 66 Message List, 107 Remote operations, 66...
Page 135 REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation. Cut it out and carry it with you when you go out. Remote Operation Guide 1. Call your fax from a touch-tone telephone, and press # when the outgoing message begins. 2.
Page 136: Remote Commands
REMOTE COMMANDS • PLAYBACK • FAX RECEPTION MODES TAD mode......8 1 # Play messages ....7 # FAX mode......8 2 # Move backward/repeat..2 # TEL mode ......8 3 # Skip forward ...... 5 # Stop ........0 # •...
Page 139 SHARP CORPORATION OF AUSTRALIA PTY.LTD. A.C.N. 003 039 405 1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED. 59 Hugo Johnston Drive Penrose, Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND (TINSE4319XHTZ)

Sharp FO-CC500 Operation Manual

A Look at the Operation Panel

1 Installation

2 Using the Cordless Handset

3 Using the Answering System

4 Sending Faxes

5 Receiving Faxes

6 Making Copies

7 Special Functions

8 Printing Lists

9 Maintenance

10 Troubleshooting

Quick Reference Guide

Index

Quick Links

Related Manuals for Sharp FO-CC500

Summary of Contents for Sharp FO-CC500

Table of Contents