HP Surestore E Disk System FC10 Service Manual

Hewlett-packard hp surestore e disk system fc10 user and service guide
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HP SureStore E
Disk System FC10
User and Service
Guide

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Table of Contents
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Summary of Contents for HP Surestore E Disk System FC10

  • Page 1 User and Service Guide HP SureStore E Disk System FC10...
  • Page 3 K S +...
  • Page 4: Warranty

    Notice Warranty Format Conventions WARNING Safety Notices Caution :DUQLQJ Note Weight Exceeds 100 lbs. (45 kg.) Do NOT lift unassisted. Use a lift device or two people. this font...
  • Page 5 CONTENTS 1 Product Description 2 Installation...
  • Page 6 3 Configuration 4 Troubleshooting...
  • Page 7 5 Removal and Replacement...
  • Page 8 6 Reference...
  • Page 9 Index...
  • Page 11 FIGURES...
  • Page 13 TABLES...
  • Page 15: Product Description

    PRODUCT DESCRIPTION General Description Features Components Topologies Definitions...
  • Page 16: General Description

    General Description...
  • Page 17 Features...
  • Page 18 Front Door Front Back...
  • Page 21 Š Š...
  • Page 22 Components WARNING Touching exposed circuits can cause electrical discharge and disable the disk. Disks require careful handling and ESD precautions.
  • Page 29 Topologies...
  • Page 30 Host 1 Host 2 FC_AL B FC_AL A 10 Port Hub A 10 Port Hub B Disk Systems LCC A LCC B LCC A LCC B LCC A LCC B LCC A LCC B LCC A Supports: – 2 hosts (each with 2 host LCC B adapter cards) LCC A...
  • Page 31 Host Host Adapter Host Adapter FC_AL B FC_AL A Disk System LCCs P = Primary Port E = Expansion Port Supports: – 1 host (with 2 host adapter cards) – 1 to 6 disk systems – up to 60 disk drives...
  • Page 33 Host 1 Host 2 Host 3 Host 4 FC_AL A FC_AL B Long-Wave Hub Long-Wave Hub 2 km cable Long-Wave Hub Long-Wave Hub Disk Systems Disk Systems LCC A LCC A LCC B LCC B LCC A LCC A LCC B LCC B LCC A LCC A...
  • Page 34 Definitions...
  • Page 35: Installation

    INSTALLATION Electrical Preparation Tools Step 1: Unpack the Product Step 2A: Install Rails (for Legacy Racks) Step 2B: Install Rails (for System/E Racks) Step 3: Prepare Rack Front Step 4: Mount the Disk System Step 5: Install GBICs and LCCs Step 6: Set the Enclosure ID Step 7: Connect Fiber Optic and Power Cables Step 8: Install Disks and Fillers...
  • Page 36: Electrical Preparation

    Electrical Preparation No. of Disk Systems on Circuit Inrush Currents and Duration Up to 20 amps for 10 to 12 milliseconds Up to 40 amps for 10 to 12 milliseconds Up to 60 amps for 10 to 12 milliseconds Up to 80 amps for 10 to 12 milliseconds Incoming Voltage Maximum RMS Current Drawn by One AC RMS...
  • Page 37 No. of Disk Breaker Systems* Rating Breaker Type 1 to 3 16 amps Type C or Type D per IEC 898 Type K per IEC 947-2 16 amps Type D per IEC 898 Type K per IEC 947-2 Note...
  • Page 38 No. of Disk Systems 1.1 meter (21 U) 1.6 meter (32 U) 2.0 meter (41 U) 1 – 4 2 3-foot/16-amp PDUs* 2 5-foot/16-amp PDUs* 2 19-inch/16-amp PDUs 2 19-inch/16-amp PDUs 5 – 8 NA** 2 19-inch/30-amp PDRUs 9 – 10 NA** NA** 4 19-inch/30-amp PDRUs...
  • Page 39 No. of Disk Systems 1.25 meter (25 U) 1.6 meter (33 U) 2.0 meter (41 U) 1 – 4 2 19-inch/16-amp PDUs 2 19-inch/30-amp PDRUs* 5 – 8 NA** 2 19-inch/30-amp PDRUs* 9 – 11 NA** NA** 4 19-inch/30-amp PDRUs...
  • Page 40 30-amp PDRU 30-amp PDRU...
  • Page 41 30-amp PDRU 30-amp PDRU...
  • Page 42: Step 1: Unpack The Product

    Tools Step 1: Unpack the Product Figure Label Part (part number) User Guide (A5236-90001) Quick Install poster (A5236-90015) ESD strap (9300-2170) Rack filler panel (5183-6369) Two or more GBICs (A5245A) Two LCCs (A5244-60001) Rail kit for legacy racks (A5250A) Rail kit for Rack Systems/E (A5251A) Pack of 4, 8, or 10 disks (A5234A, A5235A, or A5596A) Disk fillers...
  • Page 44 Figure Label Part (part number) Disk system chassis with pre-installed fans and power supplies Two power cords (8120-6514)
  • Page 45 Step 2A: Install Rails (for Legacy Racks) Label Part 2 rails 2 rail clamps 8 M5 16mm screws 6 sheet metal nuts Rack Mount Guide...
  • Page 48 Step 2B: Install Rails (for System/E Racks) Figure Label Part 2 rails 2 rail clamps 14 M5 16mm screws 10 sheet metal nuts Rack Mount Guide and Template...
  • Page 51 Note...
  • Page 52 Disk Systems EIA Unit Using lower tab in slot 0 between 3 and 4 upper tab in slot 4 Three lower tab in slot 7 Four between 10 and 11 upper tab in slot 11 Five lower tab in slot 14 between 17 and 18 upper tab in slot 18 Seven...
  • Page 53 Note...
  • Page 54 Step 3: Prepare Rack Front...
  • Page 55 Note...
  • Page 56 Step 4: Mount the Disk System Caution Do not try to lift the disk system using the handles on the power supplies. WARNING Do not attempt to lift the disk system without the help of another person or a lift device. Even without power supplies, it weighs 50 pounds.
  • Page 57 Caution To protect the door, do not lift or move the disk system with the door open.
  • Page 58 Note...
  • Page 60 Step 5: Install GBICs and LCCs...
  • Page 61 Note Caution Do not touch the pins on the back of the LCC. Note...
  • Page 62 Step 6: Set the Enclosure ID...
  • Page 63 Step 7: Connect Fiber Optic and Power Cables Note...
  • Page 64 Disk Systems AC IN AC IN 30A PDRU 30A PDRU...
  • Page 65 Disk Systems 30A PDRU 30A PDRU AC IN AC IN 30A PDRU 30A PDRU AC IN AC IN...
  • Page 66: Step 8: Install Disks And Fillers

    Step 8: Install Disks and Fillers Caution Touching exposed areas on the disk can cause electrical discharge and disable the disk. Be sure you are grounded and be careful not to touch exposed circuits. Caution Disks are fragile. Handle carefully and do NOT touch the exposed circuit board.
  • Page 67 Caution Every slot must contain either a disk or filler.
  • Page 69: Step 9: Turn On The Disk System

    Step 9: Turn on the Disk System Caution When starting up the disk system, do not override automatic spin-up by issuing SCSI start commands to the drives. Doing so could cause an overcurrent fault mode, requiring a power cycle to recover. Note...
  • Page 71 CONFIGURATION Viewing a Disk System in IOSCAN Setting Up the Hardware Event Monitor Annotating Devices Updating Firmware (HP-Qualified Only)
  • Page 72: Viewing A Disk System In Ioscan

    Viewing a Disk System in IOSCAN Class H/W Path Driver S/W State H/W Type Description =========================================================================================== 8/12.8 CLAIMED INTERFACE FCP Protocol Adapt ext_bus 8/12.8.0.255.0 fcpdev CLAIMED INTERFACE FCP Device Interfa target 8/12.8.0.255.0.0 CLAIMED DEVICE disk 8/12.8.0.255.0.0.0 sdisk CLAIMED DEVICE SEAGATE ST39102FC /dev/dsk/c5t0d0 /dev/rdsk/c5t0d0 target...
  • Page 73 disk 10/12.8.0.255.0.1.0 sdisk CLAIMED DEVICE SEAGATE ST39102FC /dev/dsk/c7t1d0 /dev/rdsk/c7t1d0 target 10/12.8.0.255.0.2 CLAIMED DEVICE disk 10/12.8.0.255.0.2.0 sdisk CLAIMED DEVICE SEAGATE ST39102FC /dev/dsk/c7t2d0 /dev/rdsk/c7t2d0 target 10/12.8.0.255.0.3 CLAIMED DEVICE disk 10/12.8.0.255.0.3.0 sdisk CLAIMED DEVICE SEAGATE ST39102FC /dev/dsk/c7t3d0 /dev/rdsk/c7t3d0 target 10/12.8.0.255.0.8 CLAIMED DEVICE disk 10/12.8.0.255.0.8.0 sdisk CLAIMED...
  • Page 74 8/12.8.0.255.2.14.0 LUN (Logical Unit Number of disk) Target (Lower 4 bits of the loop ID) Bus (Upper 4 bits of the loop ID) Port (255 = the target connected directly to the FC) Area (0 = point-to-point or private loop) Protocol Type (8 = mass storage) Adapter Bus Converter...
  • Page 75 Encl. ID HW Path HW Path HW Path HW Path HW Path Loop Loop Loop Loop Loop Slot # Targt Targt Targt Targt Targt RSVD...
  • Page 76 Encl. ID HW Path HW Path HW Path HW Path HW Path Loop Loop Loop Loop Loop Slot # Targt Targt Targt Targt Targt RSVD The Enclosure IDs on both LCCs in the same disk system must be Caution identical.
  • Page 77: Setting Up The Hardware Event Monitor

    Setting Up the Hardware Event Monitor...
  • Page 78 Annotating Devices...
  • Page 80: Updating Firmware (Hp-Qualified Only)

    Updating Firmware (HP-Qualified Only)
  • Page 83: Troubleshooting

    TROUBLESHOOTING Overview Event Notification Status LEDs Online Status Information Checking the Fibre Channel Link Isolating Causes...
  • Page 84 Overview...
  • Page 85: Event Notification

    Event Notification...
  • Page 87 Notification Time: Thu Aug 6 15:18:03 1998 yourserver sent Event Monitor notification information: /peripherals/events/mass_storage/fibre-channel/enclosure/ 10_12.8.0.255.0.10.0 is !=1. Its current value is CRITICAL(5) Event data from monitor: Event Time: Thu Aug 6 15:18:03 1998 Hostname: yourserver.rose.hp.com IP Address: 15.43.212.175 Event ID: 0x0035ca2b9b00000002 Monitor: dm_ses_enclosure Event # : 101 Event Class: I/O...
  • Page 88: Status Leds

    Status LEDs...
  • Page 89 State Indication System Power Green Power is on Power is off System Fault Amber Self-test / Problem Normal operation LCC Fault Amber Self-test / LCC Fault or mismatched Enclosure IDs Normal operation GBIC Rx Ready Green Connected Not connected GBIC Tx Fail Amber Cannot transmit Normal operation...
  • Page 90 State Indication Power Supply Amber Startup / Fault Green Operating Not installed Disk Fault Amber Self-test / Fault Slow blink SAM/STM initiated Normal operation Initial green Installed Disk Activity Slow blink Waiting Fast blink Spinning up Steady green Normal operation Very fast blink Data input/output Not installed...
  • Page 91: Online Status Information

    Online Status Information...
  • Page 93 Button Displays...
  • Page 96 Reported Status Applicable Component Indication All replaceable components Component is installed and no error conditions and sensors are known. Critical Replaceable components Hardware has failed. Sensors Voltage/temperature exceeds critical limit. Noncritical LCC A and LCC B have different firmware versions. Sensors Voltage/temperature exceeds warning limit.
  • Page 97: Checking The Fibre Channel Link

    Checking the Fibre Channel Link Class I H/W Path Driver S/W State H/W Type Description ========================================================================= 8/8.5 fcT1_cntl CLAIMED INTERFACE HP Fibre Channel Mass Stora /dev/fcms0 8/12.5 fcT1_cntl CLAIMED INTERFACEHP Fibre Channel Mass Stora /dev/fcms1 lsdev | grep fcT1_cntl fcT1_cntl...
  • Page 98 mknod /dev/fcms1 0x000000 mknod /dev/fcms1 0x010000 /opt/fcms/bin/fcmsutil /dev/fcms0 Local N_Port_ID is = 0x000001 N_Port Node World Wide Name = 0x10000060B03E22CB N_Port World Wide Name = 0x10000060B03E22CB Topology = IN_LOOP Speed = 1062500000 (bps) HPA of card = 0xFBF48000 EIM of card = 0xFFFA000A Driver state = Ready Number of EDB’s in use = 0 Number of OIB’s in use = 0...
  • Page 99: Isolating Causes

    Isolating Causes Status Problem HWEvent Description Category State Probable Cause/Solution Installed disk none System none none – Neither power cord is plugged in. system does power – The power switch is not pressed. not power on LED off – AC breaker is tripped. –...
  • Page 100 Status Problem HWEvent Description Category State Probable Cause/Solution Disk fault Critical Fault Critical (See STM Disk hardware is faulty. Replace the LED is on LED on Disk Tool) disk. Power supply Critical Amber Critical Critical – An incompatible or defective LED is amber component caused a temporary fault.
  • Page 101 Status Problem HWEvent Description Category State Probable Cause/Solution IOSCAN lists Critical Rx Rdy none none – Fibre Channel cable is unplugged or disks and loose at either end. – Fibre Channel cable is damaged. controller as Replace with another cable to test. NO_HW –...
  • Page 102 Status Problem HWEvent Description Category State Probable Cause/Solution Temperature Critical none none Critical – A fan is faulty. Check status and is over limit Temp is correct. >54.5º C – Airflow is obstructed; vents are blocked. Major none none Non- –...
  • Page 103 Status Problem HWEvent Description Category State Probable Cause/Solution Peer LCC Major none Selected Both Firmware on LCC A and LCC B are status, Warning LCC: LCCs: different versions. temperature Firmware Non- and voltage mismatch critical are Not Available Peer LCC: Available none Internal bus is faulty.
  • Page 105: Removal And Replacement

    REMOVAL AND REPLACEMENT Disk or Filler GBIC Power Supply Disk System Door Top Cover (HP-Qualified Only) Backplane/Mezzanine (HP-Qualified Only) Caution Do not remove hot-pluggable components until you have the replacement parts and are ready to install them. An empty slot will cause uneven cooling and eventual overheating.
  • Page 106 Disk or Filler Caution Follow the correct HP-UX procedure to manage logical volumes for the specific environment and configuration of the failed disk.
  • Page 107 Note...
  • Page 108 Class H/W Path Driver S/W State H/W Type Description =========================================================================================== disk 8/4.8.0.0.0.0.0 sdisk CLAIMED DEVICE SEAGATE ST39102FC /dev/dsk/c21t0d0 /dev/rdsk/c21t0d0...
  • Page 109 sdisk card instance 21 SCSI target 0 SCSI LUN 0 section 0 at address 8/4.0.0.0.0 /dev/dsk/c21t0d0 /dev/vg00 /dev/dsk/c0t0d0 /dev/vg01 /dev/dsk/c21t0d0 /dev/dsk/c21t0d1...
  • Page 110 vgdisplay: Warning: couldn’t query physical volume “/dev/dsk/ c21t0d0”: The specified path does not correspond to physical volume attached to this volume group vgdisplay: Warning: couldn’t query all of the physical volumes. vgdisplay: volume group not activated. vgdisplay: cannot display volume group /dev/vg01...
  • Page 113 Caution To prevent damage from static electricity, follow standard ESD procedures and avoid touching exposed circuitry. Do not remove a disk or filler from an operating product until you have the replacement part and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
  • Page 114 Caution Spinning disks generate heat and gyratory force. Wait for a spinning disk to slow down and cool off before completely removing it from the disk system.
  • Page 115 WARNING High current available. Avoid touching the backplane or adjacent drive electronics when removing and inserting disks. Caution If the disk will be reused, place it on a static mat or other ESD-protected surface. Caution Follow standard ESD procedures and avoid touching exposed circuitry.
  • Page 116 Note...
  • Page 118 GBIC...
  • Page 120 Caution Touching the LCC pins can cause high energy discharge and permanently damage the LCC. Caution Do not remove an LCC from an operating product until you have the replacement LCC and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
  • Page 122 Caution Touching the LCC pins can cause high energy discharge and permanently damage the LCC. Caution If the Enclosure IDs on peer LCCs are different and the master LCC fails or is taken off the loop, the second LCC will assign different addresses to the disks.
  • Page 124 Caution Do not remove a fan from an operating product until you have the replacement fan and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
  • Page 126: Power Supply

    Power Supply Caution Do not remove a power supply from an operating product until you have the replacement and are ready to install it. An empty slot will cause uneven cooling and eventual overheating.
  • Page 128: Disk System

    Disk System Note...
  • Page 129 Note WARNING Product is heavy (~80 lbs. without disks). If you need to remove the disk system from the rack, use two people or a lift device.
  • Page 131 Door Caution Turning off a disk system terminates the Fibre Channel loop at that node, isolating the disks in the immediate disk system and in any other disk systems that are linked to its expansion port.
  • Page 133: Top Cover (Hp-Qualified Only)

    Top Cover (HP-Qualified Only) Caution Turning off a disk system terminates the Fibre Channel loop at that node, isolating the disks not only in the immediate disk systemt but also in any disk system linked to its expansion port. Caution Removing the top cover with the power button in the ON position can damage the internal switch.
  • Page 134 Caution Disk slots must be empty before removing the top cover.
  • Page 136 Backplane/Mezzanine (HP-Qualified Only) Caution Turning off a disk system terminates the Fibre Channel loop at that node, isolating the disks not only in the immediate disk system but also in any disk systems that are linked to its expansion port.
  • Page 138 Note...
  • Page 141 REFERENCE Product Models and Options Replaceable Parts Hardware/Software Requirements Specifications Regulatory Statements...
  • Page 142: Product Models And Options

    Product Models and Options Option Description 1 GBIC fiber optic, shortwave (Required)* 4 9-Gbyte 10K Fibre Channel hard disk drives 8 9-Gbyte 10K Fibre Channel hard disk drives 10 9-Gbyte 10K Fibre Channel hard disk drives 4 18-Gbyte 10K Fibre Channel hard disk drives 8 18-Gbyte 10K Fibre Channel hard disk drives 10 18-Gbyte 10K Fibre Channel hard disk drives 4 36-Gbyte 10K Fibre Channel hard disk drives...
  • Page 143 Order No. Description A5235A 1 9-Gbyte 10K Fibre Channel hard disk drive A5234A 1 18-Gbyte 10K Fibre Channel hard disk drive A5596A 1 36-Gbyte 10K Fibre Channel hard disk drive A5245A GBIC, fiber optic, shortwave A3583A 2-meter fiber optic cable, shortwave A3531A 16-meter fiber optic cable, shortwave A3735A...
  • Page 144 Order No. Description E7676A 19 inch, 100-240 V, 16 Amp, 1 C20 inlet, 10 C20 outlets E7671A 19 inch, 100-240 V, 16 Amp, 1 C20 inlet, 2 C19 & 6 C13 outlets E7674A 19 inch, 100-240 V, 16 Amp, 1 C20 inlet, 1 C19 & 7 C13 outlets E7679A 19 inch, 100-127 V, 16 Amp, 2 C20 inlets, 2 C19 outlets, switch accessory E7680A...
  • Page 145: Replaceable Parts

    Replaceable Parts Replacement Part Exchange Part Order No. Order No. Part Description 0588-001MH 20 top cover screws 6-32x3/16 T10 8120-6514 Power cord A5236-60019 Fan cable A5236-60030 Door assembly A5236-60023 A5236-69023 Power supply A5236-60022 Backplane and mezzanine assembly A5236-60021 Mezzanine board A5236-60003 A5244-60001 A5244-69001...
  • Page 146: Hardware/Software Requirements

    Hardware/Software Requirements...
  • Page 147: Specifications

    Specifications Weight of Each Subtotal Component (lbs) Quantity (lbs) Disk Drive (HH) Power Supply 10.6 Midplane-Mezzanine Door Chassis Approx. Total 110 lbs...
  • Page 148 Incoming Voltage AC RMS Typical Power Consumption 100 - 127 V AC 478 watts 200 - 240 V AC 467 watts...
  • Page 149 Note...
  • Page 151: Regulatory Statements

    Regulatory Statements...
  • Page 154 WARNING There are no user maintenance or service operations or adjustments to be performed on any GBIC model.
  • Page 157 INDEX...
  • Page 161 Agree Disagree The manual is well organized. The information is technically accurate. Information is easy to find. Step-by-step procedures are easy to perform. There are enough examples and pictures. The examples and pictures are useful. Comments _________________________________________________________________________________ Name: Phone: Title: FAX: Company: E-mail:...
  • Page 162 Fold Here Tape Please Do Not Staple Tape...
  • Page 164 $ ...

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