GE 19GT243 User Manual page 12

Thomson
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If you experience
any difficulty
with your TV, check these basic remedies
before calling your service technician.
TV will not turn on or controls don't work
• Check to make sure it is plugged
in.
• Check the wall receptacle (or extension cord) to make sure it is "live"
by plugging in something
else.
• Try unplugging
set for one minute,
plugging
it back in, and then
turning
it on again.
• Make sure the Front Panel Lock feature is not set.
Problems with remote
• Maybe something
is between the remote and the remote sensor.
• Maybe the remote is not aimed directly
at the TV's remote sensor.
• Maybe batteries
in remote are weak, dead or installed
incorrectly.
Try
replacing
batteries.
Turns on or off while playing
• Electronic
protection
circuit may have been activated
because of a
power surge. Wait 30 seconds and then turn on again.
If this happens
frequently,
the voltage
in your house may be abnormally
high.
• Maybe the Sleep Timer or Alarm _mer
is activated.
Blank screen or black box appears on the screen
• Try another channel.
• Press RESET, in case the picture controls are set too low.
• Captioning
may be turned on. Check the Closed-Caption
Display
control panel in the Screen menu.
No sound, picture okay
• Maybe sound is muted.
Try pressing
volume
up button to restore
sound.
No picture, no sound, but power is on
• Maybe cable/air
function
is in wrong position.
Try another
channel.
• Maybe a vacant channel is tuned. Try another channel.
Sound okay, picture poor
• Check antenna connections.
• Try adjusting
sharpness
function
to improve weak signals.
10

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