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Panasonic KX-VC300 User Manual

Hd visual communication unit
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User Manual

HD Visual Communication Unit
KX-VC300/KX-VC600
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
KX-VC300/KX-VC600: Software File Version 2.40 or later
In this manual, the suffix of each model number (e.g., KX-VC600 XX ) is omitted unless necessary.

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Summary of Contents for Panasonic KX-VC300

  • Page 1: User Manual

    Please read this manual carefully before using this product and save this manual for future use. KX-VC300/KX-VC600: Software File Version 2.40 or later In this manual, the suffix of each model number (e.g., KX-VC600 XX ) is omitted unless necessary.
  • Page 2 If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to activate this feature (Page 105). If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 93). When using Digital Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the connection configuration (Page 25, Page 26).
  • Page 3 For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer. Communication cannot be encrypted when you connect to a non-Panasonic video conference system. Instead, connect over an intranet or via a VPN (Virtual Private Network).
  • Page 4 Introduction MCU Connection By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (Page 48). For details about the types of MCUs you can connect to, contact your dealer. Communication cannot be encrypted when you connect to an MCU.
  • Page 5 CD-ROM before using this product. Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.

  • Page 6: Table Of Contents

    Calling by Entering an Address Directly .................40 Calling from the Call History ...................43 Answering a Video Conference Call ................46 Connecting to a Non-Panasonic Video Conference System ........47 Connecting to an MCU ....................48 Changing the Screen Layout ..............50 Changing the Screen Layout during a 2-party Video Conference Call ......50 Changing the Screen Layout during a 3-party Video Conference Call ......52...
  • Page 7 Activating Enhanced Features ..................81 Overview of Activation Keys ...................81 Enabling Multiple-Party Video Conference Calls (KX-VC300 only) ........81 Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) ......81 Contacts and Settings ................82 Adding Contacts to the Contact List ................82 Registering a New Contact .....................82...
  • Page 8 Table of Contents Selecting a Local Site ....................112 Editing Local Site Information ..................113 Deleting Local Site Information ..................113 Input ......................115 Inputting Letters and Numbers ..................115 Miscellaneous ..................126 Changing the Remote Control Batteries ..............126 Cleaning the Unit ......................127 Additional Information .................128 Troubleshooting ......................128 Basic Operation ......................128 Audio ..........................134...

  • Page 9: For Your Safety

    For Your Safety For Your Safety For Your Safety WARNING To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. General The following symbols classify and describe the Follow all warnings and instructions level of hazard and injury caused when this unit is marked on the unit.
  • Page 10 For Your Safety Do not attempt to repair the power cord, Clean the AC plug periodically with a plug, or AC adaptor. If the power cord or soft, dry cloth to remove dust and other plug is damaged or frayed, contact an debris.
  • Page 11 For Your Safety Battery CAUTION The battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills Power on the skin or clothing, immediately When the unit is not used over an wash it off with plenty of clean water. If extended period of time, take the the liquid splashes into eyes, batteries out of the remote control.
  • Page 12 For Your Safety This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations.

  • Page 13: Before Operation

    Before Operation Before Operation Notes about Operation Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.

  • Page 14: Data Security

    By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.

  • Page 15: Precaution

    A replacement fuse please contact your local municipality, your cover can be purchased from your local Panasonic waste disposal service or the point of sale dealer. where you purchased the items.
  • Page 16 Precaution For users in Taiwan only Notice • This product contains a CR coin lithium battery. When disposing of the product, the battery must be removed. Contact your dealer for details. User Manual...

  • Page 17: Preparation

    Preparation Preparation Accessory Information The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PNLV6506) Power cord Depends on country/area Remote control (Part No.: N2QAYB000674) Batteries (R6 [AA] dry cell) CD-ROM (included manuals, etc.) Note • The number and type of power cords may vary depending on the country/area of use. Please use whichever is appropriate for the country/area.

  • Page 18: Part Names And Usage

    Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m from front of the unit, and approximately 3 m from 20°...

  • Page 19: Main Unit (Back)

    Preparation Main Unit (Back) KX-VC600 KX-VC300 Camera Control terminal (KX-VC600 only) Not used. RS-232C terminal Not used. MIC (Digital) jack (KX-VC600 only) (Page 24) Used to connect the Digital Boundary Microphone (optional) (Page 22). MIC (Analog) jack (Page 24) Used to connect the Analogue Boundary Microphone (optional) (Page 22).
  • Page 20 Preparation HDMI terminal (Page 24) Used to connect to the display with an HDMI cable. Component terminal (Page 28) Used to connect to the display with a component video cable. DC IN (Page 25) Connect the AC adaptor’s DC cord. User Manual...

  • Page 21: Remote Control

    Preparation Remote Control Press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (Page 75). Press to show your computer’s Press to display/hide information screen on your and the other party’s...

  • Page 22: Boundary Microphone (Optional Accessory)

    Preparation Boundary Microphone (Optional Accessory) Boundary Microphone Boundary Microphone (Digital Interface Type) (Analogue Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m) Cable length: approx. 7 m) Model No.: KX-VCA002 Model No.: KX-VCA001 MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you (Page 64).

  • Page 23: Led Patterns

    Preparation LED Patterns LEDs indicate the operational status of the unit, as follows: LED pattern Status Light blue on • Starting up Slow blue flashing • Idle state Blue on • In a video conference call (including when dialling, receiving a video conference call, and being disconnected) Orange on •...

  • Page 24: Connecting The Unit

    Preparation Connecting the Unit Note • If your display is not compatible with HDMI, use a component cable (Page 28). Since This section describes how to connect the main video sound signals are not transmitted when camera, display, microphone, LAN cable, AC adaptor using a component cable, connect an and power cord.
  • Page 25 (Page 93). • If you are connected to an MCU or non-Panasonic video conference system, the output sent to the other party will be monaural. • When using Digital Boundary Microphones and...
  • Page 26 Make sure that the microphone is placed with it’s connector facing the display. • If you are connected to an MCU or non-Panasonic video conference system, the output sent to the other party will be monaural. • If a headset is connected, audio from the...
  • Page 27 Preparation About Headset from Analogue Boundary Microphones is no longer picked up. You can connect a headset to the headset jack on the • When using Digital Boundary Microphones and front of the unit. an Analogue Boundary Microphone together, the output of the Analogue Boundary Microphone will be monaural.
  • Page 28 Preparation Amplifier/Active Speaker Connecting the Display with a Connection Component Cable This section describes how to connect an amplifier/ If your display does not have an HDMI terminal, use a active speaker. component cable for connection. Connect the amplifier/active speaker to the Audio Connect the display to the Component terminal on Out L/R jack on the back of the unit using a stereo the back of the unit using a component cable.

  • Page 29: Turning The Power On/Off

    Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. Press the Power button on the front of the unit. • The Power LED turns on. Then, the Status LED starts flashing blue slowly, and the Home screen is displayed.

  • Page 30: Screen Display

    Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information The information displayed differs depending on the selected connection mode (Page 103).

  • Page 31: Menu Screen (Idle Screen)

    Preparation Icon Status Microphone is muted. Note • If the MIC detection setting has been disabled through system settings (Page 90), the icon will not be displayed even if the Boundary Microphone or headset microphone is muted. Network, server (any kind), or peripheral connection error (no connection, device error, etc.).
  • Page 32 Preparation IP mode: The connection mode, local site name, IP address, (if using a SIP server [Page 103], the SIP user name), maximum bandwidth, and encryption status. • If the local site name or SIP user name is too long to display, it will be shortened and ended with "...".

  • Page 33: Video Conference Call Screen

    Preparation Video Conference Call Screen Other party’s information When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., www.example.com), MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
  • Page 34 Preparation • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 90). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disabled, the icon will not be displayed on any of the images.

  • Page 35: Starting A Video Conference

    • If you are using the KX-VC300, 3-party/4-party video conference calls can only be made after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 105). For details about the activation key, contact your dealer.
  • Page 36 Starting a Video Conference Calling from the Home Screen Press [Home]. • The Home screen is displayed. With the dial keys, enter a One-Touch Connection number (1 to 5). • The information registered in the selected One-Touch Connection number is displayed. Press [Start] to start the call.
  • Page 37 Starting a Video Conference Calling from the Menu Screen Note • From the Menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1 to 5].) Press [Menu].

  • Page 38: Calling From The Contact List (2-Party Conference/3-Party Conference/4-Party Conference)

    Starting a Video Conference Calling from the Contact List (2-party Conference/3-party Conference/4-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 82). • If "IP Address" is set to "Auto" on the network settings screen (Page 87), the unit’s IP address will be automatically obtained using a DHCP server, and therefore may change to a different IP address from the one registered in the other party’s contact list.
  • Page 39 Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.

  • Page 40: Calling By Entering An Address Directly

    The input screen is displayed. Select "Multi-Point" using [ Note • If you are using the KX-VC300, you can select "Multi-Point" after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 105). For details about the activation key, contact your dealer.
  • Page 41 Starting a Video Conference Enter the IP address, SIP URI (or SIP user name), or MCU’s conference room number@IP address. Note • If the IP address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001].
  • Page 42 Starting a Video Conference • The characters that can be input for an MCU’s conference room number are as follows: Alphanumeric characters, symbols . = * + _ - $ ! ? / ' ( ) (up to 60 characters) •...

  • Page 43: Calling From The Call History

    Note • If you are using the KX-VC300, 3-party/4-party video conference calls using the outgoing call history can only be made after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 105). For details about the activation key, contact your dealer.
  • Page 44 Starting a Video Conference Press [Menu]. • The Menu screen is displayed. Select "Call History" using [ ] and press [Enter]. • The outgoing call history screen is displayed. 2, 3 Note • The result of the video conference call is displayed in the "Call result"...
  • Page 45 Starting a Video Conference • When a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • When a party that is not registered in your contact list is selected, if you press [B], the contact list registration screen will be displayed and a new contact can be registered (Page 84).

  • Page 46: Answering A Video Conference Call

    Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 88). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring, and a dialogue box is displayed.

  • Page 47: Connecting To A Non-Panasonic Video Conference System

    Starting a Video Conference Connecting to a Non-Panasonic Video Conference System You can connect to a non-Panasonic video conference system and have a 2-party video conference call. Intranet Note • Non-Panasonic video conference systems you want to connect to must meet the following criteria.

  • Page 48: Connecting To An Mcu

    Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
  • Page 49 Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note • Tone signals can only be sent when connecting to an MCU. They cannot be sent between Panasonic HD Visual Communication Units. • Features and operations that can be performed remotely will vary depending on the MCU.

  • Page 50: Changing The Screen Layout

    Changing the Screen Layout Changing the Screen Layout during a 2-party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2-party video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 51 [R]: The screen layout will be switched to Layout 1. • When connecting to an MCU or non-Panasonic video conference system, images received from the other party may not be displayed in the correct aspect ratio (the ratio of the width of the image to its height).

  • Page 52: Changing The Screen Layout During A 3-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 3-party Video Conference Call You can choose from 7 different screen layouts when taking part in a 3-party (This Site, Site 1, Site 2) video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
  • Page 53 Changing the Screen Layout Layout 1 Layout 2 Layout 7 Layout 3 Layout 6 Layout 4 Layout 5 A: Site 1 B: Site 2 C: This Site User Manual...
  • Page 54 Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. layout displayed by each button depends on the screen layout currently in use. You cannot switch the screen layout to Layout 2 directly. However, you can switch to Layout 2 if you press [Layout] first (Page 52).

  • Page 55: Changing The Screen Layout During A 4-Party Video Conference Call

    Changing the Screen Layout Changing the Screen Layout during a 4-party Video Conference Call You can choose from 6 different screen layouts when taking part in a 4-party (This Site, Site 1, Site 2, Site 3) video conference call. Press [Layout]. •...
  • Page 56 Changing the Screen Layout Layout 1 Layout 2*¹ Layout 6 Layout 3 Layout 4 Layout 5 A: Site 1 B: Site 2 C: Site 3 D: This site Image edges are trimmed and the image is centred. User Manual...
  • Page 57 Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display Screen Layout Remote sites Layout 1 All Sites...

  • Page 58: Controlling A Ptz Camera

    The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. Press [CAM Ctrl].
  • Page 59 Controlling a PTZ Camera Press the buttons of the remote control to operate the PTZ camera. [B]: Zoom out [R]: Zoom in ]: Pan the camera left/right. ]: Tilt the camera up/down. • The movement continues as long as you hold down the button, and stops when you release the button.

  • Page 60: Registering A Preset

    Controlling a PTZ Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, and zoom position) of the PTZ camera connected as the main video camera on your side. Note •...
  • Page 61 Controlling a PTZ Camera Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten.

  • Page 62: Recalling A Registered Preset

    Controlling a PTZ Camera Recalling a Registered Preset During a video conference call, you can set your own PTZ camera’s direction and zoom settings to a desired position by selecting a registered preset. Note • For details about compatible PTZ camera models, contact your dealer. •...

  • Page 63: Adjusting The Volume And Tone

    Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call. Press [Volume (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [Volume (+/–)]. •...

  • Page 64: Muting The Microphone

    Adjusting the Volume and Tone Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...
  • Page 65 Adjusting the Volume and Tone Muting the Microphone (Operation with the Boundary Microphone) Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 30), and the LED light on the Boundary Microphone (Page 22) becomes red. Make sure the colour of the LED changes.

  • Page 66: Reducing Microphone Noise (Kx-Vc600 Only)

    Adjusting the Volume and Tone Reducing Microphone Noise (KX-VC600 only) You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].

  • Page 67: Adjusting The Tone

    After a video conference call is finished, the tone setting returns to the value set before starting the call. • When connecting to an MCU or non-Panasonic video conference system, the tone is set to "Standard" and cannot be changed. User Manual...

  • Page 68: Displaying Other Video Sources

    Displaying Other Video Sources Displaying a Computer’s Screen You can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Main video camera Computer Router...
  • Page 69 When using the KX-VC300, you can display the computer’s screen only. When using the KX-VC600, you can switch the display between the combined screen (the computer’s screen, and the video feeds from both you and the other party) and the computer-only screen.
  • Page 70 Displaying Other Video Sources Example: During a 4-party video conference call Site 1 Site 2 Computer’s Screen Site 3 This Site Note (When using the KX-VC600) • In the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes.
  • Page 71 In the following cases, only the computer screen’s image will be shown, even if [PC] is pressed. – You are connected to an MCU or non-Panasonic video conference system. – One or more other parties in the video conference call is using an older software version.
  • Page 72 Note (When using the KX-VC300/KX-VC600) • When connecting to an MCU or non-Panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your computer’s screen.
  • Page 73 Displaying Other Video Sources • When connecting to an MCU or non-Panasonic video conference system: – Even while displaying your computer’s screen, it is also possible for the other party to start sharing their computer’s screen. In this case, note that the other party’s computer screen will be displayed as the...

  • Page 74: Displaying The Sub Video Camera's Image

    Displaying Other Video Sources Displaying the Sub Video Camera’s Image When a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. Main video camera Sub video camera Router Internet DCE: Data Circuit-terminating Equipment...
  • Page 75 Note • When connecting to an MCU or non-Panasonic video conference system, the same image may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your sub video camera’s image.
  • Page 76 Displaying Other Video Sources • When connecting to an MCU or non-Panasonic video conference system: – Even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video...
  • Page 77 Note • Fix your sub video camera and the object so that the image is not blurred. • You cannot perform this operation when connecting to an MCU or non-Panasonic video conference system. Press [Camera Sub]. • The sub video camera’s image is displayed.

  • Page 78: Displaying The Connection Status

    Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.

  • Page 79: Displaying Unit Information

    3 parties displayed under "Site 1", "Site 2" and "Site 3". *1*2 "Frequency" is not displayed when connecting to an MCU or non-Panasonic video conference system. Depending on the other party, "Name" may be blank. User Manual...
  • Page 80 Displaying the Connection Status Press [Back]. • The display returns to the screen in use before the step 1 was performed. User Manual...

  • Page 81: About Enhanced Features

    If you are using the KX-VC300, you can only send images in HD (1280 ´ 720) unless the feature for sending images in Full HD (1920 ´ 1080) has first been enabled by purchasing an activation key card (KX-VCS401) (Page 105).

  • Page 82: Contacts And Settings

    Contacts and Settings Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: "Group/Site": Enter a name for the contact (up to Contact List 24 characters) (Page 115). "Speed Dial": Enter a speed dial number (1–300). "Multi-Point": Use [ ] to select "No".

  • Page 83: Editing Contact Information

    A dialogue box to confirm the saving of settings Note is displayed. • If you are using the KX-VC300, registering a multiple-party contact can only be done after Use [ ] to select "Yes" and press [Enter]. purchasing an activation key card •...

  • Page 84: Deleting A Contact

    Contacts and Settings Press [G]. Use [ ] to select "Contact List" and press • The contact list edit screen is displayed. [Enter]. • The contact list screen is displayed. Use [ ] to select the item you want to edit and make any changes (Page 115).
  • Page 85 RFC. In this case, contact your network administrator. • If you are using the KX-VC300, registering a multiple-party contact can only be done after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 105).

  • Page 86: Changing System Settings

    Contacts and Settings Changing System Use [ ] to select the necessary items and input information (Page 115). Settings Note • You cannot edit "Multi-Point" or Note "Address". • If a video conference call is received while data is being entered, a dialogue box to confirm if you Press [G].

  • Page 87: Setting The Date And Time

    Contacts and Settings Making Network Settings Use [ ] to select "Yes" and press [Enter]. • The system settings screen is displayed. Press [Menu]. • Press [Home]. The Menu screen is displayed. • The Home screen is displayed. Use [ ] to select "Settings"...

  • Page 88: Making Connection Settings

    Contacts and Settings Note Press [Home]. • The Home screen is displayed. • "IP Address", "Subnet mask", and "Default Gateway" can be entered only if "IP Address" is set to "Manual". Making Connection Settings • If the value for "IP Address", "Subnet mask", or "Default Gateway"...
  • Page 89 Selecting "Auto" or "HD" is recommended. • Be careful when changing encryption • If you are using the KX-VC300, "Auto" or settings because doing so may cause you "Full HD" can only be selected after to become unable to communicate with purchasing an activation key card other parties.
  • Page 90 – dealer. "OFF" (default): Prevents the other party from • If you are using the KX-VC300, "Full HD" controlling your PTZ camera. can only be selected after purchasing an "Noise reduction" (KX-VC600 only): Use [ activation key card (KX-VCS401) to enable...

  • Page 91: Making Screen Standby Settings

    Contacts and Settings – "OFF" (default): Disables noise reduction. Enter the length of time (0–99) in minutes until the unit enters screen standby mode (default: 10). Press [G]. Note • A dialogue box to confirm the saving of settings • If you set "0", the unit will not enter screen is displayed.

  • Page 92: Setting The Mic Position (Kx-Vc600 Only)

    Contacts and Settings in accordance with the specified positions, which creates a stereo environment. Use [ ] to select the following items for input: "Welcome Screen Vol.": Press [Enter] and use ] to select the volume level ("OFF", "Low", Setting the MIC Position "Medium"...
  • Page 93 Contacts and Settings – 2 or more Digital Boundary Use [ ] to select the Digital Boundary Microphones: Monaural output Microphone you want to configure and press – 1 Digital Boundary Microphone: Stereo [Enter]. output • When using Digital Boundary Microphones Use [ ] to select the Digital Boundary and an Analogue Boundary Microphone...

  • Page 94: Making Remote Control Settings

    Contacts and Settings • When the Digital Boundary Microphone is When setting Digital Boundary Microphones mute, the sound made by pressing the MIC parallel with the display: Mute button might make " " appear. Display Main video camera Press [G]. •...
  • Page 95 Contacts and Settings Use [ ] to select "Remote Ctrl ID" and press Use [ ] to select "Yes" and press [Enter]. [Enter]. • The remote control settings screen is displayed. When "Remote ID enable" is set to "ON" (Page 95): The dialogue box for changing the ID of the remote control is displayed.

  • Page 96: Making Language Settings

    Contacts and Settings Press [Enter]. Press [Home]. • The Home screen is displayed. Press [G]. • A dialogue box to confirm the saving of settings is displayed. Making Language Settings Use [ ] to select "Yes" and press [Enter]. Press [Menu]. •...

  • Page 97: Performing System Maintenance

    "Activated Features", as follows: – "4-Point Connection": The feature for making multiple-party video conference calls is enabled (KX-VC300 only). – "1080 Full HD": The feature for sending images in Full HD resolution is enabled (KX-VC300 only). –...

  • Page 98: Performing Self Diagnosis

    Contacts and Settings starting a video conference call, using your own display Use [ ] to select "Settings" and press and speakers. [Enter]. • The system settings screen is displayed. Note • Self diagnosis can be performed even when a Press [ ] twice.

  • Page 99: Performing Remote Maintenance

    Contacts and Settings • When someone speaks into the Use [ ] to select "Yes" and press [Enter]. microphone, confirm whether the sound • The remote maintenance screen is displayed. plays back through the speakers. • During self diagnosis, all Boundary Microphones will be set to "Center stereo".

  • Page 100: Making Administrator Menu Settings

    Contacts and Settings Making Administrator Use [ ] to select "Password", then enter the administrator password (4–10 digits). Menu Settings Note • Please enter the administrator password Note that was set during installation. • If a video conference call is received while data •...

  • Page 101: Making Encryption Settings

    • When connecting to an MCU or • The admin menu screen is displayed. non-Panasonic video conference system, set "Encryption" to "OFF" because encryption is not available. Encryption must be disabled on both sides. "Encryption Key": Enter an encryption key (4 to 256 characters [alphanumeric, space, symbols]) (Page 115).

  • Page 102: Making Software Update Settings

    Contacts and Settings • While being entered, the characters of the Use [ ] to select "Update Settings" and encryption key are displayed, but once the press [Enter]. settings are saved, all the characters will be • The update settings screen is displayed. displayed as asterisks (*), and you will no longer be able to check the encryption key on the screen.

  • Page 103: Making Connection Mode Setting

    These settings can only be made in IP mode (Page 103). • Video conference calls to an MCU or a non-Panasonic video conference system through a SIP server using a SIP URI are not guaranteed. • When connecting to an MCU by entering the MCU’s conference room number@IP address,...
  • Page 104 Contacts and Settings "Authentication ID": Enter an authentication ID Use [ ] to select "SIP Settings" and press (1–60 characters [alphanumeric, space, symbols]) [Enter]. (Page 115). &, <, >, comma (,), double quotation • The SIP setting screen is displayed. mark (") cannot be entered.

  • Page 105: Performing System Initialisation

    Contacts and Settings To Confirm the MPR ID Performing System Login to the administrator menu (Page 100). Initialisation • The admin menu screen is displayed. Login to the administrator menu (Page 100). Press [ • The admin menu screen is displayed. •...

  • Page 106: Updating Software

    – "4-Point Connection": The feature for making multiple-party video conference Updating Software calls is enabled (KX-VC300 only). – "1080 Full HD": The feature for sending Login to the administrator menu (Page 100). images in Full HD resolution is enabled •...

  • Page 107: Making Audio Input Settings

    Contacts and Settings The message displayed before the second restart When "Automatic Version Check" is set to "ON" (Page 102): The latest software version is displayed next to "Available Software version :". Proceed to step 5 if there is an update available. When "Automatic Version Check"...

  • Page 108: Saving The Operation Log

    Contacts and Settings Note Press [ • The second page is displayed. • A mass storage class (FAT16 or FAT32 format) compatible USB memory device can be used with this unit. Use [ ] to select "Audio Input" and press •...

  • Page 109: Making Hdmi Settings (For Checking Operation)

    Contacts and Settings Making Local Site Press [Enter]. • The operation log will begin saving. Settings Note • While the operation log is being saved, do You can register up to 10 local sites. The same unit can not remove the USB memory device. This be used in multiple meeting rooms without the need to could damage the unit or corrupt the data.
  • Page 110 1.2 Mbps, 1.5 Mbps, 2.0 Mbps, 2.5 Mbps, Note 3.0 Mbps, 3.5 Mbps, 4.0 Mbps, 4.5 Mbps, • If you are using the KX-VC300, 5.0 Mbps, 5.5 Mbps, 6.0 Mbps, 6.5 Mbps, "Sharpness" can only be selected after 7.0 Mbps, 7.5 Mbps, 8.0 Mbps, 8.5 Mbps, purchasing an activation key card 9.0 Mbps [default], 10.0 Mbps).
  • Page 111 "Subnet mask": Enter the subnet mask. • Selecting "Auto" or "HD" is recommended. "Default Gateway": Enter the IP address of the • If you are using the KX-VC300, "Auto" or default gateway. "Full HD" can only be selected after Note purchasing an activation key card (KX-VCS401) to enable sending images in •...

  • Page 112: Selecting A Local Site

    Contacts and Settings – "ON": You can communicate using a SIP Use [ ] to select "Select local site" and server. press [Enter]. – "OFF": You cannot communicate using a SIP • The select local site screen is displayed. server. Note •...

  • Page 113: Editing Local Site Information

    Contacts and Settings • To return to the site set on the system settings Press [B]. screen, turn off the power and then turn it back • The local site edit screen is displayed. on, or use the following procedure: Repeat steps 1–2.
  • Page 114 Contacts and Settings Use [ ] to select "Select local site" and press [Enter]. • The select local site screen is displayed. Use [ ] to select the local site you want to delete. Press [R]. • A dialogue box to confirm deletion is displayed. Use [ ] to select "Yes"...

  • Page 115: Input

    Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
  • Page 116 Input Table 1 English (For KX-VC300BX/KX-VC600BX/KX-VC300CX/KX-VC600CX/KX-VC300EX/KX-VC600EX) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
  • Page 117 Input Table 2 German (For KX-VC300EX/KX-VC600EX only) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
  • Page 118 Input Table 3 French (For KX-VC300EX/KX-VC600EX only) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
  • Page 119 Input Table 4 Italian (For KX-VC300EX/KX-VC600EX only) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode a à...
  • Page 120 Input Table 5 Spanish (For KX-VC300BX/KX-VC600BX/KX-VC300CX/KX-VC600CX/KX-VC300EX/KX-VC600EX) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
  • Page 121 Input Table 6 Dutch (For KX-VC300EX/KX-VC600EX only) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
  • Page 122 Input Table 7 Portuguese (For KX-VC300BX/KX-VC600BX/KX-VC300CX/KX-VC600CX/KX-VC300EX/ KX-VC600EX) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
  • Page 123 Input Table 8 Russian (For KX-VC300CX/KX-VC600CX only) Cyrillic Mode Latin Mode Number Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred Mode Mode Mode Mode Continued on next page User Manual...
  • Page 124 Input Continued from previous page Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Uppercase Lowercase Uppercase Lowercase Button -preferred -preferred -preferred -preferred Mode Mode Mode Mode A À Á Â Ã Ä Å a à á â ã ä å æ Æ...
  • Page 125 Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B] (When language other than Russian is selected for the display language): latin mode ® number mode ® extended character 1 mode ® extended character 2 mode [B] (When Russian is selected for the display language): Cyrillic mode ®...

  • Page 126: Miscellaneous

    Miscellaneous Changing the Remote Control Batteries For users in Taiwan only Open the cover. Take out the R6 (AA) batteries. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover. User Manual...

  • Page 127: Cleaning The Unit

    Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.

  • Page 128: Additional Information

    → Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
  • Page 129 Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 19). • An error has occurred. → Turn off the unit and restart it. •...
  • Page 130 • The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. User Manual...
  • Page 131 → If you are trying to connect to a non-Panasonic video conference system, a connection might not be possible depending on either your or the other party’s bandwidth settings. Either check your settings and change them, or have the other party do the same (Page 88, Page 110).
  • Page 132 There may be a problem with your communication lines. → Contact your dealer. • If you are trying to connect to an MCU or non-Panasonic video conference system, encryption is enabled on either your or the other party’s side. →...
  • Page 133 Additional Information Problem Cause and Solution The computer or sub video • Cables or cords may not be connected properly. camera’s video is not → Make sure all connections to the unit are correct (Page 68, Page 74). displayed. On the Home screen, press [PC] or [Camera Sub] and then check the computer’s screen or sub video camera’s image (Page 68, Page 74).

  • Page 134: Audio

    Additional Information Audio Problem Cause and Solution The other party cannot hear • The microphone cable is not properly connected. your voice. → Check that the microphone is properly connected to the unit (Page 19). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (Page 98).

  • Page 135: System Settings

    Additional Information Problem Cause and Solution You hear audio feedback. • The microphone is too close to the display or to speakers. → Keep microphones at least 1 m away from any display or speaker. • The display’s volume settings are too high. →...

  • Page 136: If These Messages Appear

    Additional Information If These Messages Appear Message Cause and Solution Call FAILED. Encryption • The encryption settings do not match those of the other party in a video settings (On/Off) must match. conference call. Please change the encryption → Change the encryption settings to match those of the other party setting on one side and try (Page 89, Page 101).
  • Page 137 Additional Information Message Cause and Solution PC is not connected. • A cable or cord is not properly connected. Check the connection. → Check that all cables to the unit are connected properly (Page 68). • The computer is not turned on. →...
  • Page 138 Additional Information Message Cause and Solution Check main camera setting. • A video camera with a different field frequency to the unit has been <Check camera> detected. Set camera operating → Use a video camera with the same field frequency as the unit. frequency to nHz.
  • Page 139 For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
  • Page 140 Additional Information Message Cause and Solution The address is invalid. • The IP address contains an invalid value. → Enter the IP address correctly. The correct format is XXX.XXX.XXX.XXX (dotted format decimal notation). If the IP address contains 1 or 2 digit numbers, enter these numbers as they are.
  • Page 141 LAN cable. Disconnected. • When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected because encryption settings were enabled. →...
  • Page 142 Additional Information Message Cause and Solution Invalid SIP Server Address. • The format of the entered SIP server address is invalid. → Enter the SIP server address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are. Do not enter like [.001].

  • Page 143: Miscellaneous

    Additional Information Miscellaneous Problem Cause and Solution "Safe Mode" is displayed on • A standard definition (640 ´ 480p, 720 ´ 480p) video camera signal has the screen. been detected. → Disconnect the video camera from the unit, and reset the unit by turning Note off its power, then turning it back on.

  • Page 144: Specifications

    Video Inputs Interface HDMI ´ 1, RCA (Component) ´ 1 Video Output KX-VC300: Analogue Boundary Microphone port ´ 1, RCA Audio Input (Stereo) ´ 1, Stereo mini-plug (Headset) ´ 1 KX-VC600: Analogue Boundary Microphone port ´ 1, Digital Boundary Microphone port ´ 1, RCA (Stereo) ´ 1, Stereo mini-plug (Headset) ´...
  • Page 145 Either output can be set through system settings (Page 93). However, when using together with an Analogue Boundary Microphone, or when connecting to an MCU or non-Panasonic video conference system, stereo output may not be available (Page 25). When using together with an Analogue Boundary Microphone, or when connecting to an MCU or non-Panasonic video conference system, the output is monaural.

  • Page 146: Index

    Remote Control Remote Control, setting Remote Maintenance, performing Date and Time, setting Right of Publicity Enabling Multiple-Party Video Conference Calls (KX-VC300 Screen Display only) Screen Layout, changing (2-party call) Enabling the Sending of Images in Full HD Resolution Screen Layout, changing (3-party call)
  • Page 147 Index Self Diagnosis, performing Software Update, setting Sound, setting Specifications, system Sub Video Camera, viewing System Initialisation, performing Tone, Adjusting Troubleshooting Unit Information, viewing 79, 97 Unit Name, setting Volume, adjusting User Manual...
  • Page 148 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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