Installation
Step 2: Program CTX for the Console
Step 2E: Make Attendant Group Assignments on CTX
Enter Program 404, then enter data for the FBs listed below:
6
Enter
Incoming
Line
Groups
FB00 – Press
(only
is allowed in the Strata CTX Release 1.02Mxx) to assign an
Attendant Group number (required).
FB01 – Press
or
to assign the Call Distribution method (either "1: Most Idle First" or
"2: Next Available First" are allowed) (required).
FB02 – Enter an alternative Attendant Destination for Position Busy, if desired (1~32
characters).
FB03 – Select the Attendant Overflow Time in minutes (default is OK).
FB04 – Enter an Overflow Destination for the Attendant group (1~32 characters)
(preferred). This overflow destination for a single Attendant or when all multiple
Attendants set overflow on.
FB05 – Enter the Attendant's Voice Mail ID code.
See specific FB button
information below
Optional
Strata CTX Attendant Console Installation 03/03
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