Panasonic KX-TG1851NZ Operating Instructions Manual

Digital cordless answering system

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KX-TG1851
This unit is Caller ID compatible. To display the caller's
phone number, you must subscribe to Caller ID service.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.

Operating Instructions

Model No.
Digital Cordless Answering System
Model No.
Digital Cordless Phone
KX-TG1851NZ
KX-TG1852NZ
KX-TG1853NZ
KX-TG1855NZ

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Summary of Contents for Panasonic KX-TG1851NZ

  • Page 1: Operating Instructions

    Operating Instructions Digital Cordless Phone KX-TG1851NZ Model No. KX-TG1852NZ KX-TG1853NZ Digital Cordless Answering System KX-TG1855NZ Model No. KX-TG1851 This unit is Caller ID compatible. To display the caller’s phone number, you must subscribe to Caller ID service. Charge the batteries for about 7 hours before initial use.
  • Page 2: Table Of Contents

    Table of Contents Preparation Registering a handset to the base unit ......31 Introduction .
  • Page 3: Introduction

    Preparation Introduction Thank you for purchasing a new Panasonic digital cordless phone. For your future reference Attach or keep original receipt to assist with any repair under warranty. Serial No. (found on the bottom of the base unit) Date of purchase...
  • Page 4: Accessory Information

    Preparation Accessory information Supplied accessories Accessory items Quantity KX-TG1851 KX-TG1852 KX-TG1853 KX-TG1855 AC adaptor for base unit (Part No. PQLV207AL) Telephone line cord Rechargeable batteries AAA (R03) size (Part No. HHR-55AAAB) Handset cover Charger — (Part No. PQLV30055Z) AC adaptor for charger —...
  • Page 5 Preparation Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Model No. Description KX-TGA185AZ Additional Digital Cordless Handset KX-TCA727EX Wall-Mounting Adaptor KX-TCA718EX Belt Clip KX-A272 DECT repeater Note: L When replacing the batteries, use only 2 rechargeable AAA (R03) size nickel metal hydride (Ni-MH) batteries.
  • Page 6: Important Information

    Preparation shock. Confirm that smoke has stopped emitting and contact an Important information authorised service centre. L Do not spill liquids (detergents, General cleansers, etc.) onto the telephone L Use only the AC adaptor supplied with line cord plug, or allow it to become this product, noted on page 4.
  • Page 7 Preparation or skin. The electrolyte may be toxic if – Unplug the telephone line cord from swallowed. the phone jack. L Exercise care when handling the – Unplug the AC adaptor from the AC battery(ies). Do not allow conductive power outlet. L The earpiece on the handset is materials such as rings, bracelets or keys to touch the battery(ies),...
  • Page 8: Controls

    Preparation dependent on local power, is available Base unit (KX-TG1855) for emergency use. C D E Notice for product disposal, transfer, or return L This product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or F G H caller list entries from the memory...
  • Page 9: Displays

    Preparation E Navigator key ({^}/{V}/{>}/{<})/ Icon Meaning ? (Receiver volume: {^}{V}) Handset is accessing F {s} (Speakerphone) base unit. (intercom, G {R} (Recall) paging, changing base H Receiver unit settings, etc.) I Display Handset is on an outside J {R} (Redial/Pause) call.
  • Page 10: Connections

    Preparation Charger (KX-TG1852/KX-TG1853) Connections Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). Hooks Base unit (220–240 V, 50/60 Hz) Hook USE ONLY the supplied AC adaptor (smaller).
  • Page 11: Battery Installation And Replacement

    – Caller ID features (page 22) do not function properly. the unit contacts. L When replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 5, 6. Press the notch on the handset cover firmly and slide it in the direction of the arrow.
  • Page 12: Battery Charge

    Medium Battery charge L When flashing: Needs to be Place the handset on the base unit or charged. charger for about 7 hours before Panasonic Ni-MH battery initial use. performance (supplied batteries) When charging, “Charging” will be displayed. Operation Operating...
  • Page 13: Turning The Power On/Off

    Preparation Proceed with the operation for your model. Turning the power ■ KX-TG1851/KX-TG1852/ on/off KX-TG1853 Press {^} or {V} to select “Set Date & Time”. i {>} Power on ■ KX-TG1855 Press {ih} for about 1 second. Press {^} or {V} to select “Time Settings”.
  • Page 14: Making/Answering Calls

    Making/Answering Calls {^}/{V}: “Yes” i {>} i {ih} Making calls Pause (for PBX/long distance Lift the handset and dial the phone service users) number. A pause is sometimes required when L To correct a digit, press {C/T}. making calls using a PBX or long distance service.
  • Page 15: Useful Features During A Call

    Making/Answering Calls Handset locator Key lock Using this feature, you can locate the The handset can be locked so that no handset if it has been misplaced. calls or settings can be made. Incoming Press {x} on the base unit. calls can be answered, but all other To stop paging, press {x} on the functions are disabled while key lock is...
  • Page 16: Phonebook

    Phonebook L If there is no entry corresponding to the letter you selected, the next Handset phonebook entry will be displayed. L To change the character entry The handset phonebook allows you to mode: make calls without having to dial {R} i {^}/{V}: Select the manually.
  • Page 17: Chain Dial

    Phonebook Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.
  • Page 18: Handset Settings

    Handset Settings Handset settings To customise the handset: {j/OK} Press {^} or {V} to select “Handset Setup”. i {>} Press {^} or {V} to select the desired item in the handset settings menu. i {>} Press {^} or {V} to select the desired item in the sub-menu. i {>} Press {^} or {V} to select the desired setting then press {>}.
  • Page 19: Special Instructions For Time Settings

    Handset Settings Special instructions for time settings Alarm (KX-TG1855) An alarm will sound for 3 minutes at the set time once or daily. Set the date and time beforehand (page 13). {j/OK} {^}/{V}: “Handset Setup” i {>} {^}/{V}: “Time Settings” i {>} {^}/{V}: “Alarm”...
  • Page 20: Base Unit Settings

    *2 Change the recall time, if necessary, depending on the requirements of your service provider/telephone company or PBX. *3 If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. *4 If you forget your PIN, consult your nearest Panasonic service centre.
  • Page 21: Special Instructions For Call Options

    Base Unit Settings Special instructions for call options Selecting area codes to be deleted automatically In some situations, phone numbers stored automatically in the Caller ID list (page 23) will include area codes. If you do not want to dial the area codes when making calls from the Caller ID list, you can store the area codes which you want the unit to delete automatically.
  • Page 22: Caller Id Service

    Caller ID Service L Phone numbers of the last 50 callers will be logged in the caller list. Using Caller ID service L While listening to a message recorded by the answering system using the Important: handset, you can call back the caller L This unit is Caller ID compatible.
  • Page 23: Caller List

    Caller ID Service Erasing caller information Caller list {j/OK} {^}/{V}: “Caller List” i {>} Viewing the caller list and {^}/{V}: Select the desired entry. calling back i {j/OK} {j/OK} {^}/{V}: “Erase” or “Erase All” {^}/{V}: “Caller List” i {>} i {>} Press {V} to search from the most {^}/{V}: “Yes”...
  • Page 24: For Telecom Call Minder Or Telstraclear Message Mailbox Service Subscribers

    Caller ID Service For Telecom Call Minder or TelstraClear Message Mailbox service subscribers To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s Voice Mail system will answer calls for you...
  • Page 25: Answering System Features

    Answering System Features L When the answering system is turned on, the answer on indicator lights up. Answering system Using the handset Available for: KX-TG1855 {j/OK} {^}/{V}: “Answer System” i The answering system can answer and {>} record calls for you when you are {^}/{V}: “Answer On”...
  • Page 26: Listening To Messages

    Answering System Features message recording time (page 30) is set Using the base unit to “Greeting Only”, caller messages Press {6}. will not be recorded and the unit will play L If new messages have been recorded, a different pre-recorded greeting the base unit plays back new message asking callers to call again.
  • Page 27: Direct Command Operation Using The Handset

    Answering System Features Operation Using the handset Skip message (during {j/OK} playback) {^}/{V}: “Answer System” i Enter the “Settings” {>} menu {^}/{V}: “Erase Message” i Play new messages {>} Play all messages {^}/{V}: “Erase All” i {>} Play greeting message {^}/{V}: “Yes”...
  • Page 28: Using The Answering System Remotely

    Answering System Features be entered each time you operate the Remote commands answering system remotely. You can press dial keys to access certain answering system functions Turning remote operation on without waiting for the voice guidance to A 3-digit remote access code must be prompt you.
  • Page 29: Answering System Settings

    Answering System Features {^}/{V}: “Answer System” i Enter your remote access code {>} within 10 seconds after the long beep. {^}/{V}: “Settings” i {>} L The greeting message is played {^}/{V}: “Number of Rings” i back. {>} L You can hang up, or enter your {^}/{V}: Select the desired setting.
  • Page 30: Call Screening

    Answering System Features the call prior to the service provided by your service provider/telephone company. Note: L This service can capture messages while the user is on a dial-up Internet connection. Caller’s recording time You can change the maximum message recording time allotted to each caller, or set the unit to greet callers but not record messages.
  • Page 31: Multi-Unit Operation

    PIN (default: “0000”). i {j/OK} intercom call with another handset L If you forget your PIN, consult while a third handset is on an outside your nearest Panasonic service call. centre. L When the handset has been registered successfully, w will Registering a handset stop flashing.
  • Page 32: Intercom Between Handsets

    You can increase the signal range of the When finished talking, press {ih}. base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 5. Consult your Panasonic dealer for details. Transferring calls Important:...
  • Page 33: Conference Calls

    You can copy handset phonebook Note: entries to the handset phonebook of L If the other handset user does not another compatible Panasonic handset. answer the call within 1 minute, the call will ring at your handset again. Copying one entry Find the desired handset phonebook entry (page 16).
  • Page 34 Multi-unit Operation Copying all entries {k} i {j/OK} {^}/{V}: “Copy All” i {>} Enter the handset number you wish to send the handset phonebook entry to. L When all entries have been copied, “Completed” is displayed. {ih}...
  • Page 35: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended 1 (G), Extended 2 (H), and Cyrillic (I).
  • Page 36 Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P)
  • Page 37: Error Messages

    Useful Information Error messages Error message Cause & solution L Erase unnecessary messages (page 26). Answer Sys. Full L Recording was too short. Try again. Error L Phonebook copy failed. Confirm the other handset Failed (the receiver) is in standby mode and try again. L The receiver’s phonebook memory is full.
  • Page 38 Useful Information Telephone Problem Cause & solution w is flashing. L The handset is not registered to the base unit. Register it (page 31). L The handset is too far from the base unit. Move closer. L The base unit AC adaptor is not connected. Check the connections.
  • Page 39 Useful Information Problem Cause & solution L Clean the charge contacts and charge again The batteries should be charging but the (page 12). battery icon does not change. L The handset is too far from the base unit. Move A busy tone is heard when {C} is pressed.
  • Page 40 (page 31). L You entered the wrong PIN. If you forget your PIN, consult your nearest Panasonic service centre. L Place the handset and the base unit away from other electrical appliances. L There are unviewed missed calls remaining. View...
  • Page 41 Useful Information Problem Cause & solution L You are entering the wrong remote access code. If I cannot operate the answering system you forget the remote access code, store a new remotely. remote access code (page 28). L Press each key firmly. L The answering system is turned off.
  • Page 42: Specifications

    Useful Information : Approx. 53 mm × 81 mm × Charger 91 mm Specifications ■ Mass (weight): : Approx. 190 g ■ Standard: Base unit : Approx. 210 g Base unit GAP (Generic Access Profile) Handset: Approx. 130 g ■ Number of channels: : Approx.
  • Page 43: Index

    Index Power on/off: 13 Recall: 15, 20 Index Recording Greeting message: 25 Additional handsets: 31 Redialling: 14 Alarm: 19 Registration: 31 Answering calls: 14 Repeater: 32 Answering system: 25 Ringtone: 18 Listening to messages: 26 Remote operation: 27 Speakerphone: 14 Settings: 29 Transfer calls: 32 Turning on/off: 25...
  • Page 44 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

This manual is also suitable for:

Kx-tg1852nzKx-tg1853nzKx-tg1855nz

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