Brother MFC-7340 User Manual
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Brother MFC-7340 User Manual

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See also: Service Manual , User Manual
USER'S GUIDE
MFC-7340
MFC-7450
MFC-7840N
Version 0
CHN-ENG

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Summary of Contents for Brother MFC-7340

  • Page 1 USER’S GUIDE MFC-7340 MFC-7450 MFC-7840N Version 0 CHN-ENG...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-7340, MFC-7450 and MFC-7840N (Circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a...

  • Page 3: Approval Information

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.

  • Page 4: Table Of Contents

    Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide (MFC-7840N only) ....................2 Viewing documentation ...................2 Control panel overview ..................6 Loading paper and documents Loading paper and print media ................9 Loading paper in the paper tray...............9 Loading paper in the manual feed slot ............10...
  • Page 5 TX Lock (MFC-7340 only)..................24 Turning the TX Lock on/off ................25 Memory Security (MFC-7450 only)..................25 Secure Function Lock (MFC-7840N only) ..................27 Setting lock ....................30 Restricting dialling....................31 Dial pad restriction ..................31 One Touch restriction ..................31 Speed Dial restriction ..................31...
  • Page 6 Multi-Line connections (PABX) ..............49 External and extension telephones..............49 Operation from extension telephones............49 For Fax/Tel mode only...................50 Connecting an external or extension telephone ..........50 Using a non-Brother cordless external handset ..........50 Using remote codes..................51 Dialling and storing numbers How to dial ......................52 Manual dialling....................52 One touch dialling ..................52...
  • Page 7 Using your remote access code ..............60 Retrieving fax messages ................61 Changing the fax forwarding number ............61 Remote fax commands..................62 Polling Polling receive .....................63 Secure polling ....................63 Delayed polling ....................63 Sequential polling ..................64 Polled transmit ....................64 Setup for polled transmit................64 Setup for polled transmit with a secure code..........65 Printing reports...
  • Page 8 Section V Appendixes Safety and legal Choosing a location .....................82 Important information ...................83 Safety precautions ..................83 IEC60825-1+A2:2001 Specification...............86 Disconnect device ..................86 LAN connection (MFC-7840N only)...............86 Radio interference ..................86 ® International ENERGY STAR Compliance Statement.........87 Important Safety Instructions .................87 Legal limitations for copying ................89 Trademarks......................90 Troubleshooting and routine maintenance Troubleshooting ....................91...
  • Page 9 Specifications General......................144 Print media......................146 Fax........................147 Copy ........................149 Scan ........................150 Print ........................151 Interfaces ......................151 Computer requirements ..................152 Consumable items ..................... 154 Ethernet wired network (MFC-7840N only) ............155 Glossary Index...
  • Page 10 viii...
  • Page 11 Section I General General information Loading paper and documents General setup Security features...

  • Page 12: General Information

    Using the Accessing the Software documentation User’s Guide and Network User’s Guide Thank you for buying a Brother machine! (MFC-7840N only) Reading the documentation will help you make the most of your machine. This User’s Guide does not contain all the...
  • Page 13 Network User’s Guide (MFC- 7840N only) and Quick Setup Guide. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
  • Page 14 Setup Guide. The PDF format is recommended for printing the manuals. Double-click Brother Solutions Center icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) Double-click the Documentation icon.
  • Page 15 General information How to find scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning in Chapter 9 Using ControlCenter2 in Chapter 10 Network Scanning in Chapter 11 (MFC- 7840N only) ®...

  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview MFC-7340 and MFC-7450 have the same keys. MFC-7840N...
  • Page 17 General information...
  • Page 18 Chapter 1 1 Fax and telephone keys: Reports Hook Print the Transmission Verification Report, Help List, Tel Index List, Fax Journal, Press before dialing if you want to make sure a User Settings and Network Configuration* fax machine will answer, and then press Start. (* MFC-7840N only).

  • Page 19: Loading Paper And Documents

    Loading paper and documents Loading paper and Loading paper in the paper tray print media The machine can feed paper from the Printing on plain paper, recycled standard paper tray or manual feed slot. paper or transparencies from the paper tray When you put paper into the paper tray, note the following: Pull the paper tray completely out of the...

  • Page 20: Loading Paper In The Manual Feed Slot

    Chapter 2 Loading paper in the manual Put paper in the tray, and make sure that the paper is below the maximum paper feed slot mark (1). The side to be printed on must be face down. You can load envelopes and special print media one at a time into this slot.
  • Page 21 Loading paper and documents Printing on thick paper, bond paper, Using both hands, slide the manual feed slot paper guides to the width of the labels and envelopes paper that you are going to use. When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine.
  • Page 22 Chapter 2 Using both hands, slide the manual feed Note slot paper guides to the width of the • Put the paper into the manual feed slot paper that you are going to use. with the side to be printed face up. •...

  • Page 23: Unprintable Area

    Loading paper and documents Unprintable area Unprintable area for faxes and copies The printable area of your machine begins at approximately 3 mm from the top and bottom and 2 mm from both sides of the paper. 1 3 mm 2 2 mm Note (For copies) The unprintable area shown...

  • Page 24: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended paper and print media other print media To get the best print quality, we suggest using Print quality may vary according to the type of the following paper. paper you are using. You can use the following types of print Paper Type Item media: plain paper, bond paper, recycled Plain Paper...

  • Page 25: Handling And Using Special Paper

    Loading paper and documents Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray A4, Letter, Executive, Plain paper and recycled up to 250 A5, A6, B5, B6 paper (80 g/m Transparency up to 10 Manual Feed Slot Width: 76.2 to 220 mm Plain paper, recycled...
  • Page 26 If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure.
  • Page 27 • that cannot be arranged neatly when machine. This damage is not covered stacked under any Brother warranty or service • that are made of paper that weighs more agreement. than the paper weight specifications for...

  • Page 28: Loading Documents

    Chapter 2 Loading documents Labels The machine will print on most types of labels designed for use with a laser machine. Labels Using the automatic should have an adhesive that is acrylic-based document feeder (ADF) since this material is more stable at the high temperatures in the fuser unit.

  • Page 29: Using The Scanner Glass

    Loading paper and documents Using the scanner glass Make sure documents written with ink are completely dry. You can use the scanner glass to fax, copy or Documents to be faxed must be from 148 scan pages of a book or one page at a time. to 215.9 mm wide and from 148 to Documents can be up to 215.9 mm wide and 355.6 mm long, and of a standard weight...

  • Page 30: General Setup

    General setup Mode timer Paper size You can use seven sizes of paper for printing The machine has three mode keys on the copies: A4, Letter, Executive, A5, A6, B5 and control panel: Fax, Scan, and Copy. B6 and two sizes for printing faxes: A4 or You can set how much time the machine Letter.

  • Page 31: Volume Settings

    General setup Volume settings Press a or b to choose Off, Low, Med or High. Press OK. Ring volume Press Stop/Exit. You can choose a ring volume level from a You can also adjust the speaker volume with range of settings, from High to Off. the control panel keys.

  • Page 32: Sleep Time

    Chapter 3 Setting the fax logic Sleep time Setting the sleep time reduces power You can change the transmission process consumption by turning off the fuser while the when you send or receive the fax manually machine is idle. with an external telephone. You can choose how long the machine must Easy mode: be idle (from 00 to 99 minutes) before it goes...

  • Page 33: Dial Prefix

    General setup Dial prefix The dial prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send.

  • Page 34: Security Features

    If the LCD shows Verify:, re-enter the Copying new password. Press OK. PC printing Scanning Press Stop/Exit. Note • To print the faxes in memory, turn off TX Lock. • If you forget the TX Lock password, please call your Brother dealer for service.

  • Page 35: Turning The Tx Lock On/Off

    Security features Turning the TX Lock on/off Memory Security (MFC-7450 only) If you enter the wrong password when following the instructions below, the LCD Memroy Security lets you prevent shows Wrong Password. Re-enter the unauthorized access to the machine. correct password. While Memory Security is on, the following operations are available: Turning TX Lock on...
  • Page 36 Wrong Password. Re-enter the will not need to set it, again. correct password. • If you forget the Memory Security password, please call your Brother dealer. Turning memory security on Press Menu, 1, 7, 1. Press Menu, 1, 7, 1.

  • Page 37: Secure Function Lock (Mfc-7840N Only)

    Press Stop/Exit. to use the machine. Make a careful note of your password. If you Changing the password for the forget it, please call your Brother dealer for administrator service. Press Menu, 1, 7, 1. Print includes PC-Fax Send as well as all print jobs.
  • Page 38 Chapter 4 Setting up the Public user Setting up restricted users You can set up the Public user. Public users You can set up users with restrictions and a do not need to enter a password. password. Press Menu, 1, 7, 1. Note You must disable at least one function to Press a or b to choose Setup User.

  • Page 39: Switching Users

    Security features Turning Secure Function Lock on/off Switching Users If you enter the wrong password when This setting allows a restricted user to log on following the instructions below, the LCD will the machine when Secure Function Lock is show Wrong Password. Re-enter the turned on.

  • Page 40: Setting Lock

    Press OK. Make a careful note of your password. If you Enter your four-digit password. forget it, please call your Brother dealer. Press OK. While Setting Lock is On, you cannot change the following settings without a password: Enter a four-digit number for the new password.

  • Page 41: Restricting Dialling

    Security features Restricting dialling Press Stop/Exit. Note This feature is to prevent users from sending • The Enter # twice setting will not work a fax or call to a wrong number by if you lift an external handset or press the mistake.You can set the machine to restrict Hook key before entering the number.
  • Page 42 Chapter 4...
  • Page 43 Section II Sending a fax Receiving a fax Telephone and external devices Dialling and storing numbers Remote fax options Polling Printing reports...

  • Page 44: Sending A Fax

    Sending a fax How to fax Sending a fax from the scanner glass Entering fax mode You can use the scanner glass to fax the pages of a book, or a single page at a time. To enter fax mode press (Fax), and the The documents can be up to Letter or A4 key will glow green.

  • Page 45: Cancelling A Fax In Progress

    Sending a fax Cancelling a fax in progress Cancelling a broadcast in progress Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling While broadcasting you can cancel the fax or sending, the LCD will show currently being sent or the whole broadcast 2.Exit, press 1 to cancel the 1.Clear...

  • Page 46: Additional Sending Operations

    Chapter 5 Additional sending 3.Urgent operations 4.Confidential Instead of using one of the preset comments, you can enter two personal messages of your Sending faxes using multiple own, up to 27 characters long. Use the chart settings on page 143 for help entering characters. (See Composing your own comments Before you send a fax, you can change any on page 36.)

  • Page 47: Contrast

    Sending a fax Contrast Enter two digits to show the number of pages you are sending. Press OK. For most documents the default setting of For example, enter 0, 2 for 2 pages or 0, Auto will give the best results. It 0 to leave the number of pages blank.

  • Page 48: Changing Fax Resolution

    Chapter 5 Changing fax resolution Dual access The quality of a fax can be improved by You can dial a number, and start scanning the changing the fax resolution. Resolution can fax into memory—even when the machine is be changed for the next fax or for all faxes. sending from memory, receiving faxes or printing PC data.

  • Page 49: Overseas Mode

    Sending a fax Delayed fax Sending in real time for all faxes Make sure you are in Fax mode You can store up to 50 faxes in the memory to be sent within a twenty four hour period. Press Menu, 2, 2, 5. Make sure you are in Fax mode Press a or b to choose On.

  • Page 50: Checking And Cancelling Waiting Jobs

    Chapter 5 Checking and cancelling Out of memory message waiting jobs If you get an Out of Memory message while scanning the first page of a fax, press Check which jobs are still waiting in the memory Stop/Exit to cancel the fax. to be sent.

  • Page 51: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 42.) Choosing the receive mode Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the...

  • Page 52: Using Receive Modes

    Chapter 6 Using receive modes Manual Manual mode turns off all automatic Some receive modes answer faxes answering functions. automatically (Fax Only and Fax/Tel). You may want to change the ring delay before To receive a fax in Manual mode press Start using these modes.

  • Page 53: Receive Mode Settings

    Receiving a fax Receive mode settings Press Menu, 2, 1, 2. Press a or b to choose how long the Ring delay machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). The ring delay sets the number of times the Press OK.

  • Page 54: Setting The Print Density

    Chapter 6 Additional receiving Setting the print density operations You can adjust the print density to make your printed pages darker or lighter. Printing a reduced incoming Make sure you are in Fax mode Press Menu, 2, 1, 7. If you choose On, the machine automatically reduces each page of an incoming fax to fit on Press a to make the print darker.

  • Page 55: Receiving Faxes Into Memory

    Receiving a fax Receiving faxes into memory Printing a fax from the memory As soon as the paper tray becomes empty during fax reception, the screen will display If you are using the Fax Storage feature No Paper, asking you to put paper in the (Menu, 2, 5, 1), you can still print a fax from paper tray.

  • Page 56: Telephone And External Devices

    DTMF mode, please switch your mode as follows. Contact your local telephone After a few rings, the LCD will show the company or Brother dealer in the case that telephone number of your caller (and name, if the feature does not work normally.
  • Page 57 Telephone and external devices The ID Unknown message means the Press a or b to choose Print Report. call originated outside your Caller ID Press OK. service area. If no ID is stored, the beeper will sound and No Caller ID will appear on the The ID Withheld message means the LCD.

  • Page 58: Connecting An External Tad

    Chapter 7 Connecting an external Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) Record the outgoing message on your You can connect an external Telephone external TAD. Answering Device (TAD) to the same line as your machine.

  • Page 59: Multi-Line Connections (Pabx)

    If you answer a fax call on an extension the fax machine for you. telephone, or an external telephone that is Brother does not recommend the use of a correctly connected to the machine into the PABX line. PABX limitations in general can...

  • Page 60: For Fax/Tel Mode Only

    When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- If your non-Brother cordless telephone is ringing) to alert you to pick up a voice call. connected to the telephone line cord (see page 50) and you typically carry the cordless Lift the external telephone’s handset, and...

  • Page 61: Using Remote Codes

    Telephone and external devices Using remote codes Make sure you are in Fax mode Press Menu 2, 1, 4. Remote Activation code Press a or b to choose On (or Off). If you answer a fax call on an extension or Press OK.

  • Page 62: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Speed dialling Press Search/Speed Dial, and then the three You can dial in any of the following ways. digit Speed Dial number. (See Storing speed dial numbers on page 54.) Manual dialling Use the dial pad to enter all the digits of the telephone or fax number.

  • Page 63: Fax Redial

    Dialling and storing numbers Storing numbers Note • If you do not enter a letter and press OK in You can set up your machine to do the c, all registered names will appear. Press following types of easy dialling: One Touch, a or b to scroll until you find the name you Speed Dial and Groups for Broadcasting are looking for.

  • Page 64: Storing Speed Dial Numbers

    Chapter 8 Press the One Touch key where you Use the dial pad to enter a three-digit want to store a number. Speed Dial location number (001-200). Press OK. Enter the number (up to 20 characters). Press OK. Enter the number (up to 20 characters) Press OK.

  • Page 65: Changing One Touch And Speed Dial Numbers

    Dialling and storing numbers Changing one touch and Press Menu, 2, 3, 3. speed dial numbers Choose an empty location where you want to store the group in one of the If you try to store a One Touch or Speed Dial following ways: number over an existing number, the LCD will Press a One Touch key.

  • Page 66: Combining Quick Dial Numbers

    Chapter 8 Do one of the following: Press Search/Speed Dial, 003, 7001 (on the dial pad), and Start. Enter the pinyin using the dial pad (up to 15 characters). This would dial ‘555-7001’. You can also add Press OK. a pause by pressing the Redial/Pause key. Press OK to store the number Tone or pulse without a pinyin.

  • Page 67: Remote Fax Options

    The MFC-7450 and MFC-7840N can store faxes to up to 4 days if there is a power failure. The faxes stored in the MFC-7340 memory will be deleted.

  • Page 68: Pc Fax Receive

    Software User’s Guide on the faxes to up to 4 days if there is a power CD-ROM.) failure. The faxes stored in the MFC-7340 memory will be deleted. Press Menu, 2, 5, 1. • PC Fax Receive is not supported in Mac Press a or b to choose OS.

  • Page 69: Changing Remote Fax Options

    MFC-7450 and MFC-7840N can store faxes to up to 4 days if there is a power Erase All Doc? failure. The faxes stored in the MFC-7340 1.Yes 2.No memory will be deleted. Turning off remote fax Print All Fax? 1.Yes 2.No...

  • Page 70: Remote Retrieval

    Chapter 9 Remote retrieval Using your remote access code The remote retrieval feature lets you retrieve your stored fax messages when you are not Dial your fax number from a telephone at the machine. You can call your machine or another fax machine using touch from any touch tone phone or fax machine, tone.

  • Page 71: Retrieving Fax Messages

    Remote fax options Retrieving fax messages Changing the fax forwarding number Dial your fax number from a telephone You can change the default setting of your fax or another fax machine using touch forwarding number from another telephone or tone. fax machine using touch tone.

  • Page 72: Remote Fax Commands

    Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the fax forwarding or...

  • Page 73: Polling

    Secure Polling lets you restrict who can get receive the message Connection Fail. the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.

  • Page 74: Sequential Polling

    Chapter 10 Polled transmit Sequential polling Sequential polling lets you request Polled transmit lets you set up your machine documents from several fax machines in one to wait with a document so another fax operation. machine can call and retrieve it. Make sure you are in Fax mode Setup for polled transmit Press Menu, 2, 1, 8.

  • Page 75: Setup For Polled Transmit With A Secure Code

    Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.

  • Page 76: Printing Reports

    Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The and manually.

  • Page 77: Reports

    Printing reports Reports How to print a report The following reports are available: Press Reports. 1 XMIT Verify Do one of the following: Displays the Transmission Verification Press a or b to choose the report you Report for your last outgoing 200 faxes want.
  • Page 78 Chapter 11...

  • Page 79: Section Iii Copy

    Section III Copy Making copies...

  • Page 80: Making Copies

    Making copies How to copy Making multiple copies Entering copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. Use the dial pad to enter the number of Stack Copies:01 copies (up to 99). nnonn 100% Auto...

  • Page 81: Copy Options (Temporary Settings)

    Making copies Copy options Custom(25-400%) allows you to enter a ratio from 25% to 400% in 1% increments. (temporary settings) To enlarge or reduce the next copy follow the instructions below: When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys.

  • Page 82: Using The Options Key

    Chapter 12 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Options Page Press a or b, then press OK Press a or b, then press OK Quality Auto* Text...

  • Page 83: Improving Copy Quality

    Making copies Improving copy quality Sorting copies using the ADF You can choose from a range of quality You can sort multiple copies. Pages will be settings. The default setting is Auto. stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Auto Auto is the recommended mode for Make sure you are in Copy mode...

  • Page 84: Adjusting Contrast

    Chapter 12 Adjusting contrast Making N in 1 copies (page layout) Contrast You can reduce the amount of paper used Adjust the contrast to help an image look when copying by using the N in 1 copy sharper and more vivid. feature.

  • Page 85: Out Of Memory Message

    Making copies Repeat h and i for each page of the 4 in 1 (L) layout. After all the pages have been scanned, press 2 in h to finish. Out of memory If you are copying from the ADF: message Insert your document face up in the direction shown below: If the memory becomes full while you are...
  • Page 86 Chapter 12...

  • Page 87: Section Iv Software

    Section IV Software Software and Network (MFC-7840N only) features...

  • Page 88: Software And Network (Mfc-7840N Only) Features

    If you have not installed the software, see Chapter 1. ® ControlCenter3 (for Windows ® ControlCenter2 (for Macintosh From the Start menu, point to Brother, MFC-XXXX from the programs group, Remote Setup then click User’s Guides in HTML Faxing from your computer format.

  • Page 89: For Macintosh

    ® For Macintosh ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your CD-ROM drive. Double-click the Documentation icon. Double-click your language folder, and then double-click the top page file. Click on the manual you want (USER’S GUIDE, SOFTWARE USER’S GUIDE...
  • Page 90 Chapter 13...
  • Page 91 Section V Appendixes Safety and legal Troubleshooting and routine maintenance Menu and features Specifications Glossary...

  • Page 92: Safety And Legal

    Safety and legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° C and 32.5° C and the humidity is between 20% to 80% (without condensation).

  • Page 93: Important Information

    Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. DO NOT place any objects on the machine, or obstruct the air vents.
  • Page 94 WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 95 Safety and legal DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. If moving your machine, use the handholds provided.

  • Page 96: Iec60825-1+A2:2001 Specification

    IEC60825-1+A2:2001 Specification This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.

  • Page 97: International Energy Star Compliance Statement

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. Important Safety Instructions 1 Read all of these instructions.
  • Page 98 For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...

  • Page 99: Legal Limitations For Copying

    Safety and legal Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.

  • Page 100: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

  • Page 101: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.

  • Page 102: Sending Faxes

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 103 ® ® (For Windows XP and Windows Server 2003) Click the Start button and choose Printers and Faxes. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked. ® (For Windows 2000) Click the Start button and choose Settings and then Printers. Right-click Brother MFC-XXXX Printer.
  • Page 104 Scanning difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. ® ® Presto! PageManager , click File, Select source and choose the TW-Brother MFC-XXXX.

  • Page 105: Print Quality Difficulties

    Troubleshooting and routine maintenance Print quality difficulties Difficulties Suggestions Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray.
  • Page 106 To add port 137 for network scanning, network printing and network PC Fax receiving, enter the information below: 1. In Description of service: - Enter any description, for example “Brother PC Fax receiving” 2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network: Enter “Localhost”.
  • Page 107 Click the Add port... button. To add port 54926 for Network PC Fax, enter the information below: 1. In Name: Enter any description. (for example “Brother PC Fax”) 2. In Port number: Enter “54926”. 3. Make sure UDP is chosen. Then click OK.

  • Page 108: Improving The Print Quality

    Improving the print quality Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 14.) ABCDEFGH abcdefghijk Make sure that you choose the appropriate media type in the printer...
  • Page 109 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 127.) Ghost The fuser unit may be contaminated. Call your Brother dealer for service. Check the paper type and quality. (See Acceptable paper and other print media on page 14.)
  • Page 110 Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180°...
  • Page 111 The drum unit may be damaged. Put in a new drum unit. (See 0 1 2 3 4 Replacing the drum unit on page 127.) The fuser unit may be contaminated. Call your Brother dealer for Toner specks service. Clean the primary corona wire inside the drum unit by sliding the green tab.
  • Page 112 The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 127.) 0 1 2 3 4 The fuser unit may be smudged. Call your Brother dealer for service. Black lines down the page Printed pages have toner...

  • Page 113: B Troubleshooting And Routine Maintenance

    Troubleshooting and routine maintenance Examples of poor print Recommendation quality Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper. (See Device Options (For ® ® Windows ) or Print Settings (For Macintosh ) in the Software User's Guide on the CD-ROM.) Turn the paper over in the paper tray, and print again.

  • Page 114: Telephone Line Interference

    Telephone line interference If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations. Press Menu, 2, 0, 1. Press a or b to choose Basic(for VoIP) or Normal or High (MFC-7450 and MFC-7840N).

  • Page 115: Error And Maintenance Messages

    The most common error and maintenance messages are shown below. You can clear most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message...
  • Page 116 Cooling Down, and If the fan is not spinning do one of the Wait for a while. following: (MFC-7340 only) See Transferring your faxes or Fax Journal report on page 110 before disconnecting the machine so you will not lose any important messages.
  • Page 117 Troubleshooting and routine maintenance Error Message Cause Action The temperature of fuser unit (MFC-7340 only) Fuser Error does not rise at a specified Received fax messages still in memory will temperature within specified time. be lost when the machine is turned off.
  • Page 118 The machine has a mechanical Do one of the following: Print Unable XX problem. (XX = Enter Code) (MFC-7340 only) See Transferring your faxes or Fax Journal report on page 110 before disconnecting the machine so you will not lose any important messages.
  • Page 119 The machine has a mechanical Do one of the following: Scan Unable XX problem. (XX = Enter Code) (MFC-7340 only) See Transferring your faxes or Fax Journal report on page 110 before disconnecting the machine so you will not lose any important messages.

  • Page 120: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Transferring faxes to your PC Journal report You can transfer the faxes from your machine’s memory to your PC. If the LCD shows: Make sure that you have installed Init Unable XX MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC.

  • Page 121: Document Jams

    Troubleshooting and routine maintenance Document jams Document is jammed under the document cover If the document is jammed, follow the steps Take out any paper from the ADF that is below. not jammed. Note Lift the document cover. After removing a jammed document, check that no paper scraps are left in the Pull the jammed document out to the machine that could cause another jam.

  • Page 122: Paper Jams

    If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine. • If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
  • Page 123 Troubleshooting and routine maintenance If you cannot pull the jammed paper out CAUTION of the output tray opening, take the paper tray completely out of the We recommend that you place the drum machine. unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
  • Page 124 Paper is jammed at the back of the Pull the tabs toward you to open the fuser cover (1). machine Open the front cover. Pull the jammed paper out of the fuser Slowly take out the drum unit and toner unit.
  • Page 125 Troubleshooting and routine maintenance Paper is jammed inside the drum unit Push down the green lock lever and take the toner cartridge out of the drum unit. and toner cartridge assembly Open the front cover. Slowly take out the drum unit and toner CAUTION cartridge assembly.

  • Page 126: Routine Maintenance

    Routine maintenance Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever will lift automatically. WARNING Use neutral detergents. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the...

  • Page 127: Cleaning The Scanner Glass

    Troubleshooting and routine maintenance Cleaning the scanner glass Wipe the outside of the machine with a soft cloth to remove dust. Turn off the machine. Unplug the telephone line cord first, disconnect all cables and then unplug the power cord from the electrical socket.

  • Page 128: Cleaning The Laser Scanner Window

    Cleaning the laser scanner Plug the machine’s power cord back into the electrical socket first, and reconnect window all cables and telephone line cord. Turn on the machine. WARNING Note In addition to cleaning the scanner glass Use neutral detergents. and glass strip with a soft lint-free cloth moistened with water, run your finger tip DO NOT use cleaning materials that...
  • Page 129 Troubleshooting and routine maintenance CAUTION To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration. WARNING HOT SURFACE We recommend that you place the drum After you have just used the machine, some unit on a clean, flat surface with a sheet of internal parts of the machine will be disposable paper or cloth underneath it in...

  • Page 130: Cleaning The Corona Wire

    Put the drum unit and toner cartridge Slowly take out the drum unit and toner assembly back in the machine. cartridge assembly. Close the front cover. CAUTION Plug the machine’s power cord back into We recommend that you place the drum the electrical socket first, and then plug unit and toner cartridge assembly on a in the telephone line cord.
  • Page 131 Troubleshooting and routine maintenance Clean the primary corona wire inside the Plug the machine’s power cord back into drum unit by gently sliding the green tab the electrical socket first, and then from right to left and left to right several reconnect all cables and telephone line times.

  • Page 132: Cleaning The Drum Unit

    Cleaning the drum unit To prevent damage to the machine caused by static electricity, DO NOT touch the If you have print quality problems, clean the electrodes shown in the illustration. drum unit as follows: Turn off the machine. Unplug the telephone line cord first, and then unplug the power cord from the electrical socket.
  • Page 133 Troubleshooting and routine maintenance Put the print sample in front of the drum Put the toner cartridge back into the unit, and find the exact position of the drum unit until you hear it lock into place. poor print. If you put the cartridge in properly, the green lock lever will lift automatically.

  • Page 134: Replacing The Consumable Items

    Replacing the consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. Toner cartridge Drum unit Order No. TN-2115, TN-2125 Order No. DR-2150 Note • Discard used consumable items according to local regulations, keeping it separate from domestic waste.
  • Page 135 Troubleshooting and routine maintenance Slowly take out the drum unit and toner WARNING cartridge assembly. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine, DO NOT touch the shaded parts shown in the illustration.
  • Page 136 If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.

  • Page 137: Replacing The Drum Unit

    Troubleshooting and routine maintenance Put the new toner cartridge firmly into Put the drum unit and toner cartridge the drum unit until you hear it lock into assembly back in the machine. place. If you put it in properly, the lock lever will lift automatically.
  • Page 138 Note The drum unit is a consumable item, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job.
  • Page 139 Troubleshooting and routine maintenance Note To prevent damage to the machine caused Be sure to seal up the used drum unit by static electricity, DO NOT touch the tightly in a bag so that toner powder does electrodes shown in the illustration. not spill out of the unit.

  • Page 140: Machine Information

    You can see the machine’s serial number on the LCD. Put the new drum unit and toner (For MFC-7340) Press Menu, 4, 1. cartridge assembly in the machine. (For MFC-7450) Press Menu, 5, 1. (For MFC-7840N) Press Menu, 6, 1.

  • Page 141: Packing And Shipping The Machine

    Troubleshooting and routine maintenance Packing and shipping Pack the drum unit and toner cartridge assembly, AC cord and printed the machine materials in the original carton as shown below: CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing.

  • Page 142: Menu And Features

    Menu and features On-screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.

  • Page 143: How To Access The Menu Mode

    Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. (MFC-7340 only) Press 4 for Machine Info. menu. (MFC-7450 only) Press 4 for Printer menu. Press 5 for Machine Info. menu.

  • Page 144: Menu Table

    Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General 1.Mode Timer 0 Sec Fax mode and the time Setup...
  • Page 145 LCD. b -nnnon+ a b -nnonn+ a* b -nonnn+ a b -onnnn+ a — Prohibits most 7.Security 1.TX Lock (MFC-7340 only) operations except receiving faxes. — Stops unauthorized 1.Mem Security (MFC-7450 only) users from most operations except receiving faxes into the memory.
  • Page 146 Main Menu Submenu Menu Selections Options Descriptions Page Sets the pseudo/double- 2.Fax 1.Setup Receive 2.F/T Ring Time 20 Secs ring time in Fax/Tel (continued) (continued) 30 Secs* mode. 40 Secs 70 Secs Receives fax messages 3.Fax Detect without pressing Start. On (l51, #51) Allows you to answer all 4.Remote Codes...
  • Page 147 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Combines delayed 2.Fax 2.Setup Send 4.Batch TX faxes going to the same (continued) (continued) Off* fax number at the same time of day into one transmission. Sends a fax without 5.Real Time TX Next Fax:On using the memory.
  • Page 148 Main Menu Submenu Menu Selections Options Descriptions Page Sets the interval for 2.Fax 4.Report Setting 2.Journal Period Off automatic printing of the (continued) (continued) Every 50 Faxes* Fax Journal. Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the machine to 5.Remote Fax Opt...
  • Page 149 Menu and features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the equalization 2.Fax 0.Miscellaneous 1.Compatibility High for transmission (MFC-7450 and (continued) difficulties. MFC-7840N only) VoIP service providers Normal* offer fax support using Basic(for VoIP) various standards. If you regularly experience fax Factory setting transmission errors,...
  • Page 150 Main Submenu Menu Selections Options Descriptions Page Menu — Chooses the 5.LAN 1.TCP/IP 1.BOOT Method Auto* (MFC- BOOT method Network Static 7840N that best suits User’s only) your needs. Guide on RARP BOOTP CD-ROM. DHCP — [000-255]. Enter the IP 2.IP Address [000-255].
  • Page 151 Menu and features Main Submenu Menu Selections Options Descriptions Page Menu — Enable or Disable 5.LAN 1.TCP/IP 0.IPv6 (MFC- the IPv6 protocol. Network (continued) Off* 7840N If you want to use User’s only) the IPv6 protocol, Guide on visit (continued) http://solutions.br CD-ROM.
  • Page 152 Options Descriptions Page — — You can check the serial 4.Machine 1.Serial No. number of your machine. Info. (MFC-7340) — You can check the 2.Page Counter Total number of total pages the 5.Machine Fax/List machine has printed Info. during its life.

  • Page 153: Entering Text

    Menu and features Entering text When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters.

  • Page 154: D Specifications

    General Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity 16 MB (MFC-7340) 32 MB (MFC-7450 and MFC-7840N) LCD (liquid crystal display) 10 characters × 2 lines Power Source 220 - 240V 50/60Hz Power Consumption Peak:...
  • Page 155 Specifications Temperature Operating: 10 to 32.5°C Storage: 5 to 35°C Humidity Operating: 20 to 80% (without condensation) Storage: 10 to 90% (without condensation) ADF (automatic document Up to 35 pages (Staggered) (80 g/m feeder) Recommended Environment for Best Results: Temperature: 20 to 30°C Humidity: 50% - 70% Paper:...

  • Page 156: Print Media

    Print media Paper Input Paper Tray Paper Type: Plain paper, Transparencies or Recycled paper Paper Size: Letter, A4, B5 (ISO), A5, B6, A6 and Executive Paper Weight: 60 to 105 g/m Maximum paper tray capacity: Up to 250 sheets of 80 g/m plain paper Manual Feed Slot Paper Type:...

  • Page 157: Fax

    Specifications Compatibility ITU-T Group 3 Coding System MH/MR/MMR (MFC-7340) MH/MR/MMR/JBIG (MFC-7450 and MFC-7840N) Modem Speed Automatic Fallback: 14,400 bps (MFC-7340) 33,600 bps (MFC-7450 and MFC-7840N) Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max.
  • Page 158 ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 159: Copy

    Specifications Copy Colour/Monochrome Monochrome Document Size ADF Width: 148 to 215.9 mm ADF Length: 148 to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Copy Width: Max. 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 600 ×...

  • Page 160: Scan

    Scanning Width Max. 210 mm Greyscale 256 levels ® ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows (resolution up to 19200 × XP/Windows Vista 19200 dpi can be chosen by using the Brother scanner utility)

  • Page 161: Print

    BR-Script3 (PPD file) for Mac OS X 10.2.4 or greater HQ1200 (2400 × 600 dpi), 600, 300 dpi Resolution Print Speed (MFC-7340 only) Up to 20 pages/minute (A4 size) (MFC-7450 and MFC-7840N only) Up to 22 pages/minute (A4 size) First Print Out Time Less than 10 seconds.

  • Page 162: Computer Requirements

    Computer requirements Minimum System Requirements and Supported PC Software Functions Computer Platform & Supported Processor Minimum Recom- Hard Disk Operating System Interface Minimum mended Space to install Version Software Speed Functions Drivers Applica- tions Printing, USB, 64 MB 256 MB 150 MB 310 MB ®...
  • Page 163 Mac OS ® 10.4.4 or G4/G5, Intel greater Core™ Processor ® Microsoft Internet Explorer 5.5 or greater. For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported.

  • Page 164: Consumable Items

    Drum yield is approximate, and may vary by type of use. Note • Brother does not recommend the use of consumables other than genuine Brother cosumables. • Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.

  • Page 165: Ethernet Wired Network (Mfc-7840N Only)

    Client computers with a web browser supporting Java™. ® PC Fax Send for Mac ® Printing only for Windows Server 2003 ® Mac OS X 10.2.4 or greater (mDNS) BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com/.

  • Page 166: E Glossary

    Glossary ADF (automatic document feeder) Coding method The document can be placed in the ADF Method of coding the information and scanned one page at a time contained in the document. All fax automatically. machines must use a minimum standard of Modified Huffman (MH).
  • Page 167 Glossary Journal Period F/T Ring Time The length of time that the Brother The pre-programmed time period machine pseudo/double-rings (when the between automatically printed Fax Receive Mode setting is Fax/Tel) to notify Journal Reports. You can print the Fax you to pick up a voice call that it answered.
  • Page 168 Search Polling The process of a fax machine calling An electronic, alphabetical listing of stored another fax machine to retrieve waiting fax One Touch, Speed Dial and Group messages. numbers. Pulse Speed Dial A form of rotary dialling on a telephone A pre-programmed number for easy line.

  • Page 169: Index

    Automatic using ADF ..........73 fax receive ..........42 using scanner glass ......74 easy receive ........43 Cordless telephone (non-Brother) ... 50 Fax Detect .........43 Cover page ..........36 fax redial ..........53 custom comments ........ 36 for all faxes ........... 37 for next fax only ........
  • Page 170 Equalization ...........104 real time transmission ....... 38 Error messages on LCD ......105 resolution ........... 38 Comm. Error ........105 telephone line interference ....104 Init Unable XX ........107 Fax/Tel mode No Paper ..........107 answering at extension telephones ..49 Not Registered ........52 easy receive .........
  • Page 171 checking the remaining life of size of document ......149 drum unit ..........130 size of paper ........147 replacing tray capacity ......... 15 drum unit ..........127 type ..........14 toner cartridge ........124 PC Fax Manual See Software User’s Guide on the dialling ...........52 CD-ROM.
  • Page 172 using ..........52 restricting dialling ........31 Secure function lock administrator password ..... 27 Public user ........28 Redial/Pause key ........53 restricted users ........28 Reducing Secure key ..........8 copies ............71 Setting lock ........... 30 incoming faxes ........44 Serial number Remote retrieval ........60 how to find ....See inside front cover access code ..........60...
  • Page 173 Volume, setting beeper ...........21 ring ............21 speaker ..........21 ® Windows See Software User’s Guide on the CD-ROM.
  • Page 175 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchsed in their own countries.

This manual is also suitable for:

Mfc-7450Mfc-7840n

Table of Contents