Troubleshooting; If The Button Is Not Displayed On The Main Menu Screen - Canon Cloud Portal User Manual

Troubleshooting

If the Button is Not Displayed on the Main Menu Screen
Even when this application has been installed on the machine and started, if the button for this
application is not displayed on the Main Menu screen of the machine's touch panel display, the
following reasons may be the cause.
If the FTP Port Number is already in use:
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Specify the FTP Port Number again.
For information on specifying the FTP Port Number, see "Specifying Cloud Service Settings, " on p. 2-2.
If the number of MEAP applications running on the machine have exceeded the
maximum (19 applets):
Stop the MEAP applications you do not want to use. You can stop MEAP applications from the MEAP
Application Management screen in SMS. For more information, see e-Manual > MEAP, included with the
machine.
If you want to use both SharePoint Online and Google Docs, these will be counted as two MEAP applications.
If only one is displayed on the Main Menu screen, stop one more application.
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Troubleshooting