Whirlpool SF372BEE W/N Service Manual
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Whirlpool SF372BEE W/N Service Manual

Whirlpool SF372BEE W/N Service Manual

Freestanding self-clean gas range
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SERVICE MANUAL
for the
FREESTANDING
SELF-CLEAN
GAS RANGE
July, 1996
Printed in U.S.A.
LIT 4321891

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Summary of Contents for Whirlpool SF372BEE W/N

  • Page 1 SERVICE MANUAL for the FREESTANDING SELF-CLEAN GAS RANGE July, 1996 Printed in U.S.A. LIT 4321891...
  • Page 2 THIS MANUAL CONTAINS INFORMATION NECESSARY FOR INSTALLING AND SERVICING THE FOLLOWING FREESTANDING SELF-CLEAN GAS RANGES, MODELS: WHIRLPOOL SF350BEE W SF375PEE Q/Z SF360BEE W/N SF385PEE W/N SF372BEE W/N SF385PEE Q/Z SF372BEE Q/Z SF395LEE Q/Z/B SF375PEE W/N ROPER FGS335E W/N FGS335E Q ESTATE...

  • Page 3: Table Of Contents

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page iii Table of Contents Page Important Safety Information ......................v Installation Highlights ........................1-1 Range Dimensions ........................1-1 Cabinet Dimensions ........................1-2 Tools & Material You Will Need ....................1-3 Electrical Supply Requirements ....................1-4 Gas Supply Requirements ......................1-6...
  • Page 4 Page Component Description & Testing ....................4-1 Troubleshooting ...........................4-1 Troubleshooting Chart ......................4-11 Oven Temperature Calibration ....................4-13 Error Codes ..........................4-13 Tech Tips ............................5-1 Wiring Diagram 1 .........................5-1 Wiring Diagram 2 .........................5-2 Strip Circuits ..........................5-3 Specifications ..........................5-5 Model And Serial Number Explanation ................. 5-20 Warranty ............................

  • Page 5: Important Safety Information

    (burns, fire and Quincy, Massachusetts 02269 electrical shock, etc.) if the suggested proce- dures are not observed. WHIRLPOOL CORPORATION ASSUMES NO RE- SPONSIBILITY FOR ANY REPAIRS MADE ON OUR PRODUCTS BY ANYONE OTHER THAN AUTHORIZED WHIRLPOOL SERVICE TECH- NICIANS.
  • Page 6 WARNING To reduce the risk of fire, electrical shock, injury to persons, or damage when using the range, follow these basic precautions: Read all instructions before using the Do not operate the range if it is not work- range. ing properly, or if it has been damaged or dropped.
  • Page 7 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page vii 17. Grease is flammable and should be 21. Do not use decorative covers or trivets handled carefully. Let fat cool before at- over the surface burners.
  • Page 8 — NOTES — viii...

  • Page 9: Installation Highlights

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-1 INSTALLATION HIGHLIGHTS RANGE DIMENSIONS GENERAL ALL OPENINGS IN THE WALL OR FLOOR ARE TO BE SEALED AFTER THE RANGE IS IN- Proper installation is your responsibility. A quali- STALLED.

  • Page 10: Cabinet Dimensions

    CABINET DIMENSIONS Clearance Note: A clearance of 30 " minimum is Use only the cabinet opening dimensions that are required when the bottom of a wood or metal shown below. The dimensions shown are for mini- cabinet is protected by not less than "...

  • Page 11: Tools & Material You Will Need

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-3 TOOLS & MATERIAL YOU WILL NEED TOOLS ILLUSTRATIONS Standard (flat-bladed) screwdriver spirit level Phillips screwdriver Robertson (S2) screwdriver 3/8 " ratchet Torx (T10 & T20) screwdrivers...

  • Page 12: Electrical Supply Requirements

    ELECTRICAL SUPPLY REQUIREMENTS The following information applies to the gas range WARNING wiring: • A 3-wire, single phase, 120-volt, 60 Hz, AC- Electrical Shock Hazard only electrical supply is required on a sepa- rate 10-ampere circuit, fused on both sides of An electrical ground is required on this appli- the line.

  • Page 13: Electronic Ignition System

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-5 Once you are sure that the plug is polarized prop- WARNING erly, perform the next step. Connect the power cord plug on the gas range Personal Injury/Fire Hazard to a 120-volt AC receptacle that is on a sepa- rately fused line.

  • Page 14: Gas Supply Requirements

    GAS SUPPLY REQUIREMENTS This range is factory set for use with natural gas. It WARNING is designed-certified by the American Gas Asso- ciation (A.G.A.) for natural or L.P. gases with the appropriate conversion. The model/serial rating Fire Hazard plate has information on the type of gas that can be The gas appliance must be connected to a used.

  • Page 15: Installing The Range

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-7 INSTALLING THE RANGE Remove the cardboard shipping base from WARNING under the range. Remove the storage drawer from the range. Electrical Shock Hazard Using a " drive ratchet, lower the rear level-...
  • Page 16 WARNING pressure regulator Fire Hazard When you make gas line connections, espe- 90˚ elbow cially to the pressure regulator, do not make the flexible line adapter connections too tight. If you do, you may crack the regulator (or pipe) and cause a gas leak, which could result in a possible fire, or explosion.

  • Page 17: Checking For Leaks

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-9 CHECKING THE PRESSURE CHECKING FOR LEAKS REGULATOR WARNING The pressure regulator must be checked at a minimum 1 " water column above the set pressure. Fire Hazard...

  • Page 18: Converting The Pressure Regulator & Maintop Burners For L

    CONVERTING THE PRESSURE REGULATOR & MAINTOP BURNERS FOR L.P. GAS THE PRESSURE REGULATOR Remove the storage drawer from the range. Remove the plastic cover from the pressure WARNING regulator. Use a wrench, and turn the cap marked “N” on the front of the pressure regulator counter- Personal Injury Hazard clockwise, and remove it.

  • Page 19: Sealed Burners

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-11 Push the front of the maintop to the right while SEALED BURNERS lifting the right corner and unclip it, then push Remove the grates and burner caps from the to the left and unclip the left corner.
  • Page 20 Removing one orifice spud at a time, use a Remove the four burners from the burner " combination wrench, and replace the four support bracket and from over the gas valves. color-coded natural gas orifice spuds with the NOTE: If installed, remove the shipping screws same color L.P.

  • Page 21: Checking The Maintop Burner Operation

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-13 CHECKING THE MAINTOP BURNER OPERATION LO F LAME SETTING Install the maintop burner caps on the burn- ers. ADJUSTMENT (SOME MODELS) If not already done, turn on the gas and Some gas ranges have a low flame burner adjust- electrical supplies to the range.

  • Page 22: Adjusting The Air Shutters

    Adjusting The Air Shutters SEALED BURNERS CONVENTIONAL BURNERS Lift the maintop and prop it up (see page 1-11 Lift the maintop until the support rods lock. for the procedure). Remove the control knobs. Open the oven door and remove the three screws from the bottom of the manifold panel, then pull down slightly on the panel, and pull it away from the range.

  • Page 23: Converting The Oven Burners For L.p. Gas

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-15 CONVERTING THE OVEN BURNERS FOR L.P. GAS THE BAKE BURNER THE BROIL BURNER Remove the oven racks. Remove the oven racks. Remove the two screws from the oven floor Remove the two screws (shown in the illustra- and remove the floor.

  • Page 24: Checking The Oven Burner Operation

    CHECKING THE OVEN BURNER OPERATION THE BAKE BURNER Check the flame coming from the burner bar. If the flame is noisy, or is blowing away from NOTE: The bake burner may be controlled by a the bar, there is too much air during combus- knob, or an electronic keypad.
  • Page 25 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-17 Electronic Oven Control 1 Electronic Oven Control 2 Press the BAKE keypad. • The BAKE indicator will light. Press the BAKE keypad. • 350 will appear in the display.
  • Page 26 THE BROIL BURNER With the burner lit, loosen the locking screw, and adjust the air shutter opening for the best NOTE: The broil burner may be controlled by a flame, then retighten the locking screw. knob, or an electronic keypad. Refer to the oven control that is used on the range you are testing.
  • Page 27 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 1-19 Electronic Oven Control 1 Electronic Oven Control 2 Press the CUSTOM BROIL keypad. • HI will appear in the display. Press the CUSTOM BROIL keypad. •...

  • Page 28: Removing/Reinstalling The Oven Door

    REMOVING/REINSTALLING THE OVEN DOOR To remove the oven door: To reinstall the oven door: Open the door approximately half way and Insert the hinge hangers into the front slots of install the shipping pin (supplied with the the range as far as they will go, then lift the range), or a "...

  • Page 29: Theory Of Operation

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 2-1 THEORY OF OPERATION THE COOKTOP BURNERS Refer to the illustration below while you read At the same time, line voltage is applied through the ignitor switch v to the ignitor module w, this description.
  • Page 30 Norton ignitors tween 2.5 and 3.0 amperes. were previously used in the Whirlpool gas A Norton ignitor uses a rectangular design, ranges, and both of these ignitors operate the and limits the operating current flow to be- same way.
  • Page 31 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 2-3 As the ignitor heats up and its electrical resis- The ignitor will remain energized at all times tance decreases, current flow increases when the burner is lit. As soon as the oven...
  • Page 32 TROUBLESHOOTING THE IGNITOR SYSTEM Refer to the illustration below while you read Diagram B—Broil: With the EOC programmed the following troubleshooting information. for the Broil mode, you should obtain a read- ing of 120 VAC between P2-1 and Neutral. Ignitor Does Not Glow Ignitor Glows With No Ignition Disconnect or remove the ignitor and mea- sure its resistance.
  • Page 33 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 2-5 OVEN LIGHT OVEN CONTROL P1-1 DOOR OVEN LIGHT SW. TEMP P1-5 TRANSFORMER SENSOR P1-3 P1-6 N.O. LATCH DOOR SOLENOID LATCH SW. P1-7 LATCH SOLENOID RELAY P3-4...
  • Page 34 THE OVEN CONTROL Refer to the illustrations on pages 2-6 and The voltage travels through the low voltage 2-7 while you read this description. transformer to the neutral side of the line, and turns the oven control on. “PF” is displayed on When the range is plugged in, line voltage is the control display.
  • Page 35 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 2-7 HEAT BAKE BROIL LOCKED CLEAN TIMER DELAY STOP START BAKE CUSTOM AUTO CLOCK TIMER TIMER BROIL CLEAN TIME ENTER CANCEL 5 SEC OVEN CONTROL P4-3 P4-1...
  • Page 36 THE BAKE FUNCTION Refer to the illustrations on pages 2-8 and When the preceding events occur, the BAKE 2-9 while you read this description. relay energizes, and its contacts close. This provides an electrical circuit through the BAKE When the unit is plugged in and line voltage is ignitor and the BAKE valve to the neutral side applied to the electronic oven control, the of the line*.
  • Page 37 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 2-9 10:30 BAKE TEMPERATURE TIME OF DAY HEAT BAKE BROIL LOCKED CLEAN TIMER DELAY STOP START BAKE CUSTOM AUTO CLOCK TIMER TIMER BROIL CLEAN TIME ENTER CANCEL...
  • Page 38 THE BROIL FUNCTION Refer to the illustrations on pages 2-10 and When the preceding events occur, the BROIL 2-11 while you read this description. relay energizes, and its contacts close. This provides an electrical circuit through the BROIL When the unit is plugged in and line voltage is ignitor and the BROIL valve to the neutral side applied to the electronic oven control, the of the line*.
  • Page 39 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 2-11 10:30 BROIL TEMPERATURE TIME OF DAY HEAT BAKE BROIL LOCKED CLEAN TIMER DELAY STOP START CUSTOM BAKE AUTO CLOCK TIMER TIMER BROIL CLEAN TIME ENTER CANCEL...
  • Page 40 THE CLEAN FUNCTION Refer to the illustrations on pages 2-12 and Because the oven reaches extremely hot tem- 2-13 while you read this description. peratures, the oven door is latched during the CLEAN cycle, and remains latched until the When the unit is plugged in and line voltage is oven has cooled to a safe temperature.
  • Page 41 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 2-13 3 :50 CLEAN TIME HEAT BAKE BROIL LOCKED CLEAN TIMER DELAY STOP START BAKE CUSTOM AUTO CLOCK TIMER TIMER BROIL CLEAN TIME ENTER CANCEL 5 SEC...

  • Page 42: The Oven Light

    THE OVEN LIGHT Refer to the illustration while you read this When the door switch, or the switch in the description. oven control closes, the line voltage travels through the light to the neutral side of the line. When the range is plugged in, line voltage is applied to the electronic oven control.

  • Page 43: Component Access

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-1 COMPONENT ACCESS This section of the manual instructs you on how to The illustrations below show the location of all the service the individual components inside the sealed major components in the range.

  • Page 44: Removing The Maintop-Sealed Burner Models

    REMOVING THE MAINTOP Sealed Burner Models Lift each burner off the venturi and burner WARNING ignitor. BURNER Electrical Shock Hazard Disconnect from electrical supply before servic- ing unit. Failure to do so could result in death or electri- cal shock. BURNER IGNITOR CAUTION: When you work on the gas range, be...
  • Page 45 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-3 Pull the range away from the wall so that you Slide the maintop to the right so that the left can access the back. hinge pin is free of the hinge bracket, (see the...

  • Page 46: Removing The Maintop-Conventional Burner Models

    REMOVING THE MAINTOP Conventional Burner Models Slide the maintop to the left so that the hinge WARNING pin is free of the right hinge bracket, (see the inset), and to the right so that it is free of the left bracket, then remove the maintop. Electrical Shock Hazard Disconnect from electrical supply before servic- MAINTOP...

  • Page 47: Removing A Sealed Burner & A Venturi

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-5 REMOVING A SEALED BURNER & A VENTURI REMOVING A VENTURI WARNING Turn off the gas to the range and disconnect the power cord from the wall outlet.

  • Page 48: Removing A Conventional Burner

    REMOVING A CONVENTIONAL BURNER If installed, remove the shipping screw from WARNING the burner, then lift and unhook the burner from the burner bracket, and remove it from the range. Electrical Shock Hazard Disconnect from electrical supply before servic- BURNER BRACKET ing unit.

  • Page 49: Removing A Spark Ignitor Switch & Gas Valve

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-7 REMOVING A SPARK IGNITOR SWITCH & GAS VALVE To remove a defective spark ignitor switch, WARNING press a small screwdriver blade into the wire slots, and pull the wires out of the connector, then insert the wires into the new switch.

  • Page 50: Sealed Burner Models

    REMOVING THE IGNITOR MODULE & A BURNER IGNITOR Sealed Burner Models REMOVING A BURNER IGNITOR WARNING Pull the range away from the wall so that you can access the back. Electrical Shock Hazard Turn off the gas to the range and disconnect Disconnect from electrical supply before servic- the power cord from the wall outlet.
  • Page 51 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-9 SIDE OF UPPER CONSOLE LOCKING TAB WHITE IGNITOR MODULE TO BURNER IGNITORS MOUNTING SCREW IGNITOR MODULE REMOVE UPPER UPPER ACCESS COVER CONSOLE ROUTE WIRES THROUGH UPPER CONSOLE...
  • Page 52 REMOVING THE IGNITOR MODULE & A BURNER IGNITOR Conventional Burner Models Lift the maintop until the support rods lock. WARNING Electrical Shock Hazard Disconnect from electrical supply before servic- ing unit. Failure to do so could result in death or electri- cal shock.
  • Page 53 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-11 SIDE OF UPPER CONSOLE LOCKING TAB IGNITOR MODULE MOUNTING SCREWS TO BURNER IGNITORS IGNITOR MODULE UPPER CONSOLE REMOVE UPPER ACCESS COVER BURNER IGNITORS 3-11...
  • Page 54 REMOVING THE OVEN DOOR LATCH & ACTUATOR ROD Sealed Burner Models Remove the screws from the three gas mani- WARNING fold brackets. Electrical Shock Hazard Disconnect from electrical supply before servic- ing unit. GAS MANIFOLD Failure to do so could result in death or electri- BRACKETS cal shock.
  • Page 55 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-13 ACTUATOR ROD 13. Hook the end of the actuator rod, with the shorter bend, to the solenoid and switch as- LONGER BEND AT sembly bracket. Hook the other end of the rod...
  • Page 56 REMOVING THE OVEN DOOR LATCH & ACTUATOR ROD Conventional Burner Models Remove the two screws from the burner sup- WARNING port bracket, (see the previous illustration), and remove the bracket and burner ignitors. Pull the knobs off the gas valves. Electrical Shock Hazard 10.
  • Page 57 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-15 15. To remove the actuator rod, raise it straight ACTUATOR ROD up, and unhook it from the solenoid and switch assembly bracket. 16. Hook the end of the actuator rod, with the...

  • Page 58: Removing The Latch Sensing Switches, The Door Latch Solenoid, & The Mechanical Latch

    REMOVING THE LATCH SENSING SWITCHES, THE DOOR LATCH SOLENOID, & THE MECHANICAL LATCH REMOVING THE DOOR WARNING LATCH SOLENOID Pull the range away from the wall so that you Electrical Shock Hazard can access the back. Disconnect from electrical supply before servic- Turn off the gas to the range and disconnect ing unit.
  • Page 59 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-17 BACK OF RANGE LATCH MECHANICAL SOLENOID ASSEMBLY LATCH SWITCH ARMS BRACKET SCREW LATCHING SOLENOID SCREWS MECHANICAL LATCH SCREWS LATCH SENSING SWITCHES SWITCH SCREW UPPER ACCESS COVER...

  • Page 60: Removing The Upper Console

    REMOVING THE UPPER CONSOLE Remove the ignitor module from the console WARNING (use the procedure on page 3-8 or on page 3-10). It is not necessary to disconnect the wires from the module. Electrical Shock Hazard Disconnect the wires from the terminals of the Disconnect from electrical supply before servic- manual oven light switch (not on all models).
  • Page 61 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-19 GREEN GROUND WIRE REMOVE THESE 3 SCREWS AT BOTH ENDS OF THE UPPER CONSOLE TO DISASSEMBLE AND REASSEMBLE THE UPPER CONSOLE REMOVE THESE TWO SCREWS AT BOTH SIDES...

  • Page 62: Removing The Electronic Oven Control

    REMOVING THE ELECTRONIC OVEN CONTROL Pull the knob off the control shaft (if present). WARNING OVEN CONTROL Electrical Shock Hazard CONSOLE PANEL Disconnect from electrical supply before servic- ing unit. Failure to do so could result in death or electri- O V E O F F O V E...

  • Page 63: Removing An Oven Light Switch

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-21 REMOVING AN OVEN LIGHT SWITCH REMOVING THE AUTOMATIC WARNING OVEN LIGHT SWITCH NOTE: The automatic oven light switch can have Electrical Shock Hazard two or four terminals. The 4-terminal switch has...

  • Page 64: Removing The Gas Safety Valve & Pressure Regulator

    REMOVING THE GAS SAFETY VALVE & PRESSURE REGULATOR From behind the range, disconnect the four WARNING wires and the gas line fittings from the gas safety valve and the pressure regulator. Electrical Shock Hazard Remove the gas safety valve and the pres- sure regulator from the range.

  • Page 65: Removing The Bake Burner & Ignitor

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-23 REMOVING THE BAKE BURNER & IGNITOR Remove the heat shield from the oven . WARNING Electrical Shock Hazard Disconnect from electrical supply before servic- ing unit.

  • Page 66: Removing The Broil Burner & Ignitor

    REMOVING THE BROIL BURNER & IGNITOR Remove the clip holding the ignitor wires to WARNING the rear oven liner. BROIL BURNER Electrical Shock Hazard Disconnect from electrical supply before servic- ing unit. BROIL IGNITOR Failure to do so could result in death or electri- cal shock.

  • Page 67: Removing The Oven Temperature Sensor

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-25 REMOVING THE OVEN TEMPERATURE SENSOR From behind the range, remove the lower WARNING access cover. Electrical Shock Hazard Disconnect from electrical supply before servic- ing unit.

  • Page 68: Removing A Side Panel

    REMOVING A SIDE PANEL NOTE: The range is shown in the illustration on the WARNING next page with the maintop and burners removed for clarity. Also, the right side panel is shown removed. The left side panel is removed in the Electrical Shock Hazard same manner.
  • Page 69 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-27 REMOVE TOP END CAP SCREW 2 BURNER BOX SCREWS MANIFOLD PANEL KNOB REMOVE RIGHT 5 REAR SIDE PANEL SCREWS MANIFOLD PANEL SCREWS 3 TABS SLOTS 3-27...

  • Page 70: Removing An Oven Light Socket

    REMOVING AN OVEN LIGHT SOCKET Remove the racks from inside the oven. WARNING Unscrew the lens and the light bulb from the old oven light socket. Electrical Shock Hazard Pry the oven light socket out of the oven liner Disconnect from electrical supply before servic- cutout and disconnect the two wires from the ing unit.

  • Page 71: Removing The Oven Door Gasket

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-29 REMOVING THE OVEN DOOR GASKET 1. Turn off the gas to the range and disconnect the WARNING power cord from the wall outlet. 2. Open the oven door and pull the clips on the old...

  • Page 72: Removing The Oven Door Handle, Top Trim, & Outer Door Glass

    REMOVING THE OVEN DOOR HANDLE, TOP TRIM, & OUTER DOOR GLASS REMOVING THE TOP TRIM WARNING & OUTER DOOR GLASS Turn off the gas to the range and disconnect Electrical Shock Hazard the power cord from the wall outlet. Disconnect from electrical supply before servic- Remove the oven door (see page 1-20 for the ing unit.

  • Page 73: Removing A Hinge Assembly

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-31 REMOVING A HINGE ASSEMBLY On the hinge assembly that you wish to re- WARNING move, place the bottom of your shoe against the end of the hinge , and move it just enough...
  • Page 74 Remove the two flat-head screws from the Use the bottom of your shoe, and move the bottom of the hinge assembly, then, without arm on the defective hinge assembly from the disturbing the arm, carefully lift the old hinge “broil position” to the “fully closed” position so assembly out of the oven door, and set it that it cannot snap closed accidentally and aside.

  • Page 75: Removing The Inner Door Glass

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 3-33 REMOVING THE INNER DOOR GLASS If you are replacing the window seal, (the WARNING rope-type seal around the metal frame), re- move and replace it at this time.

  • Page 76: Removing The Storage Drawer Glides

    REMOVING THE STORAGE DRAWER GLIDES Turn off the gas to the range and disconnect WARNING the power cord from the wall outlet. Slide the storage drawer out of the range. Electrical Shock Hazard To replace a drawer glide, remove the screw Disconnect from electrical supply before servic- from the old drawer glide, remove the glide, ing unit.

  • Page 77: Component Description & Testing

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 4-1 COMPONENT DESCRIPTION & TESTING TROUBLESHOOTING PRESSURE REGULATOR Test Procedure WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock.
  • Page 78 DUAL GAS SAFETY VALVE Test Procedure WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock. Broil burner operates, but the bake burner will not come on. Description a) Place the oven in the BAKE mode, set The purpose of the gas safety valve is to control...
  • Page 79 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 4-3 Bake burner operates, but the broil burner b) Disconnect power from the range and will not come on. remove the wires from both sides of the gas safety valve. Check each side a) Place the oven in the BROIL mode, of the valve with an ohmmeter.
  • Page 80 TOP BURNER GAS VALVES Test Procedure GAS OUTLET WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- GAS INLET vicing unit. Failure to do so could result in death or 45˚ 0˚ START GAS FLOW REFERENCE electrical shock. 90˚ FULL ON FRONT PANEL 108˚...
  • Page 81 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 4-5 TOP BURNER IGNITOR SYSTEM (4) Spark Ignitor Switches Description SWITCH PART # = Y-68014-3 PRINT COLOR = GREEN 0˚ REF. RATING = 10A @ 120 VAC...
  • Page 82 OVEN BURNER IGNITERS Test Procedure WARNING Electrical Shock Hazard OVEN BURNER Disconnect from electrical supply before ser- IGNITOR vicing unit. Failure to do so could result in death or electrical shock. Steady State Current = 2.5 TO 3.0 Amps @ 115 ±1 VAC @ 75˚F ±10˚...
  • Page 83 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 4-7 WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock. MANUAL OVEN LIGHT SWITCH...

  • Page 84: Oven Light

    OVEN LIGHT Reconnect power to the range and touch the AC voltmeter leads to one of the light switch terminals and the neutral side of the line. If the meter reads zero, the wire from the terminal block of the switch is open.

  • Page 85: Door Latch Assembly

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 4-9 DOOR LATCH ASSEMBLY Test Procedure WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or electrical shock.

  • Page 86: Oven Temperature Sensor

    OVEN TEMPERATURE SENSOR Test Procedure WARNING Electrical Shock Hazard Disconnect from electrical supply before ser- vicing unit. Failure to do so could result in death or OVEN TEMPERATURE electrical shock. SENSOR 2-WIRE SENSOR To test the oven temperature sensor, perform CONNECTOR the following steps: Description...

  • Page 87: Troubleshooting Chart

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 4-11 Troubleshooting Chart WARNING Electrical Shock Hazard Certain procedures in this section require electrical tests or measurements while power is applied to the range. Exercise extreme caution at all times. If test points are not easily accessible, disconnect power, attach test equipment, and reapply power to test.
  • Page 88 POSSIBLE CAUSE PROBLEM SOLUTION Control knob will not turn. Press in on the knob before turning. If knob is still hard to turn, replace the gas valve. The self-clean cycle will not operate. A delay start time has been pro- Wait for the start time to be reached.

  • Page 89: Oven Temperature Calibration

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 4-13 OVEN TEMPERATURE CALIBRATION (ELECTRONIC OVEN CONTROLS) The oven temperature is factory-calibrated. tinue increasing the temperature in 5˚ The calibration temperature can be increased increments, touch and release the key- to a maximum 35˚, in 5˚...
  • Page 90 4-Digit 3-Digit Likely Cause Corrective Action Display Display 1. Use the CANCEL/OFF keypad and verify the failure (if E0 E0 E0 E0 E0 F1 F1 F1 F1 F1 EEPROM communications. not displayed). 2. Disconnect the power for at least 30-seconds and re- E1 E1 E1 E1 E1 check.

  • Page 91: Tech Tips

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-1 TECH TIPS WIRING DIAGRAM 1 TIMER (IF EQUIPPED) OVEN LIGHT MANUAL OVEN LIGHT DOOR SWITCH LATCH SW. (IF EQUIPPED) N.O. OVEN CONTROL P1-1 DOOR OVEN LIGHT SW.

  • Page 92: Wiring Diagram 2

    WIRING DIAGRAM 2 OVEN CONTROL P4-3 P4-1 OVEN LIGHT TRANSFORMER P4-4 P3-3 DOOR DOOR LOCK SOLENOID P4-5 P3-4 DOOR LATCH SOLENOID OVEN TEMP LATCH SW. RELAY SENSOR P3-6 N.O. P3-1 P3-2 P3-7 P2-2 P2-1 BROIL RELAY BROIL VALVE BROIL IGNITOR P2-3 P2-4 BAKE RELAY...

  • Page 93: Strip Circuits

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-3 STRIP CIRCUITS BROIL OVEN CONTROL TRANSFORMER P2-1 OVEN CONTROL BROIL VALVE BROIL RELAY BAKE RELAY BROIL IGNITOR P3-1 P3-2 P2-2 P1-6 P1-7 SENSOR BAKE OVEN CONTROL...
  • Page 94 CLEAN OVEN CONTROL TRANSFORMER P2-1 OVEN CONTROL BAKE VALVE BROIL RELAY BAKE RELAY BAKE IGNITOR P3-1 P3-4 P2-4 P1-6 P1-7 SENSOR OVEN LIGHT SWITCH P1-1 P1-5 DOOR LATCH SWITCH P1-3 LATCH RELAY* LATCH (N.O.) SOLENOID * PULSE 1 SECOND CLOCK DISPLAY ON OVEN CONTROL TRANSFORMER P2-1...

  • Page 95: Specifications

    Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-5 SPECIFICATIONS Whirlpool Models Gas Model Number SF350BEE W SF360BEE W/N SF372BEE W/N SF372BEE Q/Z General Information: Cleaning System Self-Clean Self-Clean Self-Clean Self-Clean Burner Type Open Sealed...
  • Page 96 Gas Model Number SF350BEE W SF360BEE W/N SF372BEE W/N SF372BEE Q/Z Cooktop Features: Cooktop Type High UpSwp-Porc. High UpSwp-Porc. High UpSwp-Porc. High UpSwp-Porc. Burner Type Open Sealed Sealed Sealed Burner Cap Type Porcelain Porcelain Porcelain Ignition Electronic Electronic Electronic Electronic...
  • Page 97 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-7 Gas Model Number SF350BEE W SF360BEE W/N SF372BEE W/N SF372BEE Q/Z Oven Features (Continued): Heat Seal Fiberglass Fiberglass Fiberglass Fiberglass Broiler Pan Finish Porcelain Porcelain Porcelain...
  • Page 98 Gas Model Number SF375PEE W/N SF375PEE Q/Z SF385PEE W/N General Information: Cleaning System Self-Clean Self-Clean Self-Clean Burner Type Sealed Sealed Sealed Valve Degrees Oven Door Type Black Glass White Glass Black Glass Oven Window & Size Yes - Standard Yes - Standard Yes - Standard Broiler Type Waist High...
  • Page 99 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-9 Gas Model Number SF375PEE W/N SF375PEE Q/Z SF385PEE W/N Cooktop Features: Cooktop Type High UpSwp-Porc. High UpSwp-Porc. High UpSwp-Porc. Burner Type Sealed Sealed Sealed Burner Cap Type...
  • Page 100 Gas Model Number SF375PEE W/N SF375PEE Q/Z SF385PEE W/N Oven Features (Continued): Heat Seal Fiberglass Fiberglass Fiberglass Broiler Pan Finish Porcelain Porcelain Porcelain Broiler Grid Finish Porcelain Porcelain Porcelain Oven Light In Cavity Yes - 1 Yes - 1 Yes - 1 Auto Oven Light Switch Manual Oven Light Switch Yes - Rocker...
  • Page 101 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-11 Gas Model Number SF385PEE Q/Z SF395LEE Q/Z/B General Information: Cleaning System Self-Clean Self-Clean Burner Type Sealed Sealed Valve Degrees Wht/Almd/blk Oven Door Type Wht/Almd Glass Glass Oven Window &...
  • Page 102 Gas Model Number SF385PEE Q/Z SF395LEE Q/Z/B Cooktop Features: Cooktop Type High UpSwp-Porc. High UpSwp-Porc. Burner Type Sealed Sealed Burner Cap Type Porcelain Porcelain Ignition Electronic Electronic Gas Valves 200 Degree 200 Degree Burner BTU: Right Front 9,500 BTU 9,500 BTU Burner BTU: Left Front 9,500 BTU 9,500 BTU...
  • Page 103 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-13 Gas Model Number SF385PEE Q/Z SF395LEE Q/Z/B Oven Features (Continued): Heat Seal Fiberglass Fiberglass Broiler Pan Finish Porcelain Porcelain Broiler Grid Finish Porcelain Porcelain Oven Light In Cavity...
  • Page 104 Roper Models Gas Model Number FGS335E W/N FGS335E Q General Information: Cleaning System Self-Clean Self-Clean Burner Type Open Open Valve Degrees Oven Door Type Black Glass White Glass Oven Window & Size Broiler Type Waist High Waist High Knob - Elect. Knob - Elect.
  • Page 105 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-15 Gas Model Number FGS335E W/N FGS335E Q Cooktop Features: Cooktop Type High UpSwp-Porc. High UpSwp-Porc. Burner Type Open Open Burner Cap Type Ignition Electronic Electronic Gas Valves...
  • Page 106 Gas Model Number FGS335E W/N FGS335E Q Oven Features (Continued): Heat Seal Fiberglass Fiberglass Broiler Pan Finish Porcelain Porcelain Broiler Grid Finish Porcelain Porcelain Oven Light In Cavity Auto Oven Light Switch Manual Oven Light Switch Oven Door Features: Oven Door Type Black Glass White Glass Oven Door Window &...
  • Page 107 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-17 Estate Model Gas Model Number TGS325E W General Information: Cleaning System Self-Clean Burner Type Open Valve Degrees Oven Door Type Black Glass Oven Window & Size...
  • Page 108 Gas Model Number TGS325E W Cooktop Features: Cooktop Type High UpSwp-Porc. Burner Type Open Burner Cap Type Ignition Electronic Gas Valves 90 Degree Burner BTU: Right Front 9,000 BTU Burner BTU: Left Front 9,000 BTU Burner BTU: Right Rear 9,000 BTU Burner BTU: Left Rear 9,000 BTU L.P.
  • Page 109 Cooking Products Service Manual 4321891 Original July, 1996 © 1996 Whirlpool Corporation Page 5-19 Gas Model Number TGS325E W Oven Features (Continued): Heat Seal Fiberglass Broiler Pan Finish Porcelain Broiler Grid Finish Porcelain Oven Light In Cavity Auto Oven Light Switch...

  • Page 110: Model And Serial Number Explanation

    MODEL AND SERIAL NUMBER EXPLANATION MODEL NUMBER MODEL NUMBER L E E Q INTERNATIONAL SALES IND. OR MARKETING CHANNEL, IF PRESENT PRODUCT GROUP S = GAS RANGES PRODUCT IDENTIFICATION A = ACCESSORY H = HOODS C = COOKTOP K = KITS E = EYE-LEVEL S = SET-IN F = FREE-STANDING...

  • Page 111: Warranty

    This warranty gives you specific legal rights, and you may also have other rights which vary from state-to-state. Outside the United States, a different warranty may apply. For details, please contact your authorized Whirlpool distributor or military exchange.
  • Page 112 — NOTES — 5-22...

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