Appendix B; Notes; Manager - NEC Express5800 series User Manual

Appendix B

Notes

MANAGER

About versions of NEC ESMPRO Manager and NEC ESMPRO Agent
1.
If a version of NEC ESMPRO Manager is older than that of NEC ESMPRO Agent, a
problem may occur such as the configuration information cannot be displayed, or received
alerts are not correctly displayed, and so forth. Update NEC ESMPRO Manager to the
version equal to or later than that of NEC ESMPRO Agent.
About coexistence of NEC ESMPRO Manager with other vendor's SNMP management
2.
application
When another vendor's SNMP management application which receives an SNMP trap is
used along with NEC ESMPRO Manager, one of them may fail to receive the SNMP trap
due to conflict between the two applications. Through the following procedures, the
situation can be avoided.
<Work Around 1>
If the other vendor's SNMP management application supports the trap reception function
of standard SNMP Trap Service, you can change the setting of NEC ESMPRO
Management Manager according to the instruction below.
Select [Options] - [Customize] - [My Manager] on the Operation Window, and change the
Method of receiving an SNMP Trap to "Use SNMP Trap Service".
Note that when you select "Use SNMP Trap Service", the function that restricts receiving
SNMP Traps by SNMP community names cannot be used. (The function can be
configured from [Options] - [Customize] - [Environment] of the Operation Window.)
< Work Around 2 >
By utilizing the "TCP/IP report to Manager" function of NEC ESMPRO Agent, the alert
reception function of NEC ESMPRO operates normally.
TCP/IP report to Manager: Transfers an alert from a server to the NEC
Note that the operability of the SNMP Trap reception function on the other vendor's
SNMP management application cannot be guaranteed.
About the operation of machine with Suspend/Resume function
3.
With the use of Suspend/Resume function, the performance of manager might become
unstable. In such case, do not use this function.
ESMPRO using an original protocol on TCP/IP.