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HP ENVY 17-3200 Getting Started Manual

Getting started (2d models only)
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  • Page 1 GETTING STARTED...
  • Page 2 Getting Started...
  • Page 3 HP End User used by Hewlett-Packard Company under License Agreement (EULA). If you do not license. Intel is a trademark of Intel accept these license terms, your sole Corporation in the U.S.
  • Page 4 User guides HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are available on the Web.
  • Page 6 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 7 Safety warning notice...

  • Page 8: Table Of Contents

    Table of contents 1 Welcome ................................1 What's new ............................2 Audio ............................ 2 Volume dial ......................2 Beats Audio ......................3 Accessing Beats Audio Control Panel ..........3 Enabling and Disabling Beats Audio ..........4 HP Wireless Audio ....................5 HP Wireless Audio Manager ..............
  • Page 9 3 Networking ..............................21 Using an Internet service provider (ISP) .................... 22 Connecting to a wireless network ....................... 22 Connecting to an existing WLAN ..................23 Setting up a new WLAN network ..................23 Configuring a wireless router ................24 Protecting your WLAN ..................
  • Page 10 Restoring using the recovery media .................. 52 Changing the computer boot order ..................53 Backing up and recovering your information ..................53 Using Windows Backup and Restore ................54 Using Windows system restore points ................54 When to create restore points ................54 Create a system restore point ................

  • Page 12: Welcome

    Welcome The following sections are included in this chapter: ● What's new ● Finding information Before you set up and register your computer, plug the AC adapter into the computer and connect to external power. With external power connected, press the power button to begin charging the battery, and then follow the on-screen instructions.

  • Page 13: What's New

    What's new Audio Volume dial Like the dial on a stereo, the integrated volume dial controls speaker volume on the computer. ▲ To increase speaker volume, rotate the dial clockwise. – or – ▲ To decrease speaker volume, rotate the dial counter-clockwise. NOTE: You can manually adjust the volume settings in Beats Audio Control Panel.

  • Page 14: Beats Audio

    Beats Audio Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Accessing Beats Audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings. To open Beats Audio Control Panel, do one of the following: ▲...

  • Page 15: Enabling And Disabling Beats Audio

    Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the key (1) and the key (2). The following table explains the meaning of the Beats Audio icons that appear on the screen, when you press the Beats Audio hot key (fn+b). Icon Meaning Beats Audio is enabled.

  • Page 16: Hp Wireless Audio

    HP Wireless Audio HP Wireless Audio helps you set up a wireless sound system in your home that streams audio from your computer to a compatible set of wireless-enabled speakers or other audio devices. NOTE: HP Wireless Audio uses KleerNet technology, and is not compatible with other wireless technologies.

  • Page 17: Refreshing Your Software Content (Select Models Only)

    Refreshing your software content (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep. Smart Connect then updates the content for certain open applications and reinitiates Sleep. As a result, your work is immediately available to you as soon as you exit Sleep. You do not have to wait while updates are downloaded.

  • Page 18: Hp Coolsense

    HP CoolSense HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting.

  • Page 19: Amd Eyefinity Multi-Display Technology

    AMD Eyefinity Multi-Display technology Your computer supports the new AMD Eyefinity technology, which provides the following features: ● You can connect up to 3 external displays, as long as at least one of the displays is connected to a DisplayPort on the computer. NOTE: You cannot use an adapter on either DisplayPort.

  • Page 20: Finding Information

    Using AMD Catalyst Control Center To configure the display output and to manage AMD Eyefinity technology, you must use the AMD Catalyst Control Center. ▲ To open AMD Catalyst Control Center, right-click the desktop and click Graphics Properties. NOTE: For additional information about using the AMD Catalyst Control Center, see the software Help.
  • Page 21 North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your serial number label), name, and postal address.

  • Page 22: Getting To Know Your Computer

    Getting to know your computer The following sections are included in this chapter: ● ● Front ● Right side ● Left side ● Display ● Bottom Imagepad Component Description ● Imagepad light Amber: The Imagepad is off. ● Off: The Imagepad is on. Imagepad on/off button Quickly double-tap this button to turn the Imagepad off or on.

  • Page 23: Lights

    Component Description Left Imagepad button The bottom left corner of the Imagepad functions like the left button on an external mouse. Imagepad zone Moves the pointer and selects or activates items on the screen. Right Imagepad button The bottom right corner of the Imagepad functions like the right button on an external mouse.

  • Page 24: Buttons And Speakers

    Buttons and speakers Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 25: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes the following functions: ● When the key is pressed in combination with the key, system information is displayed. ● When the key is pressed in combination with the key, Beats Audio is enabled or disabled.

  • Page 26: Front

    Front Component Description Stereo speakers (4) Produce enhanced, Beats Audio sound. Front...

  • Page 27: Right Side

    Right side Component Description Digital Media Slot Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory Card ● Hard drive light Blinking white: The hard drive is being accessed. ●...
  • Page 28 Component Description ● AC adapter light White: The computer is connected to external power, and the battery is fully charged. ● Amber: The computer is connected to external power, and the battery is charging. ● Blinking amber: The computer is connected to external power, and there is a battery error or the battery has reached a low or critical battery level.

  • Page 29: Left Side

    Left side Component Description Optical drive Reads and writes to an optical disc. USB 3.0 ports (2) Connect optional USB 1.0, USB 2.0, or USB 3.0 devices and provide enhanced USB power performance for USB 3.0 devices. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

  • Page 30: Display

    Display Component Description WLAN antennas (2)* Send and receive networking signals using up to 2 integrated antennas to a local wireless router or hub. Proximity sensors (2) Detect your presence in front of the computer and turn on the radiance backlight keyboard feature.

  • Page 31: Bottom

    Bottom Component Description Hard drive cover Provides access to the hard drives. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 32: Networking

    Networking ● Using an Internet service provider (ISP) ● Connecting to a wireless network NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer may support one or both of the following types of Internet access: ●...

  • Page 33: Using An Internet Service Provider (Isp)

    Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP helps to set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

  • Page 34: Connecting To An Existing Wlan

    Connecting to an existing WLAN Turn on the computer. Be sure that the WLAN device is on. Click the network icon in the notification area, at the far right of the taskbar. Select a network to connect to. Click Connect. If required, enter the security key.

  • Page 35: Configuring A Wireless Router

    Configuring a wireless router For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network, select Start >...

  • Page 36: Keyboard And Pointing Devices

    Keyboard and pointing devices The following sections are included in this chapter: ● Using the keyboard ● Using pointing devices Using the keyboard Using the action keys Action keys are used for performing customized actions that are assigned to specific keys at the top of the keyboard.
  • Page 37 Icon Description Presents the following choices to switch the screen image among display devices connected to the computer: ● Computer only—Turns off any external displays and shows the image only on only the computer display. ● Duplicate—Clones the image on the computer display onto an external display that is connected to the computer.

  • Page 38: Using The Integrated Numeric Keypad

    Using the integrated numeric keypad Component Description num lock Alternates between the navigational functions and the numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on. Integrated numeric keypad Can be used like an external numeric keypad.

  • Page 39: Using Pointing Devices

    Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

  • Page 40: Using The Imagepad

    Using the Imagepad The advanced Imagepad is a high-precision gesture-friendly mouse alternative. To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go. Use the left and right Imagepad buttons like the corresponding buttons on an external mouse. Turning the Imagepad off or on To turn the Imagepad off or on, quickly double-tap the Imagepad on/off button.

  • Page 41: Navigating

    Navigating To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go. Selecting Use the left and right Imagepad buttons like the corresponding buttons on an external mouse. Using Imagepad gestures The Imagepad supports a variety of gestures. To use Imagepad gestures, place two fingers on the Imagepad at the same time.

  • Page 42: Scrolling

    To turn the gestures on or off: Select Start > Control Panel > Hardware and Sound > Synaptics ClickPad. Select the check box next to the gesture that you want to turn on or off. Click Apply, and then click OK. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image.

  • Page 43: Rotating

    Rotating Rotating allows you to rotate items such as photos. Place two separated fingers on the Imagepad, and then rotate your fingers in an arc while maintaining uniform finger separation. An arcing motion to the left rotates the object to the left; an arcing motion to the right rotates the object to the right. NOTE: Rotating is enabled at the factory.

  • Page 44: Maintenance

    Maintenance The following sections are included in this chapter: ● Using a factory-sealed battery ● Replacing or upgrading the hard drives ● Adding or replacing memory modules Using a factory-sealed battery IMPORTANT: Do not attempt to replace your computer battery, which is preinstalled and sealed at the factory.

  • Page 45: Replacing Or Upgrading The Hard Drives

    Replacing or upgrading the hard drives CAUTION: To reduce the risk of information loss or an unresponsive system: Shut down the computer before removing a hard drive from the hard drive bay. If you are not sure whether the computer is off, in the Sleep state, or in Hibernation, press the power button, and then shut down the computer through the operating system.
  • Page 46 Remove the door (2). Disconnect the battery cable from the computer. Disconnect the hard drive cable (1) from the computer. Pull back the plastic cover (2). Replacing or upgrading the hard drives...

  • Page 47: Installing The Primary Hard Drive

    Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay. Installing the primary hard drive Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2). Connect the hard drive cable (3) to the computer.
  • Page 48 Replace the plastic cover (4). Connect the battery cable to the computer. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. Replacing or upgrading the hard drives...
  • Page 49 Replace the 6 service door screws (2). Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. Reconnect external power and external devices. Turn on the computer.

  • Page 50: Removing And Inserting The Secondary Hard Drive

    Removing and inserting the secondary hard drive Removing the secondary hard drive Save your work and shut down the computer. Disconnect all external devices connected to the computer. Remove external power from the computer. Slide the release latch (1), and then remove the hard drive cover (2). Remove the service access door.
  • Page 51 Remove the door (2). Disconnect the battery cable from the computer. Disconnect the hard drive cable (1) from the computer. Pull back the plastic cover (2). Chapter 5 Maintenance...

  • Page 52: Installing The Secondary Hard Drive

    Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay. Installing the secondary hard drive Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2). Connect the hard drive cable (3) to the computer.
  • Page 53 Replace the plastic cover (4) over the hard drive. Connect the battery cable to the computer. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. Chapter 5 Maintenance...
  • Page 54 Replace the 6 service door screws (2). Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. Reconnect external power and external devices. Turn on the computer.

  • Page 55: Adding Or Replacing Memory Modules

    Adding or replacing memory modules The computer has two memory module slots. They are located under the service access door on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module or replacing a memory module in one of the memory module slots. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord before installing a memory module.
  • Page 56 Remove the door (2). Disconnect the battery cable from the computer. If you are replacing a memory module, remove the existing memory module. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Adding or replacing memory modules...
  • Page 57 Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To reduce the risk of damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 58 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Connect the battery cable to the computer. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer.
  • Page 59 Replace the 6 service access door screws (2). Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into place. The release latch automatically locks the cover into place. Reconnect external power and external devices. Turn on the computer.

  • Page 60: Backup And Recovery

    Backup and recovery ● Restore ● Creating recovery media ● Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if necessary. This chapter provides information about the following topics: ●...

  • Page 61: Restore

    Restore In the event of hard drive failure, to restore your system to its factory image you must use a set of recovery discs or a recovery flash drive that you have created using HP Recovery Manager. HP recommends that you use HP Recovery Manager immediately after software setup to create either a set of recovery discs or a recovery flash drive.

  • Page 62: Creating Recovery Media

    Creating recovery media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

  • Page 63: Restoring Using The Dedicated Recovery Partition (Select Models Only)

    Note the following when performing a system restore: ● You can restore the system only if you have previously backed it up. HP recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive.

  • Page 64: Changing The Computer Boot Order

    Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press for boot options. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash drive: Insert the flash drive into a USB port.

  • Page 65: Using Windows Backup And Restore

    To create a screen shot: Display the screen you want to save. Copy the screen image. To copy only the active window, press alt+prt To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 66: Create A System Restore Point

    Create a system restore point Select Start > Control Panel > System and Security > System. In the left pane, click System protection. Click the System Protection tab. Click Create. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start >...

  • Page 67: Customer Support

    Customer support The following sections are included in this chapter: ● Contacting customer support ● Labels Contacting customer support If the information provided in this guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support. For U.S. product support, go to http://www.hp.com/go/contactHP.

  • Page 68: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Serial number label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Have this information available when you contact technical support.

  • Page 69: Specifications

    Specifications ● Input power ● Operating environment Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz.

  • Page 70: Operating Environment

    Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft...

  • Page 71: Index

    Index components Help and Support key 25 AC adapter light 17 bottom 20 HP Recovery Manager 51 action keys display 19 HP Triple Bass Reflex Help and Support 25 front 15 Subwoofer 20 identifying 14 left-side 18 HP TrueVision HD Webcam 19 optical drive eject 26 right-side 16 HP Wireless Audio Manager 5...
  • Page 72 jacks network jack, identifying 16 screen brightness keys 25 headphone 18 num lock key 14 screen image, switching 26 microphone 18 scrolling Imagepad gesture 31 RJ-45 (network) 16 security cable slot, identifying 18 operating environment 59 serial number label 57 operating system serial number, computer 57 keyboard backlight action key 26...
  • Page 73 equipment needed 23 protecting 24 wireless network, connecting 22 wireless router, configuring 24 wireless setup 23 WLAN connecting 23 equipment needed 23 protecting 24 WLAN antennas, identifying 19 WLAN device 57 WLAN label 57 zooming Imagepad gesture 31 Index...

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