HP Pavilion dm1-4200 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. Pavilion dm1-4200
  6. Maintenance and service manual
HP Pavilion dm1-4200 Maintenance And Service Manual

HP Pavilion dm1-4200 Maintenance And Service Manual

Hp pavilion dm1 entertainment pc - maintenance and service guide
Hide thumbs Also See for Pavilion dm1-4200:
Table of Contents

Advertisement

Quick Links

See also: Technical White Paper , Reference Manual
HP Pavilion dm1 Entertainment PC
Maintenance and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for HP Pavilion dm1-4200

Summary of Contents for HP Pavilion dm1-4200

  • Page 1 HP Pavilion dm1 Entertainment PC Maintenance and Service Guide...
  • Page 2 © Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 7 Display ..............................7 Buttons ..............................9 Keys ..............................11 Lights ..............................12 TouchPad ............................13 Front ..............................13 Left side .............................. 14 Right side ............................15 Bottom ..............................
  • Page 6 Component replacement procedures ....................42 Service label ........................42 Computer feet ........................43 Battery ..........................44 SIM (select models only) ....................45 Display panel ........................46 Webcamera module ......................47 WLAN module ........................48 WWAN module (select models only) ................. 51 RTC battery ........................
  • Page 7 7 Backing up, restoring, and recovering ....................... 91 Creating backups ..........................91 Creating recovery media to recover the original system ............ 91 What you need to know ..................91 Creating the recovery media ............92 Creating system restore points ..................92 What you need to know ..................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Product Name HP Pavilion dm1 Entertainment PC √ √ Processors AMD E2-1800 (1.7-GHz processor (1.0-MB L2 √ cache, 1333-MHz, dual core, 18W) AMD E1-1200 1.4-GHz processor (1.0-MB L2 cache, √...
  • Page 10 Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Support HD Decode, DX10, and HDMI √ Panel 11.6-in, high-definition (HD), light-emitting diode √ √ (LED), BrightView (1366×768) display; typical brightness: 200 nits All display assemblies include 2 wireless local area √...
  • Page 11 Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Supports the following hard drives: √ ● 640-GB, 5400-rpm, 9.5-mm ● 500-GB, 7200-rpm, 9.5-mm ● 500-GB, 5400-rpm, 9.5-mm and 7.0-mm ● 320-GB, 7200-rpm, 9.5-mm and 7.0-mm ●...
  • Page 12 Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Supports the following WLAN formats for all √ √ computer models: ● Atheros WB2251x1 802.11b/g/n Bluetooth (BT 4.0 + HS support) combo ● Broadcom BCM94313HMGBLP1 802.11 b/g/n 1x1 combo HMC Supports the following WLAN formats for computers √...
  • Page 13 Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor ● Ports 3-pin AC power √ √ ● Audio-in (mono microphone), supports jack detection ● Audio-out (stereo headphone), supports jack detection ● HDMI version 1.3b supporting 1080p, 1920 ×1080 @ 60Hz ●...
  • Page 14 Category Description Computer models Computer models equipped with an equipped with an AMD® processor Intel® processor Preinstalled: √ ● Windows 7 Home Basic (64- and 32-bit) ● Windows 7 Home Premium (64- and 32-bit) ● Windows 7 Professional (64- and 32-bit) ●...

  • Page 15: External Component Identification

    External component identification Display Item Component Description Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.
  • Page 16 Item Component Description Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink and Chat > CyberLink YouCam. Webcam light On: The webcam is in use. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 17: Buttons

    Buttons Buttons...
  • Page 18 Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 19: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the cursor. Action keys Execute frequently used system functions.

  • Page 20: Lights

    Lights Item Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on.

  • Page 21: Touchpad

    TouchPad Item Component Description ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen.

  • Page 22: Left Side

    Left side Item Component Description Power connector Connects an AC adapter. ● AC adapter/Battery light White: The computer is connected to external power. If a battery installed, the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging.

  • Page 23: Right Side

    Right side Item Component Description Digital Media Slot Supports the following digital card formats: ● MultiMediaCard ● SD Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card Audio-out (headphone) jack Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 24: Bottom

    Bottom Item Component Description Battery bay Holds the battery. SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Battery/service door latch Releases the battery from the battery bay. Vent Enables airflow to cool internal components.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. Item Description Function Product name This is the product name affixed to the front of the computer. Service label...
  • Page 26 Item Description Function Serial number This is an alphanumeric identifier that is unique to each product. Part number/Product number This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. Warranty period This number describes the duration of the warranty period for the computer.

  • Page 27: Computer Major Components

    Computer major components Computer major components...
  • Page 28 Item Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For display assembly spare part information, see Display assembly subcomponents on page Keyboard (includes keyboard cable): In charcoal finish For use in Belgium 659500-A41 For use in Brazil 659500-201...
  • Page 29 Item Component Spare part number For use in Canada 659501-121 For use in the Czech Republic and Slovenia 659501-FL1 For use in Denmark, Finland, and Norway 659501-DH1 For use in France 659501-051 For use in Germany 659501-041 For use in Greece 659501-DJ1 For use in Hungary 659501-211...
  • Page 30 Item Component Spare part number For use in Hungary 677713-211 For use in India 677713-D61 For use in Israel 677713-BB1 For use in Italy 677713-061 For use in Japan 677713-291 For use in Latin America 677713-161 For use in the Netherlands 677713-B31 For use in Portugal 677713-131...
  • Page 31 Item Component Spare part number Speakers (includes cables) 659508-001 TouchPad button board (includes cable) 664993-001 System board (includes processor and replacement thermal material): For use only with computer models equipped with an AMD E450 processor and with 659512-001 WWAN capability For use only with computer models equipped with an AMD E450 processor but not 659511-001 WWAN capability...
  • Page 32 Item Component Spare part number (14) WLAN module: For use with all computer models: Atheros WB225 1x1 802.11b/g/n BT Combo 655795-001 Broadcom BCM94313HMGBLP1 802.11b/g/n 1x1 Combo HMC 657325-001 For use only with computer models equipped with an AMD processor: Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter 600370-001 (BT3.0+HS ready) For use only with computer models equipped with an Intel processor:...

  • Page 33: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel 659497-001 Display bezel for Alexandre Herchcovitch Special Edition computer models 691168-001 Webcamera module 659516-001 Display Hinge Kit,includes: 659499-001 (3a) Left and right hinges (3b) Left and right hinge brackets Display panel: Display assembly subcomponents...
  • Page 34 Item Component Spare part number 11.6-in, LED, HD, BrightView SVA display panel for use only with computer models 668353-001 equipped with an AMD processor 11.6-in, LED, BrightView SVA display panel 659506-001 Display Cable Kit (includes display panel cable and webcamera module cable) 659498-001 Wireless Antenna Kit (includes left and right WLAN antenna cables 659492-001...

  • Page 35: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws): 640-GB, 5400-rpm, SATA, 7.0-mm 603785-001 500-GB, 7200-rpm, SATA, 7.0-mm 634925-001 320-GB, 7200-rpm, SATA, 7.0-mm 634862-002 and 641672-001 For use only with computer models equipped with an AMD processor and with WWAN capability: 640-GB, 5400-rpm, SATA, 7.0-mm 669300-001...

  • Page 36: Miscellaneous Parts

    Item Component Spare part number 128-GB solid-state FX drive for use only with computer models equipped with an Intel 684905-001 processor Hard Drive Hardware Kit, includes: 664913-001 (3a) Hard drive bracket (3b) Hard drive connector cable (3c) Hard drive isolators Screws (not illustrated) Optical drive: Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive...

  • Page 37: Sequential Part Number Listing

    Component Spare part number For use in the United States 490371-001 Screw Kit 659507-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.83-m) 490371-031...
  • Page 38 Spare part number Description 632155-001 HP hs2340 HSPA+ Mobile Broadband Module (for use only with computer models equipped with an AMD processor) 634862-002 320-GB, 7200-rpm hard drive only (does not include bracket, connector cable, isolators, or screws; SATA, 7.0-mm) 634925-001 500-GB, 7200-rpm hard drive only (does not include bracket, connector cable, isolators, or screws;...
  • Page 39 Spare part number Description 659500-281 Keyboard in charcoal finish for use in Thailand (includes keyboard cable) 659500-291 Keyboard in charcoal finish for use in Japan (includes keyboard cable) 659500-A41 Keyboard in charcoal finish for use in Belgium (includes keyboard cable) 659500-AB1 Keyboard in charcoal finish for use in Taiwan (includes keyboard cable) 659500-AD1...
  • Page 40 Spare part number Description 659501-BG1 Keyboard in ash black for use in Switzerland (includes keyboard cable) 659501-D61 Keyboard in ash black for use in India (includes keyboard cable) 659501-DH1 Keyboard in ash black for use in Denmark, Finland, and Norway (includes keyboard cable) 659501-DJ1 Keyboard in ash black for use in Greece (includes keyboard cable) 659501-FL1...
  • Page 41 Spare part number Description 665000-001 667121-001 Heat sink (includes replacement thermal material) (for use only with computer models equipped with an Intel processor) 668353-001 11.6-in, LED, HD, BrightView SVA display panel for use only with computer models equipped with an AMD processor 669299-001 500-GB, 5400-rpm hard drive for use only with computer models equipped with an AMD processor and with WWAN capability (does not include bracket, connector cable, isolators, or...
  • Page 42 Spare part number Description 677713-A41 Keyboard in ruby red finish for use in Belgium (includes keyboard cable) 677713-B31 Keyboard in ruby red finish for use in the Netherlands (includes keyboard cable) 677713-BB1 Keyboard in ruby red finish for use in Israel (includes keyboard cable) 677713-BG1 Keyboard in ruby red finish for use in Switzerland (includes keyboard cable) 677713-D61...
  • Page 43 Spare part number Description 684905-001 128-GB solid-state FX drive for use with all computer models 684974-001 Protective cover for use only with Alexandre Herchcovitch Special Edition computer models 685875-001 Mylar (30mm X 15mm) 691167-001 Base enclosure for use only with Alexandre Herchcovitch Special Edition computer models (includes battery release latch) 691168-001 Display bezel for use only with Alexandre Herchcovitch Special Edition computer models (includes...
  • Page 44 Chapter 3 Illustrated parts catalog...

  • Page 45: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 46: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 47: Packaging And Transporting Guidelines

    CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V...
  • Page 48 ● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. ● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ● Avoid contact with pins, leads, or circuitry. ●...
  • Page 49 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 50: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 44 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label.

  • Page 51: Computer Feet

    Item Component Description Warranty period This number describes the duration of the warranty period for the computer. Model description This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

  • Page 52: Battery

    Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001 3-cell, 28-Whr, 2.55-Ah Li-ion battery 646755-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 53: Sim (Select Models Only)

    SIM (select models only) NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 54: Display Panel

    Display panel Description Spare part number 11.6-in, LED, HD, BrightView SVA display panel for use only with computer models equipped with 668353-001 an AMD processor 11.6-in, LED, BrightView SVA display panel 659506-001 Before removing the display panel, follow these steps: Shut down the computer.

  • Page 55: Webcamera Module

    Swing the top edge of the display panel (2) forward until it rests on the keyboard. Detach the adhesive strip (3) that secures the display panel cable to the display panel. Disconnect the display panel cable (4) from the display panel. Remove the display panel.

  • Page 56: Wlan Module

    Disconnect the webcamera module cable (2) from the webcamera module. Remove the webcamera module. Reverse this procedure to install the webcamera module. WLAN module Description Spare part number For use with all computer models: Atheros WB225 1x1 802.11 b/g/n BT Combo 655795-001 Broadcom BCM94313HMGBLP1 802.11 b/g/n 1x1 Combo HMC 657325-001...
  • Page 57 Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 58 Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the memory module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 59: Wwan Module (Select Models Only)

    WWAN module (select models only) NOTE: This section applies only to computer models equipped with an AMD processor. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
  • Page 60 Remove the WWAN module by pulling the module away from the slot at an angle (3). NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the WWAN module slot. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 61: Rtc Battery

    RTC battery Description Spare part number For use only with computer models equipped with WWAN compatibility 664994-001 For use only with computer models without WWAN compatibility 599516-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 62 Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board. Reverse this procedure to install the RTC battery on computer models with WWAN capability. When installing the RTC battery, make sure the “+” sign faces up. Chapter 4 Removal and replacement procedures...

  • Page 63: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, connector cable, isolators, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 664913-001. Description Spare part number 640-GB, 5400-rpm, SATA, 7.0-mm 603785-001 500-GB, 7200-rpm, SATA, 7.0-mm 634925-001...
  • Page 64 Slide the hard drive (4) up and to left at an angle and out of the hard drive bay. If it is necessary to replace the connector cable (1), the screws (2), the bracket (3), or the isolators (4), remove and replace the components. The bracket, connector cable, isolators, and screws are available in the Hard Drive Hardware Kit, spare part number 664913-001.

  • Page 65: Memory Module

    Memory module Description Spare part number 4-GB memory module (PC3, 10600, 1333-MHz) 621569-001 2-GB memory module (PC3, 10600, 1333-MHz) 621565-001 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 66: Keyboard

    Remove the memory module (2) by pulling it away from the slot at an angle. Computer models equipped with an AMD processor have two memory modules, as shown in the following illustration: Computer models equipped with an Intel processor have one memory module, as shown in the following illustration: Reverse this procedure to install a memory module.
  • Page 67 For use in country or region: Spare part number: For use in country or region: Spare part number: Keyboard in charcoal finish For use in Belgium 659500-A41 For use in the Netherlands 659500-B31 For use in Brazil 659500-201 For use in Portugal 659500-131 For use in Canada 659500-121...
  • Page 68 For use in country or region: Spare part number: For use in country or region: Spare part number: For use in Brazil 677713-201 For use in Portugal 677713-131 For use in Canada 677713-121 For use in Romania 677713-271 For use in the Czech Republic 677713-FL1 For use in Russia 677713-251...
  • Page 69 Remove the rear corner covers (3). The rear corner covers are included in the Rubber Kit, spare part number 664996-001. Remove the three Phillips PM2.0×5.7 screws that secure the keyboard to the computer. Rest and secure the computer on its right side. Partially open the computer.
  • Page 70 Insert a screwdriver or similar thin tool into the keyboard release opening, and then press on the back of the keyboard until the keyboard disengages from the computer. Turn the computer right-side up with the front toward you. Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward until it rests upside down on the palm rest.

  • Page 71: Display Assembly

    Remove the keyboard (3). Reverse this procedure to install the keyboard. Display assembly NOTE: The display assembly subcomponents are spared as individual components. Before removing the display assembly subcomponents, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 72 Release the display panel cable (4) from the clip built into the base enclosure. Remove the two Phillips PM2.0×5.7 screws (1) that secure the display assembly to the computer. Chapter 4 Removal and replacement procedures...
  • Page 73 Remove the display assembly (2). NOTE: Display panel on page 46 Webcamera module on page 47 for display bezel, display panel, and webcamera module removal procedures. If it is necessary to replace the hinges: Remove the display assembly. Remove the display bezel. Remove the display panel.
  • Page 74 Remove the hinges (2). The hinges are available in the Display Hinge Kit, spare part number 659499-001. If it is necessary to replace the display panel cable: Remove the display assembly. Remove the display bezel. Remove the display panel. Remove the left display hinge. Release the webcamera cable (1) from the display enclosure.
  • Page 75 Remove the display panel cable (3). The display panel cable is available in the Display Cable Kit, spare part number 659498-001. If it is necessary to replace the wireless antenna cables and transceivers: Remove the display assembly. Remove the display bezel. Remove the display panel.

  • Page 76: Top Cover

    Remove the wireless antenna cables and transceivers (6). The WLAN antenna and WWAN antenna are available in the Wireless Antenna Kit, spare part number 659492-001. Reverse this procedure to reassemble and install the display assembly. Top cover NOTE: The top cover spare part kit includes the power button board and cable and the TouchPad and cable.
  • Page 77 Remove the service door (see WLAN module on page 48). Remove the keyboard (see Keyboard on page 58). Remove the display assembly (see Display assembly on page 63). When replacing the top cover, be sure that the TouchPad button board and cable (see TouchPad button board on page 73) and speakers (see...
  • Page 78 Disconnect the following cables from the system board: (1) Power button board cable (2) TouchPad button board cable (3) Speaker cable Remove the four Phillips PM2.5×7.0 screws that secure the top cover to the computer. Lift the rear edge of the top cover (1) until the left and right sides disengage from the base enclosure.

  • Page 79: Speakers

    Remove the top cover (2). Reverse this procedure to install the top cover. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 659508-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 80 Remove the speakers and cables (4). Reverse this procedure to install the speakers. Chapter 4 Removal and replacement procedures...

  • Page 81: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (includes cable) 664993-001 Before removing the TouchPad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 82: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an AMD E2-1800 processor (includes 696667-001 replacement thermal material) For use only with computer models equipped with an AMD E2-1800 processor and with WWAN 696668-001 capability (includes replacement thermal material) For use only with computer models equipped with an AMD E1-1200 processor (includes...
  • Page 83 Disconnect the hard drive connector cable from the system board (see Hard drive on page 55). Remove the keyboard (see Keyboard on page 58). Disconnect the display panel cable from the system board (see Display assembly on page 63). Remove the top cover (see Top cover on page 68).

  • Page 84: Power Connector Cable

    Power connector cable Description Spare part number Power connector cable (includes bracket) 664995-001 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 85: Fan

    Description Spare part number 665000-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 86: Heat Sink

    Remove the fan (3). Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink for use with all computer models 683843-001 Heat sink for use only with computer models equipped with an Intel processor 667121-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side...
  • Page 87 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 44), and then remove the following components: Service cover (see WLAN module on page Keyboard (see Keyboard on page...
  • Page 88 Reverse this procedure to install the heat sink. Chapter 4 Removal and replacement procedures...

  • Page 89: Setup Utility (Bios) And System Diagnostics

    Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 90: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ●...

  • Page 91: Restoring Factory Settings In Setup Utility

    Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 92: Determining The Bios Version

    Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility.

  • Page 93: Using System Diagnostics

    Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.
  • Page 94 Chapter 5 Setup Utility (BIOS) and System Diagnostics...

  • Page 95: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current...

  • Page 96: 11.6-Inch Display Specifications

    11.6-inch display specifications Metric U.S. Dimensions Height 14.70 cm 5.79 in Width 25.90 cm 10.20 in Diagonal 29.50 cm 11.61 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 ×...

  • Page 97: Hard Drive Specifications

    Hard drive specifications *640-GB *500-GB *320-GB *250-GB Dimensions Height 9.5 mm 9.5 mm 9.5 and 7.0 mm 9.5 and 7.0 mm Length 100.2 mm 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight 98 g 110 g 110 g...
  • Page 98 Chapter 6 Specifications...

  • Page 99: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed. Creating backups Use HP Recovery Manager to create recovery media immediately after you set up the working computer.

  • Page 100: Creating The Recovery Media

    ● Store the recovery media in a safe location, separate from the computer. ● If necessary, you can exit the program before you have finished creating the recovery media. The next time you open HP Recovery Manager, you will be prompted to continue the process. Creating the recovery media Select Start and type recovery in the search field.

  • Page 101: Backing Up System And Personal Information

    Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files depends on how recent your backup is.

  • Page 102: Creating A Backup Using Windows Backup And Restore

    Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the level you want to back up, from individual folders to drives. The backups are compressed to save space. To back up: Select Start >...

  • Page 103: What You Need To Know

    What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the disc provided by the manufacturer. ●...

  • Page 104: Recovering Using The Recovery Media

    Recovering using the recovery media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order.

  • Page 105: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 106: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 107 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 108 100 Chapter 8 Power cord set requirements...

  • Page 109: Recycling

    Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
  • Page 110 102 Chapter 9 Recycling...

  • Page 111: Index

    Index Display Cable Kit, spare part AC adapter, spare part numbers cables, service considerations 37 number 26, 30, 67 28, 29 caps lock light 12 display enclosure, spare part AC adapter/Battery light 14 chipset, product description 1 numbers 26, 30, 33, 34 Action keys 11 components Display Hinge Kit, spare part...
  • Page 112 optical drive graphics, product description 1 key components 11 precautions 38 grounding guidelines 38 keyboard product description 3 guidelines product description 5 spare part numbers 28, 32 equipment 41 removal 58 original system recovery 94 grounding 38 spare part numbers 20, 30, packaging 39 31, 32, 33, 34, 58 packaging guidelines 39...
  • Page 113 video 3 service label 17, 42 webcam 8 wireless 3 serviceability, product webcam light 8 product name 1, 42 description 6 webcamera module product number 42 SIM slot 16 removal 47 SIM, removal 45 spare part number 25, 32, 47 solid-state drive, spare part Windows applications key 11 QuickWeb button 10...
  • Page 114 106 Index...

This manual is also suitable for:

Pavilion dm1

Table of Contents