HP Pavilion m7-1000 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. Pavilion m7-1000
  6. Maintenance and service manual
HP Pavilion m7-1000 Maintenance And Service Manual

HP Pavilion m7-1000 Maintenance And Service Manual

Entertainment pc
Hide thumbs Also See for Pavilion m7-1000:
Table of Contents

Advertisement

Quick Links

See also: Technical White Paper , User Manual
HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for HP Pavilion m7-1000

Summary of Contents for HP Pavilion m7-1000

  • Page 1 HP Pavilion dv7 Entertainment PC Maintenance and Service Guide...
  • Page 2 Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................9 Finding your hardware and software information ................. 9 Display ..........................10 Buttons, speakers, and fingerprint reader .................. 11 Keys ............................. 12 TouchPad ..........................13 Lights ............................ 14 Front .............................
  • Page 6 Electrostatic discharge damage ..............40 Packaging and transporting guidelines ........41 Component replacement procedures ..................44 Service tag ......................44 Battery ........................45 Hard drive ......................46 RTC battery ......................50 Optical drive ......................51 Memory module ...................... 53 WLAN module ......................55 Keyboard .......................
  • Page 7 7 Backing up, restoring, and recovering ................103 Creating backups ......................... 103 Creating recovery media to recover the original system ..........103 What you need to know ................103 Creating the recovery media ............. 104 Creating system restore points ................104 What you need to know ................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor √ √ Product Name HP Pavilion dv7 Entertainment PC ● √ Processors AMD® A10-4600M 3.20-GHz processor (4.0-MB L2 cache, 1600-MHz DDR3, quad core, 35 W) ●...
  • Page 10 Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor ● √ Intel® Core i7-3820QM 2.70-GHz processor (8.0-MB L3 cache, 45 W) ● Intel Core i7-3720QM 2.60-GHz processor (6.0-MB L3 cache, 45 W) ● Intel Core i7-3612QM 2.10-GHz processor (6.0-MB L3 cache, 35 W) ●...
  • Page 11 Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor √ Switchable discrete graphics: ● AMD Radeon HD 7670M and HD7660G dual graphics on computer models equipped with an AMD A10 processor ● AMD Radeon HD 7670M and HD7640G dual graphics on computer models equipped with an AMD A8 processor...
  • Page 12 Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor ● √ √ Panel 17.3-in, light-emitting diode (LED), UWVA, full high-definition (FHD), AntiGlare (1920×1080) display, 3.4- mm; typical brightness: 250 nits ● 17.3-in, LED, SVA, HD, BrightView (1366×768) display;...
  • Page 13 Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor √ √ Hard drive Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.50-in), 9.5-mm (.37-in), and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Serial ATA Accelerometer protection support...
  • Page 14 Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor √ √ Audio and video HD audio Beats audio Quad speakers Subwoofer Supports Microsoft Premium requirements HP TrueVision HD webcam (fixed, no tilt with activity LED;...
  • Page 15 Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor √ √ External media HP Multi-Format Digital Media Reader slot with cards push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ●...
  • Page 16 Category Description Computer models Computer models equipped with equipped with an AMD processor an Intel processor √ √ Security Security cable lock Fingerprint reader with Digital Persona software support √ Intel/VeriSign support Intel AT-p Ready support √ √ Operating system Preinstalled: ●...

  • Page 17: External Component Identification

    External component identification Finding your hardware and software information ▲ Select Start > Computer. A list displays all the devices installed in your computer, including optical drives, solid-state drives (SSDs), or a secondary hard drive. To find out what software is included on your computer, select Start > All Programs. Finding your hardware and software information...

  • Page 18: Display

    Display Item Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. Internal microphones (2) Record sound. HP TrueVision HD webcam Records video, captures still photographs, allows video conferences and online chat by means of streaming video. To use the webcam, select Start >...

  • Page 19: Buttons, Speakers, And Fingerprint Reader

    Buttons, speakers, and fingerprint reader Item Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.

  • Page 20: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key or the key. Windows logo key Displays the Windows Start menu. Enables or disables Beats Audio when pressed in combination with the key.

  • Page 21: Touchpad

    Item Component Description num lock Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the directional arrows on the keys). NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is...

  • Page 22: Lights

    Lights Item Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation.
  • Page 23 Item Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● Fingerprint reader light White: The fingerprint was read. ● Amber: The fingerprint was not read. Lights...

  • Page 24: Front

    Front Component Description Digital Media slot Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Chapter 2 External component identification...

  • Page 25: Left Side

    Left side Item Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. External monitor port Connects an external VGA monitor or projector.

  • Page 26: Right Side

    Right side Item Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ●...

  • Page 27: Rear

    Item Component Description Power connector Connects an AC adapter. (10) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

  • Page 28: Bottom

    Bottom Item Component Description Integrated subwoofer Provides superior bass sound. Battery bay Holds the battery. Battery release latch Releases the service cover, and releases the battery from the battery bay. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 29: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 30: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog...
  • Page 31 Item Component Spare part number 17.3-in, LED display assembly (includes display panel cable, 2 WLAN antenna transceivers and cables, and webcamera/microphone module and cable) For use on all computer models: FHD, AntiGlare display assembly for use only on computer models equipped with a 681979-001 graphics subsystem with UMA memory HD, BrightView display assembly for use only on computer models equipped with a...
  • Page 32 Item Component Spare part number For use only on computer models equipped with an Intel processor in the Netherlands 681980-B31 For use only on computer models equipped with an Intel processor in Portugal 681980-131 For use only on computer models equipped with an Intel processor in Romania 681980-271 For use only on computer models equipped with an Intel processor in Russia 681980-251...
  • Page 33 Item Component Spare part number For use only on computer models equipped with the Intel 650M chipset, a 35- 682041-001 W processor, and a graphics subsystem with discrete video memory (includes 2.0-GB of graphics subsystem with discrete video memory) For use only on computer models equipped with the Intel 630M chipset, a 45- 682016-001 W processor, and a graphics subsystem with discrete video memory (includes 2.0-GB of graphics subsystem with discrete video memory)
  • Page 34 Item Component Spare part number Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, 35 W) 677152-001 Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, 35 W) 653340-001 (12) Fan/heat sink assembly (includes replacement thermal material): For use only on computer models equipped with an AMD processor and a graphics 682179-001 subsystem with discrete memory For use only on computer models equipped with an AMD processor and a graphics...
  • Page 35 Item Component Spare part number 320-GB, 7200-rpm, 9.5-mm 641672-001 320-GB, 5400-rpm, 9.5-mm 622643-001 750-GB, 7200-rpm, 9.5-mm, for use only on computer models equipped with an 684506-001 Intel processor Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, primary 681976-001 hard drive connector cable, secondary hard drive connector cable, and screws) (20) Memory modules (2, PC3, 12800, 1600-MHz):...

  • Page 36: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display bezel 681971-001 Webcamera/microphone module 682045-001 Display panel: 17.3-in, AntiGlare, FHD display panel 681991-001 17.3-in, BrightView, HD display panel 681990-001 Display Hinge Kit (includes left and right hinges and brackets) 681977-001 Display panel cable: Display panel cable for use only on computer models equipped with an 682226-001 Intel processor, an FHD display assembly, and a graphics subsystem with...

  • Page 37: Mass Storage Devices

    Item Component Spare part number Antenna Kit (includes left and right wireless antenna cables and transceivers) 681968-001 Display speakers (include speaker cables) 681994-001 Display enclosure 681969-001 Display Screw Kit 681993-001 Mass storage devices Item Component Spare part number Hard drive (does not include the hard drive bracket, primary or secondary hard drive connector cables, or screws) For use on all computer models: 1-TB, 5400-rpm, 9.5-mm...

  • Page 38: Miscellaneous Parts

    Item Component Spare part number 500-GB, 7200-rpm, 9.5-mm 634925-001 500-GB, 5400-rpm, 9.5-mm 669299-001 320-GB, 7200-rpm, 9.5-mm 641672-001 320-GB, 5400-rpm, 9.5-mm 622643-001 750-GB, 7200-rpm, 9.5-mm, for use only on computer models equipped with an 684506-001 Intel processor Hard Drive Hardware Kit, includes: 681976-001 (2a) Hard drive bracket...

  • Page 39: Sequential Part Number Listing

    Component Spare part number Power cord (3-pin, black, 1.83-m): For use on all computer models in North America 490371-001 For use only on computer models equipped with an Intel processor: For use in Australia 490371-011 For use in Denmark 490371-081 For use in Europe 490371-021 For use in India...
  • Page 40 Spare part number Description 490371-AB1 Power cord for use only on computer models equipped with an Intel processor in Taiwan (3- pin, black, 1.83-m) 490371-AD1 Power cord for use only on computer models equipped with an Intel processor in South Korea (3- pin, black, 1.83-m) 490371-AR1 Power cord for use only on computer models equipped with an Intel processor in South Africa (3-...
  • Page 41 Spare part number Description 655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use on all computer models 657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter for use on all computer models 665116-001 Intel Core i7-2670QM 2.20-GHz processor (6.0-MB L3 cache, 45 W;...
  • Page 42 Spare part number Description 681952-001 Intel Core i5-3320M 2.60-GHz processor (3.0-MB L3 cache, 35 W; includes replacement thermal material) 681968-001 Wireless Antenna Kit (includes left and right wireless antenna transceivers and cables) 681969-001 Display enclosure 681970-001 Base enclosure (includes battery release latch assembly) 681971-001 Display bezel 681972-001...
  • Page 43 Spare part number Description 681980-211 Keyboard without backlight in black finish for use only on computer models equipped with an Intel processor in Hungary (includes keyboard cable) 681980-251 Keyboard without backlight in black finish for use only on computer models equipped with an Intel processor in Russia (includes keyboard cable) 681980-271 Keyboard without backlight in black finish for use only on computer models equipped with an...
  • Page 44 Spare part number Description 681983-001 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive 681984-001 Blu-ray Disc R/RW with SuperMulti Drive 681985-001 Power button board (includes cable) 681986-001 USB board (includes cable) 681987-001 TouchPad button board (includes bracket and cable) 681988-001 Card Reader board (includes cable) 681989-001 Service cover...
  • Page 45 Spare part number Description 682045-001 Webcamera/microphone module (includes double-sided mounting tape) 682060-001 Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory (includes replacement thermal material) 682061-001 Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory (includes replacement thermal material) 682091-001 RTC battery (includes cable and double-sided tape)
  • Page 46 Spare part number Description 684139-001 Display panel cable for use only on computer models equipped with an HD display assembly, an Intel processor, and a graphics subsystem with UMA memory 684140-001 Display panel cable for use only on computer models equipped with an HD display assembly, an Intel processor, and a graphics subsystem with discrete memory 684506-001 750-GB, 7200-rpm hard hard for use only computer models equipped with an Intel processor...

  • Page 47: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 48: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 49: Packaging And Transporting Guidelines

    CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
  • Page 50 are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding workstation guidelines: ● Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
  • Page 51 ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats. Material Voltage protection level Antistatic plastics...

  • Page 52: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 76 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

  • Page 53: Battery

    Battery Description Spare part number 9-cell, 100-Wh, 3.0-Ah, Li-ion battery 672412-001 6-cell, 62-Wh, 2.8-Ah, Li-ion battery 671731-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, hard drive bracket, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 681976-001. Description Spare part number For use on all computer models: 1-TB, 5400-rpm, 9.5-mm 676521-001...
  • Page 55 Remove the service cover (3). The service cover is available using spare part number 682088-001. Disconnect the primary hard drive connector cable (1) from the system board. Remove the two Phillips PM2.5×5.5 screws (2) that secure the primary hard drive to the computer. Use the tab to slide the primary hard drive (3) to the left, and then remove the primary hard drive.
  • Page 56 Release the secondary hard drive connector cable from the clips (2) and routing channel built into the base enclosure. Remove the two Phillips PM2.5×8.5 screws (3) that secure the secondary hard drive to the computer. Use the tab to slide the secondary hard drive (4) to the left, and then remove the secondary hard drive.
  • Page 57 If it is necessary to replace the hard drive screws (1), hard drive bracket (2), or hard drive connector cable (3), remove and replace the components. The hard drive screws, hard drive bracket, primary hard drive connector cable, and secondary hard drive connector cable are available in the Hard Drive Hardware Kit, spare part number 681976-001.

  • Page 58: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 682091-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 59: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive 681983-001 Blu-ray Disc R/RW with SuperMulti Drive 681984-001 DVD±RW Double-Layer with SuperMulti Drive 681982-001 Before removing the optical drive, follow these steps: Turn off the computer.
  • Page 60 Remove the optical drive (3) from the computer. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to release the optical drive tray. Use a flat-blade screw driver or similar tool to press on the optical drive bezel tab (2) to release the optical drive bezel.

  • Page 61: Memory Module

    Remove the two Phillips PM2.0×3.6 screws (1) that secure the optical drive bracket to the optical drive. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive. Memory module Description Spare part number 8-GB memory module (PC3, 12800, 1600-MHz) 670034-001 4-GB memory module (PC3, 12800, 1600-MHz) 641369-001...
  • Page 62 Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install the memory module. Chapter 4 Removal and replacement procedures...

  • Page 63: Wlan Module

    WLAN module Description Spare part number For use on all computer models: Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Atheros WB225 802.11b/g/n 1×1 Bluetooth Combo Adapter 675794-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001 Intel Centrino Advanced-N 6230 WLAN module 670691-001...
  • Page 64 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 65: Keyboard

    Keyboard Description Spare part number Keyboard with backlight (includes keyboard cable and backlight cable): For use on all computer models in the United States 681981-001 For use only on computer models equipped with an Intel processor in Saudi Arabia 681981-171 For use only on computer models equipped with an Intel processor in Belgium 681981-A41 For use only on computer models equipped with an Intel processor in the Czech Republic...
  • Page 66 Description Spare part number For use only on computer models equipped with an Intel processor in Thailand 681980-281 For use only on computer models equipped with an Intel processor in Turkey 681980-141 For use only on computer models equipped with an Intel processor in the United Kingdom 681980-031 For use on all computer models in the United States 681980-001...
  • Page 67 Press on the back of the keyboard through the opening in the optical drive bay until the keyboard disengages from the computer. Turn the computer right-side up with the front toward you. Lift the rear edge of the keyboard (1), and then swing the keyboard (2) up and forward until it rests upside down on the palm rest.
  • Page 68 Release the ZIF connector (3) to which the keyboard cable is connected, and then disconnect the cable (4) from the system board. Remove the keyboard (5). Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...

  • Page 69: Top Cover

    Top cover Description Spare part number Top cover (includes TouchPad and cable) 682101-001 Before removing the top cover, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 70 Remove the following screws that secure the top cover to the computer: (1) Two Phillips PM2.0×3.0 screws in the optical drive bay (2) Three Phillips PM2.0×2.5 screws in the battery bay (3) Two Phillips PM2.5×4.0 screws in the hard drive bay Turn the computer right side up, with the front toward you.
  • Page 71 Remove the Phillips PM2.5×4.0 screw that secures the top cover to the computer. Lift the rear edge of the top cover (1) until the left and right sides have disengaged from the base enclosure. Remove the top cover (2). CAUTION: Be careful not to damage the thin section of the base enclosure (3) around the optical drive bay when removing the top cover.

  • Page 72: Front Speakers

    Front speakers Description Spare part number Front speakers (include speaker cables) 681995-001 Before removing the front speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 73: Power Button Board

    Reverse this procedure to install the front speakers. Power button board Description Spare part number Power button board (includes cable) 681985-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 74: Fingerprint Reader Board

    Remove the power button board (3) and cable. Reverse this procedure to install the power button board. Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable and bracket) 681975-001 Before removing the fingerprint reader board, follow these steps: Turn off the computer.

  • Page 75: Touchpad Button Board

    Remove the fingerprint reader board: Turn the top cover upside down, with the front toward you. Detach the fingerprint reader board cable from the top cover. (The fingerprint reader board cable is attached to the top cover with double-sided tape.) Remove the Phillips PM2.5×3.0 screw (2) that secures the fingerprint reader board bracket to the top cover.
  • Page 76 Keyboard (see Keyboard on page Top cover (see Top cover on page Remove the TouchPad button board: Turn the top cover upside down, with the front toward you. Release the TouchPad button board ZIF connector (1) to which the TouchPad button board cable is connected, and then disconnect the cable (2) from the TouchPad button board.

  • Page 77: Solid-State Drive

    Slide the TouchPad button board bracket (3) up and away from the top cover until the tabs (4) on the front edge of the bracket disengage from the slots (5) on the top cover. Reverse this procedure to install the TouchPad button board. Solid-state drive Description Spare part number...

  • Page 78: Usb Board

    Remove the solid-state drive: Remove the Phillips PM2.0×3.0 screw (1) that secures the solid-state drive to the system board. (The solid-state drive tilts up.) Remove the solid-state drive by pulling the drive away from the slot at an angle (2). NOTE: The solid-state drive is designed with a notch to prevent incorrect installation into the solid-state drive slot.

  • Page 79: Power Connector Cable

    Keyboard (see Keyboard on page Top cover (see Top cover on page Remove the USB board: Disconnect the USB board cable (1) from the system board. Detach the USB board cable (2) from the system board and base enclosure. (The USB board cable is attached to the system board and the base enclosure with double-sided tape.) Remove the Phillips PM2.5×4.0 screw (3) that secures the USB board to the base enclosure.
  • Page 80 Disconnect all external devices from the computer. Remove the battery (see Battery on page 45), and then remove the following components: Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Top cover (see Top cover on page Remove the power connector cable:...

  • Page 81: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with the AMD A70M chipset and the AMD RadeonT 682223-001 HD 7730M graphics subsystem (includes 2.0-GB of discrete video memory) For use only on computer models equipped with the AMD A70M chipset and the AMD RadeonT 682222-001 HD 7670M graphics subsystem (includes 2.0-GB of discrete video memory)
  • Page 82 Disconnect all external devices from the computer. Remove the battery (see Battery on page 45), and then remove the following components: Hard drive (see Optical drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page Top cover (see Top cover on page When replacing the system board, be sure that the following components are removed from...
  • Page 83 Open the computer. Disconnect the following cables from the system board: (1) Card Reader board cable (2) Display speaker cable (3) Front speaker passthrough cable (4) Optical drive connector cable (5) Display panel cable Detach the display panel cable (5) from the heat sink. (The display panel cable is attached to the heat sink with double-sided tape.) Disconnect the USB board cable (1) from the system board.

  • Page 84: Fan/Heat Sink Assembly

    Disconnect the power connector cable (2) from the system board. Remove the four Phillips PM2.5×6.0 screws (1) that secure the system board to the base enclosure. Lift the right side of the system board (2) until it rests at an angle. Remove the system board (3) by sliding it up and to the right at angle.
  • Page 85 Description Spare part number For use only on computer models equipped with an Intel processor and a graphics subsystem with 682061-001 discrete memory For use only on computer models equipped with an Intel processor and a graphics subsystem with 682060-001 UMA memory NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of...
  • Page 86 Following the 1, 2, 3, 4, 5, 6, 7 sequence stamped into the fan/heat sink assembly, loosen the seven captive Philllips screws (2) and (3) that secure the fan/heat sink assembly to the system board, and then remove the fan/heat sink assembly (4). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and the system board components, it may be necessary to move the fan/heat sink...
  • Page 87 Following the 1, 2, 3, 4 sequence stamped into the fan/heat sink assembly, loosen the four captive Philllips screws (2) that secure the fan/heat sink assembly to the system board, and then remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it.
  • Page 88 NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with UMA memory. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with discrete memory.

  • Page 89: Processor

    NOTE: The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with UMA memory. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Reverse this procedure to install the fan/heat sink assembly.
  • Page 90 Description Spare part number Intel Core i7-2670QM 2.20-GHz processor (6.0-MB L3 cache, 45 W) 665116-001 Intel Core i5-3320M 2.60-GHz processor (3.0-MB L3 cache, 35 W) 681952-001 Intel Core i5-3210M 2.50-GHz processor (3.0-MB L3 cache, 35 W) 680645-001 Intel Core i5-2450M 2.50-GHz processor (3.0-MB L3 cache, 35 W) 676359-001 Intel Core i3-3110M 2.30-GHz processor (3.0-MB L3 cache, 35 W) 682417-001...

  • Page 91: Card Reader Board

    Lift the processor (3) straight up, and remove it. NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Card Reader board Description Spare part number...

  • Page 92: Subwoofer

    Remove the Card Reader board: Remove the Phillips PM2.0×3.0 screw (1) that secures the Card Reader board to the system board. Remove the Card Reader board (2). Reverse this procedure to install the Card Reader board. Subwoofer Description Spare part number Subwoofer (includes subwoofer cable, front speaker passthrough cable, and 2 rubber isolators) 681996-001 Before removing the subwoofer, follow these steps:...
  • Page 93 Top cover (see Top cover on page System board (see System board on page Remove the subwoofer: Release the subwoofer cables (1) from the clips (2) and routing channel built into the base enclosure. Remove the two Phillips PM2.5×10.0 screws (1) that secure the subwoofer to the base enclosure. Remove the subwoofer (2).

  • Page 94: Optical Drive Connector Cable

    Reverse this procedure to install the subwoofer. Optical drive connector cable NOTE: The optical drive connector cable is included in the optical drive spare part kit. See Optical drive on page 51 for optical drive spare part number information. Before removing the optical drive connector cable, follow these steps: Turn off the computer.
  • Page 95 Remove the optical drive connector (3). Reverse this procedure to install the optical drive connector cable. Component replacement procedures...

  • Page 96: Display Assembly

    Display assembly NOTE: The display assembly spare part kit includes display panel cable, 2 WLAN antenna transceivers and cables, and webcamera/microphone module and cable. Description Spare part number For use on all computer models: 17.3-in, FHD, AntiGlare display assembly for use only on computer models equipped with a 681979-001 graphics subsystem with UMA memory 17.3-in, HD, BrightView display assembly for use only on computer models equipped with a...
  • Page 97 Release the wireless antenna cables (4) from the clips (5) built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
  • Page 98 Remove the display bezel (6). The display bezel is available using spare part number 681971-001. If it is necessary to replace the display panel: Disconnect the logo light cable (1). Release the display panel cable from the clip (2) built into the display enclosure. Chapter 4 Removal and replacement procedures...
  • Page 99 Remove the six Phillips PM2.0×6.0 screws (1) that secure the display panel to the display enclosure. Lift the top edge of the display panel (2) until the webcamera/microphone module connector is accessible. Disconnect the webcamera/microphone module cable (3) from the webcamera/ microphone module.
  • Page 100 Disconnect the display panel cable (5) from the display panel. The display panel cable is available using the following spare part numbers: ● 682226-001—Display panel cable for use only on computer models equipped with an Intel processor, an FHD display assembly, and a graphics subsystem with discrete memory ●...
  • Page 101 Remove the webcamera/microphone module (2) from the display enclosure. The webcamera/microphone module is available using the following spare part number 682045-001. If it is necessary to replace the hinges: Remove the four Phillips PM2.0×3.0 screws (1) that secure the hinges to the display panel. Remove the display hinges (2) from the display panel.
  • Page 102 If it is necessary to replace the wireless antenna cables and transceivers: Release the wireless antenna transceivers (1) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.) Release the wireless antenna cables from the clips (2) built into the display enclosure. Remove the wireless antenna cables and transceivers (3).
  • Page 103 Remove the display speakers (2) from the display enclosure. The display speakers are available using spare part number 681994-001. Reverse this procedure to install the display assembly. Component replacement procedures...

  • Page 104: Setup Utility (Bios) And System Diagnostics

    Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 105: Determining The Bios Version

    Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing +esc (if you are already in Windows) or by using Setup Utility (BIOS).

  • Page 106: Using System Diagnostics

    Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

  • Page 107: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 41.6 cm 16.38 in Depth 27.4 cm 10.79 in Height (front to back) 3.15 to 3.52 cm 1.24 to 1.39 in Weight Dual hard drive 3.15 kg 6.95 lb Single hard drive 3.27 kg 7.21 lb Input power Operating voltage and current...
  • Page 108 Metric U.S. Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Chapter 6 Specifications...

  • Page 109: 17.3-Inch Display Specifications

    17.3-inch display specifications Metric U.S. Dimensions Height 23.3 cm 9.17 in Width 39.8 cm 15.67 in Diagonal 43.9 cm 17.29 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 250 nits (typical: UWVA, FHD, AntiGlare) or 200 nits (typical: SVA, HD, BrightView) Pixel resolution Pitch...

  • Page 110: Hard Drive Specifications

    Hard drive specifications 1-TB* 750-GB** 640-GB** 500-GB** 320-GB** Dimensions Height 12.7 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 mm Length 100.2 mm 100.2 mm 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight...

  • Page 111: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed. Creating backups Use HP Recovery Manager to create recovery media immediately after you set up the working computer.

  • Page 112: Creating The Recovery Media

    ● Be sure that the computer is connected to AC power before you begin creating the recovery media. ● The creation process can take up to an hour or more. Do not interrupt the creation process. ● Store the recovery media in a safe location, separate from the computer. ●...

  • Page 113: Creating A System Restore Point

    Creating a system restore point Select Start > Control Panel > System and Security > System. In the left pane, click System Protection. Click the System Protection tab. Click Create, and follow the on-screen instructions. To restore, see the “Restoring to a previous system restore point” section in this chapter. Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly.
  • Page 114 ● Verify the amount of free space on your backup storage device before you back up. ● You should back up: ◦ Before adding or changing software or hardware. ◦ Before the computer is repaired or restored. ◦ On a regular schedule to be sure you have recent copies of personal information. ◦...

  • Page 115: Creating A Backup Using Windows Backup And Restore

    Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the level you want to back up, from individual folders to drives. The backups are compressed to save space. To back up: Select Start >...

  • Page 116: Recovering The Original System Using Hp Recovery Manager

    Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state. What you need to know ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the disc provided by the manufacturer.

  • Page 117: Recovering Using The Recovery Media

    Recovering using the recovery media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order.

  • Page 118: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 119: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 120: Recycling

    Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 121: Index

    Index bottom components 20 AC adapter light 18 button components 11 Digital Media slot 16 AC adapter, spare part numbers buttons display 30, 32 optical drive eject button 18 components 10 Action keys 12 power 11 specifications 101 antenna TouchPad 13 display assembly locations 10 TouchPad on/off 13...
  • Page 122 removal 51 Hard Drive Hardware Kit spare part number 26, 30, contents 30 mass storage device, precautions 35, 51 spare part number 30, 34, 46 hard drive light 18 memory module HDMI port 17 product description 4 electrostatic discharge 40 headphone jack 17 removal 53 equipment guidelines 42...
  • Page 123 ports external monitor 17 rear component 19 Thermal Pad Kit, spare part HDMI 17 removal/replacement number 25, 37 monitor 17 preliminaries 39 tools required 39 product description 7 procedures 44 top cover USB 17, 18 right-side components 18 removal 61 power button 11 RJ-45 jack 17 spare part number 24, 36, 61...

This manual is also suitable for:

Pavilion dv7

Table of Contents