HP Pavilion TouchSmart 14-f000 Maintenance And Service Manual
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HP Pavilion TouchSmart 14-f000 Maintenance And Service Manual

HP Pavilion TouchSmart 14-f000 Maintenance And Service Manual

Hp pavillion sleekbook 14 maintenance and service guide
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HP Pavillion Sleekbook 14
Maintenance and Service Guide

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  • Page 1 HP Pavillion Sleekbook 14 Maintenance and Service Guide...
  • Page 2 Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................5 Finding your hardware and software information ................. 5 Display ........................... 5 Button ............................. 7 Keys ............................8 Lights ............................9 TouchPad ..........................10 Left side ..........................11 Right side ..........................
  • Page 8 5 Removal and replacement procedures for Customer Self-Repair parts ......29 Component replacement procedures ..................29 Battery ........................30 Keyboard ....................... 31 6 Removal and replacement procedures for Authorized Service Provider parts ....33 Component replacement procedures ..................33 Top cover ....................... 33 Power button board ....................
  • Page 9 Remove everything and reinstall Windows ..............72 Recovering using HP Recovery Manager ..............72 What you need to know ................73 Using the HP Recovery partition to recover a minimized image (select models only) .................. 73 Using HP Recovery media to recover ............74 Changing the computer boot order .............

  • Page 11: Product Description

    Product description Category Description Product Name HP Pavillion Sleekbook 14 Processors A8-5545M (2.7GHz/1.7GHz, 4MB L2, 1333MHz DDR3L) Quad 19 W ● A6-5200 (2.0GHz, 2MB L2, 1600MHz DDR3L), Quad 25 W ● A4-5000 (1.5GHz, 2MB L2, 1600MHz DDR3L), Quad 15 W ●...
  • Page 12 Category Description Memory Two customer-accessible/upgradable memory module slots DDR3-1333-MHz dual channel support (DDR3L-1600 downgrade to DDR3-1333) DDR3-1600MHz Single Channel Support Supports 8192-MB of system RAM in the following configurations: 8192-MB (4096-MB×2; not supported on computer models equipped with a 32- ●...
  • Page 13 Category Description Wireless Integrated wireless local area network (WLAN) options by way of wireless module One or two WLAN antennas built into display assembly, varying by computer model Support for the following WLAN formats: Atheros AR9485 802.11b/g/n 1×1 Wi-Fi Adapter ●...
  • Page 14 Category Description Operating system Preinstalled: Microsoft® Windows 8 Professional ● Microsoft Windows 8 Standard ● FreeDOS 2.0 ● Ubuntu Linux ● Serviceability End user replaceable parts: AC adapter ● Battery ● Hard drive ● Memory module ● External optical drive ●...

  • Page 15: External Component Identification

    External component identification Finding your hardware and software information Select Start > Computer. ▲ A list displays all the devices installed in your computer, including hard drive, optical drives, solid-state drives (SSD), or a secondary hard drive. To find out what software is included on your computer, select Start > All Programs. Display Finding your hardware and software information...
  • Page 16 Item Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs.

  • Page 17: Button

    Button Component Description Power button When the computer is off, press the button to turn on ● the computer. When the computer is on, press the button briefly to ● initiate Sleep. When the computer is in the Sleep state, press ●...

  • Page 18: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Used in conjunction with hot keys. Windows logo key Displays the Windows Start menu. Action keys Execute frequently used system functions. Chapter 2 External component identification...

  • Page 19: Lights

    Lights Item Component Description Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, ● which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. Off: The computer is off or in Hibernation. ●...

  • Page 20: Touchpad

    TouchPad Item Component Description TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 21: Left Side

    Left side Item Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enable airflow to cool internal components.
  • Page 22 Item Component Description Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked ● the hard drive. Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, ●...

  • Page 23: Right Side

    Right side Item Component Description USB ports Connects an optional USB device. CAUTION: While there are multiple USB ports on the same side, only one USB port will able to support a high power device at a time. HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio device.

  • Page 24: Bottom

    Bottom Item Component Description Battery lock/unlock latch Locks battery in place Battery bay Holds the battery. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog...

  • Page 26: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Item Description Function Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 27: Computer Major Components

    Computer major components Computer major components...
  • Page 28 Item Component Spare part number TouchScreen display assembly (14.0-in, HD, LED, BrightView (1366×768), SVA, slim (3.0-mm) In pearl white finish 732345-001 In sparkling black finish 726201-001 Keyboard (includes keyboard cable): For use in United States 716164-001 For use in Latin America 716164-161 For use in Canada/England 716164-DB1...
  • Page 29 Item Component Spare part number Equipped with an AMD A8-5545M processor (2.70-/1.70-GHz, 4.00-MB L2 cache, 727202-001 1333-MHz DDR3L, quad core, 19 W) and the Linux operating system (includes AMD A76M FCH, a graphics subsystem with UMA memory, and replacement thermal material) Equipped with an AMD A8-5545M processor (2.70-/1.70-GHz, 4.00-MB L2 cache, 727202-501...

  • Page 30: Mass Storage Devices

    Mass storage devices Item Component Spare part number Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 1-TB, 5400-rpm, 9.5-mm 676521-001 750-GB, 5400-rpm, 9.5-mm 634250-001 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5-mm 669299-001 320-GB, 5400-rpm, 9.5-mm 622643-001 Hard Drive Hardware Kit, includes: 725626-001...

  • Page 31: Miscellaneous Parts

    Miscellaneous parts Component Spare part number 65-W HP Smart AC adapter (non-PFC, 4.5-mm) 710412-001 Power cord (3-pin, black, 1.83-m): For use in North America 490371-001 For use in Italy 490371-061 Screw Kit 726208-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m)
  • Page 32 Spare part number Description 691739-001 2-GB memory module (PC3, 12800, 1600-MHz) 691740-001 4-GB memory module (PC3, 12800, 1600-MHz) 697917-001 RTC battery (includes cable and double-sided tape) 701943-001 HDMI to VGA adapter 709848-001 Realtek RTL8188EE 802.11b/g/n 1×1 WiFi Adapter 710412-001 65-W HP Smart AC adapter (non-PFC, 4.5-mm) 716164-001 Keyboard for use in United States (includes keyboard cable) 716164-161...
  • Page 33 Spare part number Description 727199-001 System board for use only on computer models equipped with an AMD A4-5000 processor (1.50- GHz, 2.00-MB L2 cache, 1600-MHz DDR3L, quad core, 15 W) and the Linux operating system (includes AMD A76M FCH, a graphics subsystem with UMA memory, and replacement thermal material) 727199-501 System board for use only on computer models equipped with an AMD A4-5000 processor (1.50-...

  • Page 34: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 35: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 36: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 37: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 38: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 39: Removal And Replacement Procedures For Customer Self-Repair Parts

    Removal and replacement procedures for Customer Self- Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and follow the procedures described here to access and replace Customer Self-...

  • Page 40: Battery

    Battery Description Spare part number 4-cell, 41-Wh, 2.80-Ah, Li-ion battery 718101-001 Before removing the battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 41: Keyboard

    Keyboard NOTE: The keyboard spare part kit includes the keyboard cable. For use in country/region Spare part number For use in country/region Spare part number For use in the United States 716164-001 For use in the United States 722129-001 For use in Latin America 716164-161 For use in Latin America 722129-161...
  • Page 42 Release the keyboard (2) by sliding toward the display assembly. Swing the keyboard (1) up and forward until it rests upside down on the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.

  • Page 43: Removal And Replacement Procedures For Authorized Service Provider Parts

    Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures This chapter provides removal and replacement procedures for Authorized Service Provider only parts. There are as many as 42 screws that must be removed, replaced, and/or loosened when servicing the computer.
  • Page 44 NOTE: When replacing the top cover, be sure to remove the following components from the defective top cover and install them on the replacement top cover: Power button board (see Power button board on page ● TouchPad button board (see TouchPad button board on page ●...
  • Page 45 Release the ZIF connector (2) to which the TouchPad button board ribbon cable is connected, and then disconnect the TouchPad button board ribbon cable from the system board. Lift the rear edge of the top cover and swing it up and forward (1) until the left and right sides of the top cover detach from the base enclosure.

  • Page 46: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 722908-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 47: Touchpad Button Board

    Reverse this procedure to install the power button board. TouchPad button board Description Spare part number TouchPad button board (includes bracket, TouchPad button board cable, and TouchPad cable) 722909-001 Before removing the TouchPad button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 48: Hard Drive

    Remove the TouchPad button board (4). Reverse this procedure to install the TouchPad button board. Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, and screws. These components are included in the Hard Drive Hardware Kit, spare part number 725626-001.
  • Page 49 Remove the keyboard (see Keyboard on page 31). Remove the top cover (see Top cover on page 33). Remove the hard drive: Lift up on the right side of the hard drive (1) until the hard drive rests at an angle. Slide the hard drive (2) to the right until it disconnects from the hard drive connector (3).
  • Page 50 Reverse this procedure to install the hard drive. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 51: Usb Board

    USB board Description Spare part number USB board (includes cable) 726204-001 Before removing the USB board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 52: Fan

    Description Spare part number Fan (includes cable) 725620-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 53 Remove the fan (5). Reverse this procedure to install the fan. Component replacement procedures...

  • Page 54: Wlan Module

    WLAN module Description Spare part number Atheros AR9485 802.11b/g/n WiFi Adapter for use on all computer models 675794-001 Ralink RT3290LE 802.11b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use on all 690020-001 computer models Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models 709848-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless...
  • Page 55 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 56: Display Assembly

    Display assembly Description Spare part number TouchScreen display assembly (14.0-in, HD, LED, BrightView (1366×768), SVA, slim (3.0-mm) in 732345-001 pearl white finish TouchScreen display assembly (14.0-in, HD, LED, BrightView (1366×768), SVA, slim (3.0-mm) in 726201-001 sparkling black finish Before removing the display assembly, follow these steps: Turn off the computer.
  • Page 57 Release the wireless antenna cables from the clips (4) and routing channel built into the base enclosure. Remove the four Phillips PM2.5×5.6 screws (1) that secure the display assembly to the base enclosure. Component replacement procedures...
  • Page 58 Remove the display assembly (2). Reverse this procedure to install the display assembly. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...

  • Page 59: System Board

    System board NOTE: The system board spare part kit includes the processor and replacement thermal material. Description Spare part number Equipped with an AMD A8-5545M processor (2.70-/1.70-GHz, 4.00-MB L2 cache, 1333-MHz 727202-501 DDR3L, quad core, 19 W) and the Windows 8 Standard operating system Equipped with an AMD A8-5545M processor (2.70-/1.70-GHz, 4.00-MB L2 cache, 1333-MHz 727202-001 DDR3L, quad core, 19 W) and the Linux operating system...
  • Page 60 Remove the system board: Disconnect the following cables from the system board. (1) USB board cable (2) Display panel cable (3) Speaker cable Release the power connector (4) from the clip molded into the base enclosure. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 61 Remove the four Phillips PM2.5×5.6 screws that secure the system board to the base enclosure. Lift the left side of the system board (1) until it rests at an angle. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board.

  • Page 62: Memory Module

    Memory module Description Spare part number 4-GB (PC3L, 12800, 1600-MHz) 691740-001 2-GB (PC3L, 12800, 1600-MHz) 691739-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.

  • Page 63: Hard Drive Connector Cable

    Remove the memory module: Turn the system board upside down with the front toward you. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) Remove the memory module (2) by pulling the module away from the slot at an angle. Reverse this procedure to install a memory module.
  • Page 64 WLAN module (see WLAN module on page 44). System board (see System board on page 49). Remove the hard drive connector cable: Turn the system board upside down with the front toward you. Disconnect the hard drive connector cable from the system board. Reverse this procedure to install the hard drive connector cable.

  • Page 65: Rtc Battery

    RTC battery Description Spare part number RTC battery 697917-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 66: Heat Sink

    When installing the RTC battery, make sure the “+” sign faces up. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 725659-001. Description Spare part number Heat sink for use only on computer models equipped with an AMD-A8, AMD-A4, AMD-E2...
  • Page 67 Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.

  • Page 68: Power Connector Cable

    Reverse this procedure to install the heat sink. Power connector cable Description Spare part number Power connector cable 722907-001 Before removing the power connector cable, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 69 Disconnect the power connector cable from the system board. Reverse this procedure to install the power connector cable. Component replacement procedures...

  • Page 70: Speakers

    Speakers Description Spare part number Speakers (include speaker cables) 726208-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 71 Remove the speakers (3). Reverse this procedure to install the speakers. Component replacement procedures...

  • Page 72: Using Setup Utility (Bios) And System Diagnostics

    Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 73: Downloading A Bios Update

    Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 74: Using System Diagnostics

    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.

  • Page 75: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Width 37.60 cm 14.80 in 24.70 cm Depth 9.72 in Height (front to rear) 3.05 to 3.58 cm 1.20 to 1.41 in Weight 2.45 kg 5.39 lb Input power Operating voltage and current 18.5V/ 3.5A or 19.5V/ 3.33A – 65W 19V/ 4.74A or 19.5V/ 4.62A –...

  • Page 76: 14.0-In, Sva, Display Panel Display Specifications

    14.0-in, SVA, display panel display specifications Metric U.S. Dimensions Height 19.6 cm 7.72 in 34.7 cm Width 13.66 in Diagonal 39.8 cm 15.67 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 250 nits (typical) Pixel resolution Pitch 0.197 ×...

  • Page 77: Hard Drive Specifications

    Hard drive specifications 640-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec...

  • Page 78: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.

  • Page 79: Creating Hp Recovery Media

    Creating HP Recovery media on page As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics).

  • Page 80: Restore And Recovery

    Be sure that the computer is connected to AC power before you begin creating the ● recovery media. The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. ●...

  • Page 81: Using Windows Refresh For Quick And Easy Recovery

    If you want to reset your computer using a minimized image, you can choose the HP Minimized ● Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager.

  • Page 82: Remove Everything And Reinstall Windows

    Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.

  • Page 83: What You Need To Know

    What you need to know HP Recovery Manager recovers only software that was installed at the factory. For software not ● provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. Recovery through HP Recovery Manager should be used as a final attempt to correct ●...

  • Page 84: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. If possible, back up all personal files.

  • Page 85: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 86: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 87: 11 Recycling

    11 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 88: Index

    Index display 5 AC adapter keys 8 spare part number 22 left-side 11 removal 42 AC adapter light 13 lights 9 spare part number 22, 42 AC adapter, spare part number right-side 13 fan assembly TouchPad 10 spare part number 19 Action keys 8 computer feet feet...
  • Page 89 HDMI port removal 52 Ethernet 2 HDMI 13 spare part numbers 19, 22, graphics 1 headphone jack 11 hard drive 2 Heat sink microphone keyboard 3 spare part number 19 location 6 memory card reader 3 heat sink product description 2 memory module 2 removal 56 model name 1...
  • Page 90 specifications computer 65 display 66 hard drive 67 system board removal 49 spare part number 23 spare part numbers 18, 19, 23, 49 thermal pad spare part number 22 tools required 24 top cover removal 33 spare part number 22, 33 spare part numbers 18 TouchPad button 10 TouchPad button board...

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